Peter Benson – Interim Technical Management PERSONAL INFORMATION Marital status: Married Date of Birth: 1972 Nationality: British Nat. Insurance No: (On request) Place of Birth: Kent, England Driving Licence: (Full) TRAINING & EXPERIENCE BSc (Hons) Food Quality Management - Upper Second Class – Microbiology, Process Technologies, Quality Systems, Nutrition & Health, Hygiene, Engineering, Catering & Hygiene, Product Development studied over 4 years. Awarded Unilever Product Development Prize. Course Representative for 2 Years. 12 Years Experience in Technical Management – Cheese Cellar, Maison Blanc, Noon Products, Bakkavor, Princes Foods, Watton Produce, Tulip (Danepak), Ethnic Cuisine, Harvey & Brockless, Marks & Spencer, Heinz, Weetabix, RHM, St. Giles Foods (Morehands Ltd), Richmond Ice Cream PLC, Gu Puds, Heinz, Greencore, Pro-Pak, G’s Marketing. Trained Lead Assessor Line Manager Training (In-House Weetabix) Basic & Intermediate Food Hygiene Certificates HACCP Analysis Training and Implementation (Campden & Chorleywood) Health & Safety NEBOSH / General Certificate pending. ACHIEVEMENTS Successful Technical Manager with over 12 years experience. 17 successful interim contracts since 2002. Managed 10 BRC audits at factories with varying status, to obtain Higher Level or A-Grade. Reduced costs for audits, pest control, hygiene, calibration, complaints, technical resources. Managed 2 successful M&S PPC audits to Green-Green status from Red-Red and Red-Amber status, and Tesco PIU audits. Managed people, training, recruitment, NPD, gap audits, operational projects, factory fabrication and design, KPI’s & Board Reports, customer visits, H&S, engineering projects, meeting deadlines and within budget. Support during maternity leave, redundancy, consultation periods, bereavement, illness, and awkward political situations. Developed confident relationships with M&S – Ian Abbotts, Jenny Hopwood, Gary Pepler, Declan Curry, Jacqueline Ross, Rachel Cox, Kate Stein, Julia Temple; and Tesco – Jenny Magness, Jessica Acton. Improved efficiency of start up checks, cost savings in prioritised equipment repairs, reduced risks of foreign bodies, reduced complaints, improved process control, with easy to follow photo procedures. Fast culture change working with operations at all levels, developing relationships, coaching on GMP, working with engineering and hygiene to gain successful customer audit feedback. CAREER November 2009 – Ongoing – Cheese Cellar Ltd, H&B Foods, Battersea (Pret a Manger, Eurostar, Hotels, Restaurants) (120 staff, 250 suppliers). Interim Technical Manager. Cost cutting for Technical Department, recruitment for QA Manager and Technical Manager, BRC preparation, Hygiene management etc. August 2009 – November 2009 – Maison Blanc Ltd, Park Royal (Waitrose, Starbucks, Brakes) (125 staff, 120 suppliers). Interim Technical Manager. Management of refurbishment of factory, preparation and completion of BRC, upgrade of quality management system, HACCP, cost reduction on hygiene, cost reduction and improved service on pest control. Support for factory while Site Technical Manager moved on. January 2009 – August 2009 – Noon Products, Hounslow (M&S & Morrisons) (700 staff, 210 suppliers). Interim Technical Manager. Management of PPC preparation from Red-Red status. Implemented culture change, managed rapid Peter Benson – Interim Technical Management refurbishment & proofing, developed hygiene teams, completed gap analysis against M&S codes of practice, strengthened QA team. Also managed smaller factory with Waitrose refurbishment and audit plan for 6 