PGM Links February 29, 2008 Linking NC State PGM to the Golf Industry Volume 1, Issue 5 NC State Professional Golf Management ♦ Parks, Recreation & Tourism Management ♦ College of Natural Resources ♦ North Carolina State University ♦ Special points of interest: March 3-7, 2008 — Spring Internships Prepare Students for the Future Break begins Students earning degrees from programs within the a number of options from which to choose. We need March 20-21, 2008 — Spring College of Natural Resources at NC State University to make students aware of facilities looking for what Holiday have long praised their departments for the hands-on they are qualified for and interested in and to make opportunities they received while in the classroom, facilities aware of the students in our program who can during study abroad excursions, and meet their needs. It’s the March 30, 2008 — PGM during internships. responsibility of the students to let Club Meeting us know of a specific facility they This is one of the many reasons why would like to contact, a particular April 25, 2008 — Last day of the NC State Professional Golf geographic region in which they classes Management program fits so well in would like to work, and where their CNR and the Department of Parks, interests lie,” comments Susan April 28—May 6, 2008 — Recreation & Tourism Management. Colby, Administrative and Program Final Exams The 16 months of cooperative work Assistant for the NC State PGM experience (internship) the PGM program. May 8—11, 2008—Level students are required to do “are 2 & Level 3 Checkpoint probably the most important 16 Andy Betz, PGM Internship at NC State months of your college career,” states Coordinator, has the sometimes Dr. Robb Wade, NC State PGM difficult, yet fun and rewarding task, May 10, 2008— Director to a group of prospective of helping the students and facilities Graduation students and their parents. “The find the right match. “Since taking contacts you make and quality of over the position of Internship your job performance can open Coordinator, it has made me realize In this issue: many doors for you upon how important interns are to graduation.” facilities across the country. We Internships Prepare 1 “This program is not about receive various requests on a daily NC State PGM faculty and staff basis on how to secure an intern for Students for the the game of golf, it’s about describe the process of securing an the upcoming season. For facilities, Future internship as a “team approach.” “It the business of golf.” the process begins by completing the is the responsibility of us as faculty - Dr. Robb Wade online agency application form or by Students Attend PGA 1 and staff to help match these young PGM Director calling or emailing our PGM office Merchandise Show in people with facilities in need of with the details of their needs. For Orlando, FL & interns, but we also need to look at students, the process begins with the Myrtle Beach, SC the students’ skills, personality, student narrowing down a PGA level, etc. and try to give the student and facilities geographic location or by notifying us (cont’d pg. 2) “We Work Where 4 We Play” PGM Students Attend PGA Shows in FL and SC Fourteen young men and women speak with vendors, and most Many of the first year students represented the NC State importantly to work the NC State were amazed by the number of Student “Eagle” 5 Professional Golf Management PGM booth and meet PGA vendors and amount of merchan- Lindsay Pitts program at the PGA Merchandise professionals looking for interns. dise that surrounded them in Show in Orlando, FL in January Orlando. and four at the Carolinas PGA Complete with resumes and What Are They 5 Show in Myrtle Beach, SC in business cards in hand, six of 14 Chris Mills, a freshman from Saying? February. Orlando participants walked Granite Falls, NC, says,” The away from the event with PGA Merchandise show was a Students had the opportunity to internships secured for either very overwhelming experience attend seminars, test equipment, three, six or seven months. for me. The show (cont’d page 3) of a facility in which they are interested in working. We then sit down and discuss what they expect to get out of the intern- ship, what are their interests: teaching, tournament opera- tions, budgeting, retail management, customer service, etc. The most important thing we try to instill in each student is that the internship should be a valuable learning experience and each of the 16 months of internship should be a spring- board to the career path they choose when they graduate from NC State.” Chad Kuffen, Head Professional and Director of Golf Opera- tions at Raleigh Country Club in Raleigh, NC comments, “In the beginning of my tenure, my interns would fill positions in my outside operations and sometimes be entrusted with shop Curtis “Huey” Hewiston, HR director, Bandon Dunes duty. It’s a very different situation nowadays. I look to the Golf Resort (OR) discusses internship opportunities with PGM program for key young men and women to fill impor- senior, John Crotts, Raleigh, NC. Crotts is currently in tant operational gaps during the busy season. I’ve not only the process of