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Prepare Customer Satisfaction Survey forms for your catering clients with this easy-to-use template.
Hand these forms out to your clients and encourage them to give you their comments and feedback about the catering services you provided, including:
- preparation of food,
- quality of service,
- comparison of your performance with that of other caterers the client has used in the past.
Feedback from your customers is the best way to find out what you're doing right and what you need to improve upon. This Catering Customer Satisfaction Survey form is fully editable so you can customize it for your business.
CATERING CUSTOMER SATISFACTION SURVEY Thank you for using the catering services of _____________(insert company). As we seek to further develop our catering business, we require important information and feedback from our customers. Please take a few moments to complete this survey. We appreciate your valuable feedback and suggestions for improving and further developing our catering services and products. Please return the completed survey to ________________, or fax to _____________. Please circle or fill in the most appropriate answer. 1. What type of event did we cater for you? (a) Buffet (b) Cocktail party (c) Sit-down meal (d) Delivered food 2. How many guests attended the event? _____________ 3. What was your overall impression of our business? (a) Excellent (b) Very good (c) Good (d) Satisfactory (e) Needs improvement 4. How did our business compare to other caterers you have used or had experiences with? (a) Significantly better (b) Better (c) Comparable (d) Worse 5. Rate your experience planning the meal/event with
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