F A L L s VOL NO s PURDUE UNIVERSITY

F A L L 2003 s VOL. 2, NO. 4 s PURDUE UNIVERSITY ections co A newsletter for Housing and Food Services employees HFS Human Resources Initiatives – Strategic Partners BY BRENDA COULSON deal with organizational issues, educating ourselves on the division’s mission, and finding ways to offer creative and innovative solutions to division-wide issues. During the past year HFS Human Resources’ primary focus has been on modifying our strategic plan and implementing the objectives identified in the following areas: • As a follow-up to expanded orientation, quarterly discussion groups are held with employees who have participated in the expanded orientation. The discussion groups provide us assistance in “Staying Connected” with new employees from across the division and gathering information on their experiences to date. Additionally, it gives employees an opportunity to network with others from their new-hire orientation class. • To provide a smooth transition from new employee orientation to the employee’s job site, our office collaborated with PMU to pilot a Technical Training program. The program helps ensure that staff are provided the tools and training needed to deliver exceptional service. The main ingredients of the training include not only the “how-to’s,” but also demonstration, modeling, and practice of his or her job duties. Supervisors (technical trainers) received a basic overview of how to conduct effective training and gain practical experience using their materials. • We will soon begin working with University Residences to develop a technical training program for all dining court positions. • In addition to the technical training program, our office will begin offering a series of leadership development programs for hourly supervisors. C O N T I N U E D O N PA G E 1 2 Organizational Development • Our existing division-wide orientation, supervisor modules, and core training were combined into a compressed four and a half day expanded orientation program for administrative/professional staff and a three day program for clerical/service staff. New topics such as the strategic framework, business ethics, and dealing with change were added. The program is offered the first full week of every month for administrative/professional staff and every second and fourth week for clerical/service staff. All new employees attend orientation during their first week on the job. The compact program allows employees to receive all required training during the first week on the job, thus freeing them to focus on job specific responsibilities without interruption. needs of HFS customers have As the our Human Resources office changed, has moved from a primarily transactional function to a role of strategic partner. To provide more effective and efficient services, we continue to work toward building our own internal competencies to inside PAGE 2 Around the Corner PAGE 3 Global Communities PAGE 4 A Day in the Life — Purdue Student Union Board Advisor PAGE PAGE PAGE PAGE 5 6 7 8 Culinary Corner Artists in Residence Features RAVE Award & Zapps PAGE 9 PAGE 10 PAGE 11 Employee Applause New Faces Where Are They Now? FALL 2003 co ections around the corner A Behind-the-Scenes Look at Hall of Music Productions As a part of Housing and Food Services, Hall of Music Productions is committed to bringing to life the HFS Strategic Plan within the context of the role it plays for the University. Let me provide you with your backstage pass for a behind-the-scenes look at how this unique department serves the University and supports the mission of HFS. From its very beginning, Elliott Hall of Music was intended to play a vital role in the life of Purdue students. Its mission: to be a place where the performing arts could offer glimpses of alternate views of the world, where ideas could be given a public hearing, where talent and ability could be demonstrated, where the University and the community could be entertained and refreshed, where all could experience the far reaches of human accomplishment, and where the significant rites and rituals of intellectual passage through this major University would be performed. It was within the framework of that original mission that the department now known as Hall of Music Productions was developed. Besides managing the performing arts venues on campus, this department is the University’s in-house production company capable of providing staging, sound, lighting, and video production services for University functions both on and off-campus. More importantly, Hall of Music Productions is a learning center for the education and enlightenment of students in the entertainment technology and production support industry. It is the vision of the department to involve students in fulfilling its mission by providing real-life, hands-on experience and training. In addition, Hall of Music Productions promotes discovery and innovation through interdisciplinary and collaborative activities with several academic departments on campus including Theatre, Dance, University Bands, Liberal Arts, and Computer Graphics Technology. Lastly, the department plays a unique role in supporting the mission of engagement. The department has established many partnerships across the Midwest with other production companies and facilities. These relationships not only serve the University’s outreach efforts into the private sector but also provide additional resources and training opportunities for students and staff. Hall of Music Productions is more than meets the eye, supporting