What Works! by ProQuest

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How Online Instructors Improved Communication With Students PROBLEM Dr. Philip Ice, an assistant professor of education at the University of North Carolina at Charlotte who has taught 30 online courses and designed 100 others, noticed that instructors' heavy reliance on text for giving students feedback on their work was not very effective. ACTION Almost by accident, Ice devised a research project to see if audio communication was more effective than text communication in providing students with feedback In 2005, Ice, who typically transfers student assignments into PDF format, discovered that the latest Version of Adobe Acrobat had an audio commenting feature, which allows the user to imbed audio feedback within paragraphs.

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