Worklessness Review Delivery Plan by smx43008

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									Worklessness Review Delivery Plan
Theme 1 – Childcare
Outcome – More parents are encouraged to return or remain in work through increased flexibility in childcare services
Issues identified by the OSC
 Examine ways in which better information on childcare funding can be made available to parents and to frontline workers
 Review the Childcare Sufficiency Plan to examine perception of supply and demand
     Key action                 Milestones (steps along the way)                                               Achievement Date    How will we        Impact
                                                                                                               & Lead              measure? *
1a   Identify childcare            Establish childcare implications arising from the Child Poverty Bill and   GC/ JCP             Report with
     needs and improve              Welfare Reform agenda.                                                     Jan 2010            recommendations
     flexibility of provision
                                   Identify childcare needs through structured interviews and skills          GC –Economic        No of people
     in Gateshead to
                                    assessments (IAG)                                                          Development A       advised on
     support more parents                                                                                                                             A balanced range of childcare
                                                                                                               Jobling Mar 2010    childcare
     to work                                                                                                                                          is co-ordinated across
                                   Job Centre Plus to gather information on childcare demand and              S Cassie - JCP      % of lone
                                                                                                                                                      Gateshead and meets the
                                    develop a robust system to share details with partners                     March 2010          parents being
                                                                                                                                                      needs of families and
                                                                                                                                   advised
                                                                                                                                                      businesses - Parents access
                                   Review current ‘Childcare Routeway tool’ to ensure unmet demand in         GC Early Years S
                                                                                                                                                      childcare that enables them to
                                    school based childcare provision is addressed                              Nichols Dec 09      % Reduction in
                                                                                                                                                      access training return/remain
                                   Consult parents on their childcare needs to better understand the full                         unmet demand
                                                                                                                                                      in employment
                                    range of issues they face                                                  P Stephens April
                                   Review and agree new Childcare Sufficiency Plan                            2011
                                   Implement the flexible childcare pilot for 2 year olds.                    GC Early Years J.   No of children
                                   Implement access to 15 hours flexible provision via the                    Bachelor            taking up
                                    o Creation of 3-4 years provision – 25% most deprived Sept 09              implementation      childcare places
                                    o Borough wide roll out for all 3-4 years Sept 2010                        September 2010

1b   Provide flexible              Co-ordinate resources across partners to streamline employment             GC –Economic
     employment advice to           support activities in Children’s Centres                                   Development – A.    No of parents      Families are able to access
     families in Children’s                                                                                    Jobling             into work          information about employment
     Centre settings               Pilot JCP presence in Children’s Centres                                   Job Centre Plus P   through contact    and training opportunities
                                    o Agree pilot area and arrangements                                        West/ GC –          with out based
                                    o Pilot Lone Parent Advisor presence                                       Economic            JCP staff
                                   Review pilot and roll out                                                  Development –A
                                                                                                               Jobling
1c   Identify opportunities        Identify gaps in employment/self employment in childcare sector            JCP, GC –           No of people:      Skilled childcare workforce
     to fill skills gaps in        Identify training needs and appropriate provision                          Economic            Advised/ in        and increased employment
     childcare provision           Provide business advice e.g. to childminders                               Development /       training./ New     opportunities in childcare for
                                                                                                               Early Years – A.    businesses         local people
                                                                                                               Jobling / J
                                                                                                               Robertshaw



