Crew Management System Training Manual

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Overview
Crew Management System Training Manual
                        Table of Content for Overview

1.       Introduction ______________________________________________________ 1
2.       Brief Technical Particular of the CMS software _________________________ 1
3.       CMS software _____________________________________________________ 3
3.1.      Software functional requirements ___________________________________ 3
3.1.1.    List of CMS module being developed_________________________________ 3
3.2.      Password Control Mechanism ______________________________________ 4
3.2.1.    Hierarchy of user creation _________________________________________ 4
3.3.      Configuration manager ___________________________________________ 4
3.4.      Roles and right for the CMS users___________________________________ 5
4.       Central Server Architecture and Lobby Architecture______________________ 6
5.       Setting up a CMS Lobby ____________________________________________ 6
5.1.      Route Creation __________________________________________________ 7
5.2.      Configure Yards _________________________________________________ 8
5.3.      Enter Crew BIO – data____________________________________________ 9
5.3.1.    Others _________________________________________________________ 9
5.3.2.    Road learning __________________________________________________ 10
5.3.3.    Entry of Test and Training________________________________________ 10
5.3.4.    Entry of Loco Competency ________________________________________ 11
5.3.5.    Yard Learning__________________________________________________ 11
5.4.      Configure Rest particulars ________________________________________ 12
5.5.      Loco Inspector BIO DATA________________________________________ 13
5.6.      Crew gradation _________________________________________________ 14
5.7.      Train Pulling locations___________________________________________ 14
6.       Frequently Asked Questions ________________________________________ 14
6.1.      What is NCMS lobby and CMS lobby? ______________________________ 14
6.2.      How do I bring a NCMS lobby system on line? _______________________ 14
6.3.      What is REFD, REFT ? __________________________________________ 15
                                                                     Last updation
                              Overview                               Date 27-Dec-06



1.      Introduction
Crew management system is aimed at providing information regarding the crew at all times. It
shall provide information regarding the presence of crew at home station or out station, maintain
their status-wise records and assign crew to the trains. It shall also maintain information regarding
the periodic and other rests, Road Learning, Traction Knowledge, Training Scheduling, PME,
DAR actions etc.

The software Crew management system is being developed with the following objective: -

            i.   Optimum and effective utilization of crew by maintaining inventory of all crews at
                 home stations and at out stations.
           ii.   Effective scheduling and assignment of train crew by receiving information of
                 train call and depending upon the type of traction and sections to be covered,
                 assign the most suitable crew.
          iii.   Manpower planning for ensuring availability of appropriate crew by monitoring
                 road learning and training of crew to operate the locomotive of different traction
                 and gauges.
          iv.    Schedule periodic rests of the crew based on total duty hours completed from the
                 beginning of the fortnight.
          v.     Serve as a tool for giving calls to crew in a most effective manner.
          vi.    Monitoring of training of staff due for promotion and refresher courses and also
                 the staff whose competency certificate is due for renewal.
         vii.    Monitoring of the crew productivity by calculating total hours of duty worked, total
                 kilometers earned by each staff
         viii.   Monitor 10 Hrs duty and HOER rules by providing prior information of the crew
                 and past trend analysis of the sections.
          ix.    To server as a tool for controlling payment of the over time and kilometer
                 allowance.
           x.    Act as a tool for making the crew lobbies more or less paperless.
2.      Brief Technical Particular of the CMS software
The CMS software is Industry standard software using middleware and products, hardware
components and LAN/WAN network components. The business transactions are transacted so
as to provide timely information with increase productivity and reduced paper work to a great
extent at the lobby locations. The proposed CMS system will be implemented in the Railways
Lobbies at 306 stations with offline thin client providing solution for intermittent network
connectivity and touch screen with biometric devices for Sign-On/Off of crew from the duties. The
CMS software will use FOIS and Railways network with adequate provision for security in the
system so that it is not be vulnerable to hacking from outside. It shall also have on-line application
processing (distributed) & data inter-viewing at the Divisional and Zonal offices.

The CMS software can work both in online and offline modes and to take care of the last mile
network connectivity and reliability issues. Under the proposed solution the different applications
required at various levels of organization hierarchy will be accessed via web browser in online
and using Websphere Everyplace Deployment client interface in case of offline client. This CMS
application will extend CMS applications to various stakeholders and will provide a single window
interface to the Train Crew.

