We put a large focus on negotiating skills, which are part of a holistic approach we take to our operations as a whole. Negotiation is a skill set where we expect a level of progression that is cultivated and developed over time," says Elizabeth Feeney, vice president, worldwide sales, IBM Global Technology Services, Somers, New York, USA. "Having solid negotiation skills helps ensure that we only take on projects that complement our capabilities and limit our susceptibility to risk.
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