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					PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08   Page 1
                                     Palo Alto College
                                Emergency Response Manual

     The Palo Alto College Emergency Response Manual helps maintain a safe, healthful
     work and educational environment. The Emergency Response Manual strives to
     comply with all applicable federal, state and local laws and regulations, and
     complements the policies and procedures set forth by the Alamo Community
     Colleges. This manual attempts to outline the procedures for responding to an
     emergency situation. The purpose of the plan is to give direction to the Emergency
     Response Team to begin evacuation and lock down processes until emergency
     services personnel arrive at Palo Alto College. Keep in mind that no plan, no matter
     how comprehensive, can cover all possible scenarios.




EMERGENCY PHONE NUMBERS
Emergency Phone                                                                  (210)   222-0911
General Information                                                              (210)   486-3000
24-Hour Dispatch                                                                 (210)   208-8099
ACCD Police at Palo Alto College                                                 (210)   486-3997
PAC College Health Center Located in the Student Center (SC), Room 129           (210)   486-3222
ACCD College Closing Information Line                                            (210)   208-8189


WEBSITE INROMATION
ACCD Police Department Web Site:                     http://www.accd.edu/district/dps/index.htm
ACCD Web Site:                                       http://www.accd.edu
Palo Alto College Web Site:                          http://www.accd.edu/pac

BUILDING CAPTAINS
Please refer to Appendix A

VETERINARY TECHNOLOGY EVACUATION PLAN
Please refer to Appendix B

EVACUATION MAPS
(FUTURE ADDITION WILL BE APPENDIX C)




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                                Page 2
   EMERGENCY EVACUATION AND LOCK DOWN NOTIFICATION PROCESS




                                                                              Contacts
                                                 PRESIDENT
   Monitors situation through                  Dr. Ana Guzman                           President’s Staff
Department of Public Safety, ACCD              (210) 486-3960                 Vince Bosquez      (210) 486-3880
            Offices                                                           Sabrina Carey      (210) 486-3962
     and Chancellor’s Office                                                  Dr. Robert Garza (210) 486-3964
                                                                              Nancy Monroe       (210) 486-3963


   Contacts                            Contacts                                Contacts
 Vice President of Academic Affairs      Vice President of College Services    Vice President of Student Affairs
  Dr. Stacey Johnson (210) 486-3933       Dr. Mike Flores (210) 486-3936       Dr. Adolfo Barrera (210) 486-3930




                                                                               Contacts
   Contacts                            Contacts
                                                     Directors                   Directors/Coordinators/Chairs
          Deans and Mangers
                                      Catherine Chapa      (210) 486-3731      Dr. Yolanda Reyna (210) 486-3335
Larry Jackson     (210) 486-3400
                                      Abel Gonzales        (210) 486-3170      Lamar Duarte      (210) 486-3607
Tina Mesa         (210) 486-3901
                                      Yolanda Jimenez      (210) 486-3733      Lydia Hannawi     (210) 486-3027
Gary Shelman      (210) 921-5393
                                                                               Kelly Kring       (210) 486-3500
Beth Tanner       (210) 486-3915
                                                                               Cindy M. Perez    (210) 486-3120
Peter Van Dusen (210) 486-3015
                                                                               Rachel Montejano (210) 486-3713
                                                                               Dr. Dan Rodriguez (210) 486-3130
   Contacts                                                                    Daniel Rocha      (210) 486-3204
   Department Chairs and Directors                                             Denny Ryther       (210) 486-3802




                                           Contacts
                                              Offices, Units and Labs


                                           Contacts
                                              Employees and Students




  PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                             Page 3
PALO ALTO COLLEGE EMERGENCY RESPONSE TEAM

The following individuals make up the Palo Alto College Emergency Response
Team
    • President
    • Vice President of Academic Affairs
    • Vice President of College Services
    • Vice President of Student Affairs
    • Facilities Superintendent
    • Deans
    • Department Chairperson
    • Directors and Coordinators
    • Coordinator of Disability Support Services
    • Coordinator of Ray Ellison Family Center
    • Nurse, PAC Health Center
    • Academic Chair of Counseling
    • Building Captains (Appendix A)


COMMUNICATIONS TEAM

Director of Public Relations
Multimedia Specialist – Instructional Innovation Center
Coordinator of Information Technology Center
Department of Public Safety Representative




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                    Page 4
               EMERGENCY ALERT COMMUNICATIONS FLOWCHART


                                  LEVEL 1
                             - DPS TEXT BLAST
                           -TEXT MSG VIA VOIP




                                  LEVEL 2
                          - LARGE LCD MONITORS
                             WITH VIDEO FEED




                                 LEVEL 3
                        - COMPUTER NOTIFICATION
                               (TEXT SEND)
                          - COMPUTER WALLPAPER




                                   LEVEL 4
                            - BUILDING CAPT TO
                             BLDG CAPT (VOICE)
                               - CLASS ROOM
                               NOTIFICATION
                               (COLOR CODE)




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08        Page 5
ROLE OF EMERGENCY RESPONSE TEAM MEMBERS

It is the responsibility of each Emergency Response Team member to follow the
procedures outlined below:

President of the College:
• Responsible for overall implementation of the College Emergency Response Plan
• Coordinates with the Chief, Department of Public Safety and others in assessing the
emergency and preparing the College’s specific response
• Communicates with the Vice Presidents to begin the notification process
  (Deans, Disability Support Services, Child Development Center, District Offices, Staff
  Coordinators)
• Directs the President’s staff to inform the immediate staff
• Declares and ends, when appropriate, the campus state of emergency
• Notifies and conducts liaison activities with the college administration, governmental
  agencies, Emergency Response Team, and others as necessary
• Directs Public Relations Officer to coordinate notification of the media and establish a
  campus communications center if necessary
• Directs Communications Team to send appropriate e-mail notices and post necessary
  information on college website

Vice President of Academic Affairs:
• Begins the notification process (Deans, Academic Chairpersons, District Offices,
   Staff Coordinators)

Vice President of College Services:
• Begins the notification process (Deans, Directors, District Offices,
   Staff Coordinators)

Vice President of Student Affairs:
• Begins the notification process (Deans, Disability Support Services, Ray Ellison Family
Center, District Offices, Staff Coordinators)

Chief, Department of Public Safety or Designee:
• Responsible for the overall coordination of the College Emergency Response Plan

• Determines the types and magnitude of the emergency and establishes an Emergency
  Command Center



PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                    Page 6
• Initiates immediate contact with the President to begin assessment of the College’s
  Condition

• Notifies dispatch and utilizes on-duty patrol supervisor and officers to maintain safety
  and order.

• Coordinates traffic control, access control, perimeter and internal security patrols.

• Notifies the members of the on campus Emergency Response Team and advises them
  of the nature of the emergency.

• Notifies and conducts liaison activities with all appropriate outside emergency
  response organizations such as fire, police etc.

• Directs public safety staff to secure the scene until emergency service personnel arrive.

• Provides campus maps and building floors plans to emergency service personnel.

• Notifies ACCD Communications of the need for back-up telephone service or the need
  to trace calls if necessary.

• Notifies Human Resources in the event of fatalities to identify next of kin or obtain
  information to contact relatives

• Notifies Facilities Superintendent in the event of a hazardous chemical spill

• Dispatch DPS HAZCOM Officer to the scene in the event of a chemical spill

• Should it become necessary for the Emergency Command Center to be mobile, DPS will
  notify Motor Pool personnel to provide one shuttle van.


