java online tests by lestercaldwell

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									         Instructions for Requesting and Using Online Tests

REQUESTING TESTS:
   1. Go to http://www.totaltesting.com/XXX-form to request tests for your candidate(s).
         (Actual link will be provided when you order)
    2. You will receive your requested tests within 10-15 minutes.
    3. If you end up not using the tests that you requested – please notify us. Unused or incomplete
       tests will be credited back to your test account. If you don’t use them…you won’t lose them.


RECEIVING TESTS:
   1. You will receive an email with instructions and an access code for each candidate.
   2. The access code is available for 30 days. If unused, it will be automatically credited back to your
      test account
   3. Access codes can be used by any candidate (as long as no one has logged in using this code)

TEST SCORES
   1. Test Scores will be emailed directly to you upon the candidate completing each test.
   2. Please make sure you email system allows all emails from Total Testing.
   3. If you do not receive test scores within 10 minutes of completion, please notify us. If you have a
      SPAM or Junk folder, please check these folders.


TECHNICAL HELP
   1. If you are testing in your office and have not demoed a test on the computer you plan to use for
      testing, please make sure that your computer is optimized for online testing. The tests require an
      Active X Control to download and run on your local station (this is a one time download). The
      download typically requires ADMIN permissions in order to download and install properly. If you
      are uncertain if you have ADMIN permissions please contact your network administrator. For
      system requirements click here and/or contact us directly for additional assistance

    2. If the test locks up or if you lose your internet connection. The test can be restarted. In most
       tests, the session will resume where it left off. Timed & Audio tests (Typing, Data Entry) will start
       at the beginning.

    3. When candidates test remotely they often have dial-up connections or unusual settings on their
       computers. They may have difficulties taking the test from home. We make every attempt to
       help these candidates and adjust settings. Please refer your candidates to Total Testing should
       they contact you with any technical problems. The online testing does not work at the library or
       Kinkos. Attached are additional instructions that may be helpful should a candidate have
       difficulties with their testing.

    4. If you need any help or have any questions, if the testing doesn’t seem to be working right or
       anything comes up – we are just a phone call away. If you are unable to reach us via phone,
       please try email techsupport@totaltesting.com – this is typically the fastest way to receive help!




www.TotalTesting.com
(Tech Support) 877-496-4200 x3
Hours 9 am – 6pm (EST).
For faster help or after hours email: techsupport@totaltesting.com
                                 Online Testing Requirements


Step 1 – Screen Resolution
In order to see the entire testing screen and question, you will need to confirm the screen resolution is set to
1024x768

To Change the Screen Resolution:

    1.   Right click anywhere on the monitor screen (desktop)
    2.   Left click on the 'Properties' option
    3.   Click on the 'Settings' tab
    4.   In the 'Screen Resolution' area move the slider one notch to the right so that you see 1024 by 768 pixels
    5.   Click the <Apply> button then the <OK> button


Step 2 – Configuring Internet Explorer

To configure your Internet Explorer browser for Online Testing, please do the following:

    1.   Make sure that you have Administrative Permissions on the computer’s operating system from which you
         will be testing. These permissions are required to install a web component utilized only during testing.

    2.   Make sure that you have a recent version of Java installed (1.5). To check for this, click Start => Settings
         => Control Panel (which needs to be displayed in the Classic view). There should be a Java icon there.

    3.   Double-click to open the Java icon then click the <About> button to have the version displayed. If it is an
         older version, please go to www.java.com and download a more current one. You will also need to
         download Java if there is no Java icon displayed on the Control Panel.


