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2008 Operational Assessment Report

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2008 Operational Assessment Report Powered By Docstoc
					                                             City of Lee's Summit                                                                         JANUARY 8, 2009




                                             Operational Assessment 2008/2009
                                            SUMMARY                                   City facilities, mechanisms for effec-   ture in the historic heart of the City.
                                                                                      tively managing growth, and new
                                            The City of Lee’s Summit has, again,      community initiatives. To build upon     Completion this summer of the half-
                                            accomplished a great deal this past       this work, the City again engaged        diamond interchange at Pryor Road
                                            year; working hard to effectively         the National Civic League to facili-     and I-470 marks the first phase of
                                            manage its growth, prepare for the        tate a new community strategic           the new interconnected, interchange
                                            future and maintain a high quality        planning process this summer. Over       at Pryor Road, I-470, US-50, and
    Operational Assessment Report 2008/09




                                            of life for its residents. Building       250 residents have been meeting          Blue Parkway, which, when com-
                                            upon the successes of previous            every three weeks since August to        pleted, will provide greater accessi-
                                            years, the City has begun to garner       develop a vision for the future of       bility to emerging retail and work
                                            national recognition as a desirable       the community and articulate clear       centers near the interchange.
                                            community in which to live and work.      goals and objectives to implement
                                            The City was again ranked for the                                                  Construction of the flyover roads,
                                                                                      this vision. This new strategic plan -   the second phase of the new inter-
                                            third consecutive year as one of the      Lee’s Summit 360º: Charting Tomor-
                                            “100 Best Places to Live” by Money                                                 change, began this fall along with
                                                                                      row – will be completed and pre-         the interchange at Blue Parkway
                                            Magazine. The City was also ranked        sented to the City Council in the
                                            this year as one of the “Top 10                                                    and I-470. These projects are ex-
                                                                                      spring of 2009.                          pected to be completed in early
                                            Places to Raise a Family” by Busi-
                                            ness Week and one of the top 30 in        Construction of several new City         2010.
                                            “America’s Safest City” by the Mor-       facilities was completed this year       Construction of Pryor Road between
                                            gan-Quinto Report. And, for the           representing over $12 million in-        Longview Road and 4th Street, in-
                                            first time this year, the City received   vested in our community.                 cluding a bridge over Cedar Creek,
                                            the “Digital Cities Award,” at the        • Constructed a new animal con-          began this year. When completed,
                                            National League of Cities annual               trol shelter in May 2008            this project, in conjunction with the
                                            conference in Orlando for recogni-                                                 new Pryor Road Interchange at I-
                                            tion of the outstanding technological     • Constructed the Gamber Center
                                                                                           in June 2008                        470, will provide direct access to I-
                                            services that the City offers to its                                               470 and M-150 for residents living
                                            citizens.                                 • Constructed a new aquatics             in the southwest quadrant of the
                                                                                           park – Summit Waves – in July       City, alleviating traffic congestion at
         This report specifically highlights this                                          2008
         year’s activities and accomplish-                                                                                     certain points such as 3rd Street and
         ments and provides a recommenda-                                             • Renovated Harris Park Commu-           US-50.
                                        tion for a                                         nity Center in July 2008
                                                                                                                               Construction of a new 3rd Street be-
                                          possible                                    • Constructed a second salt dome
Table of Contents                                                                                                              tween Pryor Road and View High
                                          management                                       in October 2008                     Drive also began this summer. This
                                          study to be                                                                          is the final project approved by
Summary .......................... 1-3    conducted in                                In addition to these projects, land
                                                                                      was also located and purchased this      voters in the 2002 General Obliga-
Administrative Services ... 3-11 Fiscal Year
                                                                                      summer for a replacement of Fire         tion Bond ballot questions. As with
Public Safety .................... 12-14 2009-10.                                                                              Pryor Road, this project will provide
Transportation .................. 14-18                                               Station No. 2 on Rice Road. Design
                                                                     Highlights of    will begin this winter with a bid let-   greater access to residents living in
Public Services ................. 18-20                                                                                        this portion of the City and to the
                                                                     the Year         ting anticipated for next summer.
Development .................... 20-23                                                                                         residential and commercial areas of
Parks & Recreation .......... 23-26                                   Many of the     The City again made significant          the new Longview Farm develop-
Arts................................... 26                            things that     progress this past year toward the       ment.
Environment ..................... 27-28                               have come       completion of several major road
                                                                      to mark the     projects throughout the City.            Construction of 5th Street between
                                            high quality of life in our community                                              Grand Avenue and M-291 began
                                            and the excellence of service from        Completion this summer of 4th Street     this fall. When completed, these
                                            the City were a result of the first       between Jefferson and Green              improvements will provide greater
                                            community strategic planning proc-        marked the final stage of the down-      access for the neighborhood just
                                            ess – Lee’s Summit: 21st Century –        town improvements, a two-year            east of M-291 and south of down-
                                            undertaken in 1993, and updated           project to reconstruct street, side-     town.
                                            again in 1998. These include new          walks, water, and sewer infrastruc-
Construction of Langsford Road between Todd               Lee’s Summit. Several sites have been identified and
George Parkway and Blackwell Road began this              further research and analysis is being undertaken
summer and is expected to be completed in early           right now. Also in response to a another recommen-
2009. The widening of the street will provide bet-        dation from the same report, a second recycling
ter access for neighborhoods along Langsford Road         center opened in November. The new recycling cen-
and greater connectivity between Todd George              ter is located on Douglas Road, just south of the air-
Parkway and Blackwell Road, both of which run             port. In addition, several town hall style meetings
north and south between Colbern and US-50.                were held this fall to discuss the concept of a unified
                                                          solid waste collection contract for the city, or sections
Construction also began this summer on Woods              of the City, with the thought that such a contract will
Chapel Road from I-470 east to the city limits. This      further reinforce recycling efforts in the City.
joint project with Jackson County will provide for
greater access to the east and safer driving condi-       During the past year, the Water Utilities Department
tions.                                                    concluded an analysis of the impact of inflow and
                                                          infiltration (I & I) into the City’s wastewater system
Construction began this fall on the Strother Road and     through an extensive pilot sanitary sewer evaluation
I-470 Interchange, which will provide access to the       study (SSES) of three (3) sub-watersheds. The Study
developing business park on the west side of I-470.       indicated that the City needs to address I & I in or-
In addition to these projects, final design work was      der to reduce overflows and basement backups dur-
completed on a number of other road projects in-          ing severe storm events. It has been determined
                                                          from the pilot study, that 70% of all I & I originates
cluding:                                                  from private property and that targeting the re-
•   Blackwell Road between Langsford Road and             moval of I & I on private property is the most cost
    Chipman Road and the Blackwell Road inter-            effective means to reducing wet weather sanitary
    change at US 50. When completed, these pro-           sewer flows. The Water Utilities Department is now
    jects will provide direct access for those living     working on the development of an I & I policy based
    along Blackwell Road to Colbern Road and US-          upon the results of the study.
    50.                                                   Improvements were completed this year to the north
•   Pryor Road between Longview and Scherer               supply system to improve operational efficiencies
    roads and Longview Road between Pryor and             and reliability. In addition, the rehabilitation of
    Ward roads. These projects will complete major        three water storage facilities - Woods Chapel, Bow-
    road improvements in this portion of the City         lin Road and the High Service above ground tank at
    providing for greater accessibility to new resi-      Chipman Road and Douglas Street - was undertaken
    dential areas such as Eagle Creek, Highland           this year to extend the life of the tanks.
    Meadows, and new Longview.                            In response to the slump in the national housing mar-
A number of street light traffic projects were also       ket and the subsequent rise in foreclosure rates, the
initiated throughout the City this past year and sev-     City developed a proactive response to protect
eral neighborhood traffic calming studies were un-        neighborhoods from the disruption that can be
dertaken as well.                                         caused by a home that sits in foreclosure. An ordi-
                                                          nance was passed in the spring that requires homes
With the dramatic increase in gas this summer, main-      that are foreclosed to be registered with the City
taining a sufficient level of transit became a concern.   and posted with a notice providing information
To address this issue, City staff worked with the Kan-    about a local agent to contact in case of issues. This
sas City Area Transportation Authority (KCATA) to         ordinance was one of the first of its kind in the nation
add a fourth bus to its Lee’s Summit/Raytown Ex-          and drew several inquiries from other municipalities
press commuter route in July. Staff also negotiated       around the country. Codes Administration also de-
an intergovernmental agreement with the City of           veloped ordinances this year regarding plan review
Raytown for a cost sharing arrangement for this ser-      for one and two-family homes and new requirements
vice. The City also worked with the KCATA on a            for licensing of general contractors. Both of these
transit needs study for the community, which is to be     ordinances are intended to enhance the safety of
completed and presented to the City Council in early      homes built in Lee’s Summit.
2009.
                                                          Also, in an effort to enhance the safety of the com-
Solid waste management also took a front and cen-         munity and property values, the City created the
ter role this year. Due to the pending closure of the     Safe Community Task Force in the fall of 2007, an
City’s current landfill at the Resource Recovery Park,    internal team composed of the Police Chief, Director
the Citizen’s Solid Waste Management Task Force           of Codes Administration, Director of Planning and
recommended in its report two years ago to the City       Chaired by the Director of Water Utilities. The Task
Council that the City begin efforts to identify another   Force developed a number of recommendations
landfill site in Lee’s Summit or the surrounding area.    which have been subsequently enacted this year.
The City launched a study this past summer to de-         These include an ordinance requiring a more secure
velop a list of potential landfill sites in and around    lock mechanism and lights at exterior doors of new
                                                                                                  Page 3


 home construction. Crime Prevention Through Environ-         sharing some of our conclusions at a future Mayor and
 mental Design (CPTED) training has been established          City Council planning retreat.
 for the Police Department, Codes Administration, and
 Planning Department. Many of these elements are now          Management/Performance Review Recommendation:
 incorporated into plan review with permit applicants. A      Each year key areas within the City organization are
 Unified Development Ordinance (UDO) amendment                identified that may benefit from a comprehensive per-
 was recently approved requiring better standards for         formance review. These “Management Audits” are
 lighting. The Police Department has also reintroduced        seen as an opportunity to identify and apply best man-
 the notion of community-oriented policing, providing         agement practices to create a stronger organization.
 more police patrols on foot or bicycle allowing for          Our approach to continual improvement and enhanced
 greater interaction and more crime prevention training       customer service allows us to view this process in a posi-
 to residents and businesses.                                 tive manner.
 The City Manager’s staff was actively involved in sig-       Building upon this theme, it is proposed that the City
 nificant regional issues during the last year that created   work next year toward obtaining the Missouri Quality
 opportunities to build multi-governmental relationships,     Award. Based on the Malcolm Baldrige National Qual-
 some of these issues were:                                   ity Award, the Missouri Quality Award provides a
 •   Creation of a Regional Public Transit system with        framework for organizational improvement through
     other Kansas City, Missouri area communities, this       assessment and performance measurement on a wide-
     conversation was initiated by Kansas City Mayor          range of key indicators including customer, service, op-
     Mark Funkhouser                                          erational, financial, and planning. The criteria for the
                                                              award include visionary leadership, customer-driven
 •   Formation of a Solid Waste Authority to address          excellence, organizational and personal learning, valu-
     long-term issues in Eastern Jackson County and           ing employees and partners, focus on the future, man-
     Northern Cass County                                     aging for innovation, focus on results and creating
 •   Potential purchase of the Rock Island Railroad Cor-      value. Long recognized in the private sector, this
     ridor by the five communities that contain this right-   award is now being recognized by public and non-
     of-way                                                   public organizations as well. The process for achieving
                                                              the award will help the City continue improving and
 Through the City Manager’s Office a “short-term plan-        achieving new successes.
 ning” retreat was conducted with the Management              Through this program, we will request a team of outside
 Team to focus on the key issues facing our organization      auditors/judges to review current processes and ap-
 within the next three to five years. Despite the current     proaches toward customer service. It is my intention to
 and future economic decline, our organizational leader-      provide the City Council a full report on this program at
 ship continues to focus ways to improve service delivery
 and enhance the quality of life in our City. We will be      a future work session meeting.