                                                                                            1
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 2 – Health
Outcome – Through increased flexibility in health services encourage more people to return to or remain in work
Issues identified by the OSC
 Examine how to address high numbers of people on health related benefits e.g. explore potential for employment advisors to have links to Health Centres
 Improve on-line information for doctors on the services available to address worklessness
 Examine support and available for carers
     Key action              Milestones (steps along the way)                                           Achievement Date How will we              Impact
                                                                                                        & Lead                measure? *
2a Provide links to           Contribute to the Gateshead Information Network (GIN) portal,            GC –Economic          No of hits on       Gain an understanding of GP
     employment and               providing doctors with appropriate information to help their patients Development – A.      the portal          knowledge about
     training support             overcome barriers to returning work.                                  Jobling                                   worklessness and GP staff
     through GP surgeries     Conduct review of use of employment data on the GIN portal                                     Feedback from       are empowered to signpost
                              Hold event with GP surgeries/ pharmacies to inform them about            GC –Economic          GPs                 patients to employment
                                  employment support available                                          Development – A.                          support initiatives.
                              Place information in GP surgeries e.g. leaflets, posters                 Jobling               No of referrals
2b Develop initiatives to     Assist with Implementation of the Increasing Access to Psychotherapy Gateshead PCT             No of people        People with mental health
     support those with           (IAPT) Programme in Gateshead                                         Jan roll out in       remaining in        issues are able to remain in
     mental health issues     Appoint Mental Health Manager in JCP                                     Gateshead             employment/         work for longer
     to remain in/ enter                                                                                                      Cost savings
     employment
2c Help businesses to         Pilot Better Health @ Work Project                                       Gateshead PCT –       Monitor /reduce     People return to employment
     manage sickness to       Evaluate findings                                                        M Overton             sickness            more rapidly following long
     create healthier         Encourage more businesses to participate                                 supported by          absence in          term sickness
     workplaces               Support more businesses to retain the Better Health @ Work award         Gateshead College participating
                                                                                                        – C Murray            organisations
                                                                                                                              Increase No of
                                                                                                                              businesses          Health improved, staff remain
                                                                                                                              signed to the       in work longer.
                                                                                                                              project by 4
2d Set up schemes to         Undertake research including survey/ focus group with carers (including GC Supported by:        No of carers        Carers are supported to
     address specialist         young carers) and identify issues, barriers and needs                    Job Centre Plus – accessing             develop their skills and ability
     employment needs of  Develop tailored package of support and launch including information,          C Davies            training to         to access employment
     carers                     guidance, training, & pathways e.g. self employment, distance learning   Voluntary Sector    Levels 1 – 4
                             Train staff and provide information to those working with carers e.g.      Training providers No of carers
                                Education Welfare Officers, employers to improve understanding and                            supported into
                                information about the range of support available                                              employment
2e Respond to policy         Investigate through the Integrated Working and Skills Plan customers      Job Centre Plus       % reduction in      Local people are able to find
     around welfare reform      employment and skills needs who have been assessed as fit for work      GC – Adult            health related      employment that is suitable
     to ensure those that    Identify skills gaps and develop training routes and pathway support to   Learning – A.         benefit claims      for their health needs
     are ‘fit for work’ are     meet needs identified by employers.                                     Jobling/ K Pearson    No of residents
     supported into          Identify other barriers and patterns e.g. transport, childcare                                  on health related
     employment that meet  Investigate development of a tracking system for individuals declared fit                         benefits into
     their health needs         for work to identify outcomes                                                                 employment
                                                                                          2
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 3 – Education and Skills
Outcome – An ambitious, highly skilled economically active population
Issues identified by the OSC
 Investigate links between non-attendance and aspiration
 Identify ways to raise the ambition of & improve the skills of residents, especially those with no or few qualifications in hard to reach groups
 Encourage greater take up of apprenticeships
     Key action             Milestones (steps along the way)                                             Achievement Date How will we                   Impact
                                                                                                         & Lead                  measure? *
3a Undertake research  Provide targeted support to families through the Aim Higher Think                GC Raising              No supported into
     on aspirations and         Family Project                                                           Achievement- V          employment
     barriers to                                                                                         Cuneen                                         A well educated community
     participation and       Investigate how to identify families from deprived backgrounds and G.C lead then                   50 families engaged    which utilises lifelong learning
     progression to             seek agreement to work with them using a co-ordinated                    working group to                               for work
     further and higher         multiagency approach to raise aspirations                                take forward
     education.              Develop a group to take forward this workstream                                                                           Gateshead people are
                             Investigate potential in undertaking focussed work with 11-14 year         GC – Raising            Recommendations        ambitious and understand the
                                olds around aspirations                                                  Achievement. T          made                   link between education, skills,
                                                                                                         McPartlan                                      employment and quality of life
                                Agree action plan for the Talent Attraction & Retention Strategy        GC – Economic         See measures in
                                                                                                         Development S         Strategy                 Population of high achievers
                                                                                                         Reay - Dec 2009                                driven by aspiration and
                                                                                                                                                        creativity
                                Identify barriers to participation and achievement of Levels 2/3/4      GC – J Walling        Incr % of 19 year olds
                                Publicise long term benefits of Level 4 qualifications                                        achieving Levels 2&3
                                                                                                                                                        Joined up approach taken to
                                                                                                                                                        improve aspirations
                                Share evidence with CYP OSC in relation to the Narrowing the Gap        GC S Reay/ K          Evidence included in
                                 Review                                                                  Bond, Dec 09          OSC reports
3b   Improve skills levels      Implement £1m SPARC Programme                                           GC. Raising           No of referrals          Narrowed gap between most
     amongst hard to                                                                                     Achievement - T                                and least skilled
     reach groups and                                                                                    McPartlan             No of skills levels
     those ‘at risk’ of         Identify NEET equalities issues particularly amongst those at risk of   G’head Consortia of   achieved                 Increased achievement by
     becoming                    becoming NEET                                                           Providers                                      hard to reach groups and
     unemployed to              Implement a range of non standard programmes targeted at                GC Connexions S       NEET Statistics          completion of programmes.
     ensure that diverse         different groups at risk of becoming NEET                               Graham
     needs are met              Develop programmes to encourage men into learning to reverse            GC Adult Learning
                                 trend of male underperformance in education
                                Improve language attainment support for those whose first               GC – Adult            No of people
                                 language is not English and who need to improve their employment        Learning K Pearson    achieving language
                                 opportunities                                                                                 levels




