2002 Economic Census-Industry Series_ Business Support

Business Support Services: 2002 2002 Economic Census Administrative and Support and Waste Management and Remediation Services Industry Series Issued July 2004 EC02-56I-04 U.S. Department of Commerce Economics and Statistics Administration U.S. CENSUS BUREAU ACKNOWLEDGMENTS This report was prepared in the Service Sector Statistics Division under the direction of Bobby E. Russell, Assistant Division Chief for Census Programs. Planning, management, and coordination of this report were under the supervision of Jack B. Moody, Chief, Service Census Branch, assisted by Jack R. Drago, Kirk K. Degler, Susan G. Baker, John P. Kern, Maria A. Poschinger, and Vannah L. Beatty. Primary staff assistance was provided by Kari M. Behrend, Scherrie L. Butler, Kim A. Casey, Alizabeth J. Chittenden, Laurie E. Davis, Tara S. Dryden, Michael Dunfee, Ashley G. Garmon, Holly C. Higgins, Julie A. Ishman, Misty I. Jensen, Christine M. Joseph, Robin A. Justice, Joyce Kiessling, Jason T. Lambert, John J. Manning, Christine M. Martin, Patrice C. Norman, Mary C. Peate, Karen K. Ruane, Theresa L. Steele, Daniel Wellwood, Brent M. Williams, and Jill L. Wright. Mathematical and statistical techniques as well as the coverage operations were provided by Ruth E. Detlefsen, Assistant Division Chief for Research and Methodology, assisted by Scot A. Dahl, Leader, Census/Current Integration Group with staff assistance from Samson A. Adeshiyan and Anthony G. Tersine Jr. Eddie J. Salyers, Assistant Division Chief of Economic Planning and Coordination Division, was responsible for overseeing the editing and tabulation procedures and the interactive analytical software. Dennis Shoemaker and Kim Wortman, Special Assistants, John D. Ward, Chief, Analytical Branch, and Brandy L. Yarbrough, Chief, Edit Branch, were responsible for developing the systems and procedures for data collection, editing, review, and correction. Donna L. Hambric, Chief of the Economic Planning Staff, was responsible for overseeing the systems and information for dissemination. Douglas J. Miller, Chief, Tables and Dissemination Branch, assisted by Lisa Aispuro, Jamie Fleming, Keith Fuller, Andrew W. Hait, and Kathy G. Padgett were responsible for developing the data dissemination systems and procedures. The Geography Division staff, Robert LaMacchia, Chief, developed geographic coding procedures and associated computer programs. The Economic Statistical Methods and Programming Division, Howard R. Hogan, Chief, developed and coordinated the computer processing systems. Barry F. Sessamen, Assistant Division Chief for Post Collection, was responsible for design and implementation of the processing systems and computer programs. Gary T. Sheridan, Chief, Macro Analytical Branch, assisted by Apparao V. Katikineni and Edward F. Johnson provided computer programming and implementation. The Systems Support Division provided the table composition system. Robert Joseph Brown, Table Image Processing System (TIPS) Senior Software Engineer, was responsible for the design and development of the TIPS, under the supervision of Robert J. Bateman, Assistant Division Chief, Information Systems. The staff of the National Processing Center, Judith N. Petty, Chief, performed mailout preparation and receipt operations, clerical and analytical review activities, and data entry. Kim D. Ottenstein, Margaret A. Smith, Bernadette J. Beasley, and Alan R. Plisch of the Administrative and Customer Services Division, Walter C. Odom, Chief, provided publication and printing management, graphics design and composition, and editorial review for print and electronic media. General direction and production management were provided by James R. Clark, Assistant Division Chief, and Susan L. Rappa, Chief, Publications Services Branch. Special acknowledgment is also due the many businesses whose cooperation contributed to the publication of these data. Business Support Services: 2002 Issued July 2004 EC02-56I-04 2002 Economic Census Administrative and Support and Waste Management and Remediation Services Industry Series U.S. Department of Commerce Donald L. Evans, Secretary Vacant, Deputy Secretary Economics and Statistics Administration Kathleen B. Cooper, Under Secretary for Economic Affairs U.S. CENSUS BUREAU Charles Louis Kincannon, Director ECONOMICS AND STATISTICS ADMINISTRATION Economics and Statistics Administration Kathleen B. Cooper, Under Secretary for Economic Affairs U.S. CENSUS BUREAU Charles Louis Kincannon, Director Hermann Habermann, Deputy Director and Chief Operating Officer Vacant, Principal Associate Director for Programs Frederick T. Knickerbocker, Associate Director for Economic Programs Thomas L. Mesenbourg, Assistant Director for Economic Programs Mark E. Wallace, Chief, Service Sector Statistics Division CONTENTS Introduction to the Economic Census Administrative and Support and Waste Management and Remediation Services Tables 1. 2. 3. 4. Summary Statistics for the United States: 2002 Comparative Statistics for the United States (1997 NAICS Basis): 2002 and 1997 Product Lines by Kind of Business for the United States: 2002 Concentration by Largest Firms for the United States: 2002 v ix 1 2 3 9 Appendixes A. B. C. D. E. Explanation of Terms NAICS Codes, Titles, and Descriptions Methodology Geographic Notes Metropolitan and Micropolitan Statistical Areas Not applicable for this report. A–1 B–1 C–1 Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Business Support Services iii Introduction to the Economic Census PURPOSES AND USES OF THE ECONOMIC CENSUS The economic census is the major source of facts about the structure and functioning of the nation’s economy. It provides essential information for government, business, industry, and the general public. Title 13 of the United States Code (Sections 131, 191, and 224) directs the Census Bureau to take the economic census every 5 years, covering years ending in “2” and “7”. The economic census furnishes an important part of the framework for such composite measures as the gross domestic product estimates, input/output measures, production and price indexes, and other statistical series that measure short-term changes in economic conditions. Specific uses of economic census data include the following: • Policymaking agencies of the federal government use the data to monitor economic activity and to assess the effectiveness of policies. • State and local governments use the data to assess business activities and tax bases within their jurisdictions and to develop programs to attract business. • Trade associations study trends in their own and competing industries, which allows them to keep their members informed of market changes. • Individual businesses use the data to locate potential markets and to analyze their own production and sales performance relative to industry or area averages. INDUSTRY CLASSIFICATIONS Data from the 2002 Economic Census are published primarily according to the 2002 North American Industry Classification System (NAICS). NAICS was first adopted in the United States, Canada, and Mexico in 1997. The 2002 Economic Census covers the following NAICS sectors: 21 22 23 31-33 42 44-45 48-49 51 52 53 54 55 56 61 62 71 72 81 Mining Utilities Construction Manufacturing Wholesale Trade Retail Trade Transportation and Warehousing Information Finance and Insurance Real Estate and Rental and Leasing Professional, Scientific, and Technical Services Management of Companies and Enterprises Administrative and Support and Waste Management and Remediation Services Educational Services Health Care and Social Assistance Arts, Entertainment, and Recreation Accommodation and Food Services Other Services (except Public Administration) (Not listed above are the Agriculture, Forestry, Fishing, and Hunting sector (NAICS 11), partially covered by the census of agriculture conducted by the U.S. Department of Agriculture, and the Public Administration sector (NAICS 92), largely covered by the census of governments conducted by the Census Bureau.) The 20 NAICS sectors are subdivided into 100 subsectors (three-digit codes), 317 industry groups (four-digit codes), and, as implemented in the United States, 1,179 industries (six-digit codes). 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Introduction v RELATIONSHIP TO HISTORICAL INDUSTRY CLASSIFICATIONS Prior to the 1997 Economic Census, data were published according to the Standard Industrial Classification (SIC) system. While many of the individual NAICS industries correspond directly to industries as defined under the SIC system, most of the higher level groupings do not. Particular care should be taken in comparing data for retail trade, wholesale trade, and manufacturing, which are sector titles used in both NAICS and SIC, but cover somewhat different groups of industries. The 1997 Economic Census Bridge Between NAICS and SIC demonstrates the relationships between NAICS and SIC industries. Where changes are significant, it may not be possible to construct time series that include data for points both before and after 1997. Most industry classifications remained unchanged between 1997 and 2002, but NAICS 2002 includes substantial revisions within the construction and wholesale trade sectors, and a number of revisions for the retail trade and information sectors. These changes are noted in industry definitions and will be demonstrated in the Bridge Between NAICS 2002 and NAICS 1997. For 2002, data for enterprise support establishments (those functioning primarily to support the activities of their company’s operating establishments, such as a warehouse or a research and development laboratory) are included in the industry that reflects their activities (such as warehousing). For 1997, such establishments were termed auxiliaries and were excluded from industry totals. BASIS OF REPORTING The economic census is conducted on an establishment basis. A company operating at more than one location is required to file a separate report for each store, factory, shop, or other location. Each establishment is assigned a separate industry classification based on its primary activity and not that of its parent company. (For selected industries, only payroll, employment, and classification are collected for individual establishments, while other data are collected on a consolidated basis.) GEOGRAPHIC AREA CODING Accurate and complete information on the physical location of each establishment is required to tabulate the census data for states, metropolitan and micropolitan statistical areas, counties, and corporate municipalities (places) including cities, towns, townships, villages, and boroughs. Respondents were required to report their physical location (street address, municipality, county, and state) if it differed from their mailing address. For establishments not surveyed by mail (and those single-establishment companies that did not provide acceptable information on physical location), location information from administrative sources is used as a basis for coding. AVAILABILITY OF ADDITIONAL DATA All results of the 2002 Economic Census are available on the Census Bureau Internet site (www.census.gov) and on compact discs and digital versatile discs (CD-ROMs and DVD-ROMs) for sale by the Census Bureau. The American FactFinder system at the Internet site allows selective retrieval and downloading of the data. For