In the daily lives of busy mortgage technology leaders, it feels as if there is little time to waste. Your loan origination system is out-of-date; the mail server is down; the storage area network is full; the network is at capacity; and your admin just quit. What the author really mean is to reallocate one of the hours in your day. The author believes people are more productive when their long-term goals and objectives are familiar. Today's market conditions demand that people do more with less. So it's best that they incorporate processes into their lives that help them focus and manage their time better than they've ever done before.