completing his final six month internship had the honor of hosting aspiring golf professionals for their at Bandon Dunes. He will finish during the 2008 internships, but the majority of my permanent professional summer season with hopes of continuing after his staff at Raleigh Country Club are graduates of the PGM pro- internship is complete. gram.” “It’s a honor for our program, but an even greater tribute to our students when PGA professionals contact us and want to start a tradition, or a “pipeline”, of our students to their facili- ties. When the professional says, ‘can you send me one or two more just like the last two?’ then we know these students understand the value of their internship experience and the opportunities that can be available to them in the future,” Dr. Robb Wade. PGM Sophomore Joey LeCompte, Washington, NC, states, "The Professional Golf Management Program at North Caro- lina State University can be summed up with one word, and that word is: Opportunity. Students are granted the opportu- nity of meeting with and learning from some of the best golf Sioux Fall, SD senior Brian Anderson, speaks with Mar- professionals in the triangle area (NC), as well as, profession- garet Holstein (Pinehurst Golf Resort), and son Brian, als around the United States as they travel for their intern- during a PGM job fair last fall. Anderson performed two ships. The opportunity is provided. It’s what one does with internships at Pinehurst at different courses. Holstein’s that opportunity that will decide his or her future!” son, Brian, is a prospective PGM student that NC State hopes will find a new home at NC State fall 2008. First year student, Steve Houg, Sioux Falls, SD listens to 2007 PGA Professional of the Year, Brent Krause, as he Kyle Fiore, PGA professional Farm Neck Golf Club, Oak explains internship opportunities at Wynlakes Golf & Bluffs, MA (Martha’s Vineyard) speaks with Erie, PA Country Club (AL). Houg will perform his first internship Junior, Kyle Earley. Earley will complete his final six (3 months) with Krause during the 2008 summer season. month internship with Fiore beginning May 2008. was an excellent opportunity to meet golf pros and other golf fanatics. Honestly, there was too much golf stuff. I didn’t have enough time to see it all. For students that didn’t get a chance to attend the show this year, I highly recommend going next year. It is worth the money.” Freshman Matt Spitzer from Raleigh, NC comments “I person- ally thought that the show was incredible and I definitely plan to go again next year. It was the most golf merchandise I have ever seen and it took two full days to cover everything. For those students who have not secured their internships, it is a great opportunity to network with different clubs and profes- sionals across the country. I doubt that I would have had the chance to get my internship at the Upper Montclair Country Seniors John Richardson (left), Charlotte, NC, and Kenneth Club in New Jersey if it wasn’t for the Orlando show. It is a Mesimer (right), Kannapolis, NC serve as greeters at the great opportunity and I think everyone should go as soon as entrance to the Carolinas PGA Show in Myrtle Beach, SC. they get the chance.” “Each January every PGA professional has one thing on his / her mind, well, two really. What is the golf season going to be like this year and when can I go to the PGA Show? Every year that I have been able to attend the PGA Show I have jumped on the opportunity. No where else can an aspiring PGA profes- sional like myself, or others in the PGM programs, find the enormous amount of networking resources or on-the-job train- ing opportunities. Attending seminars or just mingling with the PGM students, I have found new ideas to use for our PGM pro- grams as well as ideas that I could use after I graduate. The PGA Show(s) is (are) a must for any PGM student wishing to succeed in their career,” states senior Brian Anderson, Sioux Falls, SD. First year students, Stephen Krause (left), Morehead City, NC and Chris Mills (right), Granite Falls, NC assist PGA professionals upon registration at the Carolinas PGA Show in Myrtle Beach, SC. Krause and Mills also serve as PGM Ambassadors for the NC State PGM program. "The Professional Golf Management Program at North Senior Brian Anderson chats with a PGA professional at the Carolina State University can be summed up with one word, PGA Merchandise Show in Orlando, FL. Anderson has and that word is: Opportunity. The opportunity is provided. completed his internship requirements and is anticipating the It’s what one does with that opportunity that will decide his Level 3 checkpoint in May. or her future!” - NC State Sophomore, Joey LeCompte, Washington, NC “We Work Where We Play” In this column we will feature facilities where NC State PGM students complete internships. Since NC State’s golf course is not yet complete, local courses in the Triangle area of NC have graciously allowed our students playing privileges, as well as, opportunities to learn through work experiences. Therefore, in many cases, “We Work Where We Play.” We thank all facilities throughout the United States who have worked with our students to provide