more information, including a description of reports being issued, see the Internet site, write to the U.S. Census Bureau, Washington, DC 20233-6100, or call Customer Services at 301-763-4100. HISTORICAL INFORMATION The economic census has been taken as an integrated program at 5-year intervals since 1967 and before that for 1954, 1958, and 1963. Prior to that time, individual components of the economic census were taken separately at varying intervals. The economic census traces its beginnings to the 1810 Decennial Census, when questions on manufacturing were included with those for population. Coverage of economic activities was expanded for the 1840 Decennial Census and subsequent censuses to include mining and some commercial activities. The 1905 Manufactures Census was the first time a census was taken apart vi Introduction 2002 Economic Census U.S. Census Bureau, 2002 Economic Census from the regular decennial population census. Censuses covering retail and wholesale trade and construction industries were added in 1930, as were some service trades in 1933. Censuses of construction, manufacturing, and the other business censuses were suspended during World War II. The 1954 Economic Census was the first census to be fully integrated, providing comparable census data across economic sectors and using consistent time periods, concepts, definitions, classifications, and reporting units. It was the first census to be taken by mail, using lists of firms provided by the administrative records of other federal agencies. Since 1963, administrative records also have been used to provide basic statistics for very small firms, reducing or eliminating the need to send them census report forms. The range of industries covered in the economic census expanded between 1967 and 2002. The census of construction industries began on a regular basis in 1967, and the scope of service industries, introduced in 1933, was broadened in 1967, 1977, and 1987. While a few transportation industries were covered as early as 1963, it was not until 1992 that the census broadened to include all of transportation, communications, and utilities. Also new for 1992 was coverage of financial, insurance, and real estate industries. With these additions, the economic census and the separate census of governments and census of agriculture collectively covered roughly 98 percent of all economic activity. New for 2002 is coverage of four industries classified in the agriculture, forestry, and fishing sector under the SIC system: landscape architectural services, landscaping services, veterinary services, and pet care services. Printed statistical reports from the 1992 and earlier censuses provide historical figures for the study of long-term time series and are available in some large libraries. Reports for 1997 were published primarily on the Internet and copies of 1992 reports are also available there. CD-ROMs issued from the 1987, 1992, and 1997 Economic Censuses contain databases that include all or nearly all data published in print, plus additional statistics, such as ZIP Code statistics, published only on CD-ROM. SOURCES FOR MORE INFORMATION More information about the scope, coverage, classification system, data items, and publications for the 2002 Economic Census and related surveys is published in the Guide to the 2002 Economic Census at www.census.gov/econ/census02/guide. More information on the methodology, procedures, and history of the census will be published in the History of the 2002 Economic Census at www.census.gov/econ/www/history.html. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Introduction vii This page is intentionally blank. viii Introduction 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Administrative and Support and Waste Management and Remediation Services SCOPE The Administrative and Support and Waste Management and Remediation Services sector (sector 56) comprises establishments performing routine support activities for the day-to-day operations of other organizations. These essential activities are often undertaken in-house by establishments in many sectors of the economy. The establishments in this sector specialize in one or more of these support activities and provide these services to clients in a variety of industries and, in some cases, to households. Activities performed include: office administration, hiring and placing of personnel, document preparation and similar clerical services, solicitation, collection, security and surveillance services, cleaning, and waste disposal services. The administrative and management activities performed by establishments in this sector are typically on a contract or fee basis. These activities may also be performed by establishments that are part of the company or enterprise. However, establishments involved in administering, overseeing, and managing other establishments of the company or enterprise, are classified in Sector 55, Management of Companies and Enterprises. These establishments normally undertake the strategic and organizational planning and decision making role of the company or enterprise. Government establishments engaged in administering, overseeing, and managing governmental programs are classified in Sector 92, Public Administration. Many of the “kinds of business” included in this sector are not thought of as commercial businesses and the terms (such as “business,” “establishment,” and “firm”) used to describe them may not be descriptive of such services. However, these terms are applied to all “kinds of business” in order to maintain conformity in the measures of the production and delivery of goods and services and in the presentation of data. Exclusions. The tabulations for this sector do not include central administrative offices, warehouses, or other establishments that serve administrative and support and waste management and remediation service establishments within the same organization. Data for such establishments are classified according to the nature of the service they provide. For example, separate headquarters establishments are reported in NAICS sector 55, Management of Companies and Enterprises. The reports described below exclude establishments of firms with no paid employees. These “nonemployers,” typically self-employed individuals or partnerships operating businesses that they have not chosen to incorporate, are reported separately in Nonemployer Statistics. The contribution of nonemployers, relatively large for this sector, may be examined at www.census.gov/nonemployerimpact. Definitions. Industry categories are defined in Appendix B, NAICS Codes, Titles, and Descriptions. Other terms are defined in Appendix A, Explanation of Terms. REPORTS The following reports provide statistics on this sector. Industry Series. There are nine reports, each covering a group of related industries. The reports present, by kind of business for the United States, general statistics for establishments of firms with payroll on number of establishments, receipts, payroll, and employment; comparative statistics for 2002 and 1997; product lines; and concentration of business activity in the largest firms. The data in industry reports are preliminary and subject to change in the following reports. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Admin. & Support & Waste Mgt. & Remed. Serv. ix Geographic Area Series. There is a separate report for each state, the District of Columbia, and the United States. Each state report presents, for establishments of firms with payroll, general statistics on number of establishments, receipts, expenses of tax-exempt establishments, payroll, and employment by kind of business for the state, metropolitan and micropolitan statistical areas, counties, and places with 2,500 inhabitants or more. Greater kind-of-business detail is shown for larger areas. The United States report presents data for the United States as a whole for detailed kind-of-business classifications. Subject Series: • Product Lines. This report presents product lines data for establishments of firms with payroll by kind of business. Data are presented for the United States and states. • Establishment and Firm Size (Including Legal Form of Organization). This report presents receipts/revenue, payroll, and employment data for the United States by receipts/revenue size, by employment size, and by legal form of organization for establishments of firms with payroll; and by receipts/revenue size (including concentration by largest firms), by employment size, and by number of establishments operated (single units and multiunits) for firms with payroll. • Miscellaneous Subjects. This report presents data for a variety of industry-specific topics for establishments of firms with payroll. Presentation of data varies by kind of business. ZIP Code Statistics. This report presents data for establishments of firms with payroll by United States ZIP Code. Other reports. Data for this sector are also included in reports with multisector coverage, including Nonemployer Statistics, Comparative Statistics, Bridge Between 2002 NAICS and 1997 NAICS, Business Expenses, and the Survey of Business Owners reports. GEOGRAPHIC AREAS COVERED The level of geographic detail varies by report. Maps are available at www.census.gov/econ2002maps. Notes specific to areas in the state are included in Appendix D, Geographic Notes. Data may be presented for – 1. The United States as a whole. 2. States and the District of Columbia. 3. Metropolitan and micropolitan statistical areas. A core based statistical area (CBSA) contains a core area with a substantial population nucleus, together with adjacent communities having a high degree of social and economic integration with that core. CBSAs are differentiated into metropolitan and micropolitan statistical areas based on size criteria. Both metropolitan and micropolitan statistical areas are defined in terms of entire counties, and are listed in Appendix E, Metropolitan and Micropolitan Statistical Areas. a. Metropolitan Statistical Areas (metro areas). Metro areas have at least one urbanized area of 50,000 or more population, plus adjacent territory that has a high degree of social and economic integration with the core as measured by commuting ties. b. Micropolitan Statistical Areas (micro areas). Micro areas have at least one urban cluster of at least 10,000, but less than 50,000 population, plus adjacent territory that has a high degree of social and economic integration with the core as measured by commuting ties. c. Metropolitan Divisions (metro divisions). If specified criteria are met, a metro area containing a single core with a population of 2.5 million or more may be subdivided to form smaller groupings of counties referred to as Metropolitan Divisions. d. Combined Statistical Areas (combined areas). If specified criteria are met, adjacent metro and micro areas, in various combinations, may become the components of a new set of areas called Combined Statistical Areas. The areas that combine retain their own designations as metro or micro areas within the larger combined area. x Admin. & Support & Waste Mgt. & Remed. Serv. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census 4. Counties and county equivalents defined as of January 1, 2002. Counties are the primary divisions of states, except in Louisiana where they are called parishes and in Alaska where they are called boroughs, census areas, and city and boroughs. Maryland, Missouri, Nevada, and Virginia have one place or more that is independent of any county organization and constitutes primary divisions of their states. These places are treated as counties and as places. 