Administrative Services

Department of Administration
The Administration Department is com-          ber of budgeted positions is not necessar-
posed of the City Manager’s office, City       ily reflective of the current number of po-
Clerk’s Office, economic development and       sitions. This is primarily due to not filling
redevelopment functions, and several in-       vacant positions in an effort to hold costs
ternal service divisions. The City Man-        in a period of fiscal constraint.
ager is responsible for implementing pol-
icy directives of the Mayor and City           The vacant City Manager position was
Council as well the overall operations of      filled this summer with the appointment of
the City, its departments and staff.           the Deputy City Manager. The position of
                                               the Deputy City Manager will not be
The Administration Department budget           filled at this time. The Director of Rede-
includes 10 full-time budgeted positions       velopment resigned this summer to accept
(excluding the City Clerk’s Office and         a position with the R-7 School District.
internal service divisions, which are men-     This position also remains unfilled for the
tioned elsewhere in this report) and an        time being in order to hold costs. Finally,
overall operating budget of $2.3 million.      the position of the Assistant to the City
The Department has undergone consider-         Manager became vacant last winter. This
able change this past year, and the num-       position was not filled in lieu of funding
Page 4
         Administrative Services


         Department of Administration
          (Continued from page 3)                       mit/Raytown Commuter Express bus ex-
          for a Public Communications Coordinator       perienced a high demand in ridership. In
          in the FY 08/09 budget, a position which      an effort to address the increased de-
          has long been desired by the City.            mand on the service, the City worked
          These changes have resulted in a net          with the Kansas City Area Transportation
          reduction of two positions.                   Authority to add a fourth bus to both its
                                                        morning and afternoon trips. In addition,
          A substantial initiative of the Administra-   staff also worked with the City of Ray-
          tion Department this year was the under-      town to negotiate a participation plan
          taking of another community strategic         for funding this service. In tandem with
          planning process. As with the last strate-    these efforts, the City Manager also
          gic plan, Lee’s Summit: 21st Century,         worked closely with the Mayor this sum-
          completed in 1993 and updated in              mer in discussions with other regional
          1998, the City is again utilizing the Na-     leaders on the concept of a region-wide
          tional Civic League as a facilitator for      transit system. Several meetings were
          this process. To date, the new strategic      held with the Mayor of Kansas City, the
          planning process, branded as Lee’s Sum-       County Executive, and other leaders to
          mit 360: Charting Tomorrow, has held          evaluate the region’s capacity for a re-
          several meetings involving over 300 par-      gional transit system that would possibly
          ticipants. They have conducted a civic        include a light rail system. Though these
          index, measuring the level of the commu-      discussions eventually ended in a “wait
          nity’s civic involvement; reviewed a com-     and see” position in regard to the vote
          munity scan indentifying strengths and        for a light rail system in Kansas City this
          areas for improvement throughout the          past November, the discussions did set
          community; and developed key perform-         the stage for future conversations and
          ance areas (KPAs), specific issues the        plans that will include Lee’s Summit.
          participants would like to explore further
          to develop goals and objectives for the       The City Manager spearheaded the ef-
          next strategic plan. This process is ex-      forts of the Safe Community Task Force,
          pected to conclude in late winter with a      an internal, cross departmental team of
          report submitted to the Mayor and City        employees charged with developing
          Council and the community in early            nontraditional mechanisms to support
          spring of 2009.                               crime prevention.      These mechanisms
                                                        have included enhanced residential con-
          Despite the economic downturn, staff in       struction codes that require enhanced
          the City Manager’s office continued to        locks and lighting for entry doors, zoning
          work on various economic development          changes to reflect better lighting re-
          and redevelopment projects this past          quirements for new development, and
          year. These included the implementation       community-oriented policing.
          of the Summit Fair and Ritter Plaza TIFs
          plan, conclusion of the Hartley Block TIF,    The City Manager worked with members
          and development of the Land Clearance         of the Employee Communication Task
          Redevelopment Authority. Staff has also       Force this past year to plan the first ever
          begun to focus attention on redevelop-        “All Staff Meeting.” This meeting was
          ment issues in the past few months exam-      held at the Lee’s Summit High School in
          ining specific target areas and develop-      June and featured the City Manager,
          ing plans for these areas to attract new      Assistant City Manager, and Director of
          development.                                  Finance each discussing a topic of inter-
                                                        est identified previously through an em-
          Two Chapter 100 bond projects (Bennet         ployee survey. The purpose of the meet-
          Packaging and KoKam) took place this          ing was to provide an opportunity for
          year. Both involved the tax abatement         employees to gather and hear about
          of new manufacturing equipment for a          issues of importance to them and the
          set period of time.                           City. It also provided an opportunity for
          The City Manager’s Office has also been       employees to celebrate their service to
          actively involved this past year with         the City.   
          transit issues, both locally and region-
          ally. Due to the rapid increase in the
          price of gas this spring, the Lee’s Sum-
Administrative Services                                                                          Page 5


Office of the City Clerk
Maintenance of official City records; over-       Assistant City Clerk position is vacant and
seeing elections; assembling agendas,             is not planned to be filled.
packets and minutes for City Council meet-
ings; taking care of Sunshine Law open re-        Technology is key to performing functions
cords requests; certification of official docu-   efficiently and effective. The City Clerk
ments; issuance of liquor licenses; research-     requested a review of the process and
ing City records; maintaining cemetery re-        technology of the electronic packet form
cords; signing and processing subdivision         system which the City has used since
plats; and, general support for the Mayor         2004. By utilizing this process to its full
and City Council are duties of the Office of      potential, the City will be able to provide
the City Clerk.                                   much greater efficiency for those who
                                                  produce and those who make use of the
The City Clerk’s office during the last year:     City Council packets. The electronic pack-
                                                  ets are available to all members of the
• Provided support for 48 City Council
                                                  City Council and the department direc-
    meetings, in addition to Council commit-      tors. The members of our local media
    tee meetings,                                 receive the City Council packet via a se-
• Handled internal requests for assis-            cured web site.
    tance. There have been fewer requests
    this year due to additional information       Every 10 years, the Code of Ordinance
    being placed on the City’s internal           receives a thorough review and recodifi-
    shared network allowing employees to          cation to bring the code up-to-date to
    perform their own research,                   meet present process and policy stan-
                                                  dards. Various departments were in-
• The City Clerk has been working with            volved in reviewing the Code and several
    Information Technology Services to            “unknown” provisions were discovered.
    identify more public information to add
    to the City’s website, and                    A proposed Records Retention Policy was
                                                  recently completed and is currently being
• Posted all agendas for public meetings          reviewed. This policy will affect all de-
    - averaging between 10-to-15 agen-            partments and will address all aspects of
    das a week.                                   handling paper and electronic records.
Additionally, the City Clerk was support          In addition to office duties, the City Clerk
staff for the Assistant City Manager at the       is available to address various school
Compensation Committee in February and            groups and scout troops, conduct mock
March. This committee, established by the         City Council meetings to better educate
Mayor and City Council, reviewed the cur-         the community’s youth about the workings
rent compensation for elected officials be-       of local government, provide tours of City
fore making a recommendation. An ordi-            Hall, and tell the history of the City.
nance was passed on April 3, 2008, to in-
crease the compensation for the judge posi-       The City Clerk speaks to employees
tions.                                            about the history of the City and records
                                                  retention as a member of the Internal
After almost seven years of employment            Speakers Bureau Committee and contin-
with the City, the Deputy City Clerk left in      ues to provide training to other clerks
March. Trisha Whitehead began on June             around the state at the Missouri City
30 as the new Deputy City Clerk and has           Clerks and Finance Officers (MoCCFOA)
quickly become familiar with the office. The      annual institute.

Information Technology Services
Information Technology Services (ITS) contin- some of the major accomplishments of the
ues to provide reliable, effective, state-of- department this year:
the-art technology in support of the City’s
operations from Animal Control to Water • Provided technological support to the
Utilities. An ITS Management Study com-          new Harris Park Community Center,
pleted in 2007 affirmed the City’s overall       Aquatics Park, Gamber Center and
technology direction and continues to pro-       Animal Control facilities. This included
vide a framework for long-term planning          providing network access, purchasing
and service improvements. The following are      and setting-up computers and tele-
Page 6                                     OPERATIONAL ASSESSMENT 2008/2009


         Administrative Services


               Information Technology Services
           (Continued from page 5)                            system to securely transmit all traffic
                phone systems, and developing au-             via a higher speed cellular modems,
                dio/visual solutions for training             providing more than 10 times the
                rooms.                                        performance of the prior system. The
                                                              solution also allows for seamless
           •    Delivered an updated mapping sys-             transfer of data through the City and
                tem called LSMapper for internal city         allows officers to have immediate
                use.     Through LSMapper, water,             access to more information in the
                sewer, storm and streets infrastruc-          field and maintain a field presence
                ture can be displayed on a single             when preparing required reports,
                map and employees can identify
                corrections on the interactive web            policy review, and training.
                map to submit to ITS GIS staff for        •   Built an extensive Business Intelli-
                correction.                                   gence system to report, chart and
                                                              automate information distribution
           •    Developed work orders to manage               using Police computer-aided dispatch
                sewer infiltration evaluations con-           call data. These tools allow Police
                ducted by Water Operations. These             Department supervisors to obtain
                work orders include sewer line video,         real time call statistics, trends, and
                jetting, smoke testing and inspections        reports, etc. in a very reliable and
                to determine required sewer repairs
                and the impacts caused by infiltration        easy to navigate method.
                of storm water. ITS and Water Utili-      •   Completed an Enterprise Resource
                ties continue to build on these efforts       Program (ERP) functional require-
                to compile the evaluations for analy-         ments assessment that allows the City
                sis.                                          to migrate an integrated financial
                                                              and enterprise operations system.
           •    The City web site has become a pri-           Future solutions will continue to serve
                mary source of information and an             our core financial, payroll and water
                important option for conducting busi-         utility billing needs while also provid-
                ness with the City. A major redesign          ing new features such as capital pro-
                is underway to better incorporate the         ject management, asset management,
                tremendous growth in content for the          human resource tracking, budget
                site.    Scheduled to be unveiled in          forecasting and citizen relationship
                2009, the revamped site will support
                service and department specific por-          management.
                tals to make accessing needed infor-      •   Contract in 2008 for a new codes
                mation more user-friendly and effi-           application that allows field staff to
                cient.                                        have real time access to permit-
                                                              ting/inspections data and automate
           •    Upon securing grant funding, Fire             field operations in codes administra-
                Department and ITS personnel de-              tion and public works inspections. This
                signed a system that allows live elec-        particular system was chosen also
                tronic training to occur among all fire       for its ability to enhance other op-
                stations concurrently. The system util-       erations including providing custom-
                izes the existing city network and            ers on-line access to related informa-
                allows instructor/student interaction         tion as well as automation of other
                through video, voice, document shar-          license processes, such as business
                ing and Internet access - greatly re-
                ducing repeat training courses and            licensing.
                the efforts needed to provide station     •   In conjunction with a move to a new
                coverage while training is delivered          facility, Animal Control Officers were
                in person. The system has become a            equipped with field computers and
                showcase for training operations in           real time mobile network connections
                the regional, public safety commu-            to allow them to immediately locate,
                nity.                                         update and add records while con-
                                                              ducting animal control investigation
           •    Upgraded the Police Department’s              and enforcement in the field. The
                in-car computer and communication
                                                                                                  Page 7


Administrative Services


 Information Technology Services
      system provides field officers and       ment including additional fiber optic and
      back office staff with current infor-    wireless communications between offices,
      mation while reducing duplicate en-      implementation of shared storage hard-
      try of information and decreasing        ware and new servers. All of these solu-
      processing time.                         tions ensure the environment is prepared
 • Implemented a cost effective solution       to meet the current and future needs of
      for providing a public wifi system in    the City’s operations. The ITS Service
      the City’s downtown central business     and Support team is also growing its
      district. The system provides free       ability to support internal customers
      internet access for a limited time to    through the use of automated help desk
      visitors of the City’s downtown.         request systems, improvements in change
                                               management policies and enhancements
 In support of the projects mentioned          to how individual computers are pre-
 above and more than 20 other IT system        configured for staff to maximize produc-
 initiatives completed in 2008, ITS has        tivity.
 made upgrades to infrastructure equip-

