news MICROS Systems, Inc.
7031 Columbia Gateway Drive
Columbia, MD USA 21046
Release Date: May 19, 2009 Contact: Louise Casamento
Vice President of Marketing
Rivers Casino Debuts in Pittsburgh
with MICROS’s 9700 Hospitality Management Suite
Columbia, MD—May 19, 2009—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of
information technology solutions for the hospitality industry, is pleased to announce that Rivers
Casino has selected the MICROS 9700 Hospitality Management System (HMS), Kitchen Display
System, Guest Connection, Mobile MICROS, and JTECH Paging Solutions. Rivers Casino will go live
with the complete MICROS solution in August 2009.
MICROS 9700 HMS was selected after its success was proven in a sister property, the Riverwalk
Casino, where the MICROS solution has been praised for its ease‐of‐use and functionality. The
MICROS Kitchen Display System (KDS), which displays food orders on a monitor in the kitchen, will
increase the speed of service and ensure that Rivers Casino has highly efficient kitchen operations.
Mobile MICROS, a popular 9700 handheld solution, is to be used by cocktail waitresses to drive
revenue on the casino floor. MICROS’s Guest Connection will manage reservations, seating, and
capture guest history to ensure that Rivers Casino provides the best service to everyone who walks
through its doors.
To complete its comprehensive solution, Rivers Casino is implementing Wireless Communication
Systems from JTECH, a MICROS subsidiary, to notify guests when their table is ready in the
restaurants and to alert guests when their order is up in the café.
“Rivers Casino looks forward to going live with MICROS’s reliable solutions to meet every aspect of
our point‐of‐sale business needs,” stated Tim Pugh, Director of IT, Rivers Casino. “We have been very
pleased with the performance of MICROS 9700 HMS in our other property where our operations run
proficiently. The MICROS 9700 HMS is flexible and will adapt to our growing gaming company and
provide the best service for our guests.”
“We are delighted to be selected as Rivers Casino’s enterprise point‐of‐sale provider,” stated Dan
Bell, Vice President, MICROS Leisure and Entertainment Business Unit. “The complete solution
selected by Rivers Casino will ensure it has the most efficient and successful business operations to
guarantee superior service and improve profit generation.”
About Rivers Casino
The new Rivers Casino, opening in August, will be a world‐class entertainment facility along the North
Shore and only a short walk from Heinz Field and PNC Park. This exquisite destination will feature
3,000 slot machines, five first‐class restaurants, entertainment, lounges, and covered parking.
Whether you prefer the exciting atmosphere of a gaming floor or the tranquil surroundings along the
riverfront esplanade, Rivers Casino will be a premier destination for residents and visitors alike. From
a quick snack to the spectacular buffet to the finest dining on the river, whatever you crave, Rivers
Casino has a variety of dining choices. From the bars and lounges to the 1,200 seat outdoor
amphitheatre, and live entertainment, there is always something happening at Rivers Casino! For
more information, visit www.theriverscasino.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries
worldwide. Over 310,000 MICROS systems are currently installed in table and quick service
restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than
130 countries, and on all seven continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions under the brand MICROS‐Fidelio for
more than 25,000 hotels worldwide, as well as point‐of‐sale, loss prevention, and cross‐channel
functionality through its MICROS‐Retail division for more than 90,000 retail stores worldwide.
MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the
hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285‐8144
or (866) 287‐4736. You can also visit the MICROS website at www.micros.com or send an email to
The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property
of their respective owners.