the mission and vision of HFS and Purdue while making a difference in the lives of students. Steve Hall Director, Hall of Music Productions STEVE HALL staff co ections FALL 2003 VOL. 2, NO. 4 Editor Linda Brochin, Purdue Marketing Communications Associate Editor Elaine McVay, Marketing and Communications Editorial Board Jim Chapman, Elliott Hall of Music Brenda (Bré) Cory, Meredith Hall Steve Eberly, Food Stores Pam Good, Harrison Hall Michelle McBrite, Purdue Memorial Union Terry Miller, Young Hall Susan Poe, Union Club Hotel Jill Ryan, Human Resources Gail Schrader, Food Stores Kathy Vill, University Residences Karen Weatherwax, HFS Computing Designer Casey A. Dexter, Purdue Marketing Communications Photography Michelle McBrite, Karen Weatherwax HFS Connections is published quarterly for employees of the division of Housing and Food Services. We welcome your comments and suggestions for future issues; contact Linda Brochin, editor, by campus mail at PMC, SCC-D; 494-2030; or lbrochin@pmc.purdue.edu. HFS Connections is published by Purdue Marketing Communications. Purdue is an equal access/equal opportunity university. Housing and Food Services Basic Principles s s s s s Housing and Food Services s s s s s Focus on the situation, issue, or behavior, not on the person. Maintain the self-confidence and self-esteem of others. Maintain constructive relationships with your employees, peers, and managers. Take initiative to make things better. Lead by example. Black Cultural Center Elliott Hall of Music Food Stores Purdue Memorial Union University Residences s s s s s HFS Business Office HFS Computing HFS Facilities HFS Human Resources HFS Marketing & Communications PAGE 2 co ections PURDUE U N IV E R S ITY Global Communities Oxford, England–The City of Scholars, Hogwarts, and Dreams BY JILL RYAN Shelly Cochran, assistant director of Food Stores, hails from Oxford, England, where her father worked for Ford Motor Company. She was born in John Radcliffe Hospital, famous for housing the SHELLY COCHRAN Oxford University Clinical School. It was here that Professor Howard Florey, Dr. Ernst Chaimin, and their colleagues developed Penicillin and won the Nobel Prize for Physiology and Medicine in 1945. Oxford is known as “the city of dreaming spires” due to the many Colleges that make up Oxford University. Beautiful old sandstone buildings glisten in the sunlight, and it rests between the River Thames and Cherwell, approximately 1-hour northwest of London. It is world renowned as the home of Europe’s oldest and most revered university, Oxford, which is made up of 39 Colleges, 6 private residence halls; the most famous of which is Christ Church. The Oxford English Dictionary is produced here. Oxford is well known as the birthplace of “Alice in Wonderland”; it was here that Lewis Carroll penned the popular children’s novel by the banks of the Thames. Inspector Morse, of British TV fame, has been known to enjoy a tipple (a drink) or two in the pubs in town, and for you Harry Potter fans, scenes from Hogwarts School were filmed at Oxford University. ENGLAND due in large part to the university. England herself is 51,516 square miles, approximately the size of the state of Illinois. It is home to 49.5 million people, with a population density of 979 people per square mile, compared to the US which has a density of 80 people per square mile. London Oxford A Little History about Shelly Shelly’s husband was born in Indiana and works as a customs brokerage agent in Indianapolis. Shelly worked for Cummins Engine Company in England, and was his customer. She moved to the USA in August of 1998. After a period of 5 months of undergoing Immigration and Naturalization Service approval, she worked for two companies and then arrived here at Purdue in July 2003. Since English is her native language, she thought moving to the US would not present any barriers. According to Shelly, “Surprisingly, there have been moments when I wondered if English is truly spoken here! There are many words where the pronunciation or word usage is different. For example, in England, if we say something is homely, it means it looks cozy, comfortable, and inviting. Here, it has a completely opposite meaning.” She has learned to be careful with words and phrases until she is sure of their meaning. This experience has certainly helped her to understand and appreciate the difficulty people from other cultures and non-English speaking countries experience upon arriving here. Shelly stated, “I feel very fortunate for the opportunity to experience life here in the USA and consider myself very lucky to be able to call it home.” An extremely old city, Oxford was established as a town in the 9th Century and evidence exists of settlements dating back as far as 4000 BC. For over 800 years Oxford has been home to Royalty and Scholars. It was given its name from the shallow water of the Thames; farmers could ford their oxen across the river to market, thus it became known as the place where OX- FORD. Every year Oxford and Cambridge Universities “battle it out” on the River Thames for the University Boat Race. Unfortunately, Cambridge holds the crown for the most wins so far. The city is 5.7 square miles in size and is home to 22,000 people, of which 44% are between the ages of 20 and 24, PAGE 3 FALL 2003 co ections a day in the life Purdue Student Union Board Advisor BY GAIL SCHRADER Think it’s easy to be an advisor to the Purdue Student Union Board? Think again. Heather Owen gives us a glimpse into her fun, but hectic schedule over a “Work Weekend.” As busy as it is, she wouldn’t change a thing! re ial featu ss spec .m. ents to discu tee the ev 3:45 p commit rganize ith Film enter. O Meet w HEATHER OWEN tewart C S own in realize films sh lock and d. rm c .m. weeken f my ala vities in 8:00 a for the and acti sound o mplete e to the y of fun Wak er da ges. 