JESSE KENDALL – MBA 123 Elm Street
Taylorsville, UT 84123
FINANCE & OPERATIONS SENIOR EXECUTIVE firstname.lastname@example.org
Financial Reporting Financial leader with highly developed management, strategic, and analytical skills.
Accounting Operations Build consistent record of achievement in streamlining analysis and reporting efforts to meet
Strategic Business Analysis bottom-line improvement and profitability goals. Exceptional overall business skills that fuel
Advisory Services operational continuity.
Expertly control accounting functions / financial risks. Implement use of metrics and
Management establish strong controls over A/R, A/P, payroll, billing, and financial reporting, and
Finance /Accounting Systems provide profitability and cash projections of future sources and use for cash.
Organizational Leadership Demonstrate success in leading the professional and personal development of teams.
Operations Reengineering Establish relationships predicated on trust, commitment, and the exchange of innovative ideas,
which drive process and operating improvements.
ABC INC. – Vice President, Finance / Controller, Taylorsville, UT 20xx-Present
Oversee all aspects of accounting operations and financial reporting, including payroll, billing, A/R, and A/P. Provide professional
leadership for a staff of four to meet business needs for a company with $25 million in annual sales, furnishing medical staffing
services to hospitals and health care service providers. Serve as business advisor to the COO and the President.
Key Contributions & Results:
Planned and managed the conversion of the operating software from a legacy system to a new Web-based system, which
handled staffing, client, and work-order data to execute payroll and invoicing.
Implemented daily A/R call volume targets of 20 calls per day per person. Defined streamlined standards for record
keeping and follow-up on accounts, and successfully reduced A/R days sales outstanding by 20% from 49 to 40 days over six
Led an eight-week special project to collect $315,000 of receivables between one and five years outstanding. Successfully
recovered $150,000 to date.
Facilitated a $300,000 increase in cash flow over a five-month period by executing a positive change in the A/R collections
process and work standards.
Reduced the time to complete the monthly close from 25 days to 15 days. Streamlined the closing process, implemented a
closing checklist, and identified key closing components, including revenue and wage accruals and A/P bill posting.
Served as a proactive leader in the streamlining and distribution of tasks. Prepared for a CPA review that was the cleanest
in the company’s history. Recognized for promoting camaraderie and high-performing teams.
BCD & ASSOCIATES – Vice President, Finance / Controller, Taylorsville, UT 20xx-20xx
Led financial management, reporting, and corporate operations activities, and provided professional direction to a team of three
direct and nine indirect reports. Managed all efforts related to the general ledger, accounts payable, cash control, payroll, and
monthly closing processes. Conducted financial analysis, modeling, and P&L projections.
Key Contributions & Results:
Collaborated with external CPAs on the division of a $32 million 150-person company into two separate entities with equal
revenues, assets, and liabilities.
Served as a key member of the executive team, which successfully doubled revenue over five years, increasing the profit margin
from 13% to 17% and revenue per employee by 26%.
JESSE KENDALL – MBA – PAGE 2 801.555.5555
PIERCE HAMILTON & STERN – CONTINUED
Automated accounting department functions, which reduced departmental costs from 3.8% to 2.4% of revenue.
Instituted key performance indicators (KPI) that facilitated the identification of business trends, promoted efficient operating
practices, and controlled staffing. Assisted with a reduction in labor costs from 26% to 23% of revenue for the company’s largest
Identified and recruited for new middle management positions, and worked with department heads to ensure compliance
with state and federal regulations.
Recommended the implementation of an automated client account resolution process, which eliminated 1,500
backlogged accounts, substantially improved client interactions, and improved accounts receivable.
CDE ENTERPRISES – Vice President, Finance / Controller, Taylorsville, UT 20xx-20xx
Oversaw accounting, finance, annual planning, audit, information technology, and risk management operations for this $70 million
recreational real estate property developer. Led a top finance and accounting team of nine in execution of accounting, reporting,
internal control, financial planning, information technology, and legal functions. Devised performance metrics for seven operating
offices and collaborated with office directors to maximize financial performance. Cultivated relationships with lenders; discussed
requirements and negotiated extended credit terms. Considered and approved land acquisitions.
Key Contributions & Results:
■ Revised the annual planning process to roll up seven offices and corporate headquarters from a bottom-up basis.
■ Raised the level of performance and heightened expectations with the design and implementation of a performance
measurement tool based on return on equity. Launched across the organization through a rollout and training of office leaders.
■ Decreased errors, eliminated unforeseen cost increases, and gained greater control and project accountability throughout
the life cycle by closely monitoring the creation of process flow. Evaluated the project entitlement process and included
executive and legal review on projects prior to commitment to ensure success.
■ Cut downtime by strategically outsourcing Web hosting services.
■ Maximized efficient use of cash and extended terms by strategically renegotiating terms and refinancing with banks.
EFG ENTERPRISES – Vice President of Finance and Operations, Taylorsville, UT 20xx-20xx
Guided policy development and provide operational oversight of the financial administration, HR, and facilities management
functional areas for a firm providing managed services and software development to clients in the non-profit business sector.
Provided strategic leadership for budget development and forecasting, AP/AR, P&L, financial compliance reporting, auditing, and
corporate taxation. Collaborated with other executives to assess the impacts of new issues, policy changes, and development of long-
term corporate business plans. Served as the authoritative resource for managing relationships with financial institutions and external
auditors. Managed administration of all personnel, payroll, leave, and benefits. Developed budgets exceeding $2 million.
Key Contributions & Results:
■ Increased forecast accuracy by developing and implementing a new cash-forecasting tool.
■ Reduced administrative overhead 50% by streamlining the invoicing process.
■ Overhauled the employee policies and procedures manual, bringing all policies current and in compliance with applicable
state and federal regulations.
EDUCATION & CREDENTIALS
Master of Business Administration – XYZ UNIVERSITY; GPA: 3.8
Honors: Beta Gamma Sigma
Bachelor of Science in Hospitality Management –UNIVERSITY of XYZ; GPA: 3.5
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.
In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.