VIEWS: 0 PAGES: 5 CATEGORY: Engineering & Energy POSTED ON: 5/22/2010
It's the owner who absolutely insists that a brake check include inspecting for cracked brake hoses, frayed parking brake cables, seized calipers, brake fluid leaks and fluid levels who creates an attitude of excellence. If the warning chat does not correct the employee's disrespectful attitude toward the shop owner, fellow employees or customers, it may be time to let that employee go.
Pages to are hidden for
"TURNING A GOOD SHOP INTO A GREAT SHOP"Please download to view full document