123 Elm Street • Hastings, NE 68901 • 402-555-5555 • email@example.com
EXCEPTIONAL LOAN SPECIALIST
Committed to performance excellence and providing superior customer service
Results-driven finance and sales professional with over nine years of diversified experience in home sales/finance, auto finance,
insurance/annuities sales, and personnel management. Known for expertise in sales execution and deal closing, innovative
marketing/advertising initiatives development, and personal sales performance that exceeds organizational expectations. Solid
grounding in all aspects of financial lending, in development of sales opportunities, and long and short-term deal structuring to
foster significant organizational growth. Successful leader, able to drive teams to exceed organizational sales expectations and
beat top priority objectives.
KEY AREAS OF EXPERTISE
Customer Service Loan Coordination Lending Guidelines
Income/Asset Review Document Finalization Customer Consulting
Originating/Structuring Loans Loan Application Process Training/Development
LOAN SPECIALIST | ABC FINANCIAL, Hastings, NE ─ 20xx to 20xx
Provided exceptional service to each client in origination and structure of mortgage loans. Built relationships to effectively sell
each loan. Executed daily operations, provided customer service, and utilized consultative approach in serving clients.
Reviewed and analyzed credit reports, appraisal examinations, title examinations, and income and asset documents as required
for underwriting. Identified client needs and developed customized strategic planning solutions. Generated comprehensive
monthly financial reports to evaluate ongoing performance results and ensure success. Conducted online research. Maximized
revenues and increased sales by building rapport and exceptional relationships.
Advanced into increasingly complex mortgage finance transactions.
Ensured optimal sales by overseeing mortgage loan transactions through the entire cycle to close.
LOAN SPECIALIST | BCD MORTGAGE, Hastings, NE ─ 20xx to 20xx
Recruited to work closely with customers in conducting personal consultations and loan evaluations. Oversaw a top team of
sales representatives in providing exceptional customer service and loan origination. Advanced loans through closing in close
collaboration with the Processing and Underwriting Departments. Played a key role in providing comprehensive training to each
newly hired employee. Ensured each employee understood all aspects of loan origination, customer service, and loan
processing. Developed standardized training materials for employee review and comprehension.
Performed extensive research into lending guidelines across numerous states.
Devised comprehensive training tools for loan officer utilization.
PROFESSIONAL DEVELOPMENT AND SKILLS:
Mortgage Lending Certification, Nebraska School of Real Estate
TRAINING: Preventing Fraud and Understanding Privacy Laws, California Ethics and Predatory Lending Laws, Agency
Relationships and Disclosures, Ethical Standards in Mortgage Lending, Complying with Fair Lending Laws, Mortgage Laws
Defined and Applied for Industry Professionals, Privacy Laws Applied to Mortgage Lending, Requirements of Real Estate
Settlement Procedures Act, Florida State Law Update
SKILLS: Calyx Point, Encompass BytePro Originations Software, MS Office, Windows 98/00/XP/Vista
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.
In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.