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In ad p.m. ic night. cond m vents su tion a fe e en M men 9:00 with e ice for s dent Op schedule Box Off and Stu Concert Re-open zz night, ott, Ja Keith Sc . receipts .m. a quick deposit 9:45 p to grab . box and gh is Café .m ash Oas throu 1:00 p Count c arket or make it h Union M Yello to vehicle. visit wit Back to h Mello cate my . time to uel wit rogress 0 a.m y and lo s. Take and re-f da the p bite 12:0 eeting for the h up on mber! oon of m p office ers, catc n’t reme an aftern Close u volunte tings. rk? I ca id I pa AC mee student PS PSUB Where d attend A ts, and d of even ? ced pper, an . s, eat su air to knowrodu ny :15 a.m k off my shoe ittee ch 12 omm you int .m. vent’s c za, ome, kic . Didllo was la Compa pecial E 2:00 p s Bonan Arrive h night TV SUB’s S Activitie o Ye ith P ome late rade, Meet w watch s ello e Coca -C1979. ming Pa M th Homeco ents. in discuss by line ming ev nding fe er upco .m. ndersta and oth 1:00 a y very u p! slee m, m to Feed Sa rketing bed and . MU Ma n. Go to ge :00 p.m meeting with P d signa mpanio 3 co s, an eekly rochure Attend w needs, b rketing ma discuss . r events fo Friday PAGE 4 co ections PURDUE U N IV E R S ITY culinary corner Purdue Memorial Union offers a great variety of services; it represents the center of community on campus. You have the opportunity to visit any of the 6 retail dining operations and the Stewart Newsstand on a daily basis; they are all a part of the Union. However, did you know that PMU also has satellite operations that reach beyond the confines of the Union? PMU’s Retail Dining department reaches out to all ends of campus, offering dining variety through satellite operations. When asked how satellite operations are chosen, Dining Services director Gary Goldberg stated, "We find that people approach Retail Dining with new expansion ideas. Our clients come to us because of our reputation, innovation, and quality service." Vet Vittles is located on the south side of campus in Lynn Hall. This retail operation came to life at the request of the Vet School about 10 years ago. Vet Vittles serves great breakfast foods to start the morning, grab-n-go sandwiches and salads, and hot entrée items to fuel- Purdue Memorial Union’s Satellite Operations Continue to Grow BY BRENDA (BRE’) CORY up at lunch. It is home to the “world famous grilled cheese sandwich,” Krispy Kreme doughnuts, snacks, and coffee. Hours of operation are Monday through Friday 8:00 am - 1:30 pm. The Bistro is located in the new Rawls Hall, which is connected to the Krannert Building. The Bistro offers a large grab-n-go selection of snacks, sandwiches, fresh baked pastries, sushi, and drinks. Beverage Operations is responsible for all beverage service in the Ross-Ade Pavilion at Ross-Ade stadium. The 4story pavilion is part of the $70 million Phase I stadium renovations that were just completed. Not only does Beverage Operations serve the 11,000- square-foot Shively Stadium Club on the second floor, it also provides beverages for the additional 34 suites and 200-seat media center! Concessions Operations is responsible for the PMU Hot Dog Cart which can usually be found in Academy Park during the summer months as well as campus activities such as Boiler Gold Rush, Taste of the Union, and many PSUB events. Off-Premise Catering is actually part of PMU’s Catering department, but its focus is dedicated to off-campus events for individuals, groups, academic departments of Purdue, golfing events, and other special occasions. Part of the catering package also includes the Beverage Operations’ participation as well. Retail Dining continues to improve upon a good thing; expanding its operations on and off campus, continually offering variety and ease to its patrons, and maintaining the quality of service for which it is known. destination winners The Destination 10 program continues to inspire University Residences Dining Services. The award’s focus on quality, appearance, and customer service has become the goal in dining facilities and throughout Dining Services. FEBRUARY’S WINNER HILLENBRAND HALL MARCH’S WINNER TARKINGTON HALL APRIL’S WINNER OWEN HALL PAGE 5 FALL 2003 co ections Mark moved to the States as an orphaned youngster from Peru. He was raised in Indiana and has always been interested in art. After wining art competitions at Kouts High School, he took one year of art in college. As an adult, he has expanded his mediums to include chalktalk art and sculpture, glass etching, painting, and murals. Much of his work celebrates the different cultures in the world. Some work depicts AIDS babies in South Africa, orphans from India, and renderings of photos taken by family members and friends who work in missions around the world. A portion of Mark’s exhibit sales go towards these humanitarian efforts. This fall, pieces of his work will be featured at the Purdue Memorial Union’s Union Market at a newly created Sushi counter. Mark provided both artistic and cultural consultation to the Union staff in a collaborative effort. HFS Artists in Residence BY LINDA BROCHIN Isn’t it funny how you can work with someone and not know their hidden talents, dreams, aspirations, or accomplishments? Sometimes, we never know really know the people with whom