Get documents about "Enex Usability Testing
Document Sample
Enex Usability
Testing
Pantone 641C
About
Pantone 377C
About Usability Our testing employs a variety of strategic
The usability of a product provides an indication methods to diagnose interface strengths
Enex TestLab of its ease of use, effectivenes and effeciency and weaknesses at different points in your
With a heritage stemming in meeting the user goals. This is particularly development lifecycle. We offer design
important for web based e-commerce systems recommendations based on user feedback,
directly from RMIT University,
where, if users find the site difficult to use, usability principles, and interface research.
Enex TestLab provides high they won’t use it and will go elsewhere.
The Testing Process
quality, independent testing Usability testing is a practical, objective method Enex usability testing specialists employ two
services to government and of determining how well a product meets user key testing strategies:
expectations. It will indentify design issues and
corporate clients locally A usability audit or expert review; in which
reveal how those issues can be resolved.
your product is examined by trained experts for
and internationally.
Undertaking usability testing helps answer the any potential problems that will affect the user
key issues such as: experience.
Enex TestLab’s reputation > Is your interface design intuitive to your A user test - employing a sample of typical
is founded on independence, users? users undertaking realistic tasks to expose
difficulties.
rigor, accuracy and the usefulness > Can your users find what they need when
they need it? User testing measures elements such as a
of our work in saving customers
products ease-of-use, task time, and the
> Does your system offer users the features
money and reducing risk. user’s perception of the experience. Usability
and functionality they expect?
testing can be doneformally in a lab with
> Is the customer experience of your site video camera support, or informally with
satisfactory? paper or electronic simulations. Changes to
an application can be far more strategically
Websites and applications that fail usually do
made based on the findings of a usability
so because users were not involved in the
test. However, it will be the most effective
initial design process. Enex TestLab will help
in conjunction with a user-centered design
you understandyour users and shape your
approach, ensuring a product is designed from
designs around their needs.
the beginning according to the needs of its
Enex TestLab’s usability testing will quickly users.
and inexpensively identify the strengths and
through eye tracking testing that provides
weaknesses of your Web site or application.
unique methods to access the impact and
Using proven human behavioural research and
system testing, Enex methodically tests your usability of web pages.
product to ensure a usable interface and
a satisfactory user interface.
4th March 2010
Pantone 641C Pantone 377C
The Testing
Process
In both instances Enex provides detailed reports Additionally, the Manager component includes Our Mission
explaining the issues with recommendations integrated editing functionality, making it To be the leading supplier
on how they can be remedied. quick and easy to assemble the important of independent evaluation and
video clips and share them with stakeholders. product review services in the
We use a couple of tools that can assist in
Feedback from the evaluation will be used
the information gathering and viewing of market and in the provision
to make improvements to the design, where
user based test sessions. The sessions can of independent evaluation and
appropriate.
be recorded using a Morae technoloigy purchasing advice services
system at the test location and observed by a Secondly additional and important information to government and corporate
second usability specialist, for annotation and can be obtained regarding the users through clients.
reporting purposes, possibly remotely. eye tracking testing that provides unique
The Morae Recorder component is installed methods to access the impact and usability Our vision:
on the test participant’s PC, and records of web pages. Enex TestLab aims to deliver
screen and system activity. To capture video robust, reliable and rigorous
Where people look reflects their thinking and
and audio of the test participant, you use a testing services and products
what information they process - insights that
web camera and microphone connected to globally as the worlds most
cannot be obtained directly with other testing
the test participant’s computer. The system
methods. respected international,
automatically synchronizes the video and the
independent testing institution.
data, creating a complete digital record of the Eye tracking provides objective results as by
test participants’ user experience. A Remote observing people’s eye gaze, you measure true
Viewer connects to a Recorder over a network responses and reactions without the filtering
and displays the full experience, including the of the respondents’ logical mind or the
test participant’s screen, their audio comments, influence and interpretation of a test leader.
and video of their face. Each Remote Viewer Eye tracking provides both qualitative and
observer can set markers and add text notes quantitative results that allow the website
which are communicated back to the Recorder designer to gain clear insight and effectively > Website
and saved with the recording file. communicate design implications. www.testlab.com
Multiple Remote Viewers can be used if The system enables observation of how
required (at additional cost). a user’s eyes wander across a design, in real > e-mail
time or after testing, to obtain a deep and
A key problem with recording usability tests enquiries@enextestlab.com
direct understanding or reactions and cognitive
is the time consuming process of trying to go
thought processes.
back through the video to find key moments > United Kingdom
and conduct analysis of what happened. +44 1633 647898
The Manager component of Morae solves this
problem utilising markers, automatic segment > United States
creation, powerful search and other +1 415 287 0992
Rich Recording Technology features.
> China
+852 8125 2550
> Australia
+61 3 9436 7454
