The team of Susan Zehnder from Idea Source, architect Ben Palmer-Ball, and interior designer Tracee Dore worked with a "client that trusted us in the process," says Zehnder. "I learned that horses tend to be very fragile and scare easily, so I wanted to use warm, earthtone colors from their natural environment to make them feel more at ease when they enter the sales pavilion.""We began working on this project in May of 2006 with the goal being to update the facility and make it inviting," says Susan Zehnder, vice president of business development for Idea Source. "We needed to create a backdrop to showcase their product - Thoroughbred horses. It had to be a warm and comfortable environment for horses and buyers alike."[Boyd Browning] says the people at FasigTipton felt comfortable with the designers, who had professional qualifications and a service philosophy of good customer service to match theirs. "The designers wanted to learn about what we did and didn't want to impose their will on us," he says. "We had some ideas about what we wanted, but we didn't want to handicap the designers."