we come in contact. For example, did you realize that two individuals working within HFS are artists? They are true artists, whose work is exhibited, bought, and sold. We happened to find out about our “Artists in Residence” recently, when Tippecanoe A CHALK RENDERING BY MARK LIEDTKE A PAINTING BY JENNY GOUGH Arts Federation held a Gallery Exhibition. They are Mark Liedtke, HFS Human Resources Cultural Programs administrator, and Jenny Gough, director of HFS Strategic Planning Initiatives and Cultural Programs. Little did we know that these two possessed such talent and passion for the arts. Jenny was born in Sydney, Australia, and spent several years studying art in oils and mixed media at the National Academy for Art in Sydney with a specific emphasis in portraits and life drawing. She came to the US in 1970 and has continued painting. Her specialty is creating pictures in brilliant color with subjects that catch the eye. Working in mediums that include oil, watercolor, and pastels, her pictures have sold in Australia and in the United States. Remembering Our HFS Family Members This past year, our Shreve Hall co-worker Sherry Rhode lost her battle with cancer. Since her passing, our staff has worked on fundraisers for the American Cancer Society. At this year’s “Relay for Life” we donated $560 that we raised in Sherry’s memory. I would like to thank all the HFS family that sponsored our efforts. I would also like to recognize Shreve service workers Nancy Clark and Erin McDuffee, and HFS accounting clerk Susan Nevitt for their participation and efforts in the event. The HFS family truly has exhibited a climate of caring. Dining Services Scavenger Hunt As part of a team building effort in University Residences Dining Services, a scavenger hunt was held with returning student supervisors. Supervisors from Cary Quad and the Athletic Dining Room work together in ADR during preseason, with students returning to campus early for pre-season meal service. The “hunt” was a fun way to bring them back into a working group after their summer break. The group was divided into two teams and given 10 clues. One of the last tasks was to find and meet Sarah Johnson, University Residences Dining Services director. The clues took them all over campus and a video was shot to immortalize this fun event. Thank you one and all! FOUND: SARAH JOHNSON, UNIVERSITY RESIDENCES DINING SERVICES DIRECTOR WITH STUDENT SUPERVISORS. Dave Swathwood Facilities Manager Shreve Hall PAGE 6 co ections A Study in the Basics: Culinary Classes a BIG Success! As part of the Destination 10 commitment, University Residences Dining Services’ Worker Training Committee recently offered continuing education classes in culinary basics to the level III and IV staff. Classes were aimed at improving job skills overall and covered such topics as: CBORD Recipe Knowledge, Measuring Skills and Related Information; Equipment Use, Basic Cooking Knowledge and Cleaning Procedures; Sanitation; and Proper Lifting, Ergonomics, Time and Motion Efficiency. Level IV staff kicked it up a notch with the inclusion of Garnishing and Tasting Procedures; Basic Garnishing and Use of Knives; and Cooking to the Line. Each class was a combination of lecture, demonstration, and hands-on activities. Approximately 100 full time staff members participated in these informative and fun classes. According to PURDUE U N IV E R S ITY Tarkington Hall food manager Sue Robinson, “Watching the staff measure ingredients, make beautiful garnishes, produce fancy napkin folds, compare notes on equipment use, and lift boxes properly was inspiring. I also think the instructors deserve recognition for all of their contributions in making these classes so successful!” A big Thank You to the training committee and assistants, and to Hillenbrand Dining Court manager Terri Hawkins, who facilitated the classes with the help of Owen Hall food supervisor Jan Marie Thomas. Also, an LEARNING THE FINE ART OF GARNISHING extended appreciation to committee member instructors Grace Bonczek and Julianna Whiteside, and Brutsman, Barbara Maughmer, Latisha instructors Sally Baugues, Mary Jo Powell, Senait Workalemahu, Bennett, Nelly Farmer, Bridget Lopez, ACUHO student interns Jennifer and Kathy Manwaring. BCC Offers Program Variety The Black Cultural Center is always humming with activity. This past summer, the Hanna Community Center daycampers found a great opportunity that combined acting like a bug, eating cookies, and playing sports, all wrapped into dance. The 10-week summer camp for children ages 5 to 12 years old, developed a weeklong dance class and utilized the BCC facilities. Renee Thomas, BCC director, thought this was a great way to assist the University’s engagement effort. Thomas said, “This collaboration with the camp is the type of outreach emphasized in the University's Strategic Plan initiatives. The Black Cultural Center is also a good location for the Hanna Camp's dance unit because this type of dance DAY CAMPERS ENJOY A DANCE CLASS. has significance to the BCC.” The Hanna daycampers learned some traditional African dances, focusing on warriors and hunters, and Capoeira, a Brazilian martial arts and dance form. This fall, the Civil Rights and Black Arts Movement will serve as the central theme of the BCC’s cultural arts series. The Center will revisit and examine the cultural and political impact of this turbulent era. A speech by Rev. Fred Shuttlesworth, a veteran national civil rights leader, will launch the series. Shuttlesworth is generally regarded with Martin Luther King, Jr. and Ralph