Staying abreast of industry developments on the competitive and compliance front is no longer a luxury -- it's an imperative. It's why the author continues to advocate continuing education. Ignorance can be costly. Without the necessary skill set employees can't adequately serve customers. As a community bank executive, the author doesn't have the facilities to support in-house training, but she has, and will continue to capitalize on, a ready pool of information -- at the local and national level. Venues like ICBA's Annual Certification Conference offer a concentrated dose of security, auditing and compliance know-how. Graduate banking schools are another wonderful resource that the author has tapped and been the better for it.