5. Economic places. a. Municipalities of 2,500 inhabitants or more defined as of January 1, 2002. These are areas of significant population incorporated as cities, boroughs, villages, or towns according to the 2000 Census of Population. For the economic census, boroughs, census areas, and city and boroughs in Alaska and boroughs in New York are not included in this category. b. Consolidated cities defined as of January 1, 2002. Consolidated cities are consolidated governments that consist of separately incorporated municipalities. c. Townships in Michigan, New Jersey, and Pennsylvania, and towns in New York, Wisconsin, and the six New England states with 10,000 inhabitants or more (according to the 2000 Census of Population). d. Balance of county. Areas outside the entities listed above, including incorporated municipalities with populations of fewer than 2,500, towns and townships not qualifying as noted above, and the remainders of counties outside places are categorized as “Balance of county.” DOLLAR VALUES All dollar values presented are expressed in current dollars; i.e., 2002 data are expressed in 2002 dollars, and 1997 data, in 1997 dollars. Consequently, when making comparisons with prior years, users of the data should consider the changes in prices that have occurred. All dollar values are shown in thousands of dollars. COMPARABILITY OF THE 1997 AND 2002 ECONOMIC CENSUSES Both the 2002 Economic Census and the 1997 Economic Census present data based on the North American Industry Classification System (NAICS). However, for 2002, data for NAICS 56173, Landscaping Services, are included. This NAICS industry was out of scope in 1997. These tables for 2002 include administrative support and waste management and remediation service establishments that primarily serve other establishments of the same enterprise. These “enterprise support” establishments were not included in data for the administrative and support and waste management and remediation services sector in 1997, but were instead included in the “Other auxiliary establishments” kind-of-business category in the “Auxiliaries, Excluding Corporate, Subsidiary, and Regional Managing Offices” reports. RELIABILITY OF DATA All data compiled for this sector are subject to nonsampling errors. Nonsampling errors can be attributed to many sources: inability to identify all cases in the actual universe; definition and classification difficulties; differences in the interpretation of questions; errors in recording or coding the data obtained; and other errors of collection, response, coverage, processing, and estimation for missing or misreported data. Data presented in the Miscellaneous Subjects and Product Lines reports for this sector are subject to sampling errors, as well as nonsampling errors. The accuracy of these tabulated data is determined by the joint effects of the various nonsampling errors or by the joint effects of sampling and nonsampling errors. No direct measurement of these effects has been obtained except for estimation for missing or misreported data, as by the percentages shown in the tables. Precautionary steps were taken in all phases of the collection, processing, and tabulation of the data in an effort to minimize the effects of nonsampling errors. More information on the reliability of the data is included in Appendix C, Methodology. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Admin. & Support & Waste Mgt. & Remed. Serv. xi DISCLOSURE In accordance with federal law governing census reports (Title 13 of the United States Code), no data are published that would disclose the operations of an individual establishment or business. However, the number of establishments in a kind-of-business classification is not considered a disclosure; therefore, this information may be released even though other information is withheld. Techniques employed to limit disclosure are discussed at www.census.gov/epcd/ec02/disclosure.htm. AVAILABILITY OF MORE FREQUENT ECONOMIC DATA The Census Bureau conducts the Service Annual Survey (SAS) each year. This survey, while providing more frequent observations, yields less kind-of-business and geographic detail than the economic census. In addition, the County Business Patterns program offers annual statistics on the number of establishments, employment, and payroll classified by industry within each county, and Statistics of U.S. Businesses program provides annual statistics classified by the employment size of the enterprise, further classified by industry for the United States, and by broader categories for states and metropolitan areas. CONTACTS FOR DATA USERS Questions about these data may be directed to the U.S. Census Bureau, Service Sector Statistics Division, Service Census Branch, 1-800-541-8345 or scb@census.gov. ABBREVIATIONS AND SYMBOLS The following abbreviations and symbols are used with these data: D N S X Z a b c e f g h i j k l m r – (CC) (IC) Withheld to avoid disclosing data of individual companies; data are included in higher level totals Not available or not comparable Withheld because estimates did not meet publication standards Not applicable Less than half the unit shown 0 to 19 employees 20 to 99 employees 100 to 249 employees 250 to 499 employees 500 to 999 employees 1,000 to 2,499 employees 2,500 to 4,999 employees 5,000 to 9,999 employees 10,000 to 24,999 employees 25,000 to 49,999 employees 50,000 to 99,999 employees 100,000 employees or more Revised Represents zero (page image/print only) Consolidated city Independent city xii Admin. & Support & Waste Mgt. & Remed. Serv. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Table 1. Summary Statistics for the United States: 2002 [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Paid employees for pay period including March 12 (number) 743 619 39 248 39 248 392 523 51 153 341 370 91 265 20 590 70 675 127 733 127 733 27 217 27 217 65 6 13 45 633 323 516 794 Percent of receipts From admini strative records1 15.0 30.8 30.8 9.3 15.4 8.1 24.9 45.4 18.3 9.4 9.4 6.9 6.9 22.2 28.0 32.3 17.0 2002 NAICS code Kind of business Estab lishments (number) 34 509 5 476 5 476 5 638 2 327 3 311 10 413 4 561 5 852 5 234 5 234 1 096 1 096 6 652 978 3 322 2 352 Receipts ($1,000) 43 916 985 2 331 369 2 331 369 13 508 821 2 153 117 11 355 704 8 451 250 2 037 139 6 414 111 8 829 413 8 829 413 4 767 298 4 767 298 6 028 569 1 647 3 812 834 795 008 031 Annual payroll ($1,000) 17 055 726 964 312 964 312 6 780 559 1 088 398 5 692 161 2 293 742 347 798 1 945 944 3 681 832 3 681 832 1 304 856 1 304 856 2 030 172 496 1 361 425 524 890 011 First quarter payroll ($1,000) 4 237 909 236 035 236 035 1 721 398 259 257 1 462 141 560 511 86 169 474 342 888 612 888 612 348 873 348 873 482 41 111 329 480 168 906 406 Estimated2 11.0 11.6 11.6 13.8 18.0 13.0 9.9 11.5 9.4 9.9 9.9 12.2 12.2 6.6 11.6 7.4 5.5 5614 56141 561410 56142 561421 561422 56143 561431 561439 56144 561440 56145 561450 56149 561491 561492 561499 Business support services Document preparation services Document preparation services Telephone call centers Telephone answering services Telemarketing bureaus Business service centers Private mail centers Other business service centers (including copy shops) Collection agencies Collection agencies Credit bureaus Credit bureaus Other business support services Repossession services Court reporting and stenotype services All other business support services 1Includes 2Includes receipts information obtained from administrative records of other federal agencies. receipts information that was imputed based on historic data, administrative data, industry averages, or other statistical methods. Note: The data in this table are based on the 2002 Economic Census. To maintain confidentiality, the Census Bureau suppresses data to protect the identity of any business or individual. The census results in this table contain nonsampling error. Data users who create their own estimates using data from this table should cite the Census Bureau as the source of the original data only. See also explanation of terms and geographic definitions. For the full technical documentation, see Appendix C. Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Business Support Services 1 Table 2. Comparative Statistics for the United States (1997 NAICS Basis): 2002 and 1997 [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 and 1997 Economic Censuses. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] 1997 NAICS code Paid employees for pay period including March 12 (number) 743 619 604 575 39 31 39 31 392 292 51 56 341 235 91 106 20 19 70 87 127 84 127 84 27 34 27 34 65 55 6 5 13 15 45 34 248 380 248 380 523 315 153 758 370 557 265 697 590 476 675 221 605 333 605 333 217 146 217 146 761 704 451 692 516 447 794 565 Kind of business Establishments (number) Business support services 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 2002 1997 34 509 32 920 5 4 5 4 5 6 2 3 3 3 10 10 4 4 5 5 5 5 5 5 1 1 1 1 476 587 476 587 638 271 327 102 311 169 413 130 561 350 852 780 215 250 215 250 096 588 096 588 Receipts ($1,000) 43 916 985 36 026 350 2 1 2 1 13 11 2 3 11 8 8 8 2 1 6 6 8 5 8 5 4 4 4 4 331 468 331 468 508 982 153 809 355 172 451 503 037 659 414 844 816 083 816 083 767 698 767 698 369 966 369 966 821 655 117 953 704 702 250 608 139 348 111 260 729 245 729 245 298 934 298 934 6 4 1 1 5 3 Annual payroll ($1,000) 17 055 726 11 899 821 964 624 964 624 780 573 088 105 692 468 312 586 312 586 559 680 398 646 161 034 5614 56141 561410 Document preparation services Document preparation services 56142 561421 561422 Telephone call centers Telephone answering services Telemarketing bureaus 56143 561431 561439 Business service centers Private mail centers Other business service centers (including copy shops) 2 293 742 2 076 267 347 798 264 933 1 945 944 1 811 334 3 2 3 2 1 1 1 1 678 128 678 128 304 165 304 165 926 147 926 147 856 319 856 319 56144 561440 Collection agencies Collection agencies 56145 561450 Credit bureaus Credit bureaus 56149 561491 561492 561499 Other business support services Repossession services Court reporting and stenotype services All other business support services 6 671 5 094 997 899 3 322 3 097 2 352 1 098 6 041 518 4 288 942 582 479 486 652 1 647 008 1 348 870 3 812 031 2 453 420 2 033 331 1 331 822 175 430 140 948 496 890 410 914 1 361 011 779 960 Note: The data in this table are based on the 2002 and 1997 Economic Censuses. To maintain confidentiality, the Census Bureau suppresses data to protect the identity of any business or individual. The census results in this table contain nonsampling error. Data users who create their own estimates using data from this table should cite the Census Bureau as the source of the original data only. See also explanation of terms and geographic definitions. For the full technical documentation, see Appendix C. 2 Business Support Services Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Table 3. Product Lines by Kind of Business for the United States: 2002 [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Establishments with the product line 2002 NAICS code 2002 Product line code Product line receipts As percent of total receipts