Tad Nottage had always been in sales. But when he got into the insurance business, he found what he really loved doing. Tad and his partner were able to purchase the assets of Insurance Resources and opened Aloha Insurance Services on Jun 1, 2000. The agency grew to more than $3 million in revenue and the number of employees rose from five in 2000 to 27 today, with seven stockholders. Tad along with Laura Jennison, VP, general manager, basically ran the agency so that the other stockholders were owners in name only. They weren't really involved in the agency. One change was to increase the involvement of the shareholders so that all seven became members of the executive committee. Aloha Insurance is to be commended for its willingness to deal with change and for adopting a customer-service orientation that has allowed it to outstrip its competition and become one of the preeminent agencies in Hawaii.
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