Repair Facility Performance Report
Repair Facility Performance Report
Business Name Address Telephone Trained Successful Repairs Total Repairs REI
October 2007
If your vehicle failed the Illinois emissions test, it needs to be repaired and re-tested. When you return for a re-test:
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You must bring the Vehicle Inspection Report (failure report), and The Repair Data Section on the back of the Vehicle Inspection Report must be completed, and You must bring receipts for all emissions-related repairs that were done.
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This booklet can help you See page 55 for program changes.
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Decide where to have the vehicle repaired and Answer your questions about the Illinois vehicle emissions test.
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October 2007
Average REI this period: 94 for shops listed in this report, 87 for all shops.
1
Repair Facility Performance Report Contents
October 2007 Successful Total Why Should I Read This Report? ..................................................................................... 2 Business Name Address Telephone Trained Repairs Repairs REI What is a Repair Effectiveness Index? ............................................................................. 2 Suggestions on How to Choose a Repair Facility ............................................................ 2 The Repair Process ........................................................................................................... 3 List of Shops: Northeastern Illinois .................................................................................. 4 List of Shops: Metro East ............................................................................................... 43 List of Shops: Outside of Illinois .................................................................................... 46 ASE, ASA, and AASP .................................................................................................... 47 On-Board Diagnostics .................................................................................................... 48 Readiness Monitors ........................................................................................................ 49 Frequently Asked Questions ........................................................................................... 49 Why Vehicles are Rejected ............................................................................................. 52 Voluntary Test ................................................................................................................. 54 Disclaimer ....................................................................................................................... 54 License Plate Renewal-Based Enforcement of the Vehicle Emissions Test Program ........ 55
Why Should I Read This?
If your vehicle failed an emissions test or was rejected, please take a few moments to review the information in this report. The Illinois Environmental Protection Agency and the Air Team created this report to help you identify a repair facility that can diagnose and repair your vehicle and to answer frequently asked questions about the Illinois vehicle emissions test.
What is a Repair Effectiveness Index?
The Repair Effectiveness Index (REI) is an indication of a shop’s ability to repair a vehicle that failed the enhanced emissions test. It is based on failed emissions test repair data and is calculated by dividing the number of successful failed emissionsrelated repairs by the total number of failed emissions-related repairs done at specific repair facilities. Shops that repaired at least five emissions failures during the last six months and achieved a 75% or greater REI are included in this report. The highest possible REI is 100%. The report is updated quarterly.
Suggestions on How to Choose a Repair Facility
Although motorists are free to choose any repair facility, we recommend you consider having your vehicle repaired by a qualified technician who is trained, experienced, and equipped to repair failed emissions systems. The repair of emissions test failures has emerged as a specialty in automotive repair. Just as all repair facilities do not work on transmissions or do front-end alignments, not all repair facilities work on emissions test failures. The diagnosis and repair of vehicles that fail an emissions test can involve the repair or replacement of multiple components and can be very challenging — even to veteran technicians. Be prepared to take the time necessary to discuss your vehicle’s test results, the shop’s repair procedures, and the potential costs involved. When choosing a repair facility, it’s important to consider: • The repair facility’s Repair Effectiveness Index (or REI) listed in this report. The higher a repair facility’s REI, the more success it has in repairing emissions test failures. Average REI this period: 94 for shops listed in this report, 87 for all shops. 2
• The volume of repairs performed Repair Facility Performance Report by the repair facility, not just the REI. Large 2007 October numbers of repairs and a high REI are generally more indicative ofSuccessful Total a skillful shop. •
Business Name
Whether the shop employs a technician(s) who has successfully completed formal training in diagnosing and repairing vehicles that fail an enhanced emissions test, as indicated in the column titled “Trained”. Whether the shop employs a technician(s) who is certified by the National Institute for Automotive Service Excellence (ASE). Whether the shop has automotive industry affiliations, such as the Automotive Service Association (ASA) or the Alliance of Automotive Service Providers (AASP).
Address
Telephone
Trained
Repairs
Repairs
REI
• •
(Additional information about ASE, ASA, and AASP is provided later in this report.)
The Repair Process
Statistics indicate most emissions failures are not due to engine tune-up parts. The average vehicle owner is probably unable to properly diagnose and repair emissions failures because of the specialized training, experience, and equipment required to repair these vehicles. If your vehicle doesn’t run well, that problem certainly will need to be corrected first. However, many failed vehicles that appear to run well, have higher than normal exhaust emissions. A series of inspections and diagnostics will be necessary before a solution can be determined. In most cases, repair facilities will need to perform several steps just to know where to start. They will need to interpret the Vehicle Inspection Report (VIR) and the Repair Diagnostic Report (RDR) that you received in the test lane, road test the vehicle to check performance, and inspect the vehicle to verify all emissions-control parts are present and appear to be operating. They may need to inspect critical components and take a variety of measurements, depending on the design of the vehicle. This often includes tailpipe emission levels, tune-up specifications (such as ignition timing), on-board computer monitors (such as trouble code memory) and various sensor inputs. It’s also a good idea to research available factory and industry service bulletins and relevant warranty information. That’s a lot for starters, but it avoids guesswork and mistakes. Even then, this may not uncover the exact cause. These steps are intended to document conditions before the repair and reveal systems or components not functioning correctly. Additional testing may be required, and often more than one component is at fault. A number of repair facilities may not be listed in this report, possibly including the shop you regularly use. You should feel free to ask your regular repair shop – or any shop – what experience they have in repairing emissions failures, whether they completed formal training to diagnose and repair emissions failures, and what professional organizations they are members of. It is important you consider all available information before choosing a repair facility.
Once you choose a repair facility: • be sure to mention your vehicle failed an emissions test, and • • give the shop the Vehicle Inspection Report (the failure report), and give the shop the Repair Diagnostic Report.
Average REI this period: 94 for shops listed in this report, 87 for all shops. 3
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Northeastern Illinois
Addison
Dorado’s Auto Repair Marquez Auto Repair Inc Addison Auto Clinic M & N Auto Service Aztec Auto Care Guzman Auto and Tire Auto Plus Inc Krages Mobil Service Center WAR Automotive Engineering B U R Auto Care Jireh Auto Tech Tom’s Garage B & C Auto Repair Lake-Tech Automotive Inc DZ Auto Repair El Chino Auto Repair Hi-Tech Automotive American Auto Repair Centers Inc Hi Tech Tune & Lube 1742 W Armitage Ct 430 W Kay Ave Unit F 25 W Fullerton Ave 621 W Lake St 849 S Westwood Ave Unit B 250 Factory Rd 515 S Grace St 191 E Lake St 1780 W Armitage Ct 1740 Cortland Ct Unit B 430 Kay Ave Unit E 693 S Addison Rd 524 S Westgate Dr 19W507 Lake St 420 Kay Ave Unit B 11 Official Rd 739 W Fullerton Ave Ste E 59 Official Rd 21W020 Lake St 1500 E Algonquin Rd 1650 E Algonquin Rd 771 S Randall Rd 10216 S IL Route 31 1200 Armstrong St 12123 S Pulaski Rd 5227 W 111th St 12735 S Pulaski Rd 26126 W IL Route 173 118 W IL Route 173 40638 N IL Route 83 104 W IL Route 173 315 W Rand Rd 2211 E Oakton St Unit 9 & 10 3450 N Old Arlington Hts Rd 715 E Rand Rd 533 S Arthur Ave 445 S Arlington Heights Rd 400 W Northwest Hwy 2430 E Hintz Rd 630-678-0722 630-458-8166 630-628-8300 630-543-3070 630-628-1373 630-458-9675 630-543-6040 630-832-9800 630-620-1006 630-889-0233 630-458-0802 630-833-2590 630-543-2336 630-543-8228 630-628-1050 630-543-2232 630-543-8990 630-628-0001 630-775-0757 847-658-3800 847-658-9500 847-854-6700 847-854-6906 847-658-7700 708-389-2459 708-499-0802 708-385-3626 847-395-1225 847-395-3600 847-838-6030 847-395-3900 847-392-3505 847-228-9984 847-392-3742 847-398-4645 847-255-1900 847-392-1482 847-394-2666 847-577-6909 847-259-3776 X X X X X X X X X 19 13 12 9 8 7 5 20 24 12 12 10 7 7 6 5 5 4 4 13 12 8 6 16 6 6 10 8 7 5 7 21 15 13 12 11 10 9 9 9 19 13 12 9 8 7 5 21 26 13 13 11 8 8 7 6 6 5 5 13 12 8 6 17 6 6 12 8 7 5 8 21 15 13 12 11 10 9 9 9 100 100 100 100 100 100 100 95 92 92 92 91 88 88 86 83 83 80 80 100 100 100 100 94 100 100 83 100 100 100 88 100 100 100 100 100 100 100 100 100
Algonquin
Algonquin Goodyear Francen & Son Foreign Car Repair Rosen Hyundai of Algonquin Mastertek Teson Automotive Inc
Alsip
Mig’s Transmission Plus Pro Auto G & L Automotive
Antioch
Roy’s Auto Service Raymond Chevrolet Oldsmobile Antioch Muffler & Brake Lyons & Ryan Ford Lincoln Mercury
Arlington Heights
Arlington Performance Center Grand Prix Auto Repair Dakota Auto Repair & Tire Center Casey Automotive Warren’s Car Doctor Ltd Scarsdale Auto Repair Inc Ted’s Auto Repair Wheeling Auto Center
Anthony’s Professional Auto Service 495 S Arthur Ave
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Roto Lincoln Mercury Subaru Mazda 1555 E Rand Rd Arlington Central Autotech Windsor Automotive Arlington Heights Ford Ken’s Arlington Marathon Inc Altimate Trans & Auto Cosentino’s Auto Service Lattof Chevrolet Bill Sullivan Pontiac Inc Bob’s V I P Automotive 1000 S Arlington Heights Rd 1315 E Palatine Rd 801 W Dundee Rd 1706 W Northwest Hwy 1600 N Rand Rd 830 W Northwest Hwy 800 E Northwest Hwy 777 W Dundee Rd 1804 W Northwest Hwy 250 N Ohio St 111 W Benton St 4333 Ogden Ave 544 E Benton St 130 Trask St 4173 Ogden Ave 255 Stuart Av 301 Hill Ave 2888 E New York Ave 9 S IL Route 59 1734 Indian Ave 535 5th Ave 6500 N Lake St 827 Rathbone Ave 1028 Ridgeway Ave 1325 E New York St 2480 S Eola Rd 101 N Highland Ave 1219 E New York St 120 Gale St Unit A 300 W Galena Blvd 1004 Claim St 1027 Claim St 2114 W Galena Blvd 900 S Union St 1005 Rural St 487 Jackson St 135 Trask St 502 Pierce St 441 Hill Ave 1349 E New York St 716 N Lake St 17 S IL Route 59 1221 N Lake St 1621 E New York St
847-255-5700 847-259-2111 847-670-3308 847-870-1300 847-253-9840 847-398-9030 847-577-0060 847-259-4100 847-392-6660 847-398-0080 630-978-0532 630-892-1240 630-851-2500 630-236-9649 630-898-0665 630-851-5700 630-346-9541 630-851-3756 630-898-3118 630-851-3610 630-585-7533 630-898-0052 630-844-9529 630-264-2277 630-892-8022 630-898-9778 630-585-6676 630-896-0606 630-692-0512 630-844-0255 630-896-4213 630-851-3817 630-898-1232 630-906-9200 630-820-8404 630-898-4882 630-692-1301 630-851-3002 630-896-4100 630-851-2633 630-898-0204 630-859-2632 630-851-1212 630-896-0875 630-236-0033 X X X X X X X
8 5 5 16 8 6 5 9 4 6 42 18 16 16 15 13 11 10 10 10 10 9 9 8 8 6 6 5 5 5 5 5 27 18 15 37 14 11 10 8 15 7 13 5 8
8 5 5 17 9 7 6 11 5 8 42 18 16 16 15 13 11 10 10 10 10 9 9 8 8 6 6 5 5 5 5 5 28 19 16 40 15 12 11 9 17 8 15 6 10
100 100 100 94 89 86 83 82 80 75 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 96 95 94 93 93 92 91 89 88 88 87 83 80
Aurora
Premiere Auto Repair Jose’s Truck and Auto Repair Gartner Saab Buick Hyundai George’s Auto Service Navar’s Auto Service Valley Honda Comell’s Auto Repair Escalante’s Auto Repair Firestone Tire & Service Center Sterling Automotive Repairs Inc Varela’s Auto Repair A C Automotive Service Ken’s Auto Repair Marty’s Automotive Whitt Bros Garage Inc Greg’s My Mechanic Inc Meineke Car Care Center Chuck’s Auto Diagnostic Service Eli Auto Repair Hartman Auto Repair Paul & Bill’s Service Center Inc Ramirez Transmission Orozco Services Robinson’s Auto Repair River Plate Auto Auto Servicio Tapia Adrian’s Auto Service Reyes Auto Repair Strada’s Auto Corp Perez Auto Service D & M Discount Muffler Shop Ray’s Auto Service Muffler & Brake Man Meineke Car Care Center Car Credit America
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
AAMCO Transmissions Benton Auto Repair Merlin 200,000 Mile Shop U & I Auto Repair Valasquez Mufflers 4 Less
219 N Lake St 207 W Benton St 390 N Eola Rd 1304 E New York St 702 N Lake St 600 W Northwest Hwy 300 N Hough St 1475 S Barrington Rd 505 W Northwest Hwy 908 S Northwest Hwy 555 S Lake St 213 E Lake St 27 N Batavia Ave 318 First St 40 E Wilson St 271 S Randall Rd 351 S Randall Rd 709 Main St 1998 McKee St 1701 E Wilson St 4820 St Charles Rd 429 Mannheim Rd 1109 Mannheim Rd 4501 Butterfield Rd 4401 St Charles Rd 303 W Grand Ave 313 W Grand Ave 1328 W Irving Park Rd 5746 St Charles Rd 6247 W 26th St 6738 W Ogden Ave 6539 W Ogden Ave 7050 W Ogden Ave 6440 W Ogden Ave 6939 W Roosevelt Rd 6601 W Ogden Ave 6801 W 16th St 1601 East Ave 6324 W 26th St 6339 W 16th St
630-896-5700 630-844-9871 630-978-1499 630-585-9930 630-896-9900 847-381-8850 847-381-9400 847-381-8900 847-382-5400 847-304-8822 630-213-7702 630-837-9092 630-879-0999 630-879-8277 630-879-8799 630-879-9941 630-879-1800 630-879-0252 630-879-1255 630-761-2995 708-547-1366 708-547-7776 708-547-5252 708-547-0475 708-547-7781 630-860-3100 630-860-0400 630-595-4312 708-547-9753 708-637-5222 708-749-1600 708-795-7900 708-484-1200 708-788-7200 708-749-2494 708-749-2240 708-749-3444 708-749-7332 708-788-3700 708-484-8383 X X X X X
4 4 4 4 22 8 5 50 12 4 10 9 20 8 7 6 5 10 8 5 7 7 17 15 6 5 10 7 6 28 14 11 10 9 6 6 12 6 5 4
5 5 5 5 29 8 5 53 14 5 10 12 20 8 7 6 5 11 9 6 7 8 22 20 8 5 12 9 8 28 14 11 10 9 6 6 14 7 6 5
80 80 80 80 76 100 100 94 86 80 100 75 100 100 100 100 100 91 89 83 100 88 77 75 75 100 83 78 75 100 100 100 100 100 100 100 86 86 83 80
Barrington
Wickstrom Ford Lincoln Mercury Barrington Volvo Inc Motor Werks of Barrington Champion Dodge & Chrysler Fischer Motors Inc
Bartlett
G & G Automotive Repair Bartlett Tire Center
Batavia
Citgo Service Center of Batavia First Garage Park & Sons Auto Repair Tuffy Auto Service Center Firestone Auto & Tire Center Ollie’s Garage Inc Avenue Motor Sales Wagner’s Auto Service Inc
Bellwood
Krafftkare Automotive Inc Adam Auto Electric Kwik Stop Muffler & Brakes Quick Service Muffler & Brake Sam’s Auto Service
Bensenville
Larry Roesch Mitsubishi Larry Roesch Volkswagen Metro Trans & Auto Service
Berkeley
Kraft Auto & Tire
Berwyn
26 Auto Repair & Mufflers Automotive Repair Specialists Anderson Bros Ford Jack Phelan Dodge Isuzu Suzuki Mufflers and Brakes 4 Less Gueros Auto Repair Midas Auto Systems Expert J & S Foreign Car Mike’s Auto Repair New Delta Auto Center Inc All-Star Automotive Services Inc
Average REI this period: 94 for shops listed in this report, 87 for all shops.
6
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Bloomingdale
Tuffy Auto Service Center Sam’s Automotive Old Towne Auto Bloomingdale Auto Service 1153 Bloomingdale Rd 250 S Gary Ave #102 128 N Bloomingdale Rd 102 E Lake St 12851 S Western Ave 13864 S Western Ave 12815 S Western Ave 2260 W 127th St 2141 Vermont St 12411 Vincennes Ave 12447 S Western Ave 80 W Old Chicago Dr 491 N Bolingbrook Dr 451 N Bolingbrook Dr 495 W Boughton Rd 109 Park Ct 100 Brook Ct 1330 W Boughton Rd 126 E Barbers Corner Rd 265 S Bolingbrook Dr 485 N Bolingbrook Dr 108 Brook St 489 N Bolingbrook Dr 7215 W 87th St 8406 S Oketo Ave 7337 W 87th St 8205 S Roberts Rd 7217 W 87th St 9059 S Harlem Ave 8410 S Oketo Ave 8508 S 77th Ave 2929 S 18th Ave Ste A 900 Broadview Village Sq 9501 W Ogden Ave 9022 W Ogden Ave 9400 Ogden Ave 915 W Dundee Rd 925 W Dundee Rd 935 W Dundee Rd 55 W Dundee Rd 630-588-8846 630-894-1100 630-307-8280 630-307-1234 708-371-7006 708-388-2885 708-388-5888 708-388-3350 708-653-3788 708-388-3993 708-489-1400 630-679-1482 630-759-4770 630-759-3620 630-759-7300 630-739-6663 630-759-7854 630-771-1919 630-972-1732 630-378-0288 630-759-7229 630-226-5551 630-226-0007 708-430-1855 708-599-8904 708-233-6505 708-924-9686 708-598-3200 708-598-3155 708-430-1444 708-599-8012 708-344-2300 708-343-9881 708-387-1561 708-485-7700 708-485-5266 847-590-6100 847-398-3800 847-394-5100 847-419-9949 X X X X 8 6 5 5 14 10 9 16 16 5 11 12 12 12 10 5 20 10 12 5 4 4 11 22 22 10 6 14 11 9 9 10 10 7 5 6 13 6 29 13 8 6 5 6 14 11 10 18 18 6 14 12 12 12 10 5 21 11 14 6 5 5 14 22 22 10 6 15 12 10 11 10 10 7 5 8 13 6 30 16 100 100 100 83 100 91 90 89 89 83 79 100 100 100 100 100 95 91 86 83 80 80 79 100 100 100 100 93 92 90 82 100 100 100 100 75 100 100 97 81
Blue Island
Ridge Auto Service Center Vargas Muffler & Brake Repair All State Auto Repair Car X Auto Service Dave’s Auto Masters Inc Bob’s Auto Body Mufflers 4 Less & Brakes
Bolingbrook
1st Stop Automotive A-1 Radiator & Auto Service Firestone Complete Auto Care GTM Automotive & Muffler The Auto Shop Bob & Todd’s Auto Care Meineke Car Care Center Auto Tech & Tire Merlin 200,000 Mile Shop AA Automotive & Muffler Inc Brook Court Automotive Manila Automotive Repair
Bridgeview
A & J Automotive Stan’s Auto Repair Frank’s Auto Repair European Auto Werks Motive Auto Repair Bridgeview Auto Repair Burbank’s Complete Auto Truck Tim’s Auto Repair Inc
Broadview
American Car Center Pep Boys Automotive Supercenters
Brookfield
Brookfield Mufflers & Brakes European Japanese Auto Service B & H Auto Center Inc
Buffalo Grove
Arlington Nissan Bob Rohrmans Chrysler Jeep Arlington Toyota Quality Car Center
Average REI this period: 94 for shops listed in this report, 87 for all shops.
