Docstoc

ARUN KISHORE

Document Sample
ARUN KISHORE Powered By Docstoc
					ARUN KISHORE.R
Career Objective

To pursue a managerial career in my specialized field of guest services in the Hospitality
Industry.



Area of Interest

    Guest services
    Food & Beverage Service
    Front Office


Training Experience

Hotel Name                : TAJ COROMANDEL, CHENNAI
Departments Trained       : Front Office
During Industrial           Food & Beverage Service
Exposure Training            House Keeping
                            Food Production
Duration of Training      : 22weeks (3.05.2004 to 30.09.2004)

SOFTWARE KNOWLEDGE:
  A) SABRE
  B) FIDELIO




Work Experience

Name of the organization : KINGFISHER AIRLINES, Bangalore
Department                 : Guest Services
Designation                 : Acting Red Cap
Experience                 : July 2007 till date

KEY RESPONSIBILITES:
  A) DGCA qualified license holder for Preparing Load & Trim sheet for flights A-
     321,320,319 and ATR.
  B) Monitoring the flights and make sure the operations are smooth and make sure all
     flights are going on time
  C) Ramp handling with safety
  D) Taking full responsibilities of the flight that I am taking care of
  E) See to that the flight is clean before boarding the guest
  F) Ensure all ground equipments are there in place
  G) See to that all the guest are boarding the flight and turn around the flight as soon
     as possible
  H) Also manning the different key areas in a airport like the reservations, check-in
     ,boarding gate and arrival hall
  I) See to that all possible guest needs are fulfilled properly on time
  J) Aim on ZERO COMPLAINT and ON TIME PERFORMANCE
  K) Completed DGCA certified DGR(dangerous goods regulations) program

Name of the organization: THE TAJ WEST END, BANGALORE
Department                : Butler service
Position                  : Team Professional Butler Service
Experience                : May 2nd 2006 TO June 2007

KEY RESPONSIBILITIES:
A) Providing all guest services by being a one point contact for the guest
B) Taking in room check –in and in room check –out for the guest
C) Serving guest orders
D) Handling guest complaints
E) Re-opening team member of the TAJ CLUB LOUNGE
F) Providing personalized services to the guest




Language Proficiency
English, Hindi, Tamil, Malayalam (Read, Write & Speak), passive in kannada


Education

 Sl          Name of the                     Course               Year of passing
.No          Institution
1.       Alagappa university       MBA in tourism                 pursuing
         Distance education

2.       Asan Memorial             Diploma in Hotel               2006
         institute of Hotel        Management & Catering
         Management &              Technology
         Catering Technology,
         Chennai
3.       Alagappa university,      Bachelor Of Business           2006
         distance education        Administration
4.       Nazareth                  Higher Secondary Certificate   2003
         matriculation. Hr. sec    (Distinction)
         School, Avadi , Chennai
5.       Kendriya vidyalaya        All India Secondary School     2001
         H.V.F,Avadi, chennai      Examination (first class)



Extra Curricular Activities
      Participated in “BAISAKHI” Food Festival 2003-2004 at Asan Memorial Institute
      Participated in “MUGHAL” Theme lunch held at Asan Memorial Institute
      Chief coordinator of “SRILANKAN RAJBHOJAN” Food festival 2005-2006 held at
       Asan Memorial Institute of hotel management and catering technology and
       also as the FOOD AND BEVERAGE COORDINATOR for the same


Strengths

        GOOD TEAM WORKER
        PLEASING MANNERS
        SMART WORK
        TEAM BUILDING
        FLEXIBLE
        LEADERSHIP SKILL
        GOOD COMMUNICATION
Hobbies

Playing badminton & foot ball
Listening to music


Personal profile

   Father’s Name         : Mr.K.P.Ravindran
   Date of Birth        : 23.11.1985
   Permanent Address     : no: 17, sivaguru st, vasantham nagar, avadi ,Chennai-71.
   Present Address      : no: 23, third floor, 4 Th Cross, chowdaih block,
                           RT nagar, bangalore-32
   Passport number      : G4913450


Reference

  Mr.RABINDRANATH
  The Principal
  Asan Memorial Institute
  Of hotel Management &
  Catering Technology, Chennai-601302
  PLACE:                                      (Arun kishore.R)
  DATE:

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:36
posted:5/27/2010
language:English
pages:4