Abernathy as one of the Civil Rights Movement's "big three." In honor of the 100th anniversary of the Wright Brothers’ historic flight and Purdue's contributions to flight, the BCC will sponsor two programs: a Modern Dance Company Rooted in the African American Experience, whose performance will explore the magic and mystery of taking wing, and Colonel Charles E. McGee will present a lecture, "The Tuskegee Airmen Experience: Segregation in the Military." Col. McGee, a decorated Air Force fighter pilot who flew with the Tuskegee Airmen, will share the history of the veteran flyers and the racial segregation African American soldiers often experienced in the U.S. Military. PAGE 7 FALL co ections RAVE Award Winner 2003 zapps Received by Bob Mindrum, Director, PMU I want to thank PMU for their involvement with the Griffin Corps this past year. PMU Dining Services director Gary Goldberg and his team’s effort and support were instrumental in the success of the program. Students who participated in the Griffin Corps are fortunate to have received instruction from a dedicated and professional mentoring team. I look forward to a successful 2003-2004 program. Raphael Kavanaugh, Professor and Head, Department of Hospitality and Tourism Management HFS is pleased to announce its RAVE award winner for fall, University Residences Directors’ Offices service worker Concepcion Ehrlich. Nominations were submitted from various staff members at Smalley Center who recommend Concepcion for this recognition award. According to UR Directors’ Offices staff members Linda Jewell, Andrea Shriver, Peggy Brummett, Debbie Johnson, and Merri Anne Wright, “Concepcion goes beyond her duties not only in cleaning, but her wonderful disposition makes our office enjoyable.” Every nomination focused on her positive attitude, attentions to detail, “take charge and do it” work ethic, and, as noted by the HFS Business Office staff, ”Concepcion practices the basic princi- Received by Michelle McBrite, Facilities Manager, PMU We wanted to let you know how much we appreciated everyone at the Purdue Memorial Union for their part in making our daughter’s wedding so easy. The rooms were wonderful, the set-up crew was so helpful and kind, and the catering staff was exceptional. Many of our guests commented on how great the food tasted, and the food being so elegantly displayed. We really appreciate all your help throughout the event. I would highly recommend PMU to anyone. John and Brenda Adelsperger, Parents of the bride CONCEPCION EHRLICH First RAVE Award Winner RAVE winner Missy Wilson receives her award from HFS vice president, John Sautter. Missy was our first RAVE winner and we congratulate her on this recognition. Thank you, Missy for all you do to help make HFS a success. pals and HFS goals daily. She consistently strives for excellence in everything she does. We can all learn from her.” Concepcion works very hard to keep things neat, orderly and sparkling clean at Smalley Center, and her efforts have not gone unnoticed. She is well appreciated by everyone she encounters, not only for her efforts, but her bright smile and dedication to her job. She is also known for baking great cookies, which she shares with the office. There were several compliments that appeared in each nomination Concepcion received: never complains, always smiling, will gladly do anything, flexible, great attitude, dedication to job performance, and goes above and beyond what is expected of her. Everyone at Smalley Center agrees, “She has literally made Smalley Center shine since she has taken over the service worker position. No task or detail is ever too small or too much work. She is always busy. She goes above and beyond to make our environment cleaner and more pleasant for everyone. The words, ‘It's not my job’ are not in her vocabulary. Besides being a diligent and dedicated worker, she is so nice to be around and her positive outlook always shines through.” I want to make mention of the diligence dis- played by PMU housekeeper Missy Huckleby, who did a fabulous job cleaning the offices of Dr. Beering. He was expecting important guests in the afternoon and I asked her to vacuum before they arrived. She not only vacuumed, but also really went the extra mile dusting everything in sight and I saw her on her hands and knees making sure she didn’t miss a thing. All three rooms looked terrific thanks to her pride in doing a great job. Judith Weiss, Assistant to the President Emeritus Received by Ryan Hartwig, Residential Life Manager, Shreve Hall I want to take a moment to thank you and the Shreve Office Staff for allowing me to bring a tour to Shreve Hall on a day that was not scheduled. I really appreciate the special treatment and consideration shown for a disabled student, to make them feel welcomed on campus. Your efforts made my job easy by eliminating any worries I might have had and made the student tour perfect. I don’t think I could be any more impressed. David Mullaly, Tourguide Office of Admissions To submit Zapps for the Fall issue of Connections, send to Elaine McVay at HFS Marketing, Smalley Center, or send an e-mail to emmcvay@purdue.edu. Deadline for the next issue is October 31. PAGE 8 co ections Received by Dr. Martin Jischke, President The National Council of Alpha Lambda Delta, Honor Society for first year college students, has awarded a Silver Award to the Alpha Lambda Delta chapter at Purdue University. The chapter on your campus had an exceptional year finishing with a 45% increase in membership. Chapter growth does not happen without the