Facilities Superintendent :
• Provide personnel to assist with door to door building evacuation

• Provides personnel and equipment to perform physical plant shutdown procedures to
  include securing buildings and equipment

• Provide personnel and equipment to barricade hazardous areas


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                    Page 7
• Furnishes emergency power and lighting systems or obtains the assistance of utility
  companies as required for emergency operations

• Provides physical plant floor plans to emergency personnel if necessary

• Relocates essential facilities services functions as necessary

• Coordinates with Facilities Supervisor to provide vehicles and operators to move
  children from the center off campus if necessary

• Coordinates with Facilities Supervisor to provide shuttle service and provide vehicles,
  equipment and operators for movement of personnel and supplies

• Assist in assessing damage and identifying recovery needs

Deans:
• Notify Chairpersons, Coordinators, and Directors.

Department Chairpersons, Coordinators, Directors and Building Captains:

• Notify faculty and students of situation.

• Notify employees in offices, units and labs.

• Direct people under their authority or within their building to the nearest exit.

• Direct mobility impaired individuals to the nearest evacuation point with instructions to
  wait for assistance.

• Notify the Emergency Response Team or Emergency Services Personnel of the
  need for assistance in evacuating mobility impaired individuals.


Coordinator of Disability Support Services:
• Provide the list of current locations of mobility impaired students to the Emergency
  Response Team during the event that the Emergency Response Plan is activated.

• Coordinate the effort to assign an emergency responder to proceed to the area to
  assist with the evacuation effort. This will be coordinated with the Emergency Response
  Team.


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                    Page 8
• Notify Via Trans if necessary.
• Notify the College Health Center to assist with medical attention and/or the
  establishment of a triage center if needed.

See Page 11 for a complete explanation of emergency procedures for Disability Support
Services.

Director of Ray Ellison Family Center:
• Instruct employees to follow established procedures depending on the emergency
• Coordinate with Facilities to utilize district vehicles if necessary
• Notify refuge centers if necessary
• Notify parents

See Page 12 for a complete explanation of emergency procedures for the Ray Ellison
Family Center.

Nurse, PAC Health Center
• Instruct employees to follow established procedures depending on the emergency
• Coordinate with Motor Pool to utilize district vehicles if necessary
• Notify refuge centers if necessary
• Establish a triage if needed

Employee and Supervisor and Building Captain Responsibilities
All employees are responsible for:
• Reporting any emergency situation
• Knowing primary and secondary emergency exits
• Knowing emergency evacuation points within the building
• Knowing emergency evacuation assembly point outside the building
• Informing supervisors of special emergency evacuation needs
• Being aware of emergency evacuation chairs locations
• Being aware of the Fire Pull alarm stations
• Being aware of the bring-in and take-out procedure.


All supervisors are responsible for (In addition to employee responsibilities):
    • Providing employees emergency response information
    • Identifying mobility impaired employees who might need assistance
    • Assembling with employees to identify those who are missing
    • Reporting missing employees to the Emergency Response Team

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                Page 9
All Building Captains are responsible for (In addition to employee/supervisor
responsibilities):

   •   Alerting building occupants of emergency
   •   Assisting with evacuations and lockdowns
   •   Serving as a contact and resource for emergencies and/or safety issues.
   •   Communicating and following direction of Emergency Response Team.


Disability Support Services

Located in the Advanced Technology Building, Room 206 and 209
Phone: (210) 486-3020

The Palo Alto College Disability Support Services evacuation and re-location plan is as
follows:

   • The Disability Support Services Coordinator maintains a system of accountability
     of mobility impaired students that include their known location per semester
     (Administrators: See attached listing).

   • Hearing or vision impaired students can be escorted safely by others in the event
     of an emergency. Evacuation of students who are dependent on mechanical
     equipment for their mobility should not be by elevator unless authorized or
     directed by the fire department.

   • Students who cannot be evacuated independently must be escorted to the nearest
     evacuation point. Have the student wait for someone from the Emergency
     Response Team or Emergency Services personnel to safely transfer him or her
     into an emergency evacuation chair for transport. Evacuation chairs are
     specifically designed to allow an emergency responder the ability to assist
     wheelchair users down several flights of stairs with ease.

   • Do not remove a student from a wheelchair unless he or she agrees to such a
     procedure. Wheelchairs should normally be left behind in an evacuation.
     Evacuation of a student up or down stairs while they are seated in a mechanical
     wheelchair should not be attempted.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 10
   • DSS will consult with Emergency Response Team or Emergency Services
     personnel as to the location of the mobility impaired student and direct the
     evacuation effort. Once the building has been deemed safe for re-entry, DSS
     personnel will contact Emergency Response Team members for assistance in
     retrieving student wheelchairs.

   •   DSS will provide the Department of Public Safety a list of mobility impaired
       students and their locations on the first day of class. The list is revised each
       semester, flex term and summer sessions.

Ray Ellison Family Center
Located at Ray Ellison Family Center across Parking Lot 8.
Phone: (210) 486-3500

The Ray Ellison Family Center evacuation and relocation plan is as follows:
• Upon the sounding of a fire alarm, employees shall move children outdoors following
   the fire evacuation route posted in every classroom. For fire drills only, all children and
   adults meet by the South entrance of the Ozuna building for a safety check.

• In the event of severe weather (such as tornado, hurricane), children should be seated
  on the floor along the interior wall with no glass.

• In the event evacuation requires vacating the Ray Ellison Family Center building, the
  Director of the center shall instruct employees to move the children to the Children’s
  Library located in the Ozuna building.

• In the event evacuation requires vacating the campus, the Director will coordinate
  with Facilities to acquire transportation to re-locate the children to the Early
  Childhood Center at San Antonio College (SAC). Transportation will occur regardless of
  car seats. Priority is to move the children to a safe location.

• Emergency authorization forms will accompany the teachers. Parents will be notified
  of the situation and where to pick up their children.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                        Page 11
BRING-IN AND TAKE-OUT PROCEDURES

Take-Out
If an incident occurs inside the classroom, office and/or building and faculty, staff,
students and/or community members are at any risk of being injured and/or harmed, you
should:

   1. Evacuate the classroom, office and/or building
   2. Call ACCD Department of Public Safety and report incident immediately
   3. Notify the Building Captain of the incident

Bring-In
If an incident occurs outside the classroom, office and/or building and faculty, staff,
students and/or community members are at any risk of being injured and/or harmed, you
should:

   1. Direct faculty, staff, students and/or community members into the classroom,
      office and/or building
   2. Call ACCD Department of Public Safety and report incident immediately
   3. Notify the Building Captain of the incident

EVACUATION PROCEDURES
   1. Conclude class/activities immediately.

   2. Ask students and/or attendees if they need any assistance in evacuating. Always
      ask someone with a disability how you can help BEFORE attempting to provide any
      assistance.

   3. Follow the exit signs to the nearest safe exit. DO NOT USE ELEVATORS DURING
      EVACUATIONS.

   4. Walk in a calm and organized manner. DO NOT RUN. Stay to the right so that
      emergency response personnel can have access on the left side.

   5. If the evacuation becomes difficult to your primary route because of flames,
      blockage, smoke, etc., continue to the next safest exit route.

   6. Once you have exited the building, assemble in the designated assembly point for
      your building at least 500 feet away from the building.


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                   Page 12
   7. Wait for the “all clear” signal from Department of Public Safety personnel and/or
      Emergency Response Team before returning to your work station. No one should
      enter the building or attempt to return to their work area during an emergency.


EMERGENCY EVACUATION DRILLS

Emergency evacuation drills are a critical component in the safe and orderly response to
an emergency situation. Palo Alto College has established a five-year plan where all
buildings occupied on campus will undergo emergency evacuation drills.

The District Safety Office must conduct emergency egress and relocation drills with
sufficient frequency to familiarize occupants with the drill procedure and to establish
conduct of the drill as a matter of routine.

