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About This Document: A year on from signing a partnership agreement with the Institute of Credit Management (ICM), the Debt Managing and Banking Directorate in HM Revenue and Customs has published a review of the work and assistance provided under the agreement, highlighting the key areas in which they have worked together, and the progress achieved. To date the work taken forward is broadly defined into four areas: partnership building, networking, training and education, and credit/debit industry specific projects. To date, both parties have formalized a strong working relationship which has enabled them to work together on a number of discrete areas across the year, says Philip King, director general of the ICM.

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HMRC and ICM partnership agreement: one year on

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HMRC and ICM partnership agreement: one year on

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