7
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Burbank
Pete’s Service Center Auto Rite Co 6717 W 79th St 6241 W 79th St 13901 S Burnham Ave 15W760 N Frontage Rd 535 S Frontage Rd 148 156th St 1920 River Oaks Dr 602 Pulaski Rd 971 Burnham Ave 1774 Sibley Blvd 712 Burnham Ave 1777 River Oaks Dr 281 River Oaks Dr 175 W North Ave 190 S Gary Ave 980 Army Trail Rd 205 E Kehoe Blvd Ste 5 254 Commonwealth Dr 852 W Army Trail Rd 1N365 Gary Ave 303 Village Dr 1695 Elgin Rd 20 S Western Ave 8 S Western Ave 13 W Main St 1 LW Besinger Dr 112 Crystal St 60 Crystal St 126 Jandus Cut Off Rd 251 Jandus Rd 2100 S Ashland Ave 3055 W Devon Ave 1831 N Western Ave 4236 S Western Ave 2330 S Rockwell St 3929 E 106th St 4418 W Ogden Ave 1850 W 33rd St 708-598-6968 708-599-6633 708-868-6000 630-655-1296 630-920-1700 708-891-9820 708-862-0700 708-891-9876 708-862-0088 708-862-7470 708-891-3640 708-891-5400 708-868-2000 630-682-9200 630-653-2336 630-830-5900 630-668-6530 630-653-4940 630-372-2280 630-665-7127 630-462-5330 847-844-7439 847-426-3330 847-428-5330 847-426-4433 847-844-7570 847-639-8866 847-639-1150 847-639-2600 847-462-0970 312-243-9090 773-262-6699 773-235-4600 773-579-0210 773-247-1981 773-768-8429 773-762-6268 773-247-9318 X X X X X X X X X X X X X 26 7 15 9 4 8 8 5 5 18 18 9 7 14 12 11 6 6 8 8 4 15 7 5 10 4 14 8 5 7 248 192 87 85 60 49 48 42 26 7 17 9 5 8 8 5 5 20 20 10 8 14 12 11 6 6 9 9 5 15 7 5 12 5 14 8 5 8 248 192 87 85 60 49 48 42 100 100 88 100 80 100 100 100 100 90 90 90 88 100 100 100 100 100 89 89 80 100 100 100 83 80 100 100 100 88 100 100 100 100 100 100 100 100
Burnham
Ranshell Automotive Inc
Burr Ridge
B & E Auto Burr Ridge Car Care Inc
Calumet City
Grelecki’s Automotive River Oaks Toyota Scion Inc Blair’s Marathon Service Southeast Auto Service Center Inc Auto Clinic & Muffler Shop R M G Auto Center River Oaks Lincoln Mercury River Oaks Ford Inc
Carol Stream
Joe Cotton Ford Bartel’s Auto Clinic Army Trail Tire & Service Center Kehoe Automotive Inc Nolte’s Auto Repair Inc Merlin 200,000 Mile Shop North Gary Auto Repair Star Performance Inc
Carpentersville
Amigo Transmission Plus Midas Auto Systems Experts Merlin 200,000 Mile Shop VP Automotive Torres Auto Repair
Cary
Cary Tire & Auto Center Cary Grove Automotive J & S Ultimate Automotive Inc Perfect Auto Service
Chicago
Teloloapan Muffler & Brake #2 Inc Factory Muffler Complete Auto Delgado’s Muffler & Brake Shop Inc Jalisco Auto Service Teloloapan Muffler & Brake #1 Inc Millennium Muffler & Brakes Standard Generator Service Inc Rojas Auto Service
Average REI this period: 94 for shops listed in this report, 87 for all shops.
8
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Andre’s Auto Service Hollywood Services Inc Autotime Kar Kare Service Ted’s Auto Clinic Inc Corral Auto Service Martinez Auto Repair Rally Auto Repair #2 Meca Mex Auto Service California Auto Clinic Andrade Auto Repair Cermak Auto Center Austin Auto Repair Dos Hermanos Auto Repair Inc Sinclair’s Auto Clinic Inc Politois Muffler & Auto Repair Zepeda’s Auto Repair Stealth Auto Chavez Auto Repair Galeno’s Auto Repair Moses Auto Repair Napleton’s Northwestern Chrysler Al Medina Auto Repair Archer Trans Specialist Inc Jacobs Twin Auto Plaza Fernandez Mechanic Service Inc Marvins Auto Repair Mid Town Toyota Beverly Hills Garage Casas Caidas Couret Auto Repair Dakha’s Auto Repair Inc Kar-Tech Auto Service Lee’s Elston Auto Service Pete’s Auto Service Nortown Automotive Service Repair Accurate Repairs Brachs Auto Center Inc Jerry’s Auto Repair Maltos Auto Service Inc Master Auto Service Inc Sun Auto Incorporated Sun Auto Service Inc USA Muffler & Brake Shop Pieza Automotive Quiet Muffler & Brake Service Tandil Auto Services
2511 N Pulaski Rd 5656 N Western Ave 3430 W 47th St 7455 S Exchange Ave 7850 W Addison St 2256 S Kedzie Ave 2625 W 47th St 4322 S Western Ave 2131 W 51st St 3215 N California Ave 4437 W Armitage Ave 2908 W Cermak Rd 7300 W Belmont Ave 4318 S Western Ave 10358 S Kedzie Ave 4300 W Grand Ave 3061 W Armitage Ave 8059 S Vincennes Ave 3800 W Armitage Ave 6327 W Grand Ave 3256 W Cermak Ave 6116 N Western Ave 5410 N Broadway St 4825 S Archer Ave 6720 W Grand Ave 5229 S Kedzie Ave 1828 W Belmont Ave 2700 N Cicero Ave 2043 W 95th St 3368 N Pulaski Rd 1701 Devon Ave 2225 W Devon Ave 1401 N Augusta Blvd 4421 N Elston Ave 7800 S Kedzie Ave 1311 W North Ave 6233 N Western Ave 10333 S Western Ave 3250 N Sheffield Ave 2735 W Lawrence Ave 3270 S Archer Ave 1125 S Western Ave 3201 N Damen Ave 11044 S Western Ave 5344 S Archer Ave 4492 S Archer Ave 3555 N Oak Park Ave
773-772-0648 773-561-9458 773-376-4264 773-721-2401 773-625-7360 773-762-5558 773-247-7336 773-847-2336 773-737-3277 773-478-8206 773-276-4683 773-277-4490 773-889-1111 773-579-1515 773-238-6660 773-235-9394 773-486-1772 773-651-4021 773-276-4538 773-637-4681 773-521-5665 773-334-3400 773-334-0702 773-890-0808 773-889-3030 773-476-9660 773-296-2584 773-622-6300 773-238-0540 773-283-0509 773-764-1944 773-743-7150 773-276-0611 773-481-1000 773-476-1433 773-276-2884 773-973-5000 773-238-0606 773-327-4409 773-271-8310 773-523-8299 312-243-6614 773-477-2677 773-238-1333 773-735-1772 773-579-1417 773-736-9193 X X X X X X X X X X X X
33 32 31 28 28 27 27 27 26 25 24 24 23 21 21 20 20 18 17 17 17 17 16 16 16 15 15 15 14 14 14 14 14 14 14 13 12 12 12 12 12 12 12 12 11 11 11
33 32 31 28 28 27 27 27 26 25 24 24 23 21 21 20 20 18 17 17 17 17 16 16 16 15 15 15 14 14 14 14 14 14 14 13 12 12 12 12 12 12 12 12 11 11 11
100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Average REI this period: 94 for shops listed in this report, 87 for all shops.
9
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
American Imports Augusta Paulina Service Station Brighton Automotive Inc Car X Auto Service Carr’s Honda Full Services Hi-Tech Auto Group Inc Illinois Starter & Electric Ralph’s Auto Repair Richards Auto Saabtech Inc Tonys Auto Repair Corp A-B Marathon Abram Auto Repair Auto Care Express Express Auto Service Howard Auto Service Lou’s Auto Repair Lucas Vehicle Brake & Alignment Mt Greenwood Automotive Supply Premier Chrysler Jeep R Auto Force Right Way Service Stanley’s Automotive Corp Windy City Honda A & G Auto Specialist Inc Andrew’s Super Auto Repair Bridgeport Transmission Specialist Bruce’s Automotive Cheap & Quick Jacob’s Auto Repair Kurek Brothers Service Center M Q Transmission Inc Manny’s Auto Service Norman International Auto Repair Oz Automotive Pete’s Auto Clinic Top of the Line Auto Valdez Auto Repair Xcellent Tires & Services Am/Pm Marathon Car X Auto Service Fast Auto Repair Fulton & Des Plaines Grace Automotive Inc Jalisco Auto Repair Jalpa Auto Repair John’s Service Center
4028 N Kedzie St 1700 W Augusta Blvd 3967 S Archer Ave 5150 N Western Ave 6600 N Western Ave 3350 N Elston Ave 4919 W Diversey Ave 2323 W 47th St 1824 W 17th St 3056 W Lawrence Ave 1419 W Shakespeare Ave 4942 W North Ave 5550 N Ashland Ave 6150 N Clark St 5753 W North Ave 5374 N Elston Ave 2857 W Howard St 2641 W 71st St 3501 N Western Ave 10319 S Kedzie Ave 6940 W Grand Ave 4230 N Pulaski Rd 3912 N Damen Ave 6001 W Montrose Ave 4950 S Pulaski Rd 3301 W Augusta Blvd 4300 W 63rd St 936 W 31st St 5737 N Northwest Hwy 5912 W Addison St 6301 S Kostner Ave 3425 W 11th St 5626 N Western Ave 3224 N Elston Ave 3100 W Montrose Ave 823 N Western Ave 3426 W Bryn Mawr Ave 2317 W 18th St 3108 N California Ave 6233 N California Ave 335 N Ogden Ave 1314 W Grand Ave 4239 W 26th St 225 N Des Plaines St 3756 N Pulaski Rd 8444 S Kedzie Ave 10336 Indianapolis Blvd 6301 S Major Ave
773-588-8002 773-486-9768 773-523-1200 773-275-0616 773-274-7777 773-583-4700 773-385-5302 773-376-7716 312-226-1155 773-478-1630 773-525-7222 773-237-9442 773-784-6400 773-262-0697 773-622-4900 773-205-2262 773-262-7193 773-471-2666 773-528-2212 773-779-3144 773-745-4600 773-427-5211 773-549-9078 773-685-4861 773-582-5000 773-276-1980 773-581-8620 312-842-1887 773-594-0034 773-286-6682 773-884-0500 773-238-0085 773-275-8710 773-539-2557 773-588-4400 773-235-2423 773-463-4411 312-226-6681 773-509-1893 773-743-8800 312-243-0699 312-243-3111 773-257-8998 312-263-9872 773-545-6770 773-925-9625 773-768-7003 773-735-7242 X X X X
10 10 10 10 10 10 10 10 10 10 10 10 9 9 9 9 9 9 9 9 9 9 9 9 9 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 7 7 7 7 7 7 7 7
10 10 10 10 10 10 10 10 10 10 10 10 9 9 9 9 9 9 9 9 9 9 9 9 9 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 7 7 7 7 7 7 7 7
100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Average REI this period: 94 for shops listed in this report, 87 for all shops.
10
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Manicke’s Service Station Inc Midas Auto Service Experts Omar Auto Repair Prestige Auto Service Inc Albany Park Auto Clinic Auto Plus of Chicago Aztek Automotive B & G Automotive Car Repair Inc Central Auto Care E K Automotive Ltd Floudas Automotive Four Star Auto Franks III Auto Repair Gabriel Auto Repair Haas Inc Lynch Chrysler Jeep Ford Martin Auto Electric Militos Mobil Moreno Motors Perillo Lincoln Mercury Saab Permex Car Care Rene’s Auto Parts & Service South Chicago Nissan T & L Auto Rebulders Tino’s Auto Service Transtastic AAMCO Transmissions AAMCO Transmissions Addison & Laramie Shell Inc Advanced Auto Service Arya Auto & Body Shop Berna Auto Tech Best Bet Tire Services Big City Motors BJ’s U Joint Inc Central & Caldwell Service Inc Chicago Auto Center Cicero Auto Repair Deluxe Auto Diversey Ignition Co E & J Foreign Cars Ltd Elite Import Sales & Service Elo’s Car Care Fleet Service G & L Automotive Service Gonzalez General Auto Repair Goodyear VIP Tire Center
5800 W Belmont Ave 158 W Grand Ave 2520 W 59th St 4301 N Central Ave 3848 W Lawrence Ave 4460 N Elston Ave 6425 S Pulaski Rd 4550 N Elston Ave 2200 N Central Ave 3011 N Central Ave 6600 N Ogallah Ave 5035 W Lawrence Ave 3914 N Milwaukee Ave 7347 W Irving Park Rd 10174 S Indianapolis Ave 4179 W Montrose Ave 5201 W Irving Park Rd 2116 S California Ave 1106 W Fullerton Ave 4637 S California Ave 1111 W Diversey Pkwy 4813 S Pulaski Rd 717 S Western Ave 7410 S Western Ave 1803 N Sawyer Ave 2056 W 51st St 3717 N Ashland Ave 9330 S Halsted St 6737 S Western Ave 5201 W Addison St 5401 N Kedzie Ave 6707 N Clark St 4935 W 63rd St 5143 W Grand Ave 3800 W 79th St 3820 N Harlem Ave 6301 N Central Ave 315 S Green St 3739 N Cicero Ave 5928 S Western Ave 4857 W Diversey Ave 4245 N Western Ave 4048 N Elston Ave 4129 N Western Ave 1005 W Huron St 9920 S Walden Pkwy 4815 W Lake St 5301 S Archer Ave
773-777-6555 312-670-2505 773-434-5523 773-481-0949 773-588-5218 773-794-0112 773-735-3388 773-545-1777 773-622-3500 773-282-1466 773-774-7680 773-777-3339 773-286-4554 773-589-2566 773-721-3311 773-685-5453 773-777-2000 773-376-3982 773-248-0414 773-523-5277 773-883-2960 773-247-7690 312-666-7950 773-776-8200 773-772-3302 773-778-5790 773-661-5100 773-233-2274 773-778-4700 773-545-9544 773-866-1999 773-764-3232 773-582-8018 773-889-8473 773-582-0183 773-625-2322 773-763-3650 312-648-0632 773-202-0097 773-476-1309 773-637-7760 773-588-6631 773-588-9622 773-463-4600 312-243-8077 773-238-1416 773-287-9254 773-767-6800
X
7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6
7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5
100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
X
6 6 6 6 6 5 5 5 5 5 5 5 5
X
5 5 5 5 5 5 5 5 5 5 5 5
X
5
Average REI this period: 94 for shops listed in this report, 87 for all shops.
11
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
J W Auto Service 2 K & K Auto Body Rebuilders Inc M D Auto Repair Marek’s Auto Inc Midway Ford Milwaukee Diagnostic Center Inc Muffler for Less Nick & Denny’s Auto Repair Nortown Service Inc Pete’s Auto Repair Polstar Auto Quick Fix Muffler & Brake Sati Auto Repair Stokes Auto Service Supreme Auto V & M Auto Davila Auto Service Classic Car Inc Oil Plus Garcia Auto Service Rogers Auto Group Star Auto Mid City Nissan-Subaru Sparks Computerized Car Care Servi-Land Auto Repair Armando’s Auto Repair ASC Automotive Service Center Erazo Auto Service Inc Reliable Auto Repair Center Techicentro Automotriz Inc Chicago North Side Toyota Scion Katt’s Muffler & Auto Repair Pete’s Automotive Inc Quality Auto Repair American Auto Service Inc Gordon’s Auto Repair Gonzalez Service Station Zacatecas Auto Repair Pep Boys Automotive Supercenters Molina Auto Repair National Auto Repair Inc A & K Auto Mechanic & Body Shop Jaimes Auto K-D Auto Service Midwest Muffler & Auto Works Perillo BMW Inc City Volkswagen McGrath Lexus of Chicago
6110 N Milwaukee Ave 5826 W 65th St 4721 S Halsted St 3749 N Cicero Ave 4400 S Archer Ave 5605 N Milwaukee Ave 3349 N Damen Ave 8217 S Pulaski Rd 6251 N California Ave 4603 N Pulaski Rd 2930 N Cicero Ave 7600 S Halsted St 6147 N Broadway St 700 W 43rd St 3067 N Harlem Ave 2657 S Kedzie Ave 2114 S Ashland Ave 4711 S Western Blvd 3400 W Peterson Ave 4055 W Armitage Ave 2720 S Michigan Ave 5000 N Clark St 4444 W Irving Park Rd 7259 W Irving Park Rd 2500 S Pulaski Rd 5310 W Diversey Ave 10124 S Indianapolis Ave 5818 W Fullerton Ave 3401 N Ashland Ave 3017 W 26th St 5625 N Broadway St 6757 W Belmont Ave 5413 W Higgins Ave 5958 W Montrose Ave 5524 W Fullerton Ave 7319 S Western Ave #21 2700 S Lawndale 3818 S Kedzie Ave 2604 N Elston Ave 5717 W Grand Ave 3323 N Harlem Ave 2515 S Halsted St 3050 W 59th St 6419 N California Ave 4519 W Belmont Ave 1035 N Clark St 5330 W Irving Park Rd 1250 W Division Ave
773-774-5605 773-735-0118 773-268-3750 773-286-6635 773-847-7200 773-775-5256 773-348-2955 773-581-6925 773-262-3760 773-267-6228 773-282-9967 773-723-8599 773-761-6611 773-523-7840 773-745-4660 773-254-7926 312-226-7393 773-843-0700 773-866-1666 773-276-7727 312-225-4300 773-561-9533 773-282-6200 773-625-5000 773-762-4473 773-777-7989 773-721-9596 773-237-0322 773-935-3355 773-579-0118 773-728-5000 773-745-0708 773-725-3030 773-685-4636 773-804-9040 773-778-6200 773-277-2811 773-927-2797 773-395-4444 773-637-6057 773-481-0606 312-674-0995 773-436-8095 773-274-8601 773-725-4666 312-269-1111 773-794-7800 773-342-6300 X X X
5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 99 37 35 33 26 26 24 37 21 20 19 19 19 19 18 30 17 17 16 16 15 15 27 14 14 13 13 13 13 13 35 22
5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 102 38 36 34 27 27 25 39 22 21 20 20 20 20 19 32 18 18 17 17 16 16 29 15 15 14 14 14 14 14 38 24
100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 97 97 97 97 96 96 96 95 95 95 95 95 95 95 95 94 94 94 94 94 94 94 93 93 93 93 93 93 93 93 92 92
Average REI this period: 94 for shops listed in this report, 87 for all shops.
12
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
G & T Auto Specialists M & R Import Car Service Ogden Automotive Center Pilsen Auto Transmission A K Auto Service Inc Bestway Auto Repair Car X Auto Service Everis Automotive Service Motor Works Howard Orloff Jaguar Volvo Tony’s Auto Repair Automotive Technicians Service El Amigo Auto Service Grossinger City Toyota Scion Lincoln Square Service Progressive Auto Service Value Services Halsted Auto Diagnostic Clinic Inc M & R Auto Repair Inc Toyota Scion on Western 26th Street Swift Car Care Acorn Tire All Tech Auto & Truck Repair Inc K & R Auto Sales Certified Auto Repair Fletcher Jones Imports Raul’s Auto Service Santos Auto Repair Inc # 1 Irvin’s Auto Care Inc Joyce Ford Inc Norm’s Automotive Clinic Inc Alex Auto Repair Car X Service Systems Carolina Auto Repair Davids Auto Repair Euro Auto Plex Gillespie Pontiac Hugo’s Auto Repair Mid City Lincoln-Mercury Velasquez Mufflers for Less Complete Auto Service Herman’s Auto Repair Al Medina Auto Repair High Tech Auto Service Ticos Auto Repair Inc Jaime Auto Service Jasson Auto Repair
2639 W Division St 1951 N Sheffield Ave 430 N Ogden Ave 3549 W Cermak Rd 4747 N Pulaski Rd 6859 S Damen Ave 3244 W Irving Park Rd 3613 N Harlem Ave 4836 W Fullerton Ave 1924 N Paulina St 5824 W Grand Ave 3017 W Irving Park Rd 3059 S Kostner St 1233 N Wells St 2201 W Lawrence Ave 3535 W Montrose Ave 6040 N Broadway St 9948 S Halsted St 4892 W Grand Ave 6941 S Western Ave 3246 W 26th St 6200 N Lincoln Ave 3635 N Kedzie Ave 2521 S Archer Ave 8256 S Pulaski Rd 1111 N Clark St 2328 W Nelson Ave 3050 S Christiana Ave 8012 S Stony Island 2401 S Michigan Ave 5943 N Lincoln Ave 4809 S Winchester Rd 2509 N Ashland Ave 5663 N Mason Ave 4146 S Western Ave 1533 N Ashland Ave 6603 S Western Ave 2009 N Kedvale Ave 4330 W Irving Pk Rd 2600 N Laramie Ave 4542 S Western Ave 4957 S California Ave 4876 N Clark St 5420 N Elston Ave 2844 N Kedzie Ave 6010 S Archer Ave 4555 W 59th St
773-227-7933 773-528-9841 312-421-4141 773-542-0884 773-267-4447 773-476-3335 773-463-4169 773-481-1771 773-622-0200 773-227-3200 773-836-8700 773-463-0707 773-890-9370 312-707-9500 773-561-6358 773-539-5060 773-764-0550 773-233-3250 773-622-1878 773-776-4016 773-927-6540 773-539-2970 773-463-3173 312-328-1450 773-889-6395 773-582-6223 312-944-0500 773-556-9793 773-247-1001 773-721-7155 312-842-4200 773-271-2600 773-593-3661 773-348-7912 773-631-7765 773-733-5555 773-235-0176 773-434-8200 773-342-5350 773-286-6000 773-889-5700 773-254-2241 773-778-0007 773-739-0300 773-205-0900 773-235-3323 773-582-5524 773-581-3519
X X X
12 12 12 12 11 11 11 11 11
13 13 13 13 12 12 12 12 12 22 22 11 11 11 11 11 11 30 20 20 10 10 10 10 10 37 27 19 19 18 18 18 9 9 9 9 9 9 9 9 9 26 24 17 17 17 16 16
92 92 92 92 92 92 92 92 92 91 91 91 91 91 91 91 91 90 90 90 90 90 90 90 90 89 89 89 89 89 89 89 89 89 89 89 89 89 89 89 89 88 88 88 88 88 88 88
X
20 20 10 10 10 10 10
X
10 27 18 18 9 9 9 9 9 33 24 17 17 16 16 16 8
Pep Boys Automotive Super Centers 6811 W Grand Ave
X
8 8 8 8 8 8 8 8 23 21 15 15 15 14 14
Average REI this period: 94 for shops listed in this report, 87 for all shops.
