A Year in the Life of the icm07 Credit Professional of the Year by ProQuest

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Carlo Pegna, icm2007 Credit Professional of the Year recipient, described how, just prior to his nomination, he was struggling to get Master Collections, a new starter, into a market dominated by large debt collection agencies and law firms. The mini cartel of referrals was a hard one to break into -- Pegna offered the surprising statistic that the number of law firms specializing in or offering debt collection services outnumbers the number of debt collection agencies by a factor of 10 to 1.

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