Human Resources
 With five full-time employ-    Exit interviews are now be-     62 positions, 18 were filled
 ees and a budget of            ing conducted by an out-        internally. Internet recruiting
 $809,000, the City’s Hu-       side third party experi-        continues to be the major
 man Resources Department       enced in this line of work.     source of applicants (41%).
 is dedicated to partnering     Because of the information      The number of days re-
 with departments to pro-       gleaned from these inter-       quired to fill these job open-
 vide programs, services,       views, leadership training is   ings increased from 59 in
 and environments that          now being provided in-          2007 to 65 in 2008. The
 maximize the potential of      house to all supervisors in     average job turnover in the
 the City’s workforce. Ser-     an effort to ensure open        last 12 years has been
 vices provided include re-     communication between           8.75%.
 cruitment and hiring, em-      management and their
 ployee relations, risk man-    staff. In the last year, 32     The Human Resources Divi-
 agement, benefit and insur-    supervisors have attended       sion has been working this
 ance administration, payroll   these leadership training       past year to ensure the City       Lee’s Summit was presented
 processing, safety training,   sessions offered by the         remains compliant with em-          with the “2008 Digital Cities
 and employee develop-          City.                           ployment law updates as
 ment.                                                          they occur. This includes Im-                             Award”.
                                Other work yet to be com-       migration, Americans with         Lee’s Summit ranked 9th and
 Perhaps, the department’s      pleted by the department        Disabilities Act, and the Fam-
 most significant undertaking   include the following:          ily and Medical Leave Act in         is one of only two Missouri
 this year has been partner-    Working with Management         order to be prepared to              cities recognized in the top
 ing with the Information       Team on customer service        meet the demands of the
 Technology Services (ITS)      improvement opportunities,      future.                                  48 across all categories.
 division to conduct a feasi-   analysis of performance
 bility study for an Enter-     appraisal tools, and loss       The Human Resources Direc-
 prise Resources Planning       control efforts including the   tor serves as the chairperson
 system. Human Resources        analysis of the workers         for the MARCIT Benefits Ad-
 worked with the consultant     compensation actuarial re-      visory Committee, which in-
 to identify processes and      port.                           cludes participation in moni-
 needs related to payroll                                       toring health and dental
 processing, benefits admini-   The City of Lee’s Summit        premiums, claims experience,
 stration, new hire process-    recruited applicants for 62     dependent eligibility, and
 ing, and insurance manage-     job openings this past year.    GASB45 reporting. The
 ment. The study is ex-         More than 2,500 applica-        City’s Risk Management Of-
 pected to be completed in      tions were received for         ficer spearheads the City’s
 early winter.                  these vacancies and of the      Safety Committee and coor-
Page 8                                       OPERATIONAL ASSESSMENT 2008/2009

         Administrative Services


          Human Resources
          (Continued from page 7)     city-wide updates on activi-          about important information
          dinates the annual Safety   ties and pertinent supervi-           happening in the City.
          and Wellness Fair to ensure sory training related to HR
          employees are receiving     functions. These meetings             To date, 28 employees have
          updated training.           have 60% attendance and               received the distinguished
                                      are viewed as great net-              service award this calendar
          Supervisors’ meetings con- working opportunities and              year.
          tinue to occur bimonthly to another avenue to learn
          provide an opportunity for

            Purchasing
             The Purchasing Division pro-        a city credit card that     and the first time that the
             vides centralized procure-          allows employees to         Division has had more than
             ment of goods and services          make purchases in a         one Certified Buyer on
             with a staff of seven em-           more efficient manner       staff (there are now three).
             ployees and an operating            without time delaying
             budget of approximately             paperwork or extra          The Purchasing Division
             $560,000. The year be-              steps;                      also established a proce-
             gan with the hire of a new                                      dure for annually accept-
             Purchasing Manager in •             An analysis of the pro-     ing and reviewing qualifi-
             February. Mr. Ward brings           curement process to         cations for engineering
             extensive experience in             better understand the       and architectural firms in
             public procurement as well          steps that are involved     accordance with a new
                                                 with the procurement        state law that was recently
             as strong leadership skills.        process and where effi-     passed.
             In the spring, the Division         ciencies can be gained
             completed its review of the         through streamlining        The Division was instrumen-
             Purchasing Audit that was           the process while still     tal in the procurement of a
             started the previous summer         preserving the integrity    number of important capi-
             and began implementing a            of the public procure-      tal projects this year in-
             number of recommenda-               ment process;               cluding the bidding of
             tions that were made in the     • Working on the crea-          street lights and traffic
             audit. These recommenda-            tion of a new mission       signals, the bidding of the
             tions include:                      statement for the divi-     Pryor Road project be-
                                                 sion; and                   tween Longview Road and
             •   Conducting a spend                                          Fourth Street and the bid-
                 analysis of the types of    • Working on establish-         ding of the 5th Street pro-
                 purchases that the City         ing stronger relation-      ject between M-291 and
                 makes to indentify op-          ships with customer de-     Grand Avenue. Bids were
                 portunities for gaining         partments.                  also developed and issued
                 greater purchasing          Two Procurement Officers        on advertising for public
                 power and making            sat for their professional      notices in local newspa-
                 more efficient use of       exams this past year and        pers, which resulted in es-
                 the procurement func-       became Certified Public         tablishing a common base-
                 tion;                       Procurement Buyers. This is     line for the cost of placing
                                             a major accomplishment in       public notices in newspa-
             •   Fully developing the
                                             the professional develop-       pers.
                 City’s P-Card program,
                                             ment of these individuals

         Central Building Services
          The Central Building Ser-         programs funded by a            Through the Capital Project
          vices Division has 10 full-       combined operational and        Management program, the
          time employees committed          Building Equipment Re-          City’s architect provides
          to providing a high level of      placement Program (BERP)        oversight and responsibility
          service through three key         budget of $1.5 million.         for new building projects,
                                                                                                 Page 9

Administrative Services


  Central Building Services
  (Continued from page 8)         ergy audit of city facilities   maintenance position was
  renovation of existing          to indentify energy effi-       eliminated with the retire-
  buildings and other capital     ciencies and developing         ment of the supervisor
  improvements of city fa-        standards for care and          and an internal
  cilities. Multiple projects     maintenance of city hall        promotion.
  proceed concurrently but        and other city facilities.
  in various phases of devel-                                     The Custodial
  opment this year including      The Facility Services Pro-      Services      Pro-
  completion of the new Ani-      gram staff is responsible       gram staff re-
  mal Control Facility            for maintenance and re-         sources     were
  (spring), Gamber Center         pair of City-owned facili-      also reallocated
  (early summer), and the         ties including HVAC and         this year which
  Summit Waves aquatic            lighting maintenance and        resulted in the
  park and the Harris Park        repair, minor facility al-      availability of
  Community Center renova-        teration projects, fire pro-    custodial     ser-
  tion (summer). Construction     tection system testing,         vices during normal hours
  of a second salt dome at        electrical system testing       of operation for City Hall
  the Public Works Mainte-        and maintenance, over-          to assist with keeping the
  nance Facility was com-         head door repairs, eleva-       building clean during the
  pleted this fall as well.       tor testing and parking         day, minor repairs, and
  Work will soon begin on         garage floor sweeping.          other duties. Custodial
  the design and bid for a        They also have responsi-        employees are responsi-
  new fire station #2. The        bility for snow removal at      ble for daily, routine cus-
  City architect has also         City Hall and several           todial care at City facili-
  been working on an en-          other locations. A facility     ties.


  Fleet Operations
   The Fleet Operations Division is responsi-     a cost savings per gallon by as much as
   ble for the acquisition, maintenance, re-      two to three cents.
   pair and disposal of the City’s motor
   fleet and equipment with eight full-time       The Fleet Advisory Board is made up of
   employees and a combined operational           eight members from the major user de-
   and Vehicle Equipment Replacement Pro-         partments and the Purchasing Division.
   gram (VERP) budget of $5.3 million. An-        The board gives guidance and future
   nually, departments using the services of      direction for the Fleet Division, especially
   Fleet Operations are assessed a charge         in the area of operations and budget-
   for direct labor and overhead costs            ing. The board meets once each quarter
   based on the time spent servicing their        and has addressed such issues as alter-
   equipment. This fund also serves as the        native fueling options for the future plus
   “leasing agent” for all motor fleet vehi-      ways to decrease fuel usage through
   cles. All departments pay an annual fee        proper vehicle selection. Also, the Board
   for their vehicles, which are then set         reviews the overall fleet of the City.
   aside to provide funding for subsequent
   vehicle replacements. This system allows       This fiscal year, marked the following
   the City’s operating departments to            significant efforts:
   evenly fund their capital outlay ex-
   penses.                                        •   Addition of a paperless shop module
                                                      to our current fleet tracking software
   All of the City’s fueling sites have been          and the ability to centrally collect
   incorporated into a central process for            fueling data. Fleet has been able to
   ordering fuel since the completion of the          increase the frequency of scheduled
   Maintenance Facility fueling site and the          preventative maintenance functions
   addition of the fuel site at Water Op-             on all unleaded vehicles, resulting in
   erations. The centralized process allows           fewer scheduled oil changes and
   for larger, bulk orders of fuel resulting in       lower acquisition cost for base oil
Page 10                                     OPERATIONAL ASSESSMENT 2008/2009

          Administrative Services



             Fleet Operations
             (Continued from page 9)                          emissions engines producing 48%
                                                              less exhaust than older diesel en-
                  products.                                   gines. These newer engines will effi-
             •    Implementation of a region wide             ciently burn bio-diesel blend fuel,
                  Emergency Vehicle Technician (EVT)          and has increased the fuel efficiency
                  training program that provides full         by as much as 14% more than the
                  EVT training sessions for all metro         trucks they replaced.
                  area fleet mechanics including Lee’s
                  Summit’s. This will eliminate out-of-   Future initiatives include:
                  town training.                          •   Finalizing the benchmarking study to
             •    Implementation of a centralized pro-        include information on the use of
                  gram within the Fleet Division to do        alternative fuel by other fleet de-
                  vehicle emergency equipment instal-         partments, and using the Fleet Advi-
                  lations, allowing for faster turn-          sory Board to evaluate the informa-
                  around time and a centralized               tion for possible Fleet Division
                  method of emergency equipment               changes.
                  location placement within all vehi-     •   Working on inventory control for all
                  cles.                                       emergency vehicle equipment and
             •    In the past year VERP provided for          placing this equipment in a central-
                  the routine replacement of 14 diesel        ized control system for tracking and
                  trucks and equipment, which were            determining lifecycle.
                  replaced with new, extremely low


             Finance
             The Finance Department is      $250 million in the commu-      Staff has also provided
             composed of Budgeting,         nity over the next five         financial analysis relating
             Accounting, Treasury and       years.                          to a third MODOT inter-
             Investment, and Accounts                                       change project at Highway
             Payable divisions that         Finance staff serves as the     350 and Blackwell Road.
             combined, are responsible      collection and dissemina-
             for the receipt, manage-       tion agent for several          The Finance department
             ment, and distribution of      Transportation Develop-         reviews all expenditures of
             the City’s fiscal resources.   ment Districts as well.         these projects and ap-
             In addition to the routine     Sales tax dollars are re-       proves reimbursement to
             processing of cash receipts    ceived , invested, and then     developers in compliance
             and expenditures the de-       paid out for special pro-       with the respective coop-
             partment serves an inte-       jects in these districts.       erative agreements.
             gral role in the evaluation    The department also fa-         The Finance Department
             and preparation of eco-        cilitated the financing of      also initiated a Cost Alloca-
             nomic development tax          the following capital pro-      tion study to evaluate how
             incentives using Missouri      jects: Cooperative Con-         it assesses common costs to
             Chapter 100 and 353 tax        tracts with Missouri De-        the various user depart-
             abatement, Community           partment of Transporta-         ments of the City. This is
             Improvement Districts and      tion to construct a full dia-   the first step in determining
             Tax Increment Financing.       mond interchange at Stro-       which program costs should
             Projects this year utilizing   ther Road and two half          be charged back to those
             these incentives include:      diamond interchanges on         departments. This is espe-
             Bennett Packaging, KOKAM       I-470 at Pryor Road and         cially important for enter-
             America, Langsford Plaza,      Blue Parkway. These pro-        prise funds which must ac-
             Summit Fair Shopping Cen-      jects are being financed        count for all of their expen-
             ter and Ritter Plaza. Col-     by TIF and TDD taxes            ditures in a separate for-
             lectively these business       from the retailers within
             enterprises are expected                                       mat.
             to invest approximately        the respective districts.
                                                                                                                Page 11

