Isle of Man Government
Department of Health and Social Security
Social Services Division
Children & Families
Case Conference Officer
This post is in the Isle of Man Civil Service on the staff of the Department of Health and Social
Security, Social Services Division, Children and Families. A grade structure for the Administrative
and Executive groups is attached at Annex A.
A job description for the post is attached at Annex B to these notes and potential applicants
are encouraged to find out more about the post by contacting Mr Ed Coates on Tel: 686220.
A person specification is attached at Annex C.
Entry Requirements For The Administrative Officer Grade
For appointment to an established Administrative Officer post a candidate must:-
1. be between 16 and 59 years of age;
2. hold 5 GCSE’s at Grade C or above (one of which must be in English Language) or
internal candidates (serving Civil Servants) require GCSE English Language at Grade C or
above or equivalent, and must have at least 3 years’ service and 2 consecutive Box 3
or better annual reports, together with a written recommendation from their current line
manager confirming satisfactory performance and suitability for promotion, or have
passed the Civil Service Administrative Officer examination.
3. pass a medical examination (Please note: Identified medical conditions may result in
entry restrictions to the sick pay and superannuation schemes.); and
4. preferably qualify as an ‘Isle of Man Worker’ under the Control of Employment
The Civil Service Commission will also consider applications for Administrative Officer
posts where the candidate can demonstrate that he/she has served as an Administrative
Officer in the IOM or UK Civil Service in a satisfactory manner for at least 12 months.
A number of qualifications are accepted in lieu of 5 GCSE’s Grade C or above. For confirmation
of whether or not a particular qualification is acceptable, please contact the Human Resources
Directorate, Reayrt Carnane, Westmoreland Road, Douglas, (Tel: 642637).
Terms And Conditions Of Service
These are in accordance with the Isle of Man Civil Service Regulations which, in particular,
The current salary scale for the post based upon 37 hours per week is as follows:-
£15,698, £16,635, £17,573, £18,513, £19,455, £20,389, £21,331
Appointment to the scale will depend upon previous relevant experience. Progression on
the scale is currently by annual increments. The salary is based on the Isle of Man Civil
Service Pay Spine which is currently subject to annual review each August.
Hours Of Work
A normal conditioned working week of 37 hours net. The normal hours will usually be
worked during office hours Monday to Friday but attendance may be required at other
times according to the needs of the post. Overtime will be paid for excess hours which
have been authorised by management. A scheme of Flexible Working Hours is available
in most Departments.
An annual leave allowance as follows:-
Years service Annual Leave
completed in days
(on entry) 22
In addition there are a number of public and privilege holidays. A credit for previous
relevant work experience may be granted for the purposes of determining the annual
leave allowance on appointment.
Full pay sick leave of up to 6 months, followed by half pay sick leave of up to 6 months
(subject to an overall maximum of 12 months’ paid sick leave in any period of 4 years),
provided that there is a reasonable prospect of eventual recovery and return
The Isle of Man Principal Civil Service Pension Scheme is a non-contributory
superannuation scheme (except for a 1.5% contribution towards family benefits) which
is currently by-analogy to (ie based on, but separate from) the UK Classic Principal Civil
Service Pension Scheme.
Arrangements exist for the transfer of most pension rights. Enquiries should be
addressed to the Superannuation Section of the Treasury (Tel: 685735).
NOTE: Before making a decision on transfer of pension rights you are advised
to check with the Treasury on the terms of the transfer as pensions schemes
are complex. You may also wish to seek the advice of a qualified independent adviser
before taking any decision.
A normal retirement age of 60 years which may be extended to 65 by mutual
If necessary a mileage allowance is payable for the use of an officer’s own car on all
official duties, subject to the production of written proof from the officer’s own insurers
confirming that adequate insurance cover exists for the use of a personally owned motor
vehicle for the purposes of following employment.
You will be expected to comply with the smoking policy for the building in which you are
employed and any smoking policy applied by your Department or Board.
You will be required to give four weeks notice of intention to resign.
A relocation package or Housing Assistance Scheme is not available for this post for
candidates recruited from outside the Isle of Man.
Conditions Of Offer
An offer of appointment to the successful applicant will be conditional upon:-
(a) qualifying for the grade;
(b) qualifying as an ‘Isle of Man Worker’ under the Control of Employment Acts legislation or
a work permit being granted in respect of his/her employment;
(c) he/she proving medically fit for employment.