13
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Altamarino Auto Repairs Ampo Service Barry Auto Repair Car X Auto Service Castillo Auto Repairs Eliot’s Complete Auto Repair Shop Gillespie Chrysler Hombertos Auto Lopez Reparacion de Autos Midas Auto Systems Experts Pan Americana Auto Parts Precision Auto Repair R P Automotive Woodlawn Auto Care Inc Meineke Car Care Center Best Auto Service Bob & Son Car Care Center Brakes 4 Less C & R Tire & Automotive Inc Car-X Auto Service Dependable Auto Repair Inc Ernie’s Local Automotive Inc European & American Motor Repair F & L Automotive Incorporated M & R Auto Service Inc Maganas Auto Repair Max’s Towing McCarthy Ford S & T Auto Repair Inc Swift Car Care Inc Vazquez Auto Electric D & A Auto Repair Ashland Tire & Auto Chicago Ave Swift Car Care Reliable Auto Repair ABM Auto Service Inc Garcia’s Car Repair Guero’s Auto Repair Saturn of Chicago Sevilla’s Auto Service Walter’s Auto Service C & J Auto Repair AB & S Auto Service Inc Dagostino Auto Service Dankha’s Auto Repair Hernandez Auto Repair Lucha’s Auto Ridge & Devon Shell Service
3917 S California Ave 3555 W Belmont Ave 3019 W Montrose Ave 2737 N Central Ave 3685 W Grand Ave 3658 N Lincoln Ave 9229 S Ashland Ave 3859 S Halsted St 1702 W 19th St 1717 N Clybourn Ave 5430 S Ashland Ave 3034 N Central Ave 3652 N Milwaukee Ave 1123 E 95th St 10716 S Western Ave 6435 N Harlem Ave 345 W 31st St 6130 N Clark St 6800 W 63rd St 5418 S Pulaski Rd 3314 W 47th St 6424 W Higgins St 3541 N Lincoln Ave 3444 W Montrose Ave 8300 W Irving Park Rd 3929 W Fullerton Ave 2007 S Racine Ave 11400 S Pulaski Rd 3840 N Kilbourn Ave 4456 S Ashland Ave 3414 W 31st St 4646 S Western Ave 3737 N Ashland Ave 1710 W Chicago Ave 4168 W Ogden Ave 5434 N Clark St 4918 W Armitage Ave 6868 N Ravenswood 5515 W Irving Park Rd 4635 N Milwaukee Ave 3301 W 59th St 707 W 119th St 4641 W Maypole St 7130 N Western Ave 6700 N Clark St 5447 N Broadway St 3535 E 100th St 6401 N Ridge Blvd
773-927-9573 773-588-6060 773-478-3041 773-889-6311 773-486-3200 773-935-2400 773-238-8313 773-254-2907 312-421-4625 312-642-0455 773-776-1100 773-622-3311 773-794-8004 773-374-1100 773-779-4300 773-467-4301 312-842-1952 773-761-3566 773-229-0165 773-581-7191 773-523-7225 773-763-4488 773-929-4288 773-478-1104 773-625-8592 773-235-4816 312-829-5744 773-239-7900 773-286-7686 773-890-4300 773-523-9600 773-927-7764 773-549-0084 312-733-7003 773-277-4330 773-878-5530 773-836-2100 773-743-1528 773-282-9000 773-794-8636 773-476-0737 773-264-6070 773-379-0041 773-274-4340 773-508-0802 773-728-4232 773-731-6260 773-262-1432 X X X X
7 7 7 7 7 7 7 7 7 7 7 7 7 25 18 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 46 22 17 17 11 11 11 11 31 16 24 10 10 10 10 10 10
8 8 8 8 8 8 8 8 8 8 8 8 8 29 21 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 54 26 20 20 13 13 13 13 37 19 29 12 12 12 12 12 12
88 88 88 88 88 88 88 88 88 88 88 88 88 86 86 86 86 86 86 86 86 86 86 86 86 86 86 86 86 86 86 85 85 85 85 85 85 85 85 84 84 83 83 83 83 83 83 83
Average REI this period: 94 for shops listed in this report, 87 for all shops.
14
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Auto Repairs 4 Less D’Andrea Buick Diaz Auto Service Elite Truck Rental Firestone Tire & Service Centers Joy Auto Repair Service Mario’s Auto Repair Inc Medina’s Auto Repair New World Foreign Auto Repair O K Auto Repair Pipe Rx Discount Muffler & Brake Ray’s Auto Center Spiro’s Auto Better West Auto Repair Inc America Auto Repair A & A Auto Car X Auto Service Ced’s Auto Service E & T Discount Mufflers & Brakes Lawrence & Ashland Certified Auto Pepe’s Mufflers Inc Pulaski Automotive Inc Z R J Auto Clinic Inc Auto Electronics Jimmy’s Auto Repair Axtmann Auto Collision Expert Midwest Auto Center Inc Halsted & Wrightwood Shell Primos Auto Repair Top of the Line Auto Clinic Velasquez Mufflers for Less Abel’s Auto Repair Africa Auto Repair & Body Shop Alex Auto Repair Araral Auto Repair Auto Werks Inc B & J Auto Repair Chicago Import Services Danny’s Auto Repair De Luna Muffler & Auto Service Fullerton Shell Grand Service Center Hernandez Auto Repair of Chicago Howard Autobody and Repairs Hunter Auto Repair Lee’s Foreign Car Service Inc Maggio Auto
1828 N Irving Park Rd 7051 S Western Ave 1604 N Kedvale Ave 265 N Western Ave 5215 N Milwaukee Ave 10001 S Halsted St 4401 W 47th St 3000 S Christiana Ave 3010 W Irving Park Rd 4939 N Elston Ave 9644 S Halsted St 10601 S Avenue O 2814 N Laramie Ave 5835 W Grand Ave 3543 W 63rd St 3104 W Montrose Ave 10157 S Western Ave 3940 W Grand Ave 4801 W Foster Ave 4757 N Ashland Ave 2560 S Blue Island Ave 6200 S Pulaski Rd 2545 W Chicago Ave 4400 W Ogden Ave 4034 W 63rd St 5500 N Northwest Hwy 2637 W 47th St 3400 W Armitage Ave 2600 N Halsted St 6969 N Ravenswood Ave 4719 W Chicago Ave 2912 N Central Park Ave 9070 S Chicago Ave 4912 N Clark St 936 W 31st St 3960 W Irving Park Rd 1123 W Rosemont Ave 568 E 115th St 2220 N Clybourn Ave 5614 W Grand Ave 1830 W 69th St 6001 W Fullerton Ave 5900 W Grand Ave 4501 W Lawrence Ave 2255 W Howard St 6343 W Grand Ave 727 S Jefferson St 4008 N Ravenswood Ave
773-880-0144 773-776-0500 773-252-3063 312-942-1001 773-286-1017 773-298-8601 773-523-5770 773-376-6515 773-267-5454 773-286-2283 773-779-7473 773-734-9424 773-777-6185 773-637-6901 773-471-9799 773-539-6300 773-233-3178 773-384-3646 773-545-7500 773-989-0444 773-847-3356 773-585-2101 773-772-6360 773-762-4400 773-884-0364 773-763-8333 773-523-1249 773-227-5625 773-327-6652 773-381-7841 773-261-8510 773-227-6666 773-640-0130 773-561-7771 312-225-4080 773-463-4755 773-465-4744 773-821-5314 773-975-8991 773-836-4673 773-778-0170 773-889-2738 773-889-5858 773-205-3433 773-262-3550 773-627-6248 312-663-0823 773-732-5393 X X X
5 5 5 5 5 5 5 5 5 5 5 5 5 28 14 9 9 9 9 9 9 9 9 25 16 12 12 12 8 8 8 8 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
6 6 6 6 6 6 6 6 6 6 6 6 6 34 17 11 11 11 11 11 11 11 11 31 20 15 15 15 10 10 10 10 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5
83 83 83 83 83 83 83 83 83 83 83 83 83 82 82 82 82 82 82 82 82 82 82 81 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80 80
Average REI this period: 94 for shops listed in this report, 87 for all shops.
15
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Mufflers 4 Less NAPA Near West Auto P & S Auto Repair Inc Perfect Auto Service Inc Reds Check Point Robbins Service Station Roman Auto Shop Servicio Martinez Sistema Muffler & Brake W & J Auto Yousef Auto Service Z Frank Chevrolet Asad Auto Repair AAA Muffler & Brakes Richard’s Service Center Tino Torres Auto Repair Velasquez & Son Muffler Shop Frank’s Service Center Aral Auto Bys Service Center Carfix Auto Center Darrus Automotive JC Auto Repair King Transmission Luis Automotive Midwest Car Care O K Auto Olvin Service Station Payless Muffler & Brake Skyway Chevrolet Victor’s Auto Repair Whispering Muffler & Brake Logan Square Auto Repair North Park Auto Service Inc Pep Boys Super Center Firestone JC Auto Repair Sanchez Auto Service Ace Muffler & Brake Shops Inc Astro Auto Service Inc Bucaro Brothers Auto Service Car One Auto Repair & More Espo’s Auto Service Inc J C Auto Rebuilders L & L Auto Service Inc New Clark Auto Peterson Car Care Value Plus
2934 W 63rd St 1909 W Grand Ave 6002 W Diversey Ave 2374 N Elston Ave 12535 S Halsted St 3238 W Ogden Ave 4339 W Diversey Ave 3619 W Armitage Ave 3701 W Armitage Ave 75 E 71st St 4317 N Western Ave 6060 N Western Ave 8100 S Kedzie Ave 3751 W North Ave 3125 W Devon Ave 2601 N Laramie Ave 2335 S Western Ave 2801 W Armitage Ave 2800 W Lawrence Ave 3001 W Belmont Ave 3555 W Foster Ave 4378 W 26th St 4379 W Ogden Ave 4152 W Grand Ave 1419 W Howard St 4543 N Pulaski Rd 1712 W Pratt Blvd 1654 N Kedzie Ave 6024 S Western Ave 8650 S Commercial Ave 2109 W Chicago Ave 4258 N Elston Ave 2442 N Milwaukee Ave 5033 N Kedzie Ave 5959 S Western Ave 909 W North Ave 2415 W Homer St 1170 W Cullerton St 7157 W Irving Pk Rd 4956 W Belmont Ave 2707 N Ashland Ave 3042 S Quinn St 2345 N Neva Ave 7057 N Clark St 4142 N Western Ave 5006 N Clark St 2002 W Peterson Ave 4321 N Western Ave
773-434-4304 312-226-7899 773-889-8595 773-772-8929 773-928-0066 773-762-4692 773-395-7906 773-489-1161 773-235-5155 773-723-7441 773-588-2917 773-465-2000 773-737-1111 773-365-1200 773-743-1171 773-889-4329 773-523-0495 773-278-4555 773-506-0166 773-539-9474 773-279-9914 773-522-2486 773-762-4249 773-384-9500 847-217-8760 773-509-1477 773-274-2737 773-342-1455 773-471-6000 773-449-5000 773-278-8365 773-866-2388 773-772-1639 773-279-0700 773-776-9477 312-787-8828 773-489-6653 312-243-8920 773-282-1444 773-283-8336 773-472-6150 312-842-5022 773-745-0600 773-465-2920 773-866-1705 773-784-8268 773-973-3733 773-583-5663 X X X
4 4 4 4 4 4 4 4 4 4 4 4 15 11 11 11 11 14 7 7 7 7 7 7 7 7 7 7 7 7 7 7 10 10 10 12 9 9 6 6 6 6 6 6 6 6 6 6
5 5 5 5 5 5 5 5 5 5 5 5 19 14 14 14 14 18 9 9 9 9 9 9 9 9 9 9 9 9 9 9 13 13 13 16 12 12 8 8 8 8 8 8 8 8 8 8
80 80 80 80 80 80 80 80 80 80 80 80 79 79 79 79 79 78 78 78 78 78 78 78 78 78 78 78 78 78 78 78 77 77 77 75 75 75 75 75 75 75 75 75 75 75 75 75
Average REI this period: 94 for shops listed in this report, 87 for all shops.
16
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Chicago Heights
Imperial Automotive Inc Ulloa Mufflers Cliffs Auto Repair Rees Automotive Service Inc Midas Auto System Experts Auto Clinic 1015 S Halsted St 131 S Halsted St 3029 Jackson Ave 550 W 14th Pl 656 W 14th St 599 S Halsted St 10003 S Harlem Ave 6326 W 111th St 10125 S Harlem Ave 10100 Ridgeland Ave 5733 W 16th St 6045 W Ogden Ave 3120 S Austin Blvd 5000 W Cermak Rd 1414 S Cicero Ave 6021 W Roosevelt Rd 2934 S Laramie Ave 5147 W Roosevelt Rd 4930 W 16th St 2101 S Laramie Ave 4711 W 16th St 5019 W Roosevelt Rd 5400 W 26th St 1830 S Cicero Ave 1547 S Lombard Ave 1324 S Cicero Ave 5402 W 26th St 5401 W Ogden Ave 6027 W 26th St 5345 W 25th St 4711 W 16th St 5132 W 26th St 2500 S Central Ave 5020 W 16th St 3110 S Austin Blvd 5323 W Cermak Rd 2416 S Central Ave 2011 S Cicero Ave 6100 W Ogden Ave 1414 S Cicero Ave 1839 S 54th Ave Unit 3 1215 S Central Ave 144 Burlington Ave 708-755-4343 708-756-3133 708-756-0808 708-747-5700 708-481-4466 708-754-0055 708-636-4488 708-636-6097 708-229-2800 708-346-0776 708-222-0638 708-652-4941 708-656-5969 708-222-1616 708-780-1898 708-656-5300 708-652-2900 708-652-6555 708-656-0142 708-652-4800 708-780-8187 708-222-3974 708-652-3599 708-656-0913 708-652-8303 708-222-3935 708-863-2340 708-863-7620 708-652-4669 708-222-0444 708-656-3419 708-850-0033 708-656-5948 708-652-3999 708-850-0026 708-652-1155 708-652-5366 708-222-9670 708-780-0603 708-780-7920 708-818-7376 708-780-0506 630-325-2680 X X X X X X 60 12 5 5 5 16 9 7 6 7 39 31 22 15 14 14 10 10 9 8 6 6 6 6 5 5 5 5 28 23 16 15 13 11 10 9 57 20 5 31 4 7 11 60 12 5 5 6 21 9 7 6 8 39 31 22 15 14 14 10 10 9 8 6 6 6 6 5 5 5 5 29 24 17 16 14 12 11 10 65 23 6 38 5 9 12 100 100 100 100 83 76 100 100 100 88 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 97 96 94 94 93 92 91 90 88 87 83 82 80 78 92
Chicago Ridge
Checkpoint Auto Electric John’s Automotive All - Pro Auto Electric Pep Boys Automotive Supercenters
Cicero
Quiroz Auto Repair Master’s Garage Corp Ultra Auto Service Trans-O-Mex Abraham Auto Service Team Automotive Service Inc After Hours Auto Repair Inc Roosevelt Laramie Service Center G B Auto Service Valesquez Mufflers 4 Less Abraham’s Truck & Auto Repair M & J Auto Repair Transmissions R Us Vasquez Auto Repair Abes Auto Truck Repair Cobra Auto John’s Auto Repair Sanchez Auto Quiroz Auto Repair #2 Emissions 4 less Abraham Auto Truck Repair Felipe Mufflers & Brakes Harolds Auto Service Junior Sanchez Auto Repair Servin’s Auto Mechanic Inc Cermak Automotive Central Muffler & Brakes Davila Auto Repair J & A Auto Repair Inc Kevin’s Auto Repair Mi Taller Auto Repair Aztecas Mufflers
Clarendon Hills
Clarendon Hills Auto Repair
Average REI this period: 94 for shops listed in this report, 87 for all shops.
17
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Country Club Hills
R B’s Automotive 16500 S Crawford Ave 708-596-5700 708-354-6600 708-354-8600 708-352-6000 708-491-0200 708-469-5050 708-246-0827 708-354-5800 708-354-1400 708-352-9200 708-354-2011 708-354-2700 815-740-1349 815-207-4145 815-609-7508 815-723-1501 708-489-2693 708-385-1621 708-293-8914 708-388-2120 708-672-8008 815-459-4433 815-455-4330 815-455-3587 815-356-0440 815-459-7100 815-477-9735 815-459-6400 815-459-1040 815-356-1395 815-356-7010 815-459-4000 815-459-9000 815-459-8000 815-477-1163 815-459-3944 815-459-2886 815-459-2068 815-459-2288 X X X 7 16 15 6 6 6 22 12 7 12 12 5 12 8 6 15 12 10 6 6 7 49 15 15 14 13 10 10 10 8 8 7 6 6 5 5 5 5 11 8 16 15 6 6 6 23 13 8 14 14 6 12 8 6 17 12 10 6 7 7 49 15 15 14 13 10 10 10 8 8 7 6 6 5 5 5 5 12 88 100 100 100 100 100 96 92 88 86 86 83 100 100 100 88 100 100 100 86 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 92
Countryside
Autobarn Volkswagen of Countryside 6191 Joliet Rd Westfield Ford Continental Honda Ettleson Hyundai Maas Auto Inc Continental Toyota-Scion Continental Chrysler Jeep Continental Nissan Fair Muffler & Brake Shop Autobarn Mazda of Countryside 5949 S La Grange Rd 5901 S LaGrange Rd 6161 Joliet Rd 1500 W 55th St 9960 Joliet Rd 5800 S LaGrange Rd 5750 S LaGrange Rd 1 E Plainfield Rd 6161 Joliet Rd 1820 N Broadway St 2100 Weber Rd 2417 Plainfield Rd 2111 Oakland Ave 13401 S Cicero Ave 14224 S Cicero Ave 4500 W 137th St 12730 Cal Sag Rd 1350 Main St 351 W Virginia St 360 N IL Route 31 154 S Virginia St 7218 Virginia Rd 5417 Northwest Hwy 4410 Northwest Hwy 210 N IL Route 31 261 Liberty Rd 6009 S IL Route 31 4410 Northwest Hwy 5220 E Northwest Hwy 5404 S IL Route 31 680 W Terra Cotta Ave 6200 Berkshire Dr 191 W Virginia St 90 East St 5425 E Terra Cotta Ave 5656 E Northwest Hwy
Max Madsen’s Countryside Mitsubishi 6150 S LaGrange Rd
Crest Hill
Chavez’s Auto Repair All Tune & Lube A & A Transmission Arandas Auto Service
Crestwood
Pep Boys Automotive Supercenters Midas Auto Service Experts Neff Automotive Services Bill’s Service Center
Crete
Crete Service Center
Crystal Lake
Ron’s Service Anderson BMW Mazda Volkswagen Crystal Lake Brake & Auto Douglas Automotive Pauly Toyota A-1 Tire & Auto Crystal Lake Honda Mike’s Service Center Inc Jimenez Auto Repair Mac’s Auto Service Inc Reichert Chevrolet Buick Crystal Lake Chrysler-Kia-Mits Viking Dodge Crystal Lake Transmission Merlin 200,000 Mile Shop The Shop Tom’s Crosstown Auto Jim M’Lady Oldsmobile Nissan
Average REI this period: 94 for shops listed in this report, 87 for all shops.
