Evaluation of EU and international programmes and initiatives

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							         Evaluation of EU and international programmes and
          initiatives promoting mobility: selected case studies
Wolfgang Hellwig, Uwe Lauterbach, Hermann-Günter Hesse, Sabine Fabriz

In:
                                        Descy, P.; Tessaring, M. (eds)

                        Evaluation of systems and programmes
             Third report on vocational training research in Europe: background report.
          Luxembourg: Office for Official Publications of the European Communities, 2004
                                (Cedefop Reference series, 57)
                               Reproduction is authorised provided the source is acknowledged




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For your information:
• the background report to the third report on vocational training research in Europe contains original
  contributions from researchers. They are regrouped in three volumes published separately in English only.
  A list of contents is on the next page.
• A synthesis report based on these contributions and with additional research findings is being published in
  English, French and German.

      Bibliographical reference of the English version:
      Descy, P.; Tessaring, M. Evaluation and impact of education and training: the value of learning. Third
      report on vocational training research in Europe: synthesis report. Luxembourg: Office for Official
      Publications of the European Communities (Cedefop Reference series)
• In addition, an executive summary in all EU languages will be available.

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                     Contributions to the background report of the third research report




Impact of education and training                          From project to policy evaluation in vocational
                                                          education and training – possible concepts and tools.
Preface                                                   Evidence from countries in transition.
                                                          Evelyn Viertel, Søren P. Nielsen, David L. Parkes,
The impact of human capital on economic growth: a         Søren Poulsen
review
Rob A. Wilson, Geoff Briscoe                              Look, listen and learn: an international evaluation of
                                                          adult learning
Empirical analysis of human capital development and       Beatriz Pont and Patrick Werquin
economic growth in European regions
Hiro Izushi, Robert Huggins                               Measurement and evaluation of competence
                                                          Gerald A. Straka
Non-material benefits of education, training and skills
at a macro level                                          An overarching conceptual framework for assessing
Andy Green, John Preston, Lars-Erik Malmberg              key competences. Lessons from an interdisciplinary
                                                          and policy-oriented approach
Macroeconometric evaluation of active labour-market       Dominique Simone Rychen
policy – a case study for Germany
Reinhard Hujer, Marco Caliendo, Christopher Zeiss
                                                          Evaluation of systems and
Active policies and measures: impact on integration
and reintegration in the labour market and social life
                                                          programmes
Kenneth Walsh and David J. Parsons
                                                          Preface
The impact of human capital and human capital
investments on company performance Evidence from          Evaluating the impact of reforms of vocational
literature and European survey results                    education and training: examples of practice
Bo Hansson, Ulf Johanson, Karl-Heinz Leitner              Mike Coles

The benefits of education, training and skills from an    Evaluating systems’ reform in vocational education
individual life-course perspective with a particular      and training. Learning from Danish and Dutch cases
focus on life-course and biographical research            Loek Nieuwenhuis, Hanne Shapiro
Maren Heise, Wolfgang Meyer
                                                          Evaluation of EU and international programmes and
                                                          initiatives promoting mobility – selected case studies
                                                          Wolfgang Hellwig, Uwe Lauterbach,
The foundations of evaluation and                         Hermann-Günter Hesse, Sabine Fabriz
impact research
                                                          Consultancy for free? Evaluation practice in the
Preface                                                   European Union and central and eastern Europe
                                                          Findings from selected EU programmes
Philosophies and types of evaluation research             Bernd Baumgartl, Olga Strietska-Ilina,
Elliot Stern                                              Gerhard Schaumberger

Developing standards to evaluate vocational education     Quasi-market reforms in employment and training
and training programmes                                   services: first experiences and evaluation results
Wolfgang Beywl; Sandra Speer                              Ludo Struyven, Geert Steurs

Methods and limitations of evaluation and impact          Evaluation activities in the European Commission
research                                                  Josep Molsosa
Reinhard Hujer, Marco Caliendo, Dubravko Radic
    Evaluation of EU and international
       programmes and initiatives
 promoting mobility: selected case studies
                  Wolfgang Hellwig, Uwe Lauterbach,
                 Hermann-Günter Hesse, Sabine Fabriz


                                              Abstract
International exchange and promotion programmes began to become relevant to vocational education
and training after World War II, initially operating at transnational level between nation states. In Europe
the binational or multinational programmes of nation states or specific providers have been gradually
complemented or replaced by those of supranational institutions, such as EU programmes. Programmes
have also been developed by national and international organisations (such as the World Bank, the OECD
and the ILO) and by supranational institutions (e.g. the EU) for vocational training cooperation with
threshold and developing countries.
Those arranging and funding these programmes, particularly at a political level, want programme evalu-
ation to provide feedback and explain and justify public expenditure. They also expect continuous
improvement of programmes through more precisely defined goals.
Formative evaluation requires an approach capable of explaining the origin of desired or undesired
results more so than summative evaluation. At a teaching level, the explanation is usually complex. Only
a sufficiently complex explanatory model can provide valid suggestions for improvement. Consequently,
evaluation must build on a design that takes potential success factors into account. However, an evalua-
tion design must not only fulfil the criteria of complexity and precision, but it must also be acceptable to
trainees and project organisers and economically viable. Because of the high costs involved, it is rare for
an evaluation to be carried out to a high scientific standard. It is important, however, to reach an accept-
able compromise. To help practitioners decide on the appropriate approach and on what are relevant
results, a description of evaluation tools and their relative advantages and disadvantages are included
here.
After an introduction focused on evaluation standards we selected four examples: Leonardo da Vinci
Programme of the EC, the Community Study Visits Programme of the European Commission, the
German-French Youth Foundation and the International Exchange Programme for VET Specialists of the
German Federal Government. A summary and recommendations for future practice conclude this study.
 Table of contents

1.   Premises and objectives of the study                                                             97
     1.1. Scope of study and evaluation                                                               97
     1.2. Reasons for the selection of case studies and their subdivision                             97
          1.2.1. Promotion of mobility                                                                97
          1.2.2. Programme goals and providers                                                        98
          1.2.3. Programme participants                                                               98
          1.2.4. Programme structures and programme organisation                                      98
          1.2.5. Programme providers                                                                  98
          1.2.6. Selection of case studies and evaluation research                                    99
          1.2.7. Cases chosen                                                                         99
          1.2.8. Structure of case studies                                                            100
     1.3. Evaluation standards and appraisal of EU, transnational and international programmes        100
          1.3.1. Significance of evaluation standards for the appraisal of EU programmes              100
          1.3.2. Criteria for programme evaluation                                                    101


2.   Case study 1: the LdV programme (mobility)                                                       106
     2.1. General framework                                                                           106
     2.2. Programme objectives                                                                        107
     2.3. Evaluation of the overall programme, individual programmes, particular aspects, etc.        108
          2.3.1. Overall programme                                                                    108
                  2.3.1.1. Implementation of the programme in the EU                                  108
                  2.3.1.2. Implementation of the programme in Germany                                 110
          2.3.2. Evaluation of individual measures and particular aspects, in Germany and elsewhere   113
                  2.3.2.1. LdV evaluation practice at the ZAV                                         113
                  2.3.2.2. LdV evaluation practice at InWent                                          115
     2.4. Summary                                                                                     115


3.   Case study 2: European Community Study Visits programme for those responsible
                   for Vocational Training (CSV)                                                      118
     3.1. General framework                                                                           118
     3.2. Programme objectives                                                                        118
          3.2.1. Programme participants                                                               119
          3.2.2. Programme procedure and content                                                      119
          3.2.3. Peculiarities, reporting                                                             120
     3.3. Evaluation of the programme as a whole, individual programmes, particular aspects, etc.     120
          3.3.1. Programme dimension, evaluation stakes and documentation of findings                 120
          3.3.2. Scope of the evaluation and focal points                                             121
          3.3.3. Evaluation material, data, procedures and costs                                      122
          3.3.4. Examples of evaluation                                                               122
                  3.3.4.1. National evaluation (Germany 1995-98)                                      122
                  3.3.4.2. Overall evaluation of CSV                                                  127
                  3.3.4.3. Measures to support (continuing) evaluation                                128
     3.4. Summary                                                                                     128


4.   Case study 3: the German-French Youth Foundation (DFJW)                                          130
     4.1. General framework                                                                           130
                                  Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   95




     4.2. Programme objectives                                                                                                        130
     4.3. Evaluation of the overall programme, individual measures, particular aspects, etc.                                          131
          4.3.1. Internal evaluation analysis                                                                                         132
                  4.3.1.1. Intercultural relations and intercultural learning study conference                                        132
                  4.3.1.2. Acquiring skills for Europe                                                                                133
          4.3.2. Future planning                                                                                                      134
     4.4. Summary                                                                                                                     134


5.   Case study 4: International Exchange Programme for VET Specialists (IFKA)                                                        136
     5.1. General framework                                                                                                           136
     5.2. Programme goals                                                                                                             137
          5.2.1. Objectives                                                                                                           137
          5.2.2. Participants                                                                                                         137
          5.2.3. Use of electronic media for preparation, implementation, dissemination and lasting effect                            137
          5.2.4. Partner countries                                                                                                    137
     5.3. Evaluation of the programme as a whole, individual programmes, particular aspects, etc.                                     138
          5.3.1. Principles and focuses                                                                                               138
          5.3.2. Chronology of the German Institute for International Educational Research (DIPF)
                  evaluation of IFKA                                                                                                  138
          5.3.3. Interdisciplinary team of evaluators                                                                                 146
          5.3.4. Dissemination of findings                                                                                            146
     5.4. Summary                                                                                                                     146


6.   Summary and recommendations for future practice                                                                                  148
     6.1. Four practical models                                                                                                       148
     6.2. Implementation of evaluation and practical examples                                                                         148
          6.2.1. Programme organisation, evaluation planning and preparation                                                          149
          6.2.2. Programme goals, development of suitable methods and tools for evaluation                                            150
          6.2.3. Quality of evaluation, optimisation potential                                                                        150
          6.2.4. Transformation of evaluation results and financial framework                                                         152
     6.3. Prospects for a new evaluation culture and 12 proposals for the implementation of evaluation                                153


List of abbreviations                                                                                                                 155


References and bibliography                                                                                                           157
 List of tables and figures

Tables
    Table 1:  Applications for LdV mobility projects: target groups and implementation authority         113
    Table 2:  Raster for assessment of the most important project phases of LdV mobility projects
              from the point of the participants                                                         114
    Table 3: The CSV: figures for Germany 2000-02 (incoming, outgoing)                                   119
    Table 4: Evaluation of the CSV referred to Germany 1995-98: research tools and data sets             123
    Table 5: Checklist for assessment of participants’ reports                                           124
    Table 6: 1979-83: documentation of findings and formative evaluation                                 138
    Table 7: 1983-94: formative evaluation and documentation of findings                                 139
    Table 8: 1983-96: summative evaluation, added value of IFKA, formative proposals for
              programme redesign                                                                         140
    Table 9: 1995-2001: annual formative evaluation                                                      145
    Table 10: Mobility in VET – one of many ways of moving towards the principal objective               148
    Table 11: Mobility in VET – two concrete measures                                                    148



Figures
    Figure    Evaluation structures of the LdV mobility programme
             1:                                                                                          117
    Figure    2001 CSV evaluation structure before introduction of new evaluation practices in 2002-03
             2:                                                                                          128
    Figure    DFJW evaluation structures
             3:                                                                                          134
    Figure    Structural analysis of evaluation (survey of participants) 1984-96
             4:                                                                                          142
    Figure    Schematic model of ‘programme success’ factors, taken from surveys of participants
             5:
              and assessment of participants’ reports                                                    144
    Figure 6: IFKA evaluation structures                                                                 147
 1. Premises and objectives of the study


1.1.   Scope of study and                               rare for an evaluation to be carried out to a high
                                                        scientific standard (control group design, reliable
       evaluation                                       and construct-valid data capture, consideration
                                                        of many factors), because of the high costs
The tradition of international exchange and
                                                        involved. What is more important is reaching an
promotion programmes goes back more than a
                                                        acceptable compromise. To make practitioners
century. Their particular relevance to vocational
                                                        aware of this and enable them to make an
education and training (VET) began after World
War II. Initially they functioned at transnational      informed decision on the approach to take and
level between nation-states.                            what results are relevant to their individual
   The binational or multinational programmes of        context, we consider it worthwhile to offer a
nation-states or specific providers (such as foun-      description of evaluation tools, including their
dations, national and multinational societal insti-     relative advantages and disadvantages.
tutions, etc.) have gradually been complemented
or replaced by those of supranational institutions,
such as European Union (EU) programmes within           1.2.     Reasons for the selection of
Europe.                                                          case studies and their
   The programmes mentioned above relate to
industrialised countries (including those outside
                                                                 subdivision
Europe) and the geopolitical area of Europe in its
broadest sense. Programmes have also been
                                                        1.2.1.  Promotion of mobility
developed by national and international organisa-
                                                        Examples of evaluation practices for mobility
tions (such as the World Bank, the OECD and the
                                                        programmes are examined at the following levels:
ILO) and by supranational institutions (e.g. the
                                                        (a) at an EU level, which programme organisers
EU) for vocational training cooperation with
                                                             expect to be directly beneficial to fostering
threshold and developing countries.
                                                             the European dimension of VET. Not only
   Those arranging and funding the programmes,
                                                             supranational programmes promote interna-
particularly at a political level, want programme
evaluation to provide feedback and explain and               tional skills, such as mobility and intercultural
justify public expenditure. They also expect                 competence or the international political
continuous improvement of programmes through                 dimension.
more precisely defined goals.                           (b) At a national level, mobility programmes with
   Formative evaluation requires an approach                 a binational or international dimension have
capable of explaining the origin of desired or               also been developed. Their programme struc-
undesired results even more so than summative                tures, which are less complicated than those
evaluation. At a teaching level, the explanation is          of the EU, render them entirely appropriate as
usually complex, that is, we may presume that                case studies. Furthermore, because of conti-
groups of factors are responsible for a given                nuity and long experience, the considerable
result and may replace or compensate for one                 expertise of those involved in the evaluation
another. Only a sufficiently complex explanatory             of programmes and projects (measures) can
model can provide valid suggestions for improve-             be exploited.
ment. For this reason, evaluation must build on a          The four case studies from the above geopolit-
design that takes potential success factors into        ical areas, contrasted with an ‘ideal evaluation’,
account. However, an evaluation design must not         will constitute the basis for a scientific conclusion
only fulfil the criteria of complexity and precision,   to this study. We shall focus on applicability, in
but must also be acceptable to trainees and             order to offer EU-programme organisers pointers
project organisers and economically viable. It is       for their own programmes and projects.
98    Evaluation of systems and programmes




     1.2.2.  Programme goals and providers                             are any number of special cases within EU and
     In order to identify potential case studies more                  international programmes.
     accurately in the complex field of the EU and
     international, binational and national VET                        1.2.3. Programme participants
     providers, we need to distinguish between                         Core VET participants comprise:
     measures which:                                                   (a) partners and social partners in enterprises,
     (a) aim directly at promoting development or                          business and educational establishments;
          (re)structuring of VET in a State or region, etc.            (b) apprentices/trainees/students/interns      and
          Typical programmes are those of the Euro-                        teaching personnel (teachers, trainers, etc.);
          pean Social Fund (ESF), development coop-                    (c) the framework designers and administrators
          eration and World Bank projects in transi-                       such as policy-makers, educational adminis-
          tional countries;                                                trators, providers bodies and other institu-
     (b) intend to generate an indirect impact on the                      tions;
          development of VET by creating ‘special                      (d) researchers and evaluators from academia,
          scenarios’ to be used by programme partici-                      research and consulting.
          pants,      as    in    the     case   of     the
          Leonardo da Vinci (LdV) (     1) programmes to               1.2.4. Programme structures and programme
          promote vocational mobility in the EU, such                         organisation
          as the Community study visits programme for                  Programme organisation creates a range of
          those responsible for vocational training                    programme structures. These are characterised
          (CSV) and national programmes to promote                     by such features as:
          international training of VET staff, such as the             (a) programme duration (short, medium or long
          international exchange programme for VET                         term);
          specialists (IFKA) in Germany;                               (b) individual and group programmes;
     (c) set out to generate an indirect impact on                     (c) homogeneity, or the lack of it, in certain char-
          binational relations and promote ‘eurocapa-                      acteristics;
          bility’ and international skills, such as the                (d) reciprocity, or the lack of it, in programmes;
          German-French Youth Foundation, Deutsch-                     (e) direct incorporation into host country institu-
          Französisches-Jugendwerk,          DFJW)     and                 tions (e.g. company or school placements,
          support these programme goals with a                             projects, higher education) or ‘external’
          number of measures from all spheres of life.                     observation, analysis, visits and counselling.
          These give particular importance to voca-
          tional training for the target group.                        1.2.5. Programme providers
        In addition to the character-forming of                        Case studies included here are not only deter-
     programme participants from VET, the transfer of                  mined by the above criteria mentioned in
     ‘best practice’ or ‘good practice’ and the lending,               Sections 1.2.1 to 1.2.4 but also by access to the
     borrowing and adaptation of these to particular                   programme providers, the programme organisers.
     scenarios play a significant role in the indirect (b              The remarkable significance of the LdV
     and c) and direct (a) promotion of VET (Lauter-                   programme requires the identification of the
     bach, 2003, p. 108 et seq.).                                      organisers of its projects. Chief among these in
        This brief excursion into possible programme                   Germany is InWent (2) which, for more than
     aims and structures, dissemination, sustainability                20 years, has been the principal provider of initial
     and evaluation of results already shows that there                training schemes abroad. The LdV experience of



     (1) Since CSV falls within LdV, reference should be made to the EU Community action programme on vocational training, LdV
         phase II, 2000-06. In this the European Commission lays down such matters as the content of mobility schemes: ‘Promotion
         of cross-border mobility for people in vocational training, particularly young people and VET decision-makers’ (Mobility);
         L146/40, 11 June 1999 (More information on LdV in Chapter 2).
     (2) InWEnt – Internationale Weiterbildung und Entwicklung gemeinnützige GmbH (Capacity Building International, Germany) is an
         organisation for international human resources development, advanced training and dialogue. It was established in November
         2002 through a merger of Carl Duisberg Gesellschaft e.V. and the Deutsche Stiftung für Internationale Entwicklung (German
         Foundation for International Development).
                                   Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   99




the German academic exchange service                                 promoting international understanding. Ulti-
(Deutscher      Akademischer      Austauschdienst,                   mately, these underlie all the case studies.
DAAD) and the Central placement office (Zentral-                        Since LdV provides the framework for many
stelle für Arbeitsvermittlung, ZAV which is respon-                  measures (3), almost the entire range of criteria
sible for placement of young employees should                        such as ‘programme participants’, ‘programme
also be incorporated in the study. CSV, organised                    structures and organisations’ and ‘programme
centrally by the European Centre for the Develop-                    providers’ are covered. With regard to the crite-
ment of Vocational Training (Cedefop), is also                       rion ‘case studies and evaluation research’, we
administered in Germany by InWent. A wide                            shall need to verify whether the ‘mobility’ factor
range of programme evaluation literature on                          can be independently evaluated within LdV, or
DFJW schemes is available.                                           whether some other path might be followed to
                                                                     carry out evaluations within this complex
1.2.6. Selection of case studies and                                 programme structure.
       evaluation research                                              Case studies 2, 3 and 4 are characterised by
Selection of case studies, based on modern eval-                     clearly defined goals. Programme goals corre-
uation research, should pay particular attention to                  spond to criterion ‘case studies and evaluation
certain key topics. Goal definition and coherence                    research’. Like case study 1, they relate to indi-
of project design must be verified. We should                        rect effects in the promotion of VET mobility
particularly guard against aiming to meet too                        (Section 1.2.2, b and c). They differ in programme
                                                                     providers and the composition of the individual
many goals at too high a level in too short a time.
                                                                     measures (mono-national, binational or multina-
Secondly, the goals chosen should be subdivided
                                                                     tional) in programme structures and programme
into interim objectives to be attained in ascending
                                                                     organisation.
order of difficulty, reflecting participants’ initial
                                                                        Access for our research team programme
circumstances.
                                                                     providers and the various levels of evaluation
                                                                     hitherto completed, were also key factors in the
1.2.7. Cases chosen
                                                                     choice of case studies, which differ in their target
The four cases selected were:
                                                                     groups but all concern VET and mobility.
Case study 1: LdV action programme: mobility;
                                                                        A complete evaluation of case study 1 is virtu-
Case study 2: CSV – Community study visits
                                                                     ally impossible. (In this case evaluation is limited
                  programme (henceforth part LdV);
                                                                     by the budget available, notwithstanding expedi-
Case study 3: the German-French Youth Foun-
                                                                     ency concerns over its usefulness.)
                  dation (Deutsch-Französisches-                        Case study 2 offers a plethora of evaluation
                  Jugendwerk, DFJW);                                 results but these differ greatly in quality. The
Case study 4: the         international    exchange                  development of a culture of continuing evaluation
                  programme for VET specialists                      has received particular attention since 2000 as
                  (IFKA).                                            the framework has expanded.
   They represent different types of programme,                         Case study 3 demonstrates broad experience
each corresponding to a greater or lesser extent                     of evaluation, particularly in the general context
to the criteria given in Sections 1.2.1 to 1.2.6. All                of binational exchanges. This basis retains its
fulfil criterion ‘mobility’ (Section 1.2.1). The                     validity in the particular case of VET.
promotion of vocational training mobility is the                        Case study 3 is of particular interest to our
key programme goal. All possible aspects of indi-                    project for another reason. The entire DFJW does
vidual promotion and ‘system mobility’ in VET are                    not attain the dimensions of LdV (case 1) but, as
incorporated in case study 1. In case studies 2                      a meta-programme, its structure is similar.
and 4 individual involvement is foremost, but the                    Case study 3 shows how evaluations of frame-
promotion of system and project mobility is also a                   work programmes containing many subpro-
necessary consequence. Case study 3 relates the                      grammes,       individual    measures,     particular
issue of individual mobility to the political goals of               aspects, etc., may be conducted to good effect.


(3) See Chapter 2 for programme description.
100    Evaluation of systems and programmes




         Just as cases 1 and 3 resemble one another,                         greater the need for it to be guided by and linked
      so do 2 and 4 (4). The aims and structures of the                      to scientific research methods. In contrast to
      individual programmes, containing many annual                          surveys, if change is to be scientifically based, it
      activities, are similar. The above-mentioned differ-                   is not sufficient for it to deal with obvious find-
      ence between mono and multinational levels                             ings. The knowledge required to make changes
      does not in fact influence evaluation design. Case                     requires research on implementation, intervention
      study 4 was included because it represents more                        and dissemination. This must systematically
      than two decades of evaluation culture, which                          investigate how programmes fare in practice and
      enables it to apply complex social science                             the extent to which theoretically expected effects
      processes, such as path analysis, as tools of                          may be empirically confirmed under quasi-exper-
      evaluation. This continuity has also led to the                        imental controlled conditions.
      incorporation of programme evaluation in                                  In the light of recent trends in evaluation
      programme planning and operations. The                                 research and with particular regard to the debate
      dissemination of evaluation results (publications,                     on the international educational achievement
      events) related to programme findings was                              assessments TIMSS, PISA, IALS and the new
      another factor in the choice of case study 4.                          DESI (5), we take evaluation to be a scientific
                                                                             endeavour in which premises, processes and
      1.2.8.  Structure of case studies                                      effects of programmes are considered and
      The same basic form of reporting was employed                          compared with stated goals and evaluation and
      for each case study:                                                   research are explicitly linked. Evaluation is as
      (a) programme objectives;                                              much subject to the methodological standards of
      (b) evaluation of the programme as a whole, of                         scientific activity as is research.
          individual measures, particular aspects, etc.;                        Evaluation models should take the theoretical
      (c) summary;                                                           and methodological state of knowledge of rele-
      (d) literature, sources, etc.                                          vant disciplines as a starting point and make a
         Subsections to clarify certain aspects are                          general contribution to research beyond the
      included where necessary as are descriptions of                        immediate scope of their own concerns, so as to
      the evaluation measures in Chapters 2 to 4.                            participate in the general future development of
                                                                             evaluation standards. Unlike research, evaluation
                                                                             projects serve as bases for institutional decisions.
                                                                             They are oriented to the questions, goals and
      1.3.     Evaluation standards and
                                                                             appraisal criteria of stakeholders and should be
               appraisal of EU,                                              of use to them. Therefore, the stipulations we
               transnational and                                             adopted were:
               international programmes                                      (a) evaluations should be scientifically based
                                                                                  empirical     undertakings     that  set    out
                                                                                  hypotheses and appraise the design, imple-
      1.3.1.Significance of evaluation standards for                              mentation, organisation and effects of VET
            the appraisal of EU programmes                                        programmes;
      The more an evaluation is intended to generate                         (b) evaluations should be planned to provide
      knowledge that can be used for intervention to                              information and make recommendations on
      improve a programme and take stock of it, the                               interventions to improve programmes.