Completed applications should be submitted to:-
Human Resources Directorate
Isle of Man
by 16th March 2006.
Canvassing of Members of the Civil Service Commission or of the Department
concerned either directly or indirectly in connection with any appointment under the
Civil Service Acts shall disqualify the Candidate.
This does not prevent an applicant from seeking more information on the post from
officers of the Department or from using for reference purposes Members of the
Legislature, other than those serving on the Civil Service Commission or the
Entry Requirements For The General Service
5 GCSE’s including English Language at Grade C or
above; Executive Officer
be a serving Administrative Officer and possess at
least 2 years’ relevant work experience
5 GCSE’S at Grade C or above including English Administrative Officer
Language at Grade C or above;
internal candidates (serving civil servants) require
GCSE English Language at Grade C or above, or
equivalent and must have at least 3 years’ service
and 2 consecutive Box 3 or better annual reports,
together with a written recommendation from their
current line manager confirming satisfactory
performance and suitability for promotion, or have
passed the Civil Service AO Examination
Department of health and Social Security
Social Services Division
Post: Case Conference Officer
Section: Children and Families
Responsible to: Child Care Co-ordinator/ Executive Officer – Children & Families
Date: December 2005
Main purpose of Job
To provide case conferencing and other administrative support to the Children and Families
Main Job Activities (listed in priority order)
1. Child Protection Conferences
Organising and taking minutes at initial and review child protection conferences and strategy
meetings. This includes arranging conference times, informing participants, taking and typing up
minutes, obtaining approval and circulating same and dealing with post conference
correspondence. Providing refreshments at meetings.
2. Registers and Statistics
Maintaining the Child Protection Register, Historical Child Protection Register, Schools Child
Protection list. You will also be responsible for inputting information concerning the details of
meeting onto CareFirst. You will also be responsible for keeping files of other child care
information including missing lists and foster carers.
3. Day Care
Administering applications for financial assistance with Day Care, including completing referrals,
case discussion, handling all paperwork and sending for reports, if required. Also, liaising with
family and playgroup concerned, arranging reviews and inputting and updating computer
records on the CareFirst. Checking and arranging payment of all invoices and monitoring the
budget for the Child Care Co-ordinator. Dealing with written, telephone and reception enquiries
and maintaining the spreadsheet of children receiving day care.
4. Adoptions & Fostering
Administering applications for step parent adoptions, including dealing with all paperwork
concerned and sending for appropriate checks. There may be a need to deal with or filtering
written, telephone and reception enquiries around adoption/ fostering. Liaise with fostering
agency to upgrade CareFirst records on fostering registration and de-registrations.
5. Other Administrative Duties
Other duties, commensurate with the grading of the post, which may be assigned from time to
time by the Child Care Co-ordinator.
Scope of Job
The Child Care Co-ordinator has prime responsibility for arranging and chairing various types of
case conferences. He is supported in this role by two Administrative Officers who carry out the
detailed arrangements and attend and minute the conferences. Although the conferences take
up most of the AO’s time, they also have other associated duties. They are line managed by the
Child Care Co-ordinator but are also part of the Division’s overall support/administrative team.
This role supports the Child Care Co-ordinator in chairing the meetings, the post holder is
responsible for making an accurate record of the proceedings and what action was agreed
which is of major importance to the family concerned. The role ensures that all meetings are
timetabled and held at the appropriate times.
The post holder will be expected to become familiar with procedures and policies relevant to the
Children and Families Service area.
Isle of Man Civil Service
Post: Case Conference Officer
Department: Department of Health and Social Security, Social Services Division, Children & Families
Job Summary: To provide case conferencing and other administrative support to the Children and
Families Service area.
ATTRIBUTES or METHOD OF
5 GCSE’s at Grade C or above (one of which must be in English Language) or E CV/Certificates
12 months general office experience D CV/Interview
Experience in meetings and minute taking D CV/Interview
Knowledge & Skills
Knowledge of child care services D CV/Interview
Good key board skills and evidence of competence in use of Word, Excel, E CV/Interview
Internet and email systems
Good interpersonal skills with the ability to deal with people at all levels E Interview/References
Good organisational skills E Interview/References
Demonstrate good understanding of prioritising workload E Interview/References
A balanced approach when dealing with sensitive issues E Interview
Ability to work to tight deadlines E Interview
Must be able to work as part of a team E Interview/References
Must be able to stay calm under pressure E Interview
Adaptable/Flexible E Interview/References
IOM worker D Application