of Kind of business and product line Estab lishments with the product line X 6.3 6.1 36.9 86.1 52.2 95.7 68.7 3.1 44.8 10.2 43.2 93.7 84.2 55.7 92.5 88.6 62.0 83.4 95.2 11.1 25.1 6.2 4.6 10.1 10.4 10.4 18.1 18.1 X 94.9 25.0 25.0 17.9 1.5 10.3 3.6 8.2 55.4 1.2 6.0 13.7 13.7 39.4 39.4 X 94.9 25.0 25.0 17.9 1.5 10.3 3.6 8.2 55.4 1.2 6.0 13.7 13.7 39.4 39.4 Number 5614 30400 36650 37710 37720 37721 37722 Business support services Membership dues Display lettering services (sign painting) Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Repossession services (fees from repossessing tangible assets for nonpayment of debt) Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on business firms Receipts from furnishing credit reports on individuals Stenographic and court reporting services Packaging and labeling services Convention, trade shows, and other special event production and/or management Investigative and detective services Personal background checks All other investigative and detective services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Document preparation services 37710 37720 37721 37730 37740 37750 37751 37752 37790 37810 37820 39000 39056 39500 39552 561410 37710 37720 37721 37730 37740 37750 37751 37752 37790 37810 37820 39000 39056 39500 39552 Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Stenographic and court reporting services Packaging and labeling services Convention, trade shows, and other special event production and/or management Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Document preparation services Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Stenographic and court reporting services Packaging and labeling services Convention, trade shows, and other special event production and/or management Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts 34 509 366 92 8 958 6 588 3 240 3 705 9 6 8 4 8 858 483 817 785 605 Total receipts ($1,000) X 507 192 38 302 7 011 941 16 069 043 4 553 785 11 918 649 9 3 7 1 7 694 791 516 381 464 714 359 497 587 828 Amount1 ($1,000) 43 916 985 31 866 2 349 2 586 829 13 831 448 2 375 739 11 408 453 6 663 115 3 367 140 3 227 882 733 800 325 475 All estab lishments1 100.0 .1 Z 5.9 31.5 5.4 26.0 15.2 .3 7.7 .3 7.3 19.6 13.7 5.9 1.3 10.0 3.0 7.1 3.7 .2 Z .1 Z Z .9 .9 3.6 3.6 100.0 94.7 1.0 1.0 1.0 Z .3 .1 .2 .5 Z .1 .2 .2 2.0 2.0 100.0 94.7 1.0 1.0 1.0 Z .3 .1 .2 .5 Z .1 .2 .2 2.0 2.0 Response coverage2 (percent) 66.6 X X X 58.3 X X X X 65.4 X X 54.8 X X X 52.0 X X X X X 65.0 X X 66.3 X 65.9 X 57.0 X 39.3 X X X 57.0 X X X X X 55.2 X 55.1 X 57.0 X 39.3 X X X 57.0 X X X X X 55.2 X 55.1 X 37730 37740 37750 37751 37752 37760 37761 37762 37770 37780 37781 37782 37790 37810 37820 38140 38141 38142 39000 39056 39500 39552 56141 5 599 4 292 3 265 1 023 1 290 638 1 072 3 422 2 171 162 256 205 49 5 572 5 572 6 042 6 014 5 476 5 458 653 653 567 267 318 244 248 93 33 109 74 74 307 307 5 476 5 458 653 653 567 267 318 244 248 93 33 109 74 74 307 307 9 183 478 7 139 875 4 657 978 602 670 4 966 274 2 090 756 3 724 984 1 702 170 672 282 47 481 418 71 572 347 413 484 8 608 584 6 014 845 2 593 739 557 390 4 402 117 1 296 033 3 106 084 1 620 887 74 727 11 29 19 7 950 706 047 232 3 893 899 3 893 899 8 824 907 8 822 831 X 2 326 642 94 043 94 043 129 52 67 45 64 245 000 286 576 193 405 757 405 757 1 597 294 1 595 218 2 331 369 2 207 472 23 499 23 499 23 173 791 6 933 1 650 5 283 12 587 47 1 698 3 630 3 630 46 789 46 789 2 331 369 2 207 472 23 499 23 499 23 173 791 6 933 1 650 5 283 12 587 47 1 698 3 630 3 630 46 789 46 789 22 708 3 979 28 338 26 454 26 454 118 682 118 682 X 2 326 642 94 043 94 043 129 52 67 45 64 245 000 286 576 193 22 708 3 979 28 338 26 454 26 454 118 682 118 682 See footnotes at end of table. Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Business Support Services 3 Table 3. Product Lines by Kind of Business for the United States: 2002 Con. [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Establishments with the product line 2002 NAICS code 2002 Product line code Product line receipts As percent of total receipts of Kind of business and product line Estab lishments with the product line X 10.6 98.8 88.7 97.2 10.7 11.0 9.9 5.3 10.0 12.9 12.9 12.9 12.9 X 10.6 97.6 92.3 37.6 6.8 11.0 7.2 4.9 7.4 19.2 19.2 13.3 13.3 X 99.0 22.4 98.8 11.0 10.9 3.4 3.4 12.8 12.8 X 5.2 10.7 5.0 4.2 4.1 76.3 2.5 39.2 10.5 36.4 4.7 9.1 3.0 8.5 9.2 9.2 9.5 9.5 Number 56142 37710 37720 37721 37722 Telephone call centers Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Telephone answering services 37710 37720 37721 37722 Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Telemarketing bureaus 37720 37721 37722 Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Postal, shipping, and mailing services Postal and shipping services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Business service centers 36650 37710 37720 37721 37722 Display lettering services (sign painting) Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Packaging and labeling services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts 5 638 56 5 519 2 315 3 509 61 149 130 47 91 101 101 426 426 2 327 56 2 264 2 264 264 56 149 87 42 51 66 66 280 280 3 311 3 255 51 3 245 43 40 35 35 146 146 10 413 66 2 975 169 167 43 8 5 6 4 6 777 865 492 306 416 191 74 160 1 816 5 127 5 127 4 106 4 106 Total receipts ($1,000) X 16 686 13 508 799 2 270 137 11 612 250 37 64 178 18 166 332 248 570 758 406 Amount1 ($1,000) 13 508 821 1 766 13 349 515 2 014 105 11 288 154 3 7 17 1 16 995 062 602 000 602 All estab lishments1 100.0 Z 98.8 14.9 83.6 Z .1 .1 Z .1 Z Z .9 .9 100.0 .1 97.6 92.3 5.3 .1 .3 .2 Z .1 .3 .3 1.4 1.4 100.0 99.0 .2 98.4 .1 .1 Z Z .8 .8 100.0 Z 3.7 .1 Z Z 66.3 1.1 20.0 1.6 18.5 Z Z Z .6 3.9 3.9 4.2 4.2 Response coverage2 (percent) 72.2 X 62.3 X X X X 71.9 X X 63.6 X 71.6 X 60.9 X 51.8 X X X X 60.0 X X 60.9 X 60.9 X 74.3 64.3 X X 74.3 X 54.3 X 73.5 X 63.4 X X 28.7 X X X X 61.7 X X 63.4 X X X 63.3 X 62.5 X 37730 37740 37750 37751 37752 39000 39056 39500 39552 561421 51 333 51 333 932 207 932 207 X 16 686 2 153 095 2 153 095 303 802 28 64 54 15 42 851 248 064 770 784 6 643 6 643 120 633 120 633 2 153 117 1 766 2 102 260 1 987 897 114 363 1 959 7 062 3 919 765 3 154 5 964 5 964 29 713 29 713 11 355 704 11 247 255 26 208 11 173 791 13 683 13 448 679 679 90 920 90 920 8 451 250 1 218 311 071 4 992 4 082 910 5 604 89 1 694 131 1 562 799 740 078 566 512 37730 37740 37750 37751 37752 39000 39056 39500 39552 561422 31 091 31 091 223 620 223 620 X 11 355 704 117 042 11 308 448 124 506 123 622 20 242 20 242 708 587 708 587 X 23 277 2 916 565 100 305 97 659 22 154 7 3 4 1 4 346 616 320 256 290 865 293 743 233 461 37750 37752 39000 39056 39500 39552 56143 37730 37740 37750 37751 37752 37760 37761 37762 37810 39000 39056 39500 39552 59 187 15 009 47 947 544 702 3 640 748 3 640 748 3 758 029 3 758 029 2 788 1 361 1 427 46 481 333 338 333 338 356 191 356 191 See footnotes at end of table. 4 Business Support Services Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Table 3. Product Lines by Kind of Business for the United States: 2002 Con. [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Establishments with the product line 2002 NAICS code 2002 Product line code Product line receipts As percent of total receipts of Kind of business and product line Estab lishments with the product line X 4.3 4.6 9.9 3.5 80.7 10.3 74.9 4.8 9.1 3.0 8.9 12.7 12.7 18.5 18.5 X 5.2 11.2 7.1 3.0 5.2 86.0 2.1 2.3 14.8 2.0 4.0 8.2 8.2 7.8 7.8 X 5.9 12.0 24.7 29.6 16.6 10.7 2.6 7.7 1.6 7.6 96.3 86.1 56.7 45.7 21.8 12.2 18.4 12.5 9.2 11.0 20.1 20.1 26.8 26.8 Number 561431 37710 37720 37730 37740 37750 37751 37752 37760 37761 37762 37810 39000 39056 39500 39552 561439 36650 37710 37720 37721 37722 Private mail centers Document preparation services Telephone call services Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Packaging and labeling services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Other business service centers (including copy shops) Display lettering services (sign painting) Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Packaging and labeling services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Collection agencies 30400 37710 37720 37721 37722 Membership dues Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Repossession services (fees from repossessing tangible assets for nonpayment of debt) Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on business firms Receipts from furnishing credit reports on individuals Investigative and detective services Personal background checks All other investigative and detective services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts 4 561 602 125 2 3 4 4 4 938 523 559 096 540 189 74 158 1 736 2 576 2 576 1 784 1 784 5 852 66 2 373 44 42 39 5 839 2 342 1 933 210 1 876 80 2 551 2 551 2 322 2 322 5 234 90 61 79 44 42 22 16 51 16 49 5 228 4 096 3 025 43 179 74 143 47 31 20 31 31 245 245 Total receipts ($1,000) X 217 678 86 839 1 2 1 2 934 043 035 207 026 532 473 131 504 014 Amount1 ($1,000) 2 037 139 9 301 4 030 92 36 1 642 124 1 518 903 388 394 362 032 All estab lishments1 100.0 .5 .2 4.6 1.8 80.6 6.1 74.5 .1 .1 .1 2.2 4.6 4.6 5.3 5.3 100.0 Z 4.7 Z Z Z 85.9 .8 .8 .1 .7 Z 3.7 3.7 3.9 3.9 100.0 Z Z 1.4 1.0 .4 Z Z .3 Z .3 96.3 67.6 28.7 .1 .5 .1 .3 .1 .1 Z .1 .1 1.2 1.2 Response coverage2 (percent) 45.3 X X X X 42.0 X X 45.3 X X X 45.1 X 43.7 X 69.2 X X 61.3 X X X X 69.1 X X X 69.1 X 68.3 X 66.4 X X 66.3 X X X X 66.4 X X 54.5 X X X 66.1 X X 66.4 X X 45.9 X 64.8 X 58 225 15 009 46 985 503 471 738 590 738 590 586 810 586 810 X 23 277 2 698 887 13 466 10 820 12 224 6 412 333 2 572 820 2 285 612 48 729 2 264 447 41 231 2 902 158 2 902 158 3 171 219 3 171 219 X 58 362 30 105 484 674 292 026 200 631 23 13 315 24 315 063 468 663 675 483 2 788 1 361 1 427 44 814 93 961 93 961 108 349 108 349 6 414 111 1 218 301 770 962 326 636 5 511 53 51 7 44 896 352 684 204 480 37730 37740 37750 37751 37752 37810 39000 39056 39500 39552 56144 1 667 239 377 239 377 247 842 247 842 8 829 413 3 433 3 609 119 716 86 492 33 224 2 465 352 24 295 392 23 903 8 503 187 5 968 638 2 534 549 12 39 10 29 676 700 344 356 37730 37740 37750 37751 37752 37760 37761 37762 37770 37780 37781 37782 38140 38141 38142 39000 39056 39500 39552 8 829 413 6 935 605 4 471 579 27 182 84 159 728 391 825 782 75 439 55 643 38 834 26 760 26 760 390 133 390 133 9 419 5 142 4 277 5 370 5 370 104 575 104 575 See footnotes at end of table. Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Business Support Services 5 Table 3. Product Lines by Kind of Business for the United States: 2002 Con. [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Establishments with the product line 2002 NAICS code 2002 Product line code Product line receipts As percent of total receipts of Kind of business and product line Estab lishments with the product line X 5.9 12.0 24.7 29.6 16.6 10.7 2.6 7.7 1.6 7.6 96.3 86.1 56.7 45.7 21.8 12.2 18.4 12.5 9.2 11.0 20.1 20.1 26.8 26.8 X 4.8 20.4 20.4 13.5 91.5 64.2 86.7 4.6 3.8 21.9 21.9 X 4.8 20.4 20.4 13.5 91.5 64.2 86.7 4.6 3.8 21.9 21.9 X 43.8 10.6 3.7 17.7 13.8 S 47.7 40.2 61.7 15.7 61.6 87.6 Number 561440 30400 37710 37720 37721 37722 Collection agencies Membership dues Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Repossession services (fees from repossessing tangible assets for nonpayment of debt) Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on business firms Receipts from furnishing credit reports on individuals Investigative and detective services Personal background checks All other investigative and detective services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Credit bureaus 30400 37760 37761 37762 37780 37781 37782 38140 38141 39500 39552 561450 30400 37760 37761 37762 37780 37781 37782 38140 38141 39500 39552 56149 30400 36650 37710 37720 37721 37722 Membership dues Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on business firms Receipts from furnishing credit reports on individuals Investigative and detective services Personal background checks All other receipts All other operating receipts Credit bureaus Membership dues Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on business firms Receipts from furnishing credit reports on individuals Investigative and detective services Personal background checks All other receipts All other operating receipts Other business support services Membership dues Display lettering services (sign painting) Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) 5 234 90 61 79 44 42 22 16 51 16 49 5 228 4 096 3 025 43 179 74 143 47 31 20 31 31 245 245 1 096 207 133 98 52 1 096 559 914 171 167 311 311 1 096 207 133 98 52 1 096 559 914 171 167 311 311 6 652 62 22 408 168 61 111 431 184 1 824 172 1 799 42 Total receipts ($1,000) X 58 362 30 105 484 674 292 026 200 631 23 13 315 24 315 063 468 663 675 483 Amount1 ($1,000) 8 829 413 3 433 3 609 119 716 86 492 33 224 2 465 352 24 295 392 23 903 8 503 187 5 968 638 2 534 549 12 39 10 29 676 700 344 356 All estab lishments1 100.0 Z Z 1.4 1.0 .4 Z Z .3 Z .3 96.3 67.6 28.7 .1 .5 .1 .3 .1 .1 Z .1 .1 1.2 1.2 100.0 .4 1.0 .8 .2 91.5 27.0 64.5 .4 .3 6.4 6.4 100.0 .4 1.0 .8 .2 91.5 27.0 64.5 .4 .3 6.4 6.4 100.0 .1 Z 1.0 5.5 4.1 1.4 17.1 .3 27.0 .1 26.9 .9 Response coverage2 (percent) 66.4 X X 66.3 X X X X 66.4 X X 54.5 X X X 66.1 X X 66.4 X X 45.9 X 64.8 X 68.8 X 68.8 X X 53.1 X X 66.9 X 68.8 X 68.8 X 68.8 X X 53.1 X X 66.9 X 68.8 X 61.1 X X X 58.5 X X X X 60.4 X X X 37730 37740 37750 37751 37752 37760 37761 37762 37770 37780 37781 37782 38140 38141 38142 39000 39056 39500 39552 56145 8 829 413 6 935 605 4 471 579 27 182 84 159 728 391 825 782 75 439 55 643 38 834 26 760 26 760 390 133 390 133 X 427 535 225 300 175 599 75 438 4 767 298 2 000 985 3 548 617 370 163 360 089 1 400 340 1 400 340 X 427 535 225 300 175 599 75 438 4 767 298 2 000 985 3 548 617 370 163 360 089 1 400 340 1 400 340 X 18 410 5 694 1 721 943 1 881 222 1 799 920 S 2 158 43 2 633 36 2 628 209 856 957 345 007 9 419 5 142 4 277 5 370 5 370 104 575 104 575 4 767 298 20 348 46 007 35 854 10 153 4 361 973 1 285 533 3 076 440 17 184 13 757 307 308 307 308 4 767 298 20 348 46 007 35 854 10 153 4 361 973 1 285 533 3 076 440 17 184 13 757 307 308 307 308 6 028 834 8 065 603 62 911 333 726 247 561 86 165 1 029 17 1 624 5 1 619 450 649 892 717 175 37730 37740 37750 37751 37752 37760 63 585 55 697 See footnotes at end of table. 6 Business Support Services Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Table 3. Product Lines by Kind of Business for the United States: 2002 Con. [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only establishments of firms with payroll. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Establishments with the product line 2002 NAICS code 2002 Product line code Product line receipts As percent of total receipts of Kind of business and product line Estab lishments with the product line Number 56149 37770 37780 37782 37790 37810 37820 38140 38142 39000 39056 39500 39552 561491 37760 37761 37762 37770 37780 37782 38140 38142 39000 39056 39500 39552 561492 30400 37710 37720 37721 37730 37750 37751 37752 37790 37820 39000 39056 39500 39552 561499 30400 36650 37710 37720 37721 37722 Other business support services Con. 978 10 10 3 322 322 48 36 29 237 237 647 619 978 13 10 7 978 8 8 34 29 16 16 39 39 3 322 26 192 26 26 249 95 18 79 3 322 16 26 26 150 150 2 352 36 22 213 139 32 111 182 177 1 726 154 1 717 27 319 27 195 195 458 430 Total receipts ($1,000) Amount1 ($1,000) All estab lishments1 Response coverage2 (percent) Repossession services (fees from repossessing tangible assets for nonpayment of debt) Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on individuals Stenographic and court reporting services Packaging and labeling services Convention, trade shows, and other special event production and/or management Investigative and detective services All other investigative and detective services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Repossession services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Consumer accounts Commercial accounts Repossession services (fees from repossessing tangible assets for nonpayment of debt) Receipts from furnishing credit reports on businesses and individuals Receipts from furnishing credit reports on individuals Investigative and detective services All other investigative and detective services Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts Court reporting and stenotype services Membership dues Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Postal, shipping, and mailing services Mailbox rental Postal and shipping services Stenographic and court reporting services Convention, trade shows, and other special event production and/or management Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts All other business support services Membership dues Display lettering services (sign painting) Document preparation services Telephone call services Telephone answering (answering calls and relaying messages to clients) Telemarketing (providing inbound and outbound call services for selling products and services, taking orders and reservations, providing information, etc.) Photocopying, blueprinting, and other document duplicating services, excluding quick printing/offset printing Fax services Postal, shipping, and mailing services Mailbox rental Postal and shipping services Debt recovery services (commissions from collection or adjustment of open debts on accounts) Packaging and labeling services Convention, trade shows, and other special event production and/or management Merchandise sales Sales of merchandise, over the counter or separate from services provided All other receipts All other operating receipts 569 795 11 639 11 639 1 647 008 123 601 12 589 34 841 32 650 140 392 140 392 2 225 516 2 223 440 X 10 034 8 700 8 432 569 795 10 074 10 074 33 276 32 650 20 416 20 416 30 883 30 883 X 3 063 82 416 6 259 6 259 129 44 1 44 340 716 942 150 544 559 177 177 1 591 917 28 199 9 868 2 974 2 955 56 349 56 349 661 798 659 722 569 795 3 265 2 415 850 544 559 177 177 2 974 2 955 8 296 8 296 9 242 9 242 1 647 008 33 23 651 362 362 12 517 1 631 19 1 612 1 591 917 16 955 955 15 877 15 877 3 812 031 8 032 603 38 764 333 347 247 182 86 165 1 016 17 1 623 5 1 617 933 610 255 698 557 95.6 1.5 1.5 96.7 22.8 78.4 8.5 9.1 40.1 40.1 29.7 29.7 X 32.5 27.8 10.1 95.6 1.8 1.8 8.9 9.1 40.6 40.6 29.9 29.9 X 1.1 28.7 5.8 5.8 9.7 3.6 1.0 3.7 96.7 2.9 12.5 12.5 14.4 14.4 X 52.3 10.6 2.4 17.8 13.8 S 50.1 43.0 62.7 16.6 62.6 98.3 23.0 92.0 41.9 41.9 30.5 30.5 9.0 Z Z 26.4 .5 .2 Z Z .9 .9 11.0 10.9 100.0 .6 .4 .1 95.6 Z Z .5 .5 1.5 1.5 1.6 1.6 100.0 Z 1.4 Z Z .8 .1 Z .1 96.7 Z .1 .1 1.0 1.0 100.0 .2 Z 1.0 8.7 6.5 2.3 26.7 .5 42.6 .1 42.4 1.4 .7 .2 1.2 1.2 16.7 16.6 X 61.1 X X X X 57.8 X 60.9 X 60.6 X 51.9 44.8 X X X 51.9 X 51.9 X 51.9 X 51.9 X 62.5 X X 27.7 X X 62.5 X X X X 62.5 X 61.8 X 61.9 X X X 59.3 X X X X 61.2 X X X X X 61.6 X 61.4 X 1 647 008 560 7 642 7 642 110 218 110 218 X 15 5 1 634 1 873 347 694 023 812 1 792 510 S 2 028 40 2 588 34 2 583 869 989 614 403 230 37730 37740 37750 37751 37752 37760 37810 37820 39000 39056 39500 39552 53 320 122 251 9 955 112 334 112 334 2 084 415 2 082 339 52 416 28 131 9 163 47 098 47 098 636 679 634 603 See footnotes at end of table. Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Business Support Services 7 Table 3. Product Lines by Kind of Business for the United States: 2002 Con. line receipts and/or product line percents may not sum to total due to exclusion of selected lines to avoid disclosing data for individual companies, due to rounding, and/or due to exclusion of lines that did not meet publication criteria. 2Receipts of establishments reporting product lines as percent of total receipts. Note: The data in this table are based on the 2002 Economic Census. To maintain confidentiality, the Census Bureau suppresses data to protect the identity of any business or individual. The census results in this table contain nonsampling error. Data users who create their own estimates using data from this table should cite the Census Bureau as the source of the original data only. See also explanation of terms and geographic definitions. For the full technical documentation, see Appendix C. 1Product 8 Business Support Services Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Table 4. Concentration by Largest Firms for the United States: 2002 [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only firms and establishments of firms with payroll. Excludes data for corporate, subsidiary, and regional managing offices and establishments of these firms that are classified in other categories than those specified in this table. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. For method of assignment to categories shown, see Appendix C. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Receipts 2002 NAICS code Kind of business and largest firms based on receipts Establishments (number) Amount ($1,000) As percent of total Annual payroll ($1,000) First quarter payroll ($1,000) Paid employees for pay period including March 12 (number) 5614 Business support services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 34 1 1 2 2 509 236 440 042 761 43 5 8 13 17 916 116 173 196 592 985 608 507 782 360 100.0 11.7 18.6 30.0 40.1 17 1 2 4 6 055 820 838 875 562 726 420 125 703 865 4 237 458 722 1 243 1 677 909 627 654 870 437 743 68 114 225 293 619 270 346 086 169 56141 Document preparation services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 5 476 102 125 148 188 2 331 494 545 654 822 369 892 290 727 298 100.0 21.2 23.4 28.1 35.3 964 233 251 297 371 312 163 233 091 882 236 62 66 77 96 035 115 210 577 233 39 10 11 12 15 248 752 298 778 571 561410 Document preparation services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 5 476 102 125 148 188 2 331 494 545 654 822 369 892 290 727 298 100.0 21.2 23.4 28.1 35.3 964 233 251 297 371 312 163 233 091 882 236 62 66 77 96 035 115 210 577 233 39 10 11 12 15 248 752 298 778 571 56142 Telephone call centers All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 5 638 135 296 478 694 13 3 4 6 7 508 285 648 184 718 821 865 162 507 182 100.0 24.3 34.4 45.8 57.1 6 1 2 3 3 780 609 352 049 756 559 703 690 039 587 1 721 416 600 776 956 398 084 964 550 569 392 80 140 179 213 523 727 540 260 411 561421 Telephone answering services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 2 327 59 113 193 247 2 153 408 557 858 1 128 117 701 862 976 944 100.0 19.0 25.9 39.9 52.4 1 088 215 278 395 491 398 650 367 438 163 259 52 64 89 113 257 950 108 626 407 51 9 11 16 19 153 394 622 264 971 561422 Telemarketing bureaus All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 3 311 134 310 457 612 11 3 4 5 7 355 285 549 945 304 704 861 537 922 883 100.0 28.9 40.1 52.4 64.3 5 1 2 2 3 692 609 265 896 559 161 701 955 940 291 1 462 416 584 742 916 141 083 294 988 153 341 80 138 172 210 370 726 862 157 390 56143 Business service centers All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 10 1 1 1 1 413 467 604 745 884 8 2 3 3 4 451 581 004 555 041 250 322 669 671 666 100.0 30.5 35.6 42.1 47.8 2 293 612 778 949 1 110 742 704 173 716 233 560 153 193 238 277 511 180 823 440 701 91 23 28 35 40 265 199 857 269 229 561431 Private mail centers All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 4 561 7 11 26 57 2 037 165 217 344 517 139 460 654 422 498 100.0 8.1 10.7 16.9 25.4 347 19 27 57 94 798 311 837 750 834 86 4 6 16 25 169 750 922 573 149 20 590 626 1 046 1 931 3 533 561439 Other business service centers (including copy shops) All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 5 1 1 1 1 852 467 604 777 896 6 2 3 3 3 414 581 004 475 913 111 322 669 290 568 100.0 40.2 46.8 54.2 61.0 1 945 612 778 955 1 120 944 704 173 678 653 474 153 193 239 280 342 180 823 480 069 70 23 28 35 40 675 199 857 465 421 56144 Collection agencies All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 5 234 209 241 331 464 8 1 2 3 3 829 667 214 060 992 413 946 509 434 711 100.0 18.9 25.1 34.7 45.2 3 681 599 830 1 149 1 581 832 641 478 843 509 888 150 204 288 393 612 414 840 290 519 127 24 32 39 55 733 397 373 992 148 561440 Collection agencies All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 5 234 209 241 331 464 8 1 2 3 3 829 667 214 060 992 413 946 509 434 711 100.0 18.9 25.1 34.7 45.2 3 681 599 830 1 149 1 581 832 641 478 843 509 888 150 204 288 393 612 414 840 290 519 127 24 32 39 55 733 397 373 992 148 56145 Credit bureaus All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms See footnotes at end of table. 