Administrative Services


  Law
  The Law Department, com-           litigation regarding its claim to   ning & Development, Pub-
  prised of the Civil and Prose-     jurisdiction over land in the       lic Works, and Water
  cution Divisions, is budgeted      Kensington Farms Subdivision,       Utilities regarding devel-
  for 10 full-time employees         and issues involving the            opment issues, UDO
  and a total budget in Fiscal       merger of Water District 14         amendments, and coop-
  Year 2008-09 of $1.4 mil-          with the City. Another signifi-     erative agreements, as
  lion. Six employees are as-        cant case this year included        well as advising internal
  signed to the Civil Division to    the litigation with the Jackson     services functions of Hu-
  provide general municipal          County Election Board regard-       man Resources and Pro-
  legal services for the City, and   ing the validity of the voters’     curement.
  four are assigned to the Prose-    approval of the smoking ban.
  cution Division to provide                                             Prosecution Division:
  prosecution services for Munici-   The Civil Division continues to
  pal Court.                         play an important role in the       The Prosecution Division
                                     City’s economic development         handles a Municipal Court
  The Law Department had sev-        program, participating in the       caseload totaling approximate-
  eral additions and re-             negotiation and drafting of         ly16,500 cases in 2008.          The
  assignments this year. This fall   legal documents for develop-        Prosecution Division also handles
  a new City Attorney was ap-        ment projects. Recent projects      appeals from Municipal Court to
  pointed by the City Council to     which absorbed substantial          the Circuit Court of Jackson
  fill the vacancy left by the re-   Law Department attention in-        County, including trying cases to
  tirement of the previous City      cluded the East US 50 Hwy           juries in the Circuit Court of Jack-
  Attorney. Two Assistant City       Corridor Improvement TIF pro-       son County, Missouri.
  Attorney’s remain vacant due       ject, Strother Road Intersection
  to the departure of the incum-     project issues, and Summit Fair     The Prosecution Division’s domes-
  bents. A Legal Assistant was       development. Similarly, the         tic violence prosecutor is dedi-
  promoted to a Para Legal to        Law Department works with           cated to working with community
  assist with some of the work-      developers on projects to ex-       organizations such as Hope
  load.                              pand the City’s commer-             House to handle the domestic
                                     cial/retail tax-base by using       violence caseload. This year’s
  Civil Division: At any given       Transportation Development          caseload has increased slightly
  time during the year, approxi-     Districts (TDD's) to finance        over 2007/08, but because of
  mately a dozen cases have          roadway improvements for            an increased number of trials, it
  been in active litigation. The     access to new commercial and        was necessary for the Municipal
  cases ranged from jurisdic-        retail development. Consider-       Court to add another docket.
  tional challenges involving        able time is also given to
  other political subdivision,       working with City staff and         The City Prosecutor also attends
  election issues, and the normal    developers to create Commu-         Public Safety Advisory Board
  resolution and litigation of in-   nity Improvement Districts          meetings as requested by Fire
  jury and property damage           (CIDs) which are more flexibly      and/or Police, and acts as legal
  claims. Injury and property        tailored to fund project-unique     counsel to the City’s
  damage claims are insured          features of development pro-        Board of Appeals.
  and defense counsel is there-      jects. In each of these eco-        The City Prosecutor
  fore appointed by the insurer,     nomic development efforts,          works with the Codes
  with whom staff attorneys          Law Department attorneys            Administration De-
  work closely. The City’s de-       actively participate in nego-       partment to draft
  ductible for most insured          tiations, drafting of legal         findings of fact, con-
  claims is $25,000. Uninsured       documents and ordinances,           clusions of law, deci-
  claims are defended either by      and coordination with outside       sions and orders of
  staff attorneys or by special      counsel, developers and other       the Board of Ap-
  counsel hired by the City.         stakeholders.                       peals, to ensure that
                                                                         there is an adequate record in
  The Civil Division has worked      In addition to economic devel-      case of appeal to the circuit
  with Administration on several     opment/finance issues, Law          court. The Prosecution Division
  inter-government jurisdictional    Department attorneys also           continues to provide legal advice
  issues, including the South        work closely with the Develop-      to Police and Fire as requested.
  Metro Fire Protection District     ment Review Committee, Plan-
Page 12                                                                      OPERATIONAL ASSESSMENT 2008/2009


                                         Public Safety Services



                                              Police
                                               Community-based, prob-         The Lee’s Summit Police         An additional and excit-
                                               lem-oriented policing          Department’s community-         ing resource for the citi-
                                               strategy continues to be       based policing philosophy       zens of Lee’s Summit, un-
                                               the Police Department’s        focuses on forming rela-        der the direction of the
                                               approach.      The Police      tionships with residents        LSPD, is the new animal
                                               Department remains true        and business owners in the      control facility. The build-
                                               to its motto, “Dedicated       community to reduce             ing, located at 1991 SE
                                               to quality policing,” with     crime in the city.              Hamblen Road, opened in
                                               a focus on community-                                          May of 2008 to provide
                                               oriented service.              The mechanism to achieve        additional holding space
                                                                              this initiative is a policing   for dogs and cats, to in-
                                               This is the philosophy of      approach known as prob-         crease staff and ameni-
                                               the new Police Chief, Joe      lem-oriented policing.          ties for individuals visiting
                                               Piccinini, who was ap-         This style of policing fo-      the shelter, including
                                               pointed by the City Man-       cuses officers on fixing        store-front viewing win-
                                               ager in January after          problems as they occur          dows and meet-and-
                                               serving an interim basis       through proactive meas-         greet rooms for potential
                                               upon the retirement of the     ures rather than the tradi-     adoptions. A community
                                               previous chief in Novem-       tional form of reactive         training room also allows
                                               ber 2007.                      policing which emphasizes       for educational programs.
   Lee’s Summit was ranked one of                                             report writing and follow-      Future plans for the facil-
America’s Safest Cities, ranking at 28         The Lee’s Summit Police        up. By emphasizing to           ity include a walking trail
        out of 385 cities surveyed in          Department (LSPD) is di-       each officer to correct         for shelter dogs and a
   population category of 75,000 or            vided into three working       problems as they are rec-       corral for impounded live-
                                more.          divisions: Administration,     ognized, repeat calls and       stock. The five-acre site
                                               Operations and Investiga-      repeat crimes are less          will allow for future ex-
                                               tions. These divisions com-    likely to occur.                pansion of the facility.
                                               bined handle more than
                                               60,000 calls for service       LSPD is dedicated to pro-       The LSPD is proud to be
                                               per year. The police de-       active measures such as         an active part of the
                                               partment provides these        strengthening crime-            Community of Character
                                               services with a budget of      prevention tactics. The         program, engaging all
                                               almost $17 million, 122        police department has           personnel in the impor-
                                               officers and 60 support        joined with several other       tance of character build-
                                               staff. For the third con-      City departments to form        ing, and expressing these
                                               secutive year, calls for       “The Safe Community             traits to all members of
                                               service and major crimes       Task Force.” The goal of        the community. In a re-
                                               have remained relatively       the task force is to look at    cent citizen survey, 86%
                                               steady. This effort has        city-wide crime preven-         of citizens polled were
                                               helped Lee’s Summit            tion initiatives. So far the    satisfied with the quality
                                               maintain a quality of life     task force has initiated        of public safety services
                                               for its citizens that Money    ordinance’s dealing with        provided by the LSPD.
                                               Magazine recognized as         residential home security,      The department wishes to
                                               one of the top 100 best        home foreclosures, check        improve on that rating by
                                               places to live, and that       cashing stores, conven-         adhering to best-practices
                                               the Morgan-Quitno Re-          ience stores and Crime          of police department
                                               port recognized as one of      Prevention through Envi-        leadership and opera-
                                               the top 30 safest cities in    ronmental Design con-           tions.
                                               the country.                   cepts, (CPTED).
                                                                                                Page 13


Public Safety Services


  Fire Department
   With 146 full-time em-         sion includes the depart-      ment implemented a
   ployees and a budget of        ment’s loss reduction ac-      Video Training/Conferenc-
   $15.1 million, the Lee’s       tivities including fire and    ing system with monies
   Summit Fire Department is      hazardous materials. This      received through the Mis-
   equipped to provide a          program includes activi-       souri State Emergency
   high level of service in       ties such as inspections,      Management Agency from
   any type of emergency.         plan reviews, fire investi-    the Department of Home-
   In order to accomplish this    gations, juvenile fire-        land Security. The system
   task, the Lee’s Summit Fire    setters intervention, school   utilizes the City’s existing   Video Training
   Department is organized        safety education pro-          data network to link all
   into three divisions: Ad-      gram, and adult public         seven of the department’s
   ministration, Emergency        education. Prevention          fire stations to allow live,
   Services, and Fire Preven-     staff worked with Codes        interactive training to oc-
   tion.                          Administration and local       cur without requiring units
                                  building professionals to      to leave their assigned
   The Administrative Divi-       adopt the 2006 Interna-        response areas. The pre-
   sion is responsible for the    tional Fire Code.              senter can provide remote
   administration of the de-                                     participants access to all
   partment including budg-       The majority of the Fire       forms of training materi-
   eting, personnel manage-       Department’s budget and        als, live interaction be-
   ment, equipment mainte-        personnel fall within the      tween other remote users.
   nance, building mainte-        Emergency Services Divi-       The session may be re-          2008
   nance, and the acquisition     sion, which responds to        corded for review by per-
   of equipment, supplies                                                                        Fire Department
                                  all types of fires, emer-      sonnel who may have             Summary
   and apparatus.                 gency medical incidents,       missed the training due to
                                  rescue situations, hazard-     calls or other scheduled
   The resignation of Chief                                                                      • 8,373 total calls
                                  ous materials incidents,       duties.
   Solberg occurred in De-        and coordinates the City’s                                     • 7,071 Ems calls
   cember of 2008. City           response to citywide           The Fire Department has         • 1,302 Fire calls
   Manager Steve Arbo ap-         emergencies. The Lee’s         also worked closely with
   pointed Keith Martin as        Summit Fire Department         the City’s Law Department       • 7 Fire Stations
   Acting Chief in the interim.   operates a regional fire       this past year defending a      • 5 minute 24 sec-
   It is anticipated that an      and emergency service          lawsuit brought on by             ond avg emer-
   internal selection will be     communications center.         South Metro Fire District         gency response
   made in early 2009 for         The center serves as the       regarding the provision of        time
   the new Fire Chief ap-         focus for all city communi-    services for the Kensington
   pointment.                     cations, other than police     Farms subdivision and
                                  communications, and also       other areas that have
   The Fire Department be-        provides communication         been annexed into the
   gan an accreditation           services on a contractual      City in the last few years.
   process last year. This        basis to the Lake Lota-        This case is currently be-
   process establishes current    wana, Lone Jack, Fort          fore the State Supreme
   practices and provides         Osage Fire Protection          Court.
   recommendations on best        District, Sni-Valley, West-
   practices implementation.      ern Cass, West Peculiar
   The conclusion of the ac-      and Prairie Township. In
   creditation will provide a     addition, the Lee’s Summit
   strategic direction for        Fire Department also pro-
   both short- and long-          vides emergency services
   range planning for the         to the cities of Green-
   organization.                  wood and Unity Village.

   The Fire Prevention Divi-      This year the fire depart-
Page 14                                      OPERATIONAL ASSESSMENT 2008/2009


          Public Safety Services



             Municipal Court
              The Lee’s Summit Municipal Court is a          This docket is designed to divert those
              division of the Jackson County Circuit         people with mental illnesses from the
              Court.                                         criminal justice system into the mental
                                                             health court system through a coordi-
              The Court consists of two elected              nated community action. Our Court op-
              judges, two bailiffs, a court administra-      erates in cooperation with the City
              tor, assistant court administrator, proba-     Prosecutor, Swope Parkway Mental
              tion officer, court services officer, ac-      Health, Legal Aid of Western Missouri
              counting technician, warrant clerk, bond       and Jackson County Mental Health Levy
              clerk, two deputy court clerks and a           to obtain counseling and medication for
              part-time clerical assistant.                  those defendants who exhibit serious
                                                             mental illness.
              The Court maintains all files and papers
              necessary to schedule and conduct tri-         This year, the Municipal Court staff and
              als, pleas, pre-trial hearings, sentenc-       management addressed approximately
              ing, probation monitoring and compli-          16,500 municipal ordinance violations
              ance, probation revocation hearings,           and collected more than $1.5 million in
              and post-trial motions related to viola-       revenues from these cases.           Our
              tions of City ordinances. The staff, bail-     Court’s probation division currently su-
              iffs and judges administer the process         pervises more than 500 probationers
              of adjudicating matters under the              and manages more than 1,500 addi-
              Court's jurisdiction. The efforts of all       tional probation compliance cases.
              are directed toward the goals of the           A management study has been under-
              fair and efficient administration of jus-      taken by the City’s municipal court divi-
              tice, to provide courteous and respectful      sion. The study is expected to be com-
              service to the public and to encourage         pleted in 2009.
              respect for the rule of law.
                                                             A performance audit is underway for
              The Lee’s Summit Municipal Court is one        the municipal court division. The study is
              of only two area Municipal Courts that         expected to be completed this summer.
              conducts a Mental Health Court docket.

