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					                UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
                                                                  _

Mr. Felix Ugbor, UNIDO Representative in United Republic of Tanzania
P.O. Box 9182 Matsalamat Mansion, 1st floor
Zanaki Street, Samora Avenue
Dar-es-Salaam, United Republic of Tanzania
TELEPHONE: +255 22 211 2527 FAX: +255 22 211 8114                                                   E-MAIL: f.ugbor@unido.org
INTERNET: http://www.unido.org
                                                                                                                            _



                                                                                                                   9 June 2005
Dear Sir/Madam,

The United Nations Industrial Development Organization (UNIDO), headquartered in Vienna, Austria, is
undertaking a survey to establish the level of interest of foreign investors in making further investment in
the Sub-Saharan Africa region and their requirements (in terms of both market conditions and business
environment) for undertaking such investment. The objective is to provide quantitative analyses for
supporting policies and strategies that favour private investment growth.

UNIDO is the United Nations Organization mandated to assist developing countries in their efforts to
enhance industrial productivity and expand employment through industrial activity. In this respect we
work with national governments and private sector institutions to implement programmes that facilitate
growth and investment through improved conditions and better services.

You are one of a selected number of CEOs of companies with investments in Tanzania that we are
contacting. You have been selected randomly from databases from different sources for inclusion in the
study. The purpose of this survey is to learn about your company’s investment experience in Tanzania,
your perceptions of the business environment, whether you are contemplating to undertake further
investments, and also about the interactions between your company and the local economy.

The 2005 survey is being carried out across a range of 15 African countries*. To give you some
background, the last survey was conducted in 2003 in 10 African countries and its results have been
presented for analysis at the UNIDO Africa Investment Promotion Agency Meeting in December 2003
during the UNIDO General Conference (you can access the report of this survey at
www.unido.org/afripanet under publications). Copies of the report were also sent out to companies that
participated in the survey. The findings of the 2003 survey have been instrumental in addressing the
shortcomings of the aftercare services provided by the National Agencies to foreign investors. The
survey also provided better data on the costs of doing business in the countries involved and gave
empirical evidence to policymakers, helping them determine which actions they must take to address
investors’ concerns.




* Burkina Faso, Cameroon, Côte d’Ivoire, Ethiopia, Ghana, Guinea, Kenya, Madagascar, Mali, Malawi, Nigeria, Senegal, Tanzania, Uganda, and
Mozambique
    The 2005 survey will attempt to provide a more in-depth analysis of the foreign investment climate and
    investors’ needs. Particular attention will be paid to the impact of FDI on local economies and the
    positive economic externalities of foreign investments. The conclusions of this survey will enable UNIDO
    to design effective programmes that we hope will benefit the private sector and increase the flow of
    investments to some of the poorest parts of the world. For this purpose, based on our experience from
    2003, we have designed a new version of the questionnaire to collect relevant information. We rely on
    the candid and accurate replies of CEOs of companies with foreign capital to reach correct conclusions.

    Earlier versions of this questionnaire have been extensively tested by CEOs of companies in different
    African countries. The questionnaire, in its current form, is the product of their various additional inputs,
    incorporating important issues they wished to see included in the questionnaire. The questionnaire is
    acknowledged to be somewhat complex but most subjects found the structure sound. Please kindly note
    a few points that can facilitate a more accurate and statistically significant quantitative analysis:
       Please try not to leave a question blank when answers like “0” or “No” or “not applicable” or “do not
         know” can be used.
       Please try to give rough estimates in case you do not have the precise numbers available.
       Financial figures can be given in the currency of your choice. Please do not forget to explicitly
         indicate the currency for each of those financial figures. The drop down list of currencies might be
         helpful for that.
       Some questions ask for a decrease/increase of figures. Please do not forget to indicate a decrease
         with a minus (drop down menu provided).

    To avoid loss of data during or after the completion of the questionnaire please first save this Word-file
    on your hard disk and save again occasionally during the filling-in and of course after you have
    completed the questionnaire. Return to UNIDO (national consultant who sent you the questionnaire) as
    attachment to e-mail.

    Please be assured that no company level information will be published. Any information provided in the
    Questionnaire will remain strictly confidential.

    We have engaged two consultants, Dr. Samuel M. Nyantahe, Daima Associates Limited, Suite #104,
    Patel Building, P.O. Box 75027, Dar-es-Salaam, Tel: +255 22 2121130, E-Mail: associates@daima.co.tz
    and Mr. Jacob F. Msaki, TISCO Consultants and Associates Ltd., P.O. Box 2650, Dar-es-Salaam, Cell
    Phone: +255 (748) – 431785, E-Mail: jmsaki@afsat.com to assist us in contacting companies and
    distributing the questionnaire. We would appreciate your cooperation with them. If you have any
    questions about the survey, please do not hesitate to contact me.

