"Criteria for Golden Peacock Award for Corporate Social Responsibility"
Criteria for Golden Peacock Award for Corporate Social Responsibility Reporting A. REPORT STRUCTURE (10%) A1. Segmentation of at least the following categories: a. Community b. Environment c. Marketplace - supply chain/ outsourcing/ intermediaries d. Marketplace - customers/ consumers e. Workplace - employee issues, training, occupational health and safety A2. Provision of formal/informal means for report feedback from stakeholders A3. Inclusion of Quality Assurance Statement A4. CSR contact person information (e-mail etc) B. REPORT GUIDELINES (15%) B1. Use of specific models or guidelines such as the GRI, EFQM Framework for CSR, AA1000, UN Global Compact C. REPORT CONTENT (55%) C1. Basic Information (10%) a. Statements of the organisation's mission, vision and values b. General organisational information such as description of major operations, operating companies, subsidiaries and joint ventures, countries in which the organisation operates c. Code of conduct C2. Framework of Implementation (10%) a. Detailed description of CSR strategy implementation and specific policies with economic, social, and/or environmental provisions i. CSR principles that define corporate dedication to main stakeholder groups ii. Code of Conduct implementation b. Evidence that the strategic decision making process takes into account environmental and social impacts c. Detailed description of current CSR programmes d. Action Plan C3. Stakeholder Focus (10%) a. Stakeholder identification b. Key Indicators that persist through time, stakeholder performance & perception measures c. Proof of stakeholder dialogue d. Annual Targets (previous / future) & Trends (positive or negative) for every key indicator/measures e. Degree to which targets were achieved C4. Employee Involvement and Leadership (10%) a. Evidence of leadership initiatives regarding CSR, example special CSR committee, proof of regular discussions of CSR issues on board meetings b. Evidence that ensure that CSR training and awareness is linked to employees’ performance reviews/appraisals C5. Case Study (15%) a. Company specific case studies per specific area of reference D. REPORT COMMUNICATION (20%) a. Presentation through the corporate website b. Communication to different stakeholders c. Mechanisms for report feedback