      (4) There are, however, some differences between these cases, in particular as regards the first and the last point of the IFKA
          programme objectives. Furthermore, the duration is 8-14 days, as opposed to 3-5 days. The duration may also have an impact
          on the objectives, which are: acquisition of additional specialist or vocational skills; improvement of intercultural skills; promo-
          tion of international mobility and innovative capacities; creation of national and international networks; transfer of modern
          system components; international cooperation in education and trade; international marketing of German continuing training
          products.
      (5) TIMSS: third international mathematics and science study; PISA: programme for international student assessment; IALS: inter-
          national adult literacy survey; DESI: Deutsch-Englisch-Schülerleistungen-International (German-English international student
          performance).
                                  Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   101




   Evaluation projects are linked to quality. The                   between evaluation and research have shifted
question of what precisely constitutes quality is,                  dramatically. A positivist and ideals-based
however, often hard to answer. Admittedly, an                       conception of research used to dominate basic
evaluation project takes its lead from aims and                     social science research. This advocated the merit
appraisal criteria put forward by those involved                    criteria of reliability, validity, objectivity and
but these must first be ascertained, exposed and,                   internal validity and aimed to draw conclusions
if need be, argued over at an early stage. Quality                  on causal relationships between variables. These
is based on normative criteria: the prescribed                      merit criteria, although not explicitly canonised,
functions of training processes, learning goals or                  still play a de facto role today. They have,
guiding principles of ‘good practice’. Such criteria                however, only rarely been attained in evaluation
may undergo various forms of legitimisation: they                   projects resulting in a split between research and
may be determined by social norms, implicit or                      evaluation (e.g. Wottawa and Thierau, 1998). In
explicit political or administrative requirements,                  the context of evaluation, the matter of standards
pedagogical considerations, the motives of the                      now receives more thought, indicating the
programme organisers or users’ expectations.                        specific problems associated with the attempt to
   Quality criteria should be made accessible to                    comply with traditional research standards. The
rational discussion through operational practices,                  rise of constructivist approaches, combined with
rooted in theory and empirical testing of viability                 action research considerations, has led to an
and implementation requirements. Training                           emphasis on the merit criteria of communication,
processes have multiple aims distributed simulta-                   intervention, transparency and relevance in evalu-
neously across various levels (individual, institu-                 ation practice. The distance between the evalu-
tional and system goals) and may be variously                       ator and the matter evaluated, formerly consid-
conceptualised and weighted according to the                        ered essential to objectivity, was abandoned and
perspectives of the different groups involved.                      evaluators themselves have become tools in the
Possibly, a given aim may be realised by various                    evaluation process. Construction, optimisation
means and very different goals with varying                         and legitimisation of programmes and measures
results may be attained by the same method.                         have become key evaluation aims and the
This generates conflicts of interest when an                        presentation of alternatives has been stressed
option has a negative effect on one aim and a                       (Stockmann, 2000; Widmer, 2000).
positive on another. Multiple criteria, multiple                       In the current debate a rapprochement
levels and multiple perspectives call for complex                   between the different trends now seems
theoretical approaches, empirical designs and                       apparent. The division has given way to a combi-
research methods. It is, therefore, worthwhile                      nation of evaluation and research which stresses
examining not only attainment of goals, but also                    their respective characteristics. This synthesis is
the aims that are explicitly and implicitly set.                    apparent in the standards of the Joint committee
                                                                    on standards for educational evaluation
1.3.2. Criteria for programme evaluation                            (JCSEE, 1994; 2000) (6). Although the JCSEE
To judge the efficacy of international and EU                       evaluation proposals were developed for broader,
programme implementation and impact, we need                        national teaching programmes, most are equally
to examine current evaluation criteria. This is not                 applicable to the evaluation of local programmes
easily achieved as different attitudes towards                      and to fields outside education. In their analysis
evaluation research and practice have developed.                    (in this volume) of ‘ethical and normative stan-
To ascertain which criteria are pertinent to evalu-                 dards for evaluation practices’, Beywl and Speer
ation projects, discussion needs to be focused on                   conclude that the standards are interculturally
the relationship between research and evaluation.                   transferable and applicable to VET.
   Evaluation has greatly increased in standing in                     The standards for evaluation of the JCSEE
the last decade. Attitudes to the relationship                      postulate that evaluations should be:



(6) The German-speaking world has witnessed publication of a series of works that make reference to the JCSEE standards:
    Hager et al. (2000); Posch and Altrichter (1997); Stockmann (2000a); Thonhauser and Patry (1999) and DeGEval (2002).
102    Evaluation of systems and programmes




      (a) useful: does a given evaluation deliver prac-       different fundamental principles of empirical
          tical information on content, timing and            research, merely that the methodological details
          preparation?                                        differ. Existing sociological methods must simply
      (b) feasible and realistically, diplomatically and      be applied consistently to evaluation projects.
          economically capable of being implemented:          Consequently we largely agree with Rost (2000)
          is the evaluation planned and conducted in          and Rossi et al. (1988).
          accordance with real conditions and                    What are the peculiarities of programme evalu-
          economic factors?                                   ation to which sociological methods must be
      (c) handled legally and ethically: does the evalu-      adapted?
          ation guarantee the protection of individual        (a) The point of departure for any research is a
          rights?                                                  question which should ideally be formulated
      (d) accurate: are the results ‘technically appro-            as a hypothesis. Evaluation, however, does
          priate’ and formulated using ‘clean’ methods             not examine a theoretical question, but inves-
          according to recognised merit criteria?                  tigates a programme as a product. The
          (Stockmann, 2000a).                                      product is the result of a development
         These four desirable evaluation characteristics           process that is initially conducted without
      define groups of more specific standards.                    regard to its capacity for being evaluated. The
      Another project of the third report on VET in                product is, therefore, already available and is
      Europe will focus on these JCSEE standards in                examined for effectiveness, generally in theo-
      more detail. For our purposes it should be noted             retical terms. This is even true of formative
      that the standards serve:                                    evaluations, in which the product is changed
      (a) as a basis for critical reflection on one’s own          and improved but where the changes serve
          activities;                                              optimisation rather than adaptation to the
      (b) as an aid in the various phases of evaluation;           methodological demands of the rest of the
      (c) as a basis with which to justify one’s own               research process. In evaluation it is therefore
          methods in public;                                       appropriate to work ‘backwards’ and to incor-
      (d) as information to stakeholders on what may               porate theory into the evaluation process
          be expected from an evaluation and its                   structure.
          report.                                             (b) A programme is usually characterised by a
         Equally, it is apparent that not all JCSEE stan-          high degree of complexity. The analytical
      dards may be entirely fulfilled. Often it has even           process of isolation or systematic manipula-
      been the case that in practice only accuracy                 tion of variables is thus questionable. The
      standards have received appropriate attention                isolated contemplation of individual compo-
      (Schiffler and Hübner, 2000). This does not mean             nents and subsequent investigation of their
      that norms in other categories are ignored, but              interaction does not do justice to the
      their inclusion is often only implicit and they are          complexity of the matter to be evaluated. In
      seldom reflected in the discussion of the evalua-            such cases, methods such as path analysis,
      tion. Implicit agreement on certain essential prin-          which can track complexity, are preferable (7).
      ciples is reflected in the similar formulations of      (c) Maintaining disruptive factors at a constant
      standards by different institutions.                         level is rarely practicable, since local condi-
         With regard to evaluation quality, central to this        tions are so variable. Particular attention must
      project, accuracy standards will take priority, as           therefore be given to such factors which
      the essential criteria for evaluation appraisal may          might influence data.
      be deduced from them. In deriving merit criteria,       (d) Constructs and variables are already in oper-
      this group of JCSEE standards is most likely to              ation. Theoretical aspects of measurement
      profit from research methods on quality assur-               must therefore also be constructed ‘back-
      ance.                                                        wards’.
         The thesis can, therefore, be put forward that       (e) The principle of randomisation does not
      research and evaluation are not based on                     usually apply. The representativeness of the


      (7) See remarks on IFKA in Section 6.2.
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   103




     sample population and the implications of the                (a) Conceptualisation
     results are therefore limited. The range of                      The theoretical bases of measures or pro-
     applicability of the results of an evaluation                    grammes to be evaluated must be recon-
     must therefore be borne in mind.                                 structed in line with these considerations:
   Despite these differences, structural similarities                 (i) What is the assumed impact?
exist between basic research and evaluation.                          (ii) What criteria are to be met?
Although the methodological formation may differ                      (iii) What is to be improved?
in some respects, the basic intentions remain                         (iv) Do the goals target specific or general
comparable.                                                                  effects?
   With regard to the three different phases put                      (v) Are goals precisely defined?
forward by Rossi et al. we can formulate the                          (vi) Do the goals fulfil European or national
structural similarities between research and eval-                           needs?
uation as:                                                            (vii) Does the choice of target groups comply
(a) conceptualisation phase: corresponding to                                with programme goals?
     generating and incorporating the hypothesis                      (viii) What does the postulated process that
     in basic research;                                                      triggers the impact consist of?
(b) implementation phase: corresponding to                            (ix) In what areas do effects come about?
     making variables operational, commissioning                      (x) Is the concept internally consistent?
     a design, ascertaining independent variables,                    (xi) Can means of optimising the programme
     and the ‘manipulation check’, i.e. the test of
                                                                             be derived from the structure of evalua-
     the extent to which a desired treatment is
                                                                             tion?
     realised and can affect participants;
                                                                  (b) Questions and hypotheses
(c) impact research: corresponding to the various
                                                                      Conceptual bases must be linked to the
     measures to ascertain impact in basic
                                                                      measures or programmes to be evaluated in
     research, e.g. capture of dependent variables,
                                                                      the form of research questions and
     controlling for third variables and statistical
                                                                      hypotheses which may be empirically verified
     checks and calculation of effect size.
                                                                      with the help of a realisable evaluation design.
   In the light of these structural similarities
between research and evaluation, compliance
                                                                  Implementation phase
with standards does not mean using particular
                                                                  Implementation is more important in evaluation
methods but showing that suitable methods have
                                                                  than treatment control in basic research.
been applied in each phase, as follows.
                                                                      In this phase the stress is not yet on the
Conceptualisation phase                                           impact but on operationalising the active vari-
Every activity to be evaluated must have an                       ables.
underlying concept. This may have to be recon-                        The task of an implementation study is to
structed. Empirical practice without theory is                    ascertain the intensity of an activity and to iden-
inadmissible. Evaluation must also be charac-                     tify possible disruptive variables which are to be
terised by a ‘theory-driven approach’ (Chen and                   monitored in an impact study.
Rossi, 1983).                                                         Checks on the implementation of an activity
   A scientific evaluation should include a theoret-              should investigate the following aspects:
ical explanation of relevant processes which are                  (a) to what extent the realisation of an activity
to be given due consideration during planning of                        corresponds to its concept,
the study and interpretation of the results.                      (b) how great is the impact of the influences
   A report on a programme’s impact is of less                          under investigation,
value if the results are not based on a theoretical               (c) whether other influences favour or hinder
construct. Because of the frequent lack of                              potential impact.
systematic variability and the want of representa-
tive population samples, generalisation is only                   Impact research phase
possible via theoretical models.                                  This phase, often considered the true task of
   The criteria for the conceptualisation phase are               evaluation, is the one most closely associated
therefore:                                                        with basic research.
104    Evaluation of systems and programmes




         To consolidate impact, methodological princi-                     atic comparison of members of different
      ples should be adapted to the peculiarities and                      configurations to arrive at explanatory
      limitations of evaluation studies.                                   hypotheses. By the further inclusion of
         Treatment of the transferability of results and                   project participants, the plausibility of the
      the causal interpretation of effects are of primary                  interim hypotheses may be further tested
      concern.                                                             and modified as need be until a satisfac-
      (a) Transferability of results                                       tory ‘saturation’ has been reached. This
           If no random sample is feasible, the sample                     is a financially viable alternative to more
           investigated should be comprehensively                          complicated large-scale projects that are
           described in order to clarify general validity. If              essentially quasi-experimental from the
           necessary, selected groups should be investi-                   outset.
           gated in detail, to support generalisations and          In the context of evaluation of microeconomics,
           specific findings.                                    Hujer, Caliendo and Radi refer in this report to the
      (b) Causal interpretations                                 debate on the varying levels of acceptance
           Since randomisation enables some impact               accorded to non-experimental methods. They
           control of ‘moderator’ variables, any evalua-         advocate methods capable of coping with the
           tion which does not permit random popula-             problems generated by non-experimentally-won
           tion sampling should incorporate as many              data, such as the before-after estimator, the cross
           potential moderator variables as possible to          section estimator, the matching estimator, the
           ensure causal interpretations.                        difference-in-difference estimator and the duration
      (c) Control groups                                         model approach. All these processes attempt to
           Control group design is an indispensable              estimate an appropriate comparative standard
           procedure in basic research. In evaluation            within, or on the basis of the relevant data set.
           studies, however, control groups are often               Evaluations should, therefore, draw on varia-
           hard to create for programme reasons. They            tions in impact factors and programme variants
           are unrealistic, unavailable or difficult to          to strengthen the plausibility and general validity
           define. The actual purpose of control group           of findings.
           design is the creation of a comparative group         (a) Statistical checks
           to highlight one variation of the independent              If potential disruptive and moderator variables
           variable. This is a prerequisite for contextual            have been included, these can be incorpo-
           validity. This aim of creating a comparative               rated in the statistical analysis. With the help
           standard by which impact can be ascertained                of partial correlation, covariant analysis, step-
           may also be achieved by:                                   wise regression and linear structure compar-
           (i) dosage variation, e.g. duration or inten-              ison models, effects can be statistically
                 sity of the measure to which participants            controlled or estimated.
                 are exposed;                                    (b) Effect size
           (ii) facet design: comparison of populations               Particularly in evaluation, although not exclu-
                 exposed to different component combi-                sively, mention of statistical significance is
                 nations of a given measure. This permits             either superfluous because of sample size or
                 statements to be made on the size of                 self-evident. Nonetheless, the statistical
                 impact, depending on the effects of                  significance of ascertained differences and
                 various components and their interaction;            relationships should be cited as evidence of
           (iii) comparison of populations which differ in            the impact of an activity. Effect size is partic-
                 theoretically defined characteristics from           ularly important. Effect size describes the
                 the evaluation population. In general,               size of the observed effect in proportional
                 individual programmes and their projects             variance, correlation, standardised mean
                 create different patterns of initial require-        deviation or in survey tool measurement
                 ments and implementation procedures                  units. These are instruments capable of
                 due to the given variables. Quasi-experi-            quantifying the practical usefulness of
                 mental designs may be derived by induc-              measures (Hager, 2000; Rost, 2000;
                 tion. The contrast method allows system-             Sedlmeier, 1996).
                          Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   105




   The above criteria make high demands on                  programmes setting their own priorities. The
programme evaluation. We cannot expect indi-                following case studies should be examined to
vidual programmes to meet all the above                     see what aims they strive toward and what
criteria. It is more a matter of individual                 criteria they fulfil.
 2. Case study 1: the LdV programme (mobility)


2.1.   General framework                                         going training or endeavouring to enter the labour
                                                                 market, young employed workers or job seekers,
The LdV action programme was launched in 1994.                   recent graduates, students registered in higher
                                                                 education establishments. They may also be
As a central vocational training support
                                                                 aimed at trainers or human resource managers
programme, it was partially or fully responsible for
                                                                 and training scheme managers, at language
triggering several initiatives within this sector
                                                                 specialists and at social partners.
(Comett, Eurotecnet, FORCE, PETRA and Lingua).
                                                                    The basic point here is to strengthen the Euro-
    The programme is now in its second phase
                                                                 pean dimension of initial and continuing voca-
(2000-06). Its priorities were established in a
                                                                 tional training, to encourage people to gain expe-
Council Decision of 26 April 1999. They focus on
                                                                 rience in activities involving theory and practice,
further developing the quality, innovativeness and
                                                                 particularly work-linked training, to develop
European dimension of vocational training
                                                                 language skills and transnational contacts and
systems by promoting transnational cooperation.
                                                                 exchanges of good practices for trainers and
    The countries eligible to participate in the
                                                                 human resource managers.
programme are:
                                                                    This type of measure is also useful in consoli-
(a) the associated countries of Central and
                                                                 dating transnational cooperation in a broad
     Eastern Europe (CEECs), under the European
                                                                 sense, bringing in all actors on the vocational
     Treaty and additional protocols, already or yet
                                                                 training scene. It is also a good way of strength-
     to be concluded, on the participation of these              ening the links between working life and training.’
     countries in Community programmes;                             The actual implementation takes place within
(b) Cyprus (its participation is financed by addi-               three main areas of action, depending on the
     tional funds under provisions also applicable               groups of beneficiaries involved.
     to countries in the European Free Trade Area                (a) Transnational placement projects:
     [EFTA] which are members of the European                         (i) for people in initial vocational training: in a
     Economic Area [EEA] );                                                 vocational training institution or enterprise.
(c) Turkey and Malta, under procedures yet to be                            Objective: promoting the acquisition of
     agreed with those countries.                                           complementary vocational skills in another
    The measures in the second phase of LdV can                             Member State to improve access to the
be divided into five separate categories:                                   labour market;
(a) mobility,                                                         (ii) for students: in an enterprise. Objective:
(b) pilot projects, including theme-based initia-                           promoting entry to the labour market. This
     tives,                                                                 group of people can also help enterprises
(c) language skills,                                                        gain transnational experience and promote
(d) transnational networks,                                                 the application of technology transfer;
(e) comparative materials.                                            (iii) for young employees and recent gradu-
    The following comments refer only to the area                           ates: in a vocational training institution or
of mobility, which covers the type of case studies                          enterprise.
presented here.                                                  (b) Transnational exchange projects: these are
    Extract from the general guidelines for appli-                    intended for trainers, careers advisors and
cants in the area of mobility (8):                                    educational guidance counsellors, etc.
    ‘Proposals submitted under this heading must                 (c) Study visits: for vocational training decision-
relate to transnational mobility actions for people                   makers, including the social partners. Objec-
in training, more especially young people under-                      tive: to promote the transfer of technological


(8) Not to be confused with the CSV programme for vocational training decision-makers.
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   107




   innovations in SMEs and to provide contin-                     (g) encouraging vocational training measures for
   uing training for company managers to keep                         disadvantaged young people lacking adequate
   pace with technological and organisational                         training;
   changes; to prepare transnational vocational                   (h) promoting equality of access to initial and
   training campaigns.                                                continuing training for disadvantaged persons;
   (i) Placements usually last:                                   (i) promoting equality of opportunity as regards
        • from 3 weeks to 9 months for those                          access for women and men and their effec-
           undergoing initial vocational training                     tive participation in vocational training;
        • from 3 to 12 months for students                        (j) promoting equality of opportunity as regards
        • from 2 to 12 months for young                               access to and effective participation in, voca-
           employees and recent graduates                             tional training for migrant workers and their
   (ii) Exchanges last between 1 and 6 weeks.                         children, and for disabled people;
        The exchange and placement mobility                       (k) promoting cooperation in respect of skill
        projects are subject to national procedure A (a               requirements and training needs and encour-
        single-step procedure). In the case of                        aging the acquisition and transparency of
        Germany, applications are submitted either to                 qualifications and an understanding of the
        the Education for Europe National Agency at                   key skills relevant to technological develop-
        BIBB or to the relevant implementation centre                 ment;
        (InWent, DAAD, Bundesanstalt für Arbeit [BA]              (l) promoting vocational training in the light of
        or ZAV). The implementation centre checks                     the results of technological research and
        applications and prepares the choice of                       development programmes;
        projects for the selection committee. It also             (m) promoting the gradual development of an
        advises on all questions relating to project                  open European vocational training and quali-
        application, implementation and supervision.                  fications area;
                                                                  (n) supporting activities aimed at developing
                                                                      linguistic skills as part of vocational training
2.2.   Programme objectives                                           measures;
                                                                  (o) promoting the development of vocational
The programme was primarily introduced to                             guidance facilities;
promote a ‘Europe of knowledge’ and to consoli-                   (p) fostering the development of methods of
date European cooperation in general and VET.                         self-training in the workplace and of open and
The Council Decision of 6 December 1994 on an                         distance learning and training;
action programme to implement a European                          (q) encouraging the development and integration
Community vocational training policy formed the                       of key skills in vocational training measures;
basis for the formulation of objectives. That                     (r) giving all young people in the Community the
document lists the common goals:                                      opportunity to undergo one or, if possible,
(a) improving the quality and the innovative                          two or more years of initial vocational training
    capacity of Member States’ vocational                             on top of their compulsory education.
    training systems and measures;                                   The second phase of the programme follows
(b) developing the European dimension in voca-                    three general objectives:
    tional training and guidance;                                 (a) improving the skills and competences of
(c) promoting lifelong vocational training and                        people, especially young people, in initial
    supporting associated policies;                                   vocational training at all levels. This may be
(d) encouraging vocational training measures for                      achieved inter alia through work-linked voca-
    unskilled adults;                                                 tional training and apprenticeship, with a view
(e) enhancing the status and attractiveness of                        to facilitating vocational integration and rein-
    VET, and fostering equivalence between                            tegration;
    academic and vocational qualifications;                       (b) improving the quality of, and access to,
(f) promoting vocational training for young                           continuing vocational training and the lifelong
    people and preparing them for adult and                           acquisition of skills and competences, with a
    working life;                                                     view to increasing and developing adapt-
108    Evaluation of systems and programmes




           ability, particularly in order to consolidate      2.3.     Evaluation of the overall
           technological and organisational change;
                                                                       programme, individual
      (c) promoting and reinforcing the contribution of
           vocational training to the process of innova-
                                                                       programmes, particular
           tion, with a view to improving competitive-
                                                                       aspects, etc.
           ness and entrepreneurship, and also consid-
           ering new employment possibilities. Special
                                                              2.3.1. Overall programme
           attention shall be paid in this respect to
                                                              We divide the evaluation of LdV mobility
           fostering cooperation between vocational           measures into two separate areas: implementa-
           training institutions, including universities,     tion of the programme in the EU and implementa-
           and companies, particularly SMEs.                  tion of the programme in individual countries (e.g.
         The objectives of this programme shall be            Germany).
      achieved by means of the following measures:
      (a) support for the transnational mobility of           2.3.1.1. Implementation of the programme in the
           people undergoing vocational training in                       EU
           Europe and of those responsible for training;      Objectives of evaluation of the overall LdV
      (b) support for pilot projects based on transna-        programme, focusing on the effects for the EU:
           tional partnerships designed to develop inno-      (a) comparing the programme’s priorities and the
           vation and improve quality in vocational               quantitative data collected;
           training;                                          (b) identifying differences in the individual coun-
                                                                  tries involved in the programme;
      (c) promotion of language skills, including less
                                                              (c) determining trends in European vocational
           widely used and taught languages and under-
                                                                  training systems;
           standing of different cultures in the context of
                                                              (d) assessing vocational mobility promotion tools
           vocational training;
                                                                  practised throughout Europe (e.g. Europass);
      (d) support for the development of transnational        (e) presenting transnational difficulties regarding
           cooperation      networks     facilitating  the        the programme context (application proce-
           exchange of experience and good practice;              dure, financing, etc.).
      (e) development and updating of Community                  Evaluation reports:
           reference material and comparative data.           (a) Commission interim report of 23 July 1997 on
         In implementing these actions, the Decision              the implementation of the LdV programme
      provides for particular support for transnational           [COM (97) 399 final, not published in the Offi-
      actions to promote and use information and                  cial Journal]
      communication technologies in vocational                    The report is based on both the results of an
      training.                                                   objective external evaluation and the partici-
         The programme objectives have the following              pating countries’ reports on the implementa-
      priorities:                                                 tion and impact of the LdV programme.
      (a) enhancing employability by making VET                   Extracts:
           systems more efficient in Europe;                      Some general trends emerging from the
                                                                  national reports are as follows:
      (b) promoting partnership between training insti-
                                                                  (i) concern for employment and employability
           tutions at all levels, the business sector and
                                                                        is becoming increasingly pronounced in
           the social partners;
                                                                        vocational training policies;
      (c) facilitating the integration of disadvantaged
                                                                  (ii) all the reforms undertaken are aimed at
           persons in the labour market and countering                  improving vocational training and guaran-
           discrimination;                                              teeing its quality;
      (d) encouraging companies to invest in human                (iii) vocational training is becoming decen-
           resources as a business strategy;                            tralised and individualised with more
      (e) exploiting the potential of information and                   responsibility on those involved at local
           communication technologies;                                  and regional levels and the social part-
      (f) improving the transparency of qualifications.                 ners.
                            Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   109




