Bandwidth management and optimization

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							INASP Optimising and managing bandwidth in low bandwidth environments




                                                                                                            The bandwidth challenge
                                   Bandwidth management and
                                          optimization                                                      • Available bandwidth is limited and insufficient
                                                                                                              to meet demand
                  in research and education institutions                                                    • Existing capacity is usually running at
                                                                                                              maximum capacity
                      in low bandwidth environments                                                                 – As a result it is often unusable
                                                                                                                    – Universal flat lining during working hours
                                                                                                            • The cost of bandwidth is extremely high
                                                            Martin Belcher                                  • Expanding bandwidth capacity is limited due
                                                            <mbelcher@inasp.info>
                                                                                                              to finances, supply, technology
                  African Research & Education Networking                                                   African Research & Education Networking
                  25-27 September 2005 CERN                                                                 25-27 September 2005 CERN




                  What does this mean?                                                                      Detail of the challenge
                  • The university is not participating in the digital information
                    revolution
                                                                                                            • Bandwidth is a resource that is…
                          – The university is not providing its staff, researchers and students with the            – Limited, in high demand, expensive, of high value
                            information they require
                          – Existing digital library resources are under-utilised, further investment in    • Existing bandwidth is often not managed
                            digital library technology is unrewarding (high cost/low use)
                          – Lack of access to up-to-date, local, regional and global research information   • 59% of institutions do not monitor or manage
                            = restricted research potential
                                                                                                              bandwidth at all
                  • Low level of return on investment
                          – High network costs (c.$5000+ per month)                                         • Further examination of the data indicates that
                          – Low level of use (page downloads taking >10 minutes)
                                                                                                              this figure is in fact much higher
                  • Low incentive to invest more within the university infrastructure
                                                                                                                             • See the ATICS Report: www.atics.info for full details of
                          – Poor ICT investment (including staff, training, etc.)
                                                                                                                               the situation in African universities
                          – More computers / same bandwidth = slower access / less research

                  African Research & Education Networking                                                   African Research & Education Networking
                  25-27 September 2005 CERN                                                                 25-27 September 2005 CERN




                  Possible solutions?
                  • Do nothing !                                                                            ATICS: “Improving bandwidth
                          – often the reality but not the answer                                            management is probably the easiest way
                  • More bandwidth and lower cost                                                           for universities to improve the quantity
                          – Local, national and international consortia
                                                                                                            and quality of their bandwidth for
                  • Better management of the existing resource
                          – Improved access, no additional bandwidth costs                                  educational purposes.”
                  • Combined approach (low cost + management)
                          – Half price + double usable speed = quadruple
                            access
                          – Increased long-term sustainability

                  African Research & Education Networking                                                   African Research & Education Networking
                  25-27 September 2005 CERN                                                                 25-27 September 2005 CERN




Copyright: Creative Commons Attribution-NonCommercial-ShareAlike 2.0. http://creativecommons.org/licenses/by-nc-sa/2.0/
                                                                                                                                                                                          1
INASP Optimising and managing bandwidth in low bandwidth environments




                                                                                                 Executive management roles in
                  Bandwidth management
                                                                                                 bandwidth management
                  1. Monitoring and management of available resource                             • Leadership
                  2. Optimisation of the resource to ensure value for                                    – Authority behind a decision or action is essential
                     money and fitness of purpose
                                                                                                 • Supportive policy environment
                                                                                                         – Any developments must be sponsored and
                  •         Three key groups to ensure success:                                            advocated
                          –        Executive management
                          –        Senior implementation management                              • Strategic direction
                          –        Technical staff involved in the day-to-day implementation             – Bandwidth management needs to be integrated
                                                                                                           within the university policy


                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




                  Leadership and strategic direction                                             Supportive policy environment
                  • How does bandwidth connectivity help to                                      • Policy is an enabling element of higher
                    achieve strategic aims and objectives?                                         education management
                  • What implications are there for policy,                                              – Some things are denied in order to make other
                                                                                                           things possible
                    resources and priorities within the institution?
                                                                                                         – Without policy it is impossible to manage key
                  • How can the strategy be realised by actions                                            aspects of bandwidth use
                    and results?                                                                         – Policies will need to restrict how bandwidth is used
                  • How can consensus be achieved and                                                      (and is unlikely to be popular if managed badly)
                    mobilised?                                                                   • Policy development must be consultative,
                          – Changing working patterns may be unpopular                             supported and led from the top
                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




                  Leadership and accountability                                                  Resourcing

