Unlike any other aspect of business, records management -- the act of planning and managing every piece of an organization's captured information -- is an element of every business process. From the articles of incorporation to the penciled notes of a janitor on a work ticket and to employees' work -- and personal -- e-mail, that information must be managed from its inception to its final disposition. The hypothesis of a study funded by an NHPRC Electronic Records Research Fellows Grant in 2005-2006 was that the key to records management's effectiveness is for it to report to the senior executive with the greatest amount of leverage across the organization, whether that person is the executive over finance, legal, compliance, information technology, or another function. Some records managers in this study reporting to the CFO or to IT report a very high level of cooperation and progress in managing the entire life cycle of all corporate information.
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"Where RM Should Report to Ensure Effective Electronic Records Management"Please download to view full document