weeks. April 2008 – January 2009 – Bakkavor Tilmanstone Salads, Deal (M&S & Spar Salads) (950 staff, 120 suppliers). Interim Technical Manager. Management of M&S Hygiene Audit. Obtained Green-Amber status from Red-Amber. Managed M&S PPC Audit Red-Amber to Green-Green. Implemented culture change and recruited 3 team members. November 2007 – March 2008 – Bakkavor Freshcook, Holbeach (M&S Ready Meals – Cook, COU, Eat Well) (750 staff, 230 suppliers). Interim Technical Manager. Management of PPC preparation – GMP, HACCP, Traceability, Hygiene, Training for CCP’s, Food Hygiene, Allergen Control. Achieved Green-Green PPC status from Amber-Red. August 2007 – November 2007 – Princes Foods Ltd, Chichester (Ready Meals, Shippams Meat & Fish Sandwich Spreads, Sauces) (140 staff, 90 suppliers). Tesco, M&S, Waitrose, Morrisons etc - Interim Technical Manager. Support for 2 staff. Projects on QA, Specifications (JS, Tesco, M&S etc), Internal Audits, BRC Preparation, CLAS audits. Development of allergen controls. May 2007 – August 2007 – Watton Produce Compay Ltd, Shropham & Inverness (Carrot Dips, Parsnips & Produce) (180 staff, 30 suppliers). JS, M&S Tesco, Waitrose, Boots etc - Interim Technical Manager. Support for 2 staff covering QA Manager and Hygiene. Updated Quality System. Liaison with M&S, Waitrose Tesco Technical Teams. EHO, RPA & TSO visits. BRC A-Grade achieved across 2 sites. M&S, Waitrose, Boots, Tesco business achieved rapidly via Technical. August 2006 – May 2007 – Tulip Ltd (Danepak) Thetford (Bacon and Pork Products) (750 staff, 130 suppliers). M&S, Tesco, Waitrose, smaller retailers - Interim QA Manager. Support for 12 staff covering Technical Manager & QA Manager and BRC audit – A-Grade achieved. Support for M&S Hygiene Audits, M&S PPC audit, Tesco PIC Audit, Organic audit, EHO & TSO visits. Supported senior team during redundancy / consultation process. June 2006 – July 2006 – Ethnic Cuisine Ltd, Swansea (Ready Meals) (500 staff, 90 suppliers). JS, Somerfield, Asda - Interim Technical Manager. Support for 3 staff covering QA, NPD and Technical Manager roles. Managed JS specification system & HARA information requirements. May 2006 – June 2006 – Harvey & Brockless Ltd, Battersea (Cheese, Sauces, Charcuterie) – Selfridges, Eurostar, BA etc - (100 staff, 100 suppliers). Interim QA Manager. Part-time assignment. Preparation for EFSIS in June. Support for Technical Manager as 3 staff left. December 2005 – May 2006 - RHM Foodservice Ltd, Reading & Bristol & Manchester (Dry Powders, Jams, Jellies etc) - (80 staff, 140 suppliers). Interim Group Technical Manager. Managed 3 Technical Managers, Hygiene and QA Teams. Managed Technologists and NPD. EFSIS audits - "A" grade achieved at Higher Level across 3 sites. August 2005 – November 2005 – Pro-Pak Foods Ltd, Malton, York (Ready Meals & Meat) – JS, Iceland etc. – (300 staff, 90 suppliers). Interim Technical Manager. Managed and strengthened QA team. EFSIS audit – A grade. May 2005 – August 2005 – Greencore Sandwiches, Park Royal, London – JS, Sutherland – (900 staff, 120 suppliers). Interim Technical Services Manager. Managed QA team and hygiene function. Developed cost savings for supplier base and new / alternate ingredients. EFSIS Preparation. December 2004 – April 2005 – Heinz (Sandwiches) Luton – M&S & Heinz – (300 staff, 80 suppliers). Interim QA Operations Manager. Managed and strengthened QA team. Worked closely with Operations. Developed hygiene standards and quality standards. M&S customer liaison for visits. June 2004 – September 2004 – Rensow Ltd (Gu Puds) Walthamstow – JS, Waitrose, Boots, Tesco, BA