The emergency evacuation drill will be announced in advance to minimize disruption of
classes and daily operations. However, the District Safety Office can determine the
frequency at which evacuation drills will be conducted. The ACCD Safety Office will
maintain records of evacuation drills.


Procedures during fire drills are as follows:

• Facilities personnel will go to their respective checkpoint areas throughout the
  building.
• The building sound and visual alarms will be activated.
• When the alarm sounds, building occupants must begin the evacuation process and
  proceed to the emergency evacuation assembly location (also known as “Zones”)
  assigned to each facility.
• Building occupants will be allowed to return to their offices and classrooms upon
  completion of the fire drill.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 13
FIRE EMERGENCY

All employees should become familiar with the location of fire alarm pull stations in their
area and the proper operation of that pull station. In the event of a fire alarm,
Department of Public Safety and Facilities personnel are dispatched to the location of the
alarm to lead the evacuation effort.

If you discover a fire:

• Call 222-0911 and activate the nearest fire alarm pull station
• Use fire extinguisher, if appropriate
• Once outside the building, activate the nearest call box or call 208-8099 or 222-0911

When a fire alarm sounds, you should:

• Contain the fire or smoke by closing all doors upon exiting the area. Do not switch lights
  on or off as electrical current may ignite more fire. Do not lock doors as this hampers
  rescue operations for emergency service personnel
• Walk, do not run to the nearest safe exit (DO NOT USE ELEVATORS)
• If employees or visitors need assistance, inform your supervisor and building captain

After safely exiting the building:

• Assemble in the designated assembly point for your building at least 500 feet
  away from the building.
• Wait for the “all clear” signal from Department of Public Safety personnel and/or
  Emergency Response Team before returning to your work station. No one should enter
  the building or attempt to return to
  their work area during an emergency.

INCLEMENT WEATHER

If you are directed to seek in-place protection:

   • Do not leave the building
   • If you are on the top floor of a building, use windowless stairwells to safely
     evacuate to an interior hall on the lowest floor possible
   • Do not use elevators
   • Stay away from windows and exterior doors

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                    Page 14
   •   If a roar is heard, kneel immediately, put head down and hands behind your head
   •   If you are outside, take shelter indoors immediately
   •   Wait for further instructions
   •   If possible, call 208-8099 or 222-0911 to find out the status of the campus and to
       determine if the “all clear” signal is given

If you are directed to evacuate:

   • Do so immediately, follow the instructions given by the Emergency Response
     Team

To find out the college closure status due to inclement weather, call the ACCD Weather
Line at (210) 458-0189 or check the ACCD website at www.accd.edu

HAZARDOUS MATERIAL SPILL

Hazardous materials are substances or materials that because of their chemical, physical
or biological nature, pose a potential risk to life, health, or property, if they are released.
Potential hazards can occur during any state of production, storage, transportation, use,
and disposal.

In the event of a spill:

   • Inform your supervisor, building captain and others in the area about the spill.
   • Contact the Department of Public Safety at 208-8099 or 222-0911. Inform
     Department of Public Safety personnel of any injuries.
   • Restrict further access to the area and secure the area.
   • Do not attempt to clean, neutralize, or disinfect the spill.


   • Do not assume that gases/vapors are harmless merely because there is no odor.
   • Await emergency response. Do not intervene in any way. Lack of training in
     proper procedures could endanger you and others.
   • Remain outside the spill area, provide information to responders on the type of
     spill agent, affected employees, and other special precautions pertinent to
     containing and managing cleanup.
   • If directed to evacuate, do so immediately.



PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                      Page 15
Note to Administrators: A list of potential hazardous materials and
contact information is kept on file at the facilities department.

BOMB THREAT

Bomb threats should be taken seriously. Most bomb threat calls are very brief. An
employee receiving a bomb threat should immediately notify a coworker (preferably
while the caller is still on the phone) to call the Department of Public Safety at 208-8099
or 222-0911.

The caller normally states his or her message in very few words and hangs up. Where
possible, every effort should be made to obtain detailed information from the caller. The
Department of Public Safety has an established protocol for contacting additional
emergency services as needed.

Follow this procedure if you receive a telephone bomb threat:

   • Remain calm and solicit as much information as possible.
   • Check for unusual packages, briefcases, or other items.
   • Do not touch any unidentified object you may find!
     • Do not use electronic equipment such as cell phones or two-way radio near an
        unidentified item. The electronic signal could accidentally detonate explosive
        devices.
     • All personnel in the immediate vicinity of the unidentified item must be
        evacuated first and the area cordoned off.
     • If the decision is made to evacuate one or more buildings, employees should
        assemble at least 500 feet away from the building(s) for protection from flying
        or falling debris.
     • Wait for the “all clear” signal from Department of Public Safety or Facilities
        personnel and/or Emergency Response Team before returning to your work
        station. No one should enter the building or attempt to return to their work
        area during an emergency




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                   Page 16
TELEPHONE BOMB THREAT CHECKLIST

Keep Calm: Do not get excited or excite others

Time: Call received _________ a.m. /p.m. Call terminated __________ a.m./p.m.

Exact Words of Caller:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

Delay: Ask caller to repeat.

Questions You Should Ask
A. Exactly where is the bomb?
B. What time will it explode?
C. What does it look like?
D. What is it made of?
E. Why are you doing this?

Voice Description
Male or Female Estimated Age? _____ Ethnicity? ____________________
Accent: _____ Yes _____ No Describe: ________________________________
Speech Impediment: ______ Yes _____ No Describe: ____________________
Unusual Phrases:____________________________________________________
Recognize Voice? If so, who do you think it was? _________________________
Other observations: _________________________________________________

Background Noises
Music Traffic Horns Machinery
Whistles Aircraft Bells Other ___________

Additional Information
A. Did the caller indicate knowledge of the Facility? If so, how? In what way?
B. What line did the call come in on?

NOTIFICATION:
Immediately notify Department of Public Safety Dispatch at 208-8099 or 222-0911.
If unable to notify DPS yourself, have someone else in your office call.

Signature __________________________ Date: ________________________________




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                 Page 17
HOW TO HANDLE A SUSPICIOUS LETTER OR PACKAGE

What might a “suspicious” letter or package look like?
  • No return address or name and title of addressee are inaccurate
  • Addressed to a title only (e.g., President, Dean)
  • Restrictive markings (e.g., “Confidential,” “Personal,” “(Name) Only”)
  • Excessive postage or origin is questionable
  • Protruding wires, tin foil, or string
  • Lopsided, uneven, rigid, bulky, or oil stained appearance
  • Powdery substances present
  • Strange odor or suspicious sound
  • Excessive tape or package appears disassembled or re-glued
  • Items that are not typical of the routine mail flow, or that just don’t seem right
  • Cut and paste lettering or crude, homemade labels are used for return address

What should I do if I receive a suspicious letter or package in the mail?
  • Put it down. Do not handle any letter or package suspected of contamination (or
     any other threat). Do not shake, bump, or attempt to examine it.
  • Do not smell or taste any suspicious substances.