exceptional leadership of the chapter president and local chapter advisers. Dr. Susan Melson Huffman, Hilltop Apartments general manager, and Rex Fodrea advise the Alpha Lambda Delta chapter. The work and influence of the chapter officers and advisers are very important for the students, the institution, and Alpha Lambda Delta. The National Council of Alpha Lambda Delta appreciates the work of these individuals that provide leadership for this successful chapter. Glenda Earwood, Executive Director Alpha Lambda Delta PURDUE U N IV E R S ITY employee applause Hats off to Purdue Memorial Union’s Catering and Events! Most people generally do not like statistics but I think that you should know that in some way, whether large or small, indirect or direct, YOU had an impact on the overall numbers. YOU MADE IT POSSIBLE; you contributed to the Union’s bottom line - WAY TO GO! It is obvious that you have not forgotten that every phone call, every customer, and every seemingly impossible request affects our business! You took care of business, and you did it well! Gross sales for Catering hit $2.3 Million, a record to date, the catering business grew almost 5%, there were 98 weddings, and approximately 17,145 reservations. Thank you! Muna Destefano, Events Manager, PMU DINING SERVICES RETIREES HELP OUT. HFS Service Anniversaries 35 Years Carolanne Robinson, Hall of Music, 9-22-80* 30 Years Marilyn Wolber, Windsor Hall, 8-1-81* 25 Years Helen Denham, Windsor Hall, 10-01-79* Kimberly Canine, University Residences Director’s Office, 10-16-78 Ronald Mulinix, Cary Quad, 11-27-78 Theresa Kline, Cary Quad, 3-30-82* 20 Years Donna Hall, Black Cultural Center, 10-03-83 Suzanne Evans, Owen Hall, 10-03-83 Steven Jonker, Cary Quad, 10-17-83 Bethany Taylor, Owen Hall, 2-16-87* 15 Years Melissa Wilson, University Residences Director’s Office, 10-03-88 Deborah Rishel, Windsor Hall, 10-17-88 Gladys Bunch, Hillenbrand Hall, 10-20-88 Rosalee Hayward, Tarkington Hall, 11-7-88 Kathy Nelson, McCutcheon Hall, 11-21-88 Becky Moyer, Harrison Hall, 12-1-88 Warren Bailey, Harrison Hall, 12-14-88 10 Years Genoveva Lopez, Cary Quad, 10-4-93 Mitsuko Means, Hawkins Hall, 10-4-93 Judy Foresman, Hillenbrand Hall, 10-18-93 Vicki Elkins, Hillenbrand Hall, 10-25-93 Terry Pyatt, Owen Hall, 11-8-93 Larry Horton, Purdue Village, 11-16-93 David Swathwood, Shreve Hall, 11-21-93 Sharon Meister, Hall of Music, 12-13-93 Enrique Salazar, Tarkington Hall, 7-25-96 Wanda Hedden, Purdue Memorial Union, 7-20-98* * Total years includes previous employment elsewhere on campus. This list includes people who will celebrate anniversaries in October, November, and December 2003. 2003 Smalley Grant Winners Announced Congratulations to Harrison Hall’s Kevin Maurer, general manager, and Jody Zink, fountain clerk, the winners of the 2003 John C. Smalley Grant. The grant’s funding will allow Kevin and Jody to continue pursuing their education while working at Purdue. Congratulations! Retirees Lend a Helping Hand During pre-season practices, University Residences Dining Services provides meals for the Purdue football and soccer teams in the Athletic Dining Room at Cary. Practices begin before many of our student workers arrive on campus, so retirees came in and helped with staffing. There were 3 retirees helping during this time. Anne Frier handled the baking, Mary Moore was the lunch cook, and Phyllis Haas made the salads. These three “helping hands” pitched in for the two weeks of pre-season practices and each dining facility sent a cook to help out one day a week. This is a new process in University Residences Dining Services, and one that will be implemented for pre-season staffing. Thank you! To submit information for Employee Applause, send to Elaine McVay at HFS Marketing, Smalley Center, or send an e-mail to emmcvay@purdue.edu. Deadline for the next issue is October 31. Purdue Memorial Union Softball Champions! HFS staff enjoyed another summer of softball league play. Five teams formed to play for 8 weeks: the Harrison Hammers, Team PMU, Team Earhart/Shreve, Team Hilltop/PVIL, and Team McWiley. Everyone participated in the playoffs, with the Harrison Hammers dueling against Team PMU for the championship. The game remained close until the bottom of the fourth inning, when Team PMU scored several runs. Team PMU won 24-13. Congratulations to everyone! PAGE 9 FALL 2003 co ections “New Faces” includes employees who began working in HFS between April 1 and June 30, 2003. new faces University Residences Linda Jewell joined the University Residences Directors Office as conferences secretary on June 16, 2003. She comes to us from the San Francisco Bay area and now lives in Lafayette. Linda is the mother of 3 sons, Matt, Mark, and Patrick, and a grandmother of 5. She spends much of her free time participating in church functions and likes to sew, read, dance, paint, and draw. Melissa Patrick began work as the new Residential Life manager at Earhart Hall on June 5, 2003. Prior to coming to Purdue, she served as Residential Learning coordinator at Valparaiso University. Originally from Salem, Indiana, Melissa enjoys spending time with family and reading. James Tucker started work at Purdue Village as a mason on May 27, 2003. Jim transferred in from Materials Management’s distribution center, and worked in the Wade Utility plant. He is originally from Lafayette and lives here with his wife Susie. Diana Beedle came to Hillenbrand Hall on June 16, 2003 to join the service team. She lives in Attica, Indiana with her husband David. They have a daughter Nissa, and a son John, plus