Questions on whether tile manufacturing can be considered a process or non-process industry and suggestions on ways to reduce the strain on the design engineers supporting manufacturing are answered. The term "process industry" generally refers to situations where a chemical change takes place. It can include tile, but it depends on what kind of process you are applying to the tile. If it is a chemical process, then it could be considered a process industry. But if you are cutting, shaping, and boxing the tile, then it would not be. Separately, setup and changeovers can be very time intensive. Single-minute exchange of die (SMED) is a lean technique that provides an efficient method for converting a process from one product to another. The reason the pit crews work so well in manufacturing is that everyone has a role and is responsible for completing certain tasks.