   • Make sure that the suspicious letter or package is isolated and the immediate area
     is cleared out and cordoned off.
   • Notify your supervisor, who will need to immediately contact the Department of
     Public Safety at 208-8099 or 222-0911. DPS has an established protocol for
     contacting additional emergency services as needed.
   • If possible, restrict use of electronic devices such as cell phones and two-way
     radios.
   • Alert others to evacuate the building when instructed by Department of Public
     Safety and assemble at the designated assembly point assigned to the building.
   • Ensure that all persons who have touched the item wash their hands and face with
     soap and warm water.
   • Make a list of all persons who have touched the letter or package. Include contact
     information. Give the list to Department of Public Safety personnel.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                 Page 18
SUSPICIOUS PERSONS

If an individual’s appearance or actions arouse your suspicion:

   • Immediately call 208-8099 or 222-0911 and state your emergency. If for any reason
      you are unable to make the call, discretely notify a co-worker to make the call for
      you.
   • If the person is requesting assistance in locating a particular employee, be polite.
      Ask the person to have a seat. Take no further action. Await the arrival of
      Department of Public Safety personnel.
   • Take notes describing the behavior of the individual, clothing worn, and physical
      description of the person in case the individual leaves the premises before
      Department of Public Safety personnel arrives.
   • Upon arrival, DPS will evaluate the situation and give further directions as
      necessary.

PANDEMIC INFLUENZA PLAN AT PALO ALTO COLLEGE

Effective responses to emergencies are coordinated on campus through the guidance of
the Palo Alto College Emergency Response Plan. This plan outlines the specific process for
managing major emergencies that threaten the health and safety of the college
community and disrupt its programs and activities.

The plan identifies departments and individuals that are directly responsible for
emergency response and critical support services, responses and actions that need to be
taken, and provides a management structure for coordinating and deploying essential
resources. Palo Alto College’s response to pandemic influenza will be guided by the
Emergency Response Plan, information from the Center for Disease Control and
Prevention, guidance from the Texas Department of State Health Services, and direction
from the City of San AntonioPublic Health Emergency Preparedness unit.

Due to the complicated issues posed by a pandemic and the anticipated extended length
of time needed for response, Palo Alto College will follow directives from public health
organizations to best protect the health of our students, staff and faculty. It would be up
to the public health organizations to issue quarantine orders, require facilities to close for
the public good, and to provide critical information about designating key healthcare
facilities as well as distribution of anti-viral medications.
The following information and directions are a plan of advisory and recommended action
in response to a potential Pandemic Influenza Flu outbreak.

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                    Page 19
This site provides current information about avian (bird) flu and pandemic flu, what
preparations are being made at Palo Alto College (PAC), and links to other resources.
Consult this site as needed for updates on avian and pandemic influenza, travel
advisories, and other information.

Information on the Avian/Pandemic Flu

What is an Avian Flu/Pandemic Flu?
 Avian flu is a virulent viral disease affecting poultry and other birds in Asia. It is also
called "bird flu." It has caused a small number of cases of flu and even some deaths in
people who have been in direct contact with infected birds.

 No cases of sustained human-to-human transmission have been established as of May
2006; however, scientists are concerned that the avian flu virus may mutate and become
transmissible between humans.
Avian flu virus has not been found in the U.S. Every year, usually between December and
May, between 5% and 20% of the population in the U.S. become ill with the flu, or
influenza. This is the normal course of seasonal flu with which we have become
accustomed.

 It can cause serious illness and even death in the very young, the elderly and other
individuals with impaired resistance and chronic illnesses. For this reason, everyone
should get a flu shot unless your health care provider advises you otherwise. See below
for more information on getting a flu shot. In 1918, 1957 and 1968 the flu season in the
U.S. was especially severe, and resulted in a much higher number of illnesses and deaths.
This more dangerous form is called pandemic flu.

Public health experts believe that a flu pandemic is likely to occur again in the future.
Scientists worry that a mutant form of avian flu, under certain circumstances, could
eventually cause a flu pandemic—although this scenario may never happen. It is prudent
to learn about flu prevention, get a flu shot, wash your hands often, and follow travel and
public health advisories.

Resources
Center for Disease Control:
Fact Sheet on Avian http://www.cdc.gov/flu/avian/geninfo/facts.htm
World Health Organization: Fact Sheet on Avian
http://www.who.int/mediacentre/factsheets/avian_influenza/en/



PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                       Page 20
Information on the Flu
What is the flu?

The flu, or influenza, is a respiratory illness caused by airborne viruses that spread from
person-to person by droplets from coughing or sneezing. The period between becoming
infected with the virus and becoming ill is usually 1 to 4 days. The contagious period is 3
to 5 days from the onset of symptoms. Symptoms of the flu, or influenza, are:

   •   Fever (up to 104 degrees) and sweating/chills
   •   Headache, muscle aches and/or stiffness
   •   Shortness of breath
   •   Vomiting and nausea (in children)

A cold and flu are alike in many ways. A stuffy nose, sore throat and sneezing are usually
signs of a cold. "Stomach flu" is not really the flu, as there are no respiratory symptoms.
Nausea, vomiting and diarrhea without the fever, cough, aching and respiratory
symptoms is actually gastroenteritis, but some people call it "stomach flu."

This form is caused by other microorganisms and has no relationship to true influenza. Flu
viruses spread in respiratory droplets caused by coughing and sneezing. They usually
spread from close person-to-person contact, though sometimes people become infected
by touching something with flu viruses on it and then touching their mouth, eyes or nose.

The virus can live for as long as two hours on surfaces like doorknobs, desks and tables.
Healthy adults, infected with the virus, may be able to infect others beginning 1 day
before symptoms develop and up to 5 days after becoming sick. That means that you can
pass on the flu to someone else before you know you are sick, as well as while you are
sick.

Resources
Center for Disease Control: Fact Sheet on Flu
http://www.cdc.gov/flu/keyfacts.htm
World Health Organization: Fact Sheet on Flu
http://www.who.int/mediacentre/factsheets/fs211/en/

How to prevent the flu
Even though avian flu is not a risk to you at this time, there are several things you can do
to keep from getting seasonal flu:
Get a flu shot
When you get vaccinated, it reduces your chances of getting seasonal flu.
PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                    Page 21
Since the flu season can last through May, even January is not too late to get a
flu shot; however, it takes 2 weeks after the shot to develop adequate immunity.

Students may get a flu shot through the San Antonio Metro Health District.
Please call 207-8780, 207-8753 (tty) for an appointment. Flu shots are often
offered additionally on campus.

Other faculty and staff should contact their health care provider or take
advantage of the flu shots when offered on campus.

Wash Your Hands
Hand washing is effective in preventing the flu, cold and other infectious
diseases. According to the U.S Center for Disease Control and Prevention
(CDC), rubbing your hands together with soap and water is one of the most
important ways to prevent infection. Disease-causing germs can enter your
body when your unwashed hands touch your nose, eyes, mouth, and open
wounds. Make hand-washing a habit and encourage others in your workplace
to do the same.

When soap and water are not available, use an antibacterial hand cleaner.
Choose alcohol hand rubs with 60 - 95% alcohol (usually listed as isopropyl,
ethanol or propanol). Glycerol or other skin conditioning agents are helpful
additives. Read the directions and use the hand rub appropriately. Never
wipe the hand rub off; allow your hands to air dry. When used properly, these
sanitizers reduce the transmission of disease-causing germs.

Other ways to prevent the flu include:
• Avoid touching your eyes, nose or mouth;
• Cover your mouth with tissue when sneezing;
• Stay away from others if you are sick;
• Don't go to class or work when you are sick; and,
• Avoid close contact with people who are sick.

Stages of a Pandemic Flu Emergency
Periods of the Pandemic
The World Health Organization (WHO) has developed a global influenza preparedness
plan, which defines the stages of a pandemic, outlines the role of WHO, and makes
recommendations for national measures before and during a pandemic.The phases are:


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                 Page 22
Interpandemic period
Phase 1
 No new influenza virus subtypes have been detected in humans. An influenza virus
subtype that has caused human infection may be present in animals.
If present in animals, the risk of human infection or disease is considered to be low.

