A number of years ago, I was curious what my employees thought of their jobs, our business and me as a boss. With that thought in mind, I put together a "Quality of Work Life Survey" and asked all 35 of our employees to complete it (anonymously if they preferred). This takes a certain amount of intestinal fortitude on the boss' part - because you may hear and learn some things that don't feel good. I wanted to know how people felt.
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