Enterprise content management (ECM) is an increasingly complex sector of knowledge management, with new options and issues arising steadily. SharePoint, Microsoft's product for storing and sharing information on a Web site, is increasingly being used for enterprise content management. Its relative ease of deployment, integration with Microsoft Office and Web 2.0 features such as wikis have made it appealing to a wide range of users. In 2007, many partnerships were announced between Microsoft and ECM companies such as EMC Documentum, IBM FileNet and Open Text. The partnerships generally focused on bringing tighter integration between the ECM software and SharePoint so that users could access content from the ECM repositories through the SharePoint interface. CYA Technologies provides a solution that restores ECM data in both a granular and complete manner without any ECM system downtime. Restoring the metadata requires a deep understanding of an ECM system, says Wayne Crandall, CEO of CYA Technologies, and that's one of the reasons that IT staff don't always anticipate the problems that can arise.