All the Member States stress the importance                       are being made to respond to the continuing
of measures geared to improving the                               changes seem promising. By encouraging the
prospects for social and occupational inte-                       parties concerned to work together, LdV has
gration of vulnerable target groups such as                       made a significant contribution to harmon-
unskilled young people, young unemployed                          ising vocational training.
people, the long-term unemployed, people                          One of the shortcomings of the programme is
with disabilities and immigrants.                                 the poor dissemination of project findings.
The Council Decision estimated that the finan-                    The European Commission is currently paying
cial resources required at Community level to                     particular attention to measures aimed at
implement the LdV programme would be                              improving and disseminating findings at Euro-
ECU 620 million for the period from 1995 to                       pean level. The complexity of the programme
1999. The budgetary authority allocated an                        itself and the cumbersome administrative
overall sum of ECU 139.5 million in 1995 and                      procedures constitute an additional draw-
ECU 154.4 million in 1996. In 1995 and 1996,                      back. The conclusions drawn from experi-
providing funding for 1 542 projects totalling                    ences during the first two calls for proposals
ECU 201.8 million, the LdV programme                              from the national reports and the external
enabled more than 50 000 persons, including                       evaluation report can only help to improve the
22 000 young people undergoing initial                            effectiveness of the programme.
training, 10 000 young workers and                            (b) Commission report of 22 December 2000, on
13 000 higher education students and gradu-                       the implementation of the first phase of the
ates, to benefit from a European mobility grant                   Community action programme LdV [COM
for periods of guidance and training in the                       (2000) 863 final].
Member States and participating countries.                        The report is based on:
The Commission portrays the impact of the                         (i) an external evaluation report by the
programme as apparent on different fronts:                              consultancy firm Deloitte & Touche;
(i) the pilot projects are part of the develop-                   (ii) national reports from the Member States;
      ment of the Member States’ vocational                       (iii) final reports from the social partners.
      training systems and arrangements; the                      LdV has been invaluable in the promotion of
      key players involved in training see the                    transnational initiatives and the internationali-
      programme as an investment priority;                        sation of best practices in vocational training
(ii) by proposing innovative solutions with                       in the quality and content of learning, innova-
      regard to new qualifications, occupational                  tion and the addition of a European dimen-
      profiles and means of access, rapproche-                    sion. Its particular strengths have been the
      ment of schools and enterprises and new                     enhancement of mobility and employability of
      pathways for occupational integration and                   the participants in the projects. It has thereby
      stabilisation, the programme has a signifi-                 benefited not only the participants from
      cant impact vis-à-vis innovation (European                  Member States and EFTA-EEA countries, but
      laboratory for innovation);                                 also those from the applicant countries where
(iii) the programme is often perceived as an                      LdV projects have assisted in the preparation
      opportunity to amplify an existing project                  of national training systems for accession.
      by      fostering    transnationalism  and                  These successes are the foundation upon
      multi-partner cooperation;                                  which the second phase of the programme is
      • the programme makes a major contri-                       being built.
          bution to the development of transna-                   However, not only the strengths but also the
          tional mobility;                                        weaknesses of the first phase must be
      • the impact is even greater when the                       addressed in order to create a solid founda-
          project succeeds in developing genuine                  tion for the second phase of the programme.
          training strategies.                                    The problems experienced during implemen-
The impact of the programme will no doubt                         tation of the first phase relate not only to the
take time to materialise, but the cooperation                     unsatisfactory performance of the contracted
which has been initiated and the efforts which                    technical assistance office, but also to
110    Evaluation of systems and programmes




          complexities within management at the             Commission has paid more attention to the ques-
          central level, and the lack of reciprocity with   tion of evaluation in LdV II. Another consequence
          other training-related programmes. The Euro-      is that evaluations have been commissioned at
          pean Commission has ensured that the              an earlier stage, which has left more time to
          lessons learned from these experiences are        develop the methodology.
          put into practice in the second phase,               Methodological approach of the evaluation:
          through the simplification of procedures and      (a) LdV I, steps in the investigation (Friedrich and
          further decentralisation of the programme’s           Schumacher, 2000)
          management. It also anticipates a clear               Performing a brief overview analysis which
          dissemination strategy for the products and           examines the situation and the current trends
          outcomes of the many transnational pilot              and problems of the national education
          projects in the first phase.                          system. This analysis provides a frame of
          LdV stands to become a key instrument in the          reference for assessing the appropriateness
          implementation of lifelong learning strategies        of the measures implemented and of their
          which offer synergies between the European            emphases.
          policies for education, training and employ-          Appraising implementation reports, compendia,
          ment. Furthermore, the second phase will              application documents, accountability reports
          seek to involve some players more fully in            from national coordination centres and
          transnational vocational training, particularly       projects, etc.
          the social partners and SMEs. This strategy           Drawing up tables and overviews summarising
          reflects the European Commission’s policy of
                                                                the material and financial progress of each part
          promoting reciprocity between related
                                                                of the LdV I programme.
          programmes, which receives a strong
                                                                Systematically     recording     the    projects
          emphasis in the second phase.
                                                                supported. A survey of around 600 projects
                                                                was conducted. The sample reflected the
      2.3.1.2. Implementation of the programme in
                                                                distribution of projects across the individual
               Germany
                                                                project fields. The survey identified the central
      Objectives of evaluation of the LdV programme,
                                                                goals, the dissemination measures under-
      focusing on the effects for Germany:
                                                                taken and how the project findings could be
      (a) identifying the effects and deficits of LdV in
                                                                utilised. Over 200 projects responded to the
          Germany;
                                                                survey. The time restrictions mentioned above
      (b) comparing programme objectives with actual
          effects;                                              made it impossible to increase the response
      (c) summarising the findings from evaluations of          rate by sending out reminders. The data of
          individual measures or from evaluations of            those projects which provided answers were
          programme parts conducted by implementa-              weighted to relate to the total number of
          tion centres (DAAD, InWent, ZAV);                     projects supported. The findings thus provide
      (d) assessing the work of implementation centres;         a representative picture of all measures
      (e) improving efficiency of LdV measures in               supported.
          Germany;                                              Analysing the strengths and weaknesses of
      (f) submitting proposals to the national agencies         the programme by consulting the players
          and the implementation centres.                       involved and independent education experts.
         Evaluation practice:                                   The latter can be divided into three cate-
         The Institut für Wirtschaft- und Sozialforschung       gories: members of the national LdV
      (Economic and Social Research Institute, WSF) in          committee and subcommittees, members of
      Kerpen evaluated the first phase (1995-99) of the         project advisory boards or similar project
      LdV programme. It is also engaged in the evalua-          support bodies and project partners. Around
      tion of the second phase. The methodological              80 independent experts provided information
      approach has now changed. No time was avail-              on the strengths and weaknesses of LdV.
      able to conduct thorough surveys for the evalua-          In addition, programme coordinators shared
      tion of LdV I because the programme was                   their experiences through structured inter-
      approved at the last minute. The European                 views.
                               Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   111




(b) LdV II, method                                               1995-1999 (Evaluation of implementation of the
    In contrast to the evaluation of LdV I, which                LdV programme in Germany from 1995 to 1999).
    had to be completed within just three months,                An enquiry commissioned by the Federal Ministry
    it was possible to issue a long-term contract                of Education and Research. Kerpen: January
    for the evaluation of LdV II. This made it                   2000.
    possible to adopt a multi-stage methodolog-                  (a) The key findings were:
    ical approach, something that is particularly                    (i) the European Commission had a major
    important for data on the sustainability of                            influence on the choice of projects;
    mobility projects.                                               (ii) in Germany coordination was divided
    Examination of the LdV programme draws a                               among seven centres; BIBB had overall
    fundamental distinction between mobility                               responsibility;
    measures and ‘innovative projects’. The latter                   (iii) 56 % of participants were women;
    have particularly required and still require,                    (iv) social partners, experts and authorities
    close cooperation with the National Agency.                            were adequately represented on commit-
    Since the evaluation project was awarded to                            tees;
    WSF, several preparatory meetings have                           (v) application forms were too long and
    taken place (as many as six per year) with the                         complicated;
    National Agency and the implementation                           (vi) online project applications did not func-
    centres.                                                               tion properly.
    The evaluation of mobility measures is                       (b) Extracts from the report relating to mobility
    primarily based on participant questionnaires.                   projects:
    In the first stage at the end of 2001, WSF sent                  About 2 500 LdV projects have been imple-
    questionnaires to around 1 000 interviewees                      mented in Germany to date. Pilot projects,
    three to six months after they had partici-                      multiplier projects, surveys and analyses
    pated in the LdV exchange programme. This                        account for approximately 13.7 % (340) of all
    first group consisted of school pupils, young                    projects since LdV started. Placements and
    people in initial vocational training, young                     exchange programmes account for 86.3 %
    employees and multipliers. Because of the                        (around 2 100 projects).
    specific length of the programmes students                       LdV exchange measures have involved
    were not involved in the first year.                             approximately 30 000 people. The figures
    The questionnaire was drafted in close coop-                     showing the percentages of different types of
    eration with the implementation centres,                         participants in LdV exchange and placement
    which also use the WSF’s questionnaire                           programmes are: trainees 42 %, young
    model for their surveys.                                         employees 17 %, students/recent graduates
    In the second stage at the end of 2002,                          30 %, trainers, etc. 10 %. The programmes
    1 000 new participants (this time including the                  have only involved about one thousandth of
    students) were surveyed, again three to six                      the total population of all these groups,
    months after completing an exchange                              except for trainers. Consequently the
    programme. The 600 members of the first                          programme has had no remarkable quantita-
    group who had completed questionnaires the                       tive effects as might be expected given the
    first time were also questioned again, so that                   low investment. However, we should mention
    the respondents now totalled 1 600. In the                       that national bodies provide few opportunities
    third year, 1 000 new participants and the                       for comparable support programmes, so that
    people from the first and second groups will                     LdV has at least represented a useful
    be surveyed.                                                     enhancement.
    In this way the evaluators hope to gain a                        Project organisers did not conduct systematic
    detailed picture of the effects of exchange                      impact analyses of these placement and
    programmes by the end of the study.                              exchange projects. Furthermore, insufficient
   Evaluation report:                                                time and resources were available for the
   Friedrich and Schumacher: Evaluierung der                         intended ex-post evaluation. This was due to
Umsetzung des Programmes LdV in Deutschland                          budget restrictions imposed by the Commis-
112    Evaluation of systems and programmes




           sion. But analyses of this nature are crucial if   increasing specialist competence, presenting
           we are to identify the conditions under which      new techniques and introducing different
           these measures are particularly successful.        cultures. Each of these goals received 75 points
           Nevertheless, the findings of expert surveys       on a scale of 0 to 100. Far less significant were
           during ex-post evaluations and isolated            boosting company competitiveness and, aston-
           investigations undertaken independently by         ishingly, preparing young people to embark on
           the relevant specialist coordination centres       careers. Each received 23 points. These assess-
           suggest that these measures are the most           ments clearly demonstrate the priorities of
           effective of all support programmes.               short-term exchanges for young people in initial
         Target-group specific exchange programmes:           vocational training, who overwhelmingly domi-
         Most projects have been aimed at young               nate this programme area.
      people undergoing initial vocational training.             In programme area II the main priority was to
      Since 1995, 900 measures have been carried out          respond to the demand for European mobility
      under heading I.1.2.a. This represents 36.5 % of        (100 points), followed by improving specialist
      all measures implemented in Germany and                 competence (98 points) and acquiring language
      42.3 % of all exchanges. The longer-term                skills (93 points). Promoting the appeal of voca-
      exchanges offered to the same target group have         tional training and general exchange of informa-
      played a relatively insignificant role, totalling 64,   tion and experience had little or no relevance.
      i.e. 2.6 % of all projects, 3 % of all exchange            Impact of LdV further training measures:
      projects. The measures gave young people a              (a) Participants
      chance to gain additional vocational skills.                 There has been no systematic investigation of
         Exchanges for young employees have                        the impact of LdV placement and exchange
      consisted of continuing training schemes and                 projects at participant level (e.g. via surveys).
      work placements abroad. Continuing training                  The intended analysis of this kind could not
      courses account for 6.2 % and placements                     be realised as part of the ex-post evaluation
      abroad for 15.3 % of all projects supported since            because of time and cost constraints.
      1995.                                                        However we can affirm that, while the
         Transnational placement programmes for                    exchange programmes do not fully fill a gap
      students or recent graduates account for 3.5 %               in the German education system, they have
      of all projects. The low number of student place-            made a significant contribution towards doing
      ments should not detract from their significance.            so. The findings from the expert survey hint at
      This type of project is characterised by the large           the same conclusion. The experts believed
      number of partners involved and the high number              that of all programme components, place-
      of participants (almost 9 000 since 1995). The               ments and exchanges had had the most
      projects have contained bundles of measures                  impact. These were awarded the very high
      involving students at German universities going              score of 81 on a scale of 0 to 100.
      abroad and foreign students assigned to German               Since no participant impact indicators are
      companies.                                                   available, the following programme impact
         All programme areas have featured projects                analyses are mainly based on providers’ and
      encouraging exchange of trainers. However, only              experts’ comments. It should be borne in mind
      those incorporated in programme area I are                   that providers’ remarks are often biased since
      significant in both number of projects and                   they tend to overestimate their own projects,
      number of participants, representing 21.4 % of all           at least as far as scale of impact is concerned.
      projects. Additional exchange projects have             (b) Projects
      included improvement of language skills (a total             The impact of placement and exchange
      of six projects) and schemes for educational                 programmes on project providers is similar to
      decision-makers (although no precise figures are             that of the pilot schemes. The programmes
      available).                                                  also achieved a distinct improvement in
         The survey of project providers revealed the              competence. Characteristic of these projects
      objectives of exchanges in programme area I,                 is that they directly target participants,
      which focused on initial vocational training, to be          yielding the following effects:
                                   Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   113




    (i) a more positive attitude towards European                    (g) no systematic assessment of data (much of
          mobility among participants (78 points);                       this occurring directly).
    (ii) improved key skills with particular rele-
          vance for the European internal market                     2.3.2.1. LdV evaluation practice at the ZAV
          (73 points);                                               In Germany applications for LdV mobility projects
    (iii) increased transnational experience (72                     are handled and approved by different offices,
          points);                                                   depending on which target group applicants
    (iv) improved language training (71 points).                     belong to. These are:
(c) Programme level                                                     The following statements refer to ZAV’s partic-
    The impact of the exchanges seems to have                        ular area of activity, providing work placements
    been extraordinarily high (81 index points) but                  abroad for young employees.
    one must remember that the quantitative                             This is a heterogeneous target group, since
    scope was limited from the outset due to the                     people of all ages can participate in the
    low level of funding available for measures of                   measures. Because ZAV is an institution of the
    this nature.
                                                                     German Federal Labour Office, its implementa-
    The programme also helped to reinforce the
                                                                     tion of LdV projects usually focuses on the labour
    important cooperation between schools,
                                                                     market and worker employability. This distin-
    training institutions and enterprises (68
                                                                     guishes the organisation from the other two
    points), a crucial area of practical initial and
                                                                     implementation centres, InWent and DAAD, which
    continuing vocational training.
                                                                     concentrate more on education, training and
2.3.2. Evaluation of individual measures and                         pedagogical issues.
       particular aspects, in Germany and                               Two different categories of evaluation exist:
       elsewhere                                                     (a) Category 1: LdV programme evaluations in
Objectives of the evaluation of measures:                                Germany
(a) quality assurance,                                                   WSF in Kerpen, which carried out the evalu-
(b) provision of support and advice to projects,                         ation of the first phase, is also evaluating
(c) feedback for evaluators’ own work,                                   the second phase of the LdV programme.
(d) comparison of project objectives with actual                         Evaluation has involved surveys of the
    impact,                                                              implementation centres. A report on the first
(e) increased efficiency of individual projects,                         phase of the LdV programme is available. To
(f) often simply a source of information for the                         date, however, it has received limited atten-
    implementation of the programme in Germany,                          tion.




Table 1: Applications for LdV mobility projects: target groups and implementation authority

 Target group                                                Duration                                 Implementation authority

 Young people undergoing initial                             short: 3-12 weeks                        InWent
 vocational training                                         long: 13 weeks – 9 months
 Young employees:                                            8 weeks – 12 months                      • ZAV
 • in work placements abroad                                                                          • InWent
 • in vocational (school-based) continuing training
 Students and graduates on work                              3-12 months (students)                   DAAD
 placements (from university/college)                        2-12 months (graduates)
 Vocational training decision-makers:                        1-6 weeks                                • InWent
 • Trainers                                                                                           • DAAD
 • Academic and business staff exchanges
114    Evaluation of systems and programmes




      (b) Category 2: evaluation of the measures super-          evaluations. The implementation centres
          vised by the relevant implementation centres           exploit the reporting obligation prescribed by
          (ZAV; DAAD; InWent)                                    the European Commission. Participants and
          ZAV pays greatest attention to the evaluation          providers have submitted to ZAV interim and
          of measures. During the first phase of LdV it          final reports on approximately 50 approved
          conducted its own surveys of participants              projects (out of 60-80 applications). The
          who had spent between three and six months             reports have a uniform structure.
          working abroad. The response rate was                  Before the final project payment can be
          between 60 and 70 %. The focus was on                  made, the success of a project is assessed
          collecting data for labour-market statistics.          by comparing the application with the final
         European Commission regulations stipulate               report. The results of this assessment are not
      that implementation centres must evaluate and              recorded.
      monitor LdV II projects. ZAV is therefore currently        Participants’ reports are analysed with the
      conducting a participant survey based on experi-           help of a table which records their assess-
      ences gleaned during LdV I. The survey has been            ment of the most important project phases.
      adapted to the requirements of InWent and DAAD             The implementation centre records any
      so that it can be used for programme evaluation            conspicuous entries and discusses them
      (category 1). In contrast to earlier studies, which        directly with the providers of the relevant
      served purely statistical purposes (e.g. reintegra-        programme. No further assessment of the
      tion into the labour market, levels of satisfaction        data from participant reports is planned.
      with ZAV) and were therefore anonymous, the            (c) Criticism and recommendations
      latest participant surveys refer to specific indi-         More thorough recording of the attitudes and
      vidual measures.                                           opinions of enterprises providing placements
         The three implementation centres are planning           would be desirable. Since ZAV focuses its
      a joint strategy for conducting future project eval-       activities on the labour market and on
      uation.                                                    employability, the enterprises involved in LdV
      (a) Monitoring                                             clearly have a crucial role.
          Continuing project evaluation or monitoring            A sustainability study should certainly be
          will increase in significance. InWent has              conducted but should be assigned to an
          developed guidelines for project visits in             outside body because of implementing
          Germany and abroad. They are intended to               centres’ limited time and financial resources.
          facilitate systematic assessment of these              This would have the advantage of alleviating
          visits. Projects received spontaneous visits           providers’ fears of being disregarded when
          during the first phase but no cross-project            new project contracts are awarded.
          assessment of findings took place.                     Another way to increase the range of quality
      (b) Providers’ interim and final reports, partici-         assurance measures would be to integrate
          pants’ reports                                         individual evaluation steps into the project,
          Providers’ and participants’ reports are still         i.e. project providers would conduct sustain-
          the most important element of LdV project              ability studies themselves.