    Thank you for you participation in this study.

                                                                                               Yours Sincerely,




                                                                                          for Felix Ugbor,
                                                          UNIDO Representative United Republic of Tanzania




                                                INVESTOR PERCEPTION SURVEY 2005
1
                                                                                                                TANZANIA /




                              UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION

                                    FOREIGN DIRECT INVESTOR PERCEPTIONS IN SUB-SAHARAN AFRICA

                                                               FDI SURVEY 2005




CONTENTS OF THE QUESTIONNAIRE:

     A. PROFILE      OF THE COMPAN Y AND ITS OPERATIONS IN                TANZANIA
     B.   SECTION FOR EXPORTERS

     C.   WORK FORCE PROFILE

     D.   PROFILE OF THE FOREIGN INVESTOR

     E.   PROFILE OF THE LOCAL PARTNER              (IF JOINT VENTURE )
     F.   IMPACT ON THE LOCAL ECONOMY

     G. INVESTMENT        AND OPERAT ING EXPERIENCE IN             TANZANIA
     H. CLOSING       QUESTIONS

     I.   CONTACT AND REFERENCE SECTION




This survey is designed and conducte d by the United Nations Industrial Development Organization
(UNIDO) in 15 African countries. The data will be used at the aggregate level for analysis and no
company level information will be published.

Any information provided in this Questionnaire will remain strictly confidential with UNIDO. One of the
purposes of the study is to improve the support services provided by local agencies, especially
national investment promotion agencies, to existing and potential foreign investors and to provide
empirical evidence to national policy makers on the potential impact of satisfied foreign investors on
the national economy.




Questions 8,10, 11, 12, 13, 14, 15, 17, 24, 25, 29, 35, 38, 39, 40, 41 marked with   might require assistance of the accounting department.
      PROFILE           OF THE        COMPANY          AND     OPERATIONS                IN   TANZANIA
      1.    What is the main business activity of your company in Tanzania (you can mark more than one)?
              Production / manufacturing
              Distribution/ Sales & marketing
              Research & Development
              Financial services
              Other services
              Headquarter function
               Other (specify)

      2.     Which business sectors most apply to this operation? (Please indicate two main kinds of product or service categories)

              1st:                                                                              2nd:

      3.    Is your main output a:

                service
                finished product
                semi-finished product

                      If it is a semi-finished product, please indicate the % sold to:
                                                                                          Domestic companies:                                                  %
                                                                                          Foreign investor / parent company (or its subsidiaries):             %
                                                                                          Other companies abroad:                                              %
      4.     Current ownership structure:
ffd                                                                                               Approximate % ownership
      Foreign Investor                                                                                            % (Help->F1)
      Local Partner (if any)                                                                                      % (Help->F1)
      Development Finance Institution (e.g. International Finance Corporation – IFC;                                                   Specify which:
      African Development Bank – ADB; Commonwealth Development Corporation –                                      %
      CDC; Netherlands Development Finance Company – FMO; etc.
      Private Equity (fund or silent partner)                                                                     %                    Local or foreign:...
      Other (please specify):                                                                                     %
      TOTAL                                                                                                  100%

      5.    Year of start of operations in Tanzania:          (Help->F1)

      6.     What was the total amount of original investment made by the foreign investor (in USD):

           < $100 k      $ 100 – 200 k     $ 200 – 400 k    $ 400k – 1m     $ 1m – 2m         $ 2m – 3m        $ 3m – 4m        $ 4m – 5m         $ 5m – 10m   > $ 10m


           If over 10 million USD, please give an estimate:          USD

      7.    Mode of entry in the country:
            (If you need help for this question, please click this field and press the F1-button)
        Wholly owned by the foreign                                      Partner with an existing enterprise (Joint Venture):                                      Not
                   investor:                                                                                                                                       known:
                                            If known, % of foreign ownership at time of entry:       %
          Establishment of a new
           operation (greenfield)                Foreign investor invested in local partner’s company
                                                 Established a new operation jointly with local partner
          Acquisition of existing
                                                 Acquisition of other assets together with a local partner from a private owner
           assets from private owners
                                                 Acquisition of other assets together with a local partner from the state through a privatisation programme
          Acquisition of existing state –        Only licensing and/or franchising agreement without initial equity involvement
           owned assets through a
           privatisation programme          Who initiated this partnership?
                                                 Local partner
                                                 Foreign investor
                                                 Intermediary (please specify):
                                                 Other (please specify):
                                                 Do not know




                                                                    INVESTOR PERCEPTION SURVEY 2005                                                              1
8.    Estimated new investment (in addition to depreciation replacement) or disinvestments made by your company during the last 3 years:
      (please specify currency and, if disinvestment, please indicate with a minus): +        ...