eight grandchildren and one great granddaughter. In her spare time, Diana enjoys NASCAR, gardening, and spending time outdoors. Purdue Memorial Union Eric Cortez joined the service staff at Hillenbrand Hall on June 2, 2003. He lives in West Lafayette with his girlfriend and baby daughter. His passion is soccer, and he spends most of his spare time playing on the weekends. He also enjoys fishing. Jeffrey Gerlach was hired in May 20, 2003 as a service worker at Shreve Hall. He had been working at Shreve as a full-time temporary. Jeffrey lives in Lafayette and has an 18-year-old daughter. He enjoys camping and fishing. LeAnn Mehl started work as a night service worker at Earhart Hall on June 30, 2003. She graduated from Purdue this past May as a math major and previously worked as a weekend student service worker for 2 years. Originally from Syracuse, Indiana, she and her husband Andy, a Purdue Electrical Engineering student, live in Lafayette. She enjoys cooking, flower arranging, and watching movies. Kevin Salvandy became a member of the Wiley Hall Dining Services team on April 14, 2003. Kevin is a West Lafayette native and his father is a professor in the Industrial Engineering department. For recreation, he enjoys movies, roller-blading, and improvisational drama, both observing and participating. Erick Branjan joined the PMU Dining Services staff at Villa Pizza on April 21, 2003. He lives in Lafayette with his cat Sylvester. In his spare time, Erick enjoys weightlifting, fishing, and games. Matthew Koning joined the night crew at PMU on June 30, 2003 after working as a temporary worker on the Event Setup team for several months. He lives in Lafayette with his girlfriend Charrissa and enjoys roller-blading and fishing. Justin (JP) Murphy started work with the PMU Event Setup team evening crew on June 30, 2003. JP had been working as a temporary in Young Hall. He lives in West Lafayette with his family of 4 brothers, 2 sisters, and his parents. In his spare time he can be found at home playing computer games, XBOX, or assisting in church projects. An Oversight... In the last issue of Connections we featured an article on the HFS employees who participated in the Indy 500 Mini Marathon and we forgot to mention Dallas Griswold, a Purdue Village staff member. We apologize for the oversight. Congratulations on your personal achievement Dallas! PAGE 10 co ections where are they now? Marilyn Yoder: Staying Busy and Enjoying Every Minute BY TERRY MILLER PURDUE U N IV E R S ITY Retirements Larry D. Coffey Service Worker Hawkins Hall Garnett Eileen Ohnmacht Food Service Worker Cary Quadrangle James R. Crowder Service Maintenance Worker Owen Hall Carole Ann Wolfe Service Worker Young Hall Dorothy J. Hoskins Food Service Worker Harrison Hall Mary Anne Frier Food Service Worker Hillenbrand Hall David S. McKnight Service Worker Purdue Memorial Union Ethel Brown Head Cook Windsor Halls Judith Jacquelin Field Assistant Food Supervisor Shreve Hall Mary Ann Kleman Foods Manager Shreve Hall Mack Gordon Price Service Maintenance Worker Cary Quadrangle 3/9/03 4/30/03 over the years. The consummate professional, her skill as a grammarian was much appreciated in proofing letters, catching spelling errors, and reworking phrasing.” As an added note, Sautter mentioned, “She didn’t age a day in those 15 years; from the first day she reported to work, to the last day when she said good-bye – she was a constant professional MARILYN YODER EXPERIENCED TREMENDOUS CHANGES AT PURDUE in both manner and DURING HER 41 YEARS OF SERVICE. appearance.” Now that Marilyn has retired, she has How do you retire after 41 years at much more time for gardening, yard Purdue? Just ask Marilyn Yoder, as she is keeping herself busy with the many work, and projects around the house. activities and projects she continually She loves to cook, try new recipes, travpostponed until she took early retireel, and keep in touch with friends and ment. family. Marilyn is involved with organiMarilyn began her Purdue career in zations close to her heart, such as the 1957 as a clerk typist in Men’s Residence Dayton Presbyterian Church, Purdue H-1, now known as Owen Hall. She was University Retirees Association, promoted to secretary, then office superAmerican Business Women’s visor in the Director’s Office at Smalley Association, and Indiana Rural Youth Center, and finished out her tenure as Alumni Association. An avid sports fan, administrative assistant in University she is a season ticket holder for Purdue Residences. She was also the recipient of football, men’s and women’s basketball, the 1991 Rose Award for unselfish servand attends the Indy 500 and Brickyard ice to Purdue University and its stu400. dents. In 41 years, Marilyn experienced Serving as administrative assistant to tremendous changes at Purdue – the HFS’ vice president John Sautter, she building of 10 new HFS facilities, movbecame an invaluable asset to the ing from manual typewriters to electric, department. Sautter commented, then to word processors, and finally to “Marilyn was my administrative assistant computers. She noted, “University for 15 years when I served as director of Residences applications that once took University Residences. She was the last two weeks could be completed in a few of a dying, professional breed that took hours!” She went from making carbon comprehensive shorthand minutes of copies on onionskin paper, to mimeomanager’s meetings and filed them by graphs, to copy machines. The subject, which provided great resources “Consummate Grammarian,” she proof- 4/30/03 4/30/03 