      Table 2: Raster for assessment of the most important project phases of LdV mobility projects
               from the point of the participants
                                                 Good          Average       Unsatisfactory       Reasons

       Information/preparation/organisation
       Language course
       Accommodation/catering
       Accompanying programme
       Support offered in host country
       Placement
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   115




2.3.2.2. LdV evaluation practice at InWent                            annual supervisory visits abroad are planned
(a) Conference, annual general meeting                                for the second phase.
    The LdV annual general meeting is regarded                        A set of guidelines for supervisory visits has
    as the most important link in the programme                       been developed as methodological support
    and project chain. It is seen as a service for                    for monitoring. It categorises results as
    providers, permitting dialogue between the                        follows: overview of the entire project; prod-
    providers of individual measures and the                          ucts/interim results/final results; dissemina-
    implementation organisations. It offers                           tion strategy; work plan; partnerships;
    250-300 project providers a platform to                           financing/budgeting of grant and results of
    discuss any problems that have emerged and                        financial audit.
    any difficulties that may be foreseen. Since                      In Germany 10 projects will be subjected to
    2002, the annual general meeting has been                         financial audit. The most important selection
    jointly staged by the three implementation                        criterion for these 10 projects will be the value
    centres exclusively for LdV projects. The                         of the contract, followed by the target group
                                                                      and other pertinent data. Of these
    advantage of this over earlier meetings, which
                                                                      10 projects, 5 will be chosen to be the focus
    also included Socrates providers, is that
                                                                      of supervisory visits by InWent in the context
    discussions are focused on the matter in
                                                                      of an assessment seminar. Standardised
    hand. The details given in project applications
                                                                      reports of the outcomes of these reports will
    on the intended evaluation process are one of
                                                                      be drawn up.
    the selection criteria for project sponsorship.
                                                                  (d) Treatment of evaluation findings
(b) Providers’ interim and final reports, partici-
                                                                      Once a year, about three months before the
    pants’ reports
                                                                      application deadline, there is an opportunity
    The appraisal of providers’ and participants’                     to make use of the findings and experiences
    reports has changed from LdV I to LdV II. In                      of previous years in designing new projects.
    the first phase, only around 10 % of                              For example, evaluation reports are used
    providers’ reports (final reports and interim                     when updating Internet homepages in order
    reports if projects lasted over 18 months)                        to draw attention to possible changes, e.g.
    were closely examined. Even participants’                         accountancy procedures, duration of place-
    reports were only spot-checked.                                   ments, etc. Various InWent task forces focus
    InWent is aiming for a higher standard of                         on different issues during these three months.
    report evaluation for the second phase of the                     This has led to publication of a booklet on
    programme so that 20-30 % of providers’                           long-term measures.
    reports are investigated according to a stan-
    dardised process. The German Craft Trades
    Institute in Cologne has drafted an assess-
                                                                  2.4.     Summary
    ment form expressly for this purpose. Partici-
    pants’ reports remain relatively unstructured,                The second phase of the LdV programme pays
    but more are assessed.                                        more attention to evaluation design for both indi-
    In the EU’s view, the provider of an activity is              vidual measures and the programme as a whole.
    the key partner of the implementation centre.                 At the application stage itself and during subse-
    Assessment results are submitted to the                       quent monitoring of activities, questions of evalu-
    European Commission once a quarter.                           ation play a significant role in determining
(c) Monitoring                                                    whether the measure receives support.
    In the future, monitoring will play a key role in                Each year the measures which fall under LdV
    quality assurance. Arranging more supervi-                    are evaluated. This is a major task but the coordi-
    sory visits is one of the European Commis-                    nation of the individual measures could be
    sion’s requirements for the implementation of                 improved by those involved in this area. Often
    LdV II. Onsite visits were rare in the first                  data are collected which help implementation
    phase and only occurred if problems arose in                  centres to improve the quality of the programme
    the host country. At least four and usually six               or its measures in the short term but which are no
116    Evaluation of systems and programmes




      longer available for subsequent, more in-depth            In general, the method adopted for the evalua-
      investigations.                                        tion of the LdV programme and its impact is
         To date, evaluation methods have not usually        praiseworthy, since the three-year study involving
      appeared to take into account the stated               several groups should permit conclusions to be
      programme objectives. Instead, the priority has        drawn about objectives (a) and (b).
      seemed to be whether a project was successfully           However, useful findings regarding objective (c)
      organised and whether participants did as well as      are unlikely. At the moment, evaluators do not
      possible.                                              systematically consider the comments and opin-
         A look at the most important objectives of          ions of the enterprises involved. The only contri-
      LdV I (Section 2.2) reveals that the programme         bution the evaluation might make towards fulfilling
      designers wanted to avoid expressing measur-           objective (c) would be in providing a best practice
      able goals. In principle they were hoping to gain      model (Lauterbach, 2003, p. 108 et seq.).
      support for vocational training throughout Europe         More systematic assessment of providers’ and
      without spelling out the opportunities for inter-      participants’ reports could provide additional
      vention offered by transnational exchange              information on the impact of mobility measures
      programmes.                                            on vocational training. However, appraisals of this
         Therefore, the evaluation reports on LdV I          nature are very demanding, and implementation
      contain little information on the actual, verifiable   centres are not normally able to carry them out.
      impact of LdV mobility measures on vocational          One prerequisite would be the introduction of a
      training in Germany. The general assumption has        reporting system with a standardised report
      been that a suitable number of successful indi-        model, increased assistance in writing reports
      vidual measures with corresponding numbers of          and investigation of appropriate electronic
      participants would automatically have a positive       assessment procedures. It would be sensible to
      effect on the Europeanisation of vocational            commission third parties to carry out these tasks.
      training in Germany. However, little empirical            If the standards of the JCSEE (1994, 2000) and
      support for this hypothesis has been apparent to       the German Evaluation Society (DeGEval) are
      date.                                                  taken as yardsticks, the value and usefulness of
         It is to be expected that the final report on the   LdV evaluation could certainly be increased.
      evaluation of LdV II will contain more references      According to DeGEval the four basic characteris-
      to goal attainment.                                    tics of an evaluation are utility, feasibility, fairness
         Core objectives of LdV II:                          and accuracy. These four basic characteristics
      (a) improving skills and competences of people,        can be divided further into sub-categories. Those
           especially young people, in initial vocational    of particular relevance to increasing the quality of
           training, with a view to promoting their          LdV evaluation are to be found under Point 1 as
           employability at all levels;                      ‘clarification of the purposes of the evaluation’
      (b) improving quality of continuing vocational         (more precise definition of the purposes of the
           training and access to lifelong acquisition of    individual stages of programme and project eval-
           skills and competences, with a view to            uation) and ‘timing of evaluation’ (contracting
           increasing and developing adaptability,           evaluations early so that soundly based methods
           particularly to technological and organisa-       can be developed and sufficient time allowed for
           tional change;                                    coordination with the institutions involved, imple-
      (c) promoting and reinforcing the contribution of      mentation centres and national agencies; under
           vocational training to the process of innova-     Point 2 as ‘appropriate procedures’ (more effi-
           tion with a view to improving competitiveness     cient use of the reporting system, avoidance of
           and entrepreneurship and creating new             repetition of statements of participants in reports
           employment opportunities.                         and questionnaires) and as ‘efficiency of evalua-
         Improved coordination of evaluation of projects     tion’ (sensible division of labour, e.g. drawing in
      (ZAV and InWent) and programme (WSF) will              third parties or providers of individual projects);
      make it possible to comment about employability        and under Point 4 as ‘context analysis’
      (ZAV) and continuing vocational training (InWent       (supporting research into the Europeanisation of
      and WSF).                                              vocational training in training institutions and
                                                                                                      Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   117




enterprises) and ‘meta-evaluation’ (processing of                                                                                          Key characteristics of cluster evaluations are
data for further investigations).                                                                                                       as follows:
   Evaluation of the practical and financial aspects                                                                                    (a) cluster evaluations investigate a group of
of the LdV mobility programme and its individual                                                                                            projects to identify shared themes through
projects should be guided by JCSEE or DeGEval                                                                                               comparative observation;
standards. Our recommendation would be to take                                                                                          (b) they do not just try to understand what
a bottom-up approach, since the findings of                                                                                                 happens within projects, but also ask why;
studies into individual projects could be incorpo-                                                                                      (c) they are carried out in cooperation with all
rated into evaluation of the mobility programme                                                                                             those     concerned.        Projects    managers
and subsequently of the entire LdV programme. It                                                                                            providers, those commissioning the evalua-
would seem sensible to divide up evaluation of                                                                                              tion and evaluators themselves are all
the programme as a whole according to project                                                                                               involved in the process and everyone can
type (mobility, innovative projects, etc.) because                                                                                          profit from the findings;
of the diversity of measures.                                                                                                           (d) project managers and evaluators have a
   Despite this prior division, cluster evaluation                                                                                          confidential relationship. Information is only
would be a suitable methodological approach to                                                                                              released if it is relevant to the programme, but
evaluating LdV mobility projects. The heterogeneous                                                                                         data on individual projects are never divulged.
financial and structural frameworks of the mobility                                                                                         This guarantees that project coordinators are
projects demand an evaluation method developed                                                                                              able to report frankly to evaluators on the
for programmes with a common purpose but whose                                                                                              realities of their work, on problems, frustra-
individual projects are relatively independent and                                                                                          tions and successes. This increases the worth
have varying strategies, contexts, etc.                                                                                                     of the evaluation findings.




Figure 1: Evaluation structures of the LdV mobility programme


                                                                                                                         Planning,
                                                                                                                     national agency,
                                                                                                            implementation centres (InWent, etc.)

                                                                                                                                                                                 Self evaluation
                               dialogue with programme planners and




                                                                                                              Annual programme 1997, etc.
                                                                      implementers not systematic




                                                                                                                                                                              Individual formative
                                                                                                                                                                                and summative
       Summative evaluation:




                                                                                                               Various projects and providers                                    evaluation by
                                                                                                                                                                                implementation
                                                                                                                                                                                     centre
                                                                                                        1               2                3           4, etc.                     Questionnaire,
                                                                                                                                                                               observations, etc.




                                                                                                    Range of assessment, procedures for assessment of                             Report on
                                                                                                     individual, programmes by implementation centres                             evaluation
                                                                                                                                                                                 of the entire
                                                                                                            Evaluation of the entire programme,                                  programme
                                                                                                                  not individual projects
 3. Case study 2: European Community Study Visits
    programme for those responsible for Vocational
    Training (CSV)

3.1.   General framework                                              This partial allocation of costs to national
                                                                    budgets explains why countries are interested in
CSV has operated since 1985 under a resolution                      evaluation of the segments of CSV organised by
of the Council of Ministers of 13 July 1983 as an                   their national support agencies.
action programme to implement a European
Community vocational training policy in the 10
Member States (Belgium, Denmark, Germany,                           3.2.    Programme objectives
Greece, France, Ireland, Italy, Luxembourg,
the Netherlands and the UK).                                        ‘The prime aim of the programme is to encourage
   The accession to the EU of Portugal (1986),                      European-level exchanges and discussion among
Spain (1986), Austria, Finland and Sweden (1995)                    those responsible for vocational training on subjects
has significantly expanded the territory of appli-                  of common interest.’ (Cedefop, 2002, p. 1) (11).
cation. The programme was integrated into LdV                          Besides personal familiarisation with a voca-
in 1995 as a supporting measure (Council Deci-                      tional training system in one participating country,
sion of 6 December 1994 on LdV I).                                  other important benefits of the programme are
   That year, Norway and Iceland received permis-                   information flow and exchange of experience and
sion to participate. LdV II (Council Decision of                    views      (supranational    exchange)      between
26 April 1999) integrated CSV into the mobility                     members of the study visit group, who generally
policy (II 1.c). Apart from the above-mentioned                     represent various stakeholders such as a social
Member States, in 2003 the future Member States                     partner (e.g. a programme in France with 10 to
(Bulgaria, Cyprus, the Czech Republic, Estonia,                     15 experts from various countries involved in
Hungary, Latvia, Lithuania, Malta, Poland,                          CSV, excluding the host, France).
Romania, Slovakia and Slovenia, together with                          The visits are opportunities for participants to
Liechtenstein and Turkey (both under negotiation)                   profit from the experiences of other vocational
will participate, totalling 31 nations.                             training systems, especially from VET innova-
   The European Commission entrusted Cedefop                        tions. The aim should be to establish international
with programme implementation. Cedefop organ-                       networks and to encourage active involvement in
ises CSV in conjunction with national liaison offi-                 other pertinent activities, such as planning and
cers (NLOs), who may be supported by national                       implementing vocational training policy measures
agencies (9). Cedefop rules (e.g. participant cost                  in Member States and other countries taking part
sharing) govern programme budgeting. CSV is a                       in the programme.
separate Cedefop budget item. Each country                             The fundamental European policy objective of
usually finances the national support agencies                      encouraging reciprocal understanding of voca-
and the many programme organisation expenses                        tional training systems, stands over and above
(e.g. lecture fees) (10).                                           these narrower, more focused objectives.


(9) Each country has its own structure. In many cases implementation is carried out by members of another organisation which is
     involved in educational programmes and/or initiatives, e.g. LdV agencies, CDG (now InWent), the British Council, etc. Func-
     tions and tasks are divided differently between the NLOs and programme organisers in each country in accordance with
     varying national government structures and policies.
(10) PHARE funds cover grants for participants from future Member States who are members of PHARE programmes. Other coun-
     tries such as Norway and Iceland must cover participants’ bursaries out of their own resources.
(11) The catalogue is trilingual (English, French, German). In German this passage is worded: ‘Mit diesem Programm sollen in erster
     Linie Austausch und Diskussion zwischen Verantwortlichen im Berufsbildungsbereich zu Themen von gemeinsamen Interesse
     auf europäischer Ebene gefördert werden.’ And in French: ‘L’objectif premier de ce programme est de stimuler l’échange et la
     réflexion entre responsables de la formation professionnelle sur des sujets d’intérêt commun au niveau européen.’
                                    Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   119




   CSV, a wide-ranging Cedefop initiative aimed                          Since many months may elapse between
directly at the general public, raises the profile of                 application and visit, high cancellation rates are
the organisation and indirectly promotes aware-                       common. Reducing the number of dropouts is a
ness of the EU programmes supporting voca-                            permanent challenge for the CSV central admin-
tional training in the countries involved.                            istration at Cedefop, the national support agen-
                                                                      cies and NLOs.
3.2.1. Programme participants                                            Cedefop awards participants a grant toward
The programme targets vocational training deci-                       their travel and accommodation expenses (12).
sion-makers and multipliers. Addressees include
government and business representatives, social                       3.2.2. Programme procedure and content
partners, vocational training institutions and VET                    Individually themed study visits for groups of 10
researchers. There should be arrangements for                         to 15 members from the countries involved (see
the social partners to designate a certain number                     above) with a variety of professional ‘horizons’,
of participants.                                                      meet in a given country whose residents do not
   This often rigid ‘quota system’ is not unani-                      ‘participate’ in ‘home’ sessions. Usually a guide
mously applauded. However, the study visit                            accompanies the group as a ‘cultural’ mediator
programme is the only programme that                                  between the guests and the host country.
addresses the social partners explicitly. For this                       The themes are set annually and are valid for
reason Cedefop and the social partners on the                         two to three years. They are the product of nego-
Cedefop Management Board are also keen to
                                                                      tiations between the theme selection committee,
ensure participation in this programme by both
                                                                      the NLOs and the Cedefop Management Board in
labour and management, who contribute heavily
                                                                      accordance with LdV specifications. The themes
to vocational training in many CSV countries. EU
                                                                      are prescribed but NLOs have scope to set
educational policy requires increased social
                                                                      national emphases/priorities within the annual
partner involvement and this is the rationale
                                                                      theme definitions. Even the ‘general’ topics
behind participation ‘targets’ for these groups.
                                                                      (vocational training for young people, adult VET)
   A working knowledge of at least one other EU
language in addition to the mother tongue is desir-                   are usually given a certain focus.
able. The lingua franca will be predetermined sepa-                      Each CSV country is involved in two kinds of
rately for each measure but with rare exceptions it                   programmes, incoming measures at home and
will be English. There are 70 measures planned for                    outgoing measures abroad. For instance, in
2003, four will be in German, one bilingual (German                   Germany individuals are chosen to join Danes
and English), one in Spanish and seven in French.                     and Spaniards at a measure organised in France.
Cedefop offers interpreting support to facilitate                     The German programme coordinator organises
communication between visitors and the                                CSV incoming measures for persons selected in
subject-matter experts in the host country who are                    other participating countries. This arrangement
not sufficiently versed in the chosen language.                       ensures that groups contain members from a
   Applications are submitted to the NLOs, who                        range of nations.
make a preselection and forward the shortlist to                         The national agency (13) organises the
Cedefop. The coordinators in Thessaloniki deter-                      measure, and the NLO is in charge. In 2000-02,
mine the constitution of the multinational group.                     the figures for Germany were:


Table 3: The CSV: figures for Germany 2000-02 (incoming, outgoing)

                                                2000                                2001                                2002

 Outgoing (Germans)                               76                                 71                                  71
 Incoming (other countries)                       47                                 52                                  72




(12) Cf. Footnote 11 and Section 3.1 General framework.
(13) Cf. Footnote 9.
120    Evaluation of systems and programmes




         In principle, populous countries organise                         sion of measures as the number of participating
      several measures (e.g. six each in the case of                       countries increases (e.g. accession of newcomers
      Germany and the UK), while ‘smaller’ countries                       to the EU (15) and associated countries), partici-
      often only host one. Member States have organ-                       pation is growing steadily (from 714 in 2001 to
      ised approximately the same number of                                750 in 2002). This trend is expected to continue.
      programme measures for many years, about                                All participating countries are advised to send
      56-59 annually. However, the scale of the                            their prospective participants to orientation semi-
      programme and consequently the burden on the                         nars. Their format depends on financial and
      central organisation at Cedefop are constantly                       personnel resources and other circumstances in
      increasing due to the participation of other Euro-                   individual countries. Germany is one country that
      pean countries (Section 1). In 2003 a total of                       conducts such seminars. Comparability and
      26 countries will be involved in the planned                         transferability of vocational training systems was
      70 measures with 7 thematic focuses. If neces-                       the theme in March 2003, for example.
      sary, e.g. for a new field such as ‘informal
      training’, they are prepared by having one NLO                       3.2.3. Peculiarities, reporting
      offer a workshop for all of his/her counterparts.                    For several years participants have written short
         Normally measures last five days and used to                      group reports. These are intended to concentrate
      concentrate on the (initial or continuing) voca-                     on analysis and assessment of the theme of the
      tional training system of the host country. The                      visit, with more general consideration of what
      1997 meeting in Copenhagen led to the introduc-                      was presented and experienced and the organi-
      tion of supplementary three-day (14) thematic                        sation of the measure in question. Portrayals of
      measures. Thematic events have now become                            the system investigated are not the purpose,
      standard. The special themes for 2001 and 2002                       descriptive elements should always be analytical.
      in Germany were: ICT in SMEs, the quality of
      vocational training systems and the role of univer-
      sities in initial/continuing training.
                                                                           3.3.     Evaluation of the programme
         Currently the host country decides on the
      duration of each measure. Themed events may
                                                                                    as a whole, individual
      therefore last four or five days and general                                  programmes, particular
      sessions on the vocational training system only                               aspects, etc.
      three days. Variation in the length of measures
      provides flexibility to adapt to national variants of
      the vocational training system and to implement                      3.3.1. Programme dimension, evaluation
      European and national priorities.                                           stakes and documentation of findings
         Specification of themes through discussion                        The CSV programme description, in which it was
      and agreement takes place together with a                            possible only to outline the developments since
      critique of the current programme at annual                          its inception in 1985, nevertheless gives an indi-
      meetings (Copenhagen 1997, Vienna 1998,                              cation of the many parameters requiring evalua-
      Helsinki 1999, Lisbon 2000, Thessaloniki 2001,                       tion. Programme figures have climbed steadily.
      Berlin 2002) of the NLOs, staff from the coordi-                        In 2003 the established programme offers
      nating body (Cedefop) and appropriate Commis-                        almost 800 persons from 31 countries 70 measures
      sion officials from Brussels, social partners and                    in 26 countries encompassing 7 thematic areas.
      Cedefop Management Board members.                                    Since 1985 several thousand individuals have
         In 2000 a total of 634 people participated in                     benefited. CSV findings are expected to make a
      63 study trips. Seventeen dealt with vocational                      major contribution to mastering the challenges
      training for young people. Thanks to the expan-                      currently addressed by the LdV II focus on mobility.




      (14) Experts on a certain theme usually only have a limited amount of time and can rarely afford to take a whole week off, including
           travel to and from the visit.
      (15) Future Member States may already participate (linked to LdV participation).
                               Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   121




   ‘Programme results’ consisting simply of                      (b) organisation of the overall programme
Cedefop, NLO and/or national support agency                           (Cedefop);
annual reports can hardly do justice to these                    (c) organisation of measures independently
figures and to ambitious programme goals such                         conducted by NLOs and/or agencies;
as sharing thoughts, disseminating vocational                    (d) national selection (free and quota system) and
innovations, international networking and mutual                      survey of participants (e.g. motivation, match
understanding of national VET systems. They                           between themes and occupational field, yield
merit independent evaluations and supplemen-                          and report);
tary publications documenting programme find-                    (e) implementation of general themes in national
ings, e.g. participants’ reports, workshop presen-                    measures;
tations, dissemination projects. It would benefit
                                                                 (f) participants’ reporting (e.g. analysis of struc-
evaluation projects if this aspect, which reflects
                                                                      tures observed in the host country, conclu-
the complexity of the situation, could be
                                                                      sions for their own work) and circulation of
expanded and refined.
                                                                      reports;
                                                                 (g) group dynamics in the individual measures;
3.3.2. Scope of the evaluation and focal points
Evaluation could focus on the entire programme                   (h) dissemination in the national context and on a
in a given year; on individual types of measures,                     European scale,
e.g. a particular theme or the length of the                     (i) further development of a contextualised
measure, three vs. five days; on specific visitor                     understanding of confrontational analysis in
groups, e.g. social partners, divided into                            the host country;
employers and employees, educational adminis-                    (j) development of intercultural skills;
trators or researchers or on a particular partner                (k) continuing training behaviour following the
country. The populous countries involved since                        measure as an outcome of deficit analysis;
the programme began in 1985 would be appro-                      (l) international networking;
priate because of the greater sample size in both                (m) correlation between ‘prior educational level’
longitudinal and cross-sectional studies. The                         (intercultural understanding, system famil-
selection criteria should be based on social                          iarity, language skills) and success of the
science research criteria rather than educational                     programme/measure;
policy considerations such as a ‘particularly                    (n) NLO share in the success of outgoing and
advanced vocational training system’ or ‘greater                      incoming measures;
need for reform’, in order to evaluate the extent to             (o) support given by electronic platforms as a
which the study visits contribute to reflection,                      function of programme success;
further development, etc.                                        (p) role of annual meetings.
   In order to study the process of change, there                   It is easy to identify and to appreciate the
should also be discussion of whether only one
                                                                 correlations between three complexes to which
annual programme should be evaluated or
                                                                 most of the above questions can apply:
whether the preceding periods should be included
                                                                 (a) national programme implementation (host
in the investigation. A distinction should be made
                                                                      country);
between case studies and overall accounts.
                                                                 (b) national programme participation (partici-
   Regardless of the scope of an evaluation in
                                                                      pants);
terms of scale of programme, the focus of the
evaluation must also be defined in programme                     (c) overall organisation by Cedefop combined
goals,     programme         implementation     and                   with the European dimension.
programme success (dissemination and durability).                   These could be given concrete form in terms of
   For the 70 measures in 2003, each boasting                    the focal points/themes cited as illustrations.
multinational groups of participants, it would also                 Developing the list of themes for evaluation
be necessary to explore the following focal                      and the consequent design of the investigation
points/topics:                                                   requires thorough consultation between the eval-
(a) the match between the themes (framework                      uation team and the programme organisers as a
     themes and individual thematic focuses) and                 basis for decisions on the depth and scope of the
     (CSV, LdV) programme objectives;                            evaluation.
122    Evaluation of systems and programmes




      3.3.3. Evaluation material, data, procedures                 are vital steps toward the Europeanisation of
             and costs                                             their field. The planners hoped that CSV evalu-
      The undisputed merits of evaluation are kept                 ation could help to promote transparency and
      within manageable bounds by the scope and                    acceptance. Consequently, BMBF commis-
      emphases of the evaluation. These should dictate             sioned a short-term evaluation of CSV for the
      what materials and data form the basis of the                1995-98 programme years, confined to
      evaluation. This selection cannot be made                    German participants and outsiders attending
      reasonably without sifting evidence such as                  CSV measures in Germany.
      assessments of organisers’ and participants’                      Here is a brief outline of this 1995-98 study.
      reports, questioning organisers, interviewing
                                                                   Initial analysis of background material and
      participants (by phone, questionnaires, face to
                                                                   literature, EU policy papers on the LdV action
      face, etc.) and complex use of qualitative and/or
                                                                   programme and interviews with German
      quantitative evaluation tools such as auditing,
                                                                   programme managers allowed definition of
      e.g. path analysis and document analysis.
                                                                   the goals of the investigation, which were
         The available financial backing (evaluation
                                                                   subsequently modified in dialogue with those
      costs) indirectly influences the scope of the eval-
                                                                   responsible for the programme (InWent,
      uation and, consequently, evaluation procedure.
                                                                   BMBF). The questions the investigation was
      3.3.4. Examples of evaluation                                to answer were:
      Two examples serve to demonstrate evaluation                 (i) Who represents Germany in the CSV
      options for a thoroughly comprehensive and                         programme and which participants
      sophisticated programme. One is a national eval-                   responded to the survey? (What criteria
      uation in a populous country, namely Germany.                      are applied in selecting participants?)
      The second is an overall CSV evaluation. More                (ii) How can we explain the high participant
      insight is provided by citing the measures taken                   cancellation rate?
      by programme organisers to support (continuing)              (iii) What are the motives of German partici-
      evaluation, i.e. direct integration of evaluation into             pants in CSV?
      the programme. Evaluation findings interest a                (iv) How do participants rate CSV programme
      wider circle than the European Commission,                         implementation?
      Cedefop and the NLOs. Achieving the intended                 (v) Does the CSV programme contribute to
      multiplier effect necessitates informing target                    establishing      contacts,      international
      groups in areas designated for dissemination.                      networking and skilling?
      This applies particularly to reporting by partici-           (vi) Does the CSV programme perform its
      pants, including results of dissemination projects,                function of conveying knowledge about
      etc., and to workshops scheduled to prepare
                                                                         foreign VET systems?
      programmes and to establish programme
                                                               (b) Evaluation design
      outcomes. Publication procedure will therefore
                                                                   Different methods of investigation may lead to
      also be included in this case study.
                                                                   either conflicting or similar results to the same
                                                                   questions. Therefore, an overall approach,
      3.3.4.1. National evaluation (Germany 1995-98)
      (a) Evaluation goal and operationalised investiga-           analogous to the multitrait-multimethod
          tion objectives                                          system, was designed. The model delineates
          From 1985 to 1998 a total of 1 341 persons               and portrays the ability of various research
          participated in CSV measures conducted by                tools to identify similarities and differences
          German organisers on behalf of Cedefop and               and the thinking behind them. This approach
          the Federal Ministry of Education and                    permits internal validation of the interpretation
          Research (BMBF). This figure shows the                   procedure. Statements are internally valid if
          significance of CSV within LdV and led                   the use of different research tools produces
          programme planners in Germany to reflect on              comparable conclusions.
          why VET policy-makers’ short stays abroad            (c) Research tools and data sets
                                     Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   123