18
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Conlon Collins Ford Kia Crystal Lake Pontiac-GMC Auto Tech Centers Inc Car Smart Auto
5213 W Northwest Hwy 6305 Northwest Hwy 7101 Virginia Rd 3939 Northwest Hwy 1009 W 75th St 6718 Route 83 6714 Route 83 655 Waukegan Rd 1301 Half Day Rd 450 Lake Cook Rd Unit 2 120 N Waukegan Rd 663 Waukegan Rd 1580 E Oakton St 1855 E Oakton St 1190 S Wolf Rd 1065 Lee St 2400 S Elmhurst Rd 1757 S Mt Prospect Rd 10 W Golf Rd 1634 E Oakton St 1001 E Northwest Hwy 77 Rand Rd 607 E Oakton St 190 S Wolf Rd 1700 E Oakton St 1714 S River Rd 540 E Algonquin Rd 720 E Central Rd 1873 Busse Hwy 2100 E Touhy Ave 1215 Lee St 2562 Ballard Rd 555 Rand Rd 1533 River Rd 1155 E Oakton St 250 S River Rd 1113 Lee St 1101 S Elmhurst Rd Ste A 510 E Sibley Blvd 14745 Chicago Rd
815-459-8200 815-477-8600 815-459-7300 847-639-2333 630-964-5271 630-655-1181 630-325-1035 847-945-0584 847-945-0891 847-317-9880 847-945-9550 847-945-0896 847-297-1330 847-824-5866 847-824-1190 847-827-8400 847-803-8000 847-759-7100 847-824-6653 847-297-0610 847-298-9331 847-298-0900 847-827-0273 847-824-3663 847-296-9840 847-297-0416 847-297-0155 847-298-2111 847-299-5270 847-298-4372 847-296-0311 847-298-5508 847-827-7640 847-803-8500 847-296-0110 847-768-9453 847-299-5999 847-593-3230 708-849-9300 708-849-6590 X X X X X X X X
15 7 9 9 7 10 4 11 5 16 6 6 30 28 14 13 12 11 10 8 8 8 7 6 6 5 5 5 9 9 6 10 5 14 9 8 4 4 16 9
17 8 11 11 7 11 5 11 5 17 7 7 30 28 14 13 12 11 10 8 8 8 7 6 6 5 5 5 10 10 7 12 6 17 11 10 5 5 17 11
88 88 82 82 100 91 80 100 100 94 86 86 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 90 90 86 83 83 82 82 80 80 80 94 82
Darien
Chuck Import Auto Service All Tune & Lube Merlin 200,000 Mile Shop
Deerfield
Deerfield Shell Service North Shore Shell Golz Motors Inc Deerbrook Firestone Deerfield Tire & Auto Clinic
Des Plaines
Accurate Auto Clinic Inc Bully Auto Care Center MB Automotive Inc Midwest Automotive Auto Techs of Illinois Inc Mg Elite Motors Golf Marathon Castro Automotive Inc Magic Auto Mancari Chrysler Jeep Elmers Service Hellstrom Automotive Inc Motormex Auto Repair M & T Automotive / Napa Auto Care Star Automotive Inc Steve’s Automotive Denny G’s Automotive Pat & Chuck’s Auto Repair Allyev Auto Repair Puldin Auto Repair Select Auto Clinic / Oleg & Alex Inc O’ Hare Auto Group Velazquez Auto Center AJ’s Auto Service Billy’s Lee Street Automotive S & S Auto Repair
Dolton
LaFrance Service Center Kevin’s Auto Repair
Average REI this period: 94 for shops listed in this report, 87 for all shops.
19
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Downers Grove
Lang’s Auto Service Inc A-Len Radiator & Automotive AMS Automotive Inc Beard Auto Repair Inc Bill Kays Downers Grove Nissan J & C Auto Service Bill Kay Pontiac GMC Max Madsen Mitsubishi Automotive Service Inc Bentley of Downers Grove Firestone Saturn Of Downers Grove Helmut & Vito’s Auto Service Joe Madden Ford Pugi of Chicagoland Fairview Auto Center Tech Auto Service Inc Sparks Computerized Car Care 4947 Main St 333 W Ogden Ave 21W240 Maple Ave 1736 W Ogden Ave 1601 W Ogden Ave 821 Ogden Ave 2300 Ogden Ave 2424 Ogden Ave 844 Warren Ave 330 Ogden Ave 845 Ogden Ave 1866 Ogden Ave 1430 W Ogden Ave 2150 W Ogden Ave 2020 W Ogden Ave 5117 Fairview Ave 658 Ogden Ave 1650 75th St 1077 E Main St 770 Dundee Ave 301 Johnson St 417 E Main St 750 Dundee Ave 800 Dundee Ave 371 Willard Ave 438 S State St 760 Villa St 1200 E Chicago St 1219 Larkin Ave 1045 E Chicago St 423 N Grove Ave 1385 E Chicago St 215 W Chicago St 217 Symphony Way 395 S Randall Rd 175 Dundee Ave 557 Cooper Ave 955 E Chicago St 845 Walnut Ave 13N055 Coombs Rd 340 S State St 871 N Liberty St 600 Varsity Dr 630-968-4626 630-852-5445 630-968-4200 630-964-5544 630-969-3200 630-968-9827 630-969-0022 630-968-8800 630-960-7789 630-963-9635 630-241-4848 630-969-1275 630-493-0500 630-963-1340 630-968-0488 630-964-9500 630-969-6600 630-968-6889 630-969-7474 847-426-4541 847-426-2000 847-428-0016 847-428-6872 847-836-1700 847-551-1027 847-697-7331 847-741-7033 847-697-5559 847-741-2100 847-888-8246 847-741-7500 847-741-3019 847-742-9000 847-697-0746 847-741-5457 847-717-4682 847-742-9333 847-742-7660 847-695-8000 847-695-5050 847-741-0060 847-695-3071 847-608-0236 847-695-6007 X X X X X X X 44 16 12 11 10 9 8 8 8 6 5 5 5 17 11 18 7 8 4 11 5 5 7 6 6 27 21 14 13 13 13 9 8 8 8 8 6 6 6 6 6 5 13 26 44 16 12 11 10 9 8 8 8 6 5 5 5 18 12 20 8 10 5 11 5 5 8 7 7 27 21 14 13 13 13 9 8 8 8 8 6 6 6 6 6 5 14 29 100 100 100 100 100 100 100 100 100 100 100 100 100 94 92 90 88 80 80 100 100 100 88 86 86 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 93 90
Bill Kays Chrysler of Downers Grove 2100 W Ogden Ave
East Dundee
Car Smart Automotive Inc Al Piemonte Chevrolet L & A Automotive Inc Dundee Auto Repair Inc Saturn of Dundee Spring Hill Ford
Elgin
Unlimited Auto Repair Katz Automotive Inc Alfaros Auto Service Elgin Toyota-Scion Escamilla Automotive Repair Ron Hopkins Ford J & R Auto Repair Biggers Chevrolet Isuzu Inc Jim’s Towing & Automotive Kellenberger Auto Service Ctr Tuffy Auto Service Centers Car X Auto Service Emil’s Garage McGrath Honda Neighborhood Auto Repair Inc Schneider Auto Truck Service Scott T’s Auto Repair Rivera Automotive Sergios Auto Repair
Average REI this period: 94 for shops listed in this report, 87 for all shops.
20
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Lemus Auto Repair Elgin Hyundai Bigger’s Mitsubishi McGrath Buick Nissan Kia Bunges Tire & Auto Center Streits Auto Feliciano Auto Repair Babb’s Auto Enterprise Inc KO Fleet Maintenance Feeny Chrysler Jeep Dodge A & G Mobil Thomsen’s Auto Repair Almanza’s Auto Service Broadway Tire & Service
60 S Chapel St 881 E Chicago St 1325 E Chicago St 945 E Chicago St 826 S McLean Blvd 411 N Grove Ave 576 Page Ave 11N263 Brookside Dr 765 Villa St Unit A 1010 E Chicago St 1725 Larkin Ave 823 Walnut Ave 346 Willard Ave 368 Dundee Ave 438 Crossen Ave 2500 E Higgins Rd Ste 2 175 N Arlington Heights Rd 1700 Busse Rd Unit C 2401 E Higgins Rd 1051 Bonaventure Dr 1704 Oakton St 603 Meacham Rd 440 W Lake St 556 W Lake St 265 West Ave 364 W Grand Ave 334 W Grand Ave 678 N York Rd 150 W Grand Ave 260 N York Rd 300 W Grand Ave 750 N York Rd 727 W Grand Ave 612 W Lake St 466 W Lake St 180 W Grand Ave 153 N Addison Ave 954 N York Rd 1701 Howard St 2620 Crawford Ave 2620 Green Bay Rd 2116 Ashland Ave 2829 Central Ave 555 Howard St 500 Dodge Ave 101 Dodge Ave
847-289-8295 847-888-8222 847-742-5800 847-695-6700 847-741-2799 847-695-4430 847-608-9212 847-695-4222 847-742-4433 847-697-0900 847-888-8800 847-741-1656 847-741-8190 847-742-1870 847-593-6252 847-640-1620 847-439-0900 847-228-5036 847-437-0972 847-891-7787 847-640-6600 847-891-4133 630-279-2160 630-993-1232 630-832-3923 630-832-9500 630-532-5600 630-279-6000 630-833-3300 630-834-3247 630-833-7700 630-279-3000 630-782-9300 630-279-3260 630-833-7945 630-832-6800 630-617-9797 630-279-2223 847-475-6040 847-328-1862 847-869-3200 847-491-9600 847-492-0755 847-475-9387 847-733-0041 847-328-2051 X X X X X X X X
9 15 7 7 13 13 10 5 5 8 4 4 11 13 13 11 8 8 7 8 6 5 19 15 12 11 10 8 8 5 10 8 8 14 6 6 15 7 35 11 10 7 6 6 5 27
10 17 8 8 15 15 12 6 6 10 5 5 14 17 13 11 8 8 7 9 7 6 19 15 12 11 10 8 8 5 11 9 9 16 7 7 19 9 35 11 10 7 6 6 5 28
90 88 88 88 87 87 83 83 83 80 80 80 79 76 100 100 100 100 100 89 86 83 100 100 100 100 100 100 100 100 91 89 89 88 86 86 79 78 100 100 100 100 100 100 100 96
Elk Grove Village
J & Z Auto Repair Inc Precision Engine Inc Hoskins Chevrolet Inc Rolando’s Car Care Inc Mark’s Service Center Inc Tacc’s American Int’l Auto Repair All Auto Clinic Inc Merlin 200,000 Mile Shop
Elmhurst
Elmhurst Toyota Scion D D Auto Repair West Automotive Services Howard Pontiac GMC Suzuki of Elmhurst Elmhurst Ford Elmhurst Lincoln-Mercury Pauli’s Amoco Grand Avenue Honda Howard Hyundai Napleton’s Kia of Elmhurst Lake Street Auto Repairs Inc Elmhurst Jaguar/BMW King Transmission Company Elmhurst Auto Clinic Gentile’s Service Center
Evanston
Bee-Zee Service Wil-Ridge Auto Center Duxler Tire & Car Care Center Auto Doctor Inc Bryan’s Garage Dale & Jack’s Marathon Service Oakton And Dodge Shell Howard & California Firestone
Average REI this period: 94 for shops listed in this report, 87 for all shops.
21
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Lincolnwood Service Station Excel Auto Construction Autobarn Ltd Volkswagen Doc Ables Auto Clinic R & S Automotive M & M Power King Evanston Nissan Subaru Isuzu
2949 Central St 940 N Pitner Ave 1012 Chicago Ave 936 Chicago Ave 2127 Dewey Ave 1201 Howard St 715 Chicago Ave 9830 S Kedzie Ave 9501 S Pulaski Rd 2601 W 95th St 9101 S Kedzie Ave 25 Harlem Ave 950 Des Plaines Ave 7911 W Roosevelt Rd 7901 Roosevelt Rd 805 Hannah Ave 7400 W Harrison St 1045 S DesPlaines Ave 15 Nippersink Blvd 1222 S US Highway 12 910 S US Highway 12 77 Jack Frost Ln 62 S US Highway 12 408 Lincoln Ave 416 Northwest Hwy 33 W Lincoln Hwy 20250 S LaGrange Rd 9423 W Lincoln Hwy 9443 W Lincoln Hwy 9608 Grand Ave 2700 N Mannheim Rd 9325 Schiller Blvd 9818 Grand Ave 2830 Dora St 18409 W Gages Lake Rd 29 S 8th St 511 Stevens St
847-864-2002 847-440-0340 847-866-7600 847-475-3600 847-475-9444 847-869-1700 847-869-5700 708-422-7300 708-423-3700 708-423-3500 708-425-0991 708-366-4032 708-366-1002 708-366-1001 708-771-2600 708-771-6900 708-366-3616 708-771-9000 847-587-4000 847-973-8100 847-497-4200 847-973-1650 847-587-5721 847-639-2260 847-639-4552 815-469-2323 815-469-7900 815-469-9700 815-464-9443 847-451-1575 847-288-1700 847-288-1520 847-451-9411 847-451-4820 847-548-2277 630-232-6560 630-232-4488 X X
7 6 23 5 5 9 4 16 10 13 4 6 6 10 9 6 5 4 10 6 5 5 10 17 8 7 7 6 8 7 6 5 17 12 9 5 9
8 7 27 6 6 11 5 16 11 15 5 6 6 11 10 7 6 5 10 6 5 6 13 17 8 7 7 6 9 7 6 5 21 16 9 5 11
88 86 85 83 83 82 80 100 91 87 80 100 100 91 90 86 83 80 100 100 100 83 77 100 100 100 100 100 89 100 100 100 81 75 100 100 82
Evergreen Park
European Cars Quick Stop Muffler Webb Ford The Undercarriage Shop
Forest Park
Elite Tire Forest Automotive Inc Park Plaza Dodge Jerry Gleason Chevrolet Inc H & R Auto & Towing Inc Forest Park Foreign Auto Repair Consolidated Auto Service Center
Fox Lake
Depot Tire & Auto Center Merlin 200,000 Mile Shop Fox Lake Chrysler Dodge Smith Automotive & Fleet Service Fred’s Service
Fox River Grove
Grove Auto Repair Bryant Automotive
Frankfort
Phillip’s Chevrolet Inc Tuffy’s Auto Service Currie Motors Craig’s Auto Repair Service
Franklin Park
K & K Auto Moto Mannheim Automotive & Brakes Denny’s Automotive De Blas Auto Max Auto Repair
Gages Lake
Gages Lake Auto & Lt Truck Repair
Geneva
Ed’s Auto Repair Inc Ron’s Automotive Services Inc
Average REI this period: 94 for shops listed in this report, 87 for all shops.
22
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Glen Ellyn
Village Garage & Tire Firestone Tire & Service Centers Gearhead Auto Repair Red Wings Mobil 841 N Main St 681 Roosevelt Rd 474 Forest Ave 22W070 Butterfield Rd 2100 W Frontage Rd 2019 Bloomingdale Rd 2151 Bloomingdale Rd 484 E North Ave 2021 Bloomingdale Rd 414 E North Ave 201 Waukegan Rd 980 Shermer Rd 3255 Central Rd 2038 Waukegan Rd 301 Waukegan Rd 1620 Waukegan Rd 214 Greenwood Rd 2003 Chestnut Ave 2025 Chestnut Ave Ste A 630 Waukegan Rd 602 Greenwood Rd 1723 Waukegan Rd 930 Waukegan Rd 241 Waukegan Rd 1131 Waukegan Rd 1822 Lehigh Ave 2060 Belvidere Rd 4409 Old Grand Ave 1211 Estes St Unit 1 7255 Grand Ave 7000 Grand Ave 7225 Grand Ave 7365 Grand Ave 640 Belle Plaine Ave 20 N Hainesville Rd 5417 Sinatra Ln 1822 W Irving Park Rd 1960 W Irving Park Rd 630-469-9700 630-858-0662 630-858-8630 630-469-1131 847-998-5200 630-924-5666 630-894-3377 630-469-6100 630-307-9798 630-942-8300 847-729-3500 847-724-0131 847-724-7007 847-998-4000 847-998-8000 847-729-8900 847-965-3400 847-724-4770 847-724-6310 847-998-6998 847-724-3960 847-724-9732 847-998-0013 847-729-1000 847-657-8452 847-724-4336 847-548-8473 847-662-1050 847-775-2721 847-623-3000 847-623-7673 847-856-3000 847-856-1420 847-249-5678 847-543-7382 630-479-2869 630-736-1550 630-830-8800 X X X X X X X 16 7 7 5 18 22 17 19 12 8 21 18 14 9 9 8 8 7 7 7 6 6 5 15 8 7 7 24 12 6 24 8 7 8 22 17 12 6 16 7 7 6 19 22 17 21 15 10 21 18 14 9 9 8 8 7 7 7 6 6 5 16 9 8 7 24 12 6 26 9 8 10 22 17 12 6 100 100 100 83 95 100 100 90 80 80 100 100 100 100 100 100 100 100 100 100 100 100 100 94 89 88 100 100 100 100 92 89 88 80 100 100 100 100
Glencoe
Field’s Infiniti
Glendale Heights
Muffler & Brake Man Midas Auto Systems Experts Glendale Nissan Inc J&L Transmission and Engine Sunrise Chevrolet
Glenview
Jennings Volkswagen Hillerich’s Car Care Glenview Shell Bredemann Ford McGrath Acura Loren Buick Pontiac Hyundai Weber Automotive Service Inc Clavey Auto Service Inc Dave’s Advance Auto Care Saturn of Glenview Hillerich’s Car Care Hynes Service Kim’s Auto Service Inc Jennings Chevrolet Auto Repair with Steve Inc Import Service Center Inc
Grayslake
Great American Tire
Gurnee
McClure’s Garage ID Auto Service Inc Gurnee Dodge Rosen Lincoln Mercury Honda Anthony Pontiac GMC Buick Wells Automotive Service Gurnee Transmission
Hainesville
Martin Service
Hanover Park
Tamazula Mobile Service 1st Stop Auto Repair Firestone Tire and Service
Average REI this period: 94 for shops listed in this report, 87 for all shops.
23
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
A-Tech Automotive Midas Auto Service Experts Velasquez Mufflers for Less Merlin 200,000 Mile Shop E & A Automotive Inc Midas Auto Service Experts
4N221 84th Ct 1505 W Irving Park Rd 2100 Irving Park Rd 1680 W Irving Park Rd 7000 Barrington Rd 1804 Army Trail Rd 15412 Park Ave 15105 Morgan St 412 E 159th St 2829 W 167th St 15305 Halsted St 512 E 156th St 4555 N Nagle Ave 17300 S Kedzie Ave 17060 Dixie Hwy 16702 S Kedzie Ave 2829 W 167th St Unit 12 2490 Skokie Valley Rd 2366 Skokie Valley Rd 490 Skokie Valley Rd 695 Central Ave 150 Skokie Valley Rd 1340 Park Ave W 1333 Park Ave W 1992 2nd St 433 Sheridan Rd 101 N Wolf Rd 520 N Mannheim Rd 4218 Roosevelt Rd 10S644 Route 83 300 E Ogden Ave 102 W Chicago Ave 6201 S LaGrange Rd 6247 S LaGrange Rd
630-510-2212 630-830-0500 630-736-1111 630-289-5656 630-837-3128 630-372-9811 708-331-4855 708-331-8720 708-331-5323 708-331-5030 708-339-2306 708-333-2723 708-867-4494 708-335-3939 708-335-4343 708-339-3532 708-331-2277 847-432-5020 847-433-4343 847-831-4200 847-831-5980 847-433-1866 847-831-4100 847-433-7900 847-433-7200 847-432-2022 847-681-1228 708-449-5200 708-544-4950 708-493-9393 630-655-9326 630-325-9955 630-325-0088 708-579-5000 708-352-9211 X X X X X
9 8 7 11 12 12 12 8 10 7 7 6 8 9 5 5 5 14 8 6 5 5 5 11 12 5 9 13 6 9 7 7 17 9 6
10 9 8 13 15 16 12 8 11 8 9 8 8 9 5 5 6 14 8 6 5 5 5 12 14 6 9 13 6 10 7 7 18 9 7
90 89 88 85 80 75 100 100 91 88 78 75 100 100 100 100 83 100 100 100 100 100 100 92 86 83 100 100 100 90 100 100 94 100 86
Harvey
Parkway Auto Rebuilders Harvey Auto Center Roy’s Radiator & Auto Service Riteway Auto Service Rudys & Son Auto Repair Inc Tillman Automotive
Harwood Heights
E & D Citgo Service
Hazel Crest
Village Auto Repair Inc Jerry’s Tire & Auto Service Ray’s Car Care Whitlows Auto Repair and Sales
Highland Park
Audi Exchange D & R Auto Works Gregory Dodge Hyundai Highland Park BP Muller Mazda Pontiac GMC North Shore Nissan Volkswagen Highland Park Ford Werhane Service Center Inc
Muller Highland Pk Chevrolet Honda 550 Skokie Valley Rd
Highwood
J J Auto Services
Hillside
CarMax Firestone Tire & Auto Midwest Auto Care
Hinsdale
Auto Doc Bill Jacobs Land Rover Hinsdale Fuller’s Service Center
Hodgkins
Ettleson Buick Cadillac Oldsmobile Pep Boys Automotive Supercenters
Average REI this period: 94 for shops listed in this report, 87 for all shops.