Step 3 (Optional) - Firewall/ Proxy Server Ports
Your Firewall / Proxy Server will need the following ports open:

         HTTP Port (80)
         SSL Port (443) and
         64.14.82.137 (www.skillcheck.com)
         64.14.82.140 (webtest.skillcheck.com)
         64.14.82.145 (config.skillcheck.com)
         64.14.82.150 (testing-gateway.skillcheck.com)

         NOTE: It is suggested the following range be open: 64.14.82.137 => 159




www.TotalTesting.com
(Tech Support) 877-496-4200 x3
Hours 9 am – 6pm (EST).
For faster help or after hours email: techsupport@totaltesting.com
Minimum Hardware Requirements for Interactive Tests
The requirements for interactive tests (such as Microsoft Word 2000, Data Entry, Typing or Call Center Listening Skills) are slightly
higher than the requirements for multiple choice tests. If your system does not meet the requirements below, you may experience loss
of data or graphics. Minimum hardware requirements include:


    1.   Internet Connection
            Minimum: 56.6k Dial-up connection or faster
            Recommended: Digital Internet Connection (DSL, Cable Modem, T1 or T3)

    2.   Browser Requirements
           Microsoft Internet Explorer: version 5.0 or higher
           America Online: AOL's browser is not supported. You may connect to the Internet with AOL,
             but then you must minimize AOL's browser and use Internet Explorer 5.0 or higher.
           Important Note Regarding Pop-Up Blockers: Certain pop-up blockers prohibit the launching
             of online testing. If you have Pop-Up Blocking software, please locate the software and
             disable your pop-up blocker.

    3.   CPU
           PC:
             Minimum: Pentium 166 MHz or faster
             Recommended: Pentium III class (~500 MHz) or faster
           Mac: Interactive tests are only supported on Microsoft Windows-capable machines

    4.   RAM
           Minimum: 128 MB or more
           Recommended: 256 MB or more

    5.   Operating System
           Microsoft Windows 98, NT 4.0 or higher
            * Interactive tests are only supported on Microsoft Windows-capable machines *

    6.   Screen Resolution
           800 x 600 or higher

    7.   Java Virtual Machine
           Sun: 1.4.2 or higher
           If you like, you can get Sun Microsystem's Java Virtual Machine by clicking www.java.com. If you are not comfortable
           completing the installation on your own, you may wish to ask a member of your company's Computer Support
           division for help or contact our technical support.

    8.   Additional Requirements for Call Center Tests
           Sound Card
           Speakers or Headphones




         www.TotalTesting.com
         (Tech Support) 877-496-4200 x3
         Hours 9 am – 6pm (EST).
         For faster help or after hours email: techsupport@totaltesting.com
Optimize Your Browser
Not all browsers work optimally with our site, and even the most advanced browsers may require some fine-tuning to optimize the
displays for your computer. If you have any problems, please consult your browser's help file or contact us.

It is crucial that you have all of the following components enabled within your browser:

         Cookies

         All aspects of Java, to include scripting and applets

         Browsing in a new process

         HTTP 1.1

         You may also choose to temporarily disable script debugging before you begin your test. To modify or enable these options,
         please go to "Tools - Internet Options" if you are using Internet Explorer. For help on what these settings do, or for more help
         on how to change them, please view the help file for your browser.

         You can download the latest version of Microsoft Internet Explorer.




Disconnects & Service Disruptions
If you experience a disruption of your Internet service while you are testing, you should be able to re-enter the test you started. If you
have begun a test, but not completed or scored it, you should still be able to have the test scored. Once you re-establish your
connection to the Internet, reconnect to totaltiesting.com/login and enter your eticket. You should be able continue the test at the point
at which you lost connection without any loss of data or progress. However, due to the nature of some tests whose questions must be
answered in one sitting and in a sequential order (such as Typing or Data Entry tests) you may have to begin your test again from the
first question.


Internet Speed
Depending on the time of day and the capability of your Internet Service Provider, you may experience delays in testing. If possible,
avoid taking tests during periods of heaviest Internet usage, usually late afternoon and early evening.

The quality and speed of your computer system and Internet connection will also affect the length of time it takes for each test question
to load. If your test seems frozen between questions, please wait for at least thirty seconds before attempting to close the test. Also, you
may wish to "Refresh" or "Reload" the test question page by using your browser's keyboard shortcut. This should advance you to the
next question.




         www.TotalTesting.com
         (Tech Support) 877-496-4200 x3
         Hours 9 am – 6pm (EST).
         For faster help or after hours email: techsupport@totaltesting.com

								
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