The CMS software is a centralized architecture using n-tier J2EE architecture with Web
Services/Struts framework which works in both online/offline modes. All the stakeholders will
access the applications after user authentication and authorization. The solution will be high
available, scalable, flexible, reliable and complaint to industry Open Standard specifications. The
software solution will have



CMS Training Manual, Section 1, Overview                                         Page 1 of 15 pages
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                             Overview                              Date 27-Dec-06


    •   Compliant to n-tier J2EE architecture.
    •   Seamless integration of enterprise systems with the existing business applications.
    •   Single sign-on feature.
    •   User authentication and authorization with biometric devices.
    •   Open-standards platform supports web service.
    •   Extending existing applications for multiple devices.
    •   Utilizing full advantage of device features for management and interactions.
    •   Providing out-of-the-box functionalities of device management, application management,
        synchronization, rules-based development and generic data synchronization to multiple
        devices.
    •   Providing smart-connect mode operation, shielding applications from having to worry
        about connectivity.
    •   User friendliness.
    •   Browser access via kiosks and offline client access via thin clients.
    •   Comprehensive data validations during capturing.
    •   Industry standards security features.
    •   Interface with SMS gateway for information dissemination and verification.
    •   Online preformatted and flexible period report generation.
    •   Highly flexible and high available solution with 24 x 7 uptime.
    •   Highly customizable and scalable; reduces development time and costs
    •   Context sensitive help.

The software is in house software with IBM’s middle ware and hardware, and consultants like
HCL have assisted in the designs and performance optimisation of the software. Also the
software development is being assisted by SECM level 5 companies MIND. These steps are
primarily for ensuring a robust and scalable architecture that conforms to open standards and
promotes inter-operability duly taking care of the security concerns. The design and
implementation of the CMS is expected to lead to the evolution of a truly robust architecture
based on the principle of inter-operability and open standards.

The software product is fully maintainable by logically separating the MVC layers, horizontally and
vertically scalable, interoperable by easy integration with any other IT systems and supporting
open source i.e. ECLIPSE, LINUX, etc.




CMS Training Manual, Section 1, Overview                                       Page 2 of 15 pages
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                               Overview                         Date 27-Dec-06


3.         CMS software
     3.1.         Software functional requirements
Crew Management System is aimed at providing information regarding crew at all times. It shall
provide information, the presence of the crew at home station or at out station, maintain their
status-wise records and assign crew to trains. It shall also maintain information regarding the
periodic and other rests, Road Learning, Traction knowledge, Traction scheduling, PME, DAR
action etc. The software is aimed at optimization of the crew. The broad functionality of the
software is given as below




           3.1.1. List of CMS module being developed
     1)    Freight crew booking
     2)    Shunting
     3)    Coaching
     4)    Crew Console
     5)    Caution Order
     6)    Circulars
     7)    BIO Metrics
     8)    SMS
     9)    Reports
     10)   Crew Monitoring by Inspector
     11)   Employee Self Service
     12)   Offline Solution for CMS
     13)   Quiz for evaluation of crew knowledge
     14)   Morning position in mail box
     15)   Development of Help menu
     16)   Bilingual
     17)   Password Management
     18)   Coal Pilot



CMS Training Manual, Section 1, Overview                                   Page 3 of 15 pages
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                             Overview                             Date 27-Dec-06


    3.2.        Password Control Mechanism
User must have a user name and password to access the CMS system. The User name
password for Configuration Manager is one for a lobby and is issued by CRIS after a letter is
received from the divisional authorities about who shall be the configuration manager for a
particular lobby. The users for the CMS can be created in a way as described in the forgoing
paras.
          3.2.1. Hierarchy of user creation

Level 1                 CRIS                    Creates Super user one for each Lobby
                                                Zonal Railways Report users 3 per railways
                                                Divisional Railways Report users 3 per division

Level 2                 Super user              Creates Supervisors for Traffic Lobby
                                                Creates Supervisors for Loco Lobby

Level 3                 Supervisor Traffic      Creates TNC for Traffic Lobby and crew console
                        Supervisor Loco         Creates TNC for Loco Lobby and crew console

Level 4                 TNC Loco
                        TNC Traffic

Level 5                 Crew Console

Level 6                 Zone Report user
                        Division Report user

Crew / Inspector        Created by the system while making the BIO DATA with default
password 123
                        Crew ID starts from 1000
                        Inspector ID 001 to 999


    3.3.        Configuration manager
The CMS has to be setup by entering certain essential data these basic data or the master data
or the referential data can be entered well in advance by the Lobbies even before the full fledged
software and hardware is made functional at the lobbies. These data are
         a. Bio-data of the crew and LI.
         b. Crew booking routes.
         c. Yard details.
         d. Training locations.
         e. Train pulling Locations
         f. Rest types.
         g. LI monitoring particulars.