                                                                                            3
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 3 – Education and Skills
Outcome – An ambitious, highly skilled economically active population
Issues identified by the OSC
 Investigate links between non-attendance and aspiration
 Identify ways to raise the ambition of & improve the skills of residents, especially those with no or few qualifications in hard to reach groups
 Encourage greater take up of apprenticeships
                             Implement Revolving Door pilot with 18-30 year old offenders in            National Probation      No of people         Offenders equipped to find
                               prison prior to release                                                   Service                 engaged              employment upon prison
                                                                                                         (Northumbria)/                               release
                                                                                                         GC –Communities
                                                                                                         & Neighbourhoods
                                                                                                         R. Gaul
                             Target Family Learning provision to break the generational cycle of GC, Adult Learning- No adults attending             Adults are re-introduced to
                               unemployment                                                              K Pearson               courses              learning and develop skills to
                                                                                                                                                      help them into work
3c   Support more              Agree and Deliver the Integrated Work and Skills Plan                  Gateshead Council      No referrals made       Residents are skilled and gain
     people into training                                                                              – H Lee                No people supported     work experience to help them
     opportunities and         Identify Train to Gain opportunities for residents including those     G Council/ GVOC                                secure future employment
     apprenticeships            who volunteer
                               Establish an Apprenticeships Company for Gateshead                     Gateshead College      No of apprenticeships
                               Increase apprenticeships by 500 in Gateshead as part of the            / GC                   began
                                Economic Resilience Package                                            – Mar 2010             No of completed
                               Increase apprenticeships offered by Gateshead Council to 150                                  apprenticeships
                                from a baseline of 75                                                                         No of apprenticeships
                                                                                                                              started in Gateshead
                                                                                                                              Council
                               Launch new adult learning provision in 3 centres to increase           GC Adult Learning      No of literacy/
                                participation and achievement of adults at levels 2 and 3 in the       – K Pearson            numeracy
                                development of numeracy and literacy skills                                                   qualifications &
                                o Civic Centre at Headworks                                            By Dec 09              participation in NVQ
                                o Dryden                                                               By Jan 10              qualifications
                                o Central Library                                                      By Sept 10
                               Develop pathways from volunteering to employment                       Supported by
                               Increase IT literacy of Residents to improve employability             GVOC




                                                                                           4
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 4 – Employment and Employability
Outcome – More people are supported into employment through accessible, flexible, needs based support services
Issues to address as identified by the OSC
     Develop understanding to identify ways to reduce the skills mismatch between job vacancies and the people who might fill them
     Understand long term and multi generational unemployment and encourage parents to encourage their children to achieve more
     Examine public transport links to identify any employment barriers that may exist due to transportation issues
     Training and job opportunities are made available to all people of working age
     Key action          Milestones (steps along the way)                                            Achievement Date How will we                        Impact
                                                                                                     & Lead           measure? *
4a Undertake research  Collect data e.g. GIS; conduct survey/ focus groups and analyse              GC Economic      Report with
     into multiple            data and use to develop recommendations for future service             Development – S  recommendations                    Services are able to respond
     barriers to              development                                                            Reay                                                to barriers to employment and
     employment to        Monitor attendees of attend Family Learning programmes to                 GC Council – K   100% monitored                     develop ways to overcome
     Identify how these       determine barriers they have to employment and how these can be        Pearson                                             these barriers including
     can be reduced.          overcome.                                                                                                                  generational issues
                              Work with Skills Funding Agency to identify equalities issues e.g.      LSC/Skills Fund –      Analysis of
                               religion, ethnicity, age in relation to access to training/employment   C Ord                  opportunities s in light
                               barriers for particular groups                                                                 of research.
4b   Overcome                 Conduct audit of employer vacancies and the types of employment         P. West – Job          No of vacancies filled     Well educated community
     mismatch between          sought by job seekers                                                   Centre Plus/ GC                                   which utilises lifelong learning
     job seekers skills       Identify any mis-match/ gaps etc by undertaking focus                                          Better correlation         for work
     and employment            groups/survey with unemployed people and employers and                                         between jobs sought,
     vacancies through         establish baseline                                                                             training opportunities     More people able to secure
     joint working as part    Identify initiatives to match skills of job seekers to employer needs   Job Centre Plus – P    and vacancies              employment
     of the Employment         e.g. re-training/ upskilling                                            West Supported by      advertised
     and Skills Plan                                                                                   partners                                          Employers fill vacancies in
                              Develop and implement integrated employment and skills pilot            GC Economic            % engaged in               Gateshead
                                                                                                       Development – A.       training / progression
                                                                                                       Jobling                into employment
                              Agree Gateshead Council Adult Learning and Skills Plan and              GC Economic
                               maximise local employment/ training vacancies for residents             Development – H
                               through this Plan                                                       Lee
                                                                                                       Supported by
                                                                                                       training providers




