EL1 HR Manager by tfo34034


									             One APS career… Thousands of opportunities

                      JOB INFORMATION PACK
Job Title:             EL1 Manager

Details:               Executive Level 1
                       Human Resources
                       Corporate Services Branch
                       Ongoing vacancy

Immediate Supervisor: EL2, Director Human Resources

Position Number:       Several Positions

Remuneration EL1:      $88,416 to $94,000 plus 15.4% superannuation and access to
                       performance pay

Other Conditions:      The successful applicants for these positions may be
                       required to undertake interstate travel.

Location:              Canberra

Contact Officer:       Shona Moloney, Director Human Resources, 1300 366 979

PS Gazette 50:         18 December 2008

Applications close:    2 January 2009

The Corporate Services Branch is led by the General Manager, who is a member of
Comcare‟s Executive. The branch is made up of five sections

      Financial Services
      Human Resources
      Property & Services
      Information Systems
      IT Business Engagement & Solutions

Corporate Services Branch
Corporate Services Branch provides a broad range of advice, services and support. It
takes a lead role in ensuring that Comcare meets its corporate responsibilities as well
as working with other branches to enable the achievement of core business objectives.

Human Resources Section provides operational and strategic services to Comcare to
support organisational delivery of business outcomes. The Section comprises of the
following teams:

* Strategic Recruitment
* Industrial Relations and Personnel
* Workplace Health and Safety
* Organisational Learning and Development
* Workforce Planning and HR Strategy
* HR Projects

HR strives to further improve elements of workforce design through innovative
planning and strategy development. This requires individuals who excel at building
productive relationships with the Comcare Executive and engaging stakeholders to
consider workforce needs as part of their ongoing business.

The HR Section has been awarded the ACT HR Impact Award for 2008 – this award
is awarded to organisations (both public and private) by the Australian Human
Resource Institute for “recognising the performance and impact of a HR Department
as measured by company KPIs related to the output of a HR function and standard
people management metrics benchmarked against Australian norms.”

Who is Comcare looking for?
Comcare is seeking highly motivated people with broad HR experience to occupy
positions within Human Resource Services. These positions have leadership and
management roles in Comcare and you will be working closely with managers to
assist the organisation to move forward. You will personally deliver and supervise
the delivery of high quality, timely and cost-effective HR services to managers in a
range of areas.

To be successful in these roles, you will need to have excellent strategic and
analytical skills, a record of achieving results, personal drive and integrity, the ability
to cultivate productive working relationships and high level communication skills.
You will also have the capacity, flexibility and willingness to perform in and move
between jobs in any functional area of Comcare.

Applicants interested in applying for these positions will require experience in the
areas of payroll, employment relations and strategic and operational recruitment in
addition to managing a small team. Skills and knowledge of Microsoft Office
applications and HRIMS (Aurion) are highly desirable.

Qualifications: Tertiary qualifications in HR or related field and relevant experience
would be highly regarded.

Other conditions:
The successful applicants may be required to undertake interstate travel.

Comcare offers a range of flexible working conditions to balance each individual‟s
circumstances with the needs of the organisation. Comcare prides itself on the many
opportunities it offers for further staff learning and development.
These positions are open to Australian citizens. In some circumstances, applicants
who have Permanent Resident status may be offered employment pending the
granting of citizenship. To be eligible for engagement applicants must meet
conditions, such as probation, security and character clearances and health clearances.

                            ABOUT COMCARE
Comcare is the Commonwealth‟s occupational health and safety regulator and
workers‟ compensation manager. Comcare works in partnership with employers and
employees to achieve Australia‟s Safest Workplaces, supported by early and safe
return to work for injured employees and by timely and appropriate compensation

Comcare’s Vision

Australia‟s Safest Workplaces

Comcare’s Mission

To work in partnership with our customers to reduce the human and financial costs of
workplace injuries and disease in the jurisdiction

Our principal roles are:

   to promote best practice in workplace health and safety, rehabilitation and the
    return to work of injured employees;
   to ensure compliance with the Occupational Health and Safety Act (OHS Act)
    and the Safety, Rehabilitation and Compensation Act (SRC Act);
   to determine claims and pay workers‟ compensation to Australian Government
    and ACT Government employees in accordance with the SRC Act;
   assist the Safety, Rehabilitation and Compensation Commission (the SRC
    Commission) in the performance of its statutory functions; and
   Manage the Commonwealth‟s common law liabilities for asbestos-related disease.

