Behaviour Based Safety Loading Unloading

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					Behaviour Based Safety
    Loading / Unloading


Guidelines for the Safe Loading /
Unloading of Road Feight Vehicles

    J. Bakker / Lyondell

          Cefic Workshop
         23 November 2004
         Behaviour Based Safety
             Loading / Unloading

CONTENT
1.   Introduction
2.   Objective & Scope
3.   Responsibilities and Roles
4.   BBS Observations
5.   Appendix: Example of Checklist
            Behaviour Based Safety
                  Loading / Unloading

1. INTRODUCTION
• Aim is to improve safety performance of both Chemical and
 Transport Industry during loading / unloading of chemicals
• Analysis of accident statistics indicate that the majority happen
  during loading / unloading
• Detailed analysis indicates that the human factor is by far the most
  important cause
• Essential to increase safety by influencing human behaviour
          Behaviour Based Safety
               Loading / Unloading

2. OBJECTIVE & SCOPE
• BBS is a management programme that aims at increasing the
  safety by positively influencing the behaviour of all personnel
  involved, through observation, coaching and communication

• Provide assistance in the prevention or elimination of unsafe
  conditions, recognising the need for interaction

• Scope
   - production sites, storage terminals, warehouses, customers
   - bulk and packed goods
          Behaviour Based Safety
                Loading / Unloading

3. RESPONSIBILITIES & ROLES
  • Management of the loading / unloading site
  • Management of the transport company
  • Operators
  • Drivers
            Behaviour Based Safety
                 Loading / Unloading

3. OPERATIONAL RESPONSIBILITIES OPERATOR / DRIVER
 •   Continuous monitoring of the (un)loading process by operator
     and driver in close co-operation is essential
 •   In certain areas there are joint responsibilities
 •   In all circumstances, the applicable national or international
     regulations should always be complied with and take
     precedence over this guideline
 •   Detailed responsibilities are described under item 3.2.2
                Behaviour Based Safety
                    Loading / Unloading

  OPERATIONAL RESPONSIBILITIES OPERATOR / DRIVER

1. Transport equipment           10. Equipment under pressure
2. Site instructions             11. Multi compartment tanks
3. On-site driving and parking   12. Hoses and other equipment
4. PPE                           13. Connections
5. Emergency preparedness        14. Permission to (un)load
6. Documentation, marking and    15. Vehicle restriction
    labelling                    16. Disconnection
7. Product samples               17. Near miss / incident reporting
8. Working at heights            18. Stowage, securing and segregation
9. Tank capacity                    of packed goods
           Behaviour Based Safety
                Loading / Unloading

4.1 OBSERVATION PROCESS
  • BBS implementation in close co-operation with transport industry
  • Management selects BBS trained observers
  • Observers use checklist example and communicate their
    observations to operators/drivers

  • Observers report findings to management of site and transport
    company
  • Reports should be kept on file, copy to operators / drivers

  • Results as input for continuous improvement programmes
           Behaviour Based Safety
                Loading / Unloading

4.2 RESPONSIBILITIES FOR IMPLEMENTATION(1)
  • Successful implementation requires top-down approach
  • Fully integrated in organisation and management systems
  • Needs to be one of the Key drivers for continuous improvement
  • Communicate plan to all personnel involved
  • Define roles, provide resources, remove barriers
  • Set targets, monitor status by KPI monitoring
  • Annual review meeting
           Behaviour Based Safety
                 Loading / Unloading

4.2 RESPONSIBILITIES FOR IMPLEMENTATION (2)
Operators / drivers
• Understand purpose and are committed to participate
• Report unsafe conditions to observer
• Discuss performance weaknesses/improvements with observer
  and help finding solutions
• Implement improvement actions as a result of BBS analysis
             Behaviour Based Safety
                 Loading / Unloading

4.3 OBSERVATIONS
 •   Should be interactive, without interfering with actual process
     except to stop for unsafe condition
 •   Coaching must always take place in a positive way in order to
     obtain full acceptance and maximum results
 •   Checklist should be fully completed for both operator and driver
 •   Share results with operator/driver after the observation is
     finished
 •   Loading/unloading site should register all observations
          Behaviour Based Safety
              Loading / Unloading

4.6 QUALIFICATIONS OF OBSERVERS
 • Programme success depends heavily on the skills of
   observers
 • Independent position, direct colleagues should be
   avoided
 • Knowledge of these guidelines in detail
 • Knowledge of safety issues
 • Communication skills
     Appendix 1 Example of checklist for observation of loading/unloading operations



    Process                                   Activity           Reference BBS          Operator   Driver
                                                                   Guideline
                 * bulk only
                 ** packed only
Site Access      Availability of standard PPE                                3.2.2.4

                 Safe parking of vehicle                                     3.2.2.3

                 Check of documents                                          3.2.2.6

                 Adherence to site instructions                              3.2.2.2

                 Location of site safety equipment                           3.2.2.5

Before loading   Process for declaring vehicle fit for loading      3.2.2.1 / 3.2.2.6

                 Proper use of standard PPE                                  3.2.2.4

                 Proper use of special PPE                                   3.2.2.4

                 Check of load securing and stowage material**              3.2.2.18

                 Check if there is pre-loaded cargo**                       3.2.2.18