24
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Hoffman Estates
Woodfield Nissan Infiniti of Hoffman Estates Acorn Tire Land Rover Hoffman Estates Higgins Marathon Bridgestone/Firestone 700 W Higgins Rd 1075 W Golf Rd 100 E Higgins Rd 1051 W Higgins Rd 1300 W Higgins Rd 801 Barrington Rd 15741 S Bell Rd 15829 S Bell Rd 13030 W 159th St 4001 Southwest Hwy 18340 S Kedzie Ave 3233 W 183rd St 17935 S Halsted St 34811 N Wilson Rd 36250 N Wilson Rd 128 E State Rd 229 W Estate Rd 22 Graham Dr Unit A 3225 Plainfield Rd 2001 W Jefferson St 1213 N Broadway St 714 W Jefferson St 845 N Larkin Ave 112 N Larkin Ave 2009 Maple Rd Unit 2 1136 Plainfield Rd 1307 Collins St 900 Plainfield Rd 2617 W Jefferson St 826 Violetta Ave 3500 Mall Loop Dr 1600 W Jefferson St 404 W Jefferson St 1437 N Larkin Ave 2022 Essington Rd 2521 W Jefferson St 311 S Larkin Ave 1385 N Larkin Ave 847-310-1900 224-653-2901 847-882-0600 847-252-7800 847-519-0970 847-884-8787 708-301-6665 708-301-6633 708-301-2608 708-424-4080 708-798-8103 708-798-1668 708-799-7552 847-740-9181 847-587-7892 847-526-5500 815-245-2818 815-725-5039 815-439-2222 815-725-7110 815-723-7587 815-724-0588 815-744-4877 815-744-0600 815-726-2791 815-726-8636 815-726-2683 815-723-6362 815-729-3353 815-726-8598 815-577-6193 815-207-4000 815-727-7033 815-744-2760 815-439-5500 815-725-5200 815-741-2028 815-744-7023 X X X X X X 17 10 5 7 6 6 11 6 6 7 21 19 7 36 10 15 5 21 14 12 12 11 10 10 8 7 6 5 5 5 124 18 16 12 10 9 7 5 17 10 5 8 7 8 11 6 6 8 22 21 8 36 10 15 5 21 14 12 12 11 10 10 8 7 6 5 5 5 127 19 17 13 11 10 8 6 100 100 100 88 86 75 100 100 100 88 95 90 88 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 98 95 94 92 91 90 88 83
Homer Glen
Roberts Tire And Auto Service Bell Side 7 Garage Danrich Automotive
Hometown
Ghosein European Auto Werks
Homewood
Skip’s Tire Co Van Drunen Ford Firestone Tire & Service Center
Ingleside
Ingleside Auto & Tire Center Professional Auto Repair
Island Lake
Sharp Enterprise Auto & Truck Xalapa Service
Joliet
Rockdale Automotive Honda of Joliet Bill Jacobs Chevrolet Cadillac Petric’s Auto Service Inc C & R Auto Care Merlin 200,000 Mile Shop Mickey’s Goodyear Dave Kiester’s Garage Mickey’s Goodyear G & J Auto Tech Bertinos Marathon Service Joliet Dodge Lawson Automotive Aaccel Emissions & Lube Velasquez & Sons Bibian Brothers Auto Repair Thomas Toyota D’Arcy Buick Pontiac D’Arcy VW Hyundai Isuzu Meineke Car Care Center Angelo’s Firestone
Average REI this period: 94 for shops listed in this report, 87 for all shops.
25
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Auto Clinic Auto Care Experts Auto Clinic ATR Motorsports Inc Bill Jacobs Kia Subaru Pep Boys Automotive Supercenters Mex Mufflers El Gato
1526 N Raynor St 108 S Larkin Ave 61 E Cass St 550 N Chicago St 2525 W Jefferson St 1824 W Jefferson St 500 E Jackson St 414 Cleveland Ave 8300 S Roberts Rd 9665 W 55th St 1118 E 31st St 1117 E 31st St 28214 W Northwest Hwy 409 Skokie Hwy 407 Skokie Hwy 375 Skokie Hwy 545 Rockland Rd 1080 W Algonquin Rd 9242 Trinity Dr 59 W Acorn Ln
815-722-5579 815-730-8833 815-722-4921 815-726-7866 815-725-2575 815-744-0150 815-726-7892 815-726-1958 708-598-7604 708-352-7420 708-352-8800 708-579-2020 847-304-4300 847-234-1700 847-604-5000 847-604-8100 847-295-9400 847-458-0444 847-854-1600 847-854-9850 X X
5 9 13 4 4 4 10 6 9 6 5 4 7 15 15 5 5 5 11 4 36 17 5 9 X 7 5 15 7 9 X 8 7 7 5 12
6 11 16 5 5 5 13 8 11 6 5 5 7 15 15 5 5 5 12 5 36 17 6 9 7 5 16 8 9 8 7 7 5 13
83 82 81 80 80 80 77 75 82 100 100 80 100 100 100 100 100 100 92 80 100 100 83 100 100 100 94 88 100 100 100 100 100 92
Justice
Performance Auto & Truck Service
LaGrange
Sonamatic Auto Center Inc
LaGrange Park
Jessup’s Automotive Service A Murphy’s Transmission
Lake Barrington
Saturn of Lake Barrington
Lake Bluff
Knauz Mercedes-Benz Knauz Motors BMW Land Rover Lake Bluff Rockland Tire & Auto Service
Lake In The Hills
Weber Automotive Hitch Automotive Repair Inc Tuffy Auto Service Center
Lake Villa
JEG Auto Park Automotive Repair Lennon’s Lake Villa Auto Repair 1600 N Milwaukee Ave Ste 907 847-395-2344 24236 W Grand Ave 400 E Grand Ave Ste G 526 W Main St 909 S Rand Rd 1050 Ensell Rd Ste 116 507 S Rand Rd 37320 N Hwy 59 17035 Burnham Ave 3210 Ridge Rd 17730 Torrence Ave 17225 Torrence Ave 2430 Ridge Rd 17015 Torrence Ave 847-356-2925 847-356-5823 847-726-2780 847-540-0090 847-438-2412 847-438-1844 847-438-7770 708-474-7199 708-895-9520 708-474-4990 708-474-9400 708-474-9293 708-895-5859
Lake Zurich
Lake Zurich Tire & Auto Inc Hawkeye Automotive Dave’s Auto Repair Casey Automotive Alpine Automotive Inc
Lansing
D & J Auto Repair Unlimited Service Automotive Ridgeway Chevrolet Inc River Oaks Chrysler Jeep Stanfa Tire & Auto Pep Boys Automotive Supercenters
Average REI this period: 94 for shops listed in this report, 87 for all shops.
26
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Firestone Tire & Service Center Ray’s Amoco Service Auto Clinic Muffler Shops Bragg’s Automotive Inc
17001 Torrence Ave 17356 Burnham Ave 17141 Torrence Ave 2910 Bernice Ave 16191 W 127th St 105 Stephen St 1180 S Milwaukee Ave 920 S Milwaukee Ave 211 S Milwaukee Ave 1111 S Milwaukee Ave 1121 S Milwaukee Ave 1050 S Milwaukee Ave 1119 S Milwaukee Ave 1010 S Milwaukee Ave 1001 N Milwaukee Ave 400 S Milwaukee Ave 902 S Milwaukee Ave 1001 S Milwaukee Ave 119 N Milwaukee Ave 1620 S Milwaukee Ave 311 S Milwaukee Ave 1070 E Park Ave 19170 W IL Route 137 1000 E Park Ave 1160 S Milwaukee Ave 807 S Milwaukee Ave 16051 Deerfield Pkwy 7101 N Lincoln Ave 7225 N Cicero Ave 7080 N McCormick Blvd 4401 W Touhy Ave 1890 E Grand Ave 345 S Route 45 4325 Lincoln Ave 4475 Lincoln Ave 3175 Ogden Ave 1532 Ogden Ave 1801 Ogden Ave 601 Ogden Ave
708-895-1341 708-895-9742 708-895-6283 708-895-0091 630-257-6600 630-257-6634 847-362-1500 847-680-8000 847-362-8950 847-362-4300 847-362-9200 847-362-4100 847-816-6660 847-362-4455 847-362-4110 847-367-4488 847-367-6710 847-362-1400 847-362-3800 847-680-7333 847-367-8688 847-918-8100 847-362-2886 847-362-2222 847-362-6600 847-362-5150 847-821-2100 847-675-1000 847-675-7100 847-745-4300 847-679-9003 847-265-9830 847-356-0755 630-241-3000 630-852-7200 630-355-8291 630-969-0859 630-810-0014 630-968-2900
X
4 4 15 6
5 5 20 8 16 6 26 19 15 12 10 10 9 8 7 6 6 6 6 5 5 5 14 14 5 14 5 12 30 14 12 7 6 20 19 10 8 6 6
80 80 75 75 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 93 86 80 79 100 100 97 93 75 100 100 100 100 100 100 100 100
Lemont
Pepper’s Lemont Auto Care Hayes Auto and Truck Repair X 16 6 26 19 15 12 10 X 10 9 8 7 6 X 6 6 6 5 5 5 13 12 4 11 X 5 12 29 13 9 7 6 20 X X X X 19 10 8 6 6
Libertyville
Libertyville Toyota Liberty Import Center Rouse’s Auto Repair Pauly Honda Field’s Volvo Infinity of Lake Cnty Weil Oldsmobile Cadillac Hummer Libertyville Mitsubishi Sessler Ford Berry Tire & Auto Auto Lab Inc Duxler Libertyville Tire Corp Libertyville Chevrolet Miller Krueger Dodge Acura of Libertyville Car X Service Systems Christoph’s Automotive Glenn & Sons Automotive Inc Liberty Auto City Saturn of Libertyville North End Garage
Lincolnshire
Lamb’s Automotive Inc
Lincolnwood
Loeber Motors Inc Grossinger Toyota Scion Grossinger Auto Plex Tuffy Auto Service Center
Lindenhurst
Great American Tire & Auto Center RJB Automotive Inc
Lisle
Infiniti of Lisle Honda of Lisle Ogden Motorcar Diehl Auto Repair Service Automotive Specialist Bill Kay Chevrolet
Average REI this period: 94 for shops listed in this report, 87 for all shops.
27
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Lisle Automotive & Tire DuPage Transmission Service Inc Naperville Jeep Kia Hummer Volvo of Lisle
1508 Ogden Ave 3301 Ogden Ave 3300 Ogden Ave 4375 Lincoln Ave 3022 S State St 1270 E 9th St 3326 S State St 3555 S State St 1728 S State St 1134 E 9th St 555 E St Charles Rd 851 E Roosevelt Rd 1200 E Roosevelt Rd 222 E Roosevelt Rd 18W455 Roosevelt Rd 1 N Grace St 303 W Roosevelt Rd 270 Eisenhower Ln N Ste 10 21W079 Roosevelt Rd 725 W Roosevelt Rd 610 S Main St 234 W Roosevelt Rd 1321 S School St 2390 Glenwood Dyer Rd 2345 Glenwood Lansing Rd 2152 Glenwood Dyer Rd 2380 Glenwood Dyer Rd 3092 Glenwood Dyer Rd 8044 W Ogden Ave 8204 47th St 15603 Crawford Ave 15807 S Kedzie Ave 5355 Miller Circle Dr 4550 Lincoln Hwy 5540 Auto Court Dr 21750 Main St 5513 Miller Circle Dr 5343 Miller Circle Dr 21610 Cicero Ave 5525 Miller Circle Dr 21315 Central Ave
630-968-8300 630-369-2108 630-505-8282 630-852-9500 815-727-4801 815-838-4500 815-727-5625 815-727-9359 815-588-9000 815-838-1333 815-838-5188 630-629-2277 630-792-1601 630-629-8473 630-629-2800 630-629-6244 630-691-1188 630-629-3300 630-627-1717 630-629-7799 630-629-3900 630-889-1883 630-495-2750 630-627-3247 708-474-2070 708-895-3032 708-895-7008 708-895-8350 708-418-1786 708-447-0887 708-442-6016 708-339-1553 708-339-9660 708-720-5000 708-747-7950 708-720-8600 708-481-9161 708-720-4800 708-720-3500 708-503-6580 708-720-2000 708-720-8000 X X X X X X X
6 5 14 11 11 10 8 12 10 5 6 16 15 13 11 10 8 8 7 6 16 6 5 7 8 7 6 11 4 7 4 5 5 14 8 5 5 13 10 8 4 9
6 5 15 12 11 10 8 13 11 6 8 16 15 13 11 10 8 8 7 6 17 7 6 9 8 7 6 12 5 7 5 5 6 14 8 5 5 14 11 10 5 12
100 100 93 92 100 100 100 92 91 83 75 100 100 100 100 100 100 100 100 100 94 86 83 78 100 100 100 92 80 100 80 100 83 100 100 100 100 93 91 80 80 75
Lockport
Trevino Auto Repair Karn Automotive Inc Ballardo’s Auto Repair Auto Wizzard Legion Auto Inc Dan’s Automotive
Vinces Professional Automotive Serv 1600 S State St
Lombard
Nofsinger’s Auto Repair Inc Pep Boys Automotive Supercenters DuPage Tire & Auto Center Inc 3-D Complete Car Care A J’s Auto Repair Art’s Master Mechanics Heritage Cadillac Automotivation Inc C K Auto Repair Lombard Toyota TJ Discount Auto Service Merlin 200,000 Mile Shop Praise Automotive
Lynwood
Lynwood Tire Center Inc Lansing Auto Inc Master Tech Auto Repair Inc The Corner Garage F & J Auto Service
Lyons
All-Star Automotive Services Inc Bob & John’s Auto Repair
Markham
Bobby C’s Automotive Fuad Auto
Matteson
Matteson Imports South Oak Dodge Chrysler Jeep Planet Toyota T & T Auto Care Hawkinson Nissan Miller Chevrolet Pep Boys Automotive Supercenter Arnie Bauer Cadillac Sutton Ford Suzuki
Average REI this period: 94 for shops listed in this report, 87 for all shops.
28
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Maywood
J D Auto Repairs Inc D & K Service 805 Lake St 1900 W Madison St 111 S IL Route 31 3800 McCullom Lake Rd 4110 W Elm St 4005 W Elm St 3926 W Elm St 4400 W Elm St 2318 W IL Route 120 5110 W Elm St 22W015 Irving Park Rd 21W750 Irving Park Rd 401 E North Ave #11 3711 W Lake St 2500 W North Ave 2315 N Mannheim Rd 10 N 15th Ave 2246 N Mannheim Rd 2600 W North Ave 3401 W Lake St 1615 N 25th Ave 14501 S Cicero Ave 14640 S Cicero Ave 13443 Kolmar Ave 18935 S Wolf Rd 19200 Wolf Rd 19350 La Grange Rd 11120 Front St 26080 S Governors Hwy 1460 Douglas Rd 300 Webster St 6900 W Dempster St 9105 Waukegan Rd 9440 N Waukegan Rd 6147 W Dempster St 8801 N Waukegan Rd 708-345-1709 708-345-5630 815-385-2000 815-363-2886 815-344-1200 815-385-7300 815-344-1118 815-363-7870 815-344-5505 815-385-2266 630-582-2277 630-351-4136 708-343-3800 708-338-2070 708-345-9300 847-455-0122 708-450-1579 847-288-9462 708-450-0140 708-345-7767 708-343-0990 708-388-3222 708-389-0600 708-385-7070 708-479-1651 708-479-2980 708-479-1900 708-479-9619 708-534-7500 630-892-2484 630-897-7413 847-965-8833 847-470-2300 847-966-8045 847-967-9641 847-966-4448 X X X X X 14 24 15 13 11 9 7 5 5 13 6 5 14 6 5 10 11 5 8 7 9 19 8 4 16 11 5 6 6 4 4 18 10 7 9 9 14 25 15 13 11 9 7 5 5 17 6 5 14 6 5 11 13 6 10 9 12 19 8 5 16 11 5 7 8 5 5 18 10 7 10 10 100 96 100 100 100 100 100 100 100 76 100 100 100 100 100 91 85 83 80 78 75 100 100 80 100 100 100 86 75 80 80 100 100 100 90 90
McHenry
Buss Ford Northtown Auto Service Midas Auto Service Experts Goodyear Auto Tech Centers Inc Merlin 200,000 Mile Shop Meineke Car Care Center Nye Auto Doctor Inc Morrie & Sons
Medinah
Medinah Automotive Service Medinah Muffler & Brake
Melrose Park
Al Piemonte Nissan Inc Truck Alignment Specialist Al Piemonte Ford Inc Belden-Mannheim Service Inc JD Auto Repair & Transmission Supreme Discount Muffler Pep Boys Automotive Supercenters Danny’s Auto Service Inc D & R Automotive Inc
Midlothian
Solar Automotive Inc Arrow Chevrolet Inc Accurate Auto Service
Mokena
Van Dam Auto & Truck Repair Camboa Automotive High-Tech Automotive Dave’s Auto Sales & Service
Monee
McGlone’s Auto
Montgomery
Merlin 200,000 Mile Shop Probst Service Inc
Morton Grove
Castle Honda Inc McGrath Acura of Morton Grove Morton Grove Auto & Truck Service Dempster Auto Service P & E Service
Average REI this period: 94 for shops listed in this report, 87 for all shops.
29
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Mount Prospect
Mercury Auto Repair Don’s Garage Inc Busse Automotive Inc U S Automotive D’Agostino Service Inc J & J Auto Repair Autobarn VW of Mount Prospect Formula Automotive Inc 1881 W Algonquin Rd 1229 E Algonquin Rd 113 E Prospect Ave 101 E Rand Rd 1701 W Algonquin Rd 2040 S Elmhurst Rd 333 W Rand Rd 310 W Northwest Hwy 812 N Lake St 15 E Maple Ave 25752 N IL Route 83 25754 N IL Route 83 825 E US Highway 45 1282 Townline Rd 822 N Lake St 1557 S Lake St 25762 N IL Route 83 25758 N IL Route 83 440 Industrial Dr #C 1575 W Ogden Ave 1564 W Ogden Ave 320 N Mill St 10559 Schoger Dr Unit 11 915 E Ogden Ave 2055 W Ogden Ave 1540 W Ogden Ave 1527 Aurora Ave 1421 Naperville Plainfield Rd 2211 Aurora Ave 920 E Ogden Ave 24125 111th St 1565 W Ogden Ave 20 E Ogden Ave 1032 E Ogden Ave 1515 W Ogden Ave 1351 E Ogden Ave 26W161 Plank Rd 1585 W Ogden Ave 3320 Odyssey Ct 1661 Aurora Ave 2936 W Ogden Ave 847-722-1067 847-439-1070 847-253-1634 847-577-6525 847-437-9805 847-439-8327 847-392-6300 847-577-5760 847-949-6085 847-949-1480 847-566-3430 847-949-6560 847-566-8609 847-949-4760 847-970-7900 847-949-9500 847-566-8300 847-566-2595 630-527-0967 630-355-3337 630-357-1200 630-420-2886 630-375-9678 630-357-5000 630-355-8140 630-357-6100 630-388-1000 630-983-5500 630-851-5600 630-357-6300 630-904-4115 630-355-3410 630-355-9446 X 630-355-0376 630-357-1578 630-357-7100 630-428-9975 630-357-2200 630-428-7500 630-717-8118 630-637-1350 X X X X X X X X X X X X 13 9 8 7 5 32 12 11 8 7 6 5 5 5 7 17 5 4 45 14 13 12 11 11 11 10 8 6 6 6 6 5 5 5 5 27 20 12 11 10 8 15 13 9 8 7 5 34 13 12 8 7 6 5 5 5 8 20 6 5 45 14 13 12 11 11 11 10 8 6 6 6 6 5 5 5 5 28 21 13 12 11 9 17 100 100 100 100 100 94 92 92 100 100 100 100 100 100 88 85 83 80 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 96 95 92 92 91 89 88
Mundelein
Preventix Custom Auto Repair Mundelein Automotive Inc Autobahn Motor Works Inc All Tune & Lube George’s Auto Service Inc The Car Doc Inc Car Medix Car X Service Systems Colonial Tire Cottman Transmission Center
Naperville
Clark’s Car Care Gerald Subaru Bill Jacobs BMW Mini Naper Auto Works Inc A & G Automotive Davis Automotive Services Ltd Joe Rizza Lincoln Mercury Horizon Chevrolet Continental Audi Becker Service Center Inc Bill Jacobs Volkswagen Merlin 200,000 Mile Shop Sparks Computerized Car Care Dodge of Naperville J Mobil Mandrik Auto Repair Service Meineke Car Care Center Toyota of Naperville Fair Oaks Ford Inc Automotive Enterprises Village Pontiac-GMC Inc CarMax Saturn of Naperville Pep Boys Automotive Supercenters
10S123 Normantown Rd Unit A 630-499-1400
Average REI this period: 94 for shops listed in this report, 87 for all shops.