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                                  Overview                             Date 27-Dec-06


    3.4.         Roles and right for the CMS users
The responsibilities of the various activities for the CMS are as below.

                                                  LOCO RUNNING
                    CLERK                                                SUPERVISOR
   Freight        Coaching            Shunting           Freight            Coaching          Shunting
 Crew           Assign Crew         Assign Crew                          Create / Edit     Create / Edit
 Booking        to Link             to Roster       Traffic Advise       Links             Rosters
                                    Initilize
 Crew Ack       Initilize Link      Roster          Sign ON App          Day details       Day details
 Manual
 Data Entry     Day details         Day details     Sign OFF App         Sign ON App       Sign ON App
 Swap Crew      Serve Call          Serve Call      Crew Bio-Data        Sign OFF App      Sign OFF App
                Crew Ack            Crew Ack        Non Run
                                                    System Non-Run
                                                    Transfers

                                     SUPERVISOR
     Freight                Coaching            Freight                   Coaching
                    Assign Crew to Link   Crew Biodata               Create / Edit Links
 Crew Booking       Initilize Link        Non-Run                    Day details
 Crew Ack           Day details           System Non-Run             Sign ON App
 Manual Data        Serve Call            Traffic Advise             Sign OFF App
 Swap Crew          Crew Ack              Sign ON App
                                          Sign OFF App
                                          Transfers

                                       CMS Report users                     Common for
    Super user                                                               TNC Sup
                                 Division                Zone               Console etc.
 Route Creation         Reports                   Reports                Reports
 Yard Creation          Contact CRIS              Contact CRIS           Contact CRIS
 Create Password        Reply from CRIS           Reply from CRIS        Reply from CRIS
 Train Pulling          Edit Password             Edit Password          Edit Password
 Holidays               Help                      Help                   Create Users
 Outstation Rest                                                         Help
 Contact CRIS
 Reply from CRIS

 Crew Console
 Caution Order
 Circular
 Sign ON / OFF
 Quick
 LI
 Personnel
 Hindi English
 Edit Password



CMS Training Manual, Section 1, Overview                                           Page 5 of 15 pages
                                                                  Last updation
                             Overview                             Date 27-Dec-06


4.      Central Server Architecture and Lobby Architecture
Given below is the architectural diagram of CMS System. Users will access the CMS applications
via browser interface and offline clients (Lobby node) can also access the application using
Websphere Everyplace Deployment (WED) offline client.              As per the CMS application
requirements, the application shall be deployed in centralized environments with online LAN/WAN
(FOIS) connectivity. The CMS system will support the stakeholders and will have centralized
architecture based on the deployment pattern. The CMS system will support the browser-based
clients originated from respective places and local offline WED client and maintain common
information across the organization. In case of offline application the clients will access the
application through WED Client Interface & when connectivity will be made available they will be
able to synchronize the local database with central database or route message using DB2 or
MQe real time interface bundled with WED Server.




The above topology provides the horizontal and vertical scalability and high availability
configuration with no single point of failure. In order to achieve high availability and business
continuity, all the critical components of CMS System will have redundancies that can be
achieved either application level or OS level clustering.

5.      Setting up a CMS Lobby
The CMS software is flexible software to allow the lobby users to configure the CMS software to
his requirement. For the purpose the super user (at least one per lobby) has to get trained at
CRIS in the use of the software. He should also have password for accessing the CMS
configuration manager issued by CRIS. Normally the parameters entered in the configuration
console should be set once only in consultation with CRIS. Frequent changes should be avoided.

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                              Overview                              Date 27-Dec-06




    5.1. Route Creation
The level 2 users (super user – one per lobby) can create his Routes / beats. The sections which
will originate from the user HQ can only be configured by the user. The Routes are created
through the configuration manager. The user starts by entering the TO station which is the end
station of the route. Appropriate via are to be added if the correct routes are not found. Once the
correct routes have been found then button the remaining details are to be entered to freeze on
the route.




There are two columns for creating Learning Road sections and identifying the minimum
guaranteed section. Type of ghat is also to be entered as per the geographical status.
It is recommended that the routes are created by the user by coming to CRIS. This is required
since this is the basic exercise for the software. Doing so shall ensure that the entire software is
stable.




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                            Overview                            Date 27-Dec-06




   5.2. Configure Yards
The yards where the shunting operation takes place can be configured as below




The yards shall have sub yards.




CMS Training Manual, Section 1, Overview                                   Page 8 of 15 pages
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                             Overview                             Date 27-Dec-06


   5.3. Enter Crew BIO – data
The crew BIO-DATA can be created / edited in 2 ways
   • From the Configuration Manager in case the lobby is an NCMS lobby by the Lobby super
        user.
   • From the Crew BIO data link by both the supervisors (Loco / Guard) for the regular CMS
        lobbies.




