Social Media, Information Seeking, and Generational Differences by ProQuest


At autumn library conferences, the author heard numerous presentations that focused on younger people's use of technology. Comparing expectations of digital natives with those of digital immigrants led to much angst on the part of immigrant presenters. A Pew Internet & American Life Project report, "Information Searches That Solve Problems," should reassure the immigrants that millennials still value libraries. The author does not think that's enormously different than the problem-solving behaviors of older information professionals. The appeal of social networks is obvious. It's easier to ask colleagues for information than to slog through an ambitious research endeavor.

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