123 Elm Street Carson City, NV 89711 775.555.5555 firstname.lastname@example.org
EFFECTIVE BANK SALES MANAGEMENT
Results-oriented and awarded banking professional with ten years of highly successful experience in commercial
and residential loan origination, executive account management, and home credit solutions. Self-starter with a track
record of cultivating high-profile relationships and developing winning business strategies to reach top-level
corporate objectives. Consistently recognized for the ability to meet or exceed organizational goals and maximize
bottom-line results. Record of on-time, on-target fulfillment of top-priority objectives.
ABC NATIONAL BANK, Carson City, NV 20xx-20xx
BRANCH SALES MANAGER: Directed seven full-time and four part-time employees and oversaw the entire operation of the
branch. Supervised scheduling, overtime, teller service, loan processing, office administration, and property maintenance.
Possessed lending authority of $100,000 for secured loans and $50,000 for unsecured loans. Partnered with an outside
consultant to increase Loan Department productivity. Cross-trained employees to ensure optimal staff levels. Served on
various task forces for customer service and loan review. Volunteered for community service projects.
Grew branch from $0 to $47 million in deposits and $46 million in loans within an eight year period.
Maintained low turnover rate, high morale, subordinate loyalty, and staff dedication.
Successfully honed employee focus on key objective – exceeding customer expectations.
Built solid customer base through referrals of previously satisfied clients.
BCD BANK, Carson City, NV 20xx-20xx
BRANCH SALES MANAGER: Managed staff of seven and all branch sales operations. Ensured all sales goals were met or
exceeded, driving annual raises and bonuses. Processed loan applications and provided excellent office management. Led
the combined sales operations for two additional banks in Las Vegas, which merged in February 20xx. Sourced prospective
clients and presented bank’s services and products. Supervised a staff of six.
Boosted consumer loan production and small business production by 57% and 300%, respectively.
Raised corporate customer experience shop scores from 6.0 to 9.0.
Increased base deposit dollars of existing customers by 71%.
Ranked #2 for profitability in consumer loan production and #8 for acquisition of new deposit dollars.
Increased cross-sell production of services, resulting in an average of 2.75 products per household.
Attained 108% to goal for demand deposit acquisition campaign.
Recognized several times for customer service excellence and sales achievement.
FINANCE DIRECTOR, XYZ TOWNSHIP BICENTENNIAL ASSOCIATION 20xx-20xx
SECRETARY / TREASURER, XYZ TRAILS, INC. 20xx-20xx
TREASURER, XYZ SOCCER ASSOCIATION 20xx-20xx
EDUCATION & TRAINING
BACHELOR OF BUSINESS ADMINISTRATION, UNIVERSITY OF XYZ, Carson City 20xx-20xx
VALUE ADDED TRAINING: Seven Habits of Highly Successful People; Tax Services;
Achieving Extraordinary Customer Relations, Central Atlantic School of Banking
PROFESSIONAL MEMBERSHIP: American Banking Institute 20xx-20xx