30
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Certified Auto Repair Mercedes-Benz of Naperville Goodyear Tire Center Maximum Automotive Midas Auto Service Experts
487 Industrial Dr 1569 W Ogden Ave 275 E Ogden Ave 1580 W Ogden Ave 5016 Ace Ln 430 Nelson Rd 1949 Clearing Ct 1110 E Haven Ave 1167 N Cedar Rd 22033 Howell Dr 1300 E Haven Ave 1805 Howell Dr 9002 N Milwaukee Ave 9600 N Milwaukee Ave 8851 N Milwaukee Ave 8401 N Milwaukee Ave 8560 W Golf Rd 5757 W Touhy Ave 7701 N Milwaukee Ave 9401 N Milwaukee Ave 8795 N Milwaukee Ave 213 Hansen Blvd 204 Hansen Blvd 208 Hansen Blvd 101 S River Rd 201 Hansen Blvd 1550 Frontage Rd 1530 Frontage Rd 1530 Shermer Rd 1855 Techny Rd 200 Skokie Blvd 805 Waukegan Rd 700 W Frontage Rd 1644 Willow Rd 670 W Frontage Rd 70 E North Ave 22 S Wolf Rd
630-637-9480 630-305-4560 630-355-3200 630-357-5525 630-922-1320 815-462-5700 815-485-1500 815-485-0100 815-485-8282 815-485-3077 815-462-8473 815-485-5501 847-297-8807 847-635-6640 847-965-5040 847-965-9753 847-299-2129 847-647-1555 847-966-1332 847-470-9800 847-966-2886 630-907-0800 630-907-0770 630-907-3100 630-897-5588 630-907-1200 847-272-7900 847-272-0808 847-498-5011 847-272-7820 847-564-4090 847-272-5040 847-441-5300 847-441-9411 847-446-5100 708-531-8697 708-562-4321 X
6 6 4 4 4 14 6 5 5 4 4 4 10 9 9 5 13 18 9 20 8 7 6 5 8 5 9 22 11 6 6 4 24 5 4 4 7
7 7 5 5 5 14 6 5 5 5 5 5 10 9 9 5 14 20 10 25 10 7 6 5 9 6 9 23 12 7 7 5 24 5 5 5 9
86 86 80 80 80 100 100 100 100 80 80 80 100 100 100 100 93 90 90 80 80 100 100 100 89 83 100 96 92 86 86 80 100 100 80 80 78
New Lenox
DeRe Tire & Auto Inc Standon Automotive Electrical Oxbo Muffler Shop Rollies Car Care Asia Care Best Buy Tire & Auto Inc Tony’s Transmissions
Niles
Milwaukee & Ballard Shell Inc Golf Mill Auto Center Niles Auto Center Joe’s Service Golf Mill Shell Star Nissan M & N Auto Service Inc Golf Mill Ford Inc M & A Auto Service Inc
North Aurora
Gerald Nissan Subaru Saturn of North Aurora Fox Valley Ford C & R Specialists Westside Dodge
Northbrook
Autohaus on Edens Inc Northbrook Mercedes Toyota Scion North Town Auto Service Calbri Automotive Steve Foley Bentley Cadillac Rolls Smith Tire & Auto
Northfield
Field’s BMW of Northfield Five Star Automotive Field’s Jeep
Northlake
Rapid Automotive GTO Muffler & Brakes
Average REI this period: 94 for shops listed in this report, 87 for all shops.
31
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Oak Forest
Potenzo Auto Repair Cars Automotive R S Automotive DeRe Tire & Auto Inc George Browning’s & Sons Milex Tune-up & Brakes Center Euro Care Ltd Car X Service Systems Community Mazda 15324 S Cicero Ave 5740 W 159th St 5135 W 159th St 5209 W 159th St 5100 W 159th St 6240 W 159th St 6130 W 159th St 6114 W 159th St 5900 W 159th St 10711 S Cicero Ave 6100 W 95th St 10701 S Cicero Ave 5534 W 110th St 8920 S Cicero Ave 6701 W 95th St 11009 S Cicero Ave 5500 W 95th St 9600 Southwest Hwy 8900 S Cicero Ave 4300 W 95th St 4800 W 111th St 4320 W 95th St 4630 W 95th St 5800 W 95th St 9440 S Cicero Ave 9121 S Cicero Ave 9640 S Cicero Ave 333 W Lake St 6801 W North Ave 700 Madison St 828 W North Ave 435 Madison St 6540 W Roosevelt Rd 62 Chicago Ave 8821 W 159th St 9544 W 159th St 14810 S LaGrange Rd 8550 W 159th St 8100 W 159th St 15941 S 94th St 8470 W 159th St 708-687-9000 708-687-7769 708-687-1100 708-687-1082 708-687-2640 708-687-6121 708-687-5258 708-687-6750 708-444-3200 708-425-2500 708-599-6000 708-499-1161 708-423-4045 708-425-8989 708-430-0011 708-425-2100 708-423-2707 708-499-2282 708-422-9300 708-499-1000 708-422-4800 708-423-5200 708-423-0910 708-636-5800 708-423-9440 708-422-3800 708-857-9835 708-383-7697 708-848-3344 708-383-8706 708-386-9222 708-524-1616 708-386-2930 708-524-0622 708-460-8400 708-460-0460 708-349-1750 708-403-1300 708-403-0300 708-403-8801 708-460-4545 X X X X X X X X X X 18 10 9 5 5 12 5 4 7 23 13 9 9 8 7 6 6 5 5 19 14 14 10 9 9 16 7 19 7 5 9 8 11 4 10 13 10 10 9 9 8 18 10 9 5 5 14 6 5 9 23 13 9 9 8 7 6 6 5 5 20 15 15 11 10 10 18 8 19 7 5 10 9 13 5 10 13 10 10 9 9 8 100 100 100 100 100 86 83 80 78 100 100 100 100 100 100 100 100 100 100 95 93 93 91 90 90 89 88 100 100 100 90 89 85 80 100 100 100 100 100 100 100
Oak Lawn
Spitfire Automotive Inc Hawkinson Ford Car X Service Systems The Mechanics Mike Haggerty Volkswagen Ed Napleton Honda Midas Auto Service Experts Spitzer’s Service Station Milex Tune Up & Brake O’Conner Quality Hyundai Kelly Nissan Interstate Muffler & Automotive Oak Lawn Toyota Scion Mancari’s Chrysler Jeep Ed Napleton Dodge Webb Chevrolet Saturn of Oak Lawn Paton’s Auto Repair Inc
Oak Park
Oak Park Citgo Oak Park & North Auto Service Car X Service Systems Auto Clinic Automotive Tech Center Auto Experts Chicagoland Auto
Orland Hills
Mancari Chrysler Jeep Isuzu
Orland Park
Sparks Complete Auto Care Midas Auto Systems Experts Orland Park Nissan Inc Joe Rizza Porsche Ford of Orland Thomas Dodge of Orland Park BMW of Orland Park
Average REI this period: 94 for shops listed in this report, 87 for all shops.
32
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Community Honda of Orland Park Infiniti of Orland Park Mercedes-Benz of Orland Park Luxury Motors & Mitsubishi Motor Werks of Orland Park Nagel’s Auto Service Inc TRS Transmissions Pep Boys Automotive Supercenter Volkswagen of Orland Park
8340 W 159th St 8500 W 159th St 8430 W 159th St 8910 W 159th St 17215 Wolf Rd 13727 Southwest Hwy 13811 Southwest Hwy 15911 S LaGrange Rd 8920 W 159th St 2200 US Highway 30 78 Stonehill Rd 1951 Wiesbrook Rd 2771 IL Route 34 2015 Wiesbrook Rd 300 W Colfax St 2228 N Rand Rd 1440 N Rand Rd 673 W Colfax St 609 W Colfax St 20125 N Rand Rd 2105 N Rand Rd 631 W Colfax St 1400 E Dundee Rd 1285 E Dundee Rd 542 W Colfax St 315 W Northwest Hwy 138 N Northwest Hwy 7 E Palatine Rd 847 E Dundee Rd 643 W Colfax 542 W Colfax St Ste 3 1402 Rand Rd 151 E Lake Cook Rd 11111 Southwest Hwy 11754 Southwest Hwy 10255 Roberts Rd 3365 Belvidere Rd
708-364-2600 708-403-4700 708-460-0400 708-428-4000 708-478-1030 708-349-7637 708-349-2005 708-349-0130 708-428-5000 630-897-8900 630-554-8911 630-898-8988 630-554-6611 630-897-4217 847-776-3566 847-934-1330 847-934-1133 847-705-8770 847-359-1456 847-358-5266 847-202-1755 847-359-5801 847-776-0000 847-991-0444 847-359-0910 847-991-9150 847-934-6602 847-358-4299 847-359-8990 847-363-0898 847-776-1234 847-221-5302 847-359-7700 708-974-3050 708-361-1700 708-430-4145 847-263-9366 X X X X X X
8 8 7 6 6 9 9 8 7 13 8 6 5 8 25 17 12 9 8 8 8 7 6 5 5 5 21 8 7 5 4 7 7 9 8 6 5
8 8 7 6 6 10 10 9 9 13 8 6 5 9 25 17 12 9 8 8 8 7 6 5 5 5 22 9 8 6 5 9 9 9 8 7 5
100 100 100 100 100 90 90 89 78 100 100 100 100 89 100 100 100 100 100 100 100 100 100 100 100 100 95 89 88 83 80 78 78 100 100 86 100
Oswego
River View Ford Keith’s Car Care Shipman’s Garage Louie’s Car Care Bartel’s Auto Clinic
Palatine
Advanced Auto/Truck Repair Inc Accurate Auto Clinic II Inc Sparks Computerized Car Care Stephens Automotive Inc Ernie’s Auto Service Harry’s on Rand Top Notch Auto Repair T2 Automotive Arlington Dodge in Palatine Arlington Lexus in Palatine Colfax Auto Repair Inc Creative Mechanix Inc Casey Automotive Palatine Shell Service Midas Auto Service Experts JD Addison Auto Repair Affordable Towing Express Car Care Grossinger Chevrolet Inc
Palos Heights
Tire Services Co Fuller’s Car Care Inc
Palos Hills
European Auto Werks
Park City
Park City Transmissions
Average REI this period: 94 for shops listed in this report, 87 for all shops.
33
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Park Forest
Kennedy Auto Repair Inc All Tune & Lube Lifetime Muffler & Brake 55 North St 84 S Orchard Dr 10 Norwood Blvd 1301 W Dempster St 826 W Touhy Ave 1401 W Dempster St 1200 W Touhy Ave 906 Busse Hwy 200 N Northwest Hwy 16020 S Lincoln Hwy Ste 100 10138 S Bode Rd Unit A 12137 Rhea Dr 24010 W Renwick Rd 2544 W Ruff St 23846 135th St 10154 S Bode Rd 2031 IL Route 59 23205 Lincoln Hwy 2701 147th St 1205 N Rand Rd 801 N Elmhurst Rd 1210 N Elmhurst Rd 1212 N Elmhurst Rd 4035 Sauk Trl 7600 Madison St 8001 Lake St 8966 W Grand Ave 8201 W Grand Ave 2434 Thatcher Ave 3116 N River Rd 8308 W Grand Ave 14402 S Indiana Ave 1418 W 127th St 708-747-0882 708-481-6001 708-747-7337 847-698-3700 847-825-0770 847-698-1234 847-692-3103 847-823-8711 847-825-1800 815-436-6202 630-904-6300 815-577-0327 815-254-9959 630-922-7307 815-436-1337 630-904-8181 815-436-1829 815-436-2071 708-371-3850 847-255-0666 847-459-7210 847-465-9520 847-279-3838 708-748-3211 708-366-1115 708-366-8000 708-452-0300 708-456-8855 708-453-6161 708-583-9750 708-456-7575 708-841-4401 708-389-8177 X X X X 11 7 8 19 10 7 5 17 6 5 5 5 28 17 14 7 30 5 17 5 11 10 5 9 12 6 13 11 6 9 4 8 6 12 8 10 19 10 7 5 18 7 5 5 5 29 19 16 8 36 6 20 5 12 11 6 10 12 6 13 11 6 10 5 8 8 92 88 80 100 100 100 100 94 86 100 100 100 97 89 88 88 83 83 85 100 92 91 83 90 100 100 100 100 100 90 80 100 75
Park Ridge
Bredemann Toyota Napleton’s Park Ridge Linc Merc Bredemann Chevrolet Park Ridge Shell Service Skylark Garage Inc Napleton Cadillac Inc
Plainfield
AAA Auto Inc Douglas Automotive Repair Last Chance Auto Route 59 Auto Repair Inc Our Team Auto Repair Tuffy Auto Service Center DJ’s Auto Truck Inc Tuffy Auto Service Center Bill Jacob’s Oldsmobile Chevrolet
Posen
The Auto Clinic Muffler Shops
Prospect Heights
Merlin 200,000 Mile Shop Dave’s Auto Clinic New Horizon Car Care Mexico Mufflers and Brakes
Richton Park
Howard’s Auto Care
River Forest
Petes Automotive Service Inc Lake & Thatcher Auto Repair
River Grove
GTO Automotive All Suburban Auto A1 Auto & Truck Repair CAB Auto Repair Inc Hagen’s Automotive
Riverdale
Stanfa Tire Auto Ron’s Service
Average REI this period: 94 for shops listed in this report, 87 for all shops.
34
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Riverside
Riverside Garage Inc Joe Rizza Ford Inc 18 East Ave 2100 Harlem Ave 3001 Kirchoff Rd 3880 Industrial Ave 1950 Plum Grove Rd 6125 Algonquin Rd 682 Phelps Ave 25W331 Lake St 25W241 Lake St 399 Central Ave 309 E Irving Park Rd 1054 W Lake St 692 Lake St 333 E Irving Park Rd 908 Central Ave 611 N Roselle Rd 24W483 Lake St 818 E Rollins Rd 300 W Rollins Rd 915 N Cedar Lake Rd 1011 N Cedar Lake Rd 26 E Main St 107 W Rollins Rd 507 W Rollins Rd 119 W Main St 505 Estes Ave 700 E Golf Rd 1110 Lunt Ave 320 W Golf Rd 125 W Higgins Rd 1755 E Golf Rd 423 W Golf Rd 908 Morse Ave 250 E Golf Rd 975 W Wise Rd 350 E Golf Rd 660 E Golf Rd 685 W Wise 708-447-7221 708-442-7000 847-255-8511 847-253-8700 847-934-6660 847-593-4244 815-372-9782 630-351-5354 630-894-1770 630-529-2677 630-894-3737 630-894-0278 630-893-7444 630-924-8686 630-351-2200 630-351-6900 630-582-8855 847-548-8711 847-546-0002 847-546-7670 847-546-0811 847-270-0434 847-740-1600 847-740-6990 847-546-6777 847-524-2811 847-843-4000 847-985-5533 847-843-9900 847-843-7600 847-619-8022 847-882-2535 847-895-3127 847-839-8000 847-524-2886 847-882-0200 847-843-0400 847-891-8905 X X X X X X X X X X 13 18 8 6 16 5 12 10 8 7 7 5 13 10 7 7 10 13 16 15 5 9 6 6 8 80 24 21 15 12 11 10 10 9 9 8 8 6 13 23 8 6 18 6 13 10 8 7 7 5 14 11 8 8 12 13 16 15 5 10 7 7 9 80 24 21 15 12 11 10 10 9 9 8 8 6 100 78 100 100 89 83 92 100 100 100 100 100 93 91 88 88 83 100 100 100 100 90 86 86 89 100 100 100 100 100 100 100 100 100 100 100 100 100
Rolling Meadows
Ray’s Auto Inc Link Automotive Inc Plum Grove Marathon Midas Auto Systems Experts
Romeoville
J & M Autoworks
Roselle
Ron’s Auto Center Stan’s Service Auto Tech & Body Roselle Service Center/Union 76 P & K Auto Repair Service Roselle Tire & Auto Service Pat Keans Friendly Ford Jim’s Reliable Auto Repair Mastertech Active Auto Sales
Round Lake
Pep Boys
Round Lake Beach
Meineke Car Care Center Apple Automotive Dave’s Transmission Inc Lara’s Garage Pro Autoworks Velasquez & Son’s Muffler & Brake
Round Lake Park
Londono’s Auto Inc
Schaumburg
Car Doctor Inc Patrick BMW B & B Auto Repair Inc Schaumburg Audi Saturn of Schaumburg Firestone Tire & Service Centers Car X Service Systems Import Motors CarMax Wise Auto Clinic Lexus of Woodfield Schaumburg Mitsubishi C A T S Auto Repair
Average REI this period: 94 for shops listed in this report, 87 for all shops.
35
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Schaumburg Pontiac GMC Woodfield Chevrolet/Hummer Inc CNS Automotive Inc M J Auto Service Schaumburg Chrysler Jeep Mazda Swedish Car Specialists Inc Vermiglios Marathon Auto Service Schaumburg Honda Schaumburg Toyota Scion Woodfield Ford Schaumburg Jeep B & G Muffler & Brake Larry & Dan’s Marathon Schaumburg Dodge Patrick Hyundai Schaumburg Mazda Discount Muffler & Brake Shop Patrick Cadillac Volvo Lukasz Automotive MA Auto Repair Schaumburg Motorworks Inc
100 W Golf Rd 1100 W Golf Rd 2133 Hammond Dr 780 E Schaumburg Rd 1020 E Golf Rd 916 Lunt Ave 405 W Golf Rd 750 E Golf Rd 875 W Golf Rd 815 E Golf Rd 920 W Golf Rd 1807 W Wise Rd 121 W Schaumburg Rd 208 W Golf Rd 690 E Golf Rd 110 W Golf Rd 857 Wise Rd 526 Mall Dr 635 Morse Ave 839 W Wise Rd 435 W Wise Rd 4918 River Rd 9731 Irving Park Rd 9350 Irving Park Rd 4645 N 25th Ave 9344 Byron St 722 Cottage St 4303 W Jefferson St 7346 N Central Park Ave 8359 Crawford Ave 7501 N Lincoln Ave 7601 Skokie Blvd 7349 Ridgeway Ave 3800 W Oakton St 7877 Lincoln Ave 5050 W Dempster St 7008 Carpenter Rd 5240 Golf Rd 3601 Jarvis Ave 5220 W Touhy Ave 9301 Skokie Blvd 5115 W Dempster St 8250 McCormick Blvd
847-884-1300 847-882-2200 847-397-2252 847-885-1021 847-882-9000 847-891-3133 847-885-7450 847-884-6632 847-882-1800 847-605-1050 847-882-8400 847-895-4900 847-895-3443 847-885-9150 847-519-9600 847-882-5050 847-895-2723 847-605-4040 847-923-0145 847-923-1630 847-895-7780 847-678-8400 847-671-4771 847-678-5100 847-678-7700 847-671-0100 815-744-5322 815-725-9098 847-568-9966 847-676-2566 847-677-6790 847-982-9500 847-675-2550 847-673-3278 847-673-2430 847-673-7600 847-329-7008 847-965-3460 847-677-8455 847-675-5300 847-933-9306 847-677-3850 847-679-7755 X X X X X X
6 6 5 5 5 5 5 33 45 24 13 10 9 9 8 7 6 6 5 4 4 13 8 8 6 5 10 11 54 26 16 15 9 8 8 8 6 6 6 6 6 5 16
6 6 5 5 5 5 5 34 47 25 14 11 10 10 9 8 7 7 6 5 5 13 8 8 6 6 11 14 54 26 16 15 9 8 8 8 6 6 6 6 6 5 17
100 100 100 100 100 100 100 97 96 96 93 91 90 90 89 88 86 86 83 80 80 100 100 100 100 83 91 79 100 100 100 100 100 100 100 100 100 100 100 100 100 100 94
Schiller Park
A J Auto J M Auto Repairs Inc Katt’s Automotive Service Sabri Motors Village Auto Body & Towing Inc
Shorewood
Shorewood Lube & Service Mark’s Service Center
Skokie
Factory Muffler Complete Auto Main & Crawford Auto Repair Sigler’s Auto Center Sherman Dodge Albany Park Service Oakton & Hamlin Auto Repair Tolzien Auto Service Walton Chrysler Plymouth Jeep All Tune & Lube Martin Nissan MPH Motorsports Pep Boys Skokie Auto Repair Car X Service Systems McCormick Auto Care Inc
Average REI this period: 94 for shops listed in this report, 87 for all shops.