Table 4: Evaluation of the CSV referred to Germany 1995-98: research tools and data sets

 Data sets                                                           Populations

 1997 and 1998 questionnaire responses                               German participants
 Observations (field notes) from 1997 and 1998
                                                                     German participants
 preparation and networking seminars
 Observations (field notes) on a 1997
                                                                     Multinational group of participants
 Cedefop workshop in Munich
 1995-96 participants’ reports on measures
                                                                     Multinational group with German participants
 in non-German EU countries with German participants
 1995-96 reports by participants visiting Germany                    Multinational group excluding German participants




    This gave the evaluation three focal points: (i)                             • reports by German participants and
    evaluation of participants’ reports and other                                   accounts of groups which included
    files/documents; (ii) questioning of German                                     Germans;
    participants; (iii) participatory observation of                             • reports by participants in CSV measures
    sample programme implementations.                                               in Germany, excluding Germans.
    (i) 1995-96 participants’ reports                                            The 1995-96 mandatory reports were
         At the end of their trip, participants were                             subjected to a qualitative content analysis
         required to draft a short common report                                 to check the statements drawn from the
         to provide an indication of how the study                               questionnaires and to answer questions
         visit had gone, and of its usefulness.                                  on the implementation and benefits of the
         Cedefop furnished an outline of desired                                 CSV programme. The following checklist
         contents, but this was not binding.                                     for assessment of participants’ reports
         Consequently the quality of the reports                                 was derived from the questions posed by
         varied significantly. Some were very short                              the evaluation study.
         and too general and most were group                                (ii) Survey of German participants
         accounts (16), the products of a multina-                               A questionnaire was used to measure the
         tional group which offered no scope for                                 expectations,     attitudes,   impressions,
         an individual’s statement. It was not                                   opinions and judgements of former and
         possible to determine whether all partici-                              future German participants. The descrip-
         pants had always contributed equally to                                 tive and statistical data in the question-
         the composition of the report or whether a                              naire responses were analysed, while the
         few ‘spokespersons’ with linguistic profi-                              characteristics and preconceptions of the
         ciency were the primary authors of the                                  participants were treated separately.
         opinions and assessments. Since more                                    The 1997 questionnaires were distributed
         than one report was submitted from most                                 to former and future CSV participants and
         countries however, we can presume that                                  covered the following areas:
         the accounts adequately reflected the                                   • critical confrontations and their assumed
         views of the entire sample. A question-                                    causes;
         naire was devised to obtain individual                                  • positive interactions and their assumed
         statements, primarily from German partic-                                  causes;
         ipants. The evaluation assessed partici-                                • perceptions about participants from
         pants’ reports covering 1995 and 1996. A                                   different cultures and contacts in the
         distinction was made between:                                              host country;



(16) Participants were asked (by Cedefop) to draw up a group report; this did not exclude individual reports (e.g. by people who
     might find it easier to express themselves outside the group).
124    Evaluation of systems and programmes




                 • assessment of networking through the                     on funding of training activities served to
                    CSV programme;                                          evaluate the quality and group dynamics
                 • positive and negative impressions of                     of these measures.
                    the implementation of the measure;                      Participatory observation is designed to
                 • participants’ objectives and major                       produce the greatest possible rapport
                    aspects of the measure.                                 between the researcher and the subjects
                 Since, with rare exceptions, only future                   in order to obtain insider perspectives. A
                 participants attended the orientation                      semi-standardised procedure is the best
                 seminar in 1998, the questionnaire was                     that can be achieved. Before seminar and
                 then modified. The 1998 version was                        workshop participation, guidelines for
                 divided into five clusters:                                observation were drawn up on the basis
                 • general data on personal characteristics;                of questions arising out of the evaluation
                 • goals related to the CSV programme;                      study. The notes made during participa-
                 • preparation for the CSV programme;                       tory observation were analysed qualita-
                 • networking;                                              tively and presented in the evaluation.
                 • assessment of and suggestions for                (d) Data analysis and findings were subdivided into:
                    improving the implementation of CSV                 (i) Evaluation of organisation and general
                    programmes.                                             CSV objectives that covered:
           (iii) Participatory observation                                  • 25 mandatory reports by the 122 foreign
                 Observers attended a 1997 networking                          participants in 1995 and 1996 in
                 seminar in Köln-Hürth and a 1998 orienta-                     Germany (a survey of the entire sample),
                 tion seminar in the same district of                       • responses to the questionnaire from
                 Cologne. Participatory observation of the                     Germans who attended the two
                 two events was intended to estimate the                       Köln-Hürth seminars,
                 significance and quality of these prepara-                 • 99 mandatory reports by the German
                 tory measures. Participation in the                           participants taking part in measures in
                 three-day Cedefop workshop in Munich                          16 countries, constituting a virtual blanket




      Table 5: Checklist for assessment of participants’ reports

       1          VET aspects

       1.1        Can VET lessons be learned from the host country?
       1.2        Can the host country learn VET lessons from the report writers?

       2          Programme implementation aspects

       2.1        Satisfaction with the conduct of the programme (content and organisation)
       2.2        Time management
       2.3        Opportunity for exchange
       2.4        Opportunity to forge contacts
       2.5        National coordination
       2.6        Funding
       2.7        Evaluation of materials furnished to prepare the trip
       2.8        Establishment of contacts, networking
       2.9        Multiplier effects
       2.10       Suggested improvements
                                  Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   125




              survey,     with    the    exception   of                       contact before the trips if a list of partici-
              Germany (17),                                                   pants’ addresses had been circulated in
           • findings of the participatory observa-                           advance. Devoting insufficient time to
              tion of the two Köln-Hürth seminars, (e)                        introductions at the beginning of the tour
              the Munich workshop.                                            made it harder to make contact and iden-
           The investigation goals, the guidelines for                        tify common interests. Respondents indi-
           thematic analysis referred to above and                            cated that chances for interaction were on
           the questionnaire clusters were translated                         the whole inadequate.
           into the following focal points:                                   Information to help people plan their trips
           • content and composition of the                                   was often insufficient and frequently
              programme;                                                      arrived too late. Those polled welcomed
           • relevance to the theme of the study                              the preparatory meetings in their home
              visit;                                                          country. Many respondents stressed the
           • accommodation of individual wishes;                              importance of preparing by reading and
           • style of lecture presentation;                                   attending seminars. The preparatory and
           • allowances for participants’ linguistic                          networking seminars were highly rated
              ability;                                                        because of the interaction between future
           • written information material;                                    and former participants. Follow-up semi-
           • time management;                                                 nars offering opportunities for post-
           • opportunity for exchange and reflec-                             mortems were rated as highly as prepara-
              tion;                                                           tory measures.
           • opportunity to forge contacts;                                   Daily conferences were proposed to boost
           • national coordination;                                           networking. Since many participants had
           • hospitality in the host country;                                 not previously been on an exchange, they
           • funding;                                                         lacked experience in making international
           • materials furnished to prepare the trip;                         contacts and requested help in this area.
           • networking and contacts made, initia-                            Group dynamics within tour groups were
              tives for future cooperation;                                   consistently considered positive. They had
           • multiplier effects: further sharing of                           led to the planning of more joint activities
              impressions and insights.                                       in future.
           The findings from this evaluation,                                 The lack of cultural activities was frequently
           covering 1995-98, are summarised below.                            criticised. If offered, they were valued
           Learning about another VET system on                               highly, particularly because they provided
           the ground was the main incentive. There-                          an opportunity for informal contact.
           fore, in addition to the tours and presen-                         This general evaluation also investigated
           tations, participants wanted more time for                         German participants. Their average age
           mutual comparison of vocational training                           was 44. More than half were men. One
           systems, for sharing experiences and for                           quarter had already been abroad on other
           discussing      new      impressions.   VET                        exchange programmes. The participants
           systems were portrayed by lectures, tours                          were highly qualified. Most were univer-
           and discussions with those involved in                             sity graduates and held high-ranking
           vocational training. Constant alternation                          posts. Only one in four had been through
           between these media was greatly appre-                             a selection process.
           ciated. The predominance of lectures was                      (ii) VET evaluation of the CSV programme.
           criticised.                                                        Qualitative hermeneutic text analysis was
           Opportunities to forge contacts and to                             applied to all reports of 1995 and 1996
           reflect on experiences alone or as a group                         EU study programmes in which German
           determined whether a visit was a success                           participants had been involved or which
           or a failure. Participants could have made                         had taken place in Germany. The vast


(17) Cf. first bullet
126   Evaluation of systems and programmes




              majority of CSV measures were, therefore,      According to CSV programme the first
              evaluated. The summary refers to the           two objectives are particularly relevant to
              findings of the expert evaluation of           evaluation. The third requires a more
              programmes carried out at that time in         profound knowledge of systems and is
              17 countries: Austria, Belgium, Denmark,       the subject of comparative educational
              Finland, France, Germany, Greece, Iceland,     research. The investigation also checked
              Ireland, Italy, Luxembourg, the Nether-        whether programmes addressed problem
              lands, Norway, Portugal, Spain, Sweden         areas and whether participants commented
              and the UK.                                    on development trends.
              Evaluation of professional VET aspects         The obligatory reports were condensed,
              focused on whether the CSV programmes          brief and rather general. This ruled out
              fulfilled the aim of conveying knowledge       content analyses of the overall VET
              of other VET systems.                          system. However, it was possible to find
              It would have been an unacceptable             responses which:
              simplification to base an analysis merely      • commented on the new experiences as
              on this aspect, because the complexity of         a contribution to the debate on reform
              the matter to be evaluated would not then         in the respondent’s own country (idio-
              have been taken into consideration.               graphic function);
              Although the participants’ statements          • were critical of the host country or
              initially appeared to cover only vocational       adopted an attitude of knowing more
              training in the host country, they were           about vocational training than was
              actually referring indirectly to vocational       found there (ethnocentric stance);
              training in their homeland. Ultimately there   • described problem areas and drew
              was always an implicit comparison of VET          conclusions on trends (evolutionist
              systems and their components, since               function).
              value judgements require a benchmark.          These statements are indicators of knowl-
              Elementary issues of comparative voca-         edge of the host country VET system and
              tional training research were thus raised.     of reflection on the differences between
              These focused on three major areas:            the ‘home’ system and ‘their’ system, or
              • becoming acquainted with VET struc-          on sub-themes which were highlighted in
                 tures in other countries and examining      the implementation of the programme.
                 their characteristics in order to under-    Since supplementary interviews with
                 stand these and to explain differences      previous participants and questionnaire
                 between individual systems (idiographic     surveys on new professional insights, akin
                 function);                                  to the multitrait-multimethod approach,
              • overcoming the melioristic approach to       were beyond the scope of this brief eval-
                 comparison as a quest for the best          uation and would have exceeded the
                 system and abandoning ethnocentric          budget, statements from participants’
                 stances on VET issues;                      reports were the chief criterion for evalua-
              • recognising common problems and              tion of ‘system understanding’. Document
                 trends (evolutionist function) in various   analysis, therefore, focused on whether
                 countries, identifying common regula-       the author of the report was able to learn
                 tory provisions (nomothetic approach)       from the host country (idiographic func-
                 and searching for universals (quasi-        tion); or ‘knew better’ than the host
                 experimental function) between sys-         country (ethnocentric stance).
                 tems.                                       There was also examination of whether
              Differing national environments markedly       the reports had a bearing on problem
              shape the educational and vocational           areas or identified trends (evolutionist
              training systems of Member States.             approach). This document analysis was
              Despite this diversity, there are a number     not very fruitful because most of the
              of common problems and trends.                 report writers concentrated fully on the
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   127




          programme as they had experienced it.                       They were also shaped into a model
          The group reports were ‘balanced’                           programme (preparation, implementation,
          compositions.                                               follow-up, outcomes and requirements), in the
          The findings of the VET evaluation were                     full knowledge that national implementation is
          ambivalent. Cedefop guidelines for the                      based on the subsidiarity principle.
          structure and content of the reports eval-              (f) Dissemination of evaluation findings
          uated were not strict enough. The reports                   The recommendations and the model
          ranged from comprehensive treatises with                    programme constituted the basis for a work-
          very detailed contents and in-context crit-                 shop with the organising agency and the
          ical remarks to short findings limited to a                 NLO. Another result was the issue of
          few sentences that provided little scope                    brochures on Financing of vocational training
          for assessment. These statements were                       in Europe and Vocational training in European
          frequently too general, unfounded and,                      dialogue.
          therefore, not conducive to coherent                        In its capacity as central coordinating agency,
          overall analysis.                                           Cedefop supplemented studies of national
          Many of the presumptuous suggestions,                       organisers with its own evaluation of findings.
          which often assumed that there was a                        Numerous measures were planned and some
          ‘better’ VET system than the structure                      were implemented. Several were included in
          studied in the host country (usually the                    the following description of evaluation
          author’s own establishment was implied),                    measures.
          proved to be based on misunderstandings
                                                                  3.3.4.2. Overall evaluation of CSV
          or insufficient information. Unfortunately,
                                                                  In 2000, CSV was appraised as part of a Cedefop
          only slightly over 50 % of participants
                                                                  evaluation. The main purpose of the evaluation
          exhibited full, unbiased understanding
                                                                  was to assess the VET aspect of CSV in relation
          and approval of the ‘foreign’ VET system.
                                                                  to Cedefop tasks, its role in LdV operations and
          Better recognition in national programmes
                                                                  in the promotion of EU vocational training policy.
          of the different circumstances of partici-
                                                                  Since this evaluation did not directly address CSV
          pating countries through ‘enlightenment’
                                                                  objectives, it required different data sampling.
          about the ‘foreign’ systems discovered
                                                                  Investigators collected data by phoning and inter-
          and combating of prejudices may signifi-
                                                                  viewing policy-makers and organisers (Cedefop’s
          cantly help to improve transparency and
                                                                  CSV department staff, representatives of the
          programme outcomes.                                     European Commission and of international
(e) Recommendations and model programme                           interest groups and associates of the Cedefop
    Evaluation findings were translated into                      Management Board) and by sending question-
    recommendations           with   the     following            naires to stakeholders. The programme goals and
    focuses:                                                      the impact on participants were not the focus of
    (i) networking,                                               the Cedefop study. Instead it concentrated on
    (ii) linguistic competence,                                   programme organisation from the standpoint of
    (iii) methodological and didactic planning                    Cedefop and NLO organisers, external impact
           and implementation of study visits,                    and the dissemination of programme findings in
    (iv) a complex of requirements for successful                 Cedefop activities.
           exchanges,                                                Although the study testified to the great
    (v) professional assessment of the implemen-                  commitment and organisational talent of those
           tation of programmes (was knowledge of                 involved in implementing the programme, this
           VET systems transferred and did partici-               evaluation, which can more accurately be
           pants gain professional inspiration?),                 described as a consultation about organisation,
    (vi) participants’ reports,                                   neglected the inherent purpose of evaluation,
    (vii) areas of conflict between recommenda-                   which should focus on programme goals, partici-
           tions and responses to the often-heard                 pants and subsequent impact. Instrumentalisa-
           charges that study visits were nothing                 tion in the interest of EU vocational training policy
           but ‘tourism’.                                         and Cedefop operations in fact negated the huge
128    Evaluation of systems and programmes




      potential of CSV measures to encourage partici-                                of the Cedefop CSV department and CSV stake-
      pants and persuade them to adopt programme                                     holders such as social partner representatives on
      goals. The bottom-up effect, which would have                                  the Cedefop Management Board.
      fostered the long-term impact, was sacrificed for                                 This ‘self-evaluation’ is meant to be
      a top-down effect. Such a summative evaluation                                 augmented by an external evaluation. Apart from
      addressed neither programme aims and partici-                                  a meta-evaluation of the self-evaluations, a
      pants nor the organisation of the programme in                                 follow-up survey of all participants is intended to
      achieving the programme’s purpose. In the final                                provide a gauge of the lasting impact of
      analysis, it did not do justice to Cedefop organ-                              measures. A pilot study was conducted in 2002.
      isers, NLOs or participants. This claim can easily
      be proved because measures initiated by
      Cedefop to improve the programme are particu-
      larly designed to reinforce bottom-up effects.                                 3.4.     Summary

      3.3.4.3. Measures to support (continuing)                                      The CSV example lends itself to depicting the
                evaluation                                                           evolution of the culture of evaluation. Up to the
      Cedefop CSV coordinators and numerous NLOs                                     mid 1990s evaluations resembled annual reports
      obviously consider formative evaluation to be                                  with numerous tables of statistics which said
      essential to further CSV development. Since 2002                               little about programme quality. In Germany, the
      an appropriate action has been taken to stress                                 NLOs (representatives of the Ministry of Educa-
      preparation for measures, reporting, networking                                tion and Research) view that the potential of CSV
      and dissemination. Participants receive a ques-                                should be enhanced to meet programme goals,
      tionnaire, which focuses not only on organisa-                                 led to an evaluation of data, amounting virtually
      tional issues but also on networking and dealing                               to a complete survey, provided by the NLO and
      with innovations in vocational training. NLOs also                             the implementing organisation. The findings of
      implement participant monitoring by means of                                   this formative evaluation, combining qualitative
      questionnaires, all evaluated centrally by                                     and quantitative methods, were recorded in an
      Cedefop. This toolkit, devised by an independent                               expert report. Since programme revisions
      team of social scientists, forms the basis for                                 without input from the scientific community
      formative (self-) evaluation. Implementation has                               would obviously be seen as top-down decisions,
      been supported by numerous task forces made                                    a booklet containing evaluation findings was sent
      up of NLOs, national agency delegates, members                                 out to specialists.

      Figure 2: 2001 CSV evaluation structure before introduction of new evaluation practices in 2002-03


                                                                      CSV Planning


                                                              1997 ff Annual programme
                         between programme planners
                         Informal evaluation: dialogue




                                                               Individual ‘dissimilar’ measures
                              and implementers




                                                                   (Theme, target, country)                   Professional
                                                         1            2              3            4, etc.   reports, projects,
                                                                                                             annual meeting



                                                                                                              Assessment,
                                                                                                              conclusions,
                                                             Discussions: annual meeting,                       selective
                                                             annual reports, projects, etc.                    evaluation
                              Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   129




   Since then, the organisers involved have been                involved in this approach to integrate formative
engaged in lively debate with the European                      evaluation into CSV programme structures.
Commission, the NLOs, the social partners and                      CSV can thus demonstrate how programme
members of the expert community, to name just                   structures and evaluations can be developed and
some of the most important participants. The find-              aligned through what is ultimately a political
ings manifest themselves in a new organisational,               process. The JCSEE and DeGEval criteria formed
reporting and dissemination structure, which                    the terms of reference for all four cases
supports continuing formative evaluation but also               addressed in this study (18). In this context CSV is
permits self-evaluation. Participants and stake-                a relevant example of the programme develop-
holders, such as the social partners, are actively              ment process.




(18) Cf. Section 1.3.2.
 4. Case study 3: the German-French Youth Foundation
    (DFJW)

4.1.    General framework                                              Increasing internationalisation is reflected in
                                                                       labour-market demand for long-term ‘skills for
The German-French Youth Foundation (DFJW)                              Europe’. Young employees are expected to have
was founded on 5 July 1963 as an organ of                              greater occupational mobility, familiarity with
Franco-German cooperation, following an agree-                         other countries and cultures and fluency in
ment between the foreign ministers of the two                          foreign languages. Occupational mobility depends
countries. DFJW’s self-appointed task is to                            largely on key skills. These include linguistic,
promote youth exchange between youth organisa-                         intercultural and methodological proficiencies. It
tions, sports clubs, language centres, vocational                      is not only a matter of young people acquiring
training institutes, professional associations, trade                  these skills: exchange programme supervisors
unions, schools, universities, communities and                         must also improve their knowledge in these
twinning associations. DFJW’s main role is that of                     areas. Stays abroad are becoming increasingly
mediator. It offers support and advice on financial,                   important components of the vocational training
educational and linguistic aspects of exchanges.                       of young people and stepping stones for their
The foundation also informs and guides providers                       entry to the labour market (currently hindered by
on the content of meetings and follow-up analysis.                     high unemployment levels).
It is financed jointly by the German and French                           DFJW addresses these developments in its
governments and public and private organisations.                      work on Franco-German partnerships, cooper-
Government assistance for 2001 totalled                                ating with various training institutions to focus
approximately EUR 20 million. Each year about                          activities on promoting these crucial career skills.
200 000 young people participate in exchanges                          The programmes are directed towards both indi-
and around 7 000 programmes are organised.                             viduals and groups. Special projects have also
Since 1963 more than 250 000 visits have taken                         been set up for young unemployed people and
place, involving over 7 000 000 young people.                          the socially disadvantaged. Examples of initial
   In addition to the binational programmes,                           vocational training projects are partnerships
DFJW supports increasing interaction with other                        between chambers of craft trades. These allow
countries (in Central and Eastern Europe, South                        young trainees to view their trade from the
Eastern Europe and the Balkans, the Mediter-                           perspective of another country with a different
ranean, etc.). Currently 350 trinational visits are                    culture and education system (19). The aim is to
arranged each year.                                                    give them additional perspectives on their profes-
                                                                       sion and the opportunity to experience other
                                                                       cultures at first hand.
                                                                          DFJW also collaborates with the Danish PIU
4.2.    Programme objectives                                           (Praktik i Udlandet) Centre on the vocational
                                                                       training initiative TransNet. TransNet is a Euro-
DFJW supports many intercultural exchanges in                          pean network of institutions which organise and
several different thematic areas. ‘Careers and                         support work placements abroad. The place-
training’ is a particularly important example.                         ments are temporary job-related activities which


(19) Three intercultural projects for young artisans:
     – most chambers of craft trades in both countries are involved in Franco-German partnerships and organise exchanges
       between young artisans with the assistance of DFJW. Visits normally last from 10 to 14 days. German trainees become
       acquainted with working methods in French companies and with the people and the culture of their partner region;
     – DFJW assists young artisans to participate in one-month ‘short placements’ in France during their training;
     – trainees who wish to work in a French craft trade firm for at least six months after their training contract has finished receive
       twofold assistance from DFJW. This pays both for a language course before the period abroad and for travel. Wages are set
       according to the host firm’s policy.
                                    Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   131




young people engage in during initial vocational                      p. 61 et seq.) states that, following a drastic
training, in the first few years in work, while                       slump in the 1970s, participant numbers had
studying or taking further vocational training                        been climbing continually since 1980 and had
courses or as training when unemployed. The                           again reached earlier levels. The 10 % increase in
objectives are to improve communication and                           the number of participants recorded in 2001 is
cooperation between local, regional, national and                     attributed to the programme’s extension to a
international institutions which organise or                          wider clientele. Statistics such as these are
support work placements abroad and to analyse                         updated and published annually.
and help to overcome mobility obstacles to                               The foundation enhances its reports by regu-
placements abroad for school pupils, young                            larly commissioning quantitative investiga-
employees, young unemployed people who have                           tions (20). These usually take the form of surveys.
completed initial training, students and recent                       Past studies have addressed topics such as the
unemployed higher education graduates.                                changing opinions of German and French young-
   One of DFJW’s aims for the programmes                              sters and young people’s awareness and appreci-
involving third countries is to pass on to third                      ation of DFJW.
countries the experience of reconciliation                               DFJW’s guidelines stipulate that all its
acquired     through     Franco-German      youth                     programmes must be evaluated (21). The require-
exchanges.                                                            ment is fulfilled by group reports on the quality of
                                                                      activities, a report from the management team
                                                                      and other assessment devices (surveys,
                                                                      tests, etc.).
4.3.   Evaluation of the overall                                         These reports, which are written on nearly all
       programme, individual                                          international exchange programmes, are particu-
       measures, particular                                           larly useful for the evaluation of individual
       aspects, etc.                                                  programmes. Instruments of this nature are
                                                                      always influenced by the subjective interpreta-
Examination of DFJW activities is particularly                        tions and perceptions of the authors, who are
relevant to our present purpose since it offers a                     ultimately assessing something which they them-
profound insight into how international exchange                      selves are party to. However, this reporting
programmes        are   evaluated.   The     DFJW                     procedure can be improved and enhanced so
programme itself has generated a considerable                         that reports are standardised and more objective
body of literature, which has gone beyond its                         through the introduction of reporting criteria or
immediate aims and which significantly                                participatory observation by persons outside the
contributes not only to research into intercultural                   programme. Both approaches have been
mobility and exchanges but also to the evaluation                     adopted in the evaluation procedure.
debate. The DFJW’s long history of evaluating its                        Over the years, numerous assessment reports
programmes has produced many approaches                               have been written about supported providers’
which differ in both their procedures and their                       exchange programmes and experimental and
focus. Numerous statistics, annual activity                           research programmes. The research-oriented
reports and inventories of achievement have illus-                    further training programmes conducted in coop-
trated the foundation’s successes since its                           eration with associations and research institutes
creation 40 years ago. The activity reports record                    are usually designed as cycles of three or four
the number of participants sponsored annually                         visits over three years (with a 6 to 10-day visit
and their ages, nationalities, educational                            each year). This is applied research with and into
levels, etc. The report produced in the year of the                   binational and multinational groups of approxi-
programme’s 30th anniversary (DFJW, 1993,                             mately 30 people. Critics complain that the