9.    Anticipated new investment (in addition to depreciation replacement) or disinvestment you think your company may make over the next 3 years:
      (please specify currency and, if expected decrease, please indicate with a minus): +           ...

For background purposes only, to compare your firm to others in our sample:


10.    The value of your firm’s total sales in the last year:          ... (please specify currency)


11.    Last year there was a:

           Growth in sales of                       %
           Decrease in sales of                     %


12.    Anticipated increase or decrease in annual sales over the next 3 years (if expected decrease, please indicate with a minus):

                                                                                                                  2005: +       %
                                                                                                                  2006: +       %
                                                                                                                  2007: +       %

13.    Book value of your firm’s total assets (land, building, equipment, working capital, etc.):      ... (please specify currency)


14.    What % of total sales last year were exports?            %

SECTION FOR EXPORTERS


Please only fill in this section if your exports exceed 10% of your total sales!
Otherwise skip to question 26:
15.    What % of your exports goes to:
                                                      Country / Region              %

                                                      Sub Saharan Africa                %*
                                                      European Union                    %
                                                      United States                     %
                                                      Asia / Pacific                    %
                                                      Middle East /
                                                      North Africa                      %
                                                      Other                             %
                                                                                  100%


                                                     do not trace destination of exports

16.   *If more than 10% of your exports go to Sub- Saharan Africa, please rank the top 3 country destinations in this region
      1
      2
      3

17.    What % of your exports are to the parent company or its other subsidiaries (or to the foreign partner company if this is a joint venture):   %




                                                              INVESTOR PERCEPTION SURVEY 2005                                                           2
18.    Do you export (you can check more than one):

           directly,
           through an agent/ distributor or intermediary,
           Through parent company (or foreign partner) channels?


19.    Evaluate the importance of regional trade agreements on your export activities (e.g. COMESA, EAC, WAEMU, SADC, ECOWAS etc.):

           Not important
           Helpful
           Important
           Very important
           Crucial

20.    If Very important or crucial, please specify which agreements and how they are helping your export activities:

21.    Evaluate the importance of international trade agreements on your export activities:

       African Growth and Opportunity Act (AGOA):                                                   EU Everything But Arms (EBA):

           Not important                                                                                Not important
           Helpful                                                                                      Helpful
           Important                                                                                    Important
           Very important                                                                               Very important
           Crucial                                                                                      Crucial

           Do not know


22.    Is your company in the textiles / garments manufacturing sector? ...

       If yes, what is the effect on your business / exports of the expiry of the Multi- Fiber Agreement (MFA) on 1 January 2005?


23.    What do you consider the top 3 most important barriers to expanding your export activities? (Please list in order of importance)

      1:
      2:
      3:

24. What is the estimated annual increase or decrease in export revenues over the last 3 years?

                                                                                         (if decrease, please indicate figure with a minus):


                                                                                                                2002 +       %

                                                                                                                2003 +       %

                                                                                                                2004 +       %
25. What is the anticipated annual increase or decrease in export revenues over the next 3 years?

                                                                                         (if expected decrease, please indicate figure with a minus):

                                                                                                                2005 +       %

                                                                                                                2006 +       %

                                                                                                                2007 +       %




                                                         INVESTOR PERCEPTION SURVEY 2005                                                                3
WORK FORCE PROFILE

26.   Total number of employees:                                    permanent:               %

                                                                    temporary:               %
                                                                                          100%

27.   Of the total employed:                            unskilled labour:                                                                %

                                                        skilled labour:                                                                  %

                                                        administrative, management, technical:                                           %

                                                        other (please specify):                                                          %

                                                                                                                                  100      %
28. Of total employment:



                                                                                   Of which locally recruited
                                                      Total number                                                     Of which need a work permit
                                                                                         (Tanzanian)

          How many are managers?

          How many are engineers/
          scientists?

          How many are university
          graduates?