36
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
D-Z Auto Service Mc Kenna Automotive Autotronics Computerized Car Care Skokie Duxler Tire Petersen Automotive
8200 N Skokie Blvd 7401 Saint Louis Ave 8025 Skokie Blvd 9323 Skokie Blvd 7626 Parkside Ave 605 Sundown Rd 164 Ross Ave 507 Sundown Rd 113 W 162nd St 23 E 162nd St 150 W 162nd St 800 E 162nd St 1533 E 162nd St 44 W 168th St 904 E Main St 2535 E Main St 1820 Production Dr Unit G 1421 E Main St 2525 E Main St 1845 E Main St 2651 E Main St 430 S 2nd St 3200 Chicago Rd 3204 Louis Sherman Dr 1522 N Mannheim Rd 1644 N Mannheim Rd 1636 N Mannheim Rd 1700 N Mannheim Rd 1837 N Mannheim Rd 1617 N Mannheim Rd 1540 Burgundy Pkwy 16 N Barrington Rd 34 N Barrington Rd 10 W Streamwood Blvd 5739 S Archer Ave 5418 S Harlem Ave 6200 S Archer Ave
847-675-1997 847-673-7930 847-679-7770 847-679-4840 847-675-6540 847-608-6735 847-742-4250 847-429-1177 708-333-1060 708-339-1300 708-596-0100 708-331-6400 708-339-7400 708-225-0140 630-584-0440 630-584-3900 630-444-1414 630-443-6400 630-584-1800 630-584-0031 630-584-6655 630-584-1277 708-755-8090 708-754-3490 708-344-1760 708-681-0499 708-343-4951 708-615-0695 708-343-0130 708-681-0844 630-289-0020 630-372-2577 630-289-0721 630-837-9214 708-458-2091 708-594-2900 708-458-1009 X X X X X
12 6 5 5 4 24 5 5 9 7 7 5 5 5 19 8 6 6 6 5 14 4 5 13 12 8 7 7 5 6 9 8 7 6 9 6 6
13 7 6 6 5 24 5 6 9 7 7 5 6 6 19 8 6 6 6 5 17 5 5 14 12 8 7 7 6 8 9 8 7 6 9 6 8
92 86 83 83 80 100 100 83 100 100 100 100 83 83 100 100 100 100 100 100 82 80 100 93 100 100 100 100 83 75 100 100 100 100 100 100 75
South Elgin
Johny’s Auto Repair Inc Lose’s Auto Service Express Auto Repair
South Holland
South Holland Dodge Mufflers 4 Less South Holland Mitsubishi Saturn of South Holland Gibson Chevrolet Import Auto Group
St Charles
Reber & Foley Service Center Nissan of St Charles Autoparctor Inc McGrath Honda of St Charles Zimmerman Ford Inc Richard Buick Chrysler Jeep St Charles Toyota Scion Discount Tire
Steger
Guaranteed Muffler & Brake James Herr & Sons Repairing
Stone Park
SOS Transmissions Company Inc Munoz Auto Repair C & C Auto Repair Inc True Family Auto Complete Car Care Lucianos Car Care Center
Streamwood
AW Auto Repair Burds Auto Bays Inc 4 Star Automotive Inc Williams Service Center
Summit
Shield’s Carburetor & Ignition Solid Auto Service Inc
Summit Argo
Davila Auto Service Inc
Average REI this period: 94 for shops listed in this report, 87 for all shops.
37
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Tinley Park
Saturn of Tinley Park VIP Tire Goodyear CarMax Herman’s Auto Center Inc Family Hyundai - Suzuki Orland Toyota Scion Laurel Volvo Jaguar Land Rover Bettenhausen Dodge Apple Chevrolet Midas Auto Service Experts 8355 W 159th St 7121 W 171st St 18800 Oak Park Ave 7250 Duvan Dr 8325 159th Street 8505 W 159th St 8031 W 159th St 17514 S Oak Park Ave 8585 W 159th St 7011 W 159th St 600 Lakeview Pkwy 8 W North Ave 442 W St Charles Rd 443 E St Charles Rd 225 W Roosevelt Rd 706 N Princeton Ave 132 W Home Ave 300 W Stone Rd 120 W Home Ave 300 W Roosevelt Rd 6 W St Charles Rd 400 E Roosevelt Rd 149 W St Charles Rd 299 E St Charles Rd 28W224 Warrenville Rd 29W573 Batavia Rd 619 W Liberty St 400 Willow Rd 390 W Liberty St 35770 N Green Bay Rd 302 10th St 3211 Sunset Ave 1119 Belvidere St 425 N Green Bay Rd 1712 Belvidere Rd 3125 Grand Ave 903 Belvidere Rd 1700 Belvidere Rd 1212 Golf Rd 1211 Glen Rock Ave 708-614-7400 708-614-1700 708-444-0400 708-429-0990 708-429-0444 708-429-3900 708-342-0400 708-532-2665 708-429-3000 708-614-1600 847-816-0011 630-833-5130 630-279-4114 630-834-7600 630-495-0800 630-279-5569 630-673-4864 630-833-5514 630-941-0346 630-279-2000 630-834-0620 630-279-5200 630-832-4067 630-832-3160 630-393-1436 630-393-9493 847-526-9185 847-847-6002 847-526-6776 847-662-2555 847-263-6008 847-599-9000 847-623-3551 847-336-4300 847-336-9616 847-623-6710 847-625-4255 847-360-0775 847-623-9609 847-599-9566 X X X X X X X X 13 9 6 6 5 5 10 9 8 8 11 13 11 8 8 7 6 5 5 5 5 5 7 6 8 5 11 10 5 118 30 21 20 18 14 14 13 13 13 13 13 9 6 6 5 5 11 10 9 9 11 13 11 8 8 7 6 5 5 5 5 5 9 8 8 5 11 10 5 118 30 21 20 18 14 14 13 13 13 13 100 100 100 100 100 100 91 90 89 89 100 100 100 100 100 100 100 100 100 100 100 100 78 75 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Vernon Hills
C & M Auto Service Inc
Villa Park
Merlin 200,000 Mile Shop A to Z Auto Oakfield Ford Wilkins Buick Mazda Santo’s Auto Repair Lupe’s Auto Repair G Automotive Gary Lietz Automotive Inc Haggerty Pontiac GMC Sooper Lube Villa Park Chevrolet Charley’s Marathon Service Villa Park Auto Clinic
Warrenville
Voegtle Auto Service Warrenville Car Clinic Inc
Wauconda
Wauconda Car Care M & B Garage Ellison Auto Clinic Inc
Waukegan
Bob’s Garage Inc Pepe’s Muffler Shop Sunset Auto Angel’s Auto Repair & Towing Classic Chevrolet Toyota Fausto’s Auto Repair Winner Tire Balazo Auto Repair Belvidere Muffler & Brakes Dick Strang Automotive Inc Hi Tech Auto Service
Average REI this period: 94 for shops listed in this report, 87 for all shops.
38
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Super Muffler Morelos Auto Repair San Jose Auto Service Inc Colon & Carlos Service Station Manuel Auto Repair Tona Auto Repair Car Credit America H & V Auto Repair Bardales Auto Repair Doug’s Auto Service Jerry Berzin’s Auto Center Inc A’s Auto Center 25 Auto Service Felix Towing Roberto’s Auto Service Inc Northern Automotive Fair Muffler & Brake Shop Closs Tire & Auto Pep Boys Automotive Supercenters Velasquez Mufflers for Less Don Auto Gonzalez Auto Repair John’s Auto Repair Road Side Auto Repair Garcia Auto Repair Ruben Auto Repair Merlin 200,000 Mile Shop
2833 Sunset Ave 2919 Sunset Ave 1535 Belvidere Rd 940 S Jackson St 917 S Martin Luther King Ave 1120 Washington St 550 N Green Bay Rd 1300 N Jackson St 521 S Elmwood Ave 37704 N Sheridan Rd 726 W Glen Flora Ave 552 S Greenbay Rd 25 Le Baron St 420 S Genesee St 1608 Washington St 3001 Sunset Ave 3105 Belvidere Rd 1340 N Lewis Ave 620 N Green Bay Rd 125 S Green Bay Rd 1018 Belvidere St 928 Victory St 648 N Butrick St 2725 Belvidere Rd 715 Belvidere Rd 912 10th St 2108 N Lewis Ave 560 North Ave 133 N Aurora St 1185 W Washington St 850 Meadowview Xing 601 W Roosevelt Rd 521 W Washington St 120 E Roosevelt Rd 130 W Roosevelt Rd 101 E Washington St 303 Wilson Ave 1185 W Washington St 303 Harrison St 1835 S Mannheim Rd 10129 W Roosevelt Rd 10139 W Roosevelt Rd 701 Burlington Ave
847-599-5400 847-263-1899 847-244-5060 847-249-2520 847-249-0903 847-263-8148 847-599-1100 847-336-8279 847-625-1455 847-623-6464 847-336-0777 847-336-6400 847-596-5770 847-623-4600 847-662-3080 847-623-6875 847-360-0330 847-336-5555 847-662-6455 847-263-9310 847-336-9440 847-360-1170 847-662-9707 847-599-1700 847-623-5755 847-360-9048 847-662-1445 630-231-9900 630-562-4405 630-876-0411 630-231-4444 630-231-3200 630-293-1560 630-231-7677 630-876-9466 630-231-3404 630-293-4466 630-479-2799 630-231-7335 708-865-9080 708-865-0103 708-865-0805 708-246-4813 X X X X X
13 12 12 10 10 10 7 6 5 5 5 16 8 8 23 7 13 6 19 9 4 4 4 4 7 7 9 12 6 6 5 5 14 11 7 5 4 4 4 10 13 6 6
13 12 12 10 10 10 7 6 5 5 5 17 9 9 26 8 15 7 23 11 5 5 5 5 9 9 12 12 6 6 5 5 15 12 8 6 5 5 5 10 14 7 6
100 100 100 100 100 100 100 100 100 100 100 94 89 89 88 88 87 86 83 82 80 80 80 80 78 78 75 100 100 100 100 100 93 92 88 83 80 80 80 100 93 86 100
West Chicago
Fox Valley Volkswagen Dorado’s Auto Repair Leo Towing & Auto Repair DuPage Auto Werks Haggerty Ford T S Specialties Krage’s Tire Centers/Goodyear Midas Auto Systems Experts Sam’s Auto Repair Alfaro’s Auto Service Apantenco Auto Service Juan’s Auto Service
Westchester
George’s Auto Service Westchester Auto Repair Inc Meineke Car Care Center
Western Springs
J Benak Service
Average REI this period: 94 for shops listed in this report, 87 for all shops.
39
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Westmont
Village Automotive Laurel BMW Laurel Mercedes-Benz of Westmont Cars Plus Tire & Auto Svc Center Laurel Audi of Westmont Westmont Automotive Inc Car X Auto Service Midas Auto Service Experts Oakbrook Toyota in Westmont Meineke Car Care Center B & C Auto McGrath Acura of Westmont McGrath Lexus of Westmont Firestone of Westmont True Imports Inc 38 W Naperville Rd 430 E Ogden Ave 200 E Ogden Ave 27 W 63rd St 276 E Ogden Ave 119 E Chicago Ave 317 E Ogden Ave 401 W Ogden Ave 550 E Ogden Ave 6135 S Cass Ave 2 E 63rd St 400 E Ogden Ave 470 E Ogden Ave 24 E 63rd St 216 E Naperville Rd 310 W Liberty Dr 1830 E Roosevelt Rd 1705 College Ave 800 E Roosevelt Rd 301 Butterfield Rd 926 E Roosevelt Rd 1100 E Roosevelt Rd 519 S Carlton St 1803 N Main St 1798 W Hintz Rd 700 W Dundee Rd 548 N Milwaukee Ave 301 1/2 Industrial Ln 207 Industrial Ln 851 E Palatine Rd 201 Industrial Ln 240 E Industrial Ln 120 McHenry Rd 1215 Market St 7301 S Kingery Hwy 7255 S Kingery Hwy 630-241-0404 630-654-5400 630-654-8100 630-969-5729 630-655-6700 630-968-1398 630-964-2279 630-964-8915 630-789-9600 630-969-9330 630-852-6100 630-323-8200 630-323-5600 630-515-0400 630-663-0033 630-668-0113 630-668-8870 630-668-0101 630-653-4060 630-682-5050 630-682-9760 630-462-8000 630-668-4141 630-665-2000 847-394-3030 847-537-7000 847-520-4944 847-279-1601 847-808-9544 847-537-5454 847-520-1229 847-215-1304 847-808-2288 708-839-1515 630-986-5000 630-789-2989 X X X X X X X 16 15 12 10 9 6 5 5 17 12 11 11 7 6 10 9 7 7 6 6 5 5 19 9 22 10 6 11 15 5 17 8 6 10 8 7 16 15 12 10 9 6 5 5 18 13 12 12 8 7 12 9 7 7 6 6 5 5 20 11 22 10 6 13 18 6 21 10 8 10 8 7 100 100 100 100 100 100 100 100 94 92 92 92 88 86 83 100 100 100 100 100 100 100 95 82 100 100 100 85 83 83 81 80 75 100 100 100
Wheaton
Renberg Garage Packey Webb Ford Renfro Auto Center Chrysler Jeep of DuPage Inc Firestone Tire & Service Centers Scott’s Service Place Suburban Buick Company Carlton Auto Repair DuPage Auto & Truck Repair
Wheeling
Tahoe Automotive Stasek Chevrolet Inc Car X Service Systems Leo’s and Jo’s Auto Repair Hi Tech Car & Truck Repair Semeria Imports Inc Suburban Auto Center Inc Hernandez Auto Care Whips Automotive Inc
Willow Springs
Sandi Auto
Willowbrook
Willowbrook Ford Kia Quality Tire of Willowbrook Inc
Average REI this period: 94 for shops listed in this report, 87 for all shops.
40
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Wilmette
Advance Auto Clinic Inc North Shore Automotive Shawnee Service Center Wilmette Auto Care Ltd Forrest’s Service Hong Kong Auto Service Imperial Motors 3600 Lake Ave 525 Greenbay Rd 332 Linden Ave 803 Green Bay Rd 1201 Green Bay Rd 3500 Lake Ave 721 Green Bay Rd 27W555 High Lake Rd 985 Green Bay Rd 1007 Tower Ct 342 W Irving Park Rd 389 E Irving Park Rd 6809 Hobson Valley Dr #115 7500 Janes Ave 7348 Southwest Hwy 10539 Southwest Hwy 11101 S Harlem Ave 2804 Deborah Ave 2225 Lewis Ave 2421 20th St 2016 Horizon Ct 3001 Sheridan Rd 3525 IL Route 173 847-256-2700 847-853-8300 847-251-1234 847-256-7766 847-251-9801 847-251-0300 847-256-0606 630-665-1070 847-446-0711 847-446-9500 630-766-4430 630-766-0628 630-512-0516 630-910-4707 708-448-8100 708-361-0950 708-448-6828 847-746-5861 847-872-3333 847-872-2211 847-746-7649 847-872-2036 847-872-2707 X X X X X 10 6 6 6 5 5 6 6 11 8 9 6 7 4 5 5 5 20 8 6 6 5 7 10 6 6 6 5 5 8 6 11 8 9 7 7 5 5 5 6 20 8 6 6 5 8 100 100 100 100 100 100 75 100 100 100 100 86 100 80 100 100 83 100 100 100 100 100 88
Winfield
Brach’s Service Center
Winnetka
Hubbard Woods Motors Europa Import Inc
Wood Dale
Wood Dale Marathon TJV Marathon
Woodridge
Pinnacle Automotive Woodridge Marathon
Worth
Brake-Tec Inc L K Tire & Auto Service Center C P Auto Center
Zion
Ernie’s Auto Dukas Auto Repair Northwest Automotive Roe Automotive Inc Dreyer’s Auto Service Inc Roger Whitmore Auto Repair
Average REI this period: 94 for shops listed in this report, 87 for all shops.
41
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Metro East
Alorton
Act Now Towing and Repair 4800 Old Missouri Ave 3416 College Ave 350 Homer Adams Pkwy 4350 Alby St 1620 E Homer Adams Pkwy 1015 Belle St 1322 Milton Rd 2707 Tulane St 2701 Washington Ave 48 E Elm St 2700 Brown St 4101 Alby St 935B S Belt W 1215 W Main St 3795 State Route 15 7923 Ruck Dr 609 S Belt W 2500 S Belt W 1110 S Church St 405 W Bethalto Dr 24 Mechanical Dr 724 Cooper Dr 3807 Mississippi Ave 4801 Horseshoe Lake Rd 1823 Vandalia St 433 Vandalia St 404 St Louis Rd 903 N Bluff Rd 1150 St Louis Rd 1900 Vandalia St 1439 N Evergreen Ln 305 N Main St 618-875-1525 618-465-8957 618-465-7766 618-466-7220 618-465-8881 618-465-2181 618-465-5591 618-465-5225 618-465-2411 618-466-9738 618-462-9150 618-462-8301 618-234-8313 618-233-8786 618-233-8140 618-398-2822 618-222-9950 618-277-4428 618-234-6140 618-377-6821 618-259-4000 618-332-3540 618-337-7931 618-931-6170 618-344-5105 618-344-7122 618-344-5755 618-344-0121 618-345-0611 618-345-1827 618-281-9595 618-281-5900 X X X X 12 38 12 10 9 7 7 10 9 4 4 4 10 10 9 9 8 7 5 8 4 18 6 8 6 6 5 5 5 15 13 7 6 12 38 12 10 9 7 7 11 11 5 5 5 10 10 9 9 8 7 5 9 5 18 7 8 6 6 5 5 5 16 14 7 6 100 100 100 100 100 100 100 91 82 80 80 80 100 100 100 100 100 100 100 89 80 100 86 100 100 100 100 100 100 94 93 100 100
Alton
Bristow’s Emissions & Auto Repair Dave Mungenast Alton Toyota Roberts Motors Inc Quality Pontiac GMC Cadillac Inc Maher’s Auto & Truck Service Inc Rister’s Automotive Mick’s Auto Repair Meineke Car Care Center Hodge Phillips 66 Service Kinder Service Steve’s Service
Belleville
Car Tech Automotive Inc Stein Automotive Inc Oliver C Joseph Inc Tish’s Auto Service Bertco Automotive Lou’s Auto Repair DeVan Automotive
Bethalto
Helmkamp Auto Service Inc Winners Circle Automotive
Cahokia
Huelsman Automotive Inc RTM Automotive
Collinsville
Automotive Resource Jack Schmitt Ford of Collinsville Midas Auto Systems Experts Buzz’s Automotive Service Larry’s Automotive Laura Buick Pontiac GMC Inc Mike’s Automotive Orchard Shell
1055 Collinsville Crossing Blvd 618-345-0164
Columbia
T & M Automotive Main Street Tires & Auto
Average REI this period: 94 for shops listed in this report, 87 for all shops.
42
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Dorsey
Aljets Automotive Inc 4617 Seiler Rd 1804 Martin Luther King Dr 5335 State St 100 E St Louis Ave 639 E Airline Dr 103 Seminole St 503 E Vandalia St Rear 201 S Buchanan St 6656 State Route 140 50 Lincoln Hwy 10505 Lincoln Trl #A 5609 N Illinois St 3333 S State Route 159 3903 S State Route 159 6901 Godfrey Rd 1221 W Pontoon Rd 3465 Progress Pkwy 2311 Madison Ave 2100 S Center St 1801 W Hwy 50 141 Auto Ct 1282 Central Park Dr 4007 Pontoon Rd 3670 State Route 111 Lot B 1700 N Belt W 1206 N Belt W 818 Lions Dr 430 Edwardsville Rd 1401 Vaughn Rd 1371 Vaughn Rd 101 E Ferguson Ave 618-377-5232 618-670-8787 618-398-1750 618-254-0224 618-259-3244 618-656-4640 618-656-8447 618-656-3800 618-692-9675 618-628-1166 618-398-1636 618-222-2626 618-656-6070 618-288-1900 618-466-8886 618-451-1552 618-452-5400 618-452-1312 618-344-0171 618-622-1314 618-624-2277 618-628-7000 618-931-2064 618-797-7997 618-235-0420 618-234-3513 618-667-7776 618-667-9966 618-259-4900 618-259-2424 618-251-5200 X X 5 13 12 8 19 23 7 5 7 13 11 4 9 12 5 24 8 9 5 9 26 5 7 7 5 10 6 5 9 7 6 5 13 15 8 20 23 7 5 8 13 11 5 9 13 5 24 8 10 5 9 29 6 7 7 5 12 6 5 9 7 8 100 100 80 100 95 100 100 100 88 100 100 80 100 92 100 100 100 90 100 100 90 83 100 100 100 83 100 100 100 100 75
E St Louis
Gary’s Auto Shelby’s Auto Repair Inc
East Alton
Premier Automotive Rob’s Discount Muffler
Edwardsville
LRE Auto Edwardsville Auto Inc McLean Auto Repair Johnson Auto Repair
Fairview Heights
Dobbs Tire & Auto Centers Mark II Tune-up AAMCO Transmissions
Glen Carbon
Cassen’s & Sons Inc Midas Auto Service Experts
Godfrey
Bakers Auto Repair
Granite City
Tom’s Auto Repair Koetting Ford Inc Barney’s Garage
Maryville
Double D Exhaust
O Fallon
Simons Service LLC Auffenberg St Clair Auto Mall Newbold Toyota Scion BMW
Pontoon Beach
Chuck’s Car Care Shrum’s Garage on Wheels
Swansea
North Belt Automotive Dobbs Tire & Auto Centers
Troy
ADR Auto & Truck Repair Troy Tri Auto Inc
Wood River
Albrecht Hamlin Chevrolet Roberts Ford Inc Brown Tire & Auto
Average REI this period: 94 for shops listed in this report, 87 for all shops.