Comcare’s Priorities

Comcare has identified three key result areas as part of its Corporate Plan.

   safe and healthy workplaces;
   early and safe return to work; and
   equitable and sustainable compensation.

Current and emerging challenges

 Working collaboratively with employers and employees to maintain the trend
  towards decreased incidence and severity of workplace injury;
 Ensuring continued innovation to maintain a high level of successful
  rehabilitation and sustainable return to work for injured employees;
 Maintaining Australia‟s safest workplaces following expansion of the Comcare
  scheme to a range of private sector employers;
 Responding to pressures on public expenditure through efficient service delivery,
  sound financial management and strong accountability for resources.


The Chief Executive Officer of Comcare is Mr Martin Dolan. He is assisted in the
strategic leadership of the agency by a Deputy CEO, five General Managers and the
position of General Counsel. Comcare is structured around the following Branches:

   Claims Services
   Prevention & Rehabilitation
   Assurance
   Research & Policy
   Legal Services
   Corporate Services

Comcare’s Values and Behaviours

Comcare expects everyone within the organisation to uphold the APS Values and the
Code of Conduct (included in this document). Within that framework, Comcare
expects its people to:

   accept responsibility and accountability for their actions at work;
   communicate with our customers in an open and transparent way;
   behave in a fair and professional manner in their dealings with each other and
    their customers;
   contribute to the full extent of their knowledge, skills and abilities and
    acknowledge the effort of others; and
   continuously improve the quality of the services they provide.


Comcare employs around 550 people based in Canberra, Melbourne, Sydney,
Newcastle, Brisbane, Perth and Adelaide. It has an annual recurrent budget in excess
of $300 million and manages outstanding workers‟ compensation claims liabilities of
approximately $2.5 billion.

Where Comcare is located?

Comcare‟s main office is in Canberra.

Canberra Office
Level 4
14 Moore Street
Canberra ACT 2601

Adelaide Office
Level 22
25 Grenfell Street
Adelaide SA 5000

Brisbane Office
Level 8
410 Queen Street
Brisbane QLD 4000

Melbourne Office
Level 2
121 William Street
Melbourne VIC 3000

Newcastle Office
Suite A, Level 6
G & T Building
41-45 Hunter Street
Newcastle NSW 2300

Sydney Office
Level 30
Sydney Central Building
477 Pitt Street
Sydney NSW 2000

Perth Office
Level 5
89 St Georges Terrace
Perth WA 6000

We apply the Australian Public Service (APS) Values and Code of Conduct to
everything we do.

    The APS is apolitical, performing its functions in an impartial and
     professional manner.
    The APS is a public service in which employment decisions are based on
    The APS provides a workplace that is free from discrimination and recognises
     and utilises the diversity of the Australian community it serves.
    The APS has the highest ethical standards.
    The APS is openly accountable for its actions, within the framework of
     Ministerial responsibility to the government, the Parliament and the Australian
    The APS is responsive to the Government in providing frank, honest,
     comprehensive, accurate and timely advice and in implementing the
     government‟s policies and programs.
    The APS delivers services fairly, effectively, impartially and courteously to
     the Australian public and is sensitive to the diversity of the Australian public.
    The APS has leadership of the highest quality.
    The APS establishes workplace relations that value communication,
     consultation, co-operation and input from employees on matters that affect
     their workplace.
    The APS provides a fair, flexible, safe and rewarding workplace.
    The APS focuses on achieving results and managing performance.
    The APS promotes equity in employment.
    The APS provides a reasonable opportunity to all eligible members of the
     community to apply for APS employment.
    The APS is a career-based service to enhance the effectiveness and cohesion
     of Australian‟s democratic system of government.
    The APS provides a fair system of review of decisions taken in respect of APS

   The Values are set out in Section 10 of the Public Service Act 1999.


