VIEWS: 3 PAGES: 3 CATEGORY: Medicine POSTED ON: 5/22/2010
Healthcare is an information-rich environment, and while information systems help manage the deluge of data, the technology is still highly dependent upon labor-intensive processes. For each patient encounter, consider the staffing resources that are consumed to input, locate, access, distribute, analyze and store information. However, these staffing resources come at a high cost, in terms of salary, benefits and training. A new generation of technology is being used to replicate this information handling intelligence into software agents -- small, autonomous applications that can be deployed wherever needed to handle specific tasks without human intervention, such as collecting and distributing data. Agents perform work on behalf of their users, filling the role of a personal assistant employed to manage specific tasks. Agents offer healthcare organizations a cost-effective approach to increasing revenue through lab outreach services, and their flexibility enables their use regardless of existing infrastructure.
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