and airlines - (200 Staff, 100 Suppliers, 60 Customers). Interim Technical Manager. Managed operations, sales & technical. Developed hygiene standards & updated quality system. Developed relationships with Boots. May 2003 – June 2004 – G’s Marketing Ltd (Bagged Salads) Ely – M&S, JS, Safeway - (1500 Staff, 200 Suppliers, 100 Customers). Interim Technical Manager. Managed Hygiene & all Technical functions. Recruited QA Manager & Hygiene Manager. Empowered QA team. QA System upgraded. Customer audits improved. September 2002 – May 2003 – Richmond Ice Cream PLC, Bude – M&S, JS, Duchy etc - (35 Staff, 80 Suppliers; 30 Customers) – Interim Technical Manager (Dairy Ice Cream) – Rebuilt technical department & improved hygiene. Re- wrote Quality Systems. Rebuilt M&S relationship. February 2002 – August 2002 – Foodhouse (UK) Ltd, London - (23 Staff, 45 Suppliers; 73 Customers) – Harvey Nicholls, Selfridges, Morrisons, Boots - Interim Technical Manager (Italian & Spanish Charcuterie & Cheeses) - Improved all aspects of Hygiene and Quality Assurance. Managed BRC Higher Level Accreditation. Assisted with commission & design of new cheese factory. August 2001 – February 2002 – Roberts Yorkshire Kitchens Ltd, Huddersfield & Leeds – JS, Safeway, Asda etc - (80 Staff; 70 Suppliers; 30 Customers) – Technical Manager (Frozen Puddings, Cheesecakes) - Managed Quality Assurance Peter Benson – Interim Technical Management (3 QA’s, 1 Senior QA, 1 PA). Managed audits (BRC / EFSIS – Higher level) & successful customer audits (JS, Asda, Morrisons, Waitrose, etc). May 2001 - August 2001 - Richmond Ice Cream PLC, Northallerton – Tesco, JS, Asda, etc - (157 Staff; 89 Suppliers; 35 Customers) - NPD Manager (Ice Cream) – Developed NPD procedures and allergen controls. Managed development & launch of 17 products. July 2000 – May 2001 – Ten month career break to develop windsurfing, sailing & kayaking instruction in the Solent, Turkey, Barbados & Antigua. Instructed numerous groups of students of mixed back grounds and abilities. June 1999 - June 2000 - Morehands Ltd, Erith - (36 Staff; 95 Suppliers; 67 Customers) – Technical Manager & Buyer (Sauces) - Managed Technical, Purchasing & QA team. Start-up of company developing relationships with retailers with new specifications and developments in process control and hygiene. Large varied role including general management. November 1997 – June 1999 – Weetabix (Ryecroft Food) Hastings - (135 Staff; 80 Suppliers; 38 Customers) - Quality Officer (Cereals). Implemented Weetabix systems. Managed 7 audit staff. Implemented Weetabix systems and supported Directors with redundancy process. 1995 - 1996 - Marks & Spencer Head Office, London - (3450 Staff; 2000 Suppliers) - Product Development Technologist (Fresh Meat). Launched & developed M&S Low Fat Sausage. Worked with numerous meat suppliers on development projects and process efficiencies. PROFILE Excellent communicator; People management skills; Fast Results; Dedicated; Proactive; Energetic; Systematic; Disciplined; Charismatic; Good Humoured; Modest; Direct. EDUCATION 1993 - 1997 Bournemouth University, Dorset - BSc (Hons) Food Quality - Upper Second Class. Awarded Unilever Product Development Prize; Course Representative for 2 Years. 1992 - 1993 West Kent College, Kent - A Levels - Chemistry; Physics; Biology. 1983 - 1989 William Parker School, E. Sussex - 9 GCSE’s. INTERESTS Indoor rowing (England Rowing Coach 2009), Golf (14 handicap), Running, Eating Out & Socialising, Health & Safety, Archery, Yachting (RYA Yachtmaster Offshore), Windsurfing (RYA Instructor), Gardening.