(20) One example is a representative survey of 804 French youngsters and 866 young Germans carried out in 1985 by EMNID and
     a French partner.
(21) ‘Each programme shall be jointly assessed. This can be achieved via a group report, a report from the management team or
     by other forms of assessment (surveys, tests, etc.)’ (extract from the DFJW guidelines, 2002b, p. 3).
132    Evaluation of systems and programmes




      findings of these experimental programmes can                    specialist vocabulary in order to facilitate
      rarely be transferred to real-life situations.                   work-related communication and to make greater
      However, they serve to facilitate more precise                   use of project work, interdisciplinary procedures
      description of actual exchange programme                         and interoccupational initiatives based on experi-
      processes and can demonstrate their specific                     ences generated by craft trade work. The
      characteristics and potential.                                   increased role that young people are playing in
         Findings from specialist conferences and                      designing programmes and making decisions is a
      congresses staged fully or partially by DFJW are                 further consequence of assessing previous
      also available, in addition to the quantitative eval-            programmes.
      uations and reports on individual programmes,                       DFJW also has a stake in quality assurance
      participatory observations and research-oriented                 through the TransNet project mentioned above.
      programmes (22). A series of texts and books and                 This has set itself the goal of providing details
      many articles which have been published on the                   about international placement exchanges and
      practical experiences of exchange programmes                     sharing experiences with all interested specialists
      also consider evaluation issues. In general, DFJW                via the Internet. The foundation also plans to
      follows a clear goal of formative evaluation. This               define quality criteria for international placement
      corresponds to one of the tenets in the preamble                 exchange schemes and thus contribute to
      to its guidelines:                                               enhancing the quality of participants’ stays
         ‘These guidelines shall be regarded as pointers               abroad.
      to practical action; they must accommodate the                      However, DFJW is not immune to the problems
      interests of young people and be adapted to                      of putting theoretically determined principles into
      reflect changes in these interests on the basis of               practice. For example, it has not been possible to
      continuous evaluation of programme results’                      make full use of the knowledge gained by DFJW
      (DFJW, 1994, p. 3).                                              and other bodies on improving the quality of
         This accords with the demand for continuous                   visits because of the additional burdens on the
      dialogue between providers and the foundation                    responsible institutions. It would therefore seem
      about the evaluation results for individual                      imperative that DFJW implement quality policies
      projects, in the aim of continually developing and               by working closely and sharing tasks with its
      improving programmes.                                            partners. This would involve the foundation taking
         These efforts and the work in recent years of                 on a more active service role, providing advice for
      DFJW and external bodies on quality standards                    its partners.
      and evaluation in international youth services
      have produced a relatively broad consensus on                    4.3.1. Internal evaluation analysis
      several basic issues. For example, it is apparent                A striking feature of DFJW activities is the benefit
      that there is no automatic mechanism for meeting                 derived from scientific analysis of the
      people and getting to know them, indicating that                 programme, its content and methods. This was
      the potential of intercultural interaction has not               clearly shown at a study conference on the theme
      been fully exploited. The increased number of                    of Intercultural relations and intercultural learning
      trained mediators and moderators should help                     in 1990 and in the 2001 publication Europakom-
      overcome this as they are familiar with the                      petenz lernen by Demorgon et al.
      cultures involved, have adequate language skills,
      know about bicultural and multicultural dynamics                 4.3.1.1. Intercultural relations and intercultural
      and have ample practical experience with these                            learning study conference
      group processes. Employing these support staff                   The conference was jointly organised by the
      incurs additional cost, but the benefits of an                   Social science study group on international prob-
      improved exchange situation far outweigh this                    lems (SSIP), the Exchange research working
      drawback. A further programme improvement                        group, the École normale d’instituteurs and the
      would be to develop and publish glossaries of                    DFJW. It focused on the need for intercultural


      (22) A good example is a publication on a study conference in 1990 with French and German researchers on the theme of ‘Inter-
           cultural relations and intercultural learning’ (Thomas and Abdallah-Pretceille, 1995).
                               Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   133




exchange and the form that this should take.                     cannot be based on other evaluation models but
From experience of the DFJW programme, the                       must derive from the matter to be evaluated. The
conference deduced that the mere availability of                 desire to evaluate intercultural work is, however,
opportunities for intercultural meetings was not                 paradoxical, in the sense that evaluation presumes
sufficient to ensure the intended positive and                   the existence of generally agreed standards. This
lasting outcomes. Intercultural encounters can                   problem is aggravated by the large number of
have various negative effects such as the denial                 evaluations. In fact, an evaluation of evaluations is
or trivialisation of cultural differences. This is               necessary to establish which methods can actually
often because organised intercultural visits can                 provide useful and, more particularly, reliable infor-
easily acquire the character of a halfway house,                 mation. However, in order to ensure reliability and
starkly isolated from the real world of cultural                 a certain standard of quality, a definition of ‘objec-
clashes. If a visit is not professionally organised,             tive’ criteria is essential. However, this is particu-
misunderstandings can lead to disapproval,                       larly difficult in international youth work, since
dislike or even premature departures. On the                     cultural and local differences manifest themselves.
other hand, modern, romantic ‘multi-culti’ aspira-               It is precisely these differences that give activities
tions are also doomed to failure if they cannot be               their intercultural character. This affects both the
properly channelled. Gaining a better picture of                 search for reliable standards and assessing educa-
the problem and finding the right approach to                    tional methods, including evaluation methods,
designing successful intercultural visits demands                which are not culturally neutral but which reflect
more precise and thorough analytic approaches                    national traditions, value judgements, etc. The
which take into account all cognitive, affective,
                                                                 foundation, however, has not reacted to this
behavioural      and     personal     factors.  Only
                                                                 problem by abandoning its clearly defined demand
programmes of this complexity will make best
                                                                 for quality and resigning itself to inconsistency.
use of intercultural exchanges.
                                                                 Instead, it has made it a goal to establish a culture
   The conference also revealed that the German
                                                                 of communication on assessment criteria and
and French programme objectives differ funda-
                                                                 debate on quality and approaches to quality
mentally. The Germans are interested in the value
                                                                 criteria. The chosen means to achieve this is
of exchanges as an opportunity for Germans to
                                                                 ‘self-assessment’, which involves programme
gain skills in international interaction. The French
                                                                 managers from the different cultures working
focus more on questions of their own cultural
                                                                 together to develop categories and criteria for
identity. They prefer more hermeneutic,
                                                                 interpretation which they then apply to the
symbolic-interactive and ethnomethodological
                                                                 arrangements for visits. The advantage of
research approaches, whereas the Germans
follow positivist deductive traditions, oriented                 self-assessment is that it can be conducted while
towards action theory and strongly influenced by                 a programme is running, permitting findings to be
Anglo-American emphases. This has conse-                         directly incorporated and necessary changes to be
quences for the design and implementation of                     immediately introduced. In practice, international
evaluation, particularly since those involved are                exchange visits at all levels represent a continuous
often not aware of these differences. Conflicts                  process of reciprocal testing, probing and
over objectives and lack of mutual understanding                 adapting, in a process of practical research and
are dangers likely to affect quality assessments of              evaluation. External evaluations on the other hand,
international programmes, such as those of the                   do not so much serve the interests of the organi-
EU, particularly given the recent trend of greater               sation itself as provide a basis for comparisons
interdisciplinarity.                                             with other programmes.
                                                                     The evaluation structure depicted below illus-
4.3.1.2. Acquiring skills for Europe                             trates how the different aspects of the evaluation
DFJW’s evaluation approach has much in                           process interact and how they are expressed in
common with the theory propounded by                             plans for future programmes. It is clear that
Demorgon et al. who have been involved with                      formative evaluation is the central idea and that
DFJW for decades. They advocate a comprehen-                     the whole structure is designed to facilitate
sive approach to evaluation that is closely linked               continual refining of overall planning and the
to the topic. Evaluations of intercultural visits                design of individual measures.
134    Evaluation of systems and programmes




      Figure 3: DFJW evaluation structures


                                                           DFJW Planning

                                                                                                           Integrated
                                                    Yearly programme 1997, etc.
               Formative evaluation: dialogue
               between programme planners




                                                          Various projects                             Individual evaluation
                    and implementers




                                                                                                        Questionnaire,
                                                1            2            3             4, etc.        observations, etc.




                                                                                                         Annual report
                                                    Various assessment procedures for
                                                       individual projects which are                     and individual
                                                     evaluated according to demand                        evaluations




      4.3.2. Future planning                                                 Although it is not entirely possible to prove the
      At its board of management meeting on                               effectiveness and success of the programme with
      22 June 1999, DFJW presented a guideline report                     a list of annual figures, surveys and performance
      for the following three years. Alongside an anal-                   statistics based on quantitative data, these do
      ysis of the current situation, the report considered                help to describe the foundation’s activities so that
      future prospects. In relation to evaluation, the                    they can be discussed at a general level. At the
      foundation proposed to build on self-assessment                     same time, while subjective individual reports
      by drawing up notes for the general public on                       may not give a useful overview of programmes,
      how to design and carry out this type of assess-                    or measure or prove anything, but they make an
      ment. It also intended to use the Internet more                     important contribution to formative evaluation,
      intensively as a service tool and to publish infor-                 since personal experiences can provide helpful
      mation on quality issues, particularly examples of                  hints for possible improvements in the planning,
      programmes as a stimulus for organisers. It also                    implementation and content design of visit
      planned to do more to evaluate the increasingly                     schemes.
      significant trinational programmes, particularly                       Certain aspects of DFJW’s evaluation proce-
      with countries in Central and Eastern Europe and                    dure need to be discussed in the light of the eval-
      to go on to prepare guidelines describing typical                   uation requirements set out at the beginning of
      problems and ways to address them.                                  this chapter. DFJW is taking the opportunity to
                                                                          engage in scientific debate about issues arising
                                                                          from international visits. This allows it to seek a
      4.4.      Summary                                                   theoretical basis for its activities and gain an
                                                                          outsider’s perspective on its processes. Other
      Because of its long history, DFJW has had much                      positive features include the research-oriented
      experience with many kinds of evaluation                            projects, which directly target certain aspects
      methods. However, the different types of evalua-                    under controlled conditions. In this way DFJW
      tion are linked to varying information requirements.                can continue to look for appropriate standards of
                              Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   135




quality, which are crucial for impact research.                 and published research on the topic. It should
However, there is still scope and a need for                    also improve its organisation and cooperate more
further discussion. Standardising the design and                closely with its partners. Using binding standards
practice of individual assessments is certainly a               for individual reports, data collection, etc. would
step in the right direction towards increased                   make evaluation more efficient and useful. The
control over what features individual reports                   foundation should also satisfy the requirement for
should contain.                                                 meta-evaluation in order to compare various find-
   As the foundation itself has stressed, it needs              ings and draw useful conclusions for future
to make better use of existing evaluation models                programmes.
 5. Case study 4: International Exchange Programme for
    VET Specialists (IFKA)

5.1.   General framework                                          exchange partner countries to Germany. The aims
                                                                  of this process include:
In 1969 the Federal Republic of Germany and                       (a) giving a more international focus to voca-
Japan agreed on an exchange programme for                              tional training in Germany;
specialists. In 1978 this became IFKA at the insti-               (b) ensuring that acceptance of formal and
gation of the German Education Minister, Helmut                        informal qualifications obtained abroad is not
Rohde. It is now the longest-running vocational                        hampered by bureaucracy;
training exchange programme of the Federal                        (c) promoting the comparability and trans-
Ministry of Education and Research (BMBF) and                          parency of qualifications by establishing
grew out of the political principle of promoting                       equivalences.
equality between academic and vocational                             To respond to these new extended require-
education. Implementation of this principle                       ments, the programme has, since 1999, adopted
concentrated on in-company training personnel,                    special focuses, tailored to each target country.
who were a primary concern of politicians and                     Some examples are: making vocational training
social partners, particularly after the VET Act with              more flexible; IT skills systems; multimedia
its regulations on qualifications for trainers was                learning; modularising vocational training; region-
passed in 1969. Most of these trainers were                       alising vocational training; training courses
skilled workers or master craftsmen and these                     providing double qualifications (equality of
are still, after 30 years, the key figures. Conse-                academic education and vocational training);
quently, programme objectives are still specifi-                  training in the service sector; transition processes
cally tailored to the personal development of                     in Central and Eastern European States; and
in-company trainers. With these guidelines, the                   vocational training system innovations.
programme implementation explored the host                           When IFKA was founded in 1978, the former
country’s educational and vocational training                     Federal Ministry of Education and Science
system in relation to a specific project against the              (BMBW) commissioned the Carl Duisberg
background of cultural, historical, societal, polit-              Society (23) to conduct the exchange programme
ical and economic conditions.                                     for VET specialists. Specialists are assigned to
   BMBF’s proposed new exchange scheme,                           other countries and received as guests according
‘More international mobility in Vocational Training’,             to guidelines laid down on 9 February 1984 by
which has been developing since the late 1990s,                   BMBW’s successor, the Federal Ministry of
maintains this programme objective but enhances                   Education and Research (BMBF). BMBF stipu-
it with new emphases. These reflect the increased                 lates which countries can be involved in the
internationalisation and globalisation which has                  programme and decides on the German appli-
occurred in the 20-plus years since IFKA was                      cants proposed by the CDG/InWent expert
founded. They build upon the expansion in training                committee, who apply through a public recruit-
for vocational training personnel (outside voca-                  ment process. The foreign partners choose their
tional schools) which has taken place since 1969.                 participants according to their own guidelines.
Projects which had previously focused on the                         In general, IFKA is based on reciprocity. An
personal development of individuals have been                     exchange takes place every year with each
modified for practical purposes to facilitate the                 partner country. ‘Outgoing projects’ refer to visits
transfer of vocational training innovations from                  involving participants from Germany going


(23) Since November 2002 InWent – Internationale Weiterbildung und Entwicklung gemeinnützige GmbH is an organisation for
     international human resources development, advanced training and dialogue. It was established in November 2002 through a
     merger of Carl Duisberg Gesellschaft e.V. and the Deutsche Stiftung für Internationale Entwicklung (German Foundation for
     International Development).
                                    Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   137




abroad, ‘incoming projects’ to visits by foreign                      (d) international mobility and cooperation in
groups to Germany. By the end of 2001 over                                education and trade is promoted, strength-
6 000 German and foreign specialists had taken                            ening Germany’s position as a provider of
part in more than 450 information and training                            training in the training market.
visits (15 outgoing projects per year) in 40 coun-
tries. BMBF and the foreign counterparts of                           5.2.2. Participants
CDG/InWent directly responsible for the                               Participants come from backgrounds which fall in
exchanges had invested almost EUR 35 million in                       the broadest sense into the domain covered by
the scheme. This does not include the expenses                        the VET Act (BBiG). These include: vocational
of the companies, associations, etc., involved in                     trainers, training masters, managers and advi-
exchanges in connection, for example, with                            sors; apprentice counsellors; in-company contin-
hosting company visits, giving lectures and                           uing training personnel and trainers from
presentations. If these were included, the total                      approved providers; personnel managers and
amount would probably exceed EUR 50 million.                          staff development officers. Prerequisites for
                                                                      participation are several years’ experience in
                                                                      vocational training and involvement in inter-
                                                                      company vocational training activities such as
5.2.     Programme goals                                              training or examination committees.
                                                                         IFKA is a group scheme with approximately
                                                                      15 participants per project. They are prepared for
5.2.1.  Objectives                                                    their stay abroad by a briefing seminar. Their visit
In 2002, the professional and personal objectives                     lasts about two weeks during which they learn
were as follows: ‘Education, economic policy,                         about the vocational training system of the host
professional and personal matters with the                            country in a series of lectures, seminars and
following focuses: continuing vocational training;                    practical demonstrations in companies, voca-
familiarisation with education and vocational                         tional schools and other vocational training insti-
training systems and professional practice in                         tutions, etc. The briefing and debriefing seminars
other countries and their economic and political                      are held in Germany.
contexts; support for multipliers who pass on the
knowledge they acquire abroad to their own                            5.2.3. Use of electronic media for preparation,
companies and others; a contribution to making                               implementation, dissemination and
vocational training systems more flexible and                                lasting effect
improving intercultural understanding’ (extract                       To prepare participants for their stays abroad
from BMBF guidelines).                                                electronic media are used increasingly to facilitate
   Further training abroad should ensure, among                       communication among them, to create lasting
other things, that:                                                   networks and to consolidate results (e.g. innova-
(a) companies and other institutions sending                          tion transfer and reports on special topics from
     workers abroad on a IFKA visit profit from the                   the host country). CDG/InWent has developed an
     international exchange and the establishment                     Internet platform for these purposes.
     of national and international networks. This
     applies     particularly  to    small     and                    5.2.4. Partner countries
     medium-sized enterprises;                                        IFKA exchanges have been organised with the
(b) participants gain additional professional and                     following States: Argentina, Australia, Austria,
     general skills, including international and                      Belgium, Brazil, Bulgaria, Canada, Chile, the
     intercultural competences;                                       Czech Republic, China, Denmark, Finland,
(c) experience of a foreign vocational training                       France, the former GDR (24), Greece, Hungary,
     system enables participants to stimulate                         Indonesia, Ireland, Israel (25), Italy, Japan, the
     innovation within the German vocational                          Republic of Korea, Luxembourg, Malaysia,
     training system;                                                 the Netherlands, Norway, Poland, Portugal, the

(24) Independent programmes, which adhered to the same principles as IFKA until 1998.
(25) Idem.
138    Evaluation of systems and programmes




      Russian Federation, the Slovak Republic,                                primarily targeted at improving project design.
      Slovenia, South Africa, Spain, Sweden, Switzer-                         However, IFKA’s summative evaluations of
      land, Taiwan, Thailand, Turkey, the UK (England                         annual programmes (e.g. 1999, 2000, 2001)
      and Wales/Scotland), the US and Vietnam.                                have had a strong formative effect because
                                                                              proposals from previous years’ assessments
                                                                              have often been incorporated into exchange
                                                                              programmes in subsequent years. This
      5.3.     Evaluation of the programme
                                                                              approach of asking for proposals for struc-
               as a whole, individual                                         tural change as a major element of evaluation
               programmes, particular                                         was not merely the evaluators’ idea, but was
               aspects, etc.                                                  also specified by the client. CDG/InWent
                                                                              provides preparation for evaluation by
                                                                              arranging joint workshops between organ-
      5.3.1.  Principles and focuses                                          isers and evaluators and offering advisory
      In order to achieve a comprehensive assessment                          discussions.
      of IFKA, the basic questions asked in the evalua-                       For practical reasons, there has been no
      tion focus on two issues affecting the impact of                        planned monitoring of individual projects as
      IFKA (the transfer of results) on:                                      part of an annual programme. A viable
      (a) People                                                              scheme would involve evaluators supervising
          (i) on programme participants (cause-and-effect                     up to 20 measures for 14 days each in many
               model);                                                        host countries (Section 5.2.4). This is not
          (ii) on other people or institutions connected                      practicable purely on grounds of cost. In
               with IFKA in some way (dissemination of                        order to demonstrate to evaluators how a
               results).                                                      programme is implemented in practice, they
      (b) Systems                                                             should consider some ‘sample’ monitoring of
          (i) on the vocational training structure of the                     a group, in the role of tutor for example.
               enterprises where IFKA participants work;                      Several evaluators have taken advantage of
          (ii) on vocational training policies outside                        this opportunity.
               those enterprises;
      (c) Programme organisation and its relationship                     5.3.2. Chronology of the German Institute for
          to and influence on ‘people’ and ‘systems’.                            International Educational Research
          Until the mid 1990s evaluation focused on the                          (DIPF) evaluation of IFKA
          classic programme objectives related to                         CDG/InWent and DIPF began working together in
          personal development. Since then, evaluation                    1982. They agreed to conduct an evaluation of
          has increasingly concentrated on IFKA’s new                     IFKA participants’ reports from 1979 and designed
          ‘professional’ programme objectives oriented                    the study together. In 1984 a reader was published
          toward vocational training policy.                              on vocational training abroad from the trainers’
          A distinction has to be drawn between                           viewpoint. This focused on the four emphases of
          summative evaluation as a global, summary                       subsequent evaluations mentioned earlier:
          assessment after a year’s programme of                          (a) programme       objectives    (proposed    and
          outgoing projects and formative evaluation                          achieved);



      Table 6: 1979-83: documentation of findings and formative evaluation

       Time period/ countries                 Focuses                              Type of assessment       Documented in:
                                              Organisational framework;
                                                                                   Qualitative document
       Until 1983: Outgoing                   career benefit;
                                                                                   analysis with question   Lauterbach, 1984
       and incoming, all countries            personal benefit;
                                                                                   matrix
                                              professional benefit.
                               Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   139




(b) programme implementation;                                    to support the personal development of target
(c) programme yield (added value);                               groups via a tailored programme such as IFKA.
(d) proposals for continuing programme improve-                     Other important aspects of evaluation were the
     ment.                                                       transmission of results to the appropriate special-
   Proposals for programme improvement                           ists (in this case through publication) and the use
resulting from the qualitative evaluation of the                 of the experience gained in preparing exchange
participants’ reports (at that time freely formu-                participants in subsequent years.
lated) initially concentrated on the preparatory
stage of programme implementation. They                          1984-93 (selected documentation of results)
focused on:                                                      From 1984 to 1993 evaluation of certain parts of
(a) professional familiarisation with the vocational             IFKA concentrated on vocational training collabo-
     training system in the host country in the                  ration with countries regarded as significant
                                                                 German partners, e.g. China, Turkey, and the role
     context of the general background (the
                                                                 model, Japan. The evaluation reports resulting
     education system, politics, culture, the
                                                                 from a quantitative hermeneutic text analysis
     economy, etc.);
                                                                 related to the three selected countries referred to
(b) the organisation of the programme and the
                                                                 the previously mentioned ‘traditional’ programme
     measure (especially guidance for participants
                                                                 objectives of participants’ personal development.
     from support staff, the match between
                                                                 The findings also fed into country studies of
     programme objectives and the actual
                                                                 China, Japan and Turkey prepared at the same
     programmes of the individual measures);
                                                                 time by researchers.
(c) the structure of the programme (exploitation
                                                                    By 1992, more than 1 500 German IFKA partici-
     of opportunities to learn about the whole                   pants had submitted reports on their experiences
     spectrum of the host country’s education and                between 1983 and 1991 and the study was even-
     training system).                                           tually extended to include projects up to 1994.
   In many cases programme objectives were not                   These reports were evaluated, complemented by
achieved, particularly those relating to ‘familiari-             CDG/InWent material on the IFKA programme,
sation with education and vocational training                    CDG/InWent accountability reports to BMBW and
systems and occupational practice in other coun-                 internal CDG/InWent programme assessments.
tries in the context of economic and political                   The then BMBW, CDG/InWent and DIPF cooper-
conditions’. This was because the overwhelming                   ated on developing a design for computer-aided
majority of participants used the German dual                    hermeneutic evaluation. The evaluation focused on:
vocational training system as their reference. The               (a) professional and personal added value
evaluation suggests this was mainly due to                            (including intercultural understanding) for
participants not being able to put things into                        participants;
context indirectly demonstrating the urgent need                 (b) benefit for the companies and other organisa-



Table 7: 1983-94: formative evaluation and documentation of findings

 Time period/     Focuses                 Type of assessment                                 Documented in:
 countries

                                          Computerised qualitative document
                                                                                             A section of Chapter 7, on
                                          analysis with database of relationally
                  Organisational                                                             ‘transnational mobility and
                                          linked main categories and keywords.
 Since 1983:      framework;                                                                 international
                                          All participants’ reports were
 all outgoing     career benefit;                                                            vocational training cooperation’
                                          processed accordingly.
 countries only   personal benefit;                                                          in Internationales Handbuch der
                                          Particularly the professional aspects
                  professional benefit                                                       Berufsbildung (IHBB),
                                          of the foreign vocational training
                                                                                             Baden-Baden 1995-2002
                                          systems were evaluated for the IHBB
140    Evaluation of systems and programmes




           tions employing the IFKA participants and for              of 40 country studies and a comparative intro-
           international vocational training cooperation;             duction totalling around 4 300 pages. Its function
      (c) programme organisation and implementation                   within IFKA has led to fierce debate in the scien-
           and programme improvement;                                 tific community.
      (d) transfer of results, with the following compo-                  The evaluation findings also provided input for
           nents:                                                     their own operationalisation in programme plan-
           (i) professional preparation of participants;              ning, implementation and assessment. This took
           (ii) availability of results to the relevant inter-        the form of meetings and workshops for
                 ested specialist audience (enterprises,              employees of CDG/InWent and BMBF, programme
                 educational authorities, etc.), e.g. multi-          participants and DIPF evaluators. The outcomes of
                 pliers, networking, greater flexibility in the       this complex and costly formative evaluation
                 German vocational training system;                   (approximately EUR 160 000 over 18 months) were
           (iii) discussion of practical and theoretical              not only those visible externally, such as new
                 results in the scientific community.                 reporting structures for participants and the IHBB.
         The evaluators concluded that the programme                  They also included many changes to the
      objectives had been achieved but that the                       programme itself and to personnel training with
      programme could be greatly improved if changes                  people on the ground implementing the majority of
      relating to programme planning, implementation and              the recommendations from the bottom up.
      assessment, reporting structure, training of support                In 1997/98 a survey of IFKA participants from
      staff, collaboration with partner organisations abroad          1983 to 1996 was conducted to supplement the
      and dissemination of findings were introduced.                  qualitative formative evaluation primarily based
         The Internationales Handbuch der Berufsbil-                  on participants’ reports. In order to permit an
      dung (International Vocational Training Handbook,               overall assessment of IFKA, the main question of
      IHBB) was and is an important medium for the                    the research study, which focused essentially on
      circulation of the results of participants’ experi-             people, was worded as follows: ‘What impact did
      ences of their host countries’ education and                    IFKA have on programme participants (a
      training systems. It can also be used to prepare                cause-and-effect model must be reconstructed)
      participants in outgoing projects for their stay                and on other people or institutions in some kind
      abroad. Today the IHBB is a loose-leaf collection               of contact with or in some way affected by IFKA?’