          Transportation


             Public Transit
              The City contracts with the Kansas City      KCATA. This service is an on-demand
              Area Transportation Authority (KCATA)        service (rather than a fixed route) that
              to provide a commuter bus service from       is offered Monday through Friday from
              Lee’s Summit into downtown Kansas            9:00 a.m. to 3:00 p.m. The service
              City, Missouri. Currently, there are four    area for the Metro-flex service is gen-
              morning trips from the Park and Ride         erally the central area of the City.
              lot at Chipman Road and 50 Highway
              into downtown Kansas City Missouri           OATS, Inc. has been providing trans-
              and four return trips in the evening.        portation services for Lee’s Summit since
              The number of passengers using this          August, 1996. Transportation is avail-
              service climbed dramatically this year,      able on Tuesdays and Thursdays from
              which made it necessary to add a             8:00 a.m. to 3:30 p.m. under the City’s
              fourth bus and to expand and pave the        contract to persons traveling to destina-
              Park-and-Ride lot.                           tions within the city limits of Lee’s Sum-
                                                           mit.
              The City also offers an intra-community
              transit service through a contract with      Staff and representatives of the KCATA
                                                                                          Page 15


Transportation


  Public Transit

   (Continued from page 14)                    vices currently provided, is 90% fed-
   contracted with a consultant this year      erally funded and Jackson County
   for a transit needs study to advise the     legislature has allocated $5,000, a
   City on existing and future transit de-     50% match of the local fund contribu-
   mand as well as the resources that          tion. A citizen and rider survey has
   would be required for possible ex-          been completed; the study results and
   pansion of transit service. The study,      recommendations are expected in
   which will evaluate the commuter bus,       early 2009.
   intra-community transit and OATS ser-


   Road Projects
   10-Year Road Plan (approved by voters         recently started with the selection of
   November 1997)                                a design consultant. Preliminary
                                                 work on the Jefferson Street and
   Progress has continued on the projects        Chipman Road projects will begin in
   included in the original 10-Year Road         2009.
   Plan. Six out of 17 projects remain
   and are scheduled for completion within       Other Projects
   the next 3 years. Those remaining pro-
   jects include:       Blackwell Parkway        Other City road projects funded by
   (Chipman to Langsford), Pryor Road            general obligation bonds, tax incre-
   (Longview to 4th), 5th Street (Green to       ment financing (TIF), transportation
   M-291), Woods Chapel Road (I-470 to           development districts (TDD), and
   east city limits), Longview Road Phase II     road & bridge sales taxes are also
   (Pryor to Ward), East Chipman Road            progressing. The Downtown Recon-
   (M-291 to Birchwood).                         struction and Pryor Road Inter-
                                                 change projects are complete, leav-
   10-Year Road Plan Extension                   ing nine projects. Projects currently
   (approved by voters in April 2007)            under construction include:
   In April 2007 voters approved an ex-          3rd Street- Pryor to View High:
   tension of a ½-cent sales tax for road        Construction on 3rd Street
   projects. Six projects were identified        from View High Drive to Pryor
   through the Thoroughfare Master Plan          Road began in early 2008
   process to be included in the program.        and will continue into summer
   Projects include:                             2009. The project includes
                                                 construction of a 4 to 5-lane
   • Bailey Road – M-291 to Hamblen              roadway, curbs and gutters,
     Road                                        sidewalks, and major drainage
   • Hook Road – Ward Road to M-291              structures. This project is part
                                                 of the 2002 No Tax Increase
   • Chipman Road – Bent Tree Drive to           bond issue approved by the
     View High                                   voters.
   • Jefferson Street- Persels to Stuart
                                                 Pryor Road – Scherer to Longview:
   • Lee’s Summit Road – Colbern Road            This project is part of a long term
     to north city limits                        project funded partially by devel-
   • Ward Road – M-150 to County                 opment and partially by the City. It
     Line Road                                   includes reconstructing and widening
   Work on the Bailey Road project has           the existing pavement, adding shoul-
                                                 ders, new drainage culverts, and
 Page 16                                                                        OPERATIONAL ASSESSMENT 2008/2009


                                        Transportation



                                            Road Projects
                                                                      (Continued from page 15)
                                                                      realignment of the north end to match Pryor Road north of
                                                                      Longview.
 Other Projects Remaining (funded by GO bonds, TIF, TDD and road
 & bridge sales taxes)
                                                                      Strother Interchange: This project is the construction of a new
   Project                  Segment                      Status       diamond interchange on I-470 at Strother Road along with ad-
                                                                      ditional lanes on the interstate to improve traffic flow. The pro-
3rd Street        View High to Pryor              Construction 2008
                                                  -2009               ject is funded by the Strother Road TIF/TDD and federal fund-
Blue Parkway      I-470 and Blue Parkway          Construction 2009   ing. Construction will begin in November and be complete in
Interchange                                       -2010               late 2009.
Pryor Road        Scherer to Longview             Construction 2009
Chipman           West of railroad tunnel         Construction 2009
                                                                      I-470 and Blue Parkway Interchange: Construction recently
Road Bridge                                                           started on a half-diamond interchange on I-470 at Blue Park-
Strother Road     Strother Rd and I-470           Construction 2008   way. When complete this interchange will be connected to a
Interchange                                       -2009               new Pryor Road half-diamond interchange by two connector
Todd George       Colbern to Woods Chapel         Construction 2009   roads, elevated above the existing 470-50 interchange. The
Road                                                                  project will provide new and improved access to I-470 reliev-
Lakewood          Woods Chapel to Port Dr.        Construction 2009   ing the congestion on I-470, US50, and Chipman Road. Fund-
Way
Blackwell         Blackwell and US 50             Design underway
                                                                      ing for these improvements is a combination of MoDOT and
Interchange                                                           City funds. The City’s portion is funded through the Summit
Todd George       Todd George and US 50           Design 2009         Woods TIF. The half-diamond is scheduled to be complete in
Interchange                                                           August 2009 and the connector roads by June 2010. Ward
                                                                      Road south of M-150 to the city limits. This project entails the
                                                                      widening of the existing road from two-lanes to three-lanes.

                                            Traffic Safety Programs
                                             Throughout 2008 the Traf-        study locations throughout      Chipman Road, Longview
                                             fic Engineering Division of      the city.    This program       Road, Hook Road, Smart
                                             Public Works continued           relies on public participa-     Road, Strother Road, Todd
                                             implementation of several        tion and requires petitions,    George Parkway and
                                             safety programs, including       neighborhood meetings           Ranson Road where au-
                                             the Neighborhood Traffic         and traffic analysis unique     dited in 2008.
                                             Safety Program, Road             to each location. There
                                             Safety Audits, and Crash         have been many inquiries        The Crash Analysis Pro-
                                                       Analysis      Pro-     to participate in the pro-      gram investigates past
                                                       gram. In addi-         gram since its adoption;        crash experiences in the
                                                       tion to these pro-     seven of which resulted in      City to identify possible
                                                       grams, an effort       valid application and traf-     public safety improve-
                                                       to study traffic       fic study.                      ments.      Crash statistics
                                                       control surround-                                      throughout the City were
                                                       ing each elemen-       Road Safety Audits in-          compiled from a three-
                                                       tary school insti-     clude an inventory and          year period (2004 to
                                                       tution was initi-      evaluation of traffic con-      2007) and each intersec-
                                                       ated.                  trol (signs, signals, and       tion was ranked according
                                                                              markings) along existing        to crash frequency. The
                                                        The Neighbor-         arterials and collectors to     City’s 10 highest crash
                                                        hood      Traffic     identify and mitigate po-       locations, excluding inter-
                                             Safety Program was               tential traffic safety con-     sections controlled by the
                                             adopted by City Council          cerns and assure uniform        state of Missouri, were
                                             this past spring to address      compliance with federal,        studied and possible im-
                                             neighborhood traffic con-        state and local standards.      provements developed.
                                             cerns, such as speed and         Staff has continued to re-      Staff will continue to moni-
                                             volume, based on an 18           view the city’s arterial sys-   tor these 10 locations and
                                             month pilot project that         tem for safety enhance-         prioritize high crash loca-
                                             considered a variety of          ments and compliance.           tions on an annual basis of
                                                                                                 Page 17

Transportation



 Traffic Safety Programs
  (Continued from page 16)      During 2008, a compre-           signs prohibited parking.
  crash records to determine    hensive review and study         These existing ordinances
  the next 10 highest crash     of parking restrictions          and signed restrictions, with
  locations.                    throughout the City was          few exceptions, were com-
                                completed.      There were       piled into a single schedule
  Traffic Engineering also      more than 175 parking            of parking restrictions for
  developed standards for       restrictions noted in the        the benefit of police en-
  lighting, signals, signing,   study; including at least 90     forcement, legal support,
  pavement marking, and         that had separate parking        clerk records, public works
  roundabout design to con-     ordinances and many oth-         maintenance, and citizen
  form with national and        ers that had no ordinance        reference.
  state standards and pro-      to support the area which
  vide consistency city-wide.

 Street Lighting and Signals
  Several street light projects were con-       ating under traffic signal control:
  structed and many street lights were in-
  stalled as a component of ongoing capital     •   Ward Road and Chipman Road
  improvements during 2008. These major         •   Blue Parkway and Todd George Park-
  roadways have completed street light              way
  projects, or projects in construction that
  include continuous lighting:                  •   Blue Parkway (Relocated) and Chip-
                                                    man Road
  • 3rd Street from Pryor Road to View
       High Drive                               •   Ward Road and Blue Parkway
  • Blue Parkway from Chipman Road to           •   Ward Road and Hook Road (Replace
       I-470                                        Temporary Signal with Permanent Sig-
                                                    nal)
  • Ward Road from Chipman Road to
       Blue Parkway                             The need for traffic signal control was re-
  • Langsford Road from Todd George
                                                evaluated at the intersection of 3rd and
                                                Douglas streets. The existing traffic signal
       Parkway to Blackwell Road                was changed to an all-way stop con-
  • Ward Road from Persels Road to M-           dition. Consequently, travel delay
       150                                      has been reduced and vehicles
                                                rarely stack across the railroad
  • Longview Road from Sampson Road
                                                tracks as they had done so fre-
       to Pryor Road                            quently in the past.
  • Pryor Road from 4th Street to Long-
       view Road                                Additional street light projects and
                                                traffic signal installations are
  There were a few new traffic signals in-      scheduled for 2009; details re-
  stalled this year and many existing traffic   garding each project and its status
  signals were improved and/or replaced.        are available on the City’s website.
  The following intersections are now oper-

  Airport
  Lee’s Summit Municipal        mid-size,   corporate     jet   to providing fuel services,
  Airport – ranked as one of    aircraft.                       pilot supplies & services,
  the busiest, non-towered,                                     and aircraft handling.
  general aviation airports     The airport operates with       These employees pro-
  in Missouri – provides ser-   7.5 full-time employees         vided services seven days
  vices to aircraft ranging     and a budget of $1.8            a week, at least 14 hours
  from small, two-passenger     million. Of that staff, 5.5     per day, and sold more
  piston engine aircraft to     employees are dedicated         than 157,000 gallons of
Page 18                                                               OPERATIONAL ASSESSMENT 2008/2009