                  • Successful implementation of bandwidth                                       • Bandwidth management is a strategic priority
                    strategy can only be achieved by ensuring                                            – no institution of higher education can deliver on its
                    accountability:                                                                        mission without good connectivity
                          – Within the IT department                                             • Resources need to be identified to ensure
                          – Within the user community                                              successful implementation of bandwidth
                          – Within the executive management                                        management
                                                                                                 • Consider no expansion of connectivity until
                                                                                                   current resource is well managed

                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




Copyright: Creative Commons Attribution-NonCommercial-ShareAlike 2.0. http://creativecommons.org/licenses/by-nc-sa/2.0/
                                                                                                                                                                   2
INASP Optimising and managing bandwidth in low bandwidth environments




                                                                                                 Recommendations for senior
                  The IT department as a resource
                                                                                                 management
                  • The IT department must be adequately                                         •     Make bandwidth management a priority
                    equipped and managed                                                         •     Be safe (ensure safe Internet access)
                          – appropriate IT governance                                            •     Respond to demands
                          – appropriate alignment of IT operations with
                            institutional objectives                                             •     Encourage positive behaviour
                          – appropriate resourcing of IT staff and operations                    •     Monitor the IT team
                          – appropriate benchmarking and explanation of                          •     Give everyone an identity (user monitoring)
                            bandwidth use
                                                                                                 •     Evaluate connection options regularly
                                                                                                 •     Join forces (collaboration with other institutions)
                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




                                                                                                 What is available?
                                                                                                 • Information briefing packs targeted at senior institutional
                      Management seminars, training support                                        managers and ICT professionals.
                                                                                                 • Policy development workshops and training materials to support
                       and information resources to support                                        the development of supportive policy environments.
                                                                                                 • Network traffic monitoring and analysis workshops, training
                         bandwidth management capacity                                             materials and software tools.
                                  development                                                    • Community portal for resource distribution and online
                                                                                                   information exchange.
                                                                                                 • Network control and network traffic shaping workshops, training
                                                                                                   materials and software tools.
                                                                                                 • Content caching and filtering and authentication workshops,
                                                                                                   training materials and software tools.
                                                                                                 • Standalone training and documentation resources in bandwidth-
                                                                                                   friendly Email service provision and scheduled download
                                                                                                   strategies and techniques.

                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




                  When and where?                                                                Institutions and NRENs getting involved
                  • Seminars and training will be run at national and local                      • NRENs (where they exist) could host a regional,
                    level in:                                                                      national or local seminar or workshop events
                          – Ethiopia, Ghana, Kenya, Malawi, South Africa, Tanzania,              • Institutional representatives participating in the
                            Uganda, Zambia, Zimbabwe
                                                                                                   seminars or training workshops
                  • Regional events for francophone Africa:
                          – Rwanda, Senegal, Cote d'Ivoire, Congo and at least one
                                                                                                 • Providing additional support to extend the
                            other country                                                          programme beyond the current funding
                  • Timetable                                                                      boundaries
                          – Pilot workshops October 2005, further workshops after this           • NRENs would seem ideal holders and facilitators
                            every 1-3 months                                                       of this information
                                                                                                 • Technical partners involved in software tool
                                                                                                   development

                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




Copyright: Creative Commons Attribution-NonCommercial-ShareAlike 2.0. http://creativecommons.org/licenses/by-nc-sa/2.0/
                                                                                                                                                                     3
INASP Optimising and managing bandwidth in low bandwidth environments




                  Further information …
                                                                                                                                           Thank you
                  • More information on the Bandwidth
                    Management and Optimisation programme                                        Further information on bandwidth management and
                    can be found in:                                                             optimisation:
                          – Optimising Internet Bandwidth in Developing                                                  http://www.inasp.info/bandwidth/
                            Country Higher Education
                                                                                                                          The bandwidth management and optimisation programme is supported by:
                                   In print and also online: http://www.inasp.info/pubs in        VLIR: This programme is undertaken as the "Optimization of the use and management of bandwidth ay
                                     English, French or Spanish                                               university level" undertaken with financial support from the Flemish Interuniversity Council.
                                                                                                       IDRC: This programme is undertaken as the "Supporting training for the optimization of university
                          – http://www.inasp.info/training/bandwidth/                                            bandwidth in Africa" undertaken with financial support from the Canada Fund for Africa.

                                        More information about the entire support programme,
                                        workshops, resources and publications

                  African Research & Education Networking                                        African Research & Education Networking
                  25-27 September 2005 CERN                                                      25-27 September 2005 CERN




Copyright: Creative Commons Attribution-NonCommercial-ShareAlike 2.0. http://creativecommons.org/licenses/by-nc-sa/2.0/
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