      Table 8: 1983-96: summative evaluation, added value of IFKA, formative proposals for
               programme redesign

       Time period/countries           Focuses                   Type of assessment                Documented in:

       Survey of all participants
                                                                 Questionnaire data on
       from 1983 to 1996
                                                                 participants from 1983 to
       via a questionnaire
                                                                 1996
       (47 % response rate)
                                                                 The participants’ reports
                                       professional/             stored in the database under
       1995 and 1996:
                                       career-oriented           main categories and keywords
       all outgoing countries,
                                       continuing training;      undergo second-level              Findings are recorded in
       detailed assessments
                                       international skills;     correlation and selection using   Evaluierungsstudie
       of comparative studies
                                       international contacts;   structural content analysis       zum IFKA.
       for Finland, Japan
                                       networking within         (WinMax program) based
       and the US
                                       the visit group.          on categories developed
                                                                 from the survey assessment.
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   141




   A complex model of the conditions for a                        were correlated with the findings on personal
‘successful’ exchange was developed on the                        benefit. This allowed conclusions to go beyond
basis of empirical analysis of available data. This               personal added value and to make recommenda-
created a theoretical framework for the findings.                 tions for the ‘ideal’ IFKA project.
The research adopted a multimethod approach                          The questionnaire data were structured using
because there were several ways of accessing                      path analysis (See Figure 4) to obtain evidence of
the matter to be evaluated and a research project                 cause and effect. Cause-and-effect analyses
goal was to deal with the question from different                 require longitudinal investigations to ascertain
angles and at different levels. Various methods                   which projects have what impact (systematic
were therefore used to explore the facts. Since                   variation of projects). However these seemed
different sampling tools can produce the same or                  unlikely to occur in this case because of for
different results, the processing procedure tested                example, the client’s future prospects, cost, the
the similarities and differences between the                      tendering system of public bodies and the design
various data-gathering devices. The convergent                    of the study. The plethora of potential relation-
and divergent findings of the research tools                      ships was therefore reduced and the model was
provided information on the validity of certain                   tested to see whether it was able to represent the
judgements and the possibility of performing an                   available data adequately.
internal validation of the assessment procedure.                     In order to demonstrate the potential of this
   A multimethod approach was selected to                         evaluation procedure for key (retrospective)
examine the research questions and to compare                     results and future (prospective) design changes, a
and correlate the various types of information.                   number of results were quoted, with speculative
                                                                  recommendations.
(a) Participant questionnaire data from 1983 to
    1996                                                          (a) Participants’ expectations from individual
                                                                      projects
    Former IFKA participants from 1983 to 1996
    completed questionnaires on their attitudes,                       In general, participants had high expectations
    opinions and judgements of IFKA, using                             of their stays abroad. They mainly hoped that
    prescribed categories of answer. This made it                      they would become familiar with other voca-
    possible to perform a correlate analysis incor-                    tional training systems, broaden their horizons,
    porating some personal data.                                       meet people from other cultures and learn to
                                                                       reflect critically on their own work. The peda-
(b) Participants’ reports from 1995 to 1996
                                                                       gogical aspect was also important to them.
     Since participants committed themselves to                        Participants did not expect to be able to forge
     writing a report before travelling to their host                  links with enterprises, learn new approaches to
     country, valuable information about the visits                    interpersonal relationships with colleagues,
     was available immediately a visit was over.                       improve language skills or develop friendships
     CDG/InWent provided a precise report frame-                       in such a brief period of time.
     work to which participants were obliged to                        Fulfilling expectations increases the chances
     adhere. Their reports were independent, indi-                     of participants being multipliers and obtaining
     vidual accounts. Utilising both data sources                      key skills, thereby profiting personally. These
     in conjunction allowed valid judgements to be                     outcomes closely related to the professional
     made on the quality of implementation and on                      benefits of gaining ideas for participants’ own
     the benefits of IFKA.                                             work. If this aim was realised, participants
   In contrast to the annual evaluation which was                      were likely to assess the exchange very
expected to provide detailed information on both                       favourably.
the annual programme and the individual projects
                                                                  (b) Personal benefit: gaining key skills
and their added value for people and systems
(Section 5.3.1), this summative evaluation placed                      Answers to the questions demonstrate clearly
the central focus on the effect taking part in IFKA                    that IFKA strongly inspired participants to learn
had on the individual participants. The individual                     about other cultures. They stated that their
target countries were of interest because condi-                       appreciation and understanding of the host
tions there (organisation and programme content)                       country’s culture and of aspects of daily life
142    Evaluation of systems and programmes




      Figure 4: Structural analysis of evaluation (survey of participants) 1984-96




          had increased greatly as a direct result of the     cultures. It appears that IFKA encourages its
          exchange. They also felt they were now better       participants to reflect more on their own
          equipped to deal with people from other             culture and to be more open to foreign ideas.
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   143




(c) Professional benefit: gaining ideas for one’s                      worked in companies with fewer foreign
    own work                                                           connections. Consequently they were far less
                                                                       involved in developing international contacts
   Taking part in exchanges gave participants
                                                                       than men.
   new ideas for didactic, pedagogical, social and
   cultural aspects of their work. Visits were not                (h) Opinions of IFKA improved over the years
   as productive in exchanging and implementing                        Participants’ opinions of IFKA improved over
   specific plans or teaching and learning mate-                       the years. However, there was a decline in
   rial. The majority of participants felt that the                    personal benefit in ideas for participants’ own
   primary benefit of the visit was personal                           work through exchange of training material
   enrichment. The stay abroad rarely had a                            and teaching and learning material and in the
   direct impact on participants’ careers. Some                        multiplier effect in motivating colleagues and
   reported increased status among colleagues                          trainees.
   and superiors and sometimes envy.
                                                                  (i) Previous experience of an international
(d) Contacts/networking                                               exchange improved status within the company
   Information and training trips enabled many                         Previous experience of an international
   participants to make various contacts. 54 %                         exchange had a positive influence on the
   established private contacts with people in                         status of IFKA participants within the
   the host country with 33 % maintaining these                        company through increased competence and
   contacts to the present day. 26 % of partici-                       respect as a result of taking part in IFKA.
   pants had even taken private trips to the host
                                                                  (j) Academic and vocational training was not a
   country after the visit. It is therefore clear that
                                                                      significant determinant of success in IFKA
   these contacts were quite close and quite
   remarkable       since     IFKA     projects    are                 Analysis of the questionnaire data analysis
   short-term and the intense schedule leaves                          showed that academic and vocational
   little time for private interaction.                                training had no influence on the success or
                                                                       failure of participation in IFKA.
(e) Employers and superiors
                                                                  (k) Essential added value
   Employers and superiors must be actively
   interested in IFKA if the multiplier effect is to                   Studies into the essential added value of IFKA
   succeed and if participants are to gain ideas                       revealed that its benefits were not simply
   for their own work and to implement these at                        derived from the directly programme-related
   their place of work, fostering the development                      opportunities given to participants to famil-
   of international contacts.                                          iarise themselves with other vocational
                                                                       training systems and to gain key skills. IFKA
(f) Attitudes toward the host country
                                                                       also allows German vocational training
   Positive attitudes toward the host country                          specialists to establish contacts with enter-
   related to personal benefit in gaining key                          prises and institutions in the host country and
   skills and new ideas for participants’ own                          to become acquainted with them in a way
   work.                                                               that would not have been possible through
                                                                       mere tourist activities. Participants believed
(g) IFKA projects affect men and women differently
                                                                       that bringing together people with similar
   The average age of women taking part in                             occupational focuses created the right condi-
   exchanges was 40, five years younger than                           tions for future commercial and project coop-
   the average male participant’s age. They had                        eration between IFKA participants and institu-
   better initial training qualifications than men,                    tions and companies in the partner country.
   had superior language skills and tended to                          The results of the qualitative and quantitative
   have a more positive attitude towards the                           text analysis of participants’ reports from
   host country. However, they had less experi-                        1995 and 1996 corroborated, illustrated,
   ence of international exchange and usually                          refined and complemented the findings from
144    Evaluation of systems and programmes




         the questionnaire data (Table 8). The fact that                                                   research and comparative vocational training
         the reports allowed participants to express                                                       research. Supplementing this more research-
         themselves freely supports the plausibility of                                                    oriented study, the short book 20 Jahre IFKA
         the statements made in the survey and the
                                                                                                           (Göbel et al., 1998c) targeted a wider audience
         proposals for programme remodelling.
        The findings of evaluations from 1983 to 1996                                                      and served a marketing purpose through a
      were published in a monograph which also                                                             public relations event that supported IFKA
      contains more general chapters on exchange                                                           public relations.



      Figure 5: Schematic model of ‘programme success’ factors, taken from surveys of participants
                and assessment of participants’ reports


                                                                                                Internal
                                                                                 Visit         contacts     External
                                                                               selection                    contacts

                                                                 Supervision                                              Time
                                                                                                                       management



             Orientation                                                                   Exchange
              seminar                                                                     programme
                                                                                        implementation

                                                                                                                                                                    Multiplier
                                                                                                                         Personal and professional consequences




                                                                                                                                                                     effect in
                                                              Attitude                      Cultural                                                                profession
                                                            towards the
                                                                                          differences
                               Initial motivating factors




                                                            host country
                                                                                        to host country                                                             Personal
                                                                                                                                                                     benefit:
                                                              Incentive                                                                                             key skills              National and
                                                               through                                                                                                                      international
                                                             employer                                                                                              Professional
                                                             interest in                                                                                                                     networking
                                                                                                                                                                  benefit: ideas
                                                                 IFKA                                                                                             for own work
                                                                                                System
                                                                                               congruity
                                                            Fulfilment of                                                                                          Professional
                                                            expectations                                                                                          benefit: status
                                                                                                                                                                   in company


                                                                                            Participant
                                                                                           composition

                              Sex
                                                                                                                                                                              Academic and
                                 Year of                                                                                                                                    vocational training
                               participation                                                                                                                       Function of
                                 in IFKA                                                                                                                          participant as
                                                                   Company’s                                                                                        a trainer
                                                                  international                                      Foreign
                                                                    contacts                                      language skills
                                                                                Age when               Experience of
                                                                               participating            international
                                                                                 in IFKA                  exchange
                                                                                           Employment
                                                                                             status
                                Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   145




Table 9: 1995-2001: annual formative evaluation

 Time period/        Focuses                             Type of assessment                      Documented in:
 countries
                                                         Computerised qualitative
                     organisational framework;           document analysis with
 1994-98:            career benefit;                     database. All participant               DIPF annual report on
 all outgoing        personal benefit;                   reports were processed                  programme evaluation
 countries only      professional benefit                accordingly with relationally           for CDG/InWent and BMBF
                     multiplier function                 correlated main categories
                                                         and keywords.

                                                         Participants’ reports
                                                         evaluated according to
                                                         all major IFKA focuses
                                                         Evaluation forms with
                                                         closed and open answers
                                                         from every participant
                                                         (SPSS quantitative and
                     organisational framework;                                                   DIPF annual report on
                                                         qualitative assessment)
                     career benefit;                                                             programme evaluation for
                     personal benefit;                                                           CDG/InWent and BMBF
                                                         Computerised qualitative
                     professional benefit;                                                       Education policy and
                                                         document analysis with
                     multiplier function;                                                        system dimensions of IFKA
 1999-2001                                               database of professional
                     long-term effect of measures                                                discussed in Innovationen
                                                         and transfer reports using
                     in vocational training policy                                               nationaler
                                                         the WinMaxprogram
                     (dissemination and transfer                                                 Berufsbildungssysteme
                     of findings) and networking                                                 von Argentinien bis Zypern
                                                         Interview with coordinators
                     by participants                                                             (Hellwig et al., 2001)

                                                         Project-specific assessments
                                                         also possible because
                                                         of the 78 % response rate




   Annual evaluations have been carried out for                   objectives, a restructuring of IFKA took place,
each year from 1995 to 2001, in the year                          together with a number of projects, under the
following, briefly overlapping with the ‘summative                slogan ‘IFKA 2000’. Evaluation design was an
evaluation 1983-96’. The last was conducted                       important part of the transformation. Evaluation
between February and August 2002.                                 tools such as opinion polls of participants on the
   Consequently, evaluation practice has been                     organisation, or their statements on the profes-
constantly developed and refined in the manner of                 sional added value for the German situation were
formative evaluation. Advances have not only been                 jointly developed alongside the new programme
the result of evaluators’ recommendations. They                   structures, before programmes were imple-
have also originated in the detailed structure of the             mented.
more qualitative, hermeneutic evaluations up until                   Integration of evaluation into the programme
1998, which were based on participants’ reports on                design and programme implementation allows not
their experiences written according to the reporting              only the evaluation of an entire year’s projects
framework devised in 1994. The programme organ-                   (which can be as many as 20 individual measures)
isers (CDG/InWent) and the evaluators (DIPF) main-                but also the collection of statements on a specific
tained close communication throughout.                            outgoing project. Reporting by participants as the
   When vocational training policy shifted in 1999                basis for evaluation was completely revamped.
and changes were made in IFKA’s programme                         When IFKA began, the basis for evaluation was
146    Evaluation of systems and programmes




      participants’ freely formulated reports on             tion of programme findings. In the past, partici-
      prescribed themes, the content and structure of        pant reports were a particularly valuable source.
      which were often adapted to changed circum-            They were the subject of several publications
      stances (see above). Later, the basis for evalua-      (Lauterbach, 1984, 1986, 1995; Henze, 1991;
      tion was on professional reports concentrating on      Georg, 1993). These standard works also served
      the ‘added value’ of adapting the German voca-         as introductory material for future participants.
      tional training system to meet international chal-     One major work is Innovationen nationaler
      lenges and a questionnaire with open and closed        Berufsbildungssysteme von Argentinien bis
      questions which participants had while projects        Zypern (Hellwig et al., 2001). But participants and
      were running.                                          publications are not the only disseminators of
         In 1999 and 2000 these direct evaluation data       programme findings. Special events also play a
      were complemented by questionnaires sent to            vital role. They have included IFKA’s 20-year
      every participant a year after they had finished       jubilee in 1999 and the International transfer and
      (e.g. evaluation of the 2000 programme included        vocational qualification conference in 2001, which
      distributing questionnaires to 1999 participants)      involved IFKA participants, companies, national
      to ascertain the lasting impact of measures,           and international educational authorities, partner
      particularly with regard to networking, relevance      organisations abroad and the team of evaluators.
      to the vocational training policy of participants’        Annual evaluations have so far not considered
      companies, and innovation transfer in the voca-        these events or the published reports on evalua-
      tional training system. The programme organiser        tion and transfer. However, their role in making
      also set up an Internet platform (CDG/InWent           the programme better known, gaining new busi-
      website) to document participants’ professional        ness partners and inspiring numerous applica-
      reports in order to support networking by partici-     tions for the projects should not be underesti-
      pants and record innovative projects relevant to       mated.
      vocational training policy resulting from individual
      participants’ encounters with a foreign vocational
      training system.
                                                             5.4.   Summary
      5.3.3. Interdisciplinary team of evaluators
      Hybrid evaluation is a useful addition to qualita-     IFKA evaluations have taken place since 1984.
      tively hermeneutic and quantitatively empirical        The programme reflects the revolution in evalua-
      evaluation methods. It established itself as the       tion culture and the most important principles of
      norm between 1983 and 1996, synthesising the           evaluation. Methods have been constantly refined
      combined efforts of research teams consisting of       and diversified. Hermeneutic text analysis domi-
      vocational educationists, educational psycholo-        nated initially, only to be supplanted by
      gists and comparative VET researchers. This            computer-aided text analysis complemented by
      combination brings together academic VET skills        participant surveys. Qualitative and quantitative
      in the country of origin and the host country with     social science evaluations have become an
      proficiencies in evaluation research and interna-      increasingly automatic part of annual evaluations
      tional comparative research.                           and of the one evaluation of participants over
         Involving different scientific communities          10 years carried out to date.
      enables us to assume that evaluation research             There is certainly also a case for making an
      designed in interdisciplinary discussions is           evaluation of IFKA evaluations, given the number
      always current. It is, therefore, important that       so far conducted and developments in evaluation
      evaluators continue to perform active research in      techniques. The standards of scientific associa-
      their own fields and do not overspecialise in the      tions specialising in evaluation research and
      evaluation of international vocational training        programme evaluation would lend themselves to
      programmes.                                            this endeavour. As mentioned above, the Joint
                                                             Committee on Standards for Educational Evalua-
      5.3.4.Dissemination of findings                        tion (JCSEE) and the German Evaluation Society
      As discussed above, since the programme began          (DeGEval) have a series of evaluation criteria: (1)
      one of its main features has been the dissemina-       utility, (2) feasibility, (3) fairness and (4) accuracy.
                                  Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   147




Figure 6: IFKA evaluation structures



                                                    IFKA Planning


                                          Annual programme 1997, etc.
      planners and implementers
       dialogue with programme
         Formative evaluation:




                                           Individual ‘similar’ projects                                       Evaluation
                                                                                                              questionnaire
                                   1                2               3              4, etc.                   and professional
                                                                                                                  report




                                              Evaluation assessment                                          Evaluation annual
                                             complex quantitative and                                          programme
                                           qualitative document analysis                                           Report




The utility of IFKA evaluations is undisputed in the                because at the end of each measure most of the
context of increased integration of evaluation tools                anticipated material is available for assessment
into the operation of the programme, changes in                     (except the results of surveys conducted one year
programme structures and programme outcomes                         later). Since feasibility is hardly possible without
such as conferences, publications and transfer of                   the stakeholders (organisers and participants), the
innovations to the German system. Given the use                     aim is to achieve a permanent dialogue. To ensure
made of the evaluation tools in ascertaining ‘true’                 ‘fairness’, all stakeholders should have access
project and programme outcomes, their utility in                    wherever possible to evaluation results. Some
transferring innovations and further developing the                 shortcomings in this area have yet to be remedied.
programme is also a foregone conclusion. The                        The programme’s reliance on scientific methods is
integration of data collection into project imple-                  a step in the direction of ‘accuracy’. Meta-evalua-
mentation increases the ‘feasibility’ of evaluation                 tion would be of advantage.
 6. Summary and recommendations for future practice


6.1.   Four practical models                                 been part of evaluation practice for years and are
                                                             a match for the DeGEval standards. Both of them
Selection of the four practical models was not               broadly correspond in design to the examples of
limited to evaluations of EU mobility programmes             EU programmes. DFJW is to be considered
because practical evaluation began with the                  comparable to LdV in its variety and complexity,
‘older’ international exchange and promotion                 whilst IFKA and CSV are similar in the clear struc-
programmes of other providers, such as indi-                 ture that they both exhibit.
vidual countries or foundations and more experi-                The availability of documentation on results,
ence was available in such fields. Two of the                access to appraisals and interview opportunities
examples considered (DFJW and IFKA) have                     were also central to the selection of examples.


Table 10: Mobility in VET – one of many ways of moving towards the principal objective

                         DFJW                                                        LdV

The various DFJW projects are designed to further the       The LdV Programme was created to promote better
principal priority, the promotion of international under-   mutual understanding of VET in the EU countries.
standing. VET furnishes one means of communication,         Mobility is one of the LdV programme areas. The various
so that over the course of the years exchange activi-       measures in this field serve the above-mentioned prin-
ties have evolved in this field. These activities differ    cipal aim of LdV, but their forms may differ quite
greatly (i.e. apprentice exchanges, work experience for     substantially (i.e. apprentice exchange, work experience
young people in initial training, exchanges between         programmes for young people in initial training,
vocational schools, exchanges of trainers, long-term        exchanges between vocational schools, exchanges of
and short-term measures).                                   trainers, long-term and short-term measures, CSV).




Table 11: Mobility in VET — two concrete measures

                          IFKA                                                       CSV

IFKA set itself the goal of promoting VET in Germany        CSV assists vocational training decision-makers from
by means of 14-day in-service training visits abroad        Member States by organising group visits to EU coun-
that focus on particular themes to give specific target     tries lasting three to five days and focusing on partic-
groups the opportunity of individual continuing training    ular themes. The intention is to create a better under-
and to encourage innovation in VET in Germany. New          standing of other VET systems (or aspects of systems
national and international networks are created             and political decisions) so that what is learnt can be
through the process of group dynamics.                      used by participants in their own working environment
                                                            in the European context. CSV supports construction
                                                            of international networks.




