THE REVOLUTION OF SIX-SIGMA: AN ANALYSIS OF ITS THEORY AND APPLICATION

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        THE REVOLUTION OF SIX-SIGMA:
  AN ANALYSIS OF ITS THEORY AND APPLICATION

                     Dominique Drake, Florida A&M University
                      J. S. Sutterfield, Florida A&M University
                    Christopher Ngassam, Florida A&M University

                                            ABSTRACT

        Six-sigma is a discipline that has revolut
				
DOCUMENT INFO
Description: Six-sigma is a discipline that has revolutionized many corporations. It has literally transformed them from a state of loss to one of profitability. It can be used to improve any process, and is particularly useful for improving any production system, whether one used for tangible products or services. Although the Japanese are ordinarily credited with having originated and advanced the quality movement, the roots of the quality movement, and consequently the roots of the six-sigma discipline actually originated in the United States. If the history of six-sigma is not well understood, neither is the rather subtle theory behind it. In this paper we develop the historical roots of the quality revolution, show how it developed into six-sigma, develop the theory behind six-sigma, and analyze the uses of some six-sigma tools used in an effective, coherent six-sigma program. [PUBLICATION ABSTRACT]
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