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					Fire Safety Audits in Crewhotels
Follow up 2004


Presentation at the EAGOSH-Meeting in Seeheim on 17. Nov. 2004
by Joachim Klaus, Lufthansa, Safety Engineer Flight Operations
phone +49 69 696 3473
fax +49 69 696 2842
E-Mail: FRAPXF@DLH.DE




 Summary of the presentation held
  on EAGOSH-Meeting May 2001


• What do hotelguests expect ?
• Examples on hotelfires
• Hotelfires in the U.S.
• Lufthansa firesafety concept based on 4 issues.
• Firesafety audits




                                                                 1
   What do hotelguests expect ?
  Shower/bath, WC                                                60
     Quiet location                                             59
    Breakfast buffet                                        58
 Telephone in room                                         57
       Helpful staff                                   56
 Restaurant in hotel                                  55
    Spacious room                                 54
                                                       Evaluation on
 Television in room                              53    a point scale, max.
    Half / full board                                  nr. of points 60
                                             52
                   !Survey by DEHOGA / Source:
                                   Focus 1999
It is striking that fire safety is not mentioned as topic among
the nine most frequent items.




Hotelfire Sheraton Heliopolis Cairo
           01. March 1990




                  18 deaths and 70 injured




                                                                             2
   Serious hotel fires in recent years

                               Year    Deaths    Injured

"Royal Jomtien", Pattaja
                                1997     92            64
Kurhotel, Tegernsee
                                1997      1            25
Hotel "Tozbey", Istanbul
                                1996     17            41
Hotel "Imperial, Philippines
                                1997     27            20
                                                Source: Allianz




               Hotelfires in the US

    A survey in the US
    covering the years 1987 - 1996 revealed
    an average of 6250 fires
    with 35 deaths, 351 injured
    and property damage amounting to
    $ 68 million per year.




                                                                  3
 Lufthansa Crew accommodation


In the year 2000 Lufthansa Crews had
about 878.000 accommodations in 120
Crewhotels allover the world.




      Fire safety concept for
         Lufthansa Crews

 ! Trainingfilm
 ! Brochure
   "How to act in case of hotel fire"
 ! Dräger escape hood
 ! Fire Safety Audits in Crewhotels




                                        4
      Fire safety concept for
         Lufthansa Crews

! Trainingfilm
  "Emergency Exit -
  How to act in case of Hotel Fire"
  is shown in the groundcoarse of the
  emergency training




      Fire safety concept for
         Lufthansa Crews


! Brochure
  "How to act in case of hotel fire" is
  handed over to all staff and available
  via Intranet




                                           5
      Fire safety concept for
         Lufthansa Crews

  ! Dräger escape hood is used by
   DLH-Crews since many years




      Fire safety concept for
         Lufthansa Crews

! Fire Safety Audits performed with
  checklists based on the
  Annex Technical Guidelines of the
  recommendation of the council
  86/666/EU




                                      6
               Regulations and
              recommendations
 Germany:
 VdS 2082, 10/1987 (Hotels and Hotel Establishments)
 GastBauV Bayern (Hotel and Restaurant Building
                          Regulations)
 ZH 1/36 (BGR 110) (Safety Regulations
                    Restaurants and Hotels)


 USA:
 PL 101-391                (Hotel and Motel Fire Safety act)
 Europe:
 86/666/EEC                 (Recommendation of the Council
                            on Fire safety in existing hotels)
                                              Occupational Safety Flight Operations




Recommendation of the council
86/666/EEC
Aim and means of ensuring safety in hotels:

• reduce the risk of fire breaking out

• prevent the spread of flames and smoke

• ensure that all occupants can be
  evacuated safely
• enable the emergency services to take
  action
                                              Occupational Safety Flight Operations




                                                                                      7
     Recommendation 86/666/EEC
To meet these objectives, all necessary
precautions shall be taken:
• safe and clearly marked escape routes
• building's structural stability in the event of fire
• presence of flammable material limited
• appropriate systems for alerting occupants
• safety instructions and plan of escape routes
  in each room
• emergency firefighting equipment
• staff is given suitable instruction and training
                                         Occupational Safety Flight Operations




                       In practise 1
Firesafety as a part of the contract:

Paragraph 8 Fire Safety:
(a) (...)
(b) The Hotel shall allow DLH to inspect fire-fighting
Equipment, emergency exits and staircases,
and hotel fire safety procedures at regular intervals
(c) (...)
(d) The "ANNEX TECHNICAL GUIDELINES" handed
over to the Hotel is part of this Agreement insofar
as these fire precautions are not yet realized at the
Hotel in a respective kind. (...)




