As the author thinks back over her more than 30 years in training and development, a lot has changed, and a lot of really positive things remain the same. But one thing hasn't budged -- how the trainee's manager fits into the picture. Here's a typical scenario: A manager approaches the learning and development department or an external consultant with a need, an issue, a problem, or a necessary change. After the usual discussion about outcomes, the workplace learning professional provides a suggested training plan of classroom or online training. Many workplace learning professionals could and should help managers be better training partners. If they don't help them learn and understand what their role is in the training process, they'll never know.