Copyright © 2007, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Published December 2007 Oracle Customer Snapshot Administración Portuaria Integral de Veracruz (Apiver) Veracruz, México www.apiver.com Industry: Public Sector Annual Income: US$70 million Employees: 182 Oracle Products & Services: Oracle Database Oracle Fusion Middleware Oracle Enterprise Service Bus Oracle Application Server Oracle Portal Oracle Forms Oracle Reports Oracle Partner: Ingeniería Cóndor, S.A. de C.V. www.i-condor.com “Oracle’s commitment to its clients, while offering them constant support, gives us confidence to continue investing in the platform. Finally, it is a technological investment with a high return rate and excellent guarantees.” – Abelardo del Ángel Quiroz, Assistant Manager, Integral Port Administration of Veracruz (Apiver) Apiver Integrates Information and Optimizes IT Infrastructure Processes Administración Portuaria Integral de Veracruz, known by its acronym Apiver, provides port administration for Veracruz. The port has international-level certifications for security and processes, and is a leader in the handling of goods nationally. The services offered by the Port of Veracruz include infrastructure, storage, cargo services, pilotage, towing, and ship securing and un-securing. Challenges Integrate port information in a robust, dependable, and highly available database, which facilitates operational visibility among 15 ports and harbor installations Maximize productivity by automating operational and administrative processes to increase competitiveness Enhance efficiency to improve merchandise distribution times and customer service Achieve transparency and agility in customs procedures with the objective of improving merchandise distribution times Solution Integrated and centralized port information from 16 terminals with Oracle Database—a robust, secure, and highly available database Optimized operational efficiency with Oracle Application Server, increasing productivity by moving 6.5 million tons in containers and 12 million tons of cargo a year Streamlined operations and administrative processes with Oracle Fusion Middleware, which enabled integration of various applications to improve financial control and administrative efficiency Implemented Oracle Enterprise Service Bus, consolidating information from terminals and harbor installations to improve the port’s communication Expedited online administrative and accounting processes with Oracle Forms and Oracle Reports, making Veracruz the first Mexican port to bill 20,000 to 25,000 clients annually Improved loading, unloading, and distribution operating times while also optimizing human capital resources Achieved information transparency at port operations with Oracle Portal, facilitating enhanced decision making
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