29. What is the total amount of the annual wages (total wage bill of last fiscal year)?      ... (specify currency).


30. What is the approximate increase or decrease in employment over the last 3 years? (if expected decrease, please indicate figure with a minus):

                                                                                                                2002        +     %

                                                                                                                2003        +     %

                                                                                                                2004        +     %


31. What is the anticipated increase or decrease in employment over the next 3 years? (if expected decrease, please indicate figure with a minus):

                                                                                                                2005        +     %

                                                                                                                2006        +     %

                                                                                                                2007        +     %




                                                         INVESTOR PERCEPTION SURVEY 2005                                                             4
PROFILE OF THE FOREIGN INVESTOR

32. If your company is the (wholly owned or joint venture) subsidiary of a parent company with Headquarters in another country
    please answer a.

     If the foreign investor is a foreign individual/family that has invested as the owner or shareholder of your company – but your
     company is not formally a subsidiary of an ongoing concern based in another country, please answer b :

     If a and b do not clearly define the foreign investor please answer c:
                                                                        (If you need help for this question, please click this field   and press the F1-button)

      a. The foreign investor is:                 (name of parent company)
           with Headquarters in:                  (Country)

           i.    Estimated reported annual value of the parent company’s total global sales (in USD)

                  < $ 1m            $ 1- 5m     $ 5 – 20 m      $ 20 – 50m     $ 50 – 200 m     $ 200 – 500 m    > $ 500 m


          ii.    The parent company has subsidiaries (indicate number) – If many, a rough estimate is sufficient.

                                               in Tanzania
                                               countries in Sub Saharan Africa (excluding Tanzania)
                                               countries in North America and Europe
                                               countries in Asia
                                               other (please specify)
                           do not know

         iii.     Is the parent company:
                      private
                      publicly quoted
                      state owned


                                                                              OR

      b. Foreign investor is an individual / family from       (Country)


         i.     The foreign investor has (you may chose more than one):

                    ongoing operations in home country
                    ongoing operations in other countries:    (specify countries)
                    other ongoing operations in Tanzania
                    invested equity in this project
                    provided credit to this company
                    completely moved operations to Tanzania from:        (specify country)

         ii.    Individual or family is an overseas Tanzanian or a foreign citizen of Tanzanian descent: ...


                                                                               OR

     c. If a and b above do not describe the foreign investor accurately, please give a more suitable description:


33. What was the main motivation for the foreign investor to invest in Tanzania? (Please select one only)

   To access new markets
   To lower production costs
   To access natural resources/inputs
   To join a specific partner
   Other (please specify)




                                                           INVESTOR PERCEPTION SURVEY 2005                                                              5
If the company is not a wholly owned subsidiary but a joint venture with a local partner:


34. Local partner is:

    A. Private company with an ongoing operation in Tanzania

    B. Private company with more than one ongoing operation in Tanzania

    C. Private company with other operations in Sub – Saharan Africa

        List the countries of operation:

    D. Individual or family with no ongoing operations at the time of setting up the joint venture

    E. Government or para- statal company

    F. Other (please specify):




                                                         INVESTOR PERCEPTION SURVEY 2005             6
IMPACT OF THE FOREIGN INVESTMENT ON THE LOCAL ECONOMY
35. Please indicate in the table below the approximate expenditures of your company on R&D and training and indicate how much of it was carried out in-
    house or outsourced to a local contractor (if none, please specify):

                           Approximate annual           % of which                 % of which               If outsourced to a local institution, please specify its type
                           expenditure (please        expenditure on        expenditure outsourced          (eg. Consulting company, engineering company, R&D or
                           specify currency)             In-house             to a local institution                  technology institution, university, etc.)
                                                         activities
 R & D (including
Product design and                ...                         %                           %
Process upgrading)
      Training
                                  ...                         %                           %

36. Are you a member of:

    Local Chamber of Commerce
    Manufacturers Association
    Employers Association
    Trade Association
    Bilateral Chamber

If yes to any, please specify benefits of membership:

37. Do you play an advisory role with/ for any government institution? ...

If yes, please explain:


38. Total cost of bought in materials during last year:           ... (please specify currency), F1->Help)

39. % of bought in materials that are:
                                                                       imported directly by you                                                     % (F1 ->Help)

                                                                       acquired from local manufacturers                                            %

                                                                       acquired from the parent company                                             %

                                                                       acquired from a local agent                                                  % (F1 ->Help)

                                                                       other (specify):                                                             %
                                                                                                                                              100 %

40. Do you subcontract operations to local companies (e.g. sub-component manufacturing, sub-operations, etc.)?                   ...

      If Yes, please estimate the annual expenditure on sub-contracts:             ... (specify currency)


41. Do you subcontract indirect services to local suppliers (e.g. maintenance, security, accounting, catering, etc.)? ...