43
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Facilities Outside of Illinois
Hammond, IN
ANC Complete Automotive Repair Jalisco Auto Repair 6949 Calumet Ave 3901 S Hohman Ave 9825 Indianapolis Blvd 219-853-1555 219-933-9773 219-934-2266 5 6 5 5 7 5 100 86 100
Highland, IN
Thomas KIA
Average REI this period: 94 for shops listed in this report, 87 for all shops.
44
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Average REI this period: 94 for shops listed in this report, 87 for all shops.
45
Repair Facility Performance Report
Business Name Address Telephone Trained
October 2007
Successful Repairs Total Repairs REI
Average REI this period: 94 for shops listed in this report, 87 for all shops.
46
Repair Facility Performance Report
Business Name
October 2007
Telephone Trained
ASE
Address
ASA
Successful Repairs
Total Repairs
REI
The National Institute for Automotive Service Excellence (ASE) tests technicians on their knowledge of vehicle diagnosis and repair. Many shops display ASE signs and employ technicians who are ASE certified. Certificates are awarded in the following categories of demonstrated competence: • Engine repair • • • • • • • • Automatic transmission/transaxle Electrical/electronic systems Heating and air conditioning Manual drive train and axles Brakes Suspension and steering Engine performance Advanced engine performance
The Automotive Service Association (ASA) is a national association of automotive service facilities. The basic philosophy of ASA is: • to improve the automotive service industry by committing to high quality repairs at a fair price • • • to offer customers a price estimate for all work to be performed to employ highly-skilled technicians to uphold a high professional standard and seek to correct abuses within the industry
ASE certifications that apply to emissions failures are: • electrical/electronic systems (code A6) • • engine performance (code A8) advanced engine performance (code L1)
ASA members receive ongoing information, such as service bulletins, legislative updates, and environmental information. Members display the red, white and blue ASA logo. Further information is available on the ASA website at www.asashop.org, or by phone at 877-272-4563.
Further information is available on the ASE website at www.asecert.org.
The Alliance of Automotive Service Providers (AASP) is a national association representing the automotive service industry in the United States. AASP affiliates represent over 7,000 mechanical and collision repair shops nationwide. AASP works to strengthen its state and regional affiliates by: • Promoting common business interests • • Forging strategic alliances Monitoring federal legislation and regulations
Further information is available on the AASP website at www.autoserviceproviders.com, or by phone at 651-290-6267.
Average REI this period: 94 for shops listed in this report, 87 for all shops. 47
Repair FacilityDiagnostics On-Board Performance Report
On-Board Diagnostics - Generation II Business Name Address (OBD) is a complex computer system installed on 1996 and newer cars and light trucks. This system is an early warning of potentially high emissions.
system, and the test computer looks for October 2007 problems that have beenSuccessful Total the identified by Telephone Trained Repairs Repairs REI OBD system.
How is the driver notified of a problem? The driver is notified when a special lamp on the dash called a Malfunction Indicator Lamp (MIL) comes on. This light is reserved for emissions control and monitoring systems. The MIL is turned on when OBD finds a fault that could cause emissions to exceed standards. Which light is the MIL? Automobiles use a variety of warning lamps to notify drivers of different conditions. However, in the case of the emissions MIL, either the phrase “Service Engine Soon,” or “Check Engine,” is used, as in the following examples:
CE ENGI RVI NE SE SOON
What is checked when the OBD test is performed? Three pieces of information are downloaded from the car or truck: 1. Whether the MIL is commanded to be on or off;
2. Readiness monitor status; and 3. Which, if any, diagnostic trouble codes are stored in the vehicle’s OBD system.
What are the OBD test results used for? The results of the OBD test help repair technicians to diagnose and repair vehicles that fail the emissions test. They can also warn of any impending problems with emissions control systems before they become serious. What are diagnostic trouble codes? Diagnostic trouble codes are stored to indicate which system or component might be causing the problem. Even though this is helpful to the repair technician, diagnostic time charges will generally be needed to isolate the problem and identify the proper repair. Are OBD related repairs covered by warranty? Federal law requires that the emission control systems on 1995 and later model year vehicles be warranted for 2 years or 24,000 miles. Many automakers provide extended warranty coverage beyond what is currently required by federal law. Federal law also requires that the onboard computer and the catalytic converter on 1995 and later model year vehicles be warranted for 8 years or 80,000 miles. Check with your repair facility, dealership or manufacturer for complete warranty coverage.
48
Check Engine
Or, a standard symbol can be used as in this example:
What does it mean if the MIL is on? OBD turns the MIL on when it finds a condition that may cause high engine or evaporative emissions. In some cases, it means that immediate service is needed to prevent expensive damage and high emissions. If the MIL is flashing, immediate service is required or expensive damage may result. How is this test performed? When a 1996 or later model vehicle is brought into the emissions station test lane, a connector is attached to its OBD
Average REI this period: 94 for shops listed in this report, 87 for all shops.
Repair Facility Performance Report Readiness Monitors
Readiness monitors are part of a vehicle’s Business Name Address on-board computer. They are used to detect if the vehicle’s emissions system is functioning properly. Each monitor keeps track of a different function or component. If your vehicle has been recently serviced – or had the battery disconnected/replaced or otherwise had the power removed – the OBD system may have been reset to “not ready” condition. In most cases, vehicles perform readiness checks during normal driving. These checks may require several days of routine city and highway driving. 1996 and 1997 model year vehicles may require more driving than newer vehicles. Your owner’s manual may also contain helpful information on preparing your OBD equipped vehicle for an emissions test. However, when readiness monitors do not run and remain “not ready” after several weeks of routine city and highway driving, it is very possible that something is preventing the computer from monitoring the emissions control system and the problem needs to be diagnosed and repaired by a qualified repair technician. Employees at the emissions test station are trained and experienced in performing emissions tests, but they are not qualified repair technicians. Thus, they are unable to tell you what is necessary to repair a failed vehicle or to get readiness monitors to run.
October 2007 Frequently Asked Questions
If your vehicle failed theSuccessful vehicle Illinois Total Telephone Trained Repairs Repairs REI emissions test, it needs to be repaired and re-tested. These are some of the questions most frequently asked by owners of vehicles that fail the test. If you have any questions not listed here, please speak to a customer service representative at any vehicle emissions test station.
Why did my vehicle fail the emissions test? The Illinois vehicle emissions test uses two different types of tests, depending on the design of each specific vehicle tested. The primary test is an OBD (On-Board Diagnostics) test. A small number of vehicles that are not OBD-compatible (such as heavy duty trucks that were not required to have OBD systems) will receive an idle exhaust test and a gas cap pressure test. Your vehicle failed for one or more of the following reasons: • The check engine light has been commanded on, indicating a potential problem with the on-board diagnostic system (OBD) that could result in excessive emissions.
• Your vehicle was unable to transmit necessary information to our OBD testing equipment. The vehicle is producing excessive levels of hydrocarbons and/or carbon monoxide, and/or the gas cap is leaking vapors.
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Specific details for your test are printed on the Vehicle Inspection Report. For further information, speak with the customer service representative in the testing station office or at your repair facility.
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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I maintain my car and it is running Repair Facility Performance Report fine, so why did it fail the test? Business Name Address Generally, emission-control devices have little impact on the driveability of a vehicle. Your vehicle may appear to be operating fine but have an emissions system failure. Even the best maintained vehicle might experience these types of failures. Do I have to use a repair facility listed in this booklet? No, but this booklet is an informational source that helps motorists to select a repair facility that has been successful at diagnosing and repairing emissionsrelated problems. Shops that employ at least one technician who has successfully completed a specific training program to diagnose and repair vehicles that fail an enhanced emissions test are also indicated. We strongly suggest that you consider having your vehicle repaired by a technician that has completed such a training program. Why is a “pre-existing condition” a concern? Vehicles are expected to perform as designed during the emissions test. If a vehicle has symptoms suggesting a problem, operating the vehicle could cause further damage and/or interfere with the emissions test. A pre-existing condition could also cause a part to fail during the test due to age, wear, neglect or previous damage. Care is taken to avoid problems during the test, but motorists are ultimately responsible for the condition and normal operation of their vehicles. Vehicles that cannot be operated safely during an emissions test are probably not safe to operate on the road. If you are in doubt about the condition of your vehicle, you should consider consulting a repair technician before an emissions test.
Why can’t the emissions station October 2007 tell me what’s wrong with my Successful Total Telephone Trained Repairs Repairs REI vehicle? Station personnel are only qualified to test vehicles. They are NOT qualified to repair vehicles, and they are instructed not to diagnose or repair emissions test failures. What is a waiver? A vehicle may qualify for a waiver for the current test period if it has failed at least two tests and fulfills all waiver requirements listed on the back of the Vehicle Inspection Report. Very few vehicles qualify for waivers. With proper diagnosis and repair, most vehicles will pass a re-test before qualifying for a waiver. Where do I take my vehicle to be repaired and how can this book help me select a repair shop? Although you are not required to do so, it is strongly recommended you consider having the vehicle repaired by a technician who has completed a specific training program to diagnose and repair emissions related problems. This report can be used to assist in the selection of a repair facility. It contains the business name, address and telephone number of shops that have performed five or more emissions repairs over a recent six-month period. It indicates whether a shop employs a technician trained in emissions-related repairs, the number of successful repairs and a shop’s effectiveness rating known as the Repair Effectiveness Index (REI). The REI is a score based on the number of effective repairs. The highest REI possible is 100%. Can I do my own repairs? Yes, but today’s modern fuel-injected and computer-controlled vehicles present unique challenges to the automotive repair industry. Emission failures generally require a higher degree of training and expertise to diagnose
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Average REI this period: 94 for shops listed in this report, 87 for all shops.
and repair — even for veteran techniRepair Facility Performance Report cians. The typical vehicle owner could Business Name Address experience considerable difficulty finding and repairing the problem(s) responsible for an emissions failure. It is also important to remember that repairs made for model year 1981 and later must be made by a recognized repair technician to count towards a waiver.
and review of repair receiptsOctober 2007 are required before another test can be performed. Successful Total
Why does my repair facility charge for diagnostic work when I received a “Repair Diagnostic Report” at the emissions station? The Repair Diagnostic Report and the Vehicle Inspection Report give your technician the emissions test results for your vehicle. It may also contain information from an OBD equipped vehicle’s computer. The technician can use this information to help diagnose a problem(s) that caused the vehicle to fail the test. The report does not identify what component(s) is at fault. While this information is helpful to your technician, it cannot pinpoint the actual repairs that must be made. The technician uses this information, combined with his/her training and experience, and a variety of diagnostic equipment to determine what repairs will be needed. I had repairs made to my vehicle, what do I do now? Have the technician who performed the repairs complete the “Repair Data Section” on the back of the Vehicle Inspection Report, then take the vehicle to a test station for another test. Be sure to bring all receipts for the emissions-related repairs that were performed when you return. Do I have to go into the office before I have my vehicle retested? Not unless your vehicle failed three or more tests. After failing three or more tests, visual inspection of the vehicle
What if I can’t afford to have my vehicle repaired right now? You can apply for an Economic Hardship Extension, which gives you more time to get your vehicle fixed so it can pass the test or receive a waiver. You must qualify for the extension by meeting certain requirements listed on the economic hardship extension application form that is available at any Air Team station. See a customer service representative for further information or call the Illinois EPA at 847-758-3400. The economic hardship extension application is also available on the Illinois EPA website at www.epa.state.il.us/air/vim/forms. Is there any consumer protection available in Illinois? Illinois law requires repair shops to make specific disclosures to consumers and prohibits certain unlawful practices. For additional information you may contact the Illinois Attorney General’s office at 312-814-3000 or 800-386-5438 in Chicago, or 618-529-6400 or 800-2430607 in the Metro East St. Louis area.
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Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Repair Facility Performance Report Why Vehicles are Rejected
Vehicles can be rejected from the test Business Name Address lanes for a variety of reasons. Generally, there is a problem with the vehicle that prevented a safe and proper emissions test. Rejects do not count as tests. Some of the reasons vehicles are rejected follow:
may indicate a pre-existing October 2007 condition, pose a risk of further damage, and can Successful Total Trained even Telephone fire threat. Repairs Repairs REI pose a
OBD readiness status Vehicles that do not have a sufficient number of monitors set to “ready” are rejected because the OBD system has not evaluated enough of the emissions control systems on that specific vehicle to ensure a valid test. See the section entitled “On-Board Diagnostics” for further information about OBD systems, readiness, and setting monitors. OBD catalyst monitor status Vehicles that fail an OBD test with diagnostic trouble codes (sometimes referred to as “fault codes”) for problems with catalyst efficiency are rejected if they return for a re-test and the catalyst monitor is “NOT READY.” In these cases, the catalyst monitor must be “READY” at the time of any retest. See the section entitled “Understanding OnBoard Diagnostics” for further information about OBD systems, readiness, and setting monitors. Fluid leaks Vehicles that actively leak more than a few drops of fluids during a pretest inspection of the vehicle are rejected because they pose significant safety concerns. Fluid leaks may indicate a pre-existing condition, pose a risk of further damage, and can even pose a fire threat. Overheating Vehicles producing steam under the hood, or showing HOT on a temperature gauge/warning light, or are actively leaking coolant are rejected because they pose safety concerns. Overheating
Exhaust system Vehicles are rejected if an exhaust pipe or muffler has holes in it or is leaking, broken, rusted-out, or missing. These vehicles cannot be tested because test equipment cannot be properly positioned, or because the exhaust stream may be diluted preventing an accurate test. Dilution Vehicles are rejected when the exhaust stream is diluted. These vehicles cannot be tested because the condition of the vehicle prevents an accurate test. Locked gas cap The gas cap(s) on vehicles receiving an idle exhaust test are checked to make sure they do not let gas fumes escape into the atmosphere. Vehicles with locked gas caps are rejected if the driver does not have a key for the gas cap. These vehicles cannot be tested because the required gas cap pressure test cannot be performed while the gas cap is locked on the vehicle. Even if a motorist has a locking gas cap but does not normally tighten it enough to lock it, the driver must have the key so the cap can be unlocked from the gas cap tester after the test is completed. Incomplete repair data Vehicles are rejected for a re-test when the Repair Data Section on the back of the previous Vehicle Inspection Report is not completed, or the Vehicle Inspection Report is missing. Complete repair data is required in order to perform a retest.
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Warning lights illuminated Repair Facility Performance Report Vehicles are rejected when any warning Business Name Address light on the dashboard is illuminated. (The emissions Malfunction Indicator Light is not a warning light. See the OBD section of this booklet.) These vehicles cannot be tested due to safety concerns, the possibility of damage to the vehicle and test equipment during a test, and the risk of potential fire. The vehicle must be repaired and the warning light extinguished before being tested, or a release form can be signed in some cases. Misaligned gearshift indicator Vehicles are rejected when the gearshift indicator does not properly indicate what gear the transmission is in. These vehicles cannot be tested for safety reasons and because the vehicle can be damaged or involved in a crash if not placed in the appropriate gear. Damaged driver’s door Vehicles are rejected if the driver’s door will not open. Such a condition jeopardizes the safety of the inspector during the test process. Damaged steering column Vehicles are rejected if they cannot be shifted or started in a normal fashion. Such a condition jeopardizes the safety of the inspector during the test process. Missing VIN Vehicles are rejected if the vehicle identification number cannot be located on the vehicle. These vehicles cannot be tested because inspectors cannot verify that they are testing the correct vehicle. Vehicle stalled Vehicles are rejected that will not start in the test lane. The vehicle must be turned off during certain parts of the test. If they do not re-start, the test cannot be completed.
Host computer offline October 2007 Vehicles are rejected when the emissions Successful Total Telephone Trained test station host computerRepairs Repairs REI system is down, unless the motorist provides an acceptable source document, such as a vehicle emissions test notice. It is recommended that motorists always bring their test notice to the station, even though it is rarely needed. Too early Vehicles that are not eligible for a test are rejected. This usually occurs when a vehicle is brought in for a test before it has been assigned a test month. Vehicle exceeded three-test limit After failing three tests, no further tests will be granted unless the motorist provides credible evidence that appropriate repairs have been completed since the last test. These repairs would have to indicate that the vehicle may pass another test, and a visual inspection will be performed to ensure that all required emission-related components are present on the vehicle. The idle speed is too high The engine idle speed must be below 1300 rpm and above 350 rpm to be tested. (This applies only to idle exhaust tests.) Noise Vehicles are rejected for abnormal engine or drive train noises that may indicate significant mechanical problems exist. These vehicles cannot be tested for safety reasons and to prevent further damage to the vehicle.
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Repair Facility Test Voluntary Performance Report
For a $20 fee, any gasoline-powered Business Name Address vehicle can receive a voluntary emissions test. This service may be used by anyone, for example: • Individuals considering the purchase of a used vehicle. • Out-of-state residents whose vehicles are temporarily in Illinois and need emissions tests to comply with their home-state requirements. Auto repair technicians to verify repairs and improve customer satisfaction.
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The voluntary test is not considered an official test for Illinois vehicles subject to testing. Only the appropriate test type (OBD or idle) for the year and type of vehicle presented will be performed. To obtain a voluntary test, stop in the office to purchase a voucher before entering the test lanes. Payment must be made in cash — checks and credit cards are not accepted.
Disclaimer
This report is not intended as a recommendation or endorsement by the Illinois Environmental Protection Agency (EPA), the Air Team, or their contractors and employees. This report is intended only as an information source to help vehicle owners locate repair facilities to repair vehicles that fail an emissions inspection. Inclusion in this report does not signify that these repair facilities possess particular repair skills or that they are the only such facilities qualified to make emissions-related repairs. The facilities included in this report repaired at least five emissions failures during the preceding six months and achieved a Repair Effectiveness Index of at least 75%. Additionally, because of the nature of the information included in the report and the manner in which it is compiled, the Illinois EPA and the Air Team make no representations as to and do not warrant its accuracy. It is important to remember that it remains your right and responsibility as a consumer to evaluate and choose a repair facility.
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Repair FacilityPlate Renewal-Based License Performance Report
Enforcement October 2007 Successful Total Business Name Address Telephone Trained of the Vehicle Emissions Test Program Repairs Repairs REI
The Illinois EPA and the Secretary of State’s office are implementing a change in the enforcement for the vehicle emissions test program, as required by Public Act 94-0848. Beginning in January 2008, vehicles must pass an emissions test or otherwise comply with the Illinois Vehicle Emissions Inspection Law before the vehicle’s registration and license plates can be renewed. Previously, the program was enforced through the suspension of drivers’ licenses and vehicle registration (license plates). Motorists may have noticed changes to test dates after vehicles passed recent tests. Test dates are now being tied to vehicle registration dates. As this process is implemented, the time between the most recent test and the next scheduled test may be lengthened or shortened. Generally, vehicles will still be tested every 2 years (even model year vehicles during even calendar years, and odd model year vehicles during odd calendar years). The Secretary of State’s office will include an indication on vehicle registration renewal notices whether an emissions test is required before the renewal can be completed. To ease the transition to this new enforcement mechanism, the Illinois EPA will send one notice to the owners of vehicles due for testing. The new notice, yellow in color, will be mailed about 4 months prior to the expiration of the vehicle registration and license plates, thereby allowing sufficient time to test the vehicle and, when necessary, perform repairs and set readiness monitors. Once a vehicle complies with the Inspection Law, the Secretary of State’s office is automatically notified — electronically — that the vehicle has complied; thereby allowing a renewal sticker to be sold at a Secretary of State facility, currency exchange or other authorized agents.
Average REI this period: 94 for shops listed in this report, 87 for all shops.
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Repair Facility Performance Report
Business Name
October 2007
Telephone Trained Successful Repairs Total Repairs REI
NOTE
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The ability of the Illinois Air Team to effectively rank repair facilities listed in this report depends in part on you. Make sure your repair technician fills out all parts of the Repair Data section located on the back of the Vehicle Inspection Report, and make sure you bring the completed Vehicle Inspection Report with you to the test station when returning for a re-test. You will not be able to get a re-test unless complete repair data is provided on the back of the Vehicle Inspection Report. With everyone’s cooperation, we will all be able to breathe cleaner air.
Back of the Vehicle Inspection Report.
For more information,
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See the Customer Service Representative at any test station, or In Northeastern Illinois, call us at (847) 758-3400, or in the Metro-East St. Louis area, call (800) 6352380, or Visit our website at www.epa.state.il.us
Average REI this period: 94 for shops listed in this report, 87 for all shops. 56
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