Phase 2
No new influenza virus subtypes have been detected in humans. However, a circulating
animal influenza virus subtype poses a substantial risk of human disease.
Pandemic alert period.
 Phase 3
Human infection(s) with a new subtype but no human-to-human spread, or at most rare
instances of spread to a close contact.

Phase 4
Small cluster(s) with limited human-to-human transmission but spread is highly
localized, suggesting that the virus is not well adapted to humans.

Phase 5
Larger cluster(s) but human-to-human spread still localized, suggesting that the virus is
becoming increasingly better adapted to humans but may not yet be fully transmissible
(substantial pandemic risk).

Pandemic period

Phase 6
Pandemic: increased and sustained transmission in general population.
Notes: The distinction between Phases 1 and 2 is based on the risk of human infection or
disease resulting from circulating strains in animals.

The distinction is based on various factors and their relative importance according to
current scientific knowledge. Factors may include pathogenicity in animals and humans,
occurrence in domesticated animals and livestock or only in wildlife, whether the virus is
enzootic or epizootic, geographically localized or widespread, and other scientific
parameters. The distinction among phases 3, 4, and 5 is based on an assessment of the
risk of a pandemic.
Various factors and their relative importance according to current scientific knowledge
may be considered.


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                   Page 23
 Factors may include rate of transmission, geographical location and spread, severity of
illness, presence of genes from human strains (if derived from an animal strain), and
other scientific parameters.

Plans at Palo Alto College
Many countries have reported outbreaks of avian influenza in their poultry and wild bird
populations. Multiple countries also have confirmed cases of people who have been
infected with avian flu. At the present time, however, no confirmed cases of human-to-
human transmission have taken place.

The World Health Organization and the Centers for Disease Control and Prevention track
countries that are affected by bird flu. Palo Alto College has developed plans for
protecting the safety and well-being of our students, staff and faculty in the event of
large-scale flu infections or any other major epidemic of an infectious disease. We do not
have any reason to believe such an epidemic is likely at this time.

However, ordinary varieties of flu affect millions of people worldwide each year, and
other infectious illnesses increase in frequency during the winter months. Individuals can
take measures to help reduce the spread of illness. The best thing you can do is stay away
from infected poultry and their feces in risk areas. If traveling in risk areas, take
precautions to minimize your risk:

   •   Avoid all direct contact with poultry, regardless of their apparent health.
   •   Avoid places where live poultry are raised or kept.
   •   Avoid poultry feces.
   •   Wash your hands frequently.
   •   Cook all eggs and poultry thoroughly.
   •   Monitor your health carefully, including the 10 days after you leave a risk area.

Unfortunately, because avian flu is a virus that mutates, no effective vaccine has been
developed. The yearly flu shots that protect against seasonal flu have no effect against
avian flu. However, treatment limited studies show that both oseltamivir (Tamiflu) and
zanamivir (Relenza) can increase survival rates if taken within 48 hours after symptoms
develop. Research is underway to develop a vaccine; see the National Institute for
Allergy and Infectious Diseases website.
For now, however, an effective treatment has not been identified. However, the city of
San Antonio continues to prepare for the worst and has information/resources at the
following site:
http://www.sanantonio.gov/health/preparedness/Pandemic_Influenza/?res=1024&ver=true.


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                     Page 24
The following links provide additional information about the flu and resources for
preparedness, prevention and treatment:

   1. U.S. Department of Health and Human Services (Official U.S. Website)
      http://pandemicflu.gov/
   2. ABC News: “What Americans Need to Know”
      http://abcnews.go.com/Health/AvianFlu/
   3. U.S. Department of State: Travel Advisories http://www.travel.state.gov/
   4. Center for Disease Control: Resources
      http://www.cdc.gov/flu/avian/index.htm
   5. World Health Organization: Resources
      http://www.who.int/topics/influenza/en/
   6. Food and Drug Administration: Flu Anti-Viral Drugs
      http://www.fda.gov/cder/drug/antivirals/influenza/default.htm
   7. U.S. Department of State: Avian Flu Fact Sheet
      http://travel.state.gov/travel/tips/health/health_1181.html

Palo Alto College plans to provide information concerning a pandemic episode through
the use of the Emergency Response Plan, campus email messages, website postings,
news releases and other mechanisms as needed to protect our students, staff and
faculty.

To this end we plan on using the following steps in case of a pandemic emergency:
The Emergency Response Plan is in place and can be activated for medical emergencies.
Issues of cancelling classes, closing the campus, and delaying campus activities will be
dealt with as circumstances require.

The College Health Center providers serve as our first responders and will advise the
College on immediate medical emergencies. Community health experts have in place
plans to assist all citizens in case of an emergency and will be called upon for direction in
a pandemic emergency.

Legal authorities have been identified in the city, state and nation to direct the College in
a worst case scenario.

In the event of a pandemic emergency, alternative procedures will be established as
needed to continue some college teaching through the internet, telephone conference
calls, mailed assignments, television, radio and other resources.



PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                     Page 25
In the event of a pandemic emergency, the ACCD Department of Public Safety will take
over security of the campus, the ACCD Communications and IT departments will maintain
email and communications, and the ACCD Facilities will prepare the campus for a long-
term evacuation if needed.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                            Page 26
APPENDIX A - BUILDING CAPTAINS
BUILDING CAPTAINS
EXECUTIVE OFFICES                             DR. ANA GUZMAN
                                              DR. ROBERT GARZA
                                              PETER VAN DUSEN (EVENING)
APPLIED TECHNOLOGY                            DR. ADOLFO BARRERA
                                              GARY SHELMAN
                                              PETER VAN DUSEN (EVENING)
APPLIED SCIENCE                               DR. DENISE BARKIS RICHTER
                                              ED HAGEN
                                              PETER VAN DUSEN (EVENING)
BUSINESS APPOINTMENT                          ROBERT TRIANA
                                              ROGER CHACON
                                              PETER VAN DUSEN (EVENING)
CONVOCATION CENTER                            UNDER CONSTRUCTION
COUNSELING & SUPPORT                          UNDER CONSTRUCTION
LEARNING LABORATORIES                         APPOINTMENT FORTHCOMING
FINE ARTS                                     BAILEY LATHEM
                                              KRYSTAL RODRIGUEZ
                                              PETER VAN DUSEN (EVENING)
FACULTY OFFICE                                PATRICK LEE
                                              DR. MARY ELLEN JACOBS
                                              PETER VAN DUSEN (EVENING)
GENERAL EDUCATION                             PATTY MEDINA
                                               THERESA GARFIELD
                                               PETER VAN DUSEN AND ORALIA RODRIGUEZ
                                              (EVENING)
GREEN HOUSE                                   KIRK WILLIAMS
                                              WELDON RIGGS
                                              PETER VAN DUSEN (EVENING)
LEARNING RESOURCES CENTER (LRC) OZUNA BLDG.   TINA MESA
                                              CAMILLE FIORILLO (2nd Floor substitute)
                                              DUNCAN PEREZ (1st Floor)
                                              CLOSING LIBRARIAN (Evening Building Custodian)
MAINTENANCE                                   ROBERT TRIANA
                                              ROGER CHACON
                                               PETER VAN DUSEN (EVENING)
MATH AND SCIENCE                              LYNN PARKER
                                              EARL BALLOU
                                               PETER VAN DUSEN (EVENING)
ACADEMIC COMPUTING                            CHRIS DELGADO
                                              LEE ROSS
                                              CLOSING LIBRARIAN
PERFORMING ARTS                               UNDER CONSTRUCTION
PALAMINO CENTER                               UNDER CONSTRUCTION
GYM/NATATORIUM                                RAMON HERNANDEZ
                                              DENNY RYTHER
                                              ADRIAN MONTOYA (EVENING)