The supervisor shall enter details of the crew like HQ, Id, PF No, Seniority No, Name, Father’s
Name, Designation, Permanent P&T No, Serving P&T No, Serving Rly No, Mobile No, Promotion
Date, Scale, Call Serving Address, Permanent Address, Educational Qualification, Appointment
Date, Appointment Post, Blood Group, Vision, Alcohol, Last Incr. Basic, Incr. Due Date, Birth
Date, Officiating Date, Inactive Status, Inactive Reason. This information will get store in
Database. Editing of existing data, Viewing the details is done through Crew Biodata form search
and select crew option. The new crew ID is generated by the system itself when a new crew ID is
saved.
The designations and Grades are related. For every designation pressing go button displays the
grades. Similarly for the crew monitoring once the grade has been selected, the done date
entered by clicking the calendar and tab has to be pressed on the done date to display due date.

        5.3.1.   Others
In the others the biodata particulars like blood group, Family particulars, Spectacles, Awards and
reprimands etc can be entered.




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                            Overview                            Date 27-Dec-06




       5.3.2.   Road learning
By entering the Last Drive Date of that particular Route and will get Due Date from the system
itself. The system can also update the dates automatically when a crew completes a journey on
a particular route.




       5.3.3.   Entry of Test and Training
After completing Learning Road Details Supervisor will enter his Test and Training Details. He
will enter the Done Date and will get Due Date from the system itself.




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                            Overview                             Date 27-Dec-06




       5.3.4.   Entry of Loco Competency
After completing Test and Training Details Supervisor will enter his Loco Competency Details. He
will enter his Last Drive Date and will get Due Date from the system itself.




       5.3.5.   Yard Learning
After completing Crew Biodata entry Supervisor will do the entry of his Yard learning. He will
enter the Last Drive Date of that particular yard and will get Due Date from the system itself.




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                            Overview                             Date 27-Dec-06




    5.4. Configure Rest particulars
The rest types can be configured from the configuration manager. The user has to select the rest
type from one of the below mentioned rest options.




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                             Overview                              Date 27-Dec-06


Type – I sections (Like RTM divn)

         Duty Hrs             Rest at HQ                       Rest at outstation
          < 8 Hrs             12 Hrs Rest       2/3 rd of the duty performed.
       >= 8 Hrs duty          16 Hrs Rest       8 Hrs Rest (Staff may opt for 6 Hrs rest).

Type – II sections (Like Hajipur divn)

         Duty Hrs             Rest at HQ                       Rest at outstation
          < 5 Hrs             12 Hrs Rest       Actual duty Hrs + 1 Hr
      >=5 to < 8 Hrs          12 Hrs Rest       6 Hrs
      >= 8 Hrs duty           16 Hrs Rest       8 Hrs Rest (Staff may opt for 6 Hrs rest).

Type – III sections (Like Bombay divn)

        Duty Hrs             Rest at HQ                        Rest at outstation
         < 8 Hrs             12 Hrs Rest       ½ of the duty performed.
      >= 8 Hrs duty          16 Hrs Rest       8 Hrs Rest (Staff may opt for 6 Hrs rest).

Type – IV sections (Like SWR)

         Duty Hrs             Rest at HQ                       Rest at outstation
          < 8 Hrs             12 Hrs Rest       1 + duty Hrs performed.
       >= 8 Hrs duty          16 Hrs Rest       8 Hrs Rest (Staff may opt for 6 Hrs rest).

  a) These rests shall be given by the system itself from the information as available in the
     database. In case of outstation rest, the crew can opt for 6 Hrs rest.
  b) The staff can, however, be called in breach of this limit (according to his rest) in cases of
     accidents or breakdowns. The supervisor has full power to call them. In such case the book
     crew all option is selected to display the under rest crew also getting highlighted in light
     grey.

    5.5. Loco Inspector BIO DATA
Each loco inspector has to be given a unique ID. Each such ID can be generated from the LI
biodata link available.




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                               Overview                              Date 27-Dec-06


    5.6. Crew gradation
Each lobby super user has to configure the type of crew monitoring required. It can be configured
as Type – I or Type – II.
Nomination of the Crew for each Inspector
  a) Each Inspector is nominated a set of crew which can be around 25 Pilots or 50 Shunters.
     Each crew is graded A, B, C or White, Green and Read card holders.
  b) At the time of bio data entry Supervisor nominates the crew to Inspector.
  c) Such crew have to be monitored periodically as per the below mentioned periodicity.