1 096 181 307 331 386 4 3 3 3 4 767 038 629 987 290 298 811 351 539 335 100.0 63.7 76.1 83.6 90.0 1 304 773 921 1 053 1 138 856 048 969 647 528 348 203 254 289 308 873 543 814 414 997 27 13 16 19 22 217 555 691 882 061 Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Business Support Services 9 Table 4. Concentration by Largest Firms for the United States: 2002 Con. [These data are preliminary and are subject to change; they will be superseded by data released in later reports. Includes only firms and establishments of firms with payroll. Excludes data for corporate, subsidiary, and regional managing offices and establishments of these firms that are classified in other categories than those specified in this table. For meaning of abbreviations and symbols, see introductory text. For explanation of terms, see Appendix A. For method of assignment to categories shown, see Appendix C. Data based on the 2002 Economic Census. For information on confidentiality protection, sampling error, nonsampling error, and definitions, see note at end of table. Enterprise support establishments are included. Because of this, comparability to 1997 Economic Census data may be limited. See introductory text for an explanation of the treatment of enterprise support establishments in the 2002 Economic Census compared to the 1997 Economic Census] Receipts 2002 NAICS code Kind of business and largest firms based on receipts Establishments (number) Amount ($1,000) As percent of total Annual payroll ($1,000) First quarter payroll ($1,000) Paid employees for pay period including March 12 (number) 561450 Credit bureaus All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 1 096 181 307 331 386 4 3 3 3 4 767 038 629 987 290 298 811 351 539 335 100.0 63.7 76.1 83.6 90.0 1 304 773 921 1 053 1 138 856 048 969 647 528 348 203 254 289 308 873 543 814 414 997 27 13 16 19 22 217 555 691 882 061 56149 Other business support services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 6 652 50 65 115 209 6 1 1 2 2 028 605 984 326 720 834 425 879 073 739 100.0 26.6 32.9 38.6 45.1 2 030 565 682 786 925 425 261 240 019 044 482 136 163 190 223 480 980 678 795 648 65 15 20 23 28 633 851 240 398 256 561491 Repossession services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 978 14 19 52 92 569 40 68 123 200 795 608 051 515 737 100.0 7.1 11.9 21.7 35.2 172 14 22 36 58 524 120 260 115 104 41 3 5 8 13 168 502 342 264 623 6 323 575 732 1 129 1 782 561492 Court reporting and stenotype services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 3 322 63 72 94 144 1 647 205 260 361 500 008 496 275 015 813 100.0 12.5 15.8 21.9 30.4 496 99 113 141 183 890 711 829 667 386 111 22 26 31 39 906 963 448 512 613 13 1 1 2 3 516 556 847 526 538 561499 All other business support services All firms 4 largest firms 8 largest firms 20 largest firms 50 largest firms 2 352 28 39 56 156 3 1 1 2 2 812 593 907 191 514 031 152 398 561 080 100.0 41.8 50.0 57.5 66.0 1 361 537 626 711 836 011 553 905 870 292 329 131 151 173 203 406 482 938 636 533 45 16 19 23 27 794 412 917 030 134 Note: The data in this table are based on the 2002 Economic Census. To maintain confidentiality, the Census Bureau suppresses data to protect the identity of any business or individual. The census results in this table contain nonsampling error. Data users who create their own estimates using data from this table should cite the Census Bureau as the source of the original data only. See also explanation of terms and geographic definitions. For the full technical documentation, see Appendix C. 10 Business Support Services Admin. & Support & Waste Mgt. & Remed. Serv. Industry Series U.S. Census Bureau, 2002 Economic Census Appendix A. Explanation of Terms ANNUAL PAYROLL Payroll includes all forms of compensation such as salaries, wages, commissions, dismissal pay, bonuses, vacation allowances, sick-leave pay, and employee contributions to qualified pension plans paid during the year to all employees and reported on Internal Revenue Service (IRS) Form 941 as taxable Medicare Wages and tips (even if not subject to income or FICA tax). Also included are tips and gratuities received by employees from patrons and reported to employers. If an employee works at more than one location, the payroll is included in the one location where they spend most of their time. Also included are salaries of members of professional service organizations or associations that operate under state professional corporation statutes and file a corporate federal income tax return. Excluded are payrolls of departments or concessions operated by other companies at the establishment; payments to or withdrawals by proprietors or partners of an unincorporated company; and annuities or supplemental unemployment compensation benefits, even if income tax was withheld. Payroll is reported before deductions for social security, income tax, insurance, union dues, etc. This definition of payroll is the same as that used by the IRS on Form 941. ESTABLISHMENTS An establishment is a single physical location at which business is conducted and/or services are provided. It is not necessarily identical to a company or enterprise, which may consist of one establishment or more. Economic census figures represent a summary of reports for individual establishments rather than companies. For cases where a census report was received, separate information was obtained for each location where business was conducted. When administrative records of other federal agencies were used instead of a census report, no information was available on the number of locations operated. Each economic census establishment was tabulated according to the physical location at which the business was conducted. The count of establishments represents those in business at any time during 2002. When two activities or more were carried on at a single location under a single ownership, all activities generally were grouped together as a single establishment. The entire establishment was classified on the basis of its major activity and all data for it were included in that classification. However, when distinct and separate economic activities (for which different industry classification codes were appropriate) were conducted at a single location under a single ownership, separate establishment reports for each of the different activities were obtained in the census. Leased service departments (separately owned businesses operated as departments or concessions of other service establishments or of retail businesses, such as a separately owned shoeshine parlor in a barber shop, or a beauty shop in a department store) are treated as separate service establishments for census purposes. Leased retail departments located in service establishments (e.g., a gift shop located in a hotel) are considered separate retail establishments. FIRMS A firm is a business organization or entity consisting of one domestic establishment (location) or more under common ownership or control. All establishments of subsidiary firms are included as part of the owning or controlling firm. For the economic census, the terms “firm” and “company” are synonymous. FIRST-QUARTER PAYROLL Represents payroll paid to persons employed at any time during the quarter January to March 2002. Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix A A–1 PAID EMPLOYEES FOR PAY PERIOD INCLUDING MARCH 12 Paid employees consists of full- and part-time employees, including salaried officers and executives of corporations, who were on the payroll during the pay period including March 12. Included are employees on paid sick leave, paid holidays, and paid vacations, and salaried members of professional service organizations or associations that operate under state professional corporation statutes and file corporate federal income tax returns. Not included are proprietors and partners of unincorporated businesses; employees of departments or concessions operated by other companies at the establishment; full- and part-time leased employees whose payroll was filed under an employee leasing company’s Employer Identification Number (EIN); and temporary staffing obtained from a staffing service. The definition of paid employees is the same as that used by the Internal Revenue Service (IRS) on Form 941. RECEIPTS Receipts (basic dollar volume measure for service establishments of firms subject to federal income tax). Includes gross receipts from customers or clients for services provided, from the use of facilities, and from merchandise sold in 2002 whether or not payment was received in 2002. For advertising agencies, travel industries, and other service establishments operating on a commission basis, receipts include commissions, fees, and other operating income, NOT gross billings and sales. Excise taxes on gasoline, liquor, tobacco, etc., that are paid by the manufacturer or wholesaler and passed on in the cost of goods purchased by the service establishment, are also included. The establishments share of receipts from departments, concessions, and vending and amusement machines operated by others are included as part of receipts. Receipts also include amounts received from the rental and leasing of vehicles, equipment, instruments, and tools; the total value of service contracts; market value of compensation received in lieu of cash; amounts received for work subcontracted to others; and dues and assessments from members and affiliates. Receipts from services performed for foreign parent firms, subsidiaries, and branches are included. Receipts are net after deductions for refunds and allowances for merchandise returned by customers. Receipts do not include sales and other taxes (including Hawaii’s General Excise Tax) collected directly from customers and paid directly to a local, state, or federal tax agency. Also excluded are gross receipts from departments and concessions operated by others; sales of used equipment previously rented or leased to customers; domestic intracompany transfers; proceeds from the sale of real estate (land and buildings), investments, or other assets (except inventory held for resale); income from interest, rental of real estate, dividends, contributions, and grants; receipts of foreign parent firms and subsidiaries; and other nonoperating income, such as franchise fees. Receipts do not include service receipts of manufacturers, wholesalers, retail establishments, or other businesses whose primary activity is other than service. They do, however, include receipts other than from services rendered (e.g., sale of merchandise to individuals or other businesses) by establishments primarily engaged in performing services and classified in the service industries. A–2 Appendix A Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix B. NAICS Codes, Titles, and Descriptions PART 1. 