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                   Page 27
APPENDIX A – BUILDING CAPTAINS (CONTINUED)

BUILDING CAPTAINS
PORTABLES                                 ROBERT TRIANA
                                          ROGER CHACON
                                          PETER VAN DUSEN (EVENING)
RAY ELLISON FAMILY CENTER                 KELLY KRIG
                                          ALICE REGALA
                                          PETER VAN DUSEN (EVENING)
STUDENT CENTER                            DR. DANIEL RODRIGUEZ
                                          DOLLY ROSAS
                                           PETER VAN DUSEN (EVENING)
SOCIAL SCIENCE                            GINNY STOWITTS-TRAINA
                                          MADALITT FUENTES
                                          PETER VAN DUSEN (EVENING)
TENNIS COURTS                             RAMON HERNANDEZ
                                          PETER VAN DUSEN (EVENING)
VETERINARY TECHNOLOGY                     DR. FONZIE QUANCE-FITCH
                                          LAURIE PAWELEK
                                          PETER VAN DUSEN (EVENING)




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                     Page 28
APPENDIX B – VETERINARY TECHNOLOGY PROGRAM DISASTER PLAN

Purpose: The Accreditation Policies and Procedures of the AVMA Committee on
Veterinary Technician Education and Activities (CVTEA) and ILAR Guide for the Care and
Use of Laboratory Animals recommend that a facility disaster management plan be
developed that takes into account the safety of both personnel and animals. This
document is intended to establish procedures that provide for the health and safety of
the Palo Alto College Veterinary Technology Program (PACVTP) personnel and housed
facility animals in the event of unexpected, adverse conditions.

Scope: This document serves as a guide for all personnel and animal care in the PACVTP
during emergencies, to inform you of potential situations, and to help you to avoid and
mitigate dangerous situations addressing the following emergency situations:

   Loss of Power
   Fire
   Inclement Weather
   Animal Activist Demonstration
   Bomb Threat
   Hazardous Material Spill
   Medical Emergency
   Animal Evacuation

Readiness: PACVTP personnel will take the following steps to prepare for emergencies:

 Know the location of the following:
  a) Emergency information (PACVTP manuals)
  b) Telephones
  c) Emergency exits
  d) Fire alarms and extinguishers
  e) First aid kits
  f) Eye wash stations
  g) Evacuation routes and procedures

 Review and update this “Disaster Plan” at regular intervals during the year
 Be familiar with the building floor plan and evacuation routes and know what to do
  when an emergency occurs
 Volunteer to assist during an emergency with the evacuation of personnel and the
  protection of animals.

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                Page 29
Emergency contact list:
In the event of an emergency in one of the categories listed above, the following
emergency and PAC personnel may be called.


                                EMERGENCY TELEPHONE NUMBERS

 Type of Emergency                        Contact                 Phone Number
            Fire                  Department of Public Safety         222-0911
   Medical Emergency              Department of Public Safety         222-0911
    Intrusion/Break in            Department of Public Safety         222-0911
      Animal Rights               Department of Public Safety,        208-8099
      Demonstration                    Director, PACVTP               486-3369
 Animal Bites/scratches/               Elaine Sikes, RVT              486-3359
   Minor Illness-Injury                Director, PACVTP               486-3369
 Hazardous Material Spills        Department of Public Safety            Ext
Theft/Assault/Bomb Threat         Department of Public Safety         222-0911
                                       Elaine Sikes, RVT                 Ext
     Equipment Failure
                                    Facilities Management                Ext
Odors, Gas (e.g. natural gas,       Facilities Management                Ext
         alcohol)                       DPS (after hrs)                  Ext
 Odors, Non-Gas (e.g. acid,         Facilities Management                Ext
          sewer)                        DPS (after hrs)               208-8099

     Security Problems
                                  Department of                       208-8099
                                   Public Safety
                            EMERGENCY CONTACT NUMBERS
              Person                                  Phone Number
Fonzie Quance-Fitch, DVM                                Office: 486-3369
Attending Veterinarian                                  Home: 695-1732
                                                        Office: 486-3359
Elaine Sikes, RVT, Kennel Duty
                                                      Home: 830-477-8305
Supervisor
                                                       Cell: 830-534-8987
                                                        Office: 486-3357
Laurie Pawelek, RVT, IACUC Chair                      Home: 830-393-3678
                                                       Cell: 210-414-0762
Olga Jaimez, DVM
                                             Phone: 210-872-6542 or 210-337-1919
Back-Up Veterinarian




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 30
Maps of emergency exits are posted:
 In building lobby

Emergency Exit signs:
 At each exit and in each corridor

Fire extinguishers are located in the following locations:
 In corridor between VTHT 103 and 105 (across from classrooms)
 Across from classroom VTHT 108
 In corridor near VHTH 118 (Surgery Prep) and 124 (Dark room)
 On floor near computer/scale in kennel area

Lights and HVAC:
All animal rooms, surgery suites, and procedure rooms are automatically transferred to a
emergency generator after 15 seconds. Personnel working in labs are to stay there until
supervisors with flashlights come and escort them to safety. It is not advisable to move
within the facility if lights are out because of the danger of tripping or running into
equipment in rooms or hallways.

Transportation:
In the event evacuation of animals is required as directed by the PACVTP Attending
Veterinarian, Schertz Animal Control will be contacted to arrange for transport to their
facilities.

Materials and Supplies:
A two-week supply of potable water kept in sealed containers and a two-week supply of
animal feed will be stored at the facility in the cold storage room for animal use in the
event of an emergency/disaster. The facility will also keep euthanasia solution for
euthanasia of all animals in the facility, should this become necessary.

PROCEDURES:

Loss of Power:
Failure, or interruption, of building power is no cause for alarm. PACVTP has an
emergency generator that should come on line in the event of a primary power outage.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 31
Power failure Readiness:
 Know location of flashlights and batteries
 Be aware of what equipment is on backup power
 Check that power to critical equipment is operating

Action:
 Contact the Facilities Superintendent, Physical Plant, at 486-3888 in the event the
   generator does not turn on.
 Turn off all electrical office equipment such as CPU’s, fax machines, copiers, and any
   other non-essential pieces of equipment and light switches (if not on emergency
   backup). When power is restored, surges may occur that could damage electrical
   equipment. If in doubt equipment is off, unplug it.
 Exterior doors to the animal facility will be monitored to prevent unauthorized entry.

Fire: Please refer to PAC Emergency Response Manual.
Smoke, heat, and toxic gases from a fire are the most common causes of fire related
deaths and injuries. These elements collect at ceiling levels, while fresher air concentrates
near the floor. In case of fire, the following procedures should be followed:

Readiness:
 Be aware of location of fire alarms, fire extinguishers and emergency exits.

Action:
 Activate the alarm system—fire alarm pull boxes.
 Call: (210) 222-0911 - Emergency 24 hour ACCD-DPS Police Dispatch.
 Stay away from surgery rooms and procedure rooms that contain oxygen. If possible,
   turn off central oxygen system hallway outside surgery prep and make sure any
   portable oxygen bottles are turned off on your way out of the building. Do not cross
   through fire or smoke to ensure bottles are closed.
 Contain the fire or smoke by closing all doors upon exiting the area. Do not switch
   lights on or off as electrical current may ignite more fire.
 Use fire extinguisher, if appropriate
 Make sure everyone has evacuated the facility. Personnel should assemble in the
   designated assembly point for the VT building at least 300 feet away from building.
 Because of the potential risk to human life, no attempt will be made to evacuate the
   animals
 Minor injuries will be treated appropriately. Animals with serious smoke or thermal
   injuries will be euthanized.