                                                           Type – I                 Type - II
                  Category A – White Card                  every 60 days            every 90 days
                  Category B – Green Card                  every 30 days            every 60 days
                  Category C – Red Card / Yellow           every 15 days            every 30 days

On railways like W.R. Type – I are followed, on railways like S.C.R. Type – II are followed
    5.7. Train Pulling locations
Train pulling times are different for different lobbies. The Level 2 user (Lobby super user) should
configure the train pulling time to suite a Lobby requirement. A typical example of the data entry
screen for Train pulling is shall be

       Locations      Pulling time for guard            Pulling time for Driver / Asst driver
     RTM      Main               30 min                                  15 min
     Line
     RTM UP Yd                    45 min                                  30 min
     RTM DN Yd                    35 min                                  25 min

The minimum pulling time is 15 min and the max pulling time is upto 1 Hr
6.        Frequently Asked Questions
      6.1. What is NCMS lobby and CMS lobby?
      NCMS implies non CMS lobby. Such Lobbies can go on line with the help of divisions own
      PC’s and start data entry for Routes, Shunter Yards, BIO data of crew, Train pulling times
      etc. CMS lobby is the concept where entire software and hardware of CRIS have been
      provided and the data entry required for the CMS working has been completed. Such lobbies
      shall be complete in itself for CMS software to work.
      CRIS
      6.2. How do I bring a NCMS lobby system on line?
      You have a proper FOIS connection with a PC with mozilla fire fox installed on it as default
      browser at the Lobby desiring to enter the data into the CMS system.

      1. Obtain an IP address CMS Control Center (C3) contact number 011-26886120.
      2. Configure your PC with the IP address and voice support of C3.
      3. Do pinging of network by going to start -> Run enter the following and press OK

Short normal pinging          ping 10.60.200.168                If time < 75 ms network is good
Continuous      extensive     ping 10.60.200.168 -t             If time < 75 ms network is good
regular pinging
Short extensive pinging       ping 10.60.200.168 –l 1000        If time < 170 ms network is good
Continuous      extensive     ping 10.60.200.168 – l 1000 -t    If time < 170 ms network is good
regular pinging



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                            Overview                             Date 27-Dec-06


   4. Enter address http:// 10.60.200.168/ and press enter. If the IBM, Webspher page appears
       you have been connected to CRIS / CMS server.
   5. Enter address http:// 10.60.200.168/CMSHELP to go to the CMS introduction and support
       website. Read the instructions on the CMSHELP website for further action.
   6. Obtain a letter from DRM of your division for nomination of one configuration manager for
       CMS or the super user and come to CRIS for 2 day support training for the super user
       with prior appointment.
   7. Configure the fire fox explorer as per the voice assistance of C3 for best result of CMS
       software.
   8. Open the fire fox from start -> program ->
   9. Enter the following in the address bar http:// 10.60.200.168/CMS
   10. Crew management system User Login screen shall open.
   11. Enter User name and password as given by CRIS.
   12. This will take you to CMS Configuration Console.
   13. Consult you assigned CORE Implementer for further guidance within the CMS software.
  6.3. What is REFD, REFT ?
CMS system uses abbreviations for various type of training these abbreviations are as below

 3PH                   Three phase training
 AIDT                  Asst. Initial Diesel transport
 AIET                  Asst. Initial elect transport
 AIFT                  Asst. I Diesel a/c transport
 CDE                   Conversion Diesel to electric
 CED                   Conversion electric to Diesel
 DMU                   Diesel multiple unit
 DRGPD                 Driver Goods promotional diesel
 DRGPE                 Driver Goods promotional electrical
 DRGPT                 Driver Goods promotional transportation
 EMU                   Electric multiple unit
 MEMU                  Mainline electric multiple unit
 OPME                  Other medical
 PD                    Promotion
 PDET                  Promotion Diesel electrical transport
 PDT                   Promotion Diesel transport
 PE                    Promotion electrical
 PET                   Promotion electrical transport
 PME                   Periodical medical exam
 PRSEL                 Pre selection training
 PSICK                 PME sick
 PSY                   Psychological test
 PT                    Promotion transportation
 RDE                   Refresher Diesel/electrical
 RDET                  Ref Diesel/elect/transport
 RDT                   Refresher Diesel/transport
 REFD                  Refresher diesel
 REFE                  Refresher electrical
 REFSC                 Refresher TPT safety camp
 REFT                  Refresher transport
 RET                   Refresher electrical/transport
 SFCM                  Safety camp
 SIMD                  Simulator trg Diesel driver
 SIME                  Simulator trg electrical driver
 WDS4                  WDS4 training



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