Special repairs need special tools by ProQuest

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"When he gets [new tools] he's always real sure to tell us about them rather than just handing us a flyer," said [Phil Cook]. "Especially with specialty tools. Most of the dealers are real good about saying, 'I've got this tool and it's for this car,' and they'll ask 'Have you come across this yet? Have you needed this yet?' So they push them, because they know we need them."

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