them with the hands-on learning they need to be successful in the golf industry. This month we feature: MacGregor Downs Country Club Cary, NC Don Smith, General Manager Ben Hynson, PGA Master Professional Director of Golf MacGregor Downs Country Club is a member-owned private club, nestled on the shores of Lake MacGregor, within the tran- quil setting of the prestigious MacGregor Downs community in Cary, NC. Established in 1967, MacGregor Downs is an elegant and per- sonal club deeply rooted in a proud Scottish heritage, a treas- ured history, and timeless tradition for members throughout North Carolina. Since 1967, the Club has continued to build on its legacy and is poised for the next half-century. Today, MacGregor Downs remains one of the most prestigious member-owned clubs in North Carolina. The Club is a not-for-profit organization at which privileges and programs such as golf, tennis, swimming, small boating, fishing and dining are all provided and maintained for the ex- clusive enjoyment of its members and their guests.* The NC State Professional Golf Management program is grateful to Mr. Ben Hyson and Mr. Don Smith for their *Information courtesy of the MacGregor Downs country Club website. assistance to our students throughout the past five years. February 29, 2008 Linking NC State PGM to the Golf Student “Eagle” - Lindsay Pitts Industry Volume 1, Issue 5 “She is the best under 30 year old candidate Huey and I have ever NC State University interviewed! I found her to be extremely thoughtful and poised. I felt Professional Golf Management she was interviewing us more than the other way around.” These are Campus Box 8004 the words of John Grothe, Director of Golf, Bandon Dunes Golf Room 4023, Biltmore Hall Resort, Bandon, OR on the interview he and Curtis “Huey” Hewitson, Raleigh, NC 27695 BD HR Director had with PGM student, Lindsay Pitts. Tel: 919 515 8792 Pitts, a freshman from Cary, NC, is excited not only to be in the NC Fax: 919 513 7219 State PGM program, but also to be one of five females in the program. E-mail: email@example.com “I have no idea what I want to do at this point,” says Pitts. “All I know is that I want to secure the best internships and learn from the best people in the industry. I want to see this program grow and I want to help recruit more young women into our program. It’s exciting to be in this program at this time with the new golf course being built and so many new additions to our facilities, like the club repair facility. This is a great program to be in and I am glad I’m here.” The NC State PGM program is glad to have Pitts as well. She has proven herself to be one of the top students not only in her class, but in the PGM program. She is a “go-getter” and wants not only the best for herself, but also for her classmates and the overall program. Currently, Pitts is double majoring in PGM and Parks, Recreation & Tourism Management. Her initial “If golf is your passion … interests were in the resort side of the industry, but throughout this academic year she has realized there are other facets of the industry that also appeal to her. She has just been hired by Cleveland golf make it your major!” to assist with demo days and she works part time at the Raleigh Golf Association facility in the shop. Pitts serves as a PGM Ambassador to assist prospective students in answering questions they may have regarding the NC State PGM program and she attended the PGA Merchandise Show in Orlando, FL. “The Orlando show was one of the BEST experiences I have had here at NC State,” says Pitts. We’re on the web at: Although this aspiring young PGA professional is still searching for the “right fit” for her first three month internship this summer, she has already secured her seven month position at Bandon Dunes http://cnr.ncsu.edu/pgm Golf Resort beginning January 2009 (told you she was a go-getter). You can be sure that you will be reading and hearing a lot more about this young lady in the future. What Are They Saying About Attending the PGA Shows in FL and SC ? “I personally thought that the show was incredible and I definitely plan to go again “The PGA Merchandise show was a very next year. It was the most golf merchandise I overwhelming experience for me. The have ever seen and it took two full days to show was an excellent opportunity to meet cover everything. For those students who golf pros and other golf fanatics. Honestly, have not secured their internships, it is a there was too much golf stuff. I didn’t great opportunity to network with different have enough time to see it all. For students that didn’t get a chance to attend the show clubs and professionals across the country. I this year, I highly recommend going next doubt that I would have had the chance to year. It is worth the money. ” get my internship at the Upper Montclair Country Club in New Jersey if it wasn’t for Chris Mills the Orlando show. It is a great opportunity Freshman and I think everyone should go as soon as Level I The historic Granite Falls, NC they get the chance.” NC State Belltower at night. Matt Spitzer Lit in red following a Freshman Wolfpack victory. Level I Photo by PGM freshman, Raleigh, NC Sara Hunt, Haw River, NC.