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Resume Writing Workshop
For Emerging Professionals
AAM Annual Meeting
May 2009
What is a Resume?
The resume is a tool with one specific
purpose: to win an interview. A resume is
an advertisement, nothing more, nothing
less. Think of it as: “If you buy this
product, you will get these specific, direct
benefits.”
--Rockport Institute
Who is Reading Your Resume?
• The average job
opening gets up to
100 resumes
• Assume the person
looking at your
resume has less than
3 minutes to review it;
you need to grab their
attention in less than
20 seconds
• Attract the
“Skimmers”
What Does This Mean?
DO
• Have a friend review your resume for
spelling and grammatical errors
• Customize your resume to each job—an
employer can tell if you send them a
generic resume
• Format the resume to be simple and
pleasing to the eye
DON’T
• Use jargon or buzz words
• Use elaborate stationery
• Put the word “Resume” on a resume
• Rely on spell check to find mistakes!!
• Lie or exaggerate skills or role
• Forget about unintended consequences:
– “Googling”
– Neutral email address
– Voice mail
Cover Letters
DO DON’T
• Highlight experience • Address it “to whom it
that dovetails to the may concern”
job description • Say “I am looking for
• Know something a job in your
about the museum” or use “I
organization and use want”, “I did this”
it—make it about • Misspell anything!!
them and how you
can help them
Basic Rule of Thumb:
QUANTIFY and SPECIFY
Which is stronger?
Successfully managed guides for historic house
OR
Managed a staff of ten volunteer tour guides
------------------
Assisted the development director with various
tasks related to fundraising
OR
Worked with development director to organize and
implement a fundraising event for 100 people
which raised $50,000 for the museum.
Power Words?
• Assist • Solved
• Contribute • Trained
• Responsible for • Demonstrated
• Created • Effectively______
• Affected change • Support
• Negotiated • Navigated
• Applied • Established
• Executed
Types of Resumes
Chronological
Functional
Combined
Karenne Bank-Trainer
944 Dowling Street• Pleasant Hill, CA 94523 • (925) 555-5555 • ktrainer@bamboo.com
OBJECTIVE: Director of Training, First Nationwide Bank
SUMMARY OF QUALIFICATIONS
• Top-notch administrator with more than 15 years experience in finance.
• M.B.A. and extensive training in seminars for working professionals.
• Outstanding productivity both as a loan officer and as a supervisor.
• Unique combination of expertise in mortgage banking, training, sales, and finance.
• Dynamic leader and team builder, consistently motivating others toward success.
RELEVANT ACCOMPLISHMENTS
2004-present MORTGAGE MADNESS, Pleasant Hill CA
Director of Sales and Training
• Managed eight loan officers, with responsibility for $288 million in production, plus full responsibility for all training.
• Designed and led seven monthly training sessions, including broker education and product knowledge seminars,
sales strategy and training.
• Reported directly to the president of the company.
2001-04 MAUDLIN MORTGAGE, Rustic City CA
Loan Officer
• Developed expertise in all areas of residential financing, including builder business, portfolio loans, Fannie Mae,
and Freddie Mac investor loans.
• Top producing loan officer for Maudlin in 2002.
• Built a large client base by successfully implementing relationship selling.
EDUCATION
Wilkes College, Wilkes-Barre PA M.B.A., 1984
THOMAS HORTON
4001 Danville Road, Cleveland, OH 12345
(123) 555-3456
thomash@thenet.net
OBJECTIVE
Executive Director of a nonprofit organization
HIGHLIGHTS
•Over five years' management experience emphasizing a collaborative yet decisive style
•Adept at building productive relationships to further the organization's goals.
•Persuasive skills, both written and verbal.
PROFESSIONAL EXPERIENCE
MANAGEMENT
•Achieved a revenue growth from $600K to $1.5M per year within my area of management, while keeping overhead low.
•Supervised a staff of 15, involving training, work flow, quality control, conflict resolution, and review processes.
•Directed the acquisition, installation, and maintenance of a 40-workstation system.
DEVELOPMENT / MOTIVATION
•Built a large loyal client base through personal attention, quality service, and consistent follow through.
•Assisted clients in identifying their interests, and motivated them to act accordingly.
•Wrote persuasive letters and documents, frequently influencing decision makers
WORK HISTORY
1997-00Partner, Law Offices of Caldwell, Stevenson & Horton
Cleveland, OH
1995-97Claims, Examiner, Prudential Insurance Company
Cleveland, OH
EDUCATION
J.D., Boalt College of Law, Berkeley, CA, 1993
B.A., Finance, Georgetown University, Washington, DC, 1987
AFFILIATIONS
Board of Directors, Cleveland Symphony
Advisory Council to the Cleveland AIDS Project
To Use or Not to Use an Objective:
That is the Question
Objective: A position at the Virginia Historical
Society.
Objective: A museum position where I can use my
museum education background and gain
valuable experience.
Objective: A position in an organization that values
the concept of lifelong learning, and is seeking
an educator who has a proven record of
reaching audiences in new and exciting ways.
Other Traditional Resume Sections
• Personal Interests
• Professional Affiliations
• Civic Involvement
• Education
• Awards
Resume Length
Questions?