                                                                                 8
                  In practise 2
! Before a contract is signed between a Hotel and DLH
  a firesafety checklist is filled in.

! Safety engineer checks content and gives assistance to
  DLH accommodation department

! After a hotel has been chosen and is getting used for
  Crewaccommodation the feedback from the crews is
  checked by our Flightreportingsystem

! In urgent cases Safety engineer performs a riskanalysis
  by inspecting the hotel and interviewing Hotelmanager




                  In practise 3




                                                            9
In practise 3




In practise 3




                10
    Auswertung der Hotelchecklisten Selbstaudit                                                                                                                        FRA PX/F




                                   In practise 4                   Beanstandungskategorien




                                                                                                                                                                                        6. Erste Hilfe, Warn-/Alarm-
                                                                                                              3. Wandverkleidungen, etc.




                                                                                                                                                                                                                       anlagen, Sicherheits-
                                                                                                                                           4. Elektr. Beleuchtung
                                                                       1. Evakuierungswege




                                                                                                                                                                    5. Lüftungssystem




                                                                                                                                                                                                                       bestimmungen
                                                                                             2. Baumerkmale
lfd. Checkdatum Destination Hotel
Nr.    (mm/jj)
 1.     12/00      ALA      Hyatt Regency                                                                                                                                                                                                      1
 2.     07/03      AMS      Carlton Square                              X                      X                                                                                        X                                                          1
 3.     11/02      ARN      Radisson SAS Hotel Gillet Uppsala                                                                                                                                                                                  1
 4.     03/03      ASB      Nissa Hotel                                 X                                                                                                                                                                          1
 5.     11/00      ATH      Divani Apollon Palace                       X                                                                                                               X                                                          1
 6.     05/00      ATL      Atlanta Marquis                                                                                                                                             X                                                          1
 7.     05/03      AUH      Hilton                                                                                                                                                      X                                                          1
 8.     07/03      BCN      Hotel Princesa Sofia                        X                                                                                                                                                                          1
 9.     05/01      BEG      Intercontinental Beograd                                                                                                                                                                                           1
10.     06/03      BHX      Crowne Plaza Birmingham City                X                      X                                                                                        X                                                          1
11.     08/03      BIO      Indautxu Bilbao Spain                       X                      X                                                                                                                                                   1
12.     04/01      BJS      Kempinski Hotel Beijing Lufthansa Center                                                                                                                    X                                                          1
13.     04/01      BKK      Central Grand Plaza                                                                   X                                                                                                                                1
14.     05/03      BLR      The Oberoi Hotel                                                   X                                                                                        X                                                          1
15.     04/01      BOM      Hotel Oberoi Towers                                                                                                                                                                                                1
16.     11/00      BOS      Swissôtel Boston                                                                                                                                                                                                   1
17.     12/00      BRE      Marriott                                    X                                                                                                                                                                          1
18.     04/01      BRU      Sofitel Brussels                                                                                                                                                                                                   1
19.     04/01      BUD      Kempinski Hotel Corvinus                    X                                                                                                               X                                                          1




                                   In practise 4

                                                                                                                  without
                                                                                                              differences                                                                                                                              42
                                        4%

58%                                                                                                                  with
                                                                                                              differences                                                                                                                              65



                                            38%                                                     no feedback                                                                                                                                         4



                                                                                             total number :                                                                                                                                    111




                                                                                                                                                                                                                                                            11
  Experiences with safety audits


  Concerns:
   • extra work for the administration
   • selfaudit is not filled in truely by the hotel
   • european standard is not useful worldwide
   • ...




Thanks for your attention




                                                      12