prometrics by lestercaldwell

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									EMEA
Prometric's contact information?

Mail / Courier Address:
Prometric, a part of The Thomson Corporation
Noorderwagenplein 6
8223 AL Lelystad
The Netherlands

E-mail:
Italy: itregi@prometric.com
Netherlands: nlregi@prometric.com
Germany: deregi@prometric.com
French Speaking Countries: frregi@prometric.com
Great Britain, Ireland, and Africa: ukregi@prometric.com
South Africa: saregi@prometric.com
Eastern Europe: eeregi@prometric.com
Scandinavia: scanregi@prometric.com
Spain: frregi@prometric.com
Feedback, Questions, Comments: emea_candidates@prometric.com

Telephone:
+31-320-239-800

Fax:
Main: +31-320-239-826
London and Paris: +31-320-239-825

How do I schedule an exam?

You may schedule through our Web site or call, fax, or e-mail the Regional Registration Center (RRC), located
in Lelystad, The Netherlands from the following countries:
Armenia, Austria, Azerbaijan, Barhain, Belgium, Bosnia and Herzegovina, Brunei Darussalam, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgian Republic, Germany, Greece,
Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakhstan, Kuwait, Latvia, Lebanon, Lithuania, Macedonia,
Malta, Moldova, The Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romania, Russian Federation,
Saudi Arabia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab
Emirates, United Kingdom, Uzbekistan, Yemen, and Yugoslavia.

For all other countries in Europe, the Middle East, and Africa, you must contact the local Authorized Prometric
Testing Center (APTC) of your choice. If you need help locating an APTC, please refer to our Web site or
contact a Customer Service Representative at the Lelystad RRC.

Registrations by Phone:

ORIG -                         DIRECT
                 Toll Free                   Calls answered in the following Languages
COUNTRY                        NUMBER
                 0800 298      +31 320 23
AUSTRIA                                      GERMAN
                 582           9893
                 0800 1 7414                 Choice of Languages:German, French,
BELGIUM                        320 23 9892
                 +31                         English, Dutch, Italian, Spanish
                               +31 320 23
DENMARK          802 40 830                  ENGLISH
                               9895
Eastern Europe   NONE          +31 320 23    ENGLISH
                              9895
                              +31 320 23
FINLAND         800 93343                  ENGLISH
                              9895
                              +31 320 23
FRANCE          0800 807790                FRENCH
                              9899
                0800 1839     +31 320 23
GERMANY                                    GERMAN
                708           9891
                              +31 320 23
IRELAND         1800 626104                ENGLISH
                              9897
                              +31 320 23
Israel          800 9242007                ENGLISH
                              9895
                              +31 320 23
ITALY           800 878441                 ITALIAN
                              9896
                0800          +31 320 23
NETHERLANDS                                DUTCH
                0227584       9890
                              +31 320 23
NORWAY          800 30164                  ENGLISH
                              9895
                00800         +31 320 23
Poland                                     ENGLISH
                4411321       9895
PORTUGAL        0800 203589 +2132023985    ENGLISH
                              +31 320 23
Russia          737 0881                   ENGLISH
                              9895
                              +31 320 23
SPAIN           900 151210                 SPANISH
                              9898
                            +31 320 23
SWEDEN          0200 117023 9895           ENGLISH

                0800 556      +31 320 23   Choice of Languages:German, French,
SWITZERLAND     966           9894         English, Dutch, Italian, Spanish
SOUTH AFRICA    0800 575575 +2711 7130600 ENGLISH
                800           +31 320 23
Turkey                                     ENGLISH
                44914073      9895
UNITED          0800 592      +31 320 23
                                           ENGLISH
KINGDOM         873           9895




What are Prometric's policies and procedures for scheduling, rescheduling, cancellation, and testing?

     •    Candidates should arrive at the testing center at least 15 minutes before the test is scheduled to
          begin.
     •    Candidates will be required to bring two forms of identification to the testing site. One form must be a
          photo ID such as a valid passport or drivers license. The other must have a signature. The test will
          not be delivered without the appropriate form of identification.
     •    Locations where the registration is taken by the site (APTC), the site controls their own schedule. This
          assures that when an APTC Administrator schedules an appointment with a candidate, there is no
          chance of conflict or non-availability. Candidates are required to inform APTCs directly if desiring to
          cancel or change their appointments if they have scheduled their test through an APTC. If you made
          your registration through the RRC, then you would contact the RRC to cancel.
     •    Standard cancellation and reschedule policy in EMEA is two (2) business days in advance of a
          scheduled appointment. Cancellations made with fewer than two business days notice will not be
          eligible for a refund. In this case, the candidate would need to schedule and pay again in order to take
          the exam.


Remember to associate the exam your are registering for with the ExamExpress Program; otherwise
Prometric will not be able to find the exam.

								
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