2002 NAICS 5614 BUSINESS SUPPORT SERVICES This industry group comprises establishments engaged in performing activities that are ongoing, routine business support functions that businesses and organizations traditionally do for themselves. 56141 DOCUMENT PREPARATION SERVICES This industry comprises establishments primarily engaged in one or more of the following: (1) letter or resume writing; (2) document editing or proofreading; (3) typing, word processing, or desktop publishing; and (4) stenographic (except court reporting or stenotype recording), transcription, and other secretarial services. 561410 DOCUMENT PREPARATION SERVICES This industry comprises establishments primarily engaged in one or more of the following: (1) letter or resume writing; (2) document editing or proofreading; (3) typing, word processing, or desktop publishing; and (4) stenographic (except court reporting or stenotype recording), transcription, and other secretarial services. 56142 TELEPHONE CALL CENTERS This industry comprises: (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients’ products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others. 561421 TELEPHONE ANSWERING SERVICES This industry comprises establishments primarily engaged in answering telephone calls and relaying messages to clients. 561422 TELEMARKETING BUREAUS This industry comprises establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as: (1) promoting clients’ products or services by telephone, (2) taking orders for clients by telephone, and (3) soliciting contributions or providing information for clients by telephone. These establishments never own the product or provide the services they are representing and generally can originate and/or receive calls for others. 56143 BUSINESS SERVICE CENTERS This industry comprises: (1) establishments primarily engaged in providing mailbox rental and other postal and mailing services (except direct mail advertising); (2) establishments, generally known as copy centers or shops, primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services without also providing printing services (i.e., offset Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix B B–1 printing, quick printing, digital printing, prepress services); and (3) establishments that provide a range of office support services (except printing services), such as mailing services, document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales. 561431 PRIVATE MAIL CENTERS This industry comprises: (1) establishments primarily engaged in providing mailbox rental and other postal and mailing (except direct mail advertising) services or (2) establishments engaged in providing these mailing services along with one or more other office support services, such as facsimile services, word processing services, on-site PC rental services, and office product sales. 561439 OTHER BUSINESS SERVICE CENTERS (INCLUDING COPY SHOPS) This industry comprises: (1) establishments generally known as copy centers or shops primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services, without also providing printing services (e.g., offset printing, quick printing, digital printing, prepress services) and (2) establishments (except private mail centers) engaged in providing a range of office support services (except printing services), such as document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales. 56144 COLLECTION AGENCIES This industry comprises establishments primarily engaged in collecting payments for claims and remitting payments collected to their clients. 561440 COLLECTION AGENCIES This industry comprises establishments primarily engaged in collecting payments for claims and remitting payments collected to their clients. 56145 CREDIT BUREAUS This industry comprises establishments primarily engaged in compiling information, such as credit and employment histories on individuals and credit histories on businesses, and providing the information to financial institutions, retailers, and others who have a need to evaluate the credit worthiness of these persons and businesses. 561450 CREDIT BUREAUS This industry comprises establishments primarily engaged in compiling information, such as credit and employment histories on individuals and credit histories on businesses, and providing the information to financial institutions, retailers, and others who have a need to evaluate the credit worthiness of these persons and businesses. 56149 OTHER BUSINESS SUPPORT SERVICES This industry comprises establishments primarily engaged in providing business support services (except secretarial and other document preparation services; telephone answering or telemarketing services; private mail services or document copying services conducted as separate activities or in conjunction with other office support services; monetary debt collection services; and credit reporting services). 561491 REPOSSESSION SERVICES This industry comprises establishments primarily engaged in repossessing tangible assets (e.g., automobiles, boats, equipment, planes, furniture, appliances) for the creditor as a result of delinquent debts. B–2 Appendix B Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census 561492 COURT REPORTING AND STENOTYPE SERVICES This industry comprises establishments primarily engaged in providing verbatim reporting and stenotype recording of live legal proceedings and transcribing subsequent recorded materials. 561499 ALL OTHER BUSINESS SUPPORT SERVICES This industry comprises establishments primarily engaged in providing business support services (except secretarial and other document preparation services; telephone answering and telemarketing services; private mail services or document copying services conducted as separate activities or in conjunction with other office support services; monetary debt collection services; credit reporting services; repossession services; and court reporting and stenotype recording services). PART 2. 1997 NAICS 5614 BUSINESS SUPPORT SERVICES This industry group comprises establishments engaged in performing activities that are ongoing, routine business support functions that businesses and organizations traditionally do for themselves. 56141 DOCUMENT PREPARATION SERVICES This industry comprises establishments primarily engaged in one or more of the following: (1) letter or resume writing; (2) document editing or proofreading; (3) typing, word processing, or desktop publishing; and (4) stenographic (except court reporting or stenotype recording), transcription, and other secretarial services. 561410 DOCUMENT PREPARATION SERVICES This industry comprises establishments primarily engaged in one or more of the following: (1) letter or resume writing; (2) document editing or proofreading; (3) typing, word processing, or desktop publishing; and (4) stenographic (except court reporting or stenotype recording), transcription, and other secretarial services. 56142 TELEPHONE CALL CENTERS This industry comprises: (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients’ products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others. 561421 TELEPHONE ANSWERING SERVICES This industry comprises establishments primarily engaged in answering telephone calls and relaying messages to clients. 561422 TELEMARKETING BUREAUS This industry comprises establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as: (1) promoting clients’ products or services by telephone, (2) taking orders for clients by telephone, and (3) soliciting contributions or providing information for clients by telephone. These establishments never own the product or provide the services they are representing and generally can originate and/or receive calls for others. Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix B B–3 56143 BUSINESS SERVICE CENTERS This industry comprises: (1) establishments primarily engaged in providing mailbox rental and other postal and mailing services (except direct mail advertising); (2) establishments, generally known as copy centers or shops, primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services without also providing printing services (i.e., offset printing, quick printing, digital printing, prepress services); and (3) establishments that provide a range of office support services (except printing services), such as mailing services, document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales. 561431 PRIVATE MAIL CENTERS This industry comprises: (1) establishments primarily engaged in providing mailbox rental and other postal and mailing (except direct mail advertising) services or (2) establishments engaged in providing these mailing services along with one or more other office support services, such as facsimile services, word processing services, on-site PC rental services, and office product sales. 561439 OTHER BUSINESS SERVICE CENTERS (INCLUDING COPY SHOPS) This industry comprises: (1) establishments generally known as copy centers or shops primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services, without also providing printing services (e.g., offset printing, quick printing, digital printing, prepress services) and (2) establishments (except private mail centers) engaged in providing a range of office support services (except printing services), such as document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales. 56144 COLLECTION AGENCIES This industry comprises establishments primarily engaged in collecting payments for claims and remitting payments collected to their clients. 561440 COLLECTION AGENCIES This industry comprises establishments primarily engaged in collecting payments for claims and remitting payments collected to their clients. 56145 CREDIT BUREAUS This industry comprises establishments primarily engaged in compiling information, such as credit and employment histories on individuals and credit histories on businesses, and providing the information to financial institutions, retailers, and others who have a need to evaluate the credit worthiness of these persons and businesses. 561450 CREDIT BUREAUS This industry comprises establishments primarily engaged in compiling information, such as credit and employment histories on individuals and credit histories on businesses, and providing the information to financial institutions, retailers, and others who have a need to evaluate the credit worthiness of these persons and businesses. 