6.2.   Implementation of evaluation                          ating at a political level, want programme evalua-
                                                             tion to provide feedback and explain and justify
       and practical examples
                                                             expenditure of public funds. They also hope for
Programme designers and organisers and                       perpetual improvement of actual programmes by
funders of programmes, particularly those oper-              means of more precisely defined goals. Are these
                               Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   149




expectations fulfilled by the four cases mentioned                    between professional researchers, educa-
above? The following results provide an interim                       tional psychologists and comparative VET
summary and combine theoretical and practical                         researchers within interdisciplinary research
aspects of the cases. The order in which points                       teams. This combination unites academic
(1) to (15) are placed refers to the order of an                      qualifications related to VET in the home and
evaluation based on the evaluation standards                          host country or countries with skills in evalua-
discussed in Section 1.3.                                             tion research and international comparative
   The evaluation team began with:                                    research. This involvement in a discipline
(a) programme organisation, in order to examine                       enables researchers to keep pace with their
    the focus, structure and organisation of the                      ‘own’ discipline.
    programme;                                                        Specialisation in evaluating international VET
(b) programme goals were the next stage,                              programmes without this firm basis will not
    concentrating on evaluable operationalisation;                    meet the high expectations made of evalua-
subsequent comments referred to:                                      tions. Qualitative hermeneutic and quantita-
(c) quality of evaluation. Success is not solely                      tive empirical methods can be complemented
    based on the methodological stringency of an                      by these interdisciplinary competences. In the
    evaluation design in a narrow sense, but                          IFKA case study this combination of skills
    relates to:                                                       was applied to the evaluation.
(d) transformation of evaluation results into the
    practice of programme implementation, an                     3. Harmonisation of evaluation goals, content
    essential criterion for ‘successful’, ‘exem-                    and tasks between players
    plary’ evaluation.                                                Prior to an evaluation, the basic goals of
                                                                      quality assurance measures should be agreed
6.2.1.   Programme organisation, evaluation                           between those involved. Frequently there is
         planning and preparation                                     substantial disagreement on the application
1. Programme content and structure                                    of evaluation findings. Programme designers
                                                                      chiefly expect proposals for improvements in
    A     meaningful       and    practice-oriented
                                                                      implementation practice, whilst evaluators
    programme evaluation that draws on the
                                                                      (and frequently funding bodies) are more
    most recent scientific standards requires a
                                                                      concerned with the individual and social
    thorough knowledge of the programme
    content and an appropriate analysis of                            impact of programmes.
    programme structure. The structure of the                         A common understanding of evaluation goals,
    individual elements of the programme should                       contents and tasks is an essential precondi-
    be taken into account. Determination of the                       tion if those involved wish to work together to
    suitable method for the evaluation should be                      improve quality.
    based on programme structure and the                         4. International evaluation projects and potential
    programme budget and may depend on the                          misunderstandings
    budget for activities. Consideration of suitable
    methods of evaluation during the design                           The analysis of DFJW and LdV shows that
    phase of a programme significantly heightens                      varied goal interpretation and evaluation
    the effectiveness of formative and summative                      paradigms are to be expected in the case of
    evaluation. For this reason evaluation special-                   differentiated international evaluation projects.
    ists should be involved in the design phase of                    The risk of potential misunderstandings
    VET mobility programmes.                                          increases with growing interdisciplinary and
                                                                      international involvement. Precise definition of
2. Highly skilled interdisciplinary research teams                    central concepts, procedures and analytic
    The strict demands of evaluation require                          methods is necessary for this reason. Opera-
    highly skilled personnel. A combination of                        tionalisation presupposes definition and limi-
    such skills in one individual is extremely rare.                  tation of concepts. In German VET alone, the
    In the programmes included here, a realistic                      literature offers a total of 654 variant defini-
    approach would therefore be cooperation                           tions of ‘key skills’ during a 10-year span
150    Evaluation of systems and programmes




          (Weinert, 2000). Evaluation can, therefore,           desired changes. The role of the client is to
          help to clarify research concepts.                    monitor the feasibility and viability of the eval-
                                                                uation.
      5. Linking methods and concepts of evaluation
                                                            7. Evaluation of the        long-term    impact    of
          In the context of ‘skills for Europe’ (DFJW),
                                                               programme goals
          Demorgon et al. draw attention to the close
          meshing of tools and concepts in evaluation.          Programme administrators’ stated goals go
          They even go so far as to say that it is              beyond mere concepts and include very
          improper to transfer evaluation strategies            broad contextual and causal relations
          developed in other fields and that it is better       affecting the effectiveness of measures.
          practice to develop separate procedures for           However, it is seldom possible to include
          each individual topic. This amounts to a thor-        complex contexts and long-term processes in
          oughgoing constructivist approach. Irrespec-          evaluation. Consequently, individual evalua-
          tive of whether one shares this opinion, it           tion projects need to refer to available find-
          does demonstrate the need for tightly defined         ings from theoretical and empirical research
          concepts and evaluation methods. To date,             to fill, by interpolation, gaps in explanations
          this approach has seldom been applied in              or forecasts not encompassed in a given time
          evaluation practice. It is cumbersome and,            frame or context and thereby to offer at least
          although it promises excellent results, it is         some hypothetical conclusions. Another
          certainly more ‘expensive’ than a ‘standard           option is to connect series of evaluations in a
          evaluation’ applied to all manner of cases,           programme. This requires not only access to
          which can be restricted to counting survey            previous evaluations and their data, but also
          figures.                                              presupposes their compatibility. It is then
                                                                possible to verify the stability of old findings
      6.2.2.   Programme goals, development of                  and to show medium and long-term causal
               suitable methods and tools for                   chains. It would be better in many respects
               evaluation                                       (cost, results, benefit for the programme) if
                                                                long-term evaluation were incorporated in
      6. Operationalisation of programme goals
                                                                programme planning and annual operationali-
          Programme goals are usually expressed in              sation. Moreover, assessment can be planned
          very general, abstract and broad terms. It is         in longer phases, e.g. every three years. The
          essential that they be operationalised, i.e.          duration of phases should be governed by
          reformulated in a less abstract manner so that        the parameters of the programme (e.g. dura-
          their evaluatory basis consists of observable         tion and sustainability of programme goals).
          and, where possible, measurable phenomena.
          This cannot be achieved without selecting         6.2.3.   Quality of evaluation, optimisation
          and prioritising variables. To eliminate arbi-             potential
          trariness in the reduction and operationalisa-
                                                            8. Relationship between evaluation design and
          tion process, it is necessary to define the
                                                               evaluation results
          precise programme goals in consultation with
          the client during the design phase, possibly in       Because of the extreme complexity and
          a multistage procedure which includes provi-          general lack of feasibility of control group
          sion for subsequent correction and refine-            design, there are always several alternative
          ment. The role of the teams of evaluators             explanations and prognoses which should not
          consists of advising programme administra-            be accepted solely on the strength of one
          tors, in the light of thorough methodological         evaluation. The implications are therefore
          and theory-based expertise, particularly on           always limited and related to the scope of an
          the effects of decisions made during the              evaluation design. This is especially true of
          design phase on the effectiveness of evalua-          evaluations whose results are expressed
          tion projects. Tools that are to be used or           vaguely. It therefore wise to regard the results
          developed for a given evaluation must be              of an evaluation as hypotheses which should
          sensitive enough to register and reflect              feed into further evaluation.
                                     Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   151




9. Match between an overall programme and                                   based statements which include data from
   individual programmes and measures                                       the level of the individual participant up to
                                                                            that of the system require highly complex
    The study of the series of mobility measures in
                                                                            evaluation designs and analysis procedures
    the LdV programme has revealed many ways in
                                                                            which surpass usual EU-level VET evaluation
    which evaluation may be optimised. Although
                                                                            projects in their scope and resource require-
    most of the elements of programmes and
                                                                            ments. Such innovative evaluations by
    measures are covered by evaluations
                                                                            TIMSS, PISA and the forthcoming DESI
    conducted by the three implementation centres,
    InWent, ZAV and DAAD, there is a need for                               project are based on expensive designs
    coordination between individual steps and eval-                         incorporating several levels in the evalua-
    uation of the entire programme in order to avoid                        tion (26). They aim to make statements on how
    repetition and to improve the validity of small                         effects at individual (student) level relate to
    steps that build one on the other.                                      effects at system (school) level. Quantitative
                                                                            multilevel analysis has shown that there can
10. Long-term impact of programme goals                                     be surprises: causes of positive effects at an
    The inability of the majority of evaluations to                         individual level will not necessarily have such
    create a control group is a particular problem.                         effects on a system level and vice versa. More
    Three possibilities may be imported from                                such level-specific effects are to be expected
    scientific research methodology:                                        when investigation involves large numbers of
     – statistical control;                                                 levels as are found in surveys at a suprana-
     – complex models;                                                      tional level. It is therefore recommended that
     – internal comparison applying modern                                  representative large-scale assessments which
          qualitative evaluation strategies.                                incorporate several aggregate levels should at
    These possibilities all have the same essential                         least occasionally be conducted within the
    purpose: the essence is to analyse the fluctua-                         European framework too. All individual evalua-
    tion of key variables to monitor differences in                         tion projects should be designed to assure
    effect. Statistical control aims to concentrate                         data compatibility. It seems reasonable also to
    on pertinent sets of variables by monitoring                            have regard to continuity in evaluation in order
    and systematically segregating ‘disruptive’                             to guarantee progress in evaluation practice
    factors. Complex models such as path analysis                           and programme optimisation.
    (see IFKA) include all variables which may be                      12. Design and methods of evaluation projects in
    regarded as disruptors or moderators of effects                        VET in the light of the OECD school perfor-
    and make them calculable. The first two possi-                         mance study
    bilities mentioned above assume a quantitative
    method. The same purpose may be served by                               The advanced level of design and method-
    a qualitative approach. Factors potentially                             ology in the OECD school performance studies
    responsible for the success or failure of                               has set standards for further evaluations in
    programmes can be identified by analytic                                education. For the first time the representative-
    separation of successful and less successful                            ness of participants was a priority and proba-
    programme components or projects.                                       bility models which use state of the art survey
                                                                            methods were applied. The fruits of this model
11. Meaningful evaluation results from several
                                                                            survey are to be seen in the most recent eval-
    aggregate levels and continuity of evaluation
                                                                            uation application (DESI), which features new
    Programmes are evaluated at many aggre-                                 developments such as the inclusion of
    gate levels. The success or failure of a given                          large-scale assessment of intercultural compe-
    project as part of a programme contributes to                           tence (27). There is no reason why such evalu-
    the success or failure of the programme at a                            ation projects should not also be conducted at
    national or international level. Empirically                            a high methodological level in VET.

(26) In the case of DESI, 11 000 pupils and 200 schools are representative of all Länder in the German Federal Republic.
(27) DIPF acts as the secretariat for the Deutsch-Englisch-Studie-International project (DESI). The project module to develop tools
     for intercultural competence is headed by Kerstin Göbel and Hermann-Günter Hesse.
152    Evaluation of systems and programmes




      6.2.4.   Transformation of evaluation results           14. Dissemination of results
               and financial framework
                                                                 The dissemination of results is of great impor-
      13. Top-down or bottom-up evaluation?                      tance for the success of an evaluation. Evalua-
                                                                 tors of VET international exchange programmes
          It is possible to differentiate between two
          aspects: the treatment of multiple programmes          often consider their duties discharged once
          such as LdV and DFJW, which are split into a           data has been collated. The systematic
          series of individual programmes, and hermetic          dissemination and discussion of results do not
          individual programmes. Individual programmes           always receive due consideration. Equally,
          (e.g. CSV as a component of LdV) may,                  public debate ensuing from a broad dissemina-
          however, conceal many individual measures.             tion of the stages and results of evaluation is
          LdV      and     DFJW     evaluate     individual      rare. Transparency and time for discussion of
          programmes all of which together constitute            the evaluation are, however, much more impor-
          the overall programme. Evaluation should be            tant for those directly affected and, in particular,
          done at the individual programme level                 implementation centres. This is true of both
          (bottom up) because of the variety of                  formative and summative evaluation. Electronic
          programmes alone. As the example of LdV                media are particularly useful in such cases. In
          implementation in Germany shows, there is              order to achieve the intended broad effect,
          much worthwhile evaluation, but no agreed              target groups should also be included in
          design for formative evaluation has yet been           dissemination.
          developed and agreed by the implementing               Apart from these internal optimisation consid-
          agencies. Similarly, top-down evaluation still         erations, the dissemination of scientific find-
          dominates DFJW, where this process is still            ings and experiences among a broad public
          apparently in favour because of the estab-             provides a platform that may benefit future
          lished evaluation culture.                             evaluations.
          Transparent programmes such as CSV and                 The funding arrangements for an evaluation
          IFKA are also characterised by bottom-up               project should allocate sufficient resources
          and top-down effects. When external and                for the transfer of results. The production of
          political arguments are to the fore, as in the         evaluation studies simply destined to gather
          case of the CSV evaluation 2000/2001, there            dust at the back of a shelf is not desirable
          is less emphasis on programme organisers               and the fact that a good plan for the dissem-
          (Cedefop, NLOs) and participants. The                  ination of results (in printed, electronic and/or
          abstract results of these top-down evalua-             conference form) will incur costs is often not
          tions make them more akin to consultation              considered.
          and political justification. The bottom-up          15. Financial framework, evaluation concept and
          effect, advantageous to the long-term devel-
                                                                  political mediation
          opment of programmes, is replaced by a
          top-down effect. Such summative evaluation             Programme planners and funders, particularly
          addresses        neither    participants      nor      those operating at a political level, want
          programme organisers in the realisation of             programme evaluation (a) to justify the expen-
          programme goals via individual measures.               diture of public funds and possibly (b) to opti-
          Since evaluation results provide the input for         mise programmes by means of precisely
          operationalised programme planning, imple-             defined goals. The availability of funding has an
          mentation and appraisal, which can only be             indirect effect on the scale of an evaluation and
          successfully achieved with the cooperation of          thus on evaluation procedure. To date, (a)
          organisers and programme participants, the             unequivocally dominates as it is easier to justify
          integration of these stakeholders in design            politically to the public. A complex ‘interven-
          and operation is a significant bottom-up               tion’ to ensure programme optimisation, based
          factor in the effectiveness (intervention poten-       on evaluation results (b) is less convincing
          tial) of evaluations. Such a bottom-up proce-          within such a context and also more costly.
          dure has been adopted in CSV for partici-              Equally, funding for evaluation designs which
          pants’ reports.                                        must clearly be regarded as falling under (b)
                               Evaluation of EU and international programmes and initiatives promoting mobility: selected case studies   153




   must be secured by programme organisers                       pants. Measuring programme output and its
   through persistent political pressure and by                  documentation is a contribution to programme
   appropriating arguments largely from (a) (see                 design which has internal consequences for
   IFKA). The consequences of ‘optimising’ a                     programme organisation and its tools and
   programme, such as lower organisational                       external consequences for political practice.
   costs, satisfaction of participants, easier                      Evaluation is therefore a public affair rather
   marketing or durability of programme goals                    than an activity of government monitoring agen-
   achieved, seem to be of little significance in the            cies such as an auditing commission. The
   allocation of resources. If, however, the public              dissemination of results to the (expert) public is
   feels politically ‘alarmed,’ as is the case in                an important instrument in creating transparency
   large-scale assessments of school perfor-                     and in a public culture of evaluation. These
   mance such as PISA, then financial support for                results could also lead to evaluations no longer
   evaluation is more readily forthcoming. These                 being motivated by political justification but to
   results lead in turn to a direct demand for                   greater emphasis on the linking of evaluation and
   greater dissemination of programme results to                 intervention in programme optimisation. This new
   the politically aware public.                                 situation would also mean that the costs of eval-
                                                                 uation were regarded as an integral part of
                                                                 programme costs.
                                                                    Developing such an evaluation culture presup-
6.3.   Prospects for a new                                       poses a minimum of mutual confidence between
       evaluation culture and                                    stakeholders. ‘Fear’ of a bad report and an apol-
       12 proposals for the                                      ogist reaction to critical evaluation findings are
       implementation of evaluation                              counterproductive to developing this new, inclu-
                                                                 sive evaluation culture. Everyone can pursue the
The four case studies presented here demon-                      common goal of programme implementation and
strate very different approaches to the evaluation               optimisation. Furthermore, those involved expect
of their programmes. The continual development                   this from evaluation. Only where a stakeholder or
of evaluation methods in EU mobility programmes                  a group demonstrably reacts negatively should
stands out. Evaluation has obviously received                    the question of their replacement be entertained.
more attention and thus greater financial support                   Complementary to these basic remarks on
so that, given the continuation of this trend, we                evaluation culture, this report concludes with
can expect a continual rise in the quality of evalu-             twelve brief general proposals containing essen-
ation of VET exchanges within the EU.                            tial rules for the conduct of evaluation in interna-
   The other two programmes presented here                       tional exchange programmes and how evaluation
(IFKA and DFJW) were pioneers in the design and                  can support the successful implementation of a
content of evaluation. Today they are at risk of                 programme.
losing substantial elements due to budget cuts.
IFKA will only be evaluated every three years from               Proposal 1
2003, which will prevent data generation immedi-                 The measures in a programme should be organ-
ately during or after an exchange (by InWEnt                     ised to enable formative evaluation making evalua-
GmbH), hinder the continuous advising of                         tion an integral part of programme implementation.
programme organisers by evaluators and call into                 ‘Formative’ means acquiring knowledge on how to
question the inherent validity of formative evalua-              optimise programmes, i.e., on how to plan and
tion. There will, therefore, no longer be any basis              implement interventions and disseminate knowl-
for re-interpretation through evaluation. The eval-              edge and information to support the enhancement
uation practice of DFJW is equally subject to the                of programme outcomes in line with goals.
funding provided by sponsors. Vacillation in this
respect precludes longitudinal investigation.                    Proposal 2
   Today, evaluations are complex processes less                 Evaluation and scientific research should be interre-
dependent on political justification than on the                 lated. Scientific work means hypothesis-based and
dialogue between stakeholders such as funders,                   quasi-experimental work. It supports the acquisition
implementation centres, providers and partici-                   of knowledge on the relativity of impact factors.
154    Evaluation of systems and programmes




      Proposal 3                                                      tive and constructive criteria.) All ‘new’ criteria
      No evaluation project can stand alone. Each eval-               involve the interaction of all participants/stake-
      uation project must refer to knowledge outside                  holders. Evaluation is no longer seen as an external
      the project, that is, to theory. The programmes to              approach to the programme being evaluated. Eval-
      be evaluated are highly complex. They have                      uators are instead experts instrumental to the
      multiple goals, not all of which harmonise. They                programme. Evaluation is thus a continuous inter-
      refer to different levels, individual, institutional,           active process which can be adapted during all
      systemic and cultural, and they offer different                 phases of programme implementation.
      perspectives from different groups of stake-
      holders. The consequences are: the same goal                    Proposal 7
      can be accessed in different ways whilst the                    The paths which lead to a product’s evaluation can
      same method may lead to different outcomes                      be reconstructed by way of an inductive strategy
      with distinct effects and thus to possible conflict             that should be grounded on theoretical foundations.
      situations, with one goal achieved at the cost of               This strategy includes the clarification of concepts
      another. Fundamental disagreements over the                     and methods. Evaluations planned in this fashion
      possible scale of the impact due to different theo-             can contribute to the accumulation of knowledge
      retical foundations are a good reason for clarifica-            that is useful not only for the programme in ques-
      tion of programme strategies. The theory-driven                 tion but also for future programmes.
      approach is motivated by the need to bridge the
      gap between description and the need for eluci-                 Proposal 8
      dation in order to optimise the programme.                      Before the implementation of a programme, it is
                                                                      important to estimate the intended scale of the
      Proposal 4                                                      impact. Measures and evaluation instruments have
      Evaluation should be useful for stakeholders.                   to be selected and developed with this in mind. If
      Evaluation must be designed so as to respond to                 they are not sensitive enough to record outcomes,
      stakeholders’ questions about the matter to be                  they will furnish no information on impact.
      evaluated. Because of the normative character of
      evaluation, clarification, overt explication and                Proposal 9
      refinement (operationalisation) are a necessary                 Before     the   programme       is   implemented,
      first step in the implementation of a programme.                complexity, as reflected by the scale of the impact,
      This aids precise definition of the goals,                      should be taken into account, not only the
      measures and expectations of a programme and,                   intended effects but also side effects that could
      ultimately, its practicability.                                 alter or even prevent the success of the outcome.
                                                                      What conditions must be fulfilled to ensure that
      Proposal 5                                                      evaluation is a learning exercise for all those
      The theory-driven approach is the basis of gener-               involved, including policy-makers?
      alisation which draws on the results of evalua-
      tions of different programmes. Evaluation, if theo-             Proposal 10
      retically based, thus supports the accumulation                 Evaluators should be experts in their specific
      of programme implementation knowledge.                          field, with methodological and strategic knowl-
      How can evaluation be used before, during and                   edge to ensure the usefulness of the evaluation
      after a programme or revised implementation to                  process for those concerned.
      feed back into the reform process or to alter the
      characteristics of a programme or a reform which                Proposal 11
      do not appear (any longer) appropriate?                         Evaluations should be designed so as to guar-
                                                                      antee interconnectability with other evaluations.
      Proposal 6
      The shift in priority from ‘objective’ criteria (reliability,   Proposal 12
      validity, objectivity) to ‘constructive/constructivist’         The practical realisation of evaluation results is to
      criteria (communication, intervention, transparency,            be regarded as a step in its own right. Interven-
      relevance, developing alternatives) is concomitant              tion in the form of ‘action research’ should be
      with an increase in the applicability of evaluation.            programmed and evaluated in an appropriate
      (There need not be a contradiction between objec-               manner.
 List of abbreviations


BA          Bundesanstalt für Arbeit / Federal Employment service
BIBB        Bundesinstitut für Berufsbildung / Federal institute for VET
BMBF        Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie / Federal
            Ministry of Education, Science, Research and Technology (from 1995)
BMBF        Bundesministerium für Bildung und Forschung / Federal Ministry of Education and Research
            (from 1998)
BMBW        Bundesministerium für Bildung und Wissenschaft / Federal Ministry of Education and
            Science (to 1994)
CDG         Carl Duisberg Gesellschaft / Carl Duisberg Society
Cedefop     Centre européen pour le développement de la formation professionnelle / European Centre
            for the Development of Vocational Training
Comett      EU academic and business technology cooperation programme
CSV         Community Study Visits Programme for those responsible for vocational training
DAAD        Deutscher Akademischer Austauschdienst / German academic exchange service
DeGEval     Deutsche Gesellschaft für Evaluation e.V. / German Evaluation Society
DESI        Deutsch-Englisch-Schülerleistungen-International / German-English Pupil Performance
            International
DFJW        Deutsch-Französisches-Jugendwerk/German-French youth foundation
DIPF        Deutsches Institut für Internationale Pädagogische Forschung / German Institute for interna-
            tional educational research
DSE         Deutsche Stiftung für Internationale Entwicklung / German foundation for international
            development
EEA         European economic area
EFTA        European free trade area
ESF         European social fund
ETF         European Training Foundation
Eurotecnet Initiative promoting vocational training innovation in view of the technological transformation
           in the EU.
FORCE       Formation continue en Europe. European Community initiative to promote vocational training
            among young people in Member States and to prepare them for adult and working life.
GTZ         Deutsche Gesellschaft für Technische Zusammenarbeit / German Society for technical
            cooperation
IALS        International adult literacy survey
IBE         International bureau of education
IFKA        Internationaler Fachkräfteaustausch (in der Berufsbildung) / International exchange of VET
            specialists
IHBB        Internationales Handbuch der Berufsbildung / International handbook of VET
ILO         International Labour Organisation
InWent      Internationale Weiterbildung und Entwicklung gemeinnützige GmbH / International contin-
            uing education and development non-profit Ltd.
156    Evaluation of systems and programmes




      JCSEE          Joint committee on standards for educational evaluation
      LdV            Leonardo da Vinci (programme) Initiative for introducing EU vocational training policy
      Lingua         European Community programme promoting language teaching and learning
      NLO            National liaison officer
      OECD           Organisation for Economic Cooperation and Development
      PETRA          Partnership in education and training European Community initiative to promote vocational
                     training among young people in Member States and to prepare them for adult and working
                     life
      PHARE          Poland and Hungary, aid for restructuring of the economies
      PISA           Programme for international student assessment
      SME            Small and medium-sized enterprise
      TIMSS          Third international mathematics and science study
      TVET           Technical and vocational education and training
      Unesco         United Nations educational, scientific and cultural organisation
      VET            Vocational education and training
      VmQ            Verfahren modularer Qualifizierung / modular qualification system
      WSF            Institut Wirtschaft- und Sozialforschung (Economic and social research institute)
      ZAV            Zentralstelle für Arbeitsvermittlung (Central placement office)
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