                                   Transportation


                                      Airport
                                      (Continued from page 17)       grounds for safety clear-      recommendations to make
                                                                     ance zone when com-            the Airport more economi-
                                      fuel in 2007.                  pleted.                        cally viable.
                                      Major projects and activi-     Received approval to re-       Major projects scheduled
                                      ties this past year include:   locate modular office units    in the coming year in-
                                                                     from their previous loca-      clude:
                                      Implementation in August       tion at the former City
                                      of a new satellite-based       Hall to the Airport. Ap-       Construction of a new
                                      instrument approach pro-       proval also included the       parallel taxi way on the
                                      cedures for aviation users     appropriations for the         eastside of Runway
                                      during inclement weather.      relocation, engineering        18/36, additional aircraft
                                                                     needed for permits and         parking, installation of
                                      Received approval for the      licenses. These units will     wildlife fencing around
                                      acceptance of a Federal        provide additional office      the entire perimeter of the
                                      and State Aviation Grant       space for rental to avia-      immediate runway land-
                                      to design and construct        tion related businesses        ing area, the replacement
                                      the first phase of the East    wishing to locate the Lee’s    of the wind cone and ro-
                                      Side Terminal area as a        Summit Municipal Airport.      tating beacon.
                                      part of the approved Air-
                                      port Capital Improvement       Developed an analysis for      Continue the property
                                      Plan.                          possible utilization of        acquisition as a part of
                                                                     landing fees as a source       the approved Airport
                                      Continued land acquisition     of revenue to support fu-      Capital Improvement Plan.
                                      as part of the City-           ture airport operations.
                                      approved, five-year Air-                                      Complete the installation
                                      port Capital Improvement       Began the process for the      of the modular office
                                      Program that will add          Development of a Business      space units.
Airport Summary                       approximately 240 addi-        Plan of the Airport that
                                      tional acres to the airport    will provide the City with
• One of the busiest non-
                                   Public Services
  towered airports in the state
• Fourth busiest Airport in the
  Kansas City Metropolitan           Public Works Operation Division
  area
• 172 based aircraft, including       The Public Works Opera-        andoah to Langsford Rd.       ing from 0 (failed) to 100
  three jet aircraft, 18-twin         tions Division has 46 full-                                  (excellent) to consistently
  engine aircraft and 151             time employees. This divi-     Capital pavement mainte-      describe a pavement's
  single-engine aircraft.             sion oversees the mainte-      nance was moved to Op-        condition and predict its
                                      nance and repair of 495        erations July 2008. The       M&R needs many years
• Annual fuel sales in excess of      centerline miles or 1,019      project manager in Op-        into the future. The PCI for
  157,000 gallons                     lane miles of streets, in-     erations oversees the         roads and streets became
• Total acreage 463 acres             cluding alleys, 59             crack seal, slurry seal,      an ASTM standard in
• Two runways, seven taxiways         bridges, 2 railroad spurs,     Nova Chip and overlay         1999. The PAVER pro-
  and 49,700 square yards of          39 traffic signals, 19         programs.      Operations     gram supports multiple
  hard surface tie-down area.         school flashers, 3 cross       purchased pavement            levels of analysis to show
                                      walks, paint markings,         maintenance software this     where to best allocate
                                      street signs and over 220      year called MicroPaver.       M&R dollars and assists in
                                      miles of storm sewer pipe      MicroPaver is a widely        formulating pavement
                                      with 1,035 storm struc-        used pavement mainte-         M&R projects.
                                      tures. We also maintain        nance management sys-
                                      arterial streetlights that     tem, designed to optimize     The construction of a sec-
                                      have been installed on         funds allocated for pave-     ond salt dome was ap-
                                      Blackwell Parkway, Chip-       ment maintenance and          proved by voters last
                                      man Rd., Ward Rd. and          rehabilitation (M&R). Mi-     year and was completed
                                      Colbern Rd. Additional         croPaver uses inspection      in November. This second
                                      lights will be installed on    data and a pavement           salt dome will allow the
                                      Blackwell Rd. from Shen-       condition index (PCI) rat-    City to store an addi-
                                                                                                Page 19

Public Services



 Public Works Operation Division
  (Continued from page 18)                      begin the process of prioritizing repair
  tional 3,000 tons of salt which will dou-     and gap completion first based on the
  ble the storage capacity.                     location of schools, second location of
                                                public parks, and finally neighbor-
  A 500 KW back-up generator for the            hoods.
  Maintenance Facility was installed this
  fall. This will allow Public Works to         In February of 2008, Public Works in
  maintain the normal function of the           conjunction with Burns and McDonnell
  building and call center during emer-         submitted a grant request to Missouri’s
  gency events and snow operations dur-         Safe Routes to School program. If se-
  ing a power outage.                           lected, the City could receive a grant
                                                of up to $250,000 for construction of
  In August of 2007, City Council ap-           sidewalks that would assist in the
  proved funding to hire a consultant to        safety of elementary children walking
  inventory and map the City’s current          to school. Two areas documented in
  public sidewalk network. Later in No-         the request, Westview Elementary and
  vember, voters approved $2.5 million          Pleasant Lea Elementary. The funds
  for public sidewalk repair and gap            would be used to construct public side-
  completion, within the public sidewalk        walks on Ward Road from Chipman to
  system. Following an extensive consult-       Blue Parkway (Westview) and Lake-
  ant search, the engineering firm of           view from Oldham Parkway to Hilton
  Burns & McDonnell was selected. Burns         (Pleasant Lea).
  & McDonnell constructed a map layer
  on the City’s electronic mapping sys-         An Adopt-a-Street program is coordi-
  tem, and then walked all City side-           nated through the Operations Division
  walks to confirm sidewalk location,           as well. In appreciation for adopting
  document defects and network gaps.            a segment of street, the Operations
  The initial findings reported the City’s      Division will install Adopt-a-Street signs
  sidewalk network is currently 352.6           with a nameplate designating the
  miles in length and has more than             group participating in the program at
  14,600 defects. The final report to the       both ends of the adopted location. All
  City Council is tentatively scheduled for     locations adopted are either a half
  November. Following the completion            mile or one mile in length.                     FY 2007 – 2008 Statistics
  of the final report, Public Works will                                                        • 21.5 Water Supply (MGD –
                                                                                                    millions of gallons per
  Water Utilities Department
                                                                                                    day)
   Providing safe, reliable water and            maximizing pressure reliability.               • 3.59 Total Water
   sanitary sewer services to its customers
   at a cost-effective rate is the mission of    Rehabilitation of three water storage              Consumption (billions of
   the City’s Water Utilities Department.        facilities that involved correcting a              gallons)
   The department has worked on a vari-          coating failure at the top of the Woods
   ety of projects throughout the year,          Chapel tank and recoating the interior         • 33,666 Number of Water
   including the installation of a transmis-     and exterior of the Bowlin and High
   sion main and vital infrastructure im-        Service tanks. Recoating these facilities          Service Accounts
   provements. Following are some of             will extend the life of the tanks.             • 32,572 Number of Sewer
   those projects in detail:
                                                 During the last year, the Water Utilities          service Accounts
   Completed improvements to the north           Department began analyzing the im-
   supply system, which included the instal-     pact of inflow and infiltration (I & I) into   • 637 Water mains (miles)
   lation of a transmission main along the       the City’s wastewater system through           • 12,505 Water valves
   Lakewood dam, additional control              an extensive pilot sanitary sewer
   valves and system interconnects. These        evaluation study (SSES) of three sub-          • 4,975 Fire hydrants
   improvements will assist with regulating      watersheds. The Wastewater Master
   flows from the City of Independence,          Plan indicated that the City needed to
   the City’s primary water supplier, and        address I&I in order to reduce over-
 Page 20                                                                  OPERATIONAL ASSESSMENT 2008/2009

                                        Public Services



                                           Water Utilities Department
                                            (Continued from page 19)                   to minimize interruptions to water
                                            flows and basement backups during          service several water main rehabilita-
                                            severe storm events. The pilot study       tion projects will be initiated this com-
                                            has determined that 70% of all I&I         ing spring. These projects include
                                            originates from private property and       replacement of distribution mains
          Significant commercial            that targeting the removal of I&I on       along Peace Parkway in the John
     projects under construction            private property is the most cost ef-      Knox Village area; several streets
                                            fective means to reduce wet weather        located on the north side of Raintree
            or completed include:           sanitary sewer flows. The develop-         Lake; Douglas Street between 7th and
      Harris Park Community Center          ment of an inflow and infiltration pol-    9th; and Browning Avenue between
                                            icy based upon the results of the sani-    5th and 7th. These areas were se-
                       Summit Waves         tary sewer evaluation study has been       lected based upon the high frequency
                    LDS Stake Center        a focus of the Water Utilities Depart-     of water main breaks as compared
                Lee’s Summit Nissan         ment. Several presentations have           to other areas of the distribution sys-
                                            been made to the City Council on this      tem.
                       Bob Sight Ford       topic during the last year, and a
                      Kokam America         policy is expected to be finalized         In 2008, the City experienced a
                                            within the next few months.                moderate summer season with more
                        CVS Pharmacy                                                   frequent rain events and fewer ex-
                      Darron Building       Construction phase of several sewer        tended days of heat. As a result,
Saint Luke’s East Hospital expansion        rehabilitation projects started in the     water consumption during this period,
                                            winter. These projects are located in      April 1 through September 30, was
    Various Lee’s Summit R-7 School         several different watersheds and are       19.6% below 2007 levels which
          District Elementary School        expected to increase sewer capacity        equates to a reduction of revenues of
                                            and reduce the potential for base-         14.5% or approximately $1 million.
  Kindergarten Classroom additions          ment backups and sanitary sewer            However, although water revenues
           National Tire and Battery        overflows.                                 have decreased, the amount of water
                                                                                       the City has purchased from its
      Lee’s Summit Elementary #18           The water distribution system experi-      sources has also decreased which
                                            ences approximately 150 main               helped to offset the net effect on the
                                            breaks per year, caused primarily by       operating budget.
                                            corrosion of ductile iron pipe. In order

                                        Development Services


                                           Codes Administration Department
                                           The Codes Administration       Department is responsible      tions about a residential
                                           Department delivers a          for the enforcement of         plan review service and
                                           wide variety of services,      adopted building and           contractor licensing en-
                                           all with the end result of     property maintenance           hancements, which were
                                                       ensuring safety    codes and other select         adopted by City Council
                                                       in the built en-   municipal ordinances           for implementation. Effec-
                                                       vironment and      within the City of Lee’s       tiveJanuary 1, 2009 resi-
                                                       protecting &       Summit. In order to ac-        dential plans will be re-
                                                       improving          complish these tasks, the      quired to be sealed by a
                                                       quality of life    department is divided into     design professional regis-
                                                       within the com-    four divisions: Administra-    tered in the State of Mis-
                                                       munity. With       tion, Building Inspections,    souri and a staff review of
                                                       18     full-time   Permit and Plan Review,        the plans will occur prior
                                                       employees          and Neighborhood Ser-          to permit issuance for
                                                       and an oper-       vices.                         these structures. Effective
                                                       ating budget                                      January 1, 2010, build-
                                                       of $1.5 million,   Throughout the year,           ing, mechanical, plumbing
                                                       the Codes Ad-      Codes Administration staff     and electrical contractors
                                                       ministration       prepared recommenda-           will be required to show
Development Services                                                                                Page 21