                                                                                           5
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 4 – Employment and Employability
Outcome – More people are supported into employment through accessible, flexible, needs based support services
Issues to address as identified by the OSC
     Develop understanding to identify ways to reduce the skills mismatch between job vacancies and the people who might fill them
     Understand long term and multi generational unemployment and encourage parents to encourage their children to achieve more
     Examine public transport links to identify any employment barriers that may exist due to transportation issues
     Training and job opportunities are made available to all people of working age
4c Develop innovative     Agree the services to be delivered from the new MetroCentre shop          Dec 2009           No of employers           A well educated community
     approaches to            front facility, including recruitment and redundancy support to both    JCP / GC          supported                 which utilises lifelong learning
     address                  employers and employees.                                               Economic                                     for work
     employment           Open the new facility offering flexible support to people and             Development – A.   No of vacancies filled/
     barriers                 businesses.                                                            Jobling            No of people              More people supported into
                          Matrix of training programmes on offer for the unemployed or those Supported by:             supported into            employment and accessing
                              newly made redundant to be developed by Gateshead College              GVOC/ Gateshead    employment                training.
                                                                                                     College M. Lindsay
                          Develop and deliver Families Work First Steps learning for project        Adult Learning     No of people              A diverse workforce
                                                                                                                        engaged
                          Utilise the skills of the Third Sector to engage with hard to reach       GVOC / GC
                              and diverse groups, encouraging return to work and training.           Economic           % engaged in training
                                                                                                     Development J.     / progression into
                                                                                                     Broder             employment
                          Promote Financial Inclusion by helping residents overcome debt as GVOC / Economic
                              a barrier to returning to work.                                        Development J.     See Financial
                                                                                                     Broder             Inclusion Strategy
                                                                                                                        measures
                          Conduct annual review of transport issues with Nexus around use           GC Economic        No of people              People can access transport
                              of social inclusion budget including identifying any new transport     Development/       supported                 that enables them to access
                              barriers                                                               Transport Strategy                           training and travel to and from
                          Identify further initiatives for job seekers/ those returning to work/    – A. Jobling/S                               work
                              attending interviews / accessing training such as smart ticketing.     Corker
                          Develop sustainable methods to encourage people to get into work
                              such as walking routes/ cycling etc                                    Supported by
                                                                                                     M. Lindsay
                                                                                                     Gateshead College




