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YORKSHIRE AND THE HUMBER STRATEGIC HEALTH AUTHORITY

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					                            FINAL DRAFT PROGRAMME

   YORKSHIRE AND THE HUMBER STRATEGIC HEALTH AUTHORITY


                             THE FUTURE IS HERE?
                      Service Development to support the new NHS


                   Tuesday 20th and Wednesday 21st November 2007
                          CEDAR COURT HOTEL, BRAFORD
                         http://www.cedarcourthotels.co.uk/




Featuring expert presentations from:

Professor Peter Hill, Management Consultant, Department of Health

Professor Peter Brambleby, Director of Public Health, North Yorkshire and York PCT

Angie Clarke, Head of Services, National Library for Health

Jason Doherty, Head of Policy, Museums, Libraries, Archives, Yorkshire

Claire Honeybourne, National Library for Health

Karl Milner, Director of Communications, NHS Yorkshire and the Humber



Aims of the event:

 Raise awareness of the latest developments and policy relating to NHS
  library and knowledge services

 Improve individual's knowledge of the factors involved in implementing
  new policy and developments

 Highlight opportunities to work in new and innovative ways to
  engage our customers

 Signpost individuals to sources of support and guidance

 Develop and sustain partnerships and inter-professional working

Who should attend?

This conference is aimed at all staff involved in library, information and knowledge
services and will provide an update to some of the current topics and new operational
practices affecting the NHS.
                            THE FUTURE IS HERE?
                     Service Development to support the new NHS


Conference Programme

DAY 1 – 20 November 2007

10.00   Registration and refreshments

10.30   Opening remarks from the Chair
        Kim Montacute, Knowledge Services Manager
        NHS Yorkshire and the Humber

10.40   Review of the NHS Library and Knowledge Services in England -
        Findings and Recommendations
        Professor Peter Hill, Management Consultant
        Department of Health

11.10   National Service Framework and National Standards
        Professor Peter Hill, Management Consultant
        Department of Health

11.40   Morning refreshments

12.00   Using knowledge to make a difference
        Peter Brambleby, Director of Public Health, North Yorkshire and York PCT

12.50   Question and answer session

13.10   Lunch and Exhibitors Stands

14.00– 16.40   Workshops will run consecutively as follows:

        First Round of Workshops        14.00   14.30
        Second Round of Workshops       14.40   15.10

15.10   Afternoon refreshments

        Third Round of Workshops        15.30   16.00
        Fourth Round of Workshops       16.10   16.40

16.40   Chair’s Closing Remarks

18.30   Exhibitors’ Drinks Reception and Exhibition

19.30   Conference Dinner
WORKSHOP 1
Co

‘It’s a library, but not as we know it, Jim!’


Getting a Knowledge Management programme off the ground is a daunting task.
Contributors to the knowledge base can see it as more work for them; and why should they
share what they know anyway?

Using the principles of Library 2.0 can make the task easier. Gordon will look at the
importance of:·

       Understanding front-line staff issues
       Building on what you already have
       Avoiding the grand plan...·
       ...and the "killer IT application"

Gordon Watson, Knowledge Manager, Public Health
Co. Durham & Darlington Primary Care Trusts


WORKSHOP 2


Meeting Customer Need


Changes in curriculum content for both medical and non-medical education have been
particularly dynamic in recent years. Modernising Medical Careers, in particular, has
instigated significant changes in the way education is delivered i.e. the move to F1 and F2
generic skills, changes within Specialist Training (ST1 to ST7). Sally will take us through the
changes she has made in her area to meet customer need.

Sally Hernando, Head of Knowledge Management and e-Learning
NHS South West Strategic Health Authority


WORKSHOP 3


E-learning


            National Picture
            Success in NHS Yorkshire and the Humber
            Future plans

Jonathan Brown, Programme Support Manager
NHS Yorkshire & the Humber
WORKSHOP 4
Collaborative working to share resources and strategy to achieve public health targets

Mapping training courses to the Knowledge Skills Framework for customers


Trudie Fellows, Training and Development Manager
Scarborough & North East Yorkshire Healthcare NHS Trust


WORKSHOP 5
Collaborative working to share resources and strategy to achieve public health targets

Developing KSF Outlines for library staff


At the end of this practical workshop you will have a clearer understanding of:

   the KSF and its structure
   how the KSF supports performance reviews (PDRs)
   the key dimensions that are relevant to library staff
   how to start developing KSF outlines

You will also work together to produce some KSF outlines for library staff.

Linda Ferguson, Assistant Director of Health Libraries
NHS North West Strategic Health Authority


WORKSHOP 6


‘Newfangled Things’


RSS/News Feeds, blogs, wikis, folksonomies, shared book marking, social networking all
sound like a language the Wombles from Wimbledon Common might have used. However, I
have it on good authority that these really are very useful resources for library staff to make
their lives easier and more effective. Sceptical? Then why not come and find out for yourself.

Siobahn Price, E-Resources Assistant Librarian
Robert Jones and Agnes Hunt Orthopaedic & District NHS Trust, West Midlands


WORKSHOP 7


Metadata and the ‘National Public Health Language’ (NPHL) Past, Present and Future


Peter will explain the use of metadata in describing resources, with particular reference to the
NPHL. He will also cover the history of the NPHL; where it came from and who was involved,
where it stands today, and the current project to embed the NPHL as a sub-set of SNOMED
CT.

Peter Cornelissen, Head of IM&T and PH Information
Public Health Observatory, - Eastern Region
WORKSHOP 8
Collaborative working to share resources and strategy to achieve public health targets

Marketing and Customer Engagement


   Understand needs and expectations of stakeholders
   Inform service development

Karl Milner, Director of Communications & Public Relations,
NHS Yorkshire and the Humber


WORKSHOP 9


Collaborative working to share resources and strategy to achieve public health targets
– ‘Patient Choice’


   Develop a fuller understanding of the joint agenda around public health
   Creation of sustainable partnerships between Public Library Services and PCTs
   Develop a fuller understanding of the scope and scale of public health related activity
    within Public Libraries and its impact
   Maximise the contribution of Public Libraries to the public health agenda through
    advocating the targeting of activity and the promotion of best practice

    Jason Doherty, Head of Policy
    Museums and Libraries Archives, Yorkshire


WORKSHOP 10


Copyright – The New Rules



Helen Thompson, Librarian, Leeds PCT
Emily Harker, Site Librarian Leeds Teaching Hospitals NHS Trust
DAY 2 - 21 NOVEMBER 2007
PROGRAMME

10.00 Registration and refreshments

10.30   Opening remarks from the Chair
        Kim Montacute, Knowledge Services Manager
        NHS Yorkshire and the Humber

10.40   Managing Change (Interactive Session)

        A self development opportunity increasing our leadership skills and visibility

        Tim Maguire, OD Consultant

11.40   Morning refreshments and close of exhibition

12.00   Managing Change - Continued

13.00   Lunch

13.45   An Overview of National Library for Health Programmes and New Initiatives
        Angie Clarke, Head of Services
        National Library for Health

14.15   Future of National Core Content
        Claire Honeybourne, National Core Content Manager
        National Library for Health

14.45   Mental Capacity Act – Implications for Knowledge and Library Services
        Deborah Wright, Mental Health Staff Development Lead
        North Lincolnshire Primary Care Trust

15.15   Question and Answer Session

15.30   Chair’s closing remarks and end of conference

        Afternoon refreshments

                              HAVE A SAFE JOURNEY HOME