VIEWS: 4 PAGES: 1 CATEGORY: Computers POSTED ON: 5/22/2010
Evaluate your billing systems capabilities. "A good lockbox provider will want to limit the number of exceptions clients receive by working through all of the transactions a client's billing system can handle," [Craig Bjork] said. This goes beyond payments to things like change of address requests and requests for information. Knowing what your billing system can handle means you can offload this work to the lockbox provider, freeing your internal staff."
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