   Codes Administration Department
   (Continued from page 20)       The adoption of the Aban-     dangerous buildings.
   proof of competency in         doned/foreclosed residen-     City      contracted
   order to obtain a contrac-     tial registration program.    abatement activities
   tor’s license to perform                                     result in special tax
   work within the City. In       Staff training on Crime       bills being filed
   addition to these initia-      Prevention through Envi-      against the property
   tives, Codes Administration    ronmental Design (CPTED)      to recover costs asso-
   staff has been working         principles.     Employees     ciated with work per-
   alongside Information          from each division of         formed to abate the
   Technology Services and        Codes Administration par-     violation(s).
   other related departments      ticipated and completed
   in an effort to replace the    basic and advanced            Between July 1, 2007
   Permits Plus tracking sys-     CPTED training courses.       and June 30, 2008, the
   tem with the City View                                       Neighborhood Services
                                  A working partnership         Division performed over
   new software system. All       between Codes Admini-
   three of these initiatives                                   7,436 inspections and re-
                                  stration and the Police       sponded to and investi-
   were recommendations of        Department to identify
   the Codes Administration                                     gated complaints related
                                  and report violations such    to the following categories
   Department Performance         as graffiti and other prop-
   Audit.                                                       within two business days
                                  erty maintenance concerns     from the receipt of the
   With the ongoing slow-         as well as partner in pre-    complaint:
                                                                                                      Major Residential
   down of new single-family      senting information to                                            Development Projects:
   residential permits com-       Homeowners Associations       •   1,569 Property Main-
                                  (HOAs) and Neighborhood           tenance related                      Dalton’s Ridge
   pared to previous years,
   and a significant increase     Watch Groups.                                                            Parks Ridge
   in the number of com-                                        •   10 Clean Indoor Air
                                  Adoption of a Residential         Act related                      Fairways at Lakewood
   plaints received regarding
   property maintenance and       Security Code.                                                       Kensington Farms
                                                                •   376 Zoning related
   zoning matters, the Codes      Increasing public aware-                                               New Longview
   Administration Department      ness and public education                                                 Arborwalk
   shifted from operating         on methods to reduce the
   with six Building Inspec-      potential for crime within                                            Winterset Valley
   tors to five and continues     the community.                                                          Legacy Wood
   to operate with         four
   Neighborhood Services          The Neighborhood Ser-
   Officers. Currently, the       vices division responded to
   department is operating        1,955 complaints and con-
   with one vacancy within        tinues to facilitate the
   the Building Inspections       abatement of nuisances
   Division. With the poten-      and other private prop-
   tial of introducing a          erty related violations
   “proactive” code enforce-      throughout the community
   ment program on the hori-      through legal action(s) and   Permits issued                      July 1, 2007—June 30, 2008
   zon, this shift in personnel   abatement processes.
   will better position depart-   With a significant increase   New Single Family Structures                    215
   ment resources for the fu-     in the number of fore-        Other new residential (duplex,            332 living units
   ture while continuing to       closed properties and/or      multi-family)
   meet departmental goals        vacant structures, abate-
   and objectives of today.       ment services contracted      New commercial square footage               484,814 sf
                                  by the City have also in-     New commercial tenant finish                181,185 sf
   With the creation of the       creased. Abatement ser-       square footage
   Safe Community Task            vices include but are not
   Force, many significant        limited to mowing of over-    Inspections performed:                        18,023
   initiatives were brought       grown vegetation, board-                   Total number of all               2,011
   forward and implemented        ing up vacant and con-                         permits issued:
   including:                     demned structures, and
                                  demolition or repair of             Total value of all permits:         $183,193,940
Page 22                                     OPERATIONAL ASSESSMENT 2008/2009

          Development Services



             Planning and Development
             With 11 full-time employ-      ment activities, population              Oldham Parkway;
             ees and an operating           statistics and projections           •   Purple Waves Auction
             budget of just more than       and other general infor-                 in the old Dodge deal-
             $1 million, the Department     mation about the City. Ad-               ership on 50 Highway
             of Planning and Develop-       ministration of the annual               north of 3rd Street;
             ment is responsible for a      CDBG program is a signifi-           •   Courtyard by Marriott
             variety of development         cant portion of Long-                    on the last remaining
             related issues and tasks.      Range Planning Division’s                pad site at Summit
             The Department consists of     responsibilities.
             two divisions, Current Plan-                                            Woods;
             ning and Long-Range Plan-      Planning and Development             •   Saint Luke’s Cath Lab
             ning.                          provides information con-                on the Saint Luke’s
                                            cerning development mat-                 campus, 100 NE Saint
             Current Planning is re-        ters, application processes,             Luke’s Blvd.;
             sponsible for processing all   population projections,              •   Redevelopment and
             development related ap-        land use and zoning issues,              preservation of the
             plications and for the ad-     assists residents and devel-             historic Todd George
             ministration, and amend-       opers on property related                House on 3rd Street
             ments thereto, of the Uni-     questions, provides inter-               from multi-family to
             fied Development Ordi-         pretations of the Unified                office use;
             nance, which includes both     Development Ordinance                •   New Dave Cross Mo-
             zoning and subdivision         and initiates and partici-               tors Showroom in Sum-
             regulations. Current Plan-     pates in special studies as              mit Fair;
             ning processes the devel-      needed.                              •   Langsford Plaza at
             opment related applica-                                                 Todd George and
             tions including rezoning,      Major accomplishments this
             special use permits, pre-      year have been the proc-                 Langsford;
             liminary and final devel-      essing of 176 development            •   Redevelopment of the
             opment plans, subdivision      r e l at e d a p p l i c a t io ns       John Deere implement
             plats, sign permits, zoning    through mid-October in-                  dealer to Chapman
             permits, and variances.        cluding:                                 Plaza;
             Current Planning also                                               •   Development of Ritter
             heads up and prepares          •    Several Lee’s Summit                Plaza by Wal-Mart
             the agendas for the Devel-          R-7 School District re-             on N-291; and
             opment Review Committee             lated projects including        •   JC Penney and Macy’s
             (DRC), applicant meetings           applications for a new              in Summit Fair.
             and any additional meet-            elementary school on
             ings necessary.                     Ranson Road, an addi-           Major updates to the Uni-
                                                 tion to West High               fied Development Ordi-
             Long-Range Planning is              School, and additions           nance have been success-
             responsible for the admini-         to 11 elementary                fully completed or are cur-
             stration of the Comprehen-          schools.                        rently underway including
             sive Plan, which includes      •    Redevelopment of the            amendments to historic
             the annual review and               Denny’s restaurant to a         overlay districts, adding
             proposed updates to the             Bank Midwest;                   new lighting standards for
             North, Central and South       •    Office addition to              commercial uses, providing
             Areas and the production            Lee’s Landing on 3rd            regulations for the use of
             of more detailed area                                               alternative energy sources
             plans including the Down-           Street;
                                            •    New Wal-Mart on S-              such as wind and solar
             town Master Development                                             power and promoting the
             Plan and the South M-291            291;                            use of other green stan-
             and M-150 corridor plan.       •    Townhomes of Chapel             dards. UDO amendments
             Long-Range Planning also            Ridge on Woods                  for Crime Prevention
             provides an annual                  Chapel Road;                    through Environmental De-
             “Development Report”           •    National Tire and Bat-          sign (CPTED) are also cur-
             which includes develop-             tery on 3rd St. and             rently being drafted and
                                                                                                 Page 23
Development Services

  (Continued from page 22)      amount of $10,000 for          Council, Board of Zoning
  an update to the Compre-      several properties in the      Adjustments, Community
  hensive Plan is in process.   Old Town Area of Lee’s         Development Committee
                                Summit. The grant was          and Historic Preservation
  Other accomplishments         requested to fund the          Commission, as well as ad
  included the successful       nomination of one individ-     hoc committees appointed
  nomination and official       ual property and five          by the City Council or
  designation of the Hear-      National Register district     Planning Commission. The
  nes Neighborhood Area         nomination applications        Department also provides
  (includes several areas       located in an area east of     information to the general
  within the neighborhood)      Douglas Street, south of       public, including realtors,
  as a National Register        Second Street, west of         appraisers, attorneys,
  District. The Missouri De-    Missouri Highway 291,          developers, contractors,
  partment of Natural Re-       and north of Fifth Street.     citizens and others re-
  sources has given prelimi-                                   garding land use and
  nary approval for a           The Department provides        development regulatory
  2009 Historic Preserva-       staff services to the Plan-    issues.
  tion Grant in the partial     ning Commission, City

Parks and Recreation


  Parks and Recreation
  The Lee’s Summit Parks         and Development, Park         icy development, budget               Lee’s Summit was rated
  and Recreation Depart-         Operations, Park Con-         development, auditing                    Number 79 by Money
  ment mission is to provide     struction, and Recreation     services, financial analy-
  extraordinary parks and        Services. With a com-         sis, cash management,             Magazine’s Top 100 Places to
  recreation facilities and      bined operating budget        human resource support,                          Live in 2008.
  services. The essence of       of $6.1 million and 41 full   information technology
  who we are can be found        time employees the de-        services, and staff and
  in our statement of affir-     partment provides gen-        patron support services.
  mation: “Lee’s Summit          eral administrative ser-      The budget for the Ad-
  Parks and Recreation is        vices, neighborhood park      ministration section is $1.1
  an extraordinary group         maintenance and con-          million with seven full-time
  of employees and volun-        struction as well as rec-     employees. Notable pro-
  teers dedicated to pro-        reational programs and        jects include the upgrade
  viding quality, compre-        services and special event    of the park management
  hensive recreational ser-      opportunities. The capital    software, RecTrac and the
  vices and facilities in su-    improvements budget,          addition of the Point of
  perb parks.        We are      comprised of those pro-       Sale module which
  deeply committed to serv-      jects handled through con-    greatly increased our
  ing the needs of our citi-     tractual services, was        customer service capabili-
  zens through activities        $17.8 million. The de-        ties in the conces-
  and parks that are repre-      partment also utilizes nu-    sion/proshop areas. The
  sentative of the best          merous contractual service    LSPR website is currently
  practices of our profes-       agreements and more           under redesign to provide
  sion. We excel in patron       than 300 part-time sea-       a more intuitive, user
  service, productive use of     sonal and contract em-        friendly experience and
  our resources and commu-       ployees that are involved     guide to Parks and Rec-
  nity partnerships.      Our    in construction, mainte-      reation opportunities.
  success is measured by         nance, and recreational       Marketing efforts for the
  the quality of life enjoyed    service delivery.             department are also co-
  by our citizens.”                                            ordinated through Ad-
                                 Administration Section:       ministration. This includes
  The department is divided                                    preparation of presenta-
  into five sections: Admini-    The Administration section    tions, the annual report,
  stration, Park Planning        provides leadership, pol-              (Continued on page 24)
Page 24                                          OPERATIONAL ASSESSMENT 2008/2009