                                                                                          6
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 5 – Communication and information
Outcome – Enhanced provision through better networking, enhanced communication and research.
Issues to address as identified by the OSC
     Market services more effectively and raise awareness of support available including in work benefits such as Working Tax Credit and childcare provision
     Ensure that plans take into account the current economic downturn and our short, medium and long term ambitions
     Take into consideration national plans and policy around worklessness.
     Undertake a “Worklessness Assessment
     Key action                Milestones (steps along the way)                                   Achievement       How will we             Impact
                                                                                                  Date & Lead       measure? *
5a Share information to         Establish baseline of information on activities being            Employment        No of correct referrals Services and staff are well informed
     encourage better joined       undertaken by partner organisations                            and Skills        between partners        and signpost people effectively
     up working across          Share relevant information to disseminate good practice on       Network
     partner agencies              employment support and training programmes being                                                         Improved joint working between
                                   undertaken across partner agencies                             GC Economic                               partners
                                Training people who have been unsuccessful with a work           Development l
                                   capability assessment                                          V. Cuneen         NEET Statistics         Appropriate progression and
                                Share information on disengaged or at risk young people to                                                 staying on at 16-17 years.
                                   ensure appropriate programme placement.                        GVOC
5b Develop new joint            Set up Employment & Skills Network and convene regularly to Employment             % attendance and        Organisations and agencies access
     initiatives with partners    share good practice, develop joint projects and share           and Skills        progression into        timely information about work
     to tackle worklessness       information.                                                    Network           training / employment addressing worklessness across
     in a more co-ordinated     Hold joint campaigns/ messages with partners                                                               Gateshead.
     way                        Identify and agree appropriate method/ tool about                                  No of joint
                                   employment links and contacts e.g. Produce a desk top sheet                      events/campaigns
                                   or web based information
5c   Improve information         Develop a co-ordinated approach to use existing council and        Employment                                   Families can access relevant
     available to local           partner promotional literature e.g. Council News, community        and Skills                                   information that enables them to
     people about their           newsletters, Gateshead college Publications about                  Network                                      access support and training to aid
     work, training and           opportunities and support e.g. Working Tax Credit                                     No of referrals via the   them into employment
     childcare options           Develop the Family Information Service & include information       Early Years        Service and into
                                  on getting back to work, accessing training and review use of      Service 2011       training.                 Narrowed gap between most and
                                  the Childcare Eligibility Checker with frontline staff improve     M. Lindsay                                   least skilled
                                  information on childcare options and funding                       Gateshead          No of ‘Better off
                                 Implement publicity and marketing campaign for the Family          College            Calculations’             Increased achievement by hard to
                                  Information Service & Parent Know How site                         GC Early           undertaken                reach groups and completion of
                                 Develop information sharing between agencies on ‘at risk’          Years - J                                    programmes.
                                  students to ensure appropriate provision and placement             Robert Shaw –
                                 Pilot employment kiosks in children’s centres and evaluate         Dec 2010




                                                                                          7
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.
Worklessness Review Delivery Plan
Theme 5 – Communication and information
Outcome – Enhanced provision through better networking, enhanced communication and research.
Issues to address as identified by the OSC
     Market services more effectively and raise awareness of support available including in work benefits such as Working Tax Credit and childcare provision
     Ensure that plans take into account the current economic downturn and our short, medium and long term ambitions
     Take into consideration national plans and policy around worklessness.
     Undertake a “Worklessness Assessment
                                Childcare Information Assistants in place                        Worklessness      No of parents           A co-ordinated and consistent
                                Develop and launch a childcare information toolkit for parents Children’s          supported back into     approach is used to tackle the
                                   - e.g. Childcare Directory.                                    Centre Group      work/ remain in         worklessness and improving the
                                Improve training to provide enhanced benefit / funding info to   April 2010        employment              economy
                                   parents
                                Promotional campaigns to raise awareness of childcare                              No of parents
                                  opportunities - including careers in childcare.                                   accessing childcare
                                Working in partnership with Family Learning, give parents,       GC Adult
                                  grandparents and carers appropriate information relating to     Learning
                                  childcare options and entitlement.                              K Milne
5d Undertake a                  Compile evidence and analyse                                     GC Economic       Assessment              State of worklessness in Gateshead
     Worklessness               Agree assessment                                                 Development – completed and sued          is known and understood by all
     Assessment                 Contribute to the statutory economic assessment process          S Reay            to inform priorities    relevant partners and action is in
                                Agree priorities to tackle issues, match training and support    Supported by                              place to tackle issues identified
                                  needs to identified barriers                                    M. Lindsay        Matrix of support and
                                                                                                  Gateshead         training opportunities.
                                                                                                  College
5e Ensure that the              Align with                                                       K Bond/ S         Monitoring              Joined up approach secured
     Worklessness Review                 10 Point Plan for Economic Resilience                   Reay – GC         arrangements in         greater outcomes and overall
     is linked to national,              Health Inequalities Review Implementation               Nov 2009          place across the key    achievement of this plan.
     regional and local                  Financial Inclusion Strategy                                              strands
     policy initiatives to               CYP OSC Narrowing the Gap Review
     improve the economy                 Changing national policy
                                         Targeted Funding Initiatives




                                                                                          8
          * - For some measures the baseline will be set during year 1, which will allow targets to be set for subsequent years.

								
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