     If Yes, please indicate the approximate annual expenditure on sub-contracting indirect services                 ... (specify currency)


42. Please rank the three main barriers to expanding local sourcing of inputs or sub-contracting of operations:

43. Do you interact with local suppliers/sub-contractors (meaningfully) to improve their operations in the following ways:

                          upgrade their efficiency                                                             Yes          No
                          upgrade the quality of their products                                                Yes          No
                          transfer technology or know how through designs or process know-how.                 Yes          No
                          conduct joint product design / product development / specifications etc.?            Yes          No

44. Have you influenced the relocation of any of your international suppliers to Tanzania? ...




                                                            INVESTOR PERCEPTION SURVEY 2005                                                                       7
                                                                            EITHER

                If your company is a wholly owned subsidiary of a foreign company answer questions 45 – 49 on this page

                                                                              OR

                          If your company is a Joint Venture established between a foreign investor and a local investor
                                                    answer questions 50 – 53 on the next page

                                                                              OR

        If your company is 100% foreign owned, but not a subsidiary of a foreign company answer questions 54 – 55 on page 10,



If your company is a wholly owned subsidiary of a foreign company:


45. How important to your operations are the contributions of the parent company (or its other subsidiaries) in the following areas?

                                                                                  Few /               Few but                                  Crucial to
                                                                None                                                       Important
                                                                               Insignificant         Significant                               operation
Production under patents held by the parent company
(or its other subsidiaries)
Production under trademarks held by the parent
company (or its other subsidiaries)
Know-how transfer through product / process design
from the parent company (or its other subsidiaries)
International marketing network of your parent
company or its other subsidiaries
Procurement network of your parent company or its
other subsidiaries
Parent company or its subsidiaries as direct buyer(s)
or supplier(s)


Other (please specify):




46. Estimated number of work-days of managerial or technical staff sent from the parent company (or its other subsidiaries) to assist your company during the
    last year:
                        ... (please indicate workdays or work months)


47. Approximate number of mandays of training given to your staff at the Headquarters of the parent company (or its other subsidiaries) during the last year:

                             ... (please indicate man days or man months)



48. What % of your machinery and equipment has been procured through the parent company (or its other subsidiaries):

       <10%               10 – 30%           30 – 50%              50 – 75%               >75%




49. Is there any input from your company to the parent company (or its other subsidiaries) in terms of any of the following:

                      Product specification / design                    Yes                    No
                      Other forms of know – how                         Yes                    No
                      Patents / copyrights / branded products           Yes                    No




                                                        INVESTOR PERCEPTION SURVEY 2005                                                              8
If your company is a Joint Venture between a foreign investor and a local investor:

50. How important to your operations is the contribution of the foreign partner in the following categories:

                                                                                How important is it to the operations of the company
                                                                                               (check the appropriate box)?
                          Contribution
                                                                                                         Few but                                 Crucial to
                                                               None           Few / Insignificant                          Important
                                                                                                        Significant                              operation
                Branded products through licensing
                            agreements
              Technology / patents through licensing
                            agreements
              Technical expertise (know how) through
               product / process design, training, etc.
                       Global market access

                        Local market access

                      Regional market access

                          Equity financing

              Other (please specify):



51. If your company is a Joint Venture, how important to your operations is the contribution of the local partner in the following categories:

                                                                                How important is it to the operations of the company
                                                                                               (check the appropriate box)?
                          Contribution
                                                                                                         Few but                                 Crucial to
                                                               None           Few / Insignificant                          Important
                                                                                                        Significant                              operation
                Branded products through licensing
                            agreements
              Technology / patents through licensing
                            agreements
              Technical expertise (know how) through
               product / process design, training, etc.
                       Global market access

                        Local market access

                      Regional market access

                          Equity financing

              Other (please specify):


52. How would you rate the foreign partner’s involvement in the executive management of the joint venture?

         Very little input. Periodic (occasional) discussion of overall objectives.
         Considerable input. Actively contributes to management decisions. Please specify:
         Fully shares managerial responsibility. Has contributed managerial staff. Please specify:
         Other (Please specify):

53. What is the level of influence of the foreign partner on the decisions of the board? Please check as many as applicable:

         Has appointed one or more members of the Board.
         Has appointed Chairman of the Board.
         Can block management decisions.
         None




                                                          INVESTOR PERCEPTION SURVEY 2005                                                           9
If your company is 100% foreign owned, but not a subsidiary of a foreign company, please answer questions 54 and 55.