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                   Page 32
Inclement Weather
If you are directed to seek in-place protection:
 Do not leave the building
 Stay away from windows and exterior doors
 If a roar is heard, kneel immediately, put head down and hands behind your head
 If you are outside, take shelter indoors immediately
 Wait for further instructions
 If possible, call 208-8099 or 222-0911 to find out the status of the campus and to
    determine if the “all clear” signal is given

If you are directed to evacuate:
 Do so immediately, follow the instructions given by the Emergency Response Team

To find out the college closure status due to inclement weather, call the ACCD Weather
Line at (210) 208-8189 or check the ACCD website at www.accd.edu

Ice or Snow Storms:
The animals must receive essential care including food, water, medical care and
environmental support during such storms. The most likely storm-related problems will
be loss of power and HVAC failure. If the College is closed, PACVTP staff will assume
responsibility for kennel duties. PACVTP staff will utilize phone roster to assure
personnel are available for animal care. In the event no PACVTP staff can reach the
facility, Non-Emergency 24 hour ACCD-DPS Police Dispatch (210) 208-8099 will be
contacted to make arrangements for emergency animal care.


Readiness:
 Check area(s) for adequate caging, feed and other supplies.
 Keep emergency supplies in your locker or desk drawers, including a flash light, out-of-
  state telephone contact number, family emergency telephone contact numbers, first
  aid kit, non-perishable food items and battery-operated radio.

Actions:
 Animal care operations must continue for all animals in the facility.
 If possible, personnel will be alerted in time to send home, but should be prepared to
  be confined to the facility for a period of up to 24 hours due to sudden, severe storms.
 Stay off the telephone as much as possible. Unnecessary calls may delay critical
  emergency care to victims if injuries are involved.

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                 Page 33
 Verify that your animals have been cared for and have full water and feed.
 If storms hit during the night, the emergency call list will be utilized to identify an
  individual who is able to reach the facility and who will assume responsibility for
  animal care. It may be necessary for a designated individual to remain at the facility
  for up to 24 hours to ensure animals receive proper care. It will be the responsibility of
  the designated individual to assure IACUC that the animals have received necessary
  care.
 In case of loss of water supply, priority will be given to drinking water. Cage cleaning
  will be suspended until water availability is restored.
 Sufficient drinking water will be stored in the facility to provide for the animals for at
  least two weeks. If weather forecasts permit advance planning, all barrels and
  wastebaskets will be filled with potable water. Sufficient feed will be stored in the
  facility to provide for the animals for at least two weeks.
 If restoration of normal care procedures and support systems is not possible within 48
  hrs, under the Attending Veterinarian’s direction, Schertz Animal Control will be
  contacted to arrange for transport to their facilities.

Tornados and Severe Thunderstorms:
 Monitor weather conditions during thunderstorm/tornado season (spring and
  summer).
 Identify safe areas (e.g. move to first floor corridors away from windows).
 DPS will aid in identifying and following procedures during severe weather events or
  other emergencies requiring evacuation. DPS Emergency/Weather Hotline at 210-208-
  8189.

Readiness:
 Check your work area(s) for heavy objects (e.g. equipment) stored overhead that
  could fall on top of you during a tornado. Be aware of weather conditions during the
  spring and summer time of the year.
 Move away from rooms that contain tall cabinets and shelves that could overturn and
  prevent you from exiting the immediate room to the interior hallway.
 Keep emergency supplies in your desk drawers, including: a flash light, family
  emergency telephone contact numbers, first aid kit and a battery-operated radio
 Identify “Safety Spots” in your work areas that will provide you with protection from
  falling objects (i.e. interior rooms)




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 34
Actions:
 If a tornado watch is issued for the area of the PACVTP facility, on-going animal
  procedures may be completed, but new procedures will not be initiated. If a tornado
  warning is issued, and impact from a tornado is imminent, on-going animal procedures
  will be discontinued and the animals returned to their housing. Personnel will seek
  shelter in the corridor outside of the restraint/treatment room in the PACVTP building.
 Emergency personnel will pick up flashlights and cellular phones will be readied as a
  backup to normal phone.
 If a tornado strikes the PACVTP facility, the animal area will be inspected as soon as
  feasible. Animals with minor injuries will be treated appropriately. Animals with
  severe injuries will be euthanized.
 The PACVTP Director will make sure all personnel are accounted for.
 If the facility sustains damage sufficient to preclude animal housing and care, Schertz
  Animal Control will be contacted to arrange for transport to their facilities.

Animal Activist Demonstration:
PACVTP Facility employees and students need to be alert to unauthorized persons
demonstrating on or near campus property. The PACVTP animal facility is a controlled
access area.


Personal Response Action
 If a PEACEFUL DEMONSTRATION is underway on public property (e.g., sidewalks,
  streets, etc.) avoid confrontation by walking around the demonstrators.
 If you LEARN OF animal activist demonstrations targeting the PACVTP Facility, call
  Department of Public Safety at 208-8099.
 Information to be provided to the ACCD Police:
  1. The nature of the demonstration.
  2. The location.
  3. The number of people involved.
  4. The possible threat to personal safety.
  5. The specific facility targeted.
 Safety precautions during a demonstration (any location):
  1. Remain calm.
  2. Be courteous.
  3. Avoid an incident. Do not engage demonstrators in conversation.
 If you arrive during a disturbance, leave the area at once.
 If demonstration is inside the building:

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                Page 35
  1. Remain calm.
  2. Be courteous.
  3. Avoid an incident.
  4. If you arrive during a disturbance, leave the area at once.
  5. Remain in your office or classroom/lab area.
  6. Stay out of the building lobby.
  7. Request an escort, if needed, to leave the building.
 Refer any questions from the media to the Public Relations Office (210-486-3880), the
  Director, PACVTP (210-486-3369), or the President, PAC.

Bomb Threat:
Bomb threats are usually received by telephone or sometimes by note, letter or e-mail.
Most bomb threats are made by callers who want to create an atmosphere of anxiety and
panic, but all such calls must be taken seriously and handled as though an explosive is in
the building.


Action:
 An employee receiving a bomb threat should immediately notify a coworker
  (preferably while the caller is still on the phone) to call the Department of Public
  Safety at 208-8099 or 222-0911.
 Remain calm and solicit as much information as possible. Utilize the Telephone Bomb
  Threat Checklist. If your phone is equipped with Caller ID, write down the number
  displayed.
 Check for unusual packages, briefcases, or other items in the area.
 Do not touch any unidentified object you may find!
 Do not use electronic equipment such as cell phones or two-way radio near an
  unidentified item. The electronic signal could accidentally detonate explosive devices.
 All personnel in the immediate vicinity of the unidentified item must be evacuated
  first and the area cordoned off.
 If ordered to evacuate, leave the building immediately using designated evacuation
  routes and assemble at assembly point at least 500 feet away from the building for
  protection from flying or falling debris. The designated assembly point for PACVTP is
  at the end of the dead end road near the dumpster adjacent to the Ozuna building.
 Stay out of the building until told by Department of Public Safety that it is safe to re-
  enter.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 36
TELEPHONE BOMB THREAT CHECKLIST

Keep Calm: Do not get excited or excite others

Time: Call received _________ a.m./p.m. Call terminated __________ a.m./p.m.

Exact Words of Caller:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Delay: Ask caller to repeat.

Questions You Should Ask

A. Exactly where is the bomb?
B. What time will it explode?
C. What does it look like?
D. What is it made of?
E. Why are you doing this?