5/1/03 5/9/03 5/25/03 5/30/03 5/31/03 6/27/03 6/30/03 This list includes people who retired March through June 2003. read many publications: ACUHO Newsletter, Hallways, What’s Zappening, just to name a few. What does she miss most? “I miss the great people I worked with, the students, and wonderful food.” Marilyn has quite a history with HFS and she’s quite a lady. Do you know where to find an HFS retree? The Connections’ staff is always looking for a great story. If you know a retired HFS employee who would like to fill us in on what they have been doing, let us know. Contact Linda Brochin, editor, at PMC, 507 Harrison or send an e-mail to lbrochin@pmc.purdue.edu PAGE 11 FALL 2003 co ections Recruitment • To assist Facility Managers with staffing shortages related to the hiring freeze, a temporary employee fair was offered to increase the pool of our contingent workforce. Applicants were screened and interviewed by human resources and administrative staff. The fair resulted in twelve new hires. • After the announcement was made that the timeline for Young Hall had been moved up, the HFS HR team offered assistance for the impacted staff members. Resume’ building sessions were held with all impacted staff members, in addition to Successful Interviewing Training sessions and Mock Interview sessions. HFS Human Resources will continue to improve its existing management systems in order to attract and keep the best possible talent, promote fairness and diversity, and create a work environment that truly serves our students. To keep abreast of new programs offered through HFS Human Resources, please visit our website at: www.housing.purdue.edu, then select the Human Resources link. C O N T I N U E D F R O M PA G E 1 Performance Management • During fiscal year 2001-02, University Residences piloted a performance management tool. A follow-up survey was conducted and appropriate edits were incorporated from the feedback. The revised tool was utilized this last year for all administrative/professional staff members throughout the division. In addition, a multi-rater feedback instrument was introduced for feedback on employee performance. • A performance management committee has diligently been working to develop a division-wide tool for clerical and service staff. All staff members will have an opportunity to attend training for the new performance appraisal tool during the month of October. The Connections editorial board strives to bring HFS employees a consistent newsletter. Our goal is to provide a quarterly piece that: recognizes staff and departmental accomplishments, provides timely news updates and information to staff members, and helps staff know each other on a more personal basis through human interest stories. We would like your suggestions for features or topics that would be of interest. Please email your ideas and suggestions to either Linda Brochin at PMC, lbrochin@pmc.purdue.edu, or Elaine McVay at HFS Marketing and Communications, emmcvay@purdue.edu. JOHN C. SMALLEY CENTER FOR HOUSING AND FOOD SERVICES ADMINISTRATION 1225 THIRD STREET WEST LAFAYETTE, INDIANA 47907-2008 CAMPUS MAIL FALL 2003 co ections Recruitment • To assist Facility Managers with staffing shortages related to the hiring freeze, a temporary employee fair was offered to increase the pool of our contingent workforce. Applicants were screened and interviewed by human resources and administrative staff. The fair resulted in twelve new hires. • After the announcement was made that the timeline for Young Hall had been moved up, the HFS HR team offered assistance for the impacted staff members. Resume’ building sessions were held with all impacted staff members, in addition to Successful Interviewing Training sessions and Mock Interview sessions. HFS Human Resources will continue to improve its existing management systems in order to attract and keep the best possible talent, promote fairness and diversity, and create a work environment that truly serves our students. To keep abreast of new programs offered through HFS Human Resources, please visit our website at: www.housing.purdue.edu, then select the Human Resources link. C O N T I N U E D F R O M PA G E 1 Performance Management • During fiscal year 2001-02, University Residences piloted a performance management tool. A follow-up survey was conducted and appropriate edits were incorporated from the feedback. The revised tool was utilized this last year for all administrative/professional staff members throughout the division. In addition, a multi-rater feedback instrument was introduced for feedback on employee performance. • A performance management committee has diligently been working to develop a division-wide tool for clerical and service staff. All staff members will have an opportunity to attend training for the new performance appraisal tool during the month of October. The Connections editorial board strives to bring HFS employees a consistent newsletter. Our goal is to provide a quarterly piece that: recognizes staff and departmental accomplishments, provides timely news updates and information to staff members, and helps staff know each other on a more personal basis through human interest stories. We would like your suggestions for features or topics that would be of interest. Please email your ideas and suggestions to either Linda Brochin at PMC, lbrochin@pmc.purdue.edu, or Elaine McVay at HFS Marketing and Communications, emmcvay@purdue.edu. WEST LAFAYETTE, INDIANA 47907-2008 1225 THIRD STREET FOOD SERVICES ADMINISTRATION JOHN C. SMALLEY CENTER FOR HOUSING AND