          Parks and Recreation


           Parks and Recreation
                  (Continued from page 23)         Waves and the Harris        •   Coordinated Gate-
                  brochures, liaison               Park Community Cen-             way Master Plan de-
                  support to the Lee’s             ter were dedicated in           sign process with con-
                  Summit Parks Foun-               July 2008.                      sultants Bowman, Bow-
                  dation, and publish-                                             man Novick. The
                  ing of Lee’s Summit        •     Coordinated with the            Gateway Master Plan
                  Illustrated our activ-           Park Construction divi-         was approved by City
                  ity guide. This publi-           sion the last element           Council in April, 2008.
                  cation is mailed to              of Legacy Park Stage
                  every household in               Four project which          •   Provided staff assis-
                  the City three times             includes the construc-          tance for the City
                  per year.                        tion of the amphithea-          Beautification Commis-
                                                   ter by park forces.             sion. City of Lee’s
            Parks Planning and Devel-                                              Summit has been suc-
            opment Section:                  •     Coordinated bidding             cessfully designated a
                                                   for the Legacy Venue            “Tree City USA” by
            With 2 full time landscape             expansion project for           the National Arbor
            architects, the Parks Plan-            construction of addi-           Day Foundation.
            ning and Development                   tional baseball, soft-
            Section is responsible for             ball, and soccer fields     Park Operations & Park
            the acquisition and plan-              and development of          Construction Sections:
            ning of neighborhood                   an     adult      soft-
            parks and greenways, as                                            The Park Operations and
                                                   ball/volleyball venue       Construction section staff
            well as the development                and youth football
            of Legacy Park and Harris                                          consists of 18 full-time em-
                                                   venue. The first phase      ployees with a budget of
            Park. They address many                of the project is near-
            of the projects by utilizing                                       $1.9 million. These sections
                                                   ing completion.             work in tandem sharing
            design construction consult-
                                                                               equipment and employees
            ants.                            •     Coordinated design of       and are responsible for
                                                   South Park and McKee        the maintenance, repair,
            For the past year, this sec-           Park with Park Con-
            tion has been involved in                                          and construction of park
                                                   struction.                  buildings, grounds and
            several major initiatives:
                                             •     Coordinated agree-          equipment. There are 26
                       •  Coordinated              ment with R-7 School        parks and more than
                      construction    of           District for joint use of   1,110 acres of park land
                      the $7.9 million             Bailey Farm Park and        cared for by this section.
                      Harris       Park            adjacent school site        Operation of the Lee’s
                      Phase II project             for common entry and        Summit Historical Ceme-
                      which includes an            parking. Coordinated        tery is also under this sec-
                      outdoor family               design of shared fa-        tion. Responsibilities in-
                      aquatic     center           cilities and engineer-      clude record keeping,
                      (Summit Waves)               ing for Bailey Farm         grave sales, monument
                      with a 900 foot              Park storm water            sales and installation, and
                      action river, lei-           study.                      maintenance and repair of
                      sure pool with                                           building and grounds. In
                                             •     Coordinated Green-          addition, the division is
                      aquatics     play-           way Master Plan Up-
                      ground, lap pool                                         also responsible for the
                                                   date. The Update was        turf, tree and shrub main-
                with diving, water                 approved by the City
                slides, bath house, and                                        tenance at designated
                                                   Planning Commission         City-owned properties
                a concession stand.                as part of the City’s
                This project also in-                                          through a contractual rela-
                                                   Comprehensive Plan in       tionship with the City.
                cluded the expansion               November, 2007. Co-
                and renovation of the              ordinated with Public
                Harris Park Community                                          Below are the more nota-
                                                   Works on joint Green        ble achievements of the
                Center.          Summit            Solutions Program.
                                                                                            Page 25
(Continued from page 24)           renovate the adult             events; and a news-
section during the last            athletic fields in Hart-       letter to provide up-
year:                              man Park.                      to-date information.
•    Construction and          Recreation Services Sec-       •   The Itty Bitty (ages 3-
     opening of Pottberg       tion:                              4) and Pee Wee
     Park, including a Fire-                                      (age 5) Sports Pro-
                               With 14 FTEs and an op-            grams continued to
     fighters Memorial.                                           be popular, with over
                               erating budget of $2.8
•    Asphalt overlay of        million, the Recreation            875 participants.
     two roads at the Lee’s    Services section provides
     Summit Historical                                        •   Continued offering
                               recreational opportunities         community-wide music
     Cemetery                  that include aquatics, chil-       festivals with over
•    Installation of land-     dren’s activities (day             22,700 citizens in
     scape material for        camps and special                  attendance (Freedom
     the Park Construction     events), youth and adult           Fest, Jamaican Jam,
     and Operations Cen-       instructional programs,            and Summit Fest). A
     ter.                      community-wide festivals           fourth downtown fes-
                               and special events, youth          tival, “Winter Fest”
•    Assisted in the re-       and adult athletics, senior
     opening of the Harris                                        was held with ap-
                               activities, operation of the       proximately 15,000
     Park Community Cen-       Harris Park Community              citizens in attendance.
     ter.                      Center, the Legacy Park            Continued the July 4th
•    Assisted in the open-     Community Center, the              Fireworks event at
     ing of Summit Waves.      Gamber Center and LS               Legacy Park, “Legacy
                               Pool/Summit Waves.                 Blast”. The estimated
•    Increased quality of      Through fees and spon-             attendance was
     park maintenance by       sorships the recreation
     establishing a dedi-                                         9,000.
                               services section recovers
     cated staff team to       100% of its costs. Below       •   Instructional Classes
     perform routine in-       is a list of some of the           were expanded to
     spections and repairs     many programs and ac-              include activities such
                               complishments carried out          as first aid for kids,
•    Initiated construction
                               by the division during the         stained glass classes,
     of a Disc Golf course                                        computer classes for
     in Legacy Park            last year:
                                                                  kids and adults, and
•    Designed and con-         •   Construction of The            photography classes.
     structed a trail con-         Gamber Center, a           •   Continued the Home
     nection from Black-           multi-generational             School programs at
     well Parkway to the           facility was com-              Harris Park Commu-
     Legacy Park Commu-            pleted.                        nity Center.
     nity Center.
                               •   Construction of Sum-       •   More than 5,000 pa-
•    Constructed the Leg-          mit Waves aquatic              trons served weekly
     acy Park Amphithea-           center was com-                by the Legacy Park
     ter immediately south         pleted.
     of the Legacy Park                                           Community Center.
     Community Center.         •   Renovations of the         •   Revamped Safety
                                   Harris Park Commu-             Town to become
•    Coordinated the Lea           nity Center (formally          Safety Town - On The
     McKeighan Master              Lee’s Summit Recrea-           Move. The program
     Plan process for fu-          tion Center) were              is now portable and
     ture redevelopment.           completed.                     travels to several lo-
•    Design work for the       •   Integrated the AO55            cations throughout the
     destination Skate             program with the               year. This past year
     Park in North Lea             Lee’s Summit Senior            the program served
     McKeighan Park has            Center in preparation          over 150 partici-
     been completed.               for the opening of the         pants.
•    Completed the annual          Gamber Center.             •   Offered swimming
     turf restoration in           Those programs in-             lessons and swim
     Happy Tails Park.             cluded bi-monthly              team for youth age 6
                                   bingo; trips, dances           months – 14 years
•    Started construction to       and other special              old and approxi-
Page 26                                    OPERATIONAL ASSESSMENT 2008/2009

          Parks and Recreation



            Parks and Recreation
             (Continued from page 25)       366,600 patrons were in         football, and softball. In
                  mately 19,187 pa-         attendance at our facili-       collaboration with LSPR,
                  trons were served by      ties, activities and special    user groups support each
                  the LS Pool during        events.                         of these sports activities
                  public swim time last                                     providing leadership,
                  summer. The LS Pool       Volunteer Services:             venue maintenance, and
                  closed July 31, 2007                                      fundraising efforts. Volun-
                  to begin construction     Approximately 525 volun-        teer hours are estimated
                  of Summit Waves.          teers enhance and assist in     at 10,000.
                                            providing quality activities
             Annually, the recreation       to our patrons. The most
             division offers more than      common volunteer role is
             139 unique activities and      that of coach for our vari-
             more than 1,774 activity       ous athletic programs in-
             opportunities. More than       cluding soccer, baseball,



          Arts


            Arts
            The Arts Council has had       tational basis throughout       City staff has also been
            another successful year        the year, as well as an         working with representa-
            continuing with several        art display of African          tives of the Martin City
            projects that have be-         sculptures in the plaza         Melodrama for the past
            come annual events. The        area of City Hall this sum-     several months to assist
            Chalk Walk was again           mer.                            them in finding a new,
            held this past spring. This                                    permanent home in Lee’s
            signature event brings         The Arts Council has un-        Summit. These negotia-
            together local school chil-    dergone a transformation        tions resulted in a presen-
            dren and their families for    of its own with the assis-      tation to the City Council
            a day of creating art with     tance of the Parks and          recently of the Melo-
            chalk on the large side-       Recreation Department,          drama taking over the
            walks in front of City Hall.   which now provides staff        space of Arnold Hall and
            This year the local high       support to the group.           making several renova-
            school jazz bands were         Under this arrangement          tions to the building to
            invited to play as well as     they undertook a new            bring it up to date and
            the robotics teams of local    strategic plan resulting in     make it the anchor for a
            high schools.                  a new mission statement,        new cultural arts district in
                                           new rules and procedures,       the City’s downtown. Fur-
            The Arts Council also con-     new ideas to work on and        ther discussions and work
            tinued with its rotational     several new appointments        on this project will con-
            art program inside City        to fill long vacant posi-       tinue next year to make
            Hall displaying art work       tions on the Council.           this vision a reality.
            from local artist on a ro-
                                                                                             Page 27
Environment




 Solid Waste Management
 The Solid Waste Division          alike to make way for      •   Assisted with the build-
 of the Public Works De-           record numbers of              ing of the North Recy-
 partment provides 12 dif-         brush and yard waste.          cling Center by per-
 ferent citizen and business-                                     forming rough grad-
                                • Recycling center, land-
 friendly services to more                                        ing, hydro-seeding,
 than 100,000 visitors per         fill, and household
                                   hazardous waste sign-          and construction of the
 year with 13.2 full-time                                         attendant building.
 employees and an annual           age was improved
 operating budget of $3.2          during the year.           Pilot Projects
 million.                       • The scalehouse secu-
                                   rity system was up-        •   Waste to Energy: Ma-
 The primary operational           graded to better man-          terial testing and
 duties of the Solid Waste         age operations.                processing details are
 Division continue to be                                          currently       being
 centered on proper land-       • The Division rolled out         worked on to deter-
 fill management, brush            a new user-friendly            mine if finely ground
 and yard waste process-           website address for            mulch can be sold and
 ing, household hazardous          our        patrons,            pressed into pellets,
 waste collection and drop-        www.lslandfill.net.            which could offset coal
 off recycling center activi-   Construction Projects             in local energy plants.
 ties.
                                •   Work is nearing com-      •   Asphalt Shingle Recy-
 Changes in the solid waste         pletion on Phase 2 of         cling: The Resource
 market and attitude                the methane recovery          Recovery Park re-
 changes among citizens             well installation pro-        cently received state
 created opportunities              ject. Methane gas is a        approval for a 12-
 within the division this           naturally produced            month diversion test
 year. Significant increases        by-product of decom-          program in coopera-
 were realized in landfill          posing materials which        tion with a local as-
 tonnages, yard waste and           can be used as an             phalt company.
 brush intake. Record lev-          alternative fuel source
 els were realized for              to provide electricity    Long-Term Planning
 household hazardous                and heat to the Main-
 waste appointments and             tenance Facility near     •   Provided
 the amount of material             the RRP. A study is           input to the
 collected. The drop-off            currently underway to         landfill selec-
 recycling center also              explore this.                 tion      task
 achieved record numbers.                                         force in an
 In spite of the record num-    •   The recycling center          effort to plan
 bers, however, divisional          recently received a           for the future
 staff continued to deliver         thin layer of special-        solid waste
 an attractive market price.        ized        fabric            needs of our
                                    (underneath 4” of             residents.
 Program Enhancements               rock), which is de-
                                    signed to keep the        •   Developed
 •   Household Hazardous            center free of mud,           sequencing
     Waste collection days          until a permanent cen-        guidelines for
     were increased from            ter can be constructed.       dirt removal of the
     15 to 19 events this                                         northern half of the
     year to better serve       •   Construction of a             Resource Recovery
     our public.                    gravel pad for the            Park.
 •   Over 10,000 yards of           shingle recycling pilot
     free compost were              program took place
     made available to              this year.
     citizens and businesses
                                                                                                Page 28
Environment




 Recycling
 North Recycling Center         cently renewed our con-       19 this year to better
                                tract for the South Recy-     serve our citizens. The
 The North Recycling Cen-       cling Center ensuring that    facility is now open the
 ter opened in November         glass recycling will con-     third Wednesday of each
 2008 and offers the            tinue to be offered to our    month from 2:00 p.m. to
 same drop-off services as      residents.                    6:30 p.m. year round and
 the recycling center at the                                  the first Saturday of each
 Resource Recovery Park,        Internal Recycling Program    month (April through No-
 including segregated                                         vember) from 7:00 a.m.
 glass, plastic types 1 and     Effective October 1,          to 12:00 p.m. The HHW
 2, aluminum cans, tin cans,    2008, the internal recy-      facility has accepted
 mixed paper, magazines,        cling program was modi-       31,939 pounds of HHW
 newspaper, cardboard,          fied so that the City’s       in the first three quarters
 and paperboard. In or-         solid waste contractor is     of this year.
 der to serve our citizens      performing duties that
 better, the North Recy-        were formerly performed       Electronics    Recycling
 cling Center will be open      by City staff (transport of   Events
 later in the evenings on       recyclable materials) at
 Tuesdays and Thursdays         no additional cost to the     The City of Lee’s Summit
 from 9:00 a.m. to 6:00         City. In addition, eight      sponsored two electronics
 p.m. The facility will also    city-owned facilities have    recycling events again this
 be open on Saturdays           been added to the inter-      year.       Approximately
 from 8:00 a.m. to 4:00         nal recycling program this    57,540 pounds of recy-
 p.m. A part-time Recy-         year.      The recyclable     cled electronics were col-
 cling Center Attendant         items included in the new     lected during the April
 will staff the facility dur-   service are plastic types     2008 event and approxi-
 ing operational hours.         1 through 7, plastic retail   mately 72,606 pounds of
                                shopping bags, mixed          recycled electronics were
 Resource Recovery Park –       paper, newspaper,             collected during the Octo-
 South Recycling Center         magazines, cardboard,         ber 2008 event, for a
                                aluminum cans, and tin        total of 130,146 pounds
 The amount of recycled         cans. Approximately 31        of recycled electronics
 materials collected at the     tons of recyclables were      recycled in 2008. This is
 Resource Recovery Park         collected from City-          the largest annual total to
 this year has increased        owned facilities from         date for this increasingly
 compared to last year.         January 1, 2008 to Au-        popular program.
 Based on the results ob-       gust 12, 2008.
 tained from the first three
 quarters of this year, it is   Household Hazardous
 estimated that approxi-        Waste Facility
 mately 1.4 million pounds
 of recyclables will be         Due to the popularity of
 collected at the Resource      this program, the HHW
 Recovery Park this year.       facility has increased op-
 In addition, the City re-      erating days from 15 to
                                                                                         City of Lee’s Summit
                                                                                          220 SE Green Street
                                                                                       Lee’s Summit, Missouri
                                                                                                        64063
                                                                                               (816) 969-1000

                                                                                      www.lees-summit.mo.us

				
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Description: 2008 Operational Assessment Report