Voice Description

Male or Female Estimated Age? _____ Ethnicity? ____________________
Accent: _____ Yes _____ No Describe: ________________________________
Speech Impediment: ______ Yes _____ No Describe: ____________________
Unusual Phrases:____________________________________________________
Recognize Voice? If so, who do you think it was? _________________________
Other observations: _________________________________________________

Background Noises

Music Traffic Horns Machinery
Whistles Aircraft Bells Other ___________

Additional Information

A. Did the caller indicate knowledge of the Facility? If so, how? In what way?
B. What line did the call come in on?


NOTIFICATION:

Immediately notify Department of Public Safety Dispatch at 208-8099 or 222-0911.
If Unable to notify DPS yourself, have someone else in your office call.
Signature __________________________ Date: ________________________________



PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                 Page 37
Hazardous Material Exposure/Spill:
Detailed information pertaining to chemical hazards may be found in the PACVTP SOPs
and the MSDS files in each lab. The files detail hazard awareness policy, responsibilities,
training requirements, special instructions, an index of chemicals, and chemical specific
handling and emergency response procedures.
Chemicals used in the Animal Facility include volatile anesthetics and caustic compounds
(bleach tablets). Chemical spills in the PACVTP Facility, capable of causing a health safety
problem, have not occurred to date. Corrosives may cause burns particularly to eyes,
skin, and mucous membranes. Careful handling procedures reduce the potential for
injury.
Hazardous materials are substances or materials that because of their chemical, physical
or biological nature, pose a potential risk to life, health, or property, if they are released.

In the event of a spill:
 Inform your supervisor and others in the area about the spill.
 Contact the Department of Public Safety at 208-8099 or 222-0911. Inform Department
    of Public Safety personnel of any injuries.
 Restrict further access to the area and secure the area.
 Do not attempt to clean, neutralize, or disinfect the spill.
 Do not assume that gases/vapors are harmless merely because there is no odor.
 Await emergency response. Do not intervene in any way. Lack of training in proper
    procedures could endanger you and others.
 Remain outside the spill area, provide information to responders on the type of spill
    agent, affected employees, and other special precautions pertinent to containing and
    managing cleanup.
 If directed to evacuate, do so immediately.

Response Actions: First Aid
 If face and/or eyes are affected, immediately go to an EMERGENCY EYEWASH
  STATION (kennel area, food prep sink, utility room sink, equine lab, surgery prep, A&P
  lab, parasitology lab, and clinical path lab) and irrigate eyes continuously for 15
  minutes. Seek MEDICAL ATTENTION.
 REMOVE clothing and flush skin with large amounts of water for 15 minutes in
  emergency showers (A&P lab, parasitology lab, and clinical path lab) or staff showers.
  Seek MEDICAL ATTENTION.
 INHALATION: Remove individual to fresh air. Seek MEDICAL ATTENTION.


PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                      Page 38
 INGESTION: Encourage the victim to drink large amounts of water. DO NOT force
  fluids on an unconscious individual. DO NOT induce vomiting except on the advice of a
  physician.
 IN ALL CASES: If injury is severe or the person is unconscious, treat as a Medical
  Emergency. Call the EMERGENCY NUMBER, 222-0911 and give the following
  information:
  a) Location of accident/incident—building and room number
  b) Type of material involved—liquid or solid (wet or dry)
  c) Name of material if known
  d) Quantity involved
  e) Severity of injury
  f) Is an ambulance and/or physician required?
 Proceed with the necessary spill containment and clean-up procedures after rendering
  first aid

Biological Exposure
Biohazards include body fluids, blood, infectious waste, or other potentially infectious
material. Any body fluid contains microorganisms capable of causing disease. Therefore,
appropriate protective attire must be worn when having direct contact with any body
fluid or tissue. Gloves must be changed and hands washed after handling laboratory
specimens containing body fluids and between animal examinations. All procedures
involving blood or other potentially infectious materials must be performed in a manner
that minimizes splashing, spraying, and aerosolization of these substances.


 EYES splattered with blood or body fluid:
  a) Flush with water at least 5 minutes.
  b) Use the EYEWASH stations (kennel area, food prep sink, utility room sink, equine
     lab, surgery prep, A&P lab, parasitology lab, and clinical path lab)

 MOUTH splashed with blood/body fluid:
  a) RINSE with water at least 5 minutes

 NEEDLESTICK:
  a) MILK WOUND to induce bleeding.
  b) WASH with soap and water for 5 minutes.

 OTHER INJURIES:

PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                Page 39
  a) NON-INTACT SKIN OR CUTS, WASH with soap and water for 5 minutes.
FOLLOWING ANY OF THE ABOVE ALSO:
   a) Contact supervisor (Instructor, kennel leader). They should notify the Veterinary
      Technician. Emergency contact numbers are listed at first of this handbook.
   b) PROCEED DIRECTLY to the PAC Student Health Center or if after hours, proceed to
      the nearest medical facility / emergency room.
   c) Report: Submit a Report of Campus Accident to your supervisor.

MEDICAL EMERGENCY
 If person is UNCONSCIOUS and is NOT BREATHING:
  BEGIN Cardiopulmonary resuscitation (CPR) if you know how, and continue CPR until
  assistance arrives or until you are relieved.
   a) Call (210) 222-0911 - Emergency 24 hour ACCD-DPS Police Dispatch.
   b) Give following information:
       Nature of the medical emergency
       Location of emergency: building and room number
       Your name and phone number from which you are calling

 If person is UNCONSCIOUS and is BREATHING:
  a) Call (210) 222-0911 - Emergency 24 hour ACCD-DPS Police Dispatch.
  b) Give following information:
       Nature of the medical emergency
       Location of emergency: building and room number
       Your name and phone number from which you are calling
  c) Begin Basic First Aid procedures.
  d) MONITOR BREATHING – Gently tilt the head back and open the airway.
  e) STOP BLEEDING – Help victim lie down. Press directly onto the wound with sterile
      gauze, paper towel, clean handkerchief, or gloved hand. Maintain steady pressure
      for 5 to 15 minutes. If bleeding from arm or leg, elevate that arm or leg.
  f) TREAT FOR SHOCK – Keep victim warm. Keep victim flat or with legs slightly
      elevated.
  g) CHOKING – If victim can speak, encourage coughing. If not, use Heimlich
      Maneuver for conscious person. For unconscious person, call for help and give
      resuscitation. Try to clear airway if obstruction obvious.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                               Page 40
ANIMAL EMERGENCY AND EVACUATION PLAN
When certain emergencies occur, it may become necessary to move animals from their
secure animal housing. This decision will be made by:
Dr. Quance-Fitch
PACVTP Attending Veterinarian
  Phone: 210-486-3369 or 210-695-1732

Or the PACVTP Back-up Veterinarian:
Dr. Jaimez
   Phone: 210-872-6542 or 210-337-1919

************************************************************

Certain emergencies or natural disasters may occur that could deprive the animal care
facility of electricity, water, and HVAC systems. It is important that the facility is in
readiness in the event of disaster by maintaining emergency provisions for the animals.

Materials:
  • WATER – Enough for 2 week supply for the animal care facility in sealed water
     containers.
  • FOOD – 2 week supply of feed for all animals housed in the animal care facility.
  • Euthanasia solution – An adequate amount of euthanasia solution will be
     maintained in the event every animal in the facility should have to be euthanized.
  • ACTIVE PO’S & VENDOR AGREEMENTS – It may be necessary to acquire food,
     medicine, supplies, HVAC equipment, and additional transportation in an
     emergency situation.
  • OUTSIDE ANIMAL FACILITIES - PACVTP has agreements with Schertz Animal Control
     in the event the facility animals need to be housed offsite if restoration of normal
     care procedures and support systems is not possible within 48 hrs, Schertz Animal
     Control will be contacted to arrange for transport to their facilities.




PALO ALTO COLLEGE – EMERGENCY RESPONSE MANUAL 9/08                                  Page 41