    An APS employee must behave honestly and with integrity in the course of
     APS employment
    An APS employee must act with care and diligence in the course of APS
    An APS employee, when acting in the course of APS employment, must treat
     everyone with respect and courtesy, and without harassment.
    An APS employee, when acting in the course of APS employment, must
     comply with all applicable Australian laws. For this purpose, Australian law
     means any Act or an instrument made under an Act or any law of a State or
     Territory, including any instrument made under such law.
    An APS employee must comply with any lawful and reasonable direction
     given by someone in the employee‟s Agency who has authority to give the
    An APS employee must maintain appropriate confidentiality about dealings
     that the employee has with any Minister or Minister‟s member of staff.
    An APS employee must disclose, and take reasonable steps to avoid, any
     conflict of interest (real or apparent) in connection with APS employment.
    An APS employee must not provide false or misleading information in
     response to a request for information that is made for official purposes in
     connection with the employee‟s APS employment.
    An APS employee must not make improper use of inside information or the
     employee‟s duties, status, power or authority in order to gain, or seek to gain,
     a benefit or advantage for the employee or for ay other person.
    An APS employee must at all times behave in a way that upholds the APS
     Values and the integrity and good reputation of the APS.
    An APS employee on duty overseas must at all times behave in a way that
     upholds the good reputation of Australia.
    An APS employee must comply with any other conduct requirement that is
     prescribed by the regulations.

The Code of Conduct is set out in Section 13 of the Public Service Act 1999.

1 Regulation 2.1 imposes duty on an APS employee not to disclose certain
information without authority (ie information communicated in confidence or where
disclosure could be prejudicial to the effective working of government). APS
employees should familiarise themselves with the full text of PS Regulation 2.1

                         APPLYING FOR A JOB
The Selection Process

Comcare uses merit in our competitive selection process. The standard process
involves assessing a person against the selection criteria for the relevant position.
Comcare‟s processes are likely to take approximately eight weeks for short listing,
interviewing, reference checking and offers to be made.

Your statement of claims addressing the selection criteria:

Your application provides a first point of contact with the Selection Panel. Submit a
brief covering letter and include your Resume and a Statement of Claims against the
selection criteria for the position. Your claims against each criterion should be no
longer than a page.

To address the selection criteria please respond using examples from work. If you do
not have work examples, please provide relevant examples from your school,
university or other experience. Please focus on your own involvement in the various
situations (use „I‟ rather than „we‟) and provide examples that have occurred within
the last two years wherever possible.

STAR scenario approach
In order to provide the most information about your capabilities for the role, please
provide examples which have a clear beginning, middle and end. You may use the
STAR approach to assist you when responding to the criteria.

      Situation              Brief outline of the situation or setting?
                             Who was involved?
                             What was your role?
      Task                   What did you do?
                             What happened next?
      Approach               What action did you take?
                             How did you do it?
      Result                 What was the outcome?
                             What feedback did you receive?
                             How was the organisation able to benefit from it?

Short listing for Comcare jobs will be based upon the following information.

       Application Cover Sheet form including current referee contact details
       Statement of claims against each selection criterion
       Resume outlining your work history, relevant qualifications and training

Your application will not be complete until all these items are submitted.

Applications should be submitted by 5 pm on the day shown in the advertisement. If
you are unable to submit it on this day, you need to talk to the Contact Officer and
get approval to submit a late application.