54. Did the foreign investor own / manage a similar line of business in another country prior to investing in Tanzania?


       Yes                                            Not the same line, but different line of business                               No

             In Africa                                     In Africa
             In Asia                                       In Asia
             In Europe / North America                     In Europe / North America
             Elsewhere                                     Elsewhere




55. Rate the importance of the following inputs of the foreign investor to the operations of the company:


                                                    None             Few / Insignificant    Few but Significant           Important        Crucial to operation

Patents / Trademarks

Management know - how

Technical know – how

Marketing know – how

Financial strength

International connections (for markets /
procurement / know- how acquisition, etc.)
Other (please specify):




                                                        INVESTOR PERCEPTION SURVEY 2005                                                              10
INVESTMENT AND OPERATING EXPERIENCE IN TANZANIA
Questions 56 and 57 are only for companies which have started operating in Tanzania within the last 3 years. If your
operations started earlier please tick this box   and skip directly to question 58
56. Before the foreign investor decided to invest in Tanzania what information / services were needed? (Please indicate how important you consider this
    service to be AND, if very important or crucial, indicate how you would rate the quality of the service provided and the Tanzanian entity that provided it)

                                              How important is/was this How well was it provided?
                                                  service to you?
         Type of pre-investment                                                                                                                               Who provided it?

                                             important
                                             Not

                                                         Helpful
                                                                   Important
                                                                               important
                                                                               Very

                                                                                           Crucial




                                                                                                               Sufficient



                                                                                                                                   Very well
         services requested/used




                                                                                           provided


                                                                                                      Poorly



                                                                                                                            Well
                                                                                              Not
                                                                                                                                               Tanzania Investment Center (TIC)
Information on doing business in                                                                                                               Export processing zone authority
Tanzania (permits, labour regulations,                                                                                                         Other governmental department or agency
importing/exporting regulations and                                                                                                             Private consulting company
tariffs etc.) and the general country                                                                                                          Industry associations / chambers of commerce
business climate                                                                                                                               Other
                                                                                                                                                TIC
                                                                                                                                               Export processing zone authority
Information on customers or markets,                                                                                                           Other governmental department or agency
professional bodies                                                                                                                             Private consulting company
                                                                                                                                                Industry associations / chambers of commerce
                                                                                                                                                Other
                                                                                                                                               TIC
Information on cost of doing business in                                                                                                       Export processing zone authority
the country (labour costs, property costs,                                                                                                     Other governmental department or agency
utilities costs, etc.)                                                                                                                         Private consulting company
                                                                                                                                               Industry associations / chambers of commerce
                                                                                                                                               Other
                                                                                                                                               TIC
Information on corporate taxation and                                                                                                          Export processing zone authority
incentives                                                                                                                                     Other governmental department or agency
                                                                                                                                               Private consulting company
                                                                                                                                               Industry associations / chambers of commerce
                                                                                                                                               Other
                                                                                                                                               TIC
Information on suppliers, service                                                                                                              Export processing zone authority
providers (legal support, recruitment                                                                                                          Other governmental department or agency
support, etc.) and existing industry or                                                                                                        Private consulting company
sector                                                                                                                                         Industry associations / chambers of commerce
                                                                                                                                               Other
                                                                                                                                               TIC
                                                                                                                                               Export processing zone authority
Pre-investment fact finding trip. Finding                                                                                                      Other governmental department or agency
suitable sites/property                                                                                                                        Private consulting company
                                                                                                                                               Industry associations / chambers of commerce
                                                                                                                                               Other
                                                                                                                                               TIC
Business introductions to potential (joint                                                                                                     Export processing zone authority
venture) partners in the country                                                                                                               Other governmental department or agency
                                                                                                                                               Private consulting company
                                                                                                                                               Industry associations / chambers of commerce
                                                                                                                                               Other
Other:                                                                                                                                         TIC
                                                                                                                                               Export processing zone authority
                                                                                                                                               Other governmental department or agency
                                                                                                                                               Private consulting company
                                                                                                                                               Industry associations / chambers of commerce
                                                                                                                                               Other
                                             important
                                             Not

                                                         Helpful
                                                                   Important
                                                                               important
                                                                               Very

                                                                                           Crucial




                                                                                                               Sufficient



                                                                                                                                   Very well
                                                                                           provided


                                                                                                      Poorly



                                                                                                                            Well
                                                                                              Not




                                                                     INVESTOR PERCEPTION SURVEY 2005                                                                                   11
57. What services did you need after establishment of your operations? (Please indicate both how important you consider this service to be AND, if important
    or crucial, how you would rate the quality of the service provided and the Tanzanian entity that provided it.)


