A Collaborative Management Training Intervention: A Pilot Study for Small to Medium Enterprises by ProQuest


A business educator performed a management training intervention in collaboration with members of the human resource management office of a medium sized luxury resort. The intent was to demonstrate a single example of the synergistic outcomes associated with practitioner and academic professional collaborations within small-to-medium enterprises (SME). The results show that blended quantitative and qualitative techniques were appropriate for a single incident of organizational development (OD) diagnostics and interventions within a service-intensive organization. The conclusion presents a technique that may be replicated within other enterprises. [PUBLICATION ABSTRACT]

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