Your application may be emailed to HR.Jobs@comcare.gov.au, (this is
preferable) or posted to:

      The Recruitment Adviser
      Human Resource Section
      GPO Box 9905
      Canberra ACT 2600

                                                              Your Position/Title

Vacancy Details:
 Job Title             EL1 Manager                            AGS Number

 Position Number       Several Positions                      Actual APS Classification

 Classification        Executive Level 1                      Acting Level

 Branch                Corporate Services Branch              Location

 Where did you see the job advertised?                        Status     Permanent      Fixed Term      Non-Ongoing
 Eg. Press (please specify), Seek, Gazette
                                                              Length of time in APS (yrs)

                                                             Workplace Diversity (statistical purposes only)
Personal Details
                                                             Highest Education Level?
 Title                        DOB
                                                             Are you indigenous Australian?
                                                             First Language?
 Given Name(s)

                                                             A person with a disability?
 Gender (M/F)                                                If selected for interview please specify any assistance you
                                                             may require:
 Are you an Australian Citizen?

 If NO, have you applied for citizenship?
 When?                                                       Security clearance
                                                             Do you have a valid security clearance?
 Have you received a redundancy Benefit
                                                             If so, what level?
 from an APS Agency within the last 12
 Months?                                                     Referee Details
APS Code of Conduct
                                                             Please provide two (2) current referees who have
Have you ever been found to have
                                                             supervised and assessed your performance within the
breached, the APS Code of Conduct
 If, yes which department or agency?

                                                             Name Referee 1
Contact phone numbers
 Mobile:                          Work:
                                                             Contact Number
E-mail Address (please provide both)
                                                             Name Referee 2
                                                             Contact Number

 Suburb:                                                     Please submit your application to
 State:                        Postcode:                     HR.Jobs@comcare.gov.au
Current Employment Details
If you are not currently employed by the Australian Public   Applicants Declaration
Service (APS), some of the following may not be relevant.    I DECLARE THAT THE INFORMATION PROVIDED IN THIS APPLICATION IS
                                                             TRUE AND CORRECT.
 Name of Employer
                       DUTY STATEMENT

1.   Manage a function, work unit and/or projects to achieve organisational
     and operational goals.

2.   Provide high level professional, specialists and/or technical advice to a
     range of internal and external stakeholders.

3.   Actively develop working relationships across the organisation and with
     clients and other stakeholders that are effective, collaborative and

4.   Promote the APS Values, APS Code of Conduct and Comcare
     Leadership Values and model behaviours that demonstrate commitment
     to these principles.

5.   Represent the organisation to client agencies and other external forums.
                           SELECTION CRITERIA

The following selection criteria are based on Integrated Leadership System. Further
information on the framework is available on the Australian Public Service
Commission‟s internet site at: http://www.apsc.gov.au/ils/index.html

     1.    Strategic and analytical skills, in particular the ability to contribute to:
               Comcare‟s vision, purpose and business objectives,
               the development of sound advice for the Minister; the Safety,
                  Rehabilitation and Compensation Commission; the Seafarers
                  Safety, Rehabilitation and Compensation Authority; the CEO;
                  other Comcare staff and/or other bodies on matters relating to
                  Comcare‟s areas of responsibility, and
               the development of innovative and creative approaches to
                  addressing issues and challenges in the work group/business

     2.    A record of achieving results, with the ability to:
               effectively manage the delivery of programs, projects and/or
                 organisational change initiatives, and
               provide a high level of professional/specialist/technical expertise
                 and knowledge.

     3.    Personal Drive and Integrity, including demonstrated:
               professionalism and integrity,
               willingness to accept responsibility and accountability,
               commitment to and ability to model the behaviours required by the
                 APS Values, APS Code of Conduct and the Comcare Leadership
               initiative, motivation, and resilience, and
               commitment to continuing personal learning and development.

     4.    Ability to Cultivate Productive Working Relationships, in particular,
           skills in:
                establishing and maintaining productive relationships with a range
                    of internal and external clients and stakeholders,
                fostering collaboration and teamwork across the organisation,
                leading and managing people and work groups effectively,
                promoting learning and development for team members, and
                effectively communicating business and corporate goals, needs and

     5.    High level communication skills, including the ability to:
               communicate orally and in writing at a high standard,
               negotiate effectively with a range of internal and external
                  stakeholders and resolve conflicts skilfully, and
               represent Comcare with credibility and professionalism.

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