                                          How important is/was this How well was it provided?
                                              service to you?                                                                                                                           Who provided it?
  Type of post-investment services




                                         important
                                         Not

                                                             Helpful
                                                                       Important
                                                                                   important
                                                                                   Very

                                                                                                        Crucial




                                                                                                                                          Sufficient



                                                                                                                                                              Very well
                                                                                                        provided
           requested/used




                                                                                                                                 Poorly



                                                                                                                                                       Well
                                                                                                           Not
                                                                                                                                                                          Tanzania Investment Centre (TIC)
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Company registration and licensing                                                                                                                                        Private consulting company
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other

                                                                                                                                                                          TIC
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Obtaining permits (work permits,
                                                                                                                                                                          Private consulting company
import/export permits, etc.)
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other

                                                                                                                                                                          TIC
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Introduction to legal & accounting
                                                                                                                                                                          Private consulting company
services
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other

                                                                                                                                                                          TIC
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Incentive applications                                                                                                                                                    Private consulting company
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other

                                                                                                                                                                          TIC
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Office/Factory purchase/lease                                                                                                                                             Private consulting company
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other

                                                                                                                                                                          TIC
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Finding suitable sites                                                                                                                                                    Private consulting company
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other

                                                                                                                                                                          TIC
                                                                                                                                                                          Export processing zone authority
                                                                                                                                                                          Other governmental department or agency
Building construction                                                                                                                                                     Private consulting company
                                                                                                                                                                          Industry associations / chambers of commerce
                                                                                                                                                                          Other
                                             Not important

                                                             Helpful
                                                                       Important

                                                                                       Very important

                                                                                                        Crucial

                                                                                                                  Not provided



                                                                                                                                          Sufficient



                                                                                                                                                              Very well
                                                                                                                                 Poorly



                                                                                                                                                       Well




                                                                          INVESTOR PERCEPTION SURVEY 2005                                                                                                        12
                                     How important is/was this How well was it provided?
                                         service to you?
         Type of post-investment                                                                                                                    Who provided it?




                                    important
                                    Not

                                                Helpful
                                                          Important
                                                                      important
                                                                      Very

                                                                                  Crucial




                                                                                                      Sufficient



                                                                                                                          Very well
         services requested/used




                                                                                  provided


                                                                                             Poorly



                                                                                                                   Well
                                                                                     Not
         (continued)


                                                                                                                                      Tanzania Investment Centre (TIC)
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
Utilities and infrastructure                                                                                                          Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other

                                                                                                                                      TIC
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
Equipment purchase                                                                                                                    Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other

                                                                                                                                      TIC
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
Recruitment support                                                                                                                   Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other

                                                                                                                                      TIC
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
Staff training support                                                                                                                Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other

                                                                                                                                      TIC
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
Finding local suppliers                                                                                                               Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other

                                                                                                                                      TIC
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
Business start-up problem solving                                                                                                     Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other

Other:                                                                                                                                TIC
                                                                                                                                      Export processing zone authority
                                                                                                                                      Other governmental department or agency
                                                                                                                                      Private consulting company
                                                                                                                                      Industry associations / chambers of commerce
                                                                                                                                      Other
                                    important
                                    Not

                                                Helpful
                                                          Important
                                                                      important
                                                                      Very

                                                                                  Crucial




                                                                                                      Sufficient



                                                                                                                          Very well
                                                                                  provided


                                                                                             Poorly



                                                                                                                   Well
                                                                                     Not




                                                            INVESTOR PERCEPTION SURVEY 2005                                                                                  13
58. Rank the 3 most important issues that have to be addressed to induce you to increase your investments in Tanzania?

            1.
            2.
            3.

59. Has your company been registered or provided with a certificate by the Tanzania Investment Centre (TIC)?

                                                                    If you are not registered with the TIC, please indicate why not (more than one answer
      Yes                                                           possible):

      No                                                                Never heard of it

      Don’t know                                                        Benefit of registration unclear
                                                                        Services provided do not meet company’s needs
                                                                        Offered services would meet company’s needs, but costs to access the TIC
                                                                        services (time, money) considered as too high

                                                                         Other, please specify:




 1. If you are registered with the TIC, please indicate why (more than one answer possible):

       Companies’ registration is compulsory
       TIC supplies company with various information which facilitates core business activities
       TIC is indispensable for obtaining permits, licenses, registration forms etc.
       TIC acts as a one-stop shop replacing several governmental institutions
       No particular reason, but other companies/suppliers/customers are registered as well
       Other, please specify:

 2. How efficient was the certification process? (tick one box)

       Excellent
       Good
       Neutral
       Bad
       Very bad

 3. If you are registered with the TIC, please indicate how useful was the TIC certificate or registration in actually obtaining benefits and simplifying process of
      getting established?

