Ten Most Important Steps to Take in a Downturn

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Description: 8. Develop a superstar on staff to collect accounts receivable. This person must be a tyrant with collections. There are three categories of non-payment: "can't pay," "won't pay" and "shouldn't pay." Have your superstar focus on the "won't pay" category. With the "shouldn't pays," uncover the dispute and resolve it early.
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