56149 OTHER BUSINESS SUPPORT SERVICES This industry comprises establishments primarily engaged in providing business support services (except secretarial and other document preparation services; telephone answering or telemarketing services; private mail services or document copying services conducted as separate activities or in conjunction with other office support services; monetary debt collection services; and credit reporting services). B–4 Appendix B Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census 561491 REPOSSESSION SERVICES This industry comprises establishments primarily engaged in repossessing tangible assets (e.g., automobiles, boats, equipment, planes, furniture, appliances) for the creditor as a result of delinquent debts. 561492 COURT REPORTING AND STENOTYPE SERVICES This industry comprises establishments primarily engaged in providing verbatim reporting and stenotype recording of live legal proceedings and transcribing subsequent recorded materials. 561499 ALL OTHER BUSINESS SUPPORT SERVICES This industry comprises establishments primarily engaged in providing business support services (except secretarial and other document preparation services; telephone answering and telemarketing services; private mail services or document copying services conducted as separate activities or in conjunction with other office support services; monetary debt collection services; credit reporting services; repossession services; and court reporting and stenotype recording services). Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix B B–5 Appendix C. Methodology SOURCES OF THE DATA For this sector, large- and medium-size firms, plus all firms known to operate more than one establishment, were sent report forms to be completed for each of their establishments and returned to the Census Bureau. For most very small firms, data from existing administrative records of other federal agencies were used instead. These records provide basic information on location, kind of business, receipts, payroll, number of employees, and legal form of organization. Firms in the 2002 Economic Census are divided into those sent report forms and those not sent report forms. The coverage of and the method of obtaining census information from each are described below: 1. Establishments sent a report form: a. Large employers, i.e., all multiestablishment firms, and all employer firms with payroll above a specified cutoff. (The term “employers” refers to firms with one or more paid employees at any time during 2002 as shown in the active administrative records of other federal agencies.) b. A sample of small employers, i.e., single-establishment firms with payroll below a specified cutoff in classifications for which specialized data precludes reliance solely on administrative records sources. The sample was stratified by industry and geography. 2. Establishments not sent a report form: a. Small employers, i.e., single-establishment firms with payroll below a specified cutoff, not selected into the small employer sample. Although the payroll cutoff varies by kind of business, small employers not sent a report form generally include firms with less than 10 employees and represent about 10 percent of total receipts of establishments covered in the census. Data on receipts, payroll, and employment for these small employers were derived or estimated from administrative records of other federal agencies. b. All nonemployers, i.e., all firms with no paid employees during 2002. Receipts information for these firms was obtained from administrative records of other federal agencies. Although consisting of many firms, nonemployers account for less than 10 percent of total receipts of all establishments covered in the census. Data for nonemployers are not included in this report, but are released in the annual Nonemployer Statistics series. The report forms used to collect information for establishments in this sector are available at help.econ.census.gov/econhelp/resources/. A more detailed examination of census methodology is presented in the History of the Economic Census at www.census.gov/econ/www/history.html. INDUSTRY CLASSIFICATION OF ESTABLISHMENTS The classifications for all establishments are based on the North American Industry Classification System, United States, 2002 manual. Changes between 1997 and 2002 affecting this sector are discussed in the text at the beginning of this report. Tables at www.census.gov/epcd/naics02/ identify all industries that changed between the 1997 North American Industry Classification System (NAICS) and 2002 NAICS. The method of assigning classifications and the level of detail at which establishments were classified depends on whether a report form was obtained for the establishment. Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix C C–1 1. Establishments that returned a report form were classified on the basis of their selfdesignation, product line receipts, and responses to other industry-specific inquiries. 2. Establishments without a report form: a. Small employers not sent a form were, where possible, classified on the basis of the most current kind-of-business classification available from one of the Census Bureau’s current sample surveys or the 1997 Economic Census. Otherwise, the classification was obtained from administrative records of other federal agencies. If the census or administrative record classifications proved inadequate (none corresponded to a 2002 Economic Census classification in the detail required for employers), the firm was sent a brief inquiry requesting information necessary to assign a kind-of-business code. b. Nonemployers were classified on the basis of information obtained from administrative records of other federal agencies. RELIABILITY OF DATA All data compiled in the economic census are subject to nonsampling errors. Nonsampling errors can be attributed to many sources during the development or execution of the census: • inability to identify all cases in the actual universe; • definition and classification difficulties; • differences in the interpretation of questions; • errors in recording or coding the data obtained; and • other errors of collection, response, coverage, processing, and estimation for missing or misreported data. Data presented in the Miscellaneous Subjects and the Product Lines reports for this sector are subject to sampling errors, as well as nonsampling errors. Specifically, these data are estimated based on information obtained from census report forms mailed to all large employers and to a sample of small employers in the universe. Sampling errors affect these estimates, insofar, as they may differ from results that would be obtained from a complete enumeration. The accuracy of these tabulated data is determined by the joint effects of the various nonsampling errors or by the joint effects of sampling and nonsampling errors. No direct measurement of these effects has been obtained except for estimation for missing or misreported data; however, precautionary steps were taken in all phases of the collection, processing, and tabulation of the data in an effort to minimize the effects of nonsampling errors. The Census Bureau obtains limited information extracted from administrative records of other federal agencies, such as gross receipts from federal income tax records and employment and payroll from payroll tax records. This information is used in conjunction with other information available to the Census Bureau to develop estimates for nonemployers, small employers, and other establishments for which responses were not received in time for publication. Key tables in this report include a column for “Percent of receipts from administrative records.” This includes receipts information obtained from administrative records of other federal agencies. The “Percent of receipts estimated” includes receipts information that was imputed based on historic company ratios or administrative records, or on industry averages. The Census Bureau recommends that data users incorporate this information into their analyses, as nonsampling error and sampling error could impact the conclusions drawn from economic census data. TREATMENT OF NONRESPONSE Census report forms included two different types of inquiries, “basic” and “industry-specific.” Data for the basic inquiries, which include location, kind of business or operation, receipts, payroll, and number of employees, were available from a combination of sources for all establishments. Data for industry-specific inquiries, tailored to the particular kinds of business or operation covered by the report form, were available only from establishments responding to those inquiries. C–2 Appendix C Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Data for industry-specific inquiries in this sector were expanded in most cases to account for establishments that did not respond to the particular inquiry for which data are presented. Unless otherwise noted in specific reports, data for industry-specific inquiries were expanded in direct relationship to total receipts of all establishments included in the category. In a few cases, expansion on the basis of the receipts was not appropriate, and another basic data item was used as the basis for expansion of reported data to account for nonrespondents. All reports in which industry-specific data were expanded include a coverage indicator for each publication category, which shows the receipts of establishments responding to the industryspecific inquiry as a percent of total receipts for all establishments for which data are shown. For some inquiries, coverage is determined by the ratio of total payroll or employment of establishments responding to the inquiry to total payroll or employment of all establishments in the category. CONCENTRATION CATEGORIES Concentration categories are based on aggregate receipts of all establishments operated by the same firm in a given kind-of-business classification or group for which data are presented. For example, a firm operating two service establishments – a temporary help service (NAICS 561320) and a professional employer organization (NAICS 561330) – would be treated as two oneestablishment firms at the most detailed NAICS level, and as a two-establishment firm in NAICS 5613. DISCLOSURE In accordance with federal law governing census reports (Title 13 of the United States Code), no data are published that would disclose the operations of an individual establishment or business. However, the number of establishments in a kind-of-business classification is not considered a disclosure; therefore, this information may be released even though other information is withheld. Techniques employed to limit disclosure are discussed at www.census.gov/epcd/ec02/disclosure.htm. Admin. & Support & Waste Mgt. & Remed. Serv. U.S. Census Bureau, 2002 Economic Census Appendix C C–3 Appendix D. Geographic Notes Not applicable for this report. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Appendix D D–1 Appendix E. Metropolitan and Micropolitan Statistical Areas Not applicable for this report. 2002 Economic Census U.S. Census Bureau, 2002 Economic Census Appendix E E–1 EC02-56I-04 2002 2002 Economic Census Business Support Services: 2002 Administrative and Support and Waste Management and Remediation Services Industry Series USCENSUSBUREAU