       Excellent
       Good
       Neutral
       Bad
       Very bad

 4. Has the TIC performed to expectations in the last three years? (tick one box)

      Excellent
      Good
      Neutral
      Bad
      Very bad

60. Rank the top three improvements you suggest the TIC make to their services?

      1
      2
      3

61. Of all the business services providers you have contacted while setting up/operating in Tanzania, rank the top 3 most helpful (please specify).

      1
      2
      3




                                                          INVESTOR PERCEPTION SURVEY 2005                                                                  14
62.         Please indicate the importance to your company of the following location factors and assess how they have changed over the last 3 years: (Please tick the
      appropriate boxes indicating the importance of each factor AND tick to indicate if there was any change in those conditions you marked as ‘important’ or
      ‘crucial’)
                                                                   Importance of each factor                        How have these factors changed over the last 3
                                                                                                                                       years?

                                                     Not                                     Very                   Much                                          Much
                                                   important
                                                                 Helpful      Important
                                                                                           important
                                                                                                         Crucial               Worse        Same       Better
                                                                                                                    worse                                         Better
                                                                           Business climate conditions
      Political stability

      Economic stability

      Quality of infrastructure

      Government agency support services

      Country legal framework

      Transparency of investment climate

      Quality of Life

      Physical security

      Existing foreign investor

      Double taxation treaties

      Bilateral trade agreements

      Availability of Export Processing zones
                                                                                Market conditions
      Local market

      Regional/continental market

      Presence of key client(s)

      Take advantage of AGOA

      Take advantage of EBA
                                                                                 Local resources
      Labour costs

      Availability of skilled labour

      Availability of raw materials

      Local suppliers
                                                                              Other location factors
      Incentive package
      Tanzania Investment Centre (TIC)
      assistance
      Acquisition of existing assets

      Presence of Joint Venture partner

      Specific investment project proposal
      Other:




                                                               INVESTOR PERCEPTION SURVEY 2005                                                            15
63. Has your investment in Tanzania performed up to expectations in the last three years?

    Well above
    Above
    In line with
    Below
    Well below


CLOSING QUESTIONS


64. Have you participated in UNIDO’s Foreign Investors Survey in 2003?

     ...

65. Would you be interested in receiving a Report of this year’s study?

     ...

66. Would you like to be contacted by the TIC to discuss your investment in Tanzania?

     ...

     If you indicated yes, please be assured that, apart from your contact details, none of the answers to the questions you have provided will be passed on to
     TIC.

CONTACT            AND   REFERENCE SECTION
1. Company in Tanzania:
      A. Company Name:
     B. City:


2. Name of person representing company completing this questionnaire – (please use block capitals)

Family Name            First Name                    Mr.     Mrs.     Ms.     Dr.


Position (Please check the relevant box indicating your position within the firm)

           Chairman, Managing Director or Owner
           Director, Company Secretary
           Senior Manager (except financial)
           Financial Manager
           Assistant, Analyst, PA, Secretary, etc.
           Consultant, Specialist Advisor, etc.
           Other, please specify:


Contactable at address:


Telephone No 1:                                                      Telephone No 2:

Fax number:                                                          E-mail address:

Company website: www.




                                                           INVESTOR PERCEPTION SURVEY 2005                                                            16
       MANY THANKS FOR YOUR KIND COOPERATION!

© 2005 BY THE UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION

              For any question, clarification or comments
          please contact the responsible UNIDO Officer below:

                          Mr. F. Mithat Külür,
             Investment Promotion and Technology Branch,
            UNIDO, Vienna International Centre, P.O. Box 300,
                        A-1400, Vienna, Austria
                        Tel: +43 1 26026/3407,
                      E-mail: m.kulur@unido.org


                                   Or

                        UNIDO Office in Tanzania

                           Mr. Felix UGBOR
                    Matsalamat Mansion, 1st floor
                     Zanaki Street, Samor Avenue
                             P.O. Box 9182
                            Dar-es-Salaam
                   UNITED REPUBLIC of TANZANIA
                    Telephone: +255 22 211 2527
                      office.tanzania@unido.org

                                  Or

                National consultants contracted by UNIDO

                        Dr. Samuel NYANTAHE
                       Daima Associates Limited
                       Suite #104, Patel Building
                             P.O. Box 75027
                              Dar-es-Salaam
                      Telephone: +255 22 2121130
                     E-Mail: associates@daima.co.tz


                           Mr. Jacob F. MSAKI
                 TISCO Consultants and Associates Ltd.
                             P.O. Box 2650
                             Dar-es-Salaam
                    